About this document
This manual is intended for administrators and users of the AXIS M5013
PTZ Dom e Network Camera, an d is applicab le to firmware 5.25 and
later. It includes instruction s for using and managing the product on
your network. Previous ex perience of networking will be of use when
using this product. Some knowledge of UNIX or Linux-based systems
may also be beneficial, for developing shell scripts and applications.
Later version of this document will be posted to the Axis website,
as required. See also the prod uct’s online h elp, a vailable via the
web-based interface.
Liability
Every care has been taken in the preparation of this manual. Please
inform your local Axis office of any inaccuracies or omissions. Axis
Communications AB cannot be held responsible for any technical or
typographical errors and reserves the right to make changes to the
product and manuals w ithout prior notice. Axis Comm unications AB
makes no warranty of any kind with regard to the material contained
within this document, including, but not limited to, the implie d
warranties of merchantability and fitness for a particular purpose. Axis
Communications AB shall not be liable n or responsible for incidental or
consequential damages in connection with the furnishing, performance
or use of this material.
Intellectual Property R ights
Axis AB has intellectual property rights relating t o technology embodied
in the product described in this document. In particular, and without
limitation, these intellectual property rights may include one or more
of the patents list e d at http://www.axis.com/patent.htm and one or
more additional patents or pending pate nt applications in the US a nd
other countries.
This product contains licensed third-party software. See the menu item
“About” in the product’s user interface for more information.
This product contains source code copyright Apple Computer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
http://www.opensource.ap ple.com/apsl). The source code is available
from http://develo per.apple.co m/darwin/p rojects/bonjour/
Equipment Modifications
This equipment mus t be insta lled and used in strict accordance with the
instructions given in the user documentation. This equipment contains
no user-serviceable components. Unauthorized equipment changes or
modifications will invalidate all applicable regulatory certifications
and approvals.
Trademark Acknowledgments
Apple, Boa, Bo njour, Ethernet, Internet E xplorer, Linux, Microsoft,
Mozilla, Netscape Navigator, O S/2 , Real, SMPTE, QuickTime, UNIX,
Windows, WWW are registered trademarks of the respective holders.
Java and all Java-based trademarks and logos are trademarks or
registered trademarks of Sun Microsystems, Inc. in the United
States
and other countries. Axis Communications AB is independent of
Sun Microsystem s Inc. UPnP
TM
is a certification mark of the UPnP
TM
Implementers Corporation.
Support
Should you require any technical assistance, please contact your Axis
reseller. If your questions cannot be ans
wered immediately, your
reseller will forward your queries through the appropriate channels to
ensure a rapid resp ons e. If you are connected to the Internet, you can:
• download user documentation and software u pdates
• find answers to resolved problems in the FAQ database. Search
by product, category, or phrase
• report problems to Axis support staff by lo gging in to your private
support area
• chat with Axis support staff (se lected countries only)
• visit Axis Support at www.axis.com/techsup/
AXIS M5013 PTZ Dome Network Camera
Table of contents
Hardwareoverview .......................................... 4
Connectors .................................................... 4
LEDindicators .................................................. 5
Accessingtheproduct ....................................... 6
Accessfromabrowser ........................................... 6
AccessfromtheInternet .......................................... 7
Settherootpassword ............................................ 7
TheLiveViewpage .............................................. 8
Mediastreams .............................................. 10
HowtostreamH.264 ............................................ 10
MJPEG ........................................................ 10
AXISMediaControl(AMC) ........................................ 10
Alternativemethodsofaccessingthevideostream .................... 11
Accessingaudiostreams .......................................... 12
Settinguptheproduct ....................................... 13
BasicSetup .................................................... 13
VideoandAudio ............................................ 14
VideoStream ................................................... 14
Stream Profiles ................................................. 15
CameraSettings ................................................ 15
Overlay ........................................................ 16
AudioSettings .................................................. 16
Live View Config ............................................ 17
PTZ (Pan Tilt Zoom) ......................................... 19
Presetpositions ................................................. 19
OSDIZones .................................................... 19
Advanced ...................................................... 20
ControlQueue .................................................. 20
Applications . .............................................. 21
Events .................................................... 22
EventServers ................................................... 22
EventTypes .................................................... 23
Motiondetection ............................................... 24
Audiodetection ................................................. 26
Recordings ................................................. 27
Eventrecordings ................................................ 27
Continuousrecording ............................................ 28
SystemOptions ............................................. 29
Security ....................................................... 29
Date&Time .................................................... 30
Network ....................................................... 31
Storage ....................................................... 35
Maintenance ................................................... 36
Support ....................................................... 36
Advanced ...................................................... 37
Resettofactorydefaultsettings ................................... 38
Troubleshooting ............................................ 39
Checking the firmware ........................................... 39
Upgrading the firmware .......................................... 39
Emergencyrecoveryprocedure ..................................... 39
Symptoms,possiblecausesandremedialactions ...................... 40
Technical Specifications ...................................... 43
Performanceconsiderations ....................................... 45
3
AXIS M5013 PTZ Dome Network Camera
Hardware overview
Hardware overview
MEMORY CARD
1 2 3
6
5
4
1
Control button
2
SD memory card slot (microSD)
3
Part number (P/N) & Serial number (S/N)
4
Network connector (PoE)
5
Status LED indicator
6
Microphone
Connectors
Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE). A shielded network cable (STP) must be
used to protect the prod
uct against power surges.
Control button - The control button is used for:
• Connecting to an AXIS Video Hosting System s ervice, s ee
page 31
. To connect, press and hold the button until the
Status LED flashes green.
• Connecting to AXIS Internet Dynamic DNS Service, see
page 32
. To connect, p ress the button once.
• Restoring the product to factory default settings, see
page 38
.
4
AXIS M5013 PTZ Dome Network Camera
Hardware overview
LED indica tors
Color
Indication
Unlit
Connection and normal operation
Amber
Steady during startup. Flashes during firmware upgrade.
Amber/red Flashes amber/red if network connection is unavailable or lost.
Red Flashes red for firmware upgrade failure.
Green Shows steady green for 10 seconds for normal operation after restart.
5
AXIS M5013 PTZ Dome Network Camera
Accessing the product
Accessing the product
To install the Axis product, refer to the Installa tion Guide supplied with the product.
The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows,
Safari with Macintosh and Firefox with other operating systems. See
Technical Specifications, on page 43
.
Note
• To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
• QuickTime
TM
is also supported for viewing H.264 streams and for audio.
• If your computer restricts the use of additional software components, the product can be configured to use a Java
applet for viewing Motion JPEG.
• The Axis p roduct includes (1) H.264 decoder license for viewing video streams and (1) AAC audio license. These licenses are
automatically installed with AMC. The administrator can disable the installation of the de coders, to prevent installation of
unlicensed copies.
Access from a browser
1. Start a browser (Internet Explorer, F irefox, Safari).
2. Enter the IP address or host name of the Axis product in the browser’s Location/Address field. To access the product from a
Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.
If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to
discover and assign an IP address, refer to the Installation Guide.
3. Enter your user name and password. If this is the first time the product is access ed, the root password must first be
configured; for instructions see
Set the root password, on page 7
.
4. The product’s Live View page appears in your browser.
Note
The layout of the Live View page mayhavebeencustomizedtospecificrequireme
nts. Consequently, some of the examples
and functions featured here may differ from those displayed in your own Live View page.
6
AXIS M5013 PTZ Dome Network Camera
Accessing the product
Access from the Internet
Once connected, the Axis product is accessible o n your local network (LAN). To access the product from the Internet you must
configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which
will attempt to automat ically configure the router to allow access to the product. This is enabled from Setup > System Options >
Network > TCP/IP Adva n c ed.
For more information, please s ee
NAT traversal (port mapping) for IPv4, on page 33
. See also AXIS Internet Dynamic DNS Service at
www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com\techsup
Set the root password
To gain access to the Axis product, you must set the pass word for the default administrator user root. This is done in the Configure
Root Password dialog, which appears when the pr
oduct is accessed for the first time.
To prevent network eavesdroppin
g, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS
certificate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt traffic between web browsers and servers. The
HTTPS certificate ensures encrypted exchange of information.
To set the password via a standard HTTP connection, enter it directly in the first dialog.
