Washer
User manual
WA47CG3500A*/WA46CG3505A*
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Contents
Safety information 4
What you need to know about the safety instructions 4
Important safety symbols 4
CALIFORNIA PROPOSITION 65 WARNING 6
Critical installation warnings 6
Installation cautions 7
Critical usage warnings 8
Usage cautions 9
Critical cleaning warnings 12
Regulatory notice 13
FCC Notice 13
IC Notice 14
Open Source Announcement 15
Installation 16
Unpacking your washer 16
What’s included 17
Installation requirements 19
Step-by-step installation 22
Before you start 28
Initial settings 28
Laundry guidelines 28
Detergent drawer guidelines 32
Operations 35
Control panel 35
Simple steps to start 38
Cycle overview 39
Cycle chart 41
Special features 42
SmartThings 45
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Maintenance 47
Self Clean 47
Cleaning the exterior 48
Cleaning the interior 48
Care for an extended period of non-use 48
Cleaning the mesh lter 49
Cleaning the detergent drawer 50
Troubleshooting 52
Checkpoints 52
Information codes 57
Specications 61
Fabric care chart 61
Helping the environment 62
Declaration of conformity 63
Specication sheet 63
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Safety information
Congratulations on your new Samsung washer. This manual contains important
information on the installation, use, and care of your appliance. Please take some time to
read this manual to take full advantage of your washer’s many benets and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efciently
operate the extensive features and functions of your new appliance. Please store the
manual in a safe location close to the appliance for future reference. Use this appliance
only for its intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense,
caution, and care when installing, maintaining, and operating your washer.
Because the following operating instructions cover various models, the characteristics of
your washer may differ slightly from those described in this manual and not all warning
signs may be applicable. If you have any questions or concerns, contact your nearest
service center or nd help and information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death, and/or
property damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
These warning signs are here to prevent injury to yourself and others. Please follow them
explicitly. After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist.
To safely operate this appliance, familiarize yourself with its operation and exercise care
when using it.
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IMPORTANT SAFETY INSTRUCTION
WARNING
To reduce the risk of re, electric shock, or injury to persons when using your appliance,
follow basic precautions, including the following:
1. Read all instructions before using this appliance.
2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked
in, or spotted with gasoline, dry-cleaning solvents, other ammable or explosive
substances as they give off vapors that could ignite or explode.
3. Do not allow children to play on or in the appliance. Close supervision of children is
necessary when the appliance is used near children.
4. Before the appliance is removed from service or discarded, remove the lid of the
washing or drying compartment.
5. Do not reach into the appliance if the drum is moving.
6. Do not install or store this appliance where it will be exposed to the weather.
7. Do not tamper with the controls.
8. Do not repair or replace any part of the appliance or attempt any servicing unless it is
specically recommended in the user-maintenance instructions or in published user-
repair instructions that you understand and have the skills to carry out.
9. Do not add gasoline, dry-cleaning solvents, or other ammable or explosive substances
to the wash water. These substances give off vapors that could ignite or explode.
10. Under certain conditions, hydrogen gas may be produced in a hot water system
that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the
hot water system has not been used for 2 weeks or more, before using a washer or
combination washer-dryer, turn on all hot water faucets and let the water ow from
each for several minutes. This will release any accumulated hydrogen gas. As the gas is
ammable, do not smoke or use an open ame during this time.
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Safety information
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CALIFORNIA PROPOSITION 65 WARNING
WARNING
Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
Critical installation warnings
WARNING
Plug the power cord into an AC 120 V / 60 Hz/wall socket rated at 15 amps or higher. Use
the socket for this appliance only. In addition, do not use an extension cord.
• Sharing a wall socket with other appliances, using a power strip, or extending the
power cord may result in electric shock or re.
• Do not use an electric transformer. It may result in electric shock or re.
• Ensure that the power voltage, frequency, and current match the product’s
specications. Failing to do so may result in electric shock or re.
Have this appliance installed by a qualied technician or service company.
• Failing to do so may result in electric shock, re, an explosion, problems with the
product, or injury.
Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failing to do so may result in electric shock or re.
Plug the power plug into the wall socket in the right direction so that the cord runs
towards the oor.
• If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or re.
This appliance must be properly grounded. Do not ground the appliance to a gas pipe,
plastic water pipe, or telephone line.
• Improper grounding may result in electric shock, re, an explosion, or problems with
the product.
• Never plug the power cord into a socket that is not grounded correctly. Make sure the
socket you use is grounded in accordance with local and national codes.
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Do not install this appliance near a heater or ammable material.
Do not install this appliance in a humid, oily, or dusty location, or in a location exposed to
direct sunlight or water (rain drops).
Do not install this appliance in a location where gas may leak.
• This may result in electric shock or re.
Plug the power plug into the wall socket rmly. Do not use a damaged power plug,
damaged power cord, or loose wall socket.
• This may result in electric shock or re.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord,
insert the power cord between objects, or push the power cord into the space behind the
appliance.
• This may result in electric shock or re.
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by pulling the plug.
• Failing to do so may result in electric shock or re.
If the power plug or power cord are damaged, contact your nearest Samsung service
center.
Installation cautions
CAUTION
Position the appliance so that the power plug is easily accessible.
• Failing to do so may result in electric shock or re due to electric leakage.
Install your appliance on a level and hard oor that can support its weight.
• Failing to do so may result in abnormal vibrations, noise, or problems with the product.
Unplug the power plug when the appliance is not being used for long periods of time or
during a thunder/lightning storm.
• Failing to do so may result in electric shock or re.
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Safety information
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Critical usage warnings
WARNING
If the appliance is ooded, cut the power immediately and contact your nearest Samsung
service center.
If the appliance emits a strange noise, a burning smell, or smoke, unplug the power plug
immediately and contact your nearest Samsung service center.
• Failing to do so may result in electric shock or re.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate the area
immediately. Do not turn any appliance or light on or off.
• Do not use a ventilating fan.
• A spark may result in an explosion or re.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol,
or other ammable or explosive substances.
• This may result in electric shock, re, or an explosion.
Do not force the washer lid open while the washer is operating (high-temperature
washing/drying/spinning).
• Water owing out of the washer may cause burns or cause the oor to be slippery.
This may result in injury.
• Forcing the lid open can damage the product or cause injury.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washer before using it.
Do not insert your hand under the washer.
• This may result in injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while the washer is in
operation.
• Plugging the power plug into the wall socket again may cause a spark and result in
electric shock or re.
Keep all packaging materials well out of the reach of children, as packaging materials can
be dangerous to children.
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• If a child places a plastic bag over his or her head, the child may suffocate.
Do not insert your hand or a metal object under the washer while it is operating.
• This may result in injury.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.
• If you need to repair or reinstall the appliance, contact your nearest Samsung service
center.
• Failing to do so may result in electric shock, re, problems with the product, or injury.
If any foreign substance such as water enters the appliance in any area other than the tub,
unplug the power plug and contact your nearest Samsung service center.
• Failing to do so may result in electric shock or re.
If the water supply hose comes loose from the faucet and oods the appliance, unplug the
power plug.
• Failing to do so may result in electric shock or re.
For waterproof fabrics, only use the WATERPROOF cycle.
• Do not use other cycles for waterproof fabrics. This may result in injury or damage to
the washer, walls, oor, or clothing due to abnormal vibrations.
• Set the temperature and spin according to the attached care label.
• WARNING : Failure to closely follow these instructions may result in an abnormal
vibrating and out-of-balance condition that could result in physical injury, property
damage, and/or appliance damage.
Remove your hands from the top of the washing machine before closing the lid.
• This will prevent any hand injury that may occur when closing the lid.
Usage cautions
CAUTION
If the washer is contaminated by a foreign substance such as detergent, dirt, food waste,
etc., unplug the power plug and clean the washer using a damp, soft cloth.
• Failing to do so may result in discoloration, deformation, damage, or rust.
The clear portion of the lid can be broken by a strong impact. Take care when using the
washer.
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Safety information
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• If the clear portion is cracked or broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the faucet
slowly.
Open the faucet slowly after a long period of non-use.
• The air pressure in the water supply hose or the water pipe may result in damage to a
part or in water leakage.
If a drain error occurs during an operation, check if there is a draining problem.
• If the washer is used when it is ooded because of a draining problem, it may result in
electric shock or re due to electric leakage.
Do not insert your hand under the washer.
• This may result in injury.
Insert the laundry into the washer completely so that laundry does not get caught in the
lid.
