This product records videos while the vehicle is operating.
Read and follow the instructions in this guide to properly use and maintain the product.
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Format Free 2.0
User Guide
2Channel Dash Cam
Before using the product
About the product
This product records videos while the vehicle is operating. Use this product only for reference when
investigating incidents or road accidents. This product is not guaranteed to record or process cloud data
for all events. The device may not record accidents with impacts that are too minor to activate the impact
sensor or accidents with massive impacts that cause the vehicle’s battery voltage to deviate.
Video recording does not begin until the product is completely turned on (booted up). To ensure that all
vehicle events are recorded, wait until the product is completely booted up after turning it on, and then
begin operating the vehicle.
THINKWARE is not responsible for any loss caused by an accident, nor is it responsible for providing any
support regarding the outcome of an accident.
Depending on the vehicle's configuration or operating conditions, such as the installation of remote door
lock devices, ECU settings, or TPMS settings, some product features may not be supported, and different
firmware versions may influence the product's performance or features.
About the user guide
The information provided in the guide may change when the manufacturer updates its service policy. This
user guide is intended for THINKWARE QXD5000 models only, and it may contain technical errors,
editorial errors, or missing information.
Copyrights
All rights for the content and maps in this guide are reserved by THINKWARE and are protected under
copyright laws. All unauthorized duplication, revision, publication, or distribution of this guide without
written consent from THINKWARE is prohibited and is eligible for criminal charges.
Registered trademarks
THINKWARE QXD5000 is a registered trademark of THINKWARE.
Other product logos and service names in this guide are trademarks of the relevant companies.
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
FCC CAUTION: Any changes or modifications to the equipment not expressly approved by the party
responsible for compliance could void your authority to operate the equipment.
Information to user : RSS-247
This device complies with Industry Canada’s licence-exempt RSSs.
Please be cautioned the changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Notice: Operation is subject to the following two conditions : (1) this device may not cause
interference, and (2) this device must accept any interference, including interference that may cause
undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003.
4
Contents
Safety information 6
1. Product overview 7
1.1 Included items 7
1.1.1 Standard items
1.1.2 Accessories (sold separately) 7
1.2
Part names
1.2.1 Front camera(main unit) - front view 8
1.2.2 Front camera(main unit) - rear view 9
1.2.3 Rear camera 9
1.3 Removing and inserting the memory card 10
2. Installing the product 11
2.1 Installing the front camera (main unit) 11
2.1.1 Selecting an installation location 11
2.1.2 Securing the product 11
2.1.3 Connecting the power cable 13
2.2 Installing the rear camera 14
2.2.1 Selecting an installation location 14
2.2.2 Securing the rear camera 14
2.2.3 Connecting the rear camera cable 15
3. Using recording features 19
3.1 Turning the product on or off 19
3.2 Turning the LCD on or off 20
3.3 Learning about the file storage location 20
3.4 Using the continuous recording feature 21
3.5 Recording manually 21
3.6 Using parking mode 22
3.7 Using the Super Night Vision 23
3.8 About the screen layout 24
3.8.1 Live view screen 24
3.8.2 Home screen 25
3.9 Playing the videos 26
3.9.1 Playing on the product 14
2.2.3 Connecting the rear camera cable 15
5. Settings 33
5.1 Setting the camera 33
Setting the brightness of the camera
(brightness camera)
5.2 Setting recording features 33
- Cont. Sensitivity
- Night Vision
- Parking Mode
- Parking Sensitivity
- Motion Sensitivity
- Off Timer
- Battery Protection
- Off Voltage
- Wt Bty Protection
5.3 System Settings 35
- Language
- Volume
- Calibrate Touchscreen
- LCD Brightness
- LCD Auto-Off
- Security LED
- Set Date and Time
- Partition Settings
- Format Memory
- Restore Settings
6. Accessing the product information 46
6.1 Understanding the product features 46
6.2 Viewing the product information 46
7. Upgrading the firmware 47
8. Using the PC viewer 48
8.1 System requirements 48
8.2 PC viewer for Windows 48
8.3 PC viewer for Mac 52
9. Troubleshooting 56
10. Specifications 57
6
Safety information
Read the following safety information to properly use the product.
Safety symbols in this guide
"Warning" - Indicates a potential hazard which, if not avoided, may result in injury or death.
"Caution" - Indicates a potential hazard which, if not avoided, may result in minor injury or property damage.
"Note" - Provides useful information to help users better utilize the product's features.
Safety information for proper use
• Do not operate the product while driving a vehicle. Distraction while driving may cause accidents and
result in injury or death.
• Install the product in places where the driver's view is not obstructed. Obstruction of the driver’s vision
may cause accidents and result in injury or death.
• Do not use damaged power cables. Doing so may result in electrical fire or electrocution.
• Disconnect the power cable from the product when it will not be used for an extended period. Failure to do
so may result in electrical fire or battery depletion.