To set the password via an encrypted HTTPS connection, follow these steps:
1. Click Create self-signed certificate.
2. Provide the req uested information and click OK.Thecertificate is created and the password can now be set securely. All
traffict
o and from the product is encrypted from this point on.
3. Ente
rapasswordandthenre-entertoconfirm the spelling. C lick OK. The password has now been configured.
7
AXIS M5013 PTZ Dome Network Camera
Accessing the product
Note
• The default administrator user name root is permanent and cannot be deleted.
• If the password for root is lost, the product must be reset to the factory default settings. See
Reset to factory default
settings, on page 38
.
The Live View page
If the Axis product has been customized to meet specific requirements, not all the items described below will app
ear in the Live View
page. The following provides an overview of each available b utton.
Controls on the Live View page
The Stream Profile drop-down list allows yo u to select a customized or pre-programmed stream profi
le. Stream
profiles are configured under Video & Audio > Stream Profiles.See
Stream Profiles, on page 15
.
The Manual Trigger button can trigger an event directly from the Live View page. The button is configured under
Live View Config > Action Buttons.
Click Snapshot to save a snapshot of the vid
eo image . Right-click the video image to save it in JPEG form at on your
computer. This button is prima rily intended for use when the AXIS Media Control vie w er toolbar is not available.
Enable this button from Live View Config > Action Buttons.
AXIS Media Control viewer toolbar
The AXIS Me dia Control viewer toolbar is available in Internet Explorer only. See
AXIS Media Control (AMC), on page 10
for more
information. The t oolbar displays the follow ing buttons:
8
AXIS M5013 PTZ Dome Network Camera
Accessing the product
The Play button connects to the Axis product and starts playing a media stream.
The Stop button stops the video stream.
The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified
in the AMC Control Panel.
Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the computer
keyboard to cancel full screen view.
The Record button is used to record the curr ent video stream. The location where the reco rding is saved ca n be specified
in the AMC Control Panel.
AMC Audio controls
AMC audio buttons control the speakers connected to the client computer. The buttons are only visible when audio is enabled.
Speaker button — Click to turn the speakers on or off.
Use the slider to control the volume of the speakers.
PTZ Controls
The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specified users under
System Options > Security > Users.
With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or
release control of the PTZ controls. The PTZ Control Queue is set up under PTZ > Control Queue.
Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls.
User-defined buttons can also a ppear in the Control panel. See
Controls, on page 20
.
Select a PTZ preset position to steer the camera view to the saved position. See
Preset positions,
on page 19
.
Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or clic
k on a position on the bar to steer the
camera view to that position.
Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.
The PTZ controls can be disabled under PTZ > Advanced > Controls,see
Controls, on page 20
.
9
AXIS M5013 PTZ Dome Network Camera
Media s treams
Media streams
The Axis product provides several image and video stream formats. Your requirements and the properties of your network will
determine the type you use.
The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available
stream profiles. Other applications and clients can access video and audio streams directly, without going via the Live View page.
How to stream H.264
The video compression standard H.264 makes good use of bandwidth, and can provide high quality vid eo streams at less than 1 Mbit/s.
Deciding which combination of protocols and methods to use depends on y our viewing requirements, and on the properties of
your network. The available options in AXIS Media Control are:
Unicast RTP
This unicast method (RTP over UDP) is used
for live unicast video, especially when it is
important to always have an up-to-date video
stream, even if some images are dropped.
RTP over RTSP
This unicast method (RTP tunneled over RTSP)
is useful as it is relatively simple to configure
firewallstoallowRTSPtraffic.
RTP over RTSP over HTTP
This unicast method can be used to traverse
firewalls. Firewalls are c ommonly con figured to
allow the HTTP protocol, thus allowing RTP to
be tunneled.
Unicasting is used for video-on-demand
transmission so that there is no video traffic
on the network until a client connects and
requests the stream.
Note that there are a maximum of 20
simultaneous unicast connections.
Multicast RTP
This method (RTP over UDP) should be used for l ive multicast video. The video stream is al
ways
up-to-date, even if some im ages are dropped.
Multicasting provides the most efficient usage of bandwidth when there are large numbers of
clients viewing simultaneously. A multicast cannot however, pass a network ro
uter unless the
router is configured to allow this. It is not possible to multicast over the Internet, for example.
Note also that all multicast viewers count as one unicast viewer in the maximum total of 20
simultaneous connections.
AXIS Media Control negotiates w ith the Axis product to determine the transport protocol to use. The order of priority, listed in the
AMC Control Panel, can be changed and the op
tions disabled, to suit specific requirements.
Note
H.264 is licensed technology. The Axis product includes one H.264 viewing c lie nt license. Installing additional unlicensed
copies of the clients is prohibited. To purchase additional licenses, contact your Axis reseller.
MJPEG
This format uses
standard JPEG still images for the video stream. These images are then displayedandupdatedataratesufficient
to create a stream that shows constantly updated motion.
The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image qualityandaccesstoeveryimage
contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS
Media
Control in Internet Explorer in Windows.
AXIS Media Control (AMC)
AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product.
10
AXIS M5013 PTZ Dome Network Camera
Media s treams
TheAMCControlPanelcanbeusedtoconfigure various video and audio settings. Please see the AXIS Media Control User’s
Manual for more information.
The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from:
• Windows Control Panel (from the Start menu)
• Alternatively, right-click the video image in Internet Explorer and click Settings.
Alternative methods of accessing the video stream
You can also access video and images from the Axis product in the following ways:
• Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open HTTP co nnection
to the browser and sends data as and when required, for as long as required.
• Still JPEG images in a browser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
• Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths
can be used:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp
- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
• QuickTime
TM
. The following paths can be used:
- rtsp://<ip>/axis-media/media.amp
- rtsp://<ip>/axis-media/media.3gp
11
AXIS M5013 PTZ Dome Network Camera
Media s treams
Note
• <ip>= IP addess
• The Axis product supports QuickTime 6.5.1 and later.
• QuickTime adds latency to the video stream (up to 3 seconds).
• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee
this.
Accessing audio streams
The Live View page provides access to audio through AXIS Media Contro l; in addition a u dio can be accesse d in the following ways:
• VAPIX® Application Programming Interface (API) For more information, visit www.axis.com/techsup
• Windows Media Player supports simplex audio. The follo wing paths can be used:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp
- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
• QuickTime
TM
supports G.711 and AAC audio encoding. The following paths can be used:
- rtsp://<ip>/axis-media/media.amp
- rtsp://<ip>/axis-media/media.3gp
•TheJava applet supports simplex audio with G.711 encoding.
12
AXIS M5013 PTZ Dome Network Camera
Setting up the product
Setting up the product
The Axis product can be confi gured by users with administrator or operator rights. Click Setup in the top right-hand corner of
theLiveViewpage.
• Administrators have unrestricted access to all settings.
• Operators have access to all settings except System Options
See also the online help
.
Basic Setup
Basic Setup provides shortcuts to the settings thatshouldbemadebeforeusingtheAxisproduct:
1. Users, see
page 29
.
2. TCP/IP, see
page 31
.
3. Date & Time, see
page 30
.
4. Video Stream, see
page 14
.
5. Audio Settings, see
page 16
.
13
AXIS M5013 PTZ Dome Network Camera
Video and Audio
Video and Audio
The v ideo and audio settings ca n be used to optimize video and audio q u ality. You can configure the following settings:
• Video stream. See
page 14
.
•Streamprofiles. See
page 15
.
• Camera settings. See
page 15
.
• Audio settings. See
page 16
.
Video Stream
You can define the following video stream settings from Video & Audio > Video Stream:
•Image.See
page 14
.
• H.264. See
page 15
.
•MJPEG.See
page 15
.
Image
You can modify the image resolution and compression, and rotate the image from the Image tab (Video & Audio > Video Stream).
Setting the compression level affects the image quality and bandwidth; the lower the compressio n, the higher the image quality
with higher bandwidth requirements.
To avoid bandwidth problems on the network, you can limit the frame rate allowed to each viewe r. The maximum frame rate can be
set to Unlimited, or y ou can limit the frame rate to a value.
An image or text can be superimposed over the i mage as overlay. See
Overlay, on page 16
.
Save your settings before they can take effect.
14
AXIS M5013 PTZ Dome Network Camera
Video and Audio
H.264
The GOV structure describes the co mposition of the video stream and setting the GOV-length to a higher value saves considerably on
bandwidth but may have an adverse effect on image quality.