• If laundry gets caught in the lid, it may result in damage to the laundry or the washer,
or result in water leakage.
Ensure that the faucet is turned off when the washer is not being used.
• Ensure that the water supply hose connectors are properly tightened.
• Failing to do so may result in property damage or injury.
Open the faucet and check if the water supply hose connector is rmly tightened and that
there is no water leaking before using the product.
• If the water supply hose connectors are loose, it may result in water leakage.
Do not stand on top of the appliance or place objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, re, problems with the product, or injury.
Do not operate the appliance with wet hands.
• This may result in electric shock.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, it may also result in electric shock, re, or
problems with the product.
Do not place an object that generates an electromagnetic eld near the washer.
• This may result in injury due to a malfunction.
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Since the water drained during a high-temperature wash or drying cycle is hot, do not
touch the water.
• This may result in burns or injury.
Do not operate the washer if the detergent dispenser is removed.
• This may result in electric shock or injury due to water leakage.
Do not insert your hand into the detergent dispenser after opening it.
• This may result in injury as your hand may be caught.
Do not place any non-laundry objects, such as shoes, food waste, or animals into the
washer.
• This can cause abnormal vibrations that can damage the washer, and, in the case of
pets, cause severe injury or death.
Do not press the buttons using sharp objects such as pins, knifes, ngernails, etc.
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams, or lotions usually found in skincare
shops or massage clinics.
• This may result in the rubber seal becoming deformed and water leakage.
Do not leave metal objects (safety pins, hair pins, etc.) or bleach in the tub for long periods
of time.
• This may cause the tub to rust.
• If rust appears on the surface of the tub, apply a neutral cleansing agent to the surface
and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent in the tub and do not wash, rinse, or spin laundry
contaminated by dry cleaning detergent.
• This may result in spontaneous combustion or ignition due to heat from the oxidation
of the oil.
Do not use hot water from water cooling/heating devices.
• This may result in problems with the washer.
Do not use natural hand-washing soap in the washer.
• If it hardens and accumulates inside the washer, it may cause problems with the
product, discoloration, rust, or bad odors.
Do not wash large laundry items such as bedding in the washing net.
• Failing to do so may result in injury due to abnormal vibrations.
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Safety information
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• Place smaller items, such as lace socks and lingerie in the washing net.
Do not use hardened detergent.
• If it accumulates inside the washer, it may result in water leakage.
Do not wash throw rugs or doormats in the washer.
• If you wash throw rugs or doormats, the sand will accumulate inside the washer. It may
result in error such as no draining.
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use a strong acid cleaning agent.
Do not use benzene, paint thinner, or alcohol to clean the appliance.
• This may result in discoloration, deformation, damage, electric shock, or re.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failing to do so may result in electric shock or re.
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Regulatory notice
FCC Notice
CAUTION
Any changes or modications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of FCC Rules. Operation is Subject to following two
conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received including interference that cause
undesired operation.
For products sold in the US and Canadian markets, only channels 1–11 are available. You
cannot select any other channels.
FCC STATEMENT:
This equipment has been tested and found to comply within the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorienting or relocating the receiving antenna
• Increasing the separation between the equipment and receiver
• Connecting the equipment to an outlet that is on a different circuit than the radio or TV.
• Consulting the dealer or an experienced radio/TV technician for help.
FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated so there is at least 8 inches
(20 cm) between the radiator and your body. This device and its antenna(s) must not be
colocated or operated in conjunction with any other antenna or transmitter.
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Regulatory notice
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IC Notice
The term “IC” before the radio certication number only signies that Industry Canada
technical specications were met. Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause
undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.
For products sold in the US and Canadian markets, only channels 1–11 are available. You
cannot select any other channels.
IC RADIATION EXPOSURE STATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated so there is at
least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s)
must not be colocated or operated in conjunction with any other antenna or transmitter.
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Open Source Announcement
The software included in this product contains open source software. You may obtain the
complete corresponding source code for a period of three years after the last shipment of
this product by contacting our support team via http://opensource.samsung.com (Please
use the “Inquiry” menu.)
It is also possible to obtain the complete corresponding source code in a physical medium
such as a CD-ROM; a minimal charge will be required.
The following URL http://opensource.samsung.com/opensource/SMART_AT_051/seq/0
leads to the open source license information as related to this product. This offer is valid
to anyone in receipt of this information.
To turn on the Wi-Fi connection for your washing machine
The Wi-Fi network is automatically connected when the washing machine starts operation.
To manually control the Wi-Fi connection, press and hold Temp. and Smart Control for
simultaneously 3 seconds to toggle the Wi-Fi connection on or off.
• The number 1 indicates the Wi-Fi connection is on while 0 refers to disconnection.
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Installation
Follow these instructions carefully to ensure proper installation of your washer and to
prevent accidents when using it.
WARNING
Certain internal parts are intentionally not grounded and may present a risk of electric
shock only during servicing. Service personnel – Do not contact the following parts while
the appliance is energized: Control board, heat sink, motor, inlet valve, heater and pump.
Unpacking your washer
Unpack your washer and inspect it for shipping damage. Make sure you have received all
the items shown on the next page. If your washer was damaged during shipping, or you
do not have all of the items, call 1-800-726-7864 (1-800-SAMSUNG).
To prevent personal injury or strain, wear protective gloves whenever lifting or carrying
the unit.
WARNING
Packing materials can be dangerous to children; Keep all packing material (plastic bags,
polystyrene, etc.) well out of children’s reach.
CAUTION
You must have at least 2 people unpack
the washer. To remove the cushion bottom
of the packing materials, do not tip the
washer over on its front side.
When you lay the washer down to remove
the carton base, protect the side of the
washer and lay it down carefully. Never
lay your washer on its back or front.
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What’s included
Make sure all the parts are included in the product package. If you have a problem with
the washer or the parts, contact the Samsung customer care center at 1-800-SAMSUNG
(1-800-726-7864) or your retailer.
01
02
03
04
06
05
07
11
08
09
10
01 Drain hose 02 Hose guide 03 Lid
04 Active Waterjet nozzle 05 Bleach compartment 06 Tub
07 Leveling feet 08 Control panel 09 Active Waterjet button
10 Detergent drawer 11 Power cord
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Installation
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Parts supplied
Hose guide User manual Cable tie Water intake cap
Parts not supplied
Water hoses
Tools needed for installation
Wrench Phillips
screwdriver
Level Adjustable
pliers
Measuring tape
NOTE
• If you lose an accessory and want to purchase a replacement, contact the Samsung
customer care center at 1-800-SAMSUNG (1-800-726-7864).
• The design of the parts and accessories may differ from the pictures above. Their
design is subject to change without notice for product improvement.
CAUTION
• Do not reuse old water hoses, which may leak or burst, causing ooding and/or
property damage.
• Make sure rubber washers are inserted in each coupling of both water hoses.
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Installation requirements
Electrical supply and grounding
• AC 120 V / 60 Hz / 15 AMP fuse or circuit breaker is required.
• Use an individual branch circuit. Connect only the washer to the circuit.
To ensure proper grounding, the washer comes with a power cord featuring a three-prong
grounding plug for use in a properly installed and grounded outlet.
Check with a qualied electrician or service person if you are not sure about the
grounding.
Do not modify the provided plug. If it does not t the outlet, call a qualied electrician to
install a proper outlet.
WARNING
• Do NOT use an extension cord.
• Use only the power cord that comes with the washer.
• Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes.
• Improperly connected grounding conductors may cause electric shock.
• To prevent unnecessary risk of re, electrical shock, or personal injury, all wiring
and grounding must be done in accordance with local codes, or in the absence of
local codes, in accordance with the National Electrical Code, ANSI/NFPA No. 70-Latest
Revision (for the U.S.) or the Canadian Electrical Code CSA C22.1 – Latest Revisions
and local codes and ordinances. It is your responsibility to provide adequate electrical
service for your washer.
Water supply
Proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water
pressure less than 20 psi (137 kPa) may cause the water valve not to close completely.
or it may take longer to ll the drum, causing the washer to turn off. Water taps must be
within 4 ft. (122 cm) from the rear of the washer so that the provided inlet hoses reach
the washer.
To reduce the risk of leaks:
• Make sure water taps are easily accessible.
• Turn off the taps when the washer is not in use.
• Check for any leaks at the water inlet hose ttings on a regular basis.
CAUTION
Before using the washer for the rst time, check all connections at the water valve and
taps for any leaks.
