Vivotek IE9111-O RJ45 AI-Box User Manual

IE9111-O

Key Features

AI Box

User Manual

• Qualcomm QCS605 SoC with built-in

AI Engine

• Video processing and machine learning

• Supports VCA solutions through

video analytics apps from the Azena

Application Store

• Enables any type of network camera to

act as a IoT Device

Driven by:

Powered by:

2 | AI Box User Manual

Table of Contents

Revision History �� 4

Read Before Use �� 4

Symbols and Statements in this Document ��4

Package Contents ��5

Physical Description ��6

Hardware Installation �� 9

Purchase apps from the Azena Application Store �� 10

Conguration �� 12

Remote Management �� 17

Device Info �� 18

Privacy Mask �� 18

Virtual Camera �� 19

Fisheye dewarping �� 19

Stream Conguration �� 20

Device Health �� 21

User Management �� 21

Network �� 22

Date & Time �� 22

Firmware �� 23

Certicate management �� 23

Applications - Overview �� 24

Data Magnet and VAST2 �� 24

I/O Switchboard �� 29

IoT gateway �� 30

This page is used for connecting to a specic MQTT broker through a TCP connection. �� 30

Messaging access control �� 31

Applications - Cloud Connection �� 32

Applications - Legal �� 37

Technology License Notice �� 38

AI Box User Manual | 3

Overview

• Powered by Qualcomm QCS605 SoC with a built-in AI Engine

• Powerful Computing for Video Processing and Machine Learning

• Designed with OSSA Technology Stack, running on Azena Android OS

• Supports a variety of VCA solutions through Azena APPs

• Enables Any Type of Network Camera to act as AIoT Device

• RJ-45 or M12 Connectors for PoE Connection

• Digital input*2, Digital Output *2

• EN50155 Compliance for Professional Mobile Surveillance

4 | AI Box User Manual

Read Before Use

The use of surveillance devices may be prohibited by law in your country� The Network

Camera is not only a high-performance web-ready camera but can also be part of a exible

surveillance system� It is the user’s responsibility to ensure that the operation of such devices is

legal before installing this unit for its intended use�

It is important to rst verify that all contents received are complete according to the Package

Contents listed below� Take note of the warnings in the Quick Installation Guide before the

Network Camera is installed; then carefully read and follow the instructions in the Installation

chapter to avoid damage due to faulty assembly and installation� This also ensures the product

is used properly as intended�

The Network Camera is a network device and its use should be straightforward for those

who have basic networking knowledge� It is designed for various applications including video

sharing, general security/surveillance, etc. The Conguration chapter suggests ways to best

utilize the Network Camera and ensure proper operations� For creative and professional

developers, the URL Commands of the Network Camera section serves as a helpful reference

to customizing existing homepages or integrating with the current web server�

Symbols and Statements in this Document

i

INFORMATION: provides important messages or advices that might help prevent

inconvenient or problem situations�

NOTE: Notices provide guidance or advices that are related to the functional integrity

of the machine�

Tips: Tips are useful information that helps enhance or facilitae an installation,

function, or process�

WARNING: or IMPORTANT:: These statements indicate situations that can be

dangerous or hazardous to the machine or you�

Electrical Hazard: This statement appears when high voltage electrical hazards

might occur to an operator�

Revision History

■

Rev� 1�0: Initial release�

■

Rev. 1.1: Updated the initial portal login and other rmware features.

NOTE:

1� The camera is only to be connected to PoE networks without routing to outside plants�

2� For PoE connection, use only UL listed I�T�E� with PoE output�

AI Box User Manual | 5

Package Contents

■

IE9111-O

■

Screw pack�

■

Wall- / Panel-mount bracket�

■

Quick Installation Guide�

Any Type of Camera

Add New Features to

Existing Installation

Azena Apps

Events & Metadata

Video Streaming for Recording

VAST2 (VMS)

Application

6 | AI Box User Manual

Outer View

Physical Description

GbE LAN

DI/DO

terminal

Reset

PWR/Status

LEDs

Bracket Dimensions

AI Box User Manual | 7

DI/DO Terminal Block Pinouts

DO1+

DO1-

DO2+

DO2-

DI1+

DI1-

DI2+

DI2-

PWR

Status

LED Behavior

PWR Red ON Power is on

PWR Red ON + Status Green blinking System ready

PWR Red + Status Green blinking Reset taking place / restoring default

Consumption & Power Input

PoE: 802.3af class3

RX+

RX- TX+

TX-

M12 D-CODE 4 pin F

Below is the pinouts for the model that comes with a M12 connector:

8 | AI Box User Manual

Hardware Reset

The reset button is used to reset the system or restore the factory default settings�

Sometimes resetting the system can return the camera to normal operation� If the

system problems remain after reset, restore the factory settings and install again�

Use a atten paper clip to press the button.