• Ensure that the product is out of the reach of children and pets. If the product breaks, it may result in fatal
damage.
• Do not expose product to direct sunlight or intense light. The lens or internal circuitry may fail otherwise.
• Avoid excessive humidity and do not allow any water to enter the product. Electronic components inside
the product may fail if exposed to humidity or water.
• Do not disassemble the product or subject the product to impact. Doing so may damage the product.
Unauthorized disassembly of the product voids the product warranty.
• Do not apply excessive force when pressing the buttons. Doing so may damage the buttons.
• Ensure you are inserting the memory card correctly before inserting it to the product. The memory card
slot or the memory card may be damaged if it is inserted incorrectly.
• When connecting the power cable to the product, ensure that the connection between the cable plug
and the power cable connector on the product is secure. If the connection is loose, the power cable may
become disconnected due to vehicle vibration. Video recording is not available if the power connector is
disconnected.
7
1. Product overview
1.1 Included items
Ensure that all the items are included when you open the product box.
1.1.1 Standard items
1.1.2 Optional items
Front camera (main unit)
Mount
12V Power Cable
OBD-II Cable
Adhesive cable holder
MicroSD memory card with adapter
(MicroSD Card is inserted in the front camera)
Warranty
GND
ACC
BATTERY
Hardwiring cable Rear Camera cable
Rear camera
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Product overview
8
1.2 Part names
1.2.1 Front camera (main unit) - front view
DC-IN power connector
Used to connect the
power cable.
V-IN input port
Used to connect the
rear camera.
Mount connector
Used to connect the mount
Radar connector
Speaker
Outputs the voice guide and buzzer
sounds to indicate the product’s status.
Security LED
Indicates that the video is
being recorded.
Front camera lens
Records the front view.
Reset
Insert the tip of a sharp
object to reset the product
if an error occurs.
Microphone
Used for voice recording.
Memory card slot
Insert a memory card
to save recordings.
Memory card slot
Insert a memory card
to save recordings.
Product overview
9
1.2.2 Front camera (main unit) - rear view
Touchscreen
Used for setting the product or
viewing the recorded videos.
Status LED
Indicates the operating
status of the product.
Recording LED
Indicates the recording
status.
Gently touch the screen to make inputs on the touchscreen. The screen may be damaged if you apply
excessive force to the screen or if you touch the screen with a sharp object.
1.2.3 Rear camera
Adhesive mount
Used to fix the rear camera in the vehicle.
Rear camera lens
Records the rear view.
Security LED
Indicates that the video is
being recorded.
Connection port
Used to connect the rear camera cable.
Product overview
10
1.3 Removing and inserting the memory card
The memory cards are installed in the product at the factory. Follow the instructions to remove the memory
card from the product or to insert the memory card into the product.
Removing the memory card
Ensure that the product is turned off, and then gently
push the bottom of the memory card with your
fingernail. The lower part of the memory card will be
exposed.
Remove it from the product.
Inserting the memory card
Insert the memory card into the memory card slot,
paying attention to the direction of the memory card,
and then push the memory card into the slot until
you hear a click.
Before inserting the memory card, ensure that the
metal contacts on the memory card are facing
toward the lens of the product.
• Ensure that the product is turned off before removing the memory card. The recorded video files may be
corrupted or lost if you remove the memory card while the product is on.
• Ensure that the memory card is in the correct direction before inserting it into the product. The memory
card slot or the memory card may be damaged if it is inserted incorrectly.
• Use only authentic memory cards from THINKWARE. THINKWARE does not guarantee compatibility and
normal operation of third-party memory cards.
To prevent loss of recorded video files, periodically back up the video files on a separate storage device.
11
2. Installing the product
2.1 Installing the front camera (main unit)
Follow the instructions to properly install the product.
2.1.1 Selecting an installation location
Select an installation location that can record the
entire view in front of the vehicle without obstructive
the driver’s vision. Ensure that the front camera lens
is located in the center of the windshield.
If a GPS navigating device installed on the dashboard is
present, its GPS reception may be affected depending
on the dashboard camera's installation location.
Adjust the installation location of the GPS navigating
device to ensure that the two devices are separated by
at least 8 inches.
2.1.2 Securing the product
Follow the instructions to secure the product at the installation location.
1
2
Align the mount to the mount connector on the
product, and then slide it until you hear a click (
➊
).
Then, carefully remove the protective film keeping
the lens clean (
➋
).
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1
Installing the product
12
2
After determining the installation location, wipe the installation location on the windshield with dry
cloth.
3
Remove the film from the adhesive tape on the
mount, and then press the tape to the installation
location.
4
Remove the product from the mount and push the
mount against the windshield to ensure that the
mount is firmly fixed.
5
Align the product to the mount, and then slide it
into the locking position until you hear a click.
• The product may fall and be damaged during vehicle operation if it is not firmly fixed to the mount.
• If you need to remove the mount from the windshield to alter the installation location, be careful not
to damage the windshield’s film coat.