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Drain
Samsung recommends a standpipe 39 in. (990 mm) high. The drain hose must be
connected through the hose clip to the standpipe, and the standpipe must fully cover the
drain hose.
Flooring
For best performance, the washer must be installed on a solid oor. Wood oors may
need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting and soft
tile surfaces do not provide good resistance to vibrations and may cause the washer to
move slightly during the spin cycle.
CAUTION
Do NOT install the washer on a platform or a poorly supported structure.
Water temperature
Do not install the washer in areas where water may freeze as the washer always retains
some water in its water valves, pumps, and/or hoses. Frozen water can cause damage to
belts, the pump, and other components of the washer.
Dimensions
A C
B D
A. Height 45.1 in. (1144 mm)
B. Width 27.0 in. (686 mm)
C. Height with lid open 59.3 in (1505 mm)
D. Depth 29.3 in. (744 mm)
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Clearance requirement
This clearance requirement is applicable for washers only.
NOTE
• For the dryer's clearance requirement, see the dryer’s user manual.
• If the washer and dryer have different clearance requirements, use the one with the
larger value.
Alcove or closet installations
Minimum clearance for stable operation:
Sides Top Rear Front
1 in. / 25 mm 21 in. / 533 mm 5.9 in. / 150 mm 1 in. / 25 mm
If both the washer and a dryer are installed in the same location, the front of the alcove
or closet must have two unobstructed air openings for a combined minimum total area of
72 in.² (465 cm²).
This clearance requirement is applicable for washer and dryer pair installation.
Side by side installation
A A C D
B
A 1 in. (25 mm)
B 21 in. (533 mm)
C 1 in. (25 mm)
D 5.9 in. (150 mm)
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Installation
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Step-by-step installation
STEP 1 Select a location
Location requirements:
• A solid, level surface without carpeting or ooring that may obstruct ventilation
• No direct sunlight
• Adequate room for ventilation and wiring
• Ambient temperature always higher than the freezing point (32 °F / 0 °C)
• Away from heat sources
STEP 2 Connect the water hose
B
A
CAUTION
• Make sure to use new water hoses and
that rubber gaskets (B) are inside the
couplings (A) at both ends of the hoses.
Water hoses without the gaskets may
leak.
• Allow 6 in. (150 mm) of space between
the back of the washer and the wall to
prevent water hoses from being kinked.
Kinked hoses may cause water leaks.
• If there is a water leak, stop using the
washer and contact a local Samsung
service center. A water leak may cause
electric shock.
• Do not stretch the water hoses by force.
If a hose is too short, replace the hose
with a longer hose.
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1. Attach the water hoses to the hot and
cold water taps, and then hand tighten
the water hose ttings until they are
tight. Then, use pliers to tighten the
ttings by an additional two-thirds of a
turn. To avoid damaging the ttings, do
not overtighten them.
2. Pull the water hoses to check if they
are rmly connected.
3. Put the other ends of the hoses into
a bucket, and then open the water
taps for 10 - 15 seconds to remove
impurities. When done, close the taps.
4. Attach the water hoses to the hot and
cold water inlets on the back of the
washer, and then hand tighten the
water hose ttings until they are tight.
Then, use pliers to tighten the ttings
by an additional two-thirds of a turn.
NOTE
If you do not want to use the hot water
supply hose, insert the water intake cap
onto the hot water supply intake. When
you do a wash, press Temp. to select Cold.
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Installation
English24
5. Open the water taps, and check for
leaks.
STEP 3 Connect the drain hose
To a Laundry Tub or Drain Pipe
1. Check the height (A) of your drain
system and make sure the minimum
and maximum heights shown below are
met.
Minimum 39 in. (99 cm)
Maximum 96 in. (245 cm)
NOTE
• Make sure to measure the height from
the oor where the washer is placed.
• Draining efciency may be reduced if
the drain system is at the maximum
height.
• To prevent the washer from siphoning
water, do not use a drain system below
the minimum height.
9
2. Attach the drain hose to the plastic
hose guide (B).
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English 25
*
A
(*): Min. 6 in. (152 mm), Max. 8 in.
(203 mm)
3. Route the drain hose to the drain
system.
CAUTION
• If using a standpipe, make sure the
standpipe and drain hose connection is
not airtight.
• If using a standpipe, make sure the
drain hose is inserted at least 6 in.
(152 mm) but no more than 8 in.
(203 mm) into the standpipe.
4. Secure the drain hose with cable ties.
AA
Over the edge of a wash basin
The drain hose must be placed no lower
than 24 in. (60 cm) and no higher than
35 in. (90 cm) from the oor. To keep
the spout of the drain hose bent, use the
supplied plastic hose guide (A). Secure the
guide to the wall using a hook to ensure
stable drainage.
STEP 4 Level the washer
A
1. Slide the washer into position.
2. Open the lid of the washer, and then
pour the water into the tub until the
blades of the pulsator on the bottom of
the washer are about half covered.
3. If the washer is level, the pulsator (A)
will be positioned at the center of the
tub as shown in the gure and the
water will appear level in the tub. That
is, the water will reach the same height
on all sides of the tub.
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Installation
English26
B C
4. If the washer is not level, turn
the appropriate leveling feet
clockwise (B) to lower the washer, or
counterclockwise (C) to raise the washer
so that it is level.
5. Once you have the washer leveled,
push down on all 2 corners to ensure
that all 4 feet are touching the oor. If
the washer rocks when you push down
on a corner, adjust the leveling foot at
that corner so the foot is rmly on the
oor.
NOTE
• You can also level the washer by lining
a level up with the seam that runs
between the top of the washer and the
body of the washer and checking if the
washer is level on all 4 sides.
• See the diagram above, left. After you
have checked all 4 sides and leveled the
washer, perform Step 5 above.
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English 27
STEP 5 Power on
Plug the power cord into an AC 120 V / 60 Hz / 15 AMP approved electrical outlet
protected by a 15-amp fuse or circuit breaker. Then, press POWER to turn on the washer.
STEP 6 Run a test cycle
Run a test cycle as follows to check if your washer is properly installed.
1. Load about 6 lb. of laundry into the tub.
2. Press POWER to turn on your washer.
3. Turn the Cycle Selector to RINSE+SPIN.
4. Press and hold START/PAUSE to start the test cycle.
5. The washer should not rock or vibrate excessively when water is supplied or when
washing and spinning, and should drain well during the spin cycle.
NOTE
• If water leaks while water is being supplied or drained, check the water connections.
See “STEP 2 Connect the water hose” on page 22.
• If the washer rocks and vibrates excessively, level your washer again. See “STEP 4
Level the washer” on page 25.
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English28
Before you start
Initial settings
Run calibration (recommended)
Calibration ensures accurate weight detection by the washer. Make sure the tub is empty
before running calibration.
1. Press POWER to turn on the washer.
2. Press and hold Temp. and Delay End simultaneously for 3 seconds.
3. Press and hold START/PAUSE to start calibration.
- The tub rotates clockwise or counterclockwise for approximately 2 minutes.
4. When complete, “0” appears on the display, and the washer turns off automatically.
Laundry guidelines
STEP 1 Sort
Sort the laundry according to these criteria:
• Care label: sort the laundry into cottons, mixed bers, synthetics, silks, wools, and
rayon.
• Color: Separate whites from colors.
• Size: Mixing different sized items together in the tub improves washing performance.
• Sensitivity: Wash delicate items separately. For pure new woolen items, curtains, and
silk items, check the labels on the items.
NOTE
Make sure to check the care label on all clothing, and sort clothing accordingly before
starting the wash.
STEP 2 Empty pockets
Empty all the pockets of your laundry items
• Metal objects such as coins, pins, and buckles on clothing may damage other laundry
items as well as the tub.
Turn clothing with buttons and embroideries inside out
• If pants or jacket zippers are open while washing, the tub may be damaged. Zippers
should be closed and xed with a string.
• Clothing with long strings may become entangled with other clothes. Make sure to tie
the strings before starting the wash.
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English 29
STEP 3 Use a laundry net
• Brassieres (water washable) must be placed in a laundry net. Metal parts of the
brassieres may break through and tear other laundry items.
• Cashmilon, large volume items, and lightweight clothes (lace-decorated clothes,
lingerie, nylon stockings, and synthetic fabrics) may oat during washing and not wash
properly. Use the laundry net or wash them separately.
• Do not wash the laundry net by itself without other laundry. This can cause abnormal
vibrations that could cause the washer to move and result in injury.