Reset: Press the recessed reset button� Wait for the Network Camera to reboot�

Restore: Press and hold the reset button until the status LED rapidly blinks� Note that all

settings will be restored to factory default� Upon successful restore, the status LED will

blink green and red during normal operation�

Prerequisites

Hardware:

• Azena Enabled camera�

• A host computer (Windows/Linux/Mac/Ubuntu) with Google Chrome browser�

• Local network (e�g� router and cables) to connect the camera and the host computer�

• POE – Power Over Ethernet (via router, hub or PoE adapter) to power the camera�

Network:

• Network with connectivity to internet (ofine camera supported: not described in this

document)�

• DHCP Network (Using DHCP the camera automatically receives the IP address once

connected to a network)�

Software:

• Ecosystem credentials used across application store and Device Management

Portal� Additionally you can also invite your colleagues to the account via the User

Management�

• Download Azena Device Management tool from the resources section and install

on the host computer� The tool can be used for device discovery and installing

applications on cameras in ofine network.

• Our devices communicate to the external URLs which needs to be allowed in the

network rewall – details can be found in the resources section to the left.

AI Box User Manual | 9

Hardware Installation

1�The optional bracket allows you to install the AI box to a wall or panel� Secure the

bracket to the box using the included sunk head screws�

2�Secure the assembly to wall/panel using the included tapping screws and anchors�

10 | AI Box User Manual

Purchase apps from the Azena Application Store

Sign up/log in to the Azena platform

• Visit the Application Store and click “register”�

• Choose in which role you want to use the Application Store, system integrator,

application developer or both� Depending on which role you choose, the store will be

set up for you�

First you’ll be asked for information about you and your company as well as contact

details� The email you give will be your login name� When everything is completed,

we’ll send you an email to conrm your identity.

Finally, we check your registration and provide you with your personal link to the shop

by e-mail for you to start creating your user prole. In the “Team” section of your

prole, you can also invite other users from your team and manage their user rights

and permissions�

Browse the Application Store and nd apps

To access the Azena Application Store, click on “Application Store” in the navigation

bar at the top of the Azena website or visit store�azena�com/shop� There you will get an

overview of the available apps, search function and detailed information�

• Search for apps by name, developer and use cases

• Get an idea of each app’s functionality, use cases and developer details

• See how other users rate the apps and browse their comments

AI Box User Manual | 11

Purchase the desired apps

Buying apps for your AI Box is as easy as searching and clicking� The Azena

Application Store works in the same familiar way as other online shops�

Add an app to the shopping cart with just one click

• Simply select the number of licences you need for your cameras in the app page’s

“Pricing” section and click “Add to card”�

• If a trial version is available, you can install the app for free and test it for 30 days�

Each trial licence expires automatically after this period�

Place orders and checkout securely

• After adding an app to your shopping cart, you’re taken directly to the order

summary� You also get there by clicking the shopping cart symbol at the top of the

page�

• When you’re ready to buy, just click “Place order”� The new app is immediately

added to your apps� You get there by clicking “Applications” in the navigation at the

top of the page. With every purchase you’ll receive a conrmation email.

Note: You’ll nd an overview of all your orders in the “Order history” section, in the

prole menu in the upper right corner of the Application Store.

