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My Computer Won't Connect
When the TV has difficulties connecting to a PC, these steps may help resolve the problem.
The problem Try this!
The "Mode Not Supported"
message appears.
Set your PC’s output resolution so it matches a resolution supported by the TV.
The video is OK but there is
no audio.
If you are using an HDMI connection, check the audio output setting on your PC.
If you are using an HDMI-to-DVI cable, a separate audio cable is required.
Note that the HDMI-to-DVI connection is only supported by the HDMI (DVI) port and this
port does not transmit audio.
To listen to the computer sound, connect external speakers to the audio output connection
of the computer.
The TV Won't Connect to the Internet
When the TV has difficulties connecting to the Internet, these steps may help resolve the problem.
The problem Try this!
The TV cannot connect to
your network or apps (for
Internet compatible models
only).
Make sure the TV has a network connection.
● Settings General Network Network Status
Contact your Internet service provider.
The wireless network
connection failed.
Confirm your wireless modem/router is on and connected to the Internet.
The wireless network signal
is too weak.
Position your wireless router, modem router, or access point in a central location.
Avoid putting it in a corner.
Use a wireless repeater to get an instant boost in your wireless signal strength.
Place the repeater halfway between your wireless router and your TV.
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