ThebitratecanbesetasVariable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image
complexity, using up more bandwidth for incre as e d activity in the image, and less for lower activity in the monitore d area. CBR
allows you to set a fixed Target bit rate that consumes a predictable amount of bandwidth. As the bit rate would usually need to
increase for increased image activity, but in this case cannot, the frame rate and image quality are affected negatively. To partly
compensate for this, it is possible to prioritize either the frame rate or the image quality. Not setting a priority means the frame rate
and image quality are equally affected. You must save your settings before they can take effect.
The current bit rate can be set to appear as text overlay. To do this, select the Include text check box option under Overlay Settings
and enter the code #b in the field.
MJPEG
Sometimes the image size is l arge due to low light or complex scenery. Adjusting the maximum fra me size helps to control the
bandwidth and storage u sed by the Motion JPEG video stream i n these situations. Setting the frame size to the Default setting
provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame
size optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage,
the maximum frame size should be set to an optimal value.
Stream Profiles
There are four pre-programmed stream profiles availab le for quick set up. The settings for these can be adjusted. New customized
profiles can also be created. Each profile has a descriptive name, indicating its purpose.
•Thestreamprofiles can be accessed from the Stream profile drop-down list in the Live View page.
• To add, copy, modify, and remove stream profiles go to Video & Audio > Stream Profiles.
• To select the default stream profile go to Live View Config > Stream Profile and choose the profile from the drop-down list.
For more information see the online help
on this page.
Camera Settings
The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product.
Image Appearance
The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.
Increasing the Sharpness can increase bandw idth usage. A sharper image might increase image noise especially in low light
conditions. A lower setting reduces image noise, but the whole image will appear less sharp.
White balance
White balance is used to make colors in the image appear the same regardless of the color temper ature of the light source. The Axis
product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light
source fr
om the drop-down list. For a description of each available setting, see the online help
.
Exposure Settings
Configure the exposure settings to suit the image quality requirements in relation to lighting, frame r ate and bandwidth
considerations.
Exposure value - Click in the bar to fine-tune the exposure.
15
AXIS M5013 PTZ Dome Network Camera
Video and Audio
Exposure control - These settings is used to adapt to the amount of light used. Automatic is the default settings can be used in most
situations. The shutter speed is a utomatically set to produce optimum image quality. Flicker-free 50 or 60 Hz is used to remove
flicker which can be caused by fluorescent a nd other light sources. The H old current option l ocks the current exposure settings.
Enable Backlight compensation - Enable this option if a bright spot of light, for example a light bulb, causes other areas in
the image to appear too dark.
Exposure priority - This defines the balance between image quality and the frame rate. When Motion is prioritized, motion blur
is minimized, but the image quality may be reduce d with a higher frame rate. A prioritized Low noise will provide better image
quality with a lower frame rate.
Overlay
Overlays can be used to provide extra information and are superimposed over the video image. With overlay text it is possible to
include date and time or view the current bit rate as overlay text.
To include the current bit rate as overlay text go to Video & Audio > Video Stream > Overlay Settings,selecttheInclude text check
box option, and enter the code #b in the field. See the online help
for supported formats.
Audio Settings
The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio.
Audio Input
Input gain - Control the volume (dB Full Scale) of the audio input. If the sound is too low, choose a higher dB. If the sound is too
high, choose a lower dB. The Level bar gives a visual representation of the aud io signal in dB Full Scale.
• Green — the signal is at a good level.
• Yellow — the signal is becoming distorted.
• Red — The signal is distorted
Encoding - Select digital audio encoding format.
• G711 is an unlicensed standard codec that is useful when integrating audio into a VoIP system.
• G726 is an unlicensed speech codec that is most commonly used within the security industry.
• ACC requires a license for both encoding and decoding. AAC is the least complica ted and most widely used codec. If
achieving the best possible audio quality is a priority, A AC is the recommended codec to use. An AAC license is included in
the PTZ Dome Network Camera.
Sample rate - The number of times per second the sound is sampled . A higher sample rate will provide better audio quality, but
also requi res a greater bandwidth.
Bit rate - Set the required bit rate depending on the selected e ncoding. A higher bit rate will give better audio quality. A lower bit
rate ma
y have latency or delay, but will require less bandwidth.
Fo
r more information about these settings, please see the online help
.
16
AXIS M5013 PTZ Dome Network Camera
Live View Config
Live View Config
You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of
theLiveViewpage.
•StreamProfile. See
page 15
.
• Default Viewer for Browser. See
page 17
.
• Viewer Settings. See
page 18
.
• Action Buttons. These are the buttons described in
Controls on the Live View page, on page 8
.
•UserDefined Links. See
page 18
.
Default viewer for browsers
From Live View Config > Default Viewer select the default method for viewing video images in your browser. The product attempts
to show the video images in the
selected video format and viewer. If this is not possible, the product overrides the settings and
selects the best available combination.
Browser Viewer Description
AMC
Recommended viewer in Internet Explorer (H.264/Motion JPEG)
QuickTime
H.264
Java applet
Asloweri
maging alternative to AMC. Requires one of the following installed
on the client:
• JVM (J2SE) 1.4.2 or higher
•JRE(
J2SE) 5.0 or higher
Windows Internet Explorer
Still image Displays stil l images only. Click the Refresh button in your browser to view a
new image
17
AXIS M5013 PTZ Dome Network Camera
Live View Config
Server Push
Recommended viewer for other browsers (Motion JPEG).
QuickTime
H.264
Java applet
A slower ima ging alternative to Server Push (Motion JPEG only).
Other browsers
Still image Displays stil l images only. Click the Refresh button in your browser to view a
new image
For more informa tion, please see the online help .
Viewer Settings
Options for the viewer are configured under Live View Config > Viewer Settings.
•TheShow viewer toolbar option will display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the
video image in your browser.
• H.264 decoder installation. The administrator can disable installation of the H.264 decoder included with AXIS Media
Control. This is used to prevent installation of unlicensed copies. Further decod er licenses can be purchased from your
Axis reseller.
• You can enable recording from the Live View page. The recordings are saved to the location specified in the AMC Control
Panel. See
AXIS M edia Control (AMC), on page 10
.
User Defined Links
To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL
to link to. When defining a web link do not remove the 'http://' from the U RL address. Custom links can be used to run scripts or
activate external devices connected to the product, or they can link to a web p age. Cus
tom links defined as cgi links will run the
script in the background, in a hidden frame. Defining the link as a web link will open the link in a new window.
18
AXIS M5013 PTZ Dome Network Camera
PTZ (Pan Tilt Zoom)
PTZ (Pan Tilt Zoom)
Preset positions
A preset position is a predefined view that can b e used to quickly steer the camera to a specific location. Preset positions can
be accessed in several w ays:
• By selecting the preset from the Preset positions d rop-down list in the Live View Page.
• When setting up Events.
To add a preset position:
1. Go to PTZ > Preset Positions.
2. Use the pan, tilt and zoom controls to steer the camera view to the desired position.
3. Enter a descriptive name in the Current position field.
4. If required, select Use current position as Home.
5. Click Add. The camera’s position and focus settings are saved as a preset position.
The Hom e position is readily accessible by clicking the Home button on the Live View page and in the Preset Positions setup window.
To set a cust omize d home position, select Use current position as Home when adding a preset position. The user-defined
home
position will have (H) added, for example, Entrance (H). The default H ome position, called “Home”, w ill still be availa ble.
The product can be configured to return to the Home position when it has been inactive for a specified length of time. Enter
thelengthoftimeintheReturn to home when inactive field and click Save. Set the time to ze ro to prevent the product from
automatically returning to the Home position.
To include the preset position name in the overlay text
,gotoVideo & Audio,selectInclude overlay text and enter the modifier #P in
the field. For more information about modifiers, see
File Naming & Date/Time Formats
in the online help .
OSDI Zones
On-Screen Direction Indicator (OSDI) zones can be included in the overlay text (see
Overlay, on page 16
)toaidtheusertonavigate
the Axis product. Each OSDI zone is set up with coordinates and a descriptive name.
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AXIS M5013 PTZ Dome Network Camera
PTZ (Pan Tilt Zoom)
OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower
left and upper right zone areas. First navigate to where you would like the lowermost left point of the OSDI zone to be located.