Scan here for the full

Azena Application Store guide:

12 | AI Box User Manual

Conguration

1� Download the Device Management Tool� The tool can be requested here:

https://devices�azena�com/tooldownload

Make sure DHCP service is available in your local network�

Resources:

1 User Management Guide: https://hubs�ly/H0xV2j40

2 Download Azena Device Management Tool: https://hubs�li/H0xYjtL0

3 Network Firewall Details: https://hubs�li/H0xYhkr0

2� Use the Device Management Tool to locate your device�

AI Box User Manual | 13

3� You can click Cloud Login to download Azena apps or visit:

https://store�azena�com/shop/

4� Enter URL: https://<ip_address>:8443/

Enter admin/admin as the default credential�

Since the connection is using a self-signed certicate, your connection will not be

considered as a secure connection� Click Advanced to proceed�

14 | AI Box User Manual

Click Proceed to xxx�xxx�xxx�xxx (Unsafe) to open the web console�

Note the IP addresses below are for reference only�

Enter admin/admin as the default credential�

AI Box User Manual | 15

You will be requested to create a new password for security concern� Enter a

combination of alphabetic, numeric, and special characters that is strong enough for

protection�

The new password must comprise of at least 10 characters, containing uppercase,

lowercase, digits or special characters�

You can also use 3rd party tools like Onvif Device Manager to discover the Azena

enabled cameras�

NOTE:

If installing or testing Insight devices on a network with different VMS, there will

be a chance that a software like Nx Witness will scan and try to add the devices

automatically� If this happens, the user will be timed out from our devices due to login

failures� It is highly recommended that users change their login name from "admin" to

something else, or add a second login account�

16 | AI Box User Manual

IE9111-O

LAN

3rd-party camera

5� From the Remote device management page, you can enter the address, and

credentials for connecting to the 3rd-party IP camera�

Enter 8554 as the RTSP port�

Enter /live�sdp as the stream name� /live1s1�sdp can also be used�

For some older models, the RTSP port can be 554�

AI Box User Manual | 17

Remote Management

This page is used mainly to connect a 3rd-party network camera�

These settings are dependent on camera make and model.

18 | AI Box User Manual

Device Info

Important information about this device is displayed on this page: including Device ID,

OS version, AOSP API, SDK addon, rmware version, etc.

The Device ID is a unique ID for each camera and will be displayed in the Device

Management Portal�

Here, you can also reboot the device or perform a Factory reset�

Privacy Mask

Click and drag on the screen to block out sensitive areas in your eld of view. The size

the orientation will display on screen� Use the Intensity slide bar to determine how

much image within the privacy mask is blurred� Currently 1 privacy mask is supported�

AI Box User Manual | 19

Fisheye dewarping

On this page, there are four pre-congured Region of Interest for the dewarped views

for a sheye camera.

Streams are dened as Full High Denition and Ultra High Denition streams.

Virtual Camera

Allows the creation of additional sub-stream(s) which can cover a certain zone of

interest in the camera's eld of view. The sub-streams are used for video analytics on

apps�

20 | AI Box User Manual

Stream Conguration

On this page, there are four pre-congured video streams which can be additionally

modied with regards to encoding, size, bitrate and I-frame interval.

Streams are dened as Full High Denition and Ultra High Denition streams.

AI Box User Manual | 21

Device Health

This page displays various device health information: CPU/Memory/Storage usage,

Connectivity, Temperature and App status� You can also export a system log for

troubleshooting�

User Management

On this page, you can add/remove users and set user's rights and permissions� Select

the management rights from the checkboxes�

22 | AI Box User Manual

Network

By default, the AI box has the network setup to receive the IP address via DHCP� On

this page you can change different network parameters, disable the DHCP and set a

specic IP.

Date & Time

This page allows the user to congure the current date/time on the device, synchronize

with computer time and also to enable network time synchronization via an NTP server�

The network time setting is necessary when you "claim" the camera for downloading

apps�

AI Box User Manual | 23

Firmware

On this page you can perform a Firmware (OS version) OTA upgrade�

Certicate management

Use this page to upload a certicate for secure connection.

24 | AI Box User Manual

Applications - Overview

On this page, users can see all the installed applications, their status, version and they

can also start/stop or uninstall an application using the vertical 3-dot menu:

Data Magnet and VAST2

To enable the display of video analytics from apps on the VAST2, click on the App

interface and congurations� Please note that NOT ALL Azena apps can be integrated

through the Data Magnet interface�

AI Box User Manual | 25

Enter the following to enable the connection through Data Magnet:

1

� Your VAST2 server IP�

2

� Data Magnet port: usually 3443�

3� Data Source Name: Note that this name must be identical to that on the VAST2

Data Magnet setting page

�

4

� VAST2 user name and password�

5

� Select the app installed on your device� Click the Update button�

a.

