Use & care manual
AND
SL-411
Please read the following instruc�ons carefully before pu�ng your massage
device into use to ensure trouble-free opera�on and op�mum efficiency.
Please retain these opera�ng instruc�ons for further use!
• The massage device conforms to recognized technical principles and the
latest safety regula�ons.
• Avoid using the device in the wet/damp loca�ons, do not use pins, never
remove cover.
• This items is NOT A TOY. Close supervision is necessary when this appliance
is used by, or near children or disabled persons.
• This appliance should never be le� una�ended when plugged in.
• Any possible repairs may only be carried out by authorized expert staff.
Improper use and unauthorized repairs are not permi�ed for safety reasons
and lead to loss of warranty.
• Never touch the power plug with wet hands.
• Please avoid contact of the device with water, high temperatures and direct
sunlight.
• Do not use any damaged cables, plugs or loose sockets.
• In case of malfunc�on, disconnect immediately from the mains.
• Do not use if you have skin disorders, open wounds, or swollen or inflamed
areas.
• Misuse or incorrect use excludes any liability for damage.
• Do not use this device while driving.
• Do not use while you sleep.
• In order to avoid excessively s�mula�ng the muscles and nerves, the
recommended massage �me should not exceed 15 minutes at a �me.
• Each massage – even a hand massage – must be refrained from during
pregnancy or if one or more of the following complaints are present in the
massage area: recent injuries, thrombo�c diseases, all kinds of inflamma�on
and swellings, and cancer. It is recommended to consult a doctor before
having a massage for the treatment of ailments and illnesses.
• If you are dependent on electrical aids e.g. pacemakers, please be sure to
consult your doctor for medical advice before taking a massage.
• The packaging material supplied should not be used as a toy.
Failure to observe the above instruc�ons may cons�tute misuse of the
product and can cause serious injury or burns.
• Do not use this product for medical treatment.
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Safety Instruc�ons
Have queson ?
Tel: 734-709-6982
Monday-Friday 9:00AM-4:30PM
Email: [email protected]
3
Instruc�on
CONTENTS
• Hand Massager
• USB cable
TECHNICAL DATA
Measurements:
Weight:
Ba�ery Voltage:
Nominal Power:
Ba�ery Full Charging:
Ba�ery Max. Run�me:
Default Automa�c Run�me:
11X7X4.75 inches
2.08 lbs
3.7VDC 2200mAh
Max. 8 Wa�
≤ 3 hours
≥ 1.5hours
15 minutes
Thank you for purchasing Snailax Hand Massager.
With normal care and proper opera�on, it can provide years of reliable
service.
FEATURES
- Intelligent squeeze, soothing heat and vibra�on func�on.
- Personalize your massage with 3 different intensity levels.
- Perfect for people with excessive hand movement as computer
clerks, pianist, ar�sts.
- Built-in rechargeable ba�ery.
- Light weight and easy to carry for on-demand hand massage.
Opera�on and controller instruc�ons
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The corresponding func�on indicator will flash when the ba�ery is low, It’s
�me to charge.
Compression Bu�on:
Press to choose mode from M1 to M3.
Indicator:
Mode 1- Green Light
Mode 2- Yellow light
Mode 3 - Red light
Heat Bu�on:
Press to ac�vate heat
func�on. You may cycle
through Low,Medium,
High or Off se�ngs.
Indicator:
Low - Green light
Medium - Yellow light
High - Red light
Intensity Bu�on:
Press to set the
massage intensity at
Low, Medium,High Level.
Indicator:
Low - Green Light
Medium - Yellow light
High - Red light
Vibra�on Bu�on:
Press to turn on
vibra�on func�on,
You may cycle through
Mode1,Mode 2
and Mode 3
Indicator:
Mode 1- Green Light
Mode 2- Yellow light
Mode 3 - Red light
Customize function settings by operating the button.