6
Set the vertical angle of the camera appropriately
and temporarily fix it by lightly turning the fixing
screw.
The camera angle must be adjusted again after the
installation is complete. Do not completely tighten
the fixing screw yet.
1
2
1
2
Installing the product
13
2.1.3 Connecting the power cable
When the engine and electrical accessories are turned off, connect the car charger.
The hardwiring cable (optional) must be professionally installed to the vehicle by a trained mechanic.
2
Connect the cigar socket power cable to the product’s
DC-IN power connector and insert the cigar jack into the
vehicle’s power socket.
The location and specifications of the power socket may differ by vehicle make and model.
• Use the authentic THINKWARE car charger. If you use another manufacturer's cable, the product may be
damaged or electrical fire or electrocution may result due to the voltage difference.
• Do not cut or modify the power cable yourself. Doing so may damage the product or the vehicle.
• For safe driving, arrange the cables to prevent the driver's vision from being obstructed or interfering with
driving.
2
1
Installing the product
14
2.2 Installing the rear camera
Refer to the following instructions to properly install the rear camera.
2.2.1 Selecting an installation location
Select the location on the rear windshield where
there is no defrost grid wire and the camera can
record the entire rear view.
• For vehicles with a sunshade attached to the rear windshield, you must select the location where using
the sunshade will not interfere with camera operation.
• The adhesive part of the rear camera should not touch the defrost grid.
2.2.2 Securing the rear camera
Refer to the following instructions to secure the product to the installation location.
1
After determining the installation location, wipe the installation surface of the windshield with dry
cloth.
Check the installation location before you secure the rear camera to the rear windshield. After
securing the rear camera to the windshield, it is hard to remove the camera or change the installation
location due to the strong adhesive.
2
2
1
Remove the film from the mount’s adhesive tape
and the camera lens.
Installing the product
15
3
Attach the product with the THINKWARE logo facing
the interior of the vehicle and press the adhesive
tape firmly to secure the camera.
If the product is fixed in reverse, the rear view
will be recorded upside down.
4
Adjust the camera's vertical angle.
2.2.3 Connecting the rear camera cable
Power off the product and connect the rear camera cable to the front camera (main unit).
1
Connect one end of the rear camera cable to the
front camera’s V-IN connector.
Installing the product
16
2
Connect the other end of the rear camera cable to
the rear camera’s cable connector.
For safe driving, arrange the cables to prevent the driver's vision from being obstructed or interfering
with driving.
3
Turn on the ACC or starts the engine to check if the product is powered on. After the product is
powered on, the Status LED and the voice guide are turned on.
The product is powered on when electric accessories are turned on or the engine starts.
4
Check the camera angle on the LCD display and adjust the angle if necessary.
19
3. Using recording features
3.1 Turning the product on or off
The product is turned on automatically and continuous
recording starts when you turn on the ACC or start the
engine.
If you want to turn off the product, turn the Power switch
up.
To turn the power on again, turn the Power switch down.
Wait until the product is completely booted up after
turning it on, and then begin operating the vehicle.
The video recording does not begin until the product
is completely turned on (booted up).
Continuous recording and parking mode recording
The continuous recording and parking modes are the basic operation modes of the product.
Continuous recording starts when you start driving. While driving, videos are recorded continuously and
stored as 1 minute segments.
When you finish driving and turn off the engine, the recording mode switches to parking mode. In parking
mode, the product detects impacts to the vehicle and nearby motion and records to the SD card.
Parking mode operates only when the hardwiring cable is properly connected.
Using recording features
20
3.2 Turning the LCD on or off
This product allows you to check recorded videos in
real time on the LCD display by supporting the Live view
feature.
To turn on the display again, gently touch the display.
You can set the time that the LCD will turn off automatically. Tap the Home button (
) on the Live view
screen
>
Settings
>
System settings, and tap the button next to LCD Auto-Off.
LCD Auto-Off option Operation description
30 sec (default) The LCD will turn off automatically if you do not operate the product for 30 seconds.
10 min The LCD will turn off automatically if you do not operate the product for 10 minutes.
OFF The LCD is always on.
3.3 Learning about the file storage location
Videos are stored in the following folders according to their recording mode. The folder names displayed on
the screen and created in the memory card are the same.
On the screen
Continuous
Continuous
Incident
Manual
Recording
Motion
Detection
Parking
Incident
Saved
Videos
In the memory card
cont_rec evt_rec manual_rec
motion_
timelapse_rec
parking_rec saved_videos
Play videos on the product or a computer only. If you play videos by inserting the memory card in devices
such as a smartphone or a tablet PC, the video files may be lost.
A file name is composed of the recording start date and time, and the recording option.
Recording conditions
• F: Front camera
• R: Rear camera
REC_2019_07_01_10_25_30_F.MP4
REC_2019_07_01_10_25_30_R.MP4
Using recording features
21
3.4 Using the continuous recording feature
Connect the power cable to the product’s DC-IN power connector and then turn on the vehicle’s electrical
accessories or start the engine. The status LED and the voice guide are turned on, and the continuous
recording starts.