26 | AI Box User Manual

6� On VAST2 > Settings > Device > Data Magnet, click Add data source�

AI Box User Manual | 27

7� Select Third party data source�

8� Enter the Data Source Name, port (usually 3443), select the associated camera, and

click Add�

Note that the camera should be the one that the IE9111-O is connected to� The

camera should be manually added to VAST2�

28 | AI Box User Manual

9. You can then right-click on a VAST2 view cell to display the Data magnet data. The

analytics detection results can display along with the live video.

AI Box User Manual | 29

I/O Switchboard

From this page, you can detect the connected statuses of external relay devices. where it

can be easily retrieved. Check the statuses and see if the connected devices are working

properly.

You can then congure the action to activate those devices.

30 | AI Box User Manual

IoT gateway

This page is used for connecting to a specic MQTT broker through a TCP connection.

MQTT allows for messaging between a deevvice to cloud and cloud to device� The

connection can also be with an external MQTT client�

Type a Connection Name, choose MQTT as the gateway protocol, choose a schema (TCP

or SSL), input the server URL and a port number�

If you set the schema to SSL, then you must upload the CA certi cate of the MQTT

broker to the camera Ashttps://docs�azena�com/developer/core_topics/os_components/

iot_gateway/mqttsoon as you select ‘ssl’ an extra option will appear in the window

with which the camera� As soon as you select ‘ssl’, an extra option will appear in the

window with which you can do this�

Next, set a user name and password if your MQTT broker requires one, otherwise leave

it blank�

AI Box User Manual | 31

Messaging access control

From this page, you can create messaging rules for applications that do not have

applicable rules�

32 | AI Box User Manual

Applications - Cloud Connection

You can connect your device to the Azena cloud where you can install and manage the

applications, buy additional licenses and monitor your camera's health� Also, if crash

reporting is enabled, all the information about application crashes is sent to the cloud

where it can be easily retrieved�

AI Box User Manual | 33

In order to be able to install applications through the Device Management Portal, the

camera has to be connected to the Azena cloud� That process is called claiming�

The prerequisites for connecting the camera to the cloud are:

• You have an account on the Azena Device Management Portal�

• Cameras have a non-restricted access to the Internet�

• Your camera has a valid certicate. Please verify this by accessing the camera using

a web browser and go to the Device info page� Then check if a Device ID is present:

• Your device has a proper date/time set. This can be veried and set on the Date &

time page on the camera’s front end�

Proceed with the following for connecting the camera to the Device Management Portal:

1� Go to the Date & time option on camera’s web console and enable “Use network-provided

time”. If necessary, please congure your own NTP server

2� Go to Cloud connection option and enable “cloud based device management”� A pop-up will

appear with a message� Click Continue�

3� Click on “CLAIM DEVICE�”

Clicking the CLAIM button will redirect you to the Device Management Portal page where you

can enter some additional information regarding this camera:

34 | AI Box User Manual

Click Continue�

On the Device Management Portal page, you can enter some additional information

regarding the device:

• Camera name

• Client

• Location name

• Street address (optional)

Click the SAVE button in order to save the changes

and your camera will appear in the list of cameras

on the Device Management Portal�

AI Box User Manual | 35

On the Device Management Portal page, you can see all connected devices/cameras�

Click to select your device� On the right pane, click INSTALL APP�

36 | AI Box User Manual

Scroll to select an app� Select and click INSTALL�

You can nd apps by either typing into the search bar or navigating on the left side

panel. There you will nd tailored solutions divided by use cases, such as retail store

management, crowd management and COVID-19�

AI Box User Manual | 37

This page provides legal information for the OS�

Applications - Legal

38 | AI Box User Manual

Technology License Notice

AMR-NB Standard

THIS PRODUCT IS LICENSED UNDER THE AMR-NB STANDARD PATENT LICENSE AGREEMENT� WITH

RESPECT TO THE USE OF THIS PRODUCT, THE FOLLOWING LICENSORS’ PATENTS MAY APPLY:

TELEFONAKIEBOLAGET ERICSSON AB: US PAT� 6192335; 6275798; 6029125; 6424938; 6058359� NOKIA

CORPORATION: US PAT� 5946651; 6199035� VOICEAGE CORPORATION: AT PAT� 0516621; BE PAT� 0516621;