ON/OFF Bu�on:
Press and hold for 2 seconds to turn on the device un�l the bu�on indicator
turns green, the device starts to work at Mode 1 (Green Indicator ).
Then press other bu�on to choose modes with different intensity
levels (See figure below).
Press one more �me to turn off the device.
• This device will switch off automa�cally a�er 15 minutes �mer runs out.
• Do not setup or use the massager in a bathroom or similary wet / damp areas.
• Do not use this device while driving.
• To avoid straining your muscles too much, similarly, we recommend not to
exceed a con�nuous massage of 15 Minutes .
Ba�ery Charging
Please use in the manner shown below
1. Connect the USB cable to the corresponding port on the device.
2. Generally, it will take 2.5-3 hours to fully charge the ba�ery.
3. While charging, the indicator light flashes red; when full charged, the
indicator light will become green.
4. If the ba�ery is full, the device can work con�nuously for around 1.5 hours
5. You are able to use the massager while charging, but it is recommended
to charge the ba�ery first before using it.
Laptop
Power bank
Phone adapter
5
CARE AND MAINTENANCE
1. Dampen a cloth in water or a 3%–5% mild detergent solu�on.
2. Wipe the dirty areas with the wet cloth.
3. Wait for the unit to become fully dry before use.
4. Always unplug the unit before cleaning it.
5. Before cleaning, allow unit to cool.
6. Wipe the unit with a so�, dry cloth. Do not use cloths containing any
kind of chemical or alcohol and solvent liquids.
7. Never submerge any part of the unit in liquid.
8. Place massager in a safe, dry and cool place. Avoid contact with sharp
edges or pointed objects which might cut or puncture the surface.
Care and Cleaning Instruc�ons
Troubleshoo�ng
Trouble Reason/Solu�on
Can not start the
massager
Ba�ery Low/ Please charge it before using
The massager
stoped abnormally
Ba�ery runs out of power/ charge the
ba�ery or 15-minute �mer expired,restart the
product
Massager slight
noise
It is normal working noise of the internal
mechanism
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WARRANTY
If the product(s) is damaged or defec�ve within a reasonable �me, Snailax
offers the warranty as below.
Valid proof of purchase under this Warranty:
Order numbers from online purchases made through Snailax official store
(www.snailax.com) or Snailax's direct-authorized resellers, currently only at
Amazon/eBay/Walmart. For product(s) obtained from other Channels, please
contact the customer service of the Channel directly for appropriate solu�on.
Snailax warrants the product to be free from defects in workmanship and
materials, under normal use, for a period of 12 months from the original invoice
date, except as noted below. Snailax products can be repaired or replaced
within warranty period or returned for refund within 90 days if the products
break down in the period of proper use.
The warranty extends only to consumers, NOT to any retailers or resellers. This
warranty is effec�ve only if the product is purchased and operated in the
country in which the product is purchased. Warranty claims for product defects,
unless extended warranty is registered, expire 12 months from the purchase
day. Warranty claims CANNOT be processed for items that have exceeded the
warranty period. The warranty does NOT cover the replaced, refurbished
product. The warranty does have other limita�ons as below “Warranty
Limita�ons”. To obtain warranty service on Snailax products, follow “Warranty
Claim Procedures” below.
Warranty Claim Procedures:
1. Any product the customer believes is defec�ve and seeks for warranty, the
customer must provide to Customer Support:
a) Valid proof of purchase (see below the defini�on of valid proof of purchase);
b) Pictures and/or descrip�on are required to claim defec�ve merchandise;
c) Model number and Series Number label a�ached to each product
2. If the warranty claim is jus�fied by Snailax Customer Support, customer(s) will
obtain from Snailax a Warranty/Return Authoriza�on Number (RMA Number)
3.Snailax reserves the right to specify that items be returned to the designated
warehouse for inspec�on or be inspected by our representa�ve in the field or
be retained by customer.