Click Get to set the coordinates. Proceed to where the upper right point of zone should be located and click Get. Give the zone a
descriptive name and click OK.
To include the name of the OSDI zone in the overlay text, go to Video & Audio < Video Stream < Overlay Settings.Checkthe
Include text box and enter the modifier #L in the field. For more information about modifiers, see
File Naming & Date/Time
Formats
in the online help .
Advanced
Limits
Define the pan, tilt, zoom and focus limits for the Axis p roduct. Movements to the left and right, up and down, can be restricted to
narrow the area under surveillance.
See the online h elp
for more information.
Controls
Panel Shortcut Command Buttons can be configured to provide direct access to commands issued via the VAPIX® Application
Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the Live View page though
the Ctrl panel button, see
page 9
.
Deselect the options under Enable/Disable controls to disable the pan, tilt, zoom and focus controls.
Note
Disabling PTZ controls will affect preset positions. For example, if the tilt control is disabled, the product cannot mo ve to
preset positions that require a tilt movement.
Control Queue
The administrator can set up a queue for PTZ controllers from PTZ > Control Queue. Once set up, the PTZ Control Queue buttons
appear in the Live View page offer ing one viewer exclusive control for a limited period of time. Other users will be placed in queue.
A user who belongs to a group (see
Users, on page 29
) with a higher PTZ priority can go before other users in the queue and
take control of the product. The order of prior
ity is as follows:
1. Administrator — An administrator takes
over PTZ control regardless of who is first in queue. The administrator will be
removed from the queue 60 seconds after the last PTZ control command.
2. Event — The Axis product can be configuredtogotoapresetpositionwhen t riggered by an alarm (see
Events, on page 22
).
The event w ill immediately be placed first in the queue exc ept w hen an administrator is in control.
3. Operator — Same as administrator but with lower priority
4. Viewer — Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed
on to the next
viewer in queue.
Note
• The administrator can enable and disable PTZ control s for selected users.
•Toide
ntify different users in the viewer group, cookies must be enabled on the client.
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AXIS M5013 PTZ Dome Network Camera
Applications
Applications
Third party applications can be uploaded to and installed on the Axis product. For more informa tion, go to www.axis.com/applica t ions
To up load an application, go to Applications > Packages, click Browse to locate the file and then click Upload Package. Click on the
uploaded application’s name to open the menu options Settings, License and About.Forconfiguration instructions, please refer to
the documentation provided with the application.
Most applications need a license to run. To install the license, select the License menu option. If the product is connected
to the Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to
www.axis.com/applications to acquir e a License key. You will need a license code and the product’s serial number (found on the label
and under System Options > Support > System Overview) to receive a license key.
Installed Applications lists instal led applications with information about the version and the vendor, the status of the application
(running or not running), and information about the license.
Use the Start and Stop buttons to start and stop the application.
To generate a log file for the a ppli cation, select the application and click Log.
Note
It is recommended to run one application at a time. A void running applications when motion detection is active.
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AXIS M5013 PTZ Dome Network Camera
Events
Events
Predefined parameters, known as an Event or Even t Type, can trigger actions in the Axis product. A common event type is an alarm
that causes the product to upload images to an Event S erver.
Triggered events - are activated by a signal, for example motion detection.
Scheduled events - run at preset times, in a r epe ating pattern on selected weekdays.
Actions - refer to what happens when an event occurs.
Triggered events can be activated by:
• Motion detection, see
page 24
• Audio detection, see
page 26
• A trigger from an uploaded application, see
Applications, on page 21
• Pan Tilt Zoom — when t he view stops at a preset position
• System events, for example on boot.
Event actio ns include:
• Uploading images to an event server or send images by email
• Sending notification me ss ages and emails
• Pan Tilt Z oom — go to a preset
Event Servers
Event servers receive uploaded image files and/o r not
ification messages. To s et up event server connections in the Axis p roduct, go
to Events > Event Servers and e nter the required information for the server type.
Note
Email servers are configured under System Options > Network > SMTP (email).
When the setup is complete, click Test to test the connection (the connection test takes approximately 10 seconds).
Server type
Purpose
Information required
FTP Server
• Receives uploaded images • Descriptive name
• Network address and upload path
• User name and password
HTTP Server
•Receivesnotifi cation messages
• Receives uploaded images
• Descriptive name
• URL (IP address or host name)
•Us
er name and password
• Proxy settings
TCP Server
•Receivesnotifi cation messages • Descriptive name
• Network address (IP address or host name)
• Port number
For details on each settings, see the online help .
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AXIS M5013 PTZ Dome Network Camera
Events
Event Types
An Event Type describes how and when the Axis product performs certain actions.
Example
If somebody passes in front of the camera and an event has been configured to detect and respond to motion, the Axis product can
recordandsaveimagestoanFTPserverandsendanotification email. Images can be sent as email attachments.
Set up a triggered event
The following example describes how to configure the Axis product to upload images when motion is detected.
1. Go to Events > Motion Detection and s et up a motion detection window. See
Set up motion detection, on page 25
.
2. Go to Events > Event Types and click Add triggered.
3. Enter a descriptive name for the event, for example Motion detected.
4. Set the Priority — high, normal or low.
5. Set the Respond to Trigger para mete rs to define when the event is active, for example, after office hours.
6. Select Motion detection from the Triggered By list. Select the desired motion detection window and indicate if the e v ent
should be triggered when motion starts or stops
(or both).
7. Set the When Triggered parameters, that i
s, defi ne what the product should do when motion is detected. To upload images,
select Save stream and enter the r equired information. See
Save stream
.
8. Click OK to save the e vent.
Note
• Up to 10 event types can be configured, and up to 3 of these can be configured to upload images.
• Filenamescanbeformattedaccordingtospecific requirements. See
File Naming & Date/Time Formats
in the online help.
Set up a scheduled event
A scheduled event can be activated at preset times, in a repeating pattern on selected weekdays.
The f ollowing example describes how to configure the Axis product to upload images from pre-programmed time periods.
1. Go to Events > Event Types a n d click Add scheduled.
2. Enter a descriptive name for the event, for example Scheduled email upload.
3. Set the Priority — high, normal or low.
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AXIS M5013 PTZ Dome Network Camera
Events
4. Set the Activation Time parameters (24h clock) for the event. For example, select Recurrence pattern and let the event
start on Sundays at 13.00 with a duration of 12 hours.
5. Set the When Activated parameters, that is, define what the product should do when the event is activated. To upload
images, select Save stream and enter the required information. See
Save stream
.
6. Click OK to save the e vent.
Save stream
To upload images to an FTP or HTTP server, save the video stream to the SD card or send images by email, check the Save stream box.
Pre-trigger and post-trigger buffers are useful when checking to see what happened immedia tely before and after a t rigger. All
uploaded images are JPEG images.
Image frequency - Set the image frequency to a desired frame rate. The frame rate will be the best possible, but might not be as
high as specified, especially if uploading via a slow connection.
Include pre-trigger buffer - Images stored internally in the product from the time immediately preceding the trigger . Check the box
to enable the pre-trigger buffer and specify the buffer length in seconds, minutes or hours.
Include post-trigger buffer - Images store d internally in the product from the time immediately after the trigger. Check the box to
enable the post-trigger buffer and specify the buffer leng th in seconds, minutes or hours.
Note
• Pre-trigger and post-trigger buffers will be lost if the connection to the event server fails.
• The maximum length of the pre-/post-trigger buffer depends on the video image size and selected frame rate.
• If the pre- or post-buffer is too large for the product’s internal memory, the frame rate is reduced and individual images
may be missing. If this occurs, an entry is created in the product’s log file.
Continue image upload (unbuffered) - Upload video images for a fixed length of time or for as long as the trigger is active.
Select type - Upload images to an FTP or HTTP server, s end images by email or save the v ideo stream to the SD card.
Create folder - Images uploaded to FTP and HTTP servers c an be save d to designated folders. Folders can, for example, be named
using the current date and time, see
File Naming & Date/Time Formats
in the online help.
Base file name - Used to name all uploaded images. Add a suffixoruseyourownfile format to give the images unique names, see
File Naming & Date/Time Formats
intheonlinehelp.
Use stream profile - Select the stream profile to upload, send as email or save to the SD card. When saving to the SD card, the video
format must first be selected. For information on stream profiles, see
Stream Profiles, on page 15
.