CAUTION
Make sure to soak inatable items (such as blankets, and cotton-lled or microber quilts)
in water before you run a cycle.
• Inatable items may damage the laundry or the washer during the washing or spinning
process.
• Regardless of the size, it is safer to wash blankets or quilts one item at a time. This will
also get them cleaner. Two different-sized blankets in the same load can cause the load
to become unbalanced, compromising the spinning process.
To put a blanket in your washer
Fold the blanket as shown, and then put it below the plastic ring (A) at the top of the tub.
A
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Before you start
English30
NOTE
Do not wash different types of bedding (blankets, sheets, comforters/duvets) together.
They can get unbalanced in the tub and cause poor spinning results.
• Separate the beddings by their type before washing.
- If an item is bulky and absorbs large amounts of water during washing, wash that
item individually.
- Do not wash light items with items that hardly absorb water together.
- Do not wash duvets or comforters with their covers or bed sheets.
STEP 4 Prewash (if necessary)
• To remove stains and dirt on collars, sleeves, hems, and pockets, apply detergent
lightly, let sit for a minute, and then brush off carefully.
• Use powder or liquid detergents. Do not use soap. Soap can remain on the tub after
washing.
• To prewash white socks, sleeves, and collars apply a little detergent, and then brush
carefully.
CAUTION
Make sure the laundry is inserted completely.
• Any exposed part of the laundry can cause damage to the washer or the laundry itself
or cause a water leak.
• Make sure the laundry does not extend past the plastic ring at the top of the tub.
STEP 5 Determine the load capacity
Make sure the laundry does not extend past the plastic ring at the top of the tub. If it does,
it can cause the washing machine to wash improperly or cause damage to the washer or
the laundry itself or cause a water leak.
NOTE
When washing bedding or bedding covers, the wash time may be lengthened or the spin
efciency may be reduced.
For bedding or bedding covers, the recommended load capacity is 7.5 lb (3.5 kg) or less.
CAUTION
If the laundry is unbalanced and the “UB” information code is displayed, redistribute the
load. Unbalanced laundry can reduce spinning performance.
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English 31
STEP 6 Add the correct detergent type
The type of detergent you use - general purpose, specically for woolens, etc. - depends
on the type of fabric (cotton, synthetic, delicate items, wool), color, wash temperature, and
degree of soiling. Regardless of the specic type of detergent you use, always use “low
suds” HE laundry detergent which is designed for automatic washers.
NOTE
• Follow the detergent manufacturer’s recommendations based on the weight of the
laundry, the degree of soiling, and the hardness of the water in your local area. If you
are not sure about the water hardness, contact your local water authority.
• Do not use detergent that tends to harden or solidify. This detergent may remain in the
washer after the rinse cycle, blocking the drain outlet.
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Before you start
English32
Detergent drawer guidelines
The washer provides a two-compartment dispenser for detergent and fabric softener. The
bleach compartment is located on the left side of the tub.
B
A
C
A. Softener compartment: Add
a recommended amount of
fabric softener into the softener
compartment.
B. Detergent compartment: Apply a
recommended amount of liquid
detergent into the compartment. To
use a powdered detergent, remove
the liquid detergent container.
The washer does not dispense the
powdered detergent from the liquid
detergent container.
C. Bleach compartment: Add bleach as
instructed by the manufacturer.
NOTE
• Do not pour color-safe bleach into the
bleach compartment.
• Use the softener compartment only for
liquid fabric softeners.
CAUTION
• Do not open the detergent drawer while the washer is operating.
• Do not put a tablet or capsule type detergents into the detergent drawer. Put them
directly into the drum.
• Do not use a ball type detergent.
• To prevent the compartment from clogging, concentrated or highly-enriched agents
(fabric softener or detergent) must be diluted with water before being added.
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English 33
To add washing agents to the detergent drawer
1. Open the lid.
2. Slide open the detergent drawer.
3. Add liquid laundry detergent to the
liquid detergent container in the main
wash compartment.
CAUTION
• Make sure the liquid detergent
container is inserted in the main wash
compartment.
NOTE
• Do not add powdered laundry
detergent or other powdered laundry
agents to the liquid laundry container.
• To use powdered detergents, see To use
powdered detergent on page 34.
4. Add fabric softener to the softener
compartment.
CAUTION
• Powdered fabric softener is not
recommended. Use liquid fabric
softener only.
• Concentrated fabric softener must be
diluted with water before being added.
• Do not add detergent to the softener
compartment.
5. Close the detergent drawer.
NOTE
• Do not exceed the max line when adding cleaning agents.
• It is normal for a small amount of water to remain in the detergent compartment at the
end of a cycle.
• When adding color-safe bleach, we recommend that you use liquid detergent.
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Before you start
English34
To use powdered detergent
First, remove the provided liquid
detergent container from the detergent
compartment. Then, add powdered
detergent to the detergent compartment
according to the detergent manufacturer’s
instructions.
CAUTION
Do not add powdered detergent to the
liquid detergent container.
To use the bleach compartment
Add only liquid chlorine bleach to the
bleach compartment. Do not exceed the
max line.
CAUTION
Do not add undiluted liquid chlorine bleach
directly to the load or to the tub. This may
cause fabric damage.
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English 35
Operations
WARNING
To reduce the risk of re, electric shock, or injury to persons, read the Safety information
before operating this appliance.
Control panel
01
02
08
07
06
03 04 05
09
11
10
01 Cycle Selector
Turn the dial to select a cycle. (For more information about wash
cycles, see page 41.)
02 Display
The display shows current cycle information and estimated time
remaining, or an information code if the washer needs to be
checked.
03 Temp.
Press the button repeatedly to cycle through the different water
temperature options.
• Hot - Whites and heavily soiled, colorfast items.
• Warm - Colorfast items.
• Eco Warm - Moderately soiled, colorfast items; most wrinkle-
free items.
• Cool - Brightly colored, very lightly soiled items.
• Cold - Cold water with no warm water added.
NOTE
If you select the Tap Cold option, all the lamps for the water
temperature options are turned off.
04 Water Level
Press this button to select the water level manually.
For optimal performance, set the water level to Auto Level.
To select Auto Level, press this button repeatedly until all the
lamps of the water level are off.
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Operations
English36
05 Soil
Press the button to select the soil level/washing time.
• Heavy - For heavily soiled loads.
• Normal - For moderately soiled loads. This setting is best for
most loads.
• Light - For lightly soiled loads.
06 Delay End
Delay the end of any cycle for up to 24 hours in one-hour
increments.
Displayed hour indicates the time the wash will be ended.
07 Pre Soak
It adds 18 minutes soaking time at the start of the wash cycle for
better stain removal.
08 Extra Rinse
Change from spray rinse mode to deep rinse mode, and rinse once
again.
09 Smart Control
After connecting the washer to your home network using the
SmartThings app, you can control the washer remotely. When
started, the Smart Control indicator blinks and the front door locks.
The washer enters waiting mode and waits for remote commands.
(For more information about Smart Control , visit the SmartThings
app page.)
10 POWER Press to turn the washer on or off.
11 START/PAUSE
Press and hold to start operation or press to stop operation
temporarily.
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English 37
Icon description
Lid Lock
• This icon indicates the lid is locked and cannot be opened.
• The lid locks automatically during a cycle and this indicator
turns on.
• You can open the lid when this icon disappears.
SELF CLEAN
reminder
• This icon indicates that you should clean the drum using the
SELF CLEAN cycle.
• After every 20 cycles, this icon appears for an hour and
then turns off automatically. The icon will appear for 5 more
cycles, turn off, and then will not appear for another 20
cycles.
Child Lock
• This icon indicates that Child Lock is on.
• For more information about Child Lock, see page 44.
Sound Off • This icon indicates that the sound is off.
Wi-Fi • This icon indicates that the washer is connected to Wi-Fi.
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Operations
English38
Simple steps to start
1
2
3
5
4
1. Press POWER to turn on the washer.
2. Turn the Cycle Selector to select a cycle.
3. Change the cycle settings as necessary.
4. Select desired options as necessary.
5. Press and hold START/PAUSE.
To change the cycle during operation
1. Press START/PAUSE to stop operation.
2. Select a different cycle, and repeat steps 2-3 above if necessary.
3. Press and hold START/PAUSE again to start the new cycle.
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English 39
Cycle overview
NOTE
The washer detects the weight of the items and automatically adjusts the optimal water
level, washing time, rinse counts, and spin counts. (This may not be applicable on some
cycles.)