4. Any claim for defec�ve merchandise returns must be packed in original packaging
5. The item(s) will be repaired or replaced or a refund credit will be issued once
the item(s) are delivered. When returning items with RMA# and a prepaid
shipping label provided by Snailax, Snailax takes responsibility for any damage
or loss incurred in transit.
Period
Within 30 Days
31- 90 Days
91 Days - 1 Year
1 Year - 3 Years
Return for refund
Yes
Yes a�er being jus�fied
No
No
Return for replacement
Yes if undamaged
Yes a�er being jus�fied
Yes a�er being jus�fied
Who paid shipping?
Snailax
Snailax
Buyer
Only to buyers who have
received extended warranty
Buyer
Warranty
WARRANTY
Extend Warranty for Free
1) Enter the following URL or scan the QR code below to find Snailax
facebook page and like it, enter“Warranty” to messenger to extend your
warranty from 1 year to 3 years.
h�ps://www.facebook.com/snailax
OR 2) Send message“Warranty” and email us [email protected] to
extend your warranty from 1 year to 3 years.
Warranty Limita�ons(this warranty does not include):
Normal wear and tear; Any condi�on resul�ng from other than ordinary residen�al
wear or any use for which the product was not intended, such as use in rental or
contract trade or commercial use; Any condi�on resul�ng from incorrect or
inadequate maintenance or care; Damage resul�ng from misuse, abuse, negligence,
accidents or shipping damage, exposed to environmental condi�ons temperatures,
water, improper opera�on,improper installa�on, improper use of electrical supply;
transporta�on damage; the�,vandalism or;Damage resul�ng from the a�achment
or modifica�on of any unauthorized accessories;Fail to show the valid proof of
purchase; Lost or stolen products;Items that have expired their warranty period;
No quality-related issues (a�er 30 days of purchase); Free product/ Gi� offer by
Snailax; unauthorized repairs or modifica�on; Replaced or refurbished product.
Dissa�sfac�on due to buyer’s remorse (a�er 30 days of purchase).
Refund Procedures:
(Refer to h�ps://www.snailax.com/pages/refund-policy for detail instruc�ons)
Warranty Disclaimer
THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY.
SNAILAX SHALL HAVE NO LIABILITY FOR, AND EXPRESSLY DISCLAIMS ANY WARRANTY
OR AFFIRMATION OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN
THIS WARRANTY STATEMENT, INCLUDING, WITHOUT LIMITATION
(1) THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE;
(2) ANY WARRANTY OR AFFIRMATION OF FACT RELATED TO MISUSE, IMPROPER
SELECTION, RECOMMENDATION, OR MISAPPLICATION OF ANY PRODUCT; AND
(3) ANY WARRANTY OR AFFIRMATION OF FACT THAT THE CATALOGS,
LITERATURE AND WEBSITES IT PROVIDES ACCURATELY ILLUSTRATE AND
DESCRIBE PRODUCTS.
Snailax reserves all the right for final interpreta�on of these Terms of Warranty
and Return Policy above and the aright to change, modify, add or remove
por�ons of these terms at any �me without prior no�fica�on.
8
9
2750 Carpenter Road, Suite 1 B, Ann Arbor, 48108
Tel: 734-709-6982 (
Monday-Friday 9:00AM-4:30PM)
Email: [email protected]
Web: www.snailax.com
FCC STATEMENT
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protec�on against harmful interference
in a residen�al installa�on. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instruc�ons, may cause harmful interference to radio communica�ons.
However, there is no guarantee that interference will not occur in a par�cular
installa�on. If this equipment does cause harmful interference to radio or
television recep�on, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separa�on between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio / TV technician for help.
This device complies with Part 15 of the FCC Rules. Opera�on is subject to
the following two condi�ons:
(1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause
undesired opera�on. WARNING: Changes or modifica�ons to this unit is not
expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.
*Please provide your order number before contac�ng customer support
SNAILAX CORPORATION
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