Motion detection
Motiondetectionisusedtogenerateanalarmwhenevermovementoccurs(orstops)intheview.Upto10IncludeandExclude
windows can be configured:
• Include w indows — target specific areas within the whole video image
• Exclude windows —define areas within an Include window that should be ignored (areas outside Include w indows
are automatically ignore d)
Once configured, the motion detection windows appear in the list of available triggers for triggered events. See
Set up a triggered
event, on page 23
.
Note
Using the motion detection feature may decrease the product’s overall performance.
24
AXIS M5013 PTZ Dome Network Camera
Events
Set up motion detection
To set up a motion detection Include Window, f ollow these instructions:
1. Go to Events > Motion Detection.
2. Select the Configure Included Windows option and click New. Select the new window in the list of windows and enter
adescriptivename.
3. Adjust the size (drag the bottom right-hand corner) and the position (click on the text at the top and drag to the desired
position) of the active window (w indow with red frame).
4. Adjust the Object Size, History and Sensitivity profile sliders (see
Motion detection parameters
for details). Any detected
motion within an active window is indicated by red peaks in the Activity window.
5. Click Save.
To exclude parts of the include window, select the Configure Excluded Windows and position the exclude window within the
include w indow.
To delete an include or exclude window, select the window in the list of w indows and click Del.
Motion detection parameters
The parameters controlling motion detectio n are described in the table below:
Parameter
Object Size
History
Sensitivity
Description
Object size r ela tive to window
size.
Object memory length.
Difference in luminance
between background
and
object.
High level (100%)
Only very large objects trigger
motion dete
ction.
An object that appears in
the window triggers motion
detection for a long time
before it is co nsidered as
non-moving.
Ordinary colored objects on
ordinary ba
ckgrounds trigger
motion detection.
Medium level (50%)
A large difference in luminance
is required to trigge r motion
detection.
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AXIS M5013 PTZ Dome Network Camera
Events
Low level (0%)
Even very small objects trigger
motion detection.
An object that appears in
the window triggers motion
detection only for a very short
time before it is considered as
non-moving.
Only very bright objects on
a dark background trigger
motion detection.
Recommended values
5–15% 60–90% 75–95%
Default values
15% 90% 90%
Tips:
• To trigger on small objects or m ovements, use several small motion detection windows rather than one large w indow
and select a low object size.
• To avoid triggering on small objects, select a high object size.
• If no objects should appear in the Include Window, select a high history level. This will cause motion detection to trigger as
long as the object is present in the window.
• To only detect flashing light, select a low sensitivity. In other cases high sensitivity is recommended.
Audio d etection
The Axis p roduct can be configured to generate an alarm when audio rises above, falls below or passes the audio a larm level.The
alarm level can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.
1. Go to Events > Audio Detection.
2. Set the audio alarm level and click Save.
3. Go to Events > Event Types and set up a triggered event, see
Set up a triggered event, on page 23
.
Note
Audio alarm is disabled by default during PTZ movement. To enable, clear the Alarm automatically disabled during PTZ
movement check box option
26
AXIS M5013 PTZ Dome Network Camera
Recordings
Recordings
If using an SD card, the Axis product can be configured to record video continuously or as a result of a triggered or scheduled ev ent:
• To start a continuous recording, see
page 28
.
• To set up triggered and scheduled events, see
Events, on page 22
.
• To access event recordings, see
page 27
.
Event recordings
Event recordings made to the product’s SD card (not included) can be accessed from the Recordings > Events page. For instructions
how to set up triggered and scheduled events, see
Events, on page 22
.
From the Recordings > Events page, you can:
• Play recording s from the SD card
• View information on the recording, click Properties
• Lock recordings to prevent accidental removal
• Remove recordings
• Download recordings
Multiple recordings can be downloaded at the same time. Select the recordings and click Download. The downloaded
file is a zip file
containing a minimum of three files, of which the Matroska (mkv) files a re the actual recordings. The recordings are time-stamped
with the date and time they were downloaded (that is, not the date the recordings were made).
Note
To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter
can be downloaded from www.axis.com/techsup/software
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AXIS M5013 PTZ Dome Network Camera
Recordings
Continuous recording
IfusinganSDcard,theAxisproductcanbeconfigured to continuously save video to the card. T o prevent the disk fro m becoming
full, it is recommended to enable automatic disk cleanup under System Options > Storage.
To start a continuous recording, follow these steps:
1. Go to Recordings > Continuous.
2. Select Enabled.
3. Select a Stream profile to use for continuous recordings.
4. Click Save to save and start the recording.
Note
An ongoing recording will be restarted and all previous continuous recordings will be removed if a new stream profile is
selected.
To restart an ongoing recording, go to Recordings > Continuous and click Restart. This will remove all previous continuous recordings.
To play or download a continuous recording, follow these steps:
1. Go to Recordings > Continuous.
2. To play or download the recording from a point in time, enter the year, month, date and the time in hours and minutes in
the From field.
3. Enter the amount of the recording (hours and minutes) to play or download in the Duration field.
4. Click Play to playback the recording, or click Download to download the recording.
Multiple recordings can be downloaded at the same time. Select the recordings and click Download. The downloaded file is a zip file
containing a
minimum of three files, of which the Matroska (mkv) files are the actual recordings. The recordings are time-stamped
with the date and time they were downloaded (that is, not the date the recordings were made).
Note
To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter
can be downloaded from www.axis.com/techsup/software
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AXIS M5013 PTZ Dome Network Camera
System Options
System Options
Security
Users
User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can
set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means
that anybody may access the Live View page .
The user list displays authorized u s ers and user groups (access levels):
Viewer - Access to the Live View page
Operator - Access to the Live View page and to all settings except System Options
Administrator - Unrestricted access to all settings; can add, modify and remove other users.
Under HTTP/RTSPPasswordSettings, select the type of password to allow. You may need to allow unencrypted passwords if there
are viewing clients that do not support encryption, or if you upgraded the firmware and existing clients support encryption but need
to log in again and be configuredtousethisfunctionality.
Under User Settings,checktheboxtoenableanonymous viewer login to allow anonymous users access to the Live View page.
Check the box to enable anonymous PTZ control login to allow a nonymous users access to the PTZ controls.
Uncheck the box Enable Basic Setup to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be
made before using the Axis product.
IP Address Filter
IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are
allowed or d enied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
The administrator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses). The users from
these IP addresses need to be specifi
ed in the user list with the appropriate access rights. See System Options > Security > Users.
HTTPS
The Axis product supports encrypted browsing using HTTPS. This is configured on the System Options > Security > HTTPS page.
A self-signed certificate can be used until a Certificate Authority-issued certificate has been obtained. Click Create self-signed
certificate to ins tall a self-signed certificate. Although self-signed certificates are free and offer some protection, true security is only
implemented a
fter the installation of a signed certificate issued by a Certificate Authority.
To obtain
asignedcertificate from an issuing Certificate Authority, click Create Certificate Request. When the signed certificate
is returned, click Install signed certificate to import the certificate. The properties of any certificate request currently resident in
the product or installed can be viewed by clicking Properties.
To enable HTTPS in the Axis product, the HTTPS Connection Policy must be set for each user group.
For more information, see the online help
.
IEEE 802.1X
IEEE 802.1X is a standard for port-based Network A dmissio n Control p roviding secure authentication of wired and wireless network
devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).
29
AXIS M5013 PTZ Dome Network Camera
System Options
To access a network protected b y IEEE 802.1X, devices must authenticate themselves. The authentication is performed by a
third-party entity called an authentication server, typically a RADIUS server, examples of which are FreeRADIUS and Microsoft
Internet Authentication Service.
In Axis' implementation, the netw ork device and the authentication server authenticate themselves with the help of digital
certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). The certificates are provided by an
Certification Authority (CA). You need:
•aCAcertificate to validate the identity of the authentication server
• a CA-signed client certificate and a private key to authenticate the network device.
To allow the network device to access a network protected by IEEE 802.1X:
1. Obtain a CA certificate, a client certificate and a client private key (contact your network administrator).
2. Go to Setup > System Options > Security > IEEE 802.1X and upload the CA certificate, the client certificate and the
client pri vat e key.