During continuous recording, the product operates as follows.
Mode Operation description Status LED (STATUS)
Continuous recording
During driving, videos are recorded in 1 minute segments and
stored in the cont_rec folder.
(light on)
Incident continuous
recording*
When an impact to the vehicle is detected, a video is recorded
for 20 seconds, from the moment 10 seconds before the detection
to the moment 10 seconds after the detection, and stored in the
evt_rec folder.
(flickers)
* When an impact to the vehicle is detected during continuous recording, incident continuous recording starts with a
double beep sound.
• Wait until the product is completely booted up after turning it on, and then begin operating the vehicle. The
video recording does not begin until the product is completely turned on (booted up).
• When incident continuous recording starts, a double "beep" sounds as a notification. This function saves
you time when checking the LED indicators to know the operating status of the product.
• To use all recording modes, you must insert a memory card into the product.
• You can record bright and high resolution videos when parking at night by activating the Super night vision
feature.
3.5 Recording manually
You can record a scene you want to capture while driving and store it as a separate file. Manually recorded
videos are stored in the Manual record folder to prevent important data loss due to insufficient storage.
To start manual recording, tap the manual recording button (
) on the Live view screen. Then, manual
recording will start with the voice guide. During manual recording, the product operates as follows.
Mode Operation description Status LED (STATUS)
Manual recording
When you tap the manual recording button (
) a video will be
recorded for 1 minute, from 10 seconds before to 50 seconds after
pressing the button, and stored in the manual_rec folder.
(flickers)
To watch a manually recorded video, tap the Home button (
) on the Live view screen
>
File List
>
Manual
Recording, and select a video to play.
Using recording features
22
3.6 Using parking mode
When the product is connected to the vehicle via the hardwiring cable (optional), the operating mode is
switched to parking mode with the voice guide after the engine or electrical accessories are turned off.
• Parking mode operates only when the hardwiring cable is connected. The hardwiring cable (optional)
must be professionally installed to the vehicle by a trained mechanic.
• To use all recording modes, you must insert a memory card into the product.
• Depending on the battery charging status of the vehicle, the duration of parking mode may differ. If you
want to use parking mode for an extended period, check the battery level to prevent battery depletion.
• You can record bright and high resolution videos while parking at night by activating the Super Night
Vision.
If you do not want to use parking mode or you want to change the mode settings, tap the Home button (
)
on the Live view screen
>
Settings
>
Record settings.
Refer to the following table to set the Parking Mode options.
Option Operation description Status LED (STATUS)
Motion
detection
No motion
or impact
detected
Monitors movement in the area or impacts to the vehicle. Video
will be recorded only when motion or an impact is detected.
(solid)
Motion
detected
When a moving objects is detected while parking, a video is
recorded for 20 seconds, from 10 seconds before detection to 10
seconds after detection, and stored in the motion_timelapse_rec
folder.
(flickers)
Impact
detected
When an impact is detected while parking, a video is recorded for
20 seconds, from the moment 10 seconds before detection to 10
seconds after detection, and stored in the parking_rec folder.
(flickers)
Time
Lapse
No impact
detected
A videos is recorded at a rate of 2 fps for 10 minutes, compressed
into a 2-minute long file, and stored in the motion_timelapse_rec
folder. Since the video file recorded with this option is small, you
can record a long video.
(solid)
Impact
detected
When an impact is detected while parking, a video is recorded
for 100 seconds at a rate of 2 fps, from the moment 50 seconds
before detection to 50 seconds after detection, and stored in the
parking_rec folder after being compressed into a 20-second long
file. (The buzzer will sound.)
(flickers)
OFF
The product is powered off when electric accessories and the
engine are turned off.
Off
Using recording features
23
You cannot use Motion detection and Time Lapse at the same time.
If parking mode settings are changed, the videos recorded with the previous settings will be deleted. To
prevent data loss, back up all parking mode videos before changing parking mode settings.
3.7 Using the Super Night Vision
With the Super Night Vision feature, you can record videos that are much brighter than videos recorded
without this feature. This feature is enabled by real-time image signal processing (ISP) to improve the
brightness of videos recorded while parking at night.
<When Super Night Vision is deactivated> <When Super Night Vision is activated>
1
To activate this feature, on the Live view screen, tap the Home button ( )
>
Settings
>
Rec. settings,
and then tap the Setting button next to Super Night Vision.
2
Switch the button to ON or OFF to activate or deactivate the feature. The new setting is applied
automatically.
Using recording features
24
3.8 About the screen layout
The followings are layout descriptions of the Live view and Home screens.
3.8.1 Live view screen
On the Live view screen, you can view the currently recorded video and operate the product by tapping on
the LCD display. When you turn on electrical accessories and start the engine, the Live view screen will be
displayed.