Cycle Description
NORMAL
• For cottons, bed linens, table linens, underwear, towels,
or shirts. The washing time and the number of rinses are
automatically adjusted according to the load.
HEAVY DUTY • For sturdy, colorfast fabrics, heavily soiled items.
DEEP WASH • Use more water in washing and rinsing.
BEDDING/
WATERPROOF
• For bulky and large items, such as comforters, blankets,
and sheets, and waterproof or water resistant items. When
washing comforters, use liquid detergent.
CAUTION
• Do not wash waterproof items and non-waterproof items
together.
• Check the specication label on each item to see if the item
is waterproof.
• Use the BEDDING/WATERPROOF cycle for waterproof
or water-resistant items such as plastic mats, ski pants,
raincoats, and comforters which hardly absorb water.
SELF CLEAN
• Cleans the drum by removing dirt and bacteria from the
drum.
• Perform once every 20 washes.
• Make sure the drum is empty.
QUICK WASH
• For lightly soiled garments needed quickly.
• For best performance, recommended load is 4 lb. or lower.
DELICATES
• For sheer fabrics, bras, lingerie (silk), and other handwash-
only fabrics.
• For best performance, use liquid detergents.
RINSE+SPIN
• For loads that need rinsing and spinning only.
• You can also select this cycle for additional rinsing and
spinning after running other cycles.
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Operations
English40
Cycle Description
SPIN ONLY
• For loads that needs spinning only.
• You can also select this cycle for additional spinning after
running other cycles.
DOWNLOADED
• Select to choose from more cycles available on the
SmartThings app on your smartphone.
• Factory setting: PERM PRESS
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English 41
Cycle chart
Use this chart to set the best cycle and options for you laundry.
NOTE
Setting Temp. Water Level Soil
: factory setting H : Hot EH : Extra High H : Heavy
: can be selected W : Warm H : High N : Normal
EW : Eco Warm M : Mid L : Light
C : Cool L : Low
CD : Cold A : Auto
Cycle
Functions Options
Temp. Water Level Soil
Pre
Soak
Extra
Rinse
Delay
End
H W EW C CD EH H M L A H N L
NORMAL
HEAVY DUTY
DEEP WASH - -
BEDDING/
WATERPROOF
-
SELF CLEAN - - - - - - - - - - - - -
QUICK WASH - -
DELICATES - - - - -
RINSE+SPIN - - - - - - - - - -
SPIN ONLY - - - - - - - - - - - - - - -
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Operations
English42
Special features
Active Waterjet (for prewash)
You can use the Active Waterjet function
to hand-wash your items before you put
them in the washer.
1. Press POWER to turn on your washer.
2. Open the lid.
3. Press Active Waterjet to supply water.
4. Hand-wash the items.
5. When done, press Active Waterjet again
to stop the water.
NOTE
If you want to hand-wash while the
washer is operating, press START/PAUSE
to stop operation, and then follow steps
1-4 above.
NOTE
• The Active Waterjet function stops operating automatically when the washer detects
the maximum water level.
• The Active Waterjet function stops operating automatically 5 minutes after it begins. To
add more water, press Active Waterjet again to resupply water.
• If the Active Waterjet function is activated immediately after the washer turns on,
the washer will spray water for 1 second before supplying water through the Active
Waterjet outlet.
• To drain water added by the Active Waterjet function, turn the power off. Water will be
drained automatically for few minutes, and then you can turn the power on again when
the water is completely drained.
CAUTION
• Do not block the Active Waterjet outlet with hands. Water may leak outside the tub,
causing a system failure.
• Do not use the Active Waterjet to wash shoes, food, or pets.
• Due to differences in air pressure, water coming from the Active Waterjet may splatter
when you rst activate it.
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English 43
• Make sure the lid is closed tightly before you start a load of laundry.
Delay End
You can set the washer to nish your wash automatically at a later time by choosing a
delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the
time the wash will nish.
1. Select a cycle. Then, change the cycle settings if necessary.
2. Press Delay End repeatedly until a desired end time is set.
3. Press and hold START/PAUSE.
4. To cancel Delay End, restart the washer by pressing POWER.
Real-life case
You want to nish a two-hour cycle 3 hours from now. To do this, you add the Delay End
option to the current cycle with a 3-hour setting, and then press and hold START/PAUSE at
2:00 pm. The washer starts operating at 3:00 pm and ends at 5:00 pm. Provided below is
the time line for this example.
2:00 pm
Set Delay End to 3 hours
3:00 pm
Start
5:00 pm
End
Sound Off
You can turn on or off the sound from the washing machine. Please note that this setting
does not affect the sound that noties information codes.
• To mute the sound, hold down Extra Rinse simultaneously for 3 seconds.
• To unmute the sound, hold down again for 3 seconds.
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Operations
English44
ATC (Auto Temperature Control)
ATC enables the washer to control water temperatures in each washing cycle using the
internal thermistor. It is designed to maintain certain washing temperatures for best
results.
NOTE
• If you select NORMAL or HEAVY DUTY, you may notice the washer supplying cold
water. This is normal because the machine is designed to reduce power consumption. In
these cycles, the water temperature for Level 5 is similar to bath-water temperatures,
and Level 3 is similar to comfortable swimming pool temperatures.
• To wash clothes at a specic temperature, you must choose a different cycle rst.
Child Lock
The Child Lock function locks the washer door to prevent children from climbing into and
suffocating inside the tub.
Activating the Child Lock function
Press and hold Temp. and Water Level simultaneously for approximately 3 seconds.
• When you activate the Child Lock function, the Child Lock indicator blinks.
Using the Child Lock function
If the lid is opened when the Child Lock function is on, “dC” is displayed and an alarm
sounds.
• If the water level in the tub is above the safe water level, “dC” is displayed on the LED
display and the washer starts to drain water by force after 30 seconds.
• If the water level in the tub is above the safe water level and the Child Lock function is
turned on while the lid is open, “CL” is displayed on the LED display, even if the washer
is turned off, and the washer drains water by force.
• When Child Lock is on and the washer is off, if the water in the tub is above the safe
water level and the lid is opened, “CL” is displayed on the LED display. No alarm
sounds, but the washer drains the water. When the draining operation nishes, the
power automatically turns off again.
• If you activate the Child Lock function while the washer is running, the START/PAUSE
button will not work.
• After the compulsory drain, “CL” blinks at 1 second intervals and the washer enters the
“CL” mode. (When the washer is in the “CL” mode, only the POWER button works.)
• To cancel the “CL” mode, turn the power off and then on again.
• To cancel the “dC” mode, deactivate the Child Lock function. To deactivate the Child
Lock function, press and hold Temp. and Water Level simultaneously for at least 3
seconds.
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English 45
Deactivating the Child Lock function
Press and hold both Temp. and Water Level simultaneously for approximately 3 seconds.
• When you deactivate the Child Lock function, the Child Lock indicator is turned off.
• The Child Lock function prevents children or the inrm from accidently operating the
washer and injuring themselves.
WARNING
If a child enters the washer, the child may become trapped and suffocate.
CAUTION
• Once you have activated the Child Lock function, it continues working even if the
power is turned off.
• Forcing the lid open can result in injury or damage to the product.
NOTE
To add laundry after you have activated the Child Lock function, you must rst deactivate
the Child Lock function.
SmartThings
Wi-Fi connection
On your smartphone, go to Settings and turn on the wireless connection and select an AP
(Access Point).
• This appliance supports the Wi-Fi 2.4 GHz protocols.
Download
On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), nd the
SmartThings app with a search term of “SmartThings”. Download and install the app on
your device.
NOTE
The app is subject to change without notice for improved performance.
Log in
You must rst log into SmartThings with your Samsung account. To create a new Samsung
account, follow the instructions on the app. You don’t need a separate app to create your
account.
NOTE
If you have a Samsung account, use the account to log in. A registered Samsung
smartphone user automatically logs in.
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Operations
English46
To register your appliance to SmartThings
1. Make sure your smartphone is connected to a wireless network. If not, go to Settings
and turn on the wireless connection and select an AP (Access Point).
2. Open SmartThings on your smartphone.
3. If a message of “A new device is found.”, select Add.
4. If no message appears, select + and select your appliance in a list of devices available.
If your appliance is not listed, select Device Type > Specic Device Model, and then add
your appliance manually.
5. Register your appliance to the SmartThings app as follows.
a. Add your appliance to SmartThings. Make sure your appliance is connected to
SmartThings.
b. When registration is complete, your appliance appears on your smartphone.