CA PAT� 2010830; CH PAT� 0516621; DE PAT� 0516621; DK PAT� 0516621; ES PAT� 0516621; FR PAT� 0516621;

GB PAT� 0516621; GR PAT� 0516621; IT PAT� 0516621; LI PAT� 0516621; LU PAT� 0516621; NL PAT� 0516621;

SE PAT 0516621; US PAT 5444816; AT PAT� 819303/AT E 198805T1; AU PAT� 697256; BE PAT� 819303; BR

PAT� 9604838-7; CA PAT� 2216315; CH PAT� 819303; CN PAT� ZL96193827�7; DE PAT� 819303/DE69611607T2;

DK PAT� 819303; ES PAT� 819303; EP PAT� 819303; FR PAT� 819303; GB PAT� 819303; IT PAT� 819303; JP PAT�

APP� 8-529817; NL PAT� 819303; SE PAT� 819303; US PAT� 5664053� THE LIST MAY BE UPDATED FROM TIME

TO TIME BY LICENSORS AND A CURRENT VERSION OF WHICH IS AVAILABLE ON LICENSOR’S WEBSITE AT

HTTP://WWW�VOICEAGE�COM�

Notices from HEVC Advance:

THIS PRODUCT IS SOLD WITH A LIMITED LICENSE AND IS AUTHORIZED TO BE USED ONLY

IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING

QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC CONTENT THAT

IS NOT OFFERED FOR SALE; AND (3) HEVC CONTENT THAT IS CREATED BY THE OWNER OF

THE PRODUCT. THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ENCODED

CONTENT CREATED BY A THIRD PARTY, WHICH THE USER HAS ORDERED OR PURCHASED

FROM A THIRD PARTY, UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE

PRODUCT WITH SUCH CONTENT BY A LICENSED SELLER OF THE CONTENT. YOUR USE OF

THIS PRODUCT IN CONNECTION WITH HEVC ENCODED CONTENT IS DEEMED ACCEPTANCE OF

THE LIMITED AUTHORITY TO USE AS NOTED ABOVE.

H.264

THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE

PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER TO (i) ENCODE VIDEO IN

COMPLIANCE WITH THE AVC STANDARD ("AVC VIDEO") AND/OR (ii) DECODE AVC VIDEO

THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL

ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC

VIDEO� NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE� ADDITIONAL

INFORMATION MAY BE OBTAINED FROM MPEG LA, L�L�C� SEE HTTP://WWW�MPEGLA�COM

AI Box User Manual | 39

Electromagnetic Compatibility (EMC)

FCC Statement

This device compiles with FCC Rules Part 15� Operation is subject to the following two conditions�

■

This device may not cause harmful interference, and

■

This device must accept any interference received, including interference that may cause

undesired operation�

This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules� These limits are designed to provide reasonable protection

against harmful interference in a residential installation� This equipment generates, uses and can

radiate radio frequency energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications� However, there is no guarantee that

interference will not occur in a partial installation� If this equipment does cause harmful interference

to radio or television reception, which can be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by one or more of the following measures:

■

Reorient or relocate the receiving antenna�

■

Increase the separation between the equipment and receiver�

■

Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected�

■

Consult the dealer or an experienced radio/TV technician for help�

Shielded interface cables must be used in order to comply with emission limits�

CE Mark Warning

This is a Class B product� In a domestic environment, this product may cause radio interference, in

which case the user may be required to take adequate measures�

VCCI Warning

この装置は、情報処理装置等電波障害自主規制協議会（ＶＣＣＩ）の基準にづくクラスＢ情報技術装置です。こ

の装置は、家庭環境で使用することを目的としていますが、この装置がラジオやテレビジョン受信機に近接して使用される

と、受信障害を引き起こすことがあります。

取扱説明書に従って正しい取り扱いをして下さい

Liability

VIVOTEK Inc� cannot be held responsible for any technical or typographical errors and reserves the

right to make changes to the product and manuals without prior notice� VIVOTEK Inc� makes no

warranty of any kind with regard to the material contained within this document, including, but not

limited to, the implied warranties of merchantability and fitness for any particular purpose�

Vivotek IE9111-O RJ45 AI-Box

Product's Documents

User Manual

Specifications

Vivotek IE9111-O RJ45 Questions and Answers