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Issues
Cause
38
Hands-free call quality
Unit is unresponsive
Mobile device
Microphone
Processor has frozen
Check cellular strength on mobile device.
End call and redial number.
Microphone placement needs to be relocated.
Check to see if microphone is properly
plugged in.
Restore the factory se�ngs. Use a small pin to
press the reset pinhole on the bo�om of the display.
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Bluetooth streaming/phone call not possible Bluetooth connec�on disabled
Enable Bluetooth connec�on (on the home screen,
go to Handsfree > Device then tap ).
For wired CarPlay/Android Auto connec�on, unplug
the connec�on cable.
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