Smart Care
To enable this function, you must rst download the Samsung Laundry app from the Play
Store or the App Store and install it on a mobile device that has a camera function.
The Smart Care function has been optimized for Galaxy and iPhone mobile devices
(applicable models only).
1. When the washer detects an issue to check, an information code appears on the
display. To enter Smart Care mode, press and hold Soil for 3 seconds.
2. The washer starts the self-diagnosis procedure and displays an information code if a
problem is detected.
3. Run the Samsung Laundry app on your mobile device, and then tap Smart Care .
4. Put the mobile device close to the washer’s display so that the smartphone camera and
the washer face each other. The information code will be recognized automatically by
the app.
5. When the information code is recognized correctly, the app provides detailed
information about the problem with applicable solutions.
NOTE
• The function name, Smart Care, may differ depending on the language.
• If the washer's display reects light, the app may fail to recognize the information
code.
• If the app fails to recognize the information code, you can enter the code manually on
the app.
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English 47
Maintenance
Keep the washer clean for best performance and to lengthen its life cycle.
WARNING
Certain internal parts are intentionally not grounded and may present a risk of electric
shock only during servicing. Service personnel – Do not contact the following parts while
the appliance is energized: Control board, heat sink, motor, inlet valve, heater, and pump.
Self Clean
Certain usage and environmental conditions may result in some residue build-up or odor
in the washer tub. To prevent this build-up of residue or odor causing bacteria and keep
your washer tub fresh and clean, perform the SELF CLEAN cycle at least once a month or
every 20 cycles. Perform the recommended procedure below when using the SELF CLEAN
cycle.
1. Remove all items from the washer tub and ensure the tub is empty. Laundry left in the
tub during the SELF CLEAN cycle may be damaged.
2. Press POWER to turn on the washer.
3. Turn the Cycle Selector to SELF CLEAN.
4. Press and hold START/PAUSE.
NOTE
• The water temperature for SELF CLEAN is defaulted to Hot. This temperature cannot be
changed.
• In the case where residue is present in the washer tub, add 1 cup (8 .oz, 240ml) of
liquid chlorine bleach to the bleach compartment before you start the SELF CLEAN
cycle.
• Do not use or mix any other detergent or chemicals during the SELF CLEAN cycle. If
necessary, run a RINSE+SPIN cycle after the SELF CLEAN cycle has completed to help
remove any remaining residue.
CAUTION
• Check the washer tub before using the SELF CLEAN cycle. Remove any remaining water
in the tub by running a SPIN ONLY cycle prior to starting the SELF CLEAN cycle.
• If there is chlorine bleach left in the washer tub for an extended period of time, rust
can occur.
SELF CLEAN reminder
• After 20 washing cycles, the SELF CLEAN LED reminder icon and the SELF CLEAN cycle
LED will blink on the control panel for an hour and then turn off automatically.
• The reminder will appear on the control panel for 5 additional consecutive cycles
before turning off. The next reminder will not appear until another 20 cycles have been
completed.
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Maintenance
English48
Cleaning the exterior
1. Turn off the water taps after nishing the day’s washing. This will shut off the water
supply to your washer and prevent the unlikely possibility of damage from escaping
water. Leave the lid open to allow the inside of your washer to dry out.
2. Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur. Clean the
following as recommended below:
- Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or
cleaning pads. Do not spray cleaners directly on the panel.
- Cabinet – Clean with soap and water.
Cleaning the interior
Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew,
or bacterial residue that may remain in your washer as a result of washing clothes.
CAUTION
Failure to follow these instructions may result in unpleasant conditions, including odors
and/or permanent stains on your washer or laundry.
NOTE
Hard water deposits may be removed, if needed. Use a cleaner labeled “Washer safe”.
Care for an extended period of non-use
Avoid leaving the washer unused for an extended time. However, if you intend to leave
the washer unused for a long period of time, follow the directions below:
1. Press POWER, and then turn the Cycle Selector to QUICK WASH.
2. Empty the drum, and then press and hold START/PAUSE.
3. When the cycle is complete, close the water taps and disconnect the water hoses.
4. Turn off the washer, and then unplug the power cord.
5. Open the door to let air circulate through the drum.
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English 49
Cleaning the mesh lter
Clean the mesh lters in the water inlets once or twice a year.
1. Turn off the washer, and then unplug
the power cord.
2. Close the water taps.
3. Loosen and disconnect the water hoses
from the back of the washer. Cover
the each hose with a cloth or towel to
prevent water from gushing out.
4. Use pliers to pull out the mesh lter
from the inlet valves.
5. Thoroughly clean the mesh lters in
water.
6. Completely dry the mesh lters. Do not
dry in direct sunlight.
7. Reinsert the mesh lters, and then
reconnect the water hoses.
8. Open the water taps.
NOTE
If a mesh lter is clogged, the “4C” information code appears on the washer’s display
screen.
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Maintenance
English50
Cleaning the detergent drawer
1. Fully pull out the detergent drawer.
2. To remove, pull the detergent drawer
while pushing the ends of each side in.
3. Remove the inserts from the
compartments. Rinse the inserts and the
drawer in warm water and clean with a
soft brush.
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English 51
4. Clean the drawer opening thoroughly
with a small, non-metallic brush.
A
B
5. Return the inserts to the proper
compartments. Replace the drawer
by placing the drawer rail (A) on the
compartment rail (B) while tilting the
drawer downward.
6. Fully push the drawer back to close.
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English52
Troubleshooting
Checkpoints
If you encounter a problem with the washer, rst check the table below and try the
suggestions.
Problem Action
Does not turn on.
• Make sure your home electrical system is providing
electrical power that matches the requirements of the
washer. See page 19.
• Make sure the power cord is completely plugged in.
• Check the fuse or reset the circuit breaker.
• If you have turned the power off to drain the water added
by the Active Waterjet function, power does not turn on
until the water is completely drained.
Does not start.
• Make sure the door is closed.
• Make sure the water taps are open.
• Make sure to press or tap START/PAUSE to start the
washing machine.
• Make sure Child Lock is not activated.
• Before the washing machine starts to ll, it will make a
series of clicking noises to check the door lock, and then
does a quick drain.
• Was the door opened during the spinning cycle? Close the
door, and then press or tap START/PAUSE to resume.
• The machine has entered Standby, has paused, or is in a
soaking cycle. Please wait.
• Check the fuse or reset the circuit breaker.
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English 53
Problem Action
Water is not supplied.
• Make sure you press or tap START/PAUSE after selecting
the cycle and options.
• Make sure the water taps are open.
• Are the mesh lters in the water inlets clogged? Clean the
mesh lters by brushing with a toothbrush. See page 49.
• Is the water supply cut off? If the water supply is cut off,
close the tap and power off.
• Straighten the water supply hoses.
• Open and close the door, and then press or tap START/
PAUSE.
• If the water pressure is low, it takes longer to start
washing.
• If the water level is not as high as necessary or lower than
expected, use the level selector to adjust the water level.
After a cycle, detergent
remains in the automatic
dispenser.
• Make sure the washing machine is running with sufcient
water pressure.
• Make sure the detergent drawer is properly inserted.
• Remove and clean the detergent drawer, and then try
again.
Vibrates excessively or
makes noise.
• Make sure the washing machine is on a level oor. If
the oor is not level, use the levelling feet to adjust the
washing machine.
• Make sure the washing machine is not contacting any
other object.
• Make sure the laundry load is balanced.
• Make sure the laundry is spread evenly in the washing
machine. Spread out the laundry evenly and start again.
• Make sure the space around the washing machine is free
of objects.
• Humming is produced normally during operation.
• Objects such as coins can cause noise. Remove these
objects from the washing machine after washing is
complete.
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Troubleshooting
English54
Problem Action
Stops.
• Make sure the washer's power cord is fully plugged in and
the circuit is live.
• Check the fuse or reset the circuit breaker.
• Close the door, and then press or tap START/PAUSE to
start the washing machine. For your safety, the washing
machine will not spin unless the door is closed.
• Before the washing machine starts to ll, it will make a
series of clicking noises to check the door lock, and then
does a quick drain.
• There may be a pause or soak period in the cycle. Wait
briey and the washing machine may start.
• Make sure the inlet hose lters at the taps are not clogged.
Periodically clean the lters. See page 50.
• This problem can occur temporarily due to low voltage in
your household electrical system. It will be resolved when
the voltage returns to normal.
Fills with the wrong
temperature water.
• Fully open both water taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct water
taps. Flush the water lines.