If the LCD Auto-Off setting is set to OFF, the screen will be kept on, and the power consumption of the
product will increase.
Move to the Home screen.
Displays the video
that the rear camera
(optional) is recording.
Displays the video
that the front camera
is recording. Tap the
screen to hide or display
the Menu buttons.
Displays the current date and time.
Displays the current
recording status.
Turn on or off the voice
guidance.
Activate or deactivate the
voice recording feature.
Start manual recording.
Displays the current vehicle voltage.
You can open the touch accuracy resetting window by tapping the Live view screen 10 times. Reset the
touchscreen accuracy through the touch accuracy resetting window. For more information, refer to "5.4.3
Resetting the touchscreen (Calibrate Touchscreen)".
Wait until the product is completely booted up after turning it on, and then begin operating the vehicle. The
video recording does not begin until the product is completely turned on (booted up).
Using recording features
25
3.8.2 Home screen
You can move to the Home screen by tapping the Home button (
) on the Live view screen.
Displays the current
recording status.
View and play the recorded
videos. (Refer to"3.9 Playing
the videos".)
Product information and the
introduction to the product
features are provided. (Refer
to "6. Accessing the product
information".)
Move to the Live view
screen.
Configure the system
and features.
(Refer to "5. Settings".)
Displays the current date and time.
• Stop your vehicle in a safe location before operating the product.
• While operating the Home screen, the product will stop recording.
• Play videos on the product or the computer only. If you play videos by inserting the memory card in devices
such as a smartphone or a tablet PC, the video files may be lost.
Using recording features
26
3.9 Playing the videos
You can play and watch recorded videos on your product or a computer. Follow the instructions to play the
videos.
3.9.1 Playing on the product
1
On the Live view screen, tap the Home button ( )
>
File List. The number of videos categorized by the
recording mode will be displayed.
Video files that are
manually recorded by
tapping the manual
recording button ( ) on
the Live view screen.
Videos that are recorded
when impacts are
detected during parking
incident.
Videos that are recorded
when impacts are
detected during parking
incident.
Videos that are
recorded when impacts
are detected during
continuous recording.
1-minute long continuous
videos that are recorded
during continuous
recording.
Selected videos moved to
the Saved Videos folder to
not be overwritten.
Tap to display other video file list.
Using recording features
27
2
When you tap a category, the video file list will appear. Select the video you want to play.
Move the video to the
Archive.
Scroll through the list to
search for a video file.
Move to the File list
screen.
Displays a list of
recorded videos.
Using recording features
28
3
Tap a button on the playback screen to control the video player or other functions.
If you touch the playback area of the LCD display, the screen will be switched to full screen mode. To
exit full screen mode, touch the screen again.
Videos are played here.
Tap the screen to hide or
display the Menu buttons.
Magnify the current video
by 3 times.
•
: Move in the
selected direction
•
: Close the
magnification screen
Move to the File
list screen.
Turn the video
sound on or off.
Displays the
playback status.
Play the previous file.
Move the current
video to the
Archive.
Play or pause a video.
Play the next file.
Switch to the rear camera
video view.
• While you are checking the video file list or playing a video, the product will stop recording.
• Play videos on the product or a computer only. If you play videos by inserting the memory card in
devices such as a smartphone or a tablet PC, the video files may be lost.
• During playback, vehicle license numbers may not be identified due to the relative speed of a vehicle
or lighting conditions.
• A file name is composed of the recording start date and time, and the recording option.
Recording conditions
• F: Front camera
• R: Rear camera
REC_2019_07_01_10_25_30_
F.MP4
REC_2019_07_01_10_25_30_R.MP4
• If the memory card storage gets shortened while recording, the previously recorded videos are deleted for
storage sufficiency. To prevent data loss, back up important videos on additional storage devices.
- When the continuous recording storage is insufficient : The oldest continuous recording file will be
deleted and replaced with a new video file.
Event video files (incident recording and manual recording files) will not be deleted.
- When the storage is insufficient (for event video files only) : Event video files will be deleted
chronologically from oldest to most recent.
33
5. Settings
On the Live view screen, tap the Home button ( )
>
Settings
>
Camera Settings
.
You can set the product features according to your needs and preferences.
5.1 Setting the camera
Menu Description
Brightness-Front
Reverse the rear view cam
Press the button to select options: Mid, Dark or Bright.
Press the button to select options: ON or OFF.
34
Press the button to select options: Lower, Low, Mid, High or Higher.
Press the button to select options: Lower, Low, Mid, High or Higher.
Press the button to select options: Low, Mid or High.
Press [Setting] and select options: Continuous mode or Parking mode.
Press the button to select options: ON or OFF.
Press [Setting] and select options:
For vehicles using a 12 V battery (most passenger vehicles), set the voltage to
11.6 V.-12.3 V. For vehicles using the 24 V battery (like most passenger vehicles),
set the voltage to 23.2 V-24.6 V.
