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Warranty Policy
7
The product is guaranteed for one year from the date of purchase.
You can contact market customer service to exchange for a new replacement or get a
refund within the valid return date firstly.
If your purchase date exceeds the valid return period, please contact us by any of the
following methods:
1.You can submit your request through the Feedback option on the Vsitoo APP (You'd
better attach order number and your contact information so that we can solve the
problem for you further);
2.You can send an email to our customer service mailbox: service@vsitoo.com. Similarly,
you need to describe the problem you encountered in detail and attach your order
number and product photos so that we can solve the problem for you better;
3.You can visit our official website and leave your suggestion and feedback, our customer
service staff will reply you as soon as possible.
Please ensure the integrity of the product and packaging when you send it back.
PAY ATTENTION ! ! The following conditions are not covered by the warranty:
1.Failure and damage caused by disassembly,modification and repair without authorization;
2.Failure or damage caused by incorrect use;
3.Failure or damage caused by human factors;
4.Warranty period exceeded;
5.Product purchased from unauthorized dealers.
Official Website ：http://www.vsitoo.com/
Customer Service Number: 86-0760-87954495
Customer Service Email: service@vsitoo.com
Manufacturer: Guangdong Jimi Youpin Intelligent Technology Co.,LTD
Address: Tongmao Industrial Avenue, Dongsheng Town ,Zhongshan City, Guangdong Province
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