• Disconnect the hoses and clean the mesh lters. The water
inlet mesh lters may be clogged. See page 49.
• While the washing machine lls, the water temperature
may change as the automatic temperature control feature
checks incoming water temperature. This is normal.
• While the washing machine lls, you may notice just hot
and/or just cold water going through the dispenser when
cold or warm temperatures are selected. This is a normal
function of the automatic temperature control feature as
the washing machine determines the water temperature.
Door (Lid) locked or will
not open.
• While the washing machine is operating, press or tap
START/PAUSE to stop the washing machine.
• It may take a few moments for the door lock mechanism to
disengage.
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English 55
Problem Action
Does not drain and/or
spin.
• Check the fuse or reset the circuit breaker.
• Make sure the electrical voltage is normal.
• Make sure the washing machine is plugged in.
• Make sure the drain hose is pointed downward. (Natural
drain models only)
• Make sure the drain hose is not clogged.
• Make sure the drain hose is not kinked.
• Straighten the drain hose. If there is a drain restriction, call
for service.
• Close the door, and then press or tap START/PAUSE. For
your safety, the washing machine will not spin unless the
door is closed.
Load is wet at the end of
the cycle.
• Use the High or Extra High spin speed cycle. (Applicable
model only)
• Use high efciency (HE) detergent to reduce oversudsing.
• The load is too small. Small loads (one or two items) may
become unbalanced and not spin completely.
Leaks water.
• Make sure all hose connections are tight.
• Make sure the water supply hoses' rubber washers are in
the correct position. Screw the hoses on tightly again. See
pages 22 through 24.
• Make sure the end of the drain hose is correctly inserted
and secured to the drain system.
• Avoid overloading.
• Use high efciency (HE) detergent to prevent oversudsing.
• Make sure the water supply hose is not kinked.
• If the water supply pressure is too strong, water may leak.
Close the water tap a little.
• Make sure water is not leaking from the water tap. If it is,
repair the water tap.
Excessive suds.
• Use high efciency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads,
or lightly soiled loads.
• Don't use Non-HE detergent.
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Troubleshooting
English56
Problem Action
The spin basket or
drain/supply hose is
frozen.
• Use warm water to help loosen the water supply hoses
and drain hose, and then disconnect them. Soak them in
warm water.
• Fill the spin basket with warm water, and then wait for
about 10 minutes.
• Put a hot towel on the drain hose connector.
• Reconnect the water supply hoses and drain hose, and
then check if water is supplied properly.
Water drains out
immediately.
• Make sure the drain hose is not clogged, and is hung over
the drain hose hook. Fill the spin basket halfway with
water, and try spinning again.
• Lift the end of the drain hose to prevent water from
draining. Fill the spin basket halfway with water, and then
run the Spin cycle after releasing the drain hose.
• Make sure the drain hose is installed correctly. See the
pages 24 and 25. Adjust the position of the drain hose as
instructed.
Stains on clothes.
• Select an appropriate cycle for the laundry. Use the HEAVY
DUTY cycle for stained clothes.
• Apply a recommended amount of detergent as instructed
by the detergent manufacturer.
• Clean the magic lter (if it comes with your washer) on a
regular basis.
Has odors.
• Excessive suds collect in recesses and can cause foul odors.
• Run a SELF CLEAN cycle to sanitize periodically.
• Dry the washing machine interior after a cycle has
nished.
Thumping sound
• Heavy wash loads may cause a thumping sound, and it is
normal.
• If the thumping sound continues, the washer may be out of
balance. Stop the washer and redistribute the load in the
washer.
If a problem persists, contact a local Samsung service center.
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English 57
Information codes
The washer may display information codes to help you understand what is occurring with
your washer better.
Code Meaning
1C
The Water Level sensor is not working properly.
• Turn off the washer, unplug it, wait 30 seconds, and then plug
the washer in again. If the information code remains, contact a
Samsung customer service center.
NOTE
If the washer displays “1C”, the washer will automatically drain for
3 minutes. During this time, the POWER button is inoperative.
3C
Check the motor for operation.
• Try restarting the cycle.
• If the problem continues, call for service.
4C
Water is not supplied.
• Make sure the water taps are open.
• Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
• Make sure the washing machine is operating with sufcient water
pressure.
• Make sure that the cold water tap and the hot water tap are
properly connected.
• Clean the mesh lter as it may be clogged.
• Make sure water hoses are not kinked.
NOTE
If the washer displays “4C”, the washer will automatically drain for 3
minutes. During this time, the POWER button is inoperative.
4C2
• Make sure the cold water supply hose is rmly connected to the
cold water tap. If it is connected to the hot water tap, laundry may
be damaged when some cycles are run.
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Troubleshooting
English58
Code Meaning
5C
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending on the
connection type.
• Clean the mesh debris lter as it may be clogged.
• Make sure the drain hose is straight all the way to the drain system.
• Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact a
Samsung customer service center.
9C1
The electronic control needs to be checked (Over Voltage Error).
• Check if power is supplied properly.
• Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact a
Samsung customer service center.
9C2
Low voltage detected.
• Check if the power cord is plugged in.
• Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact a
Samsung customer service center.
AC6
Inverter Communication problem.
• Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact a
Samsung customer service center.
dC
Operating the washer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
HC
High temperature heating check.
• Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact a
Samsung customer service center.
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English 59
Code Meaning
LC
Check the drain hose.
• Make sure the end of the drain hose is positioned correctly.
• Make sure the drain hose is not clogged.
• Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact a
Samsung customer service center.
NOTE
When the washer displays “LC”, the washer drains for 3 minutes.
During this time, the POWER button is inoperative.
OC
Water overowed.
• Restart after spinning.
• Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact a
Samsung customer service center.
PC
When position of the clutch can't be detected.
• Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact a
Samsung customer service center.
PC1
After position of the clutch is detected, if the signal from the clutch
hall is incorrect.
• Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact a
Samsung customer service center.
Ub
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washing machine is on a at, stable surface.
• Redistribute the load. If only one item of clothing needs washing,
such as a bathrobe or pair of jeans, the nal spin result might be
unsatisfactory, and a “Ub” check message will appear in the display.
Ur
Display for additional rinsing.
• Appears when additional rinsing cycle senses that tub is
unbalanced.
• Press any button/key to release the display.
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Troubleshooting
English60
Code Meaning
8C
Check the MEMS sensor.
• Power the washer off. Wait 2-3 minutes, power the washer on, and
then try again.
• If the problem continues, call for service.
dn
Firmware update is in progress through SmartThings.
• To use the product, wait about 30 minutes until the rmware
update completes. (The time required to complete the rmware
update may vary depending on your Internet connection.)
• This code will remain on the display, regardless of power on and
off, until the rmware update is complete.
For any codes not listed above, call 1-800-726-7864 (1-800-SAMSUNG).
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English 61
Specications
Fabric care chart
The following symbols provide garment
care direction. The clothing care labels
include symbols for drying, bleaching,
drying and ironing, or dry cleaning when
necessary. The use of symbols ensures
consistency among garment manufacturers
of domestic and imported items. Follow
care label directions to optimize garment
life and reduce laundering problems.
Wash cycle
Normal
Permanent press/Wrinkle
resistant/Wrinkle control
Gentle/Delicates
Hand wash
Water temperature
Hot
Warm
Cold
NOTE
This represents appropriate wash water
temperatures for various items. The
temperature range for Hot is 105° - 125 °F
/ 41° - 52 °C, for Warm 85° - 105 °F / 29°
- 41 °C, and for Cold 60° - 85 °F / 16° -
29 °C. (Wash water temperature must be
a minimum of 60 °F / 16 °C for detergent
activation and effective cleaning.)
The clothes washer can not ensure
these temperatures because the actual
temperature of the water entering your
washer depends on water heater settings
and regional water supply temperatures.
For example, cold water entering the
home in the northern states during winter
may be 40 °F / 4 °C which is too cold for
effective cleaning. In this situation, you
will need to adjust the water temperature
by selecting a warm setting, adding some
hot water to the MAX FILL line, or using
your washer’s heating option, if available.
Bleach
Any bleach (when needed)
Only non-chlorine (color-safe)
bleach (when needed)
Tumble dry
Normal
Permanent press/Wrinkle
resistant/Wrinkle control
Gentle/Delicates
Special instructions
Line dry/Hang to dry
Drip dry
Dry at
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Specications
English62
Heat setting
High
Medium
Low
Any heat
No heat / Air
Iron dry or steam temperatures
High
Medium
Low
Warning symbols for laundering
Do not wash
Do not wring
Do not bleach
Do not tumble dry
No steam (added to iron)
Do not iron
Dry-clean
Dry-clean
Do not dry-clean
Line dry / Hang to dry
Drip dry
Dry at
Helping the environment
• Your washer is manufactured from
recyclable materials. If you decide to
dispose of it, please observe local waste
disposal regulations. Cut off the power
cord so that the appliance cannot be
connected to a power source. Remove
the lid so that animals and small
children cannot get trapped inside the
appliance.
