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24
Troubleshooting
The Problem Possible Solutions
Schedule
Recording cannot
be used.
·
Check if there is a USB device connected to the
TV.
·
Recording will automatically stop if the signal
becomes too weak.
·
Check the free space on the USB device. The
function will not work if there isn’t enough
storage space on the USB device.
Recording/Timeshift Function Isn’t Working
When Timeshift or Schedule recording aren’t working, these steps may
help resolve the problem.
NOTE
·
The Recording/Timeshift functions are only applicable in certain
models.
The Problem Possible Solutions
Some files can't
be played.
·
This problem may occur with high-bitrate files.
Most files can be played back, but you might
experience problems with high-bitrate files.
My File Won’t Play
When files aren’t playing, this may help resolve the problem.
The Problem Possible Solutions
The TV is hot.
·
Watching TV for an extended period of time
causes the panel to generate heat. The heat
from the panel is dissipated through internal
vents running along the top of the TV. However,
after extended use, you may feel hot when
touch it. This heat, however, is not a defect and
does not affect the TV’s functionality.
The TV smells of
plastic.
·
This smell is normal and will dissipate over
time.
The plastic cabinet
makes a “clicking”
type of sound.
·
The ‘click’ sound can be caused when the
temperature of the television changes. This
change causes the television cabinet to expand
or contract, which makes the sound. This is
normal and the TV is OK.
Remote control
does not work.
·
Confirm that TV still has power and is
operational.
·
Change the batteries in the remote control.
·
Check if the batteries are correctly installed.
Other Issues
Use these procedures to resolve other issues that may occur.
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