Press [Setting] and select options:
Motion detection, Time lapse or OFF.
Press the button to select options: 6 Hrs., 12 Hrs., 24 Hrs., 48 Hrs., or OFF
5.2 Setting recording features
Menu Description
Cont. Sensitivity
Night Vision
Parking Mode
- Parking Sensitivity
- Motion Sensitivity
- Off Timer
- Battery Protection
- Off Voltage
- Wt Bty Protection
On the Live view screen, tap the Home button ( )
>
Settings
>
Rec. Settings
Press [Setting] and select required options: Nov, Dec, Jan, Feb or Mar.
• If the continuous impact detection sensitivity is too high, the product will record a video even when a minor
impact caused by the road condition and your driving is detected. This may shorten the memory
card’s life.
• If the continuous impact detection sensitivity is too low, the product may not record a video when a minor
accident occurs.
• To use parking mode, you must install the hardwiring cable. If continuous power is not supplied to the
product, the product will stop recording when the vehicle engine is turned off.
• The vehicle battery will not be charged while the vehicle is parked. If you record in parking mode for an
extended period, the vehicle’s battery may be depleted and you may not be able to start the vehicle.
• For more information about parking mode, refer to "3.6 Using parking mode"
• If the Off voltage value is too low, the product may consume the battery completely depending on the
conditions like the vehicle type or temperature.
• In winter, you must set the vehicle's low voltage protection level higher than other seasons due to battery
capacity loss.
35
If you set this feature to OFF, the screen will be kept on, and the power consumption of the product will
increase.
5.3 System Settings
Menu Description
Language
Press the button to select options:
Korean or English.
Volume
Press the button to select options: OFF, 1/3, 2/3 or 3/3.
Calibrate Touchscreen
Press [Setting] and select required options.
LCD Brightness
Press the button to select options: Mid, Dark, or Bright.
LCD Auto-Off
Press the button to select options: 10 min, 30 sec, OFF or Clock.
Security LED
Press the button to select options: ON or OFF.
Set Date and Time
Manually set the year, month, and date
Inavi Connected
Press the button to select options: ON or OFF.
Partition Settings
Format Memory
On the Live view screen, tap the Home button ( )
>
Settings
>
System Settings.
When the partition setting window appears, select partitioning options from Continuous
Recording Priority (Recomm.) / Incident Recording Priority / Parking Recording
Priority / Manual Recording Priority / Driving Recording Only.
Restore Settings
Tap the confirmation button ( ) on the confirmation window.
Tap the confirmation button ( ) to proceed with memory formatting. All the data stored
on the memory will be erased after the formatting. Tap the back button ( ) to cancel
memory formatting.
• Do not disconnect the power or remove the memory card from the product during memory partitioning.
Doing so may cause serious damage to the data stored in the memory card.
• Do not disconnect power or remove the memory card from the product while formatting. Doing so may
cause serious damage to the data stored in the memory card.
46
6. Accessing the product information
New users may benefit from the basic product information that can be accessed from the Menu screen.
6.1 Understanding the product features
On the Live view screen, tap the Home button ( )
>
About Device
>
Functions to view product features.
Brief information about the product's features is displayed on the screen.
6.2 Viewing the product information
On the Live view screen, tap the Home button ( )
>
About Device
>
Device Info to view product
information. The following product information and the menus for initializing will be played on the screen.
• Product name • Firmware version • Safety camera version • Memory capacity
47
7. Upgrading the firmware
A firmware upgrade is provided to enhance the product's features, operation or to increase stability. For
optimal operation of the product, ensure that you keep the firmware up to date.
Follow the instructions to upgrade the firmware.
1
On your PC, open a web browser and go to http://www.thinkware.com/Support/Download.
2
Select the product and download the latest firmware upgrade file.
3
Unzip the downloaded file.
4
Disconnect power to the product and remove the memory card.
5
Open the memory card on a PC and copy the firmware upgrade file to the root folder of the memory
card.
6
While the power is disconnected from the product, insert the memory card into the memory card slot
on the product.
7
Connect the power cable to the product, and the turn on the power (ACC ON) or start the engine to
turn on the product. The firmware upgrade starts automatically, and the system will restart once the
firmware update is completed. If the firmware updated is successfully completed, the touch accuracy
resetting window appears.
8
Reset the touchscreen accuracy through the touch accuracy resetting window.
Do not disconnect the power or remove the memory card from the product during the upgrade. Doing
so may cause serious damage to the product, or to the data stored in the memory card.
You can also update the firmware from the mobile viewer and the PC viewer.
48
8. Using the PC viewer
You can view and manage the recorded videos and configure various product features on your PC.
8.1 System requirements
The following are the system requirements for running the PC viewer.