• Do not exceed the detergent quantities
recommended in the detergent
manufacturers’ instructions.
• Use stain removal products and
bleaches before the wash cycle only
when necessary.
• Save water and electricity by only
washing full loads (the exact amount
depends upon the program used).
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English 63
Declaration of conformity
This appliance complies with UL2157.
Specication sheet
Type Top loading washer
Model name WA47CG3500A* WA46CG3505A*
Capacity (Cu.ft) 4.7 4.6
Water pressure (psi (kPa)) 20-116 (137-800)
Spin revolution 700 rpm
NET weight (lb (kg)) 128 (58) 129 (58.5)
Power consumption Washing 120 V 700 W
NOTE
You can ll the tub with dry, unfolded clothes, but DO NOT OVERLOAD the tub.
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English64
LIMITED WARRANTY (U.S.A.)
SAMSUNG WASHER
LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF
PURCHASE AND/OR PROOF OF DELIVERY
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials or workmanship for the following limited warranty periods, starting on the date
of delivery to the original consumer purchaser:
Parts and labor : One (1) year
Stainless tub part (Part Only) : Three (3) years
Washing motor follow motor type
• Washing DIT (Digital Inverter Motor) motor part (Part Only):
- Twenty (20) years
• Washing AC motor part (Part Only):
- Five (5) years
This limited warranty is valid only on products purchased and used in the United States
that have been installed, operated, and maintained according to the instructions attached
to or furnished with the product. To receive warranty service, the purchaser must contact
SAMSUNG at the address or phone number provided below for problem determination and
service procedures. Warranty service can only be performed by a SAMSUNG authorized
service center. The original dated bill of sale and/or proof of delivery must be presented
upon request to SAMSUNG or SAMSUNG’s authorized service center to receive warranty
service.
SAMSUNG will provide in-home service within the contiguous United States during the
warranty period at no charge, subject to availability of SAMSUNG authorized servicers
within the customer’s geographic area. If in-home service is not available, SAMSUNG may
elect, at its option, to provide transportation of the product to and from an authorized
service center. If the product is located in an area where service by a SAMSUNG
authorized servicer is not available, you may be responsible for a trip charge or required
to bring the product to a SAMSUNG authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the service
agent.
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English 65
During the applicable warranty period, a product will be repaired, replaced, or the
purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new
or reconditioned parts in repairing a product, or replace the product with a new or
reconditioned product. SAMSUNG may also replace any part covered by this warranty
with a new or reconditioned part. Replacement parts and products are warranted for the
remaining portion of the original product’s warranty or ninety (90) days, whichever is
longer. All replaced parts and products are the property of SAMSUNG and you must return
them to SAMSUNG.
This limited warranty covers manufacturing defects in materials or workmanship
encountered in normal household, noncommercial use of this product and shall not
cover the following: damage that occurs in shipment, delivery, installation, and uses
for which this product was not intended; damage caused by unauthorized modication
or alteration of the product; product where the original factory serial numbers have
been removed, defaced, changed in any way, or cannot be readily determined; cosmetic
damage including scratches, dents, chips, and other damage to the product’s nishes;
damage caused by abuse, misuse, pest infestations, accident, re, oods, or other acts
of nature or God; damage caused by use of equipment, utilities, services, parts, supplies,
accessories, applications, installations, repairs, external wiring or connectors not supplied
or authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage,
uctuations and surges; damage caused by failure to operate and maintain the product
according to instructions; in-home instruction on how to use your product; and service
to correct installation not in accordance with electrical or plumbing codes or correction
of household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses). The
cost of repair or replacement under these excluded circumstances shall be the customer’s
responsibility.
Visits by an authorized servicer to explain product functions, maintenance or installation
are not covered by this limited warranty. Please contact SAMSUNG at the number below
for assistance with any of these issues.
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST
PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied
warranty lasts, so the above limitations or exclusions may not apply to you. This warranty
gives you specic rights, and you may also have other rights, which vary from state to
state.
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LIMITED WARRANTY (U.S.A.)
English66
LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT,
OR REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS
LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME AWAY FROM WORK,
HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR
PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL
THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of
incidental or consequential damages, so the above limitations or exclusions may not apply
to you. This warranty gives you specic rights, and you may also have other rights, which
vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product. No
warranty or guarantee given by any other person, rm, or corporation with respect to this
product shall be binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgeeld Park, NJ 07660
1-800-SAMSUNG (726-7864)
www.samsung.com/us/support
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English 67
Warranty (CANADA)
SAMSUNG WASHER
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
CANADA, INC. (SAMSUNG) and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials and workmanship for a limited warranty period of:
Parts and labor : One (1) year
Washing motor follow motor type
• Washing DIT (Digital Inverter Motor) motor part (Part Only):
- Twenty (20) years
• Washing AC motor (Part Only):
- Five (5) years
This limited warranty begins on the original date of purchase, and is valid only on
products purchased and used in the Canada. To receive warranty service, the purchaser
must contact SAMSUNG for problem determination and service procedures. Warranty
service can only be performed by a SAMSUNG authorized service center. The original
dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or
SAMSUNG’s authorized service center. SAMSUNG will provide in-home service during the
warranty period at no charge, subject to availability within the Canada. In-home service is
not available in all areas.
To receive in-home service, product must be unobstructed and accessible to the service
agent. If service is not available, SAMSUNG may elect to provide transportation of the
product to and from an authorized service center.
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Warranty (CANADA)
English68
SAMSUNG will repair, replace, or refund this product at our option and at no charge as
stipulated herein, with new or reconditioned parts or products if found to be defective
during the limited warranty period specied above. All replaced parts and products
become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts
and products assume the remaining original warranty, or ninety (90) days, whichever is
longer.This limited warranty covers manufacturing defects in materials and workmanship
encountered in normal, noncommercial use of this product and shall not apply to the
following: damage that occurs in shipment; delivery and installation; applications and
uses for which this product was not intended; altered product or serial numbers; cosmetic
damage or exterior nish; accidents, abuse, neglect, re, water, lightning, or other acts
of nature or God; use of products, equipment, systems, utilities, services, parts, supplies,
accessories, applications, installations, repairs, external wiring or connectors not supplied
or authorized by SAMSUNG that damage this product or result in service problems;
incorrect electrical line voltage, uctuations and surges; customer adjustments and
failure to follow operating instructions, maintenance and environmental instructions that
are covered and prescribed in the instruction book; product removal and reinstallation;
problems caused by pest infestations. This limited warranty does not cover problems
resulting from incorrect electric current, voltage or supply, light bulbs, house fuses, house
wiring, cost of a service call for instructions, or xing installation errors. SAMSUNG does
not warranty uninterrupted or error-free operation of the product.
EXCEPT AS SET FORTH HEREIN, THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER
EXPRESS OR IMPLIED, AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT
NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR
FITNESS FOR A PARTICULAR PURPOSE.
NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM, OR CORPORATION WITH
RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE
LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER
BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED
BY THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL
THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN
THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED
DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND
LIABILITY FOR LOSS, DAMAGE, OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY
AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE, OR INABILITY
TO USE THIS PRODUCT. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER
THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES
YOUR EXCLUSIVE REMEDY.
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English 69
Some provinces do not allow limitations on how long an implied warranty lasts, or the
exclusion or limitation of incidental or consequential damages, so the above limitations or
exclusions may not apply to you.
This warranty gives you specic rights, and you may also have other rights, which vary
from province to province.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics Canada Inc.
2050 Derry Road West
Mississauga, Ontario L5N 0B9 Canada
1-800-SAMSUNG (726-7864)
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
Visits by a Service Engineer to explain functions, maintenance or installation is not
covered by warranty.
Please contact your Samsung call agent for help with any of these issues.
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Memo
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Memo
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Scan this with your smartphone
QUESTIONS OR COMMENTS?
COUNTRY CALL OR VISIT US ONLINE AT
U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/us/support
CANADA 1-800-Samsung (726-7864)
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
DC68-00000A-00
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