3. Under Settings, select the EAPOL version, provide your EAP identity and private key password.
4. Check the box to enable IEEE 802.1X and click Save.
Certificates
CA Certificate The CA certificate is used to validate the identity of the authentication server. Enter the path to
the certificate directly, or locate the file using the Browse button. Then click Upload.Toremove
acertificate , click Remove.
Client certificate
Client private key
The client certificate and private key are used to authenticate the network device. They can be
uploaded as separate files or in one combined file (e .g. a PFX file or a PEM file). Use the Client
private key field if uploading one combined file. For each file, enter the path to the file, or locate the
file using the Browse button. Then click Upload.Toremovea
file, click Remove.
Settings
EAPOL version
SelecttheEAPOLversion(1or2)asusedinyournetworkswitch.
EAP identity
Enter the user identity (maximum 16 characters) a ssociated with your certificate.
Private key password
Enter the password (maximum 16 characters) for the private key.
Enable IEEE 802.1X
Check the box to enable the IEEE 80
2.1X protocol.
Audio Support
Select Enable audi
o support to a llow clients to retrieve audio streams from the Axis product. For information on how to configure
audio setting s, see
Audio Settings, on page 16
.
Note
Deselecting this option will disable audio glo bally in the Axis product, for configured events and profiles with audio as well.
Date & Time
The Axis product’s date and time s ettings are configured under System Options > Date & Time.
Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see
below).
To change the date and time settings, select the preferred Time mode under New Server Time:
30
AXIS M5013 PTZ Dome Network Camera
System Options
• Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and
time are set once and will not be updated automatically.
• Synchronize with NTP Server obtains date and time from an NTP server. With this option, date and time settings are
updated continuously. For information on NTP settings, see
NTP Configuration, on page 32
.
If using a host name for the NTP server, a DNS server must be configured. See
DNS Configuration, on page 32
.
• Set manually allows you to manually s et date and time.
If using an NTP server, select your Time zone from the dro p-down list. If required, check Automatically adjust for daylight saving
time changes.
The Date & Time Format U sed in Images is the date and time format displayed as a text overlay in the video stream. Use the
predefined formats or see
File Naming & Date/Time Formats
in the online help for information on how to create custom date and
time formats. To include date and time in the overlay text, go to Video & Audio and select Include date and Include time.
Network
Basic TCP/IP Settings
The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version
must always be enabled.
IPv4 Address Configuration
By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are
configured under System Options > Network > TCP/IP > Basic.
DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of IP
addresses. DHCP should only be enabled if using dynamic IP ad dress notification,oriftheDCHPcanupdateaDNSserver,which
when allows you to access the Axis product by name (host name).
If DHCP is e n abl ed and the product cannot be accessed, run AXIS IP Utility to search the netwo rk for connected Axis products, or reset
the product to the factory default settings (see
page 38
) and then perform the installation again.
To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.
IPv6 Address Con figuration
If IPv6 (IP version 6) is enabled, the Axis p roduct will receive an IP address according to the configuration in the network router.
To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.
ARP/Ping
The IP address can be set using ARP and Ping . For instructions, see the product’s Installation Guide.
ARP/Ping is ena bled by default. To disable, uncheck the box under System Options > Network > TCP/IP > Basic.
The ARP/Ping service is automatically disabled two minutes after the product is started, or as soon as an IP address is set. To reset the
IP address, the product must be restarted to activate ARP/Ping for an additional two minutes.
Pinging the product is still possible when this service is disabled.
AXIS Video Hosting System (AVHS)
AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live a nd recorded video accessible from
any location. For more information and help to find a local AVHS Service Provider go to w ww.axis.com/hosting
31
AXIS M5013 PTZ Dome Network Camera
System Options
AVHS is enabled by defa u lt. The settings are configured under System Options > Network > TCP IP > Basic.
One-click enabled - Press the product’s control button (see
Hardware overview, on page 4
) to connect to an AVHS service over the
Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not
registered within 24 hours from when the b utton is pressed, the product will disconnect from the AVHS service.
Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will
stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the
one-click installation.
AXIS Internet Dynamic DNS Service
AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, s ee www.axiscam.net
To register the A xis produ ct with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic.Under
Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently
registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.
Advanced TCP/IP Settings
DNS Configuration
DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are configured under System
Options > Network > TCP/IP > Advanced.
Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.
To make manual settings, select Use the following DNS server address and specify the following:
Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by
semicolons. The host name is always the firstpartofafullyqualified domain name, for example, myserver is the host name in the
fully qualified domain name myserver.mycompany.com where mycompany.com is the domain name.
Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The s econdary DNS server is
optional and will be used if the primary is unavailable.
NTP Configuration
NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are configured under
System Options > Network > TCP/IP > Advanced.
Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.
To m ake manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.
Host Name Configuration
The Ax is product can be acce ss ed using a host name instead of an IP address. The host name is usually the same as the assigned DNS
name. The host name is configured under System Options > Network > TCP/IP > Advanced.
Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.
Select Use the host name to set the host name manually.
Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.
For more information, see the online help
.
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AXIS M5013 PTZ Dome Network Camera
System Options
Link-Local IPv4 Address
Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can b e used to access
the product from o ther hosts on the same segment on the local network. The product can have a Link-Local IP and a static
or DHCP-supplied IP address at the same time.
This function can be disabled under System Options > Network > TCP/IP > Advanced.
HTTP
The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. Any port in the
range 1024–65536 can be used. The default setting is 80.
HTTPS
The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. Any port in the
range 1024–65536 can be used. The default setting is 443.
To enable HTTPS, g o to System Options > Security > HTTPS. For more information, see
page 29
.
NAT traversal (port mapping) for IPv4
A network router allows devices on a private ne twork (LAN) to share a single connection to the Internet. This is done by for warding
network traffic from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased
since most routers are pre-configured to stop attempts to access the private network (LAN) from the public network (Internet).
Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other
(WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router
isforwardedtotheproduct.
NAT traversal is configured under System Options > Network > TCP/IP > Advanced.
Note
• For NAT tra versal to work, this must be supported by the router. The router must also support UPnP
TM
.
• The router has many different name s: “NAT router”, “Ne twork router”, “Internet Gateway”, ”Broadband router”, “Broa dband
sharing device” or “Home firewall” but the essential purpose of the device is the sa
me.
Enable/Disable - When enabled, the Axis product attempts to configure port mapping in a NAT router on your network, using U PnP
TM
.
Note that UPnP
TM
must be enabled in the product (see System Options > Network > UPnP).
Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address f or the router in
the field. If no router is specified, the product automatically searches for NAT routers on your network. If more than one router is
found, the default router is s elected .
Alternative HTTP port - Select this option to manually define an external HTTP port. Enter the port number in the field. If no port is
entered here, a port number is automatically selected when NAT traversal is enabled.
Note
• An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is use ful if your NAT router does
not support UPnP and you need to manually configure port forwarding in the NAT router.
• If y ou attempt to man
ually enter a port that is already in use, another available port is automatica lly selected.
• When the port is selected automatically it is dis p layed in this field. To change this, enter a new port num ber and click Save.
FTP
The FTP server running in the Axis product enables up load of new firmware, user applications, etc. The FTP server can be disabled
under System Options > Network > TCP/IP > Advanced.
33
AXIS M5013 PTZ Dome Network Camera
System Options
Note
This FTP server has nothing to do with the product’s ability to transfer image s via FTP to other locations and servers.
RTSP
The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port numb er can be
changed under System Options > Network > TCP/IP > Advanced. The d efault port is 554.
Note
H.264 video streams will not be available if the RTSP server is disabled.
SOCKS
SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks o n the other
side of a firewall or proxy server. This functionality is useful i f the Axis product is located on a local network behind a firewall, and
notifications, uploads, alarms, etc need to b e send to a destination outside the local network (for example the Internet).
SOCKS is configured under System Options > Network > SOCKS. For more information, see the online help
.
QoS (Quality of Service)
QoS (Quality of Service) guarantees a certain level of a specified resource to selected traffic on a network. A QoS-aware network
prioritizes network traf fic and provides a greater network reliability by con trolling the amount of bandwidth an application may use.
TheQoSsettingsareconfigured under System Options > Network > QoS. U sing DSCP (Differentiated Services Codepoint) v alues, the
Axis product can mark the following types of traffic: live v ideo, live audio, event/alarm traffic and management traffic.