• Processor: Intel Core i5, or higher
• Memory: 4 GB or more
• Operating system: Windows 7 or later (64-bit is recommended), macOS X10.8 Mountain Lion or later
• Other: DirectX 9.0 or higher / Microsoft Explorer version 7.0 or higher
The PC viewer will not operate properly on PC systems running an operating system other than those listed
in the system requirements.
8.2 PC viewer for Windows
8.2.1 Installing the PC viewer (for Windows)
You can download the latest PC viewer software from the THINKWARE website (http://www.thinkware.com/
Support/Download).
The PC viewer installation file (setup.exe) is stored in the root folder of the memory card that is provided
with the product. Follow the instructions to install the PC viewer on your PC.
1
Insert the memory card into a memory card reader connected to your PC.
2
Run the installation file, and complete the installation according to the instructions given in the
installation wizard.
After the installation is complete, there will be a shortcut icon to THINKWARE Dashcam Viewer.
Using the PC viewer
49
8.2.2 PC viewer screen layout (for Windows)
The following provides brief information about the PC viewer's screen layout.
Visit the THINKWARE
website.
View or configure the dashcam
settings, and set the language
for the PC viewer.
Open a file, or save a
video with a different
name.
Displays the current and
total running time of the
current video.
Indicates the vehicle's
driving speed at the time
of recording.
Displays the progress of
video playback.
Play or control a video.
Displays the video file
name.
Display the current video in full
screen. Tap the Back button (
)
to return to the previous screen.
Switch between the front and
rear videos.
Displays the playlist.
Indicates the G sensor value
at the time of recording.
Minimize, expand, or close
the software.
Displays the current video.
Using the PC viewer
50
8.2.3 Playing recorded videos on the PC viewer (for Windows)
Follow the instructions to play recorded videos.
1
Turn off the product and remove the memory card.
2
Insert the memory card into a memory card reader connected to your PC.
3
Double-click the shortcut to the PC viewer ( ) to open the program. The video files in the memory
card will be automatically added to the playlist in the bottom-right corner of the PC viewer screen. The
playlist section layout is as follows.
Select a folder.
Displays a list of videos
in the selected folder.
4
Double-click a video file after selecting a video folder, or click the Play button (▶) after selecting a
video file. The selected video file will be played.
If the video files on the memory card are not automatically added to the playlist when you run the PC viewer,
click File▼ > Open, select the removable storage device for the memory card, and click Confirm.
Using the PC viewer
51
8.2.4 Video control menu overview (for Windows)
The following provides brief information about the PC viewer's video control menu.
➊ ➋ ➌ ➍ ➎ ➏
➐ ➑ ➒ ➓
Number Item Description
➊
Play the previous file Play the previous file in the currently selected folder.
➋
Rewind by 10 sec. Rewind the video by 10 sec.
➌
Play/Pause Play or pause the selected video file.
➍
Stop
Stop playing the current video. The progress bar will move to the beginning of
the video.
➎
Skip forward by 10 sec. Fast forward the video by 10 sec.
➏
Play the next file Play the next file in the currently selected folder.
➐
Enable/Disable playing
the next file in the
playlist
Enables or disables the feature for playing the next file in the playlist.
➑
Enlarge/Reduce image Enlarge or reduce the size of the current video.
➒
Save Save the current video on your PC.
➓
Volume Adjust the volume of the current video.
Using the PC viewer
52
8.3 PC viewer for Mac
8.3.1 Installing the PC viewer (for Mac)
You can download the latest PC viewer software from the THINKWARE website (http://www.thinkware.com/
Support/Download).
The PC viewer installation file is stored in the root folder of the memory card that is provided
with the product. Follow the instructions to install the PC viewer on your PC.
1
Insert the memory card into your PC using a SD card reader or SD card adapter provided.
2
Move the file named "dashcam_viewer_X.X.X.dmg" to the desktop.
3
Double-click the dashcam_viewer_X.X.X.dmg and click Open Dashcam Viewer application.
The THINKWARE Dashcam Viewer opens.
Using the PC viewer
53
8.3.2 PC viewer screen layout (for Mac)
The following provides brief information about the PC viewer's screen layout.
Visit the THINKWARE
website.
View or configure the
dashcam settings.
Displays the current and
total running time of the
current video.
Indicates the vehicle's
driving speed at the time
of recording.
Play or control a video.
Displays the progress of
video playback.
Switch between
the front and rear
videos.
Displays the playlist.
Displays the current front video.
Right-click this pane to display
the current video in full screen.
Displays the current
rear video.
Save the current scene.
Print the current
scene.
Indicates the G sensor value
at the time of recording.
Open a file, or
save a video
with a different
name.
Set the language for the
PC viewer.
Set the speed unit.
Using the PC viewer
54
8.3.3 Playing recorded videos on the PC viewer (for Mac)
Follow the instructions to play recorded videos.
1
Turn off the product and remove the memory card.
2
Insert the memory card into your Mac using a SD card reader or SD card adapter provided.
3
Open the PC viewer.
4
Click and locate the memory card.