Note
Live audio DSCP will be equal to live video DSCP if H.264 over RTSP is used.
SMTP (email)
To send event and error email messages from the Axis product via SMTP (Simple Mail Tr ansfer Protocol), an SMTP mail server must be
set up. This is done under System Options > Network > SMTP (email).
Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the fields provided. A From
email address is also required. If the mail server requires a
uthentication, check Use authentication to log in to this server and enter
the necessary information.
SNMP
The Simple N etwork Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the
group of devices and management s tati
on running SNMP. Community names are used to identify groups.
The Axis product can be configured
to support SNMP on the System Options > Network > SNMP page.
Depending on the level of sec
urity required, select the version on SNMP to use.
SNMP v1/v2 provides the
lowest level of security. The community name can be specified as a password for read or read/write
access to all supported SNMP devices. The default password for the Read community is public and the default password for the
Write community is write.
Note
If HTTPS is enabled, SNMP v1 and SNMP v2c should b e disab led.
Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status
change
s. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that
should receive the message.
34
AXIS M5013 PTZ Dome Network Camera
System Options
The following traps are available:
•Coldstart
•Warmstart
•Linkup
• Authentication failed
SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.
To use SNMP v3, HTTPS must be enabled, see
HTTPS, on page 29
. To enable SNMP v3, check the box and provide the initial user
password.
Note
The initial password can o nly be set once. If the password is lost, the Axis product must be reset to factory default, see
Reset to factory default settings, on page 38
.
UPnP
TM
The Axis product includes support for UPnP
TM
.UPnP
TM
is enabled by default and the product is automatically detected by operating
systems and clients that support this protocol.
UPnP
TM
can be disabled under System Options > Network > UPnP
TM
.
RTP/H.264
The RTP p ort range and multicast settings are configured under System Options > Network > RTP.
The RTP port range defines the range of ports from which the video/audio ports are auto
matically selected. For multicast streams,
only certain IP addresses and port numbers should be used.
Bonjour
The A xis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating
systems and clients that support this protocol.
Bonjour can be disabled under System Options
>Network>Bonjour.
Storage
SD Card
The SD/SDHC memory card (not included) is managed on the System Options > Storage > SD Card page.
The settings under Storage Device are used to identify and monitor the status of the SD card, and to unmount the SD card
before removal. Mounting is done automatically when a card is inserted. SD cards are normally preformatted when purchased,
but if needed, click Format to format the card.
Note
To pre
vent corruption of recordings, the SD card should always be unmounted before removal.
If the card’s status shows as failed, click Check disk to see if the prob lem can be found and then try Repair.
The settings under Storage Device Settings are used to configure removal of recorded video. Automatic disk cleanup can be enabled
and set according to a schedule. The disk can be locked to prevent removal of recordings.
For more information, see the online help
.
35
AXIS M5013 PTZ Dome Network Camera
System Options
Maintenance
The Axis product provides several maintenance functions. These are available under System Options > Maintenance.
Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current
settings.
Click Restore to reset most settings to the factory default values. The following settings are not affected:
• the boot pro tocol (DHCP or static)
• the static IP address
• the default router
• the subnet mask
•thesystemtime
• the IEEE 802.1X settings
Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The
Axis product can also be reset to factory default using the control button, see
Reset to factory default settings, on page 38
.
To test the product’s PTZ mechanics, click Test under PTZ Status.
To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours.
This can be useful for identifying the product am ong other products installed in the same location.
For information about firmware upgrade, see
Upgrading the firmw are, on page 39
.
Support
Support Overview
The System Options > Support > Support Overview page provides information on troubleshooting and contact information,
should you require technical assistance.
See also
Troubleshooting, on p
age 39
.
System Overview
To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that
can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log
items. Many of the c
aptions are links to the proper Setup page.
Logs & Reports
The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If
contacting Axis Support, please provide a valid Server Report with your query.
System Log - Provides information about system e vents.
Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the
product (see below).
Server Report - Provid es information about the product status in a popup window. The Access Log is automatically included
in the Server Report.
Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or
when contacting Axis Support.
36
AXIS M5013 PTZ Dome Network Camera
System Options
Connection List - Lists all clients that are currently accessing media streams.
Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.
The log levels for the System Log and the Access Log a re set under System Options > Support > Logs & Reports > Configuration.
The Access Log can be configured to list all connections to the product (select Critical, Warning s & Info). If required, a different log
level can be used wh en sending emails.
Advanced
Scripting
Scripting allows experienced use rs to customize and use thei r own scripts.
Caution
Improper use may cause unexpected behavior and loss of contact with the Axis product.
Axis strongly recommends that you do not use this fun
ction unless you understand the consequences. Axis Support does not provide
assistance for problems with customized scripts.
To open the Script Editor, go to System Options > Advanced > Scripting. It is recommended to create a backup file before
customizing the scr ipts. If a script cause s problems, reset the product to its factory default settings, see
page 38
.
For more information, see www.axis.com/developer
File Upload
Files, for example web
pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go
to System Options > Advanced > File Upload.
Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the
selected user group (viewer, operator or administrator) for the up loaded file.
Plain Co
nfig
Plain
Config is for advanced users with experience of Axis product configuration. All parameters can be set and modified from this
page. Help is available from the standard help pages.
37
AXIS M5013 PTZ Dome Network Camera
System Options
To open Plain Config, go to System Op tions > Advanced > Plain Config.
Reset to factory default settings
This will reset all parameters, including the IP address, to the factory default settings:
1. Disconnect power from the product.
2. Press and ho ld the Control button and reconnect power ( see
Hardware overview, on page 4
).
3. Keep the Control button pressed for about 15 seconds until the Status indicator flashes amber.
4. Release the Control button. The process is complete after about 1 minute (when the Status indicator turns green). The
product has been reset to the factory default settings. The default IP address is 192.168.0.90
5. Re-assign the IP address.
It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance.
38
AXIS M5013 PTZ Dome Network Camera
Troubleshooting
Troubleshooting
Checking the firmware
Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem
should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The
current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > System Options > About.
Upgrading the firmware
When you upgrade the product with the latest firmwa re from Axis website, the product recei ves the latest functionality available.
Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware.
To upgrade, follow these instructions:
1. Save the firmware file to your computer. The latest version of the firmware is availa ble free of charge from Axis website
at www.axis.com/techsup
2. Go to Setup > System Options > Maintenance in the products web pages.
3. Under Upgrade Server, click Browse and locate the file on your computer. Click Upgrade.
After starting the upgrade process, always wait at least 5–10 minutes before restarting the product, even if you suspect the
upgrade has failed.
AXIS Camera Management can be used for multiple upgrades. See www.axis.com for more information.
Note
• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.
•Preconfigured and customized settings are saved when the firmware is upgraded (providing the feature s are available in
the new firmware) although this is not guaranteed by Axis Communications AB.
Emergency recovery procedure
If powe
r or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status
indicator indicates a failed upgrade. To recover the p roduct, follow the steps below. The serial number is found on the product’s label.
1. In UNIX/Linux, type the following from the command line:
arp -s <IP address> <serial number> temp
39
AXIS M5013 PTZ Dome Network Camera
Troubleshooting
ping -s 408 <IP address>
In Windows, type the following from a command/DOS prompt:
arp -s <IP address> <serial number> temp
ping -l 408 -t <IP address>
2. If the product does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.
3. Open a browser and type in the product’s IP address. In the page that appears, use the Browse button to select the upgrade
file to use. Then click Load to restart the upgrade process.
4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status
indicator.
5. Reinstall the product, referring to the Installation Guide.
If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/
Symptoms, possible causes and remedial actions
Problems setting the IP address
When using ARP/Ping
Try the installation again. The IP address must be set within two minutes after power has been
applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for
detailed instructions.
The product is located on a
different subnet
If the IP address intended for the product and the IP address of the computer used to access the
product are located on different subnets, you will not be able to set the IP address. Contact your
network administrator to obtain an IP address.
The IP address is being used
by another device
Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS
window, type ping and the IP address of the product.
If you receive: Reply from <IP address>: bytes=32; time=10... this means
that the IP address may already be in use by another device on the network. Obtain a new IP
address from the network administrator and reinstall the p roduct.
If you see Request timed out, this means that the IP a ddress is available fo r use with the
Axis product. Check all cabling and r einstall the product.