The video files in the memory card will be automatically added to the playlist in the bottom-right
corner of the PC viewer screen. The playlist section layout is as follows.
Select a folder.
Displays a list of videos
in the selected folder.
5
Double-click a video file after selecting a video folder, or click the Play button (▶) after selecting a
video file. The selected video file will be played.
Using the PC viewer
55
8.3.4 Video control menu overview (for Mac)
The following provides brief information about the PC viewer's video control menu.
➊ ➋ ➌ ➍ ➎ ➏ ➐ ➑ ➒
Number Item Description
➊
Play/Pause Play or pause the selected video file.
➋
Stop
Stop playing the current video. The progress bar will move to the beginning of
the video.
➌
Play the previous file Play the previous file in the currently selected folder.
➍
Rewind by 1 frame Rewind the video by 1 frame.
➎
Skip forward by 1 frame Fast forward the video by 1 frame.
➏
Play the next file Play the next file in the currently selected folder.
➐
Zoom in Zoom into the current video.
➑
Zoom out Zoom out of the current video.
➒
Restore image size Restore the size of the current video to the original size.
➓
Display scrollbar Display the scrollbar when the image is enlarged.
Reverse image Reverse the video upside down.
Volume Adjust the volume of the current video.
➓
56
9. Troubleshooting
The following table lists the problems users may encounter while using the product and measures to
resolve them. If the problem persists after taking the measures provided in the table, contact the customer
service center.
Problems Solution
Cannot power on the product
• Make sure the power cable (the cigar socket power cable or the hardwiring
cable) is connected to the vehicle and the product properly.
• Check the vehicle’s battery level.
The product does not operate
even when touching the display.
Insert a pin into the Reset button pinhole on the side of the product to reset the
product. After resetting the product, the Settings screen and Video playback
screen will not disappear.
The voice guide and/or buzzer
do not sound.
Check if the volume is set to the minimum. For more information about how to
adjust the volume, refer to "5.4.2 Adjusting the system volume".
The video is unclear or hardly
visible.
• Ensure that the protective film on the camera lens has been removed. The
video may look unclear if the protective film is still on the camera lens.
• Check the installation location of the front or rear camera, turn on the product,
and then adjust the camera's viewing angle while monitoring the LCD display.
The memory card cannot be
recognized.
• Ensure that the memory card has been inserted in the correct direction. Before
inserting the memory card, ensure that the metal contacts on the memory card
are facing toward the lens of the product.
• Turn off the power, remove the memory card, and then check to ensure that the
contacts in the memory card slot are not damaged.
• Ensure that the memory card is an authentic product distributed by
THINKWARE. THINKWARE does not guarantee compatibility and normal
operation of third-party memory cards.
The recorded video cannot be
played on a PC.
The recorded videos are stored as MP4 video files. Ensure that the video player
installed on your PC supports the playback of MP4 video files.
57
10. Specifications
To see the product specifications, refer to the following table.
Item Specification Remarks
Model name QXD5000
Dimension / Weight 104.6 x 62 x 27.9 mm / 145 g
Display panel
3.5” IPS LCD (480 x 320 HVGA)
Memory microSD Memory card (UHS-I) 16 GB / 32 GB
Recording mode
Continuous Rec
Records videos in 1-minute segments (dual channels
are supported for recording the front and rear view)
Incident Rec
Records 10 seconds before and after the incident
(total 20 seconds)
Manual Rec
Records 10 seconds before and after manually
starting the recording (total 60 seconds)
Parking Rec (parking mode) Requires the hardwiring cable installation
Camera sensor 5.14M Pixels, 1/2.8" CMOS, 1440P
Image sensor Sony STARVIS IMX335
Angle of view 156° (based on the opposite angle)
Video
QHD (2560 x 1440) / H.264 /
file extension: MP4
Frame rate Maximum 30 fps
Audio PCM (pulse code modulation)
Acceleration sensor 3-axis acceleration sensor (3D, ±3G) 5 levels for sensitivity adjustment available
Rear camera V-IN port
Optional accessory that requires separate
purchase
Power input DC 12 / 24 V supported
Power consumption 2 CH: 3.5 W / 1 CH: 2.5 W (mean)
Except for the fully charged supercapacitor / the
LCD OFF status / GPS
Auxiliary power unit Supercapacitor
LED indicators
• Front: Security LED
• Rear: Status LED, Rec LED (2 ea)
Alarm Built-in speakers Voice guide (buzzer sounds)
Operating / Storage
temperature
-10 – 60 ℃
Rear Camera: 25Ø x 34.3 x 68 mm / 35 g
Specifications
58
Before contacting a service center
Please backup all important data stored in the memory card. The data in the memory card may be deleted
during repair. Every product requested for repair is regarded as a device that has had its data backed up.
The customer service center does not back up your data. THINKWARE is not responsible for any loss, such
as data loss, caused by product repair.
http://www.thinkware.com
Ver. 1.4 (July. 2019)