Possible IP address conflict
with another device on the
same subnet.
The static IP address in the Axis product is used before the DHCP server sets a dynamic address.
This means that if the same default static IP address is also used by another device, there may
be problems accessing the product.
The camera cannot be accessed from a browser
Cannot log in
When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting
to log in. You may need to manually type http or https in the browser’s address field.
If the pr
oduct and the client are on the same network, run AXIS IP Utility to locate the product.
Identify the product using its model or serial number.
The IP address has been
changed by DHCP
Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP
address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages
and disabled DHCP in the TCP/IP settings. Return the product to the main network. The product
now has a fixed IP address that will not change.
The product is accessible locally but not externally
Router configuration To confi gure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal
feature which will atte mpt to automatically configure the router to allow access to the Axis
product, see
NAT traversal (port mapping) for IPv4, on page 33
. The router must support UPnP
TM
.
Firewall protection
Check the Internet firewall with your network administrator.
Default routers re quried
Check if you need to configure the router settings.
40
AXIS M5013 PTZ Dome Network Camera
Troubleshooting
Problems with the H.264 format
Check that the relevant H.264 connection methods and correct interface are enabled in the AM C
Control Panel (streaming tab). See
AXIS Media Control (AMC), on page 10
.
In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder.
No H.264 displayed in the
client
Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.
Check with your network administrator that the multicast addresses used by the Axis product
are valid for your network.
No multicast H.264
displayed in the client
Check with your network administrator to see if there is a firewall preventing viewing.
Multicast H.264 only
accessible by local clients
Check if your router supports multicasting, or if the router settings between the client and the
product need to be configured. The TTL (Tim e To Live) value may need to be increased.
Color depth set incorrectly on clients. Set to 16–bit or 32–bit color.
If text overlays are blurred, or if there are other rendering problems, you may need to enable
Advanced Video Rendering from the Video stab in the AMC Control Panel.
Poor rendering of H.264
images
Ensure that your graphics card is using the latest driver. The latest drivers can usually be
downloaded from the manufacturer’s website.
Color saturation is different
in H.264 and Motion JPE G
Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more
information.
Reduce the number of applications running on the client computer.
Limit the number of simultaneous viewers.
Check with the network administrator that there is enough bandwidth available.
Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only
key frames.
Lower frame rate than
expected
Lower the image resolution.
See
Performance considerations, on page 45
.
Why do I not get 30 frames
per second?
The 50 H z version of the product suppo rts up to 25 frames per second.
Image degeneration
Decrease the GOV length.
Status indicator LED is flashing red and the camera is inaccessible
A firmware upgrade has been
interrupted or the firmware
has otherwise been damaged
See
Emergency recovery procedure, on page 39
.
No images displayed on web page
Problems with AXIS Media
Control (Internet Explorer
only)
To enable the updating of video images in Internet Explorer, set the browser to all o w ActiveX
controls. Also, make sure that AXIS Media Control is installed on your workstation.
Installation of additional
ActiveX component
restricted or proh ibited
Configure the Axis product to use a Java applet for updating video images in Internet Explorer. Go
to Setup > Live View Config and select Java applet under Default viewer.
Video and image problems, general
Image too dark or too light
Check the video image settings under Setup > Video & Audio > Video Stream and Setup >
Video & Audio > Camera Settings.
Missing images in uploads This can occur when trying to use a larger image buffer than is actually available. Try lowering
the frame rate or the upload period.
Slow image update Configuring pre-buffers, motion detection, high-resolution images or high frame rates will affect
the performance of the Axis product.
41
AXIS M5013 PTZ Dome Network Camera
Troubleshooting
Poor performance Poor performance maybecausedbyheavynetworktraffic, multiple users accessing the product,
low performance clients, use of features such as motion detection and event handling.
Poor quality snapshot images
Screen incorrectly
configured on your com puter
Configure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256
colors will produce dithering artifacts in the image.
Browser freezes
Netcape 7.x and Mozilla 1.4
(or later) can sometimes
freeze on a slow computer
Lower the image resolution
Problems uploading files
Limited space There is only limited space available for the upload of your own files. Delete existing files to free
up space.
Motion Detection triggers unexpectedly
Changes in l uminance
Motion detection is based on changes in luminance in the image. This means that if there are
sudden changes in the lighting, motion detection may trigger mistakenly. Lower the se nsitivity
setting to avoid problems with luminance.
No audio
Incorrect setup
Check the sound card in the computer. Ensure that mute is not selected and that the volume
settings are correct.
Noaudioorverypooraudio
quality
Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio
Settings.
Poor audio quality
CPU overloaded
Reduce the number of listeners and viewers. Decrease image resolution and compression.
42
AXIS M5013 PTZ Dome Network Camera
Technical Specifications
Technical Specifications
Function/group
Item
Specifications
Models
AXIS M5013
Image sensor
1/4'‘ progressive scan RGB CMOS
Lens 3.6 mm, F1.8
Horizontal angle of view: 45
Vertical angle of view: 36
Diagonal angle of view: 67
Minimum
illumination
Color: 1.4 lux, F1.8
Shutter time
1/25000 s to 1/6 s
Camera
Pan/Tilt/Zoom
25 preset positions. Preset positions can be used at temperatures above 10°C (50°F).
Pan: ±180°, 100°/s
Tilt: 90°, 100°/s
Zoom: 3x digital
Video
compression
H.264 (MPEG-4 Part 10/AVC
Motion JPEG
Resolutions
800x600 to 320x180
Frame rate H.264 30 in all resolutions
Frame rate
Motion JPEG
30 in all resolutions
Video streaming
Multiple, individually configurable streams in H.264 and Motion JPEG
Controllable frame rate and bandwidth
VBR/CBR H.264
Video
Image settings Manual s hutter time, compression, color, brightness, sharpness, contrast, white balance,
exposure control, exposure zones
backlight compensation, fine tuning of behavior at low light
Rotation: 0°, 180°
Text overlay
Audio streaming
One-way
Audio
Audio
compression
AAC LC 8/16 kHz
G.711 PCM 8kHz
G.726 ADPCM 8 kHz
Configurable bit rate
Securi
ty
Passwo
rd protection, IP address filtering, HTTP S encryption*, IEEE 802.1X network access
control*, digest authentication, user access log
*This product includes softw are developed by the Open SSL Project for use in the Open
SS
L Toolkit (www.openssl.org)
Network
Supported
protocols
IPv4/v6, HTTP, HTTPS*, SSL/TLS*, QoS Layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP,
SNMPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGM P, RTCP, ICMP,
DHCP,ARP,SOCKS,etc
*This product includes softw are developed by the Open SSL Project for use in the Open
SSL Toolkit (www.openssl.org)
43
AXIS M5013 PTZ Dome Network Camera
Technical Specifications
Function/group
Item
Specifications
Application
Programming
Interface
Open API for software integration, including VAPIX® and AXIS Camera Application
Platform from Axis Communications; specifications available at www.axis.com
Includes the ONVIF specification available at www.onvif.org
Support for AXIS Video Host ing System (AVHS) with One-Click Camera Connection
Intelligent video
Video motion detection, audio detection, AXIS Camera Application Platform
Alarm triggers
Video motion detection, AXIS Camera Application Platform, audio detection, temperature,
PTZ preset, memory card full, on boot
Alarm events File upload via F TP, HTTP and email
Notification via email, HTTP and TCP
Go to PTZ preset
Record to local storage
Pre- and post a larm video buffering
Video access from
web browser
Camera live view
Video recording to file (ASF)
Customizable HTML pages
Windows 7, Windows Vista, Windows XP, Windows Server 2008, Windows Server 2003
DirectX 9c or higher
For other operating systems and browsers, see www.axis.com/techsup
System
Integration
Installation,
management and
maintenance
AXIS Camera Management tool on CD and web-based configuration
Configuration of backup and restore
Firmware upgrades over HTTP or FTP, firmware available on www.axis.com
Casing
IP51–rated plastic casing, clear dome
Processor,
memory
ARTPEC-3, 256 MB RAM, 128 MB Flash
Battery backed-up real-time clock
Power
Power over Ethernet IEEE 802.3af Class 3
Connectors
RJ-45 10BASE-T/100BASE-TX PoE
Local storage
MicroSD/SDHC memory card slot (card not include
d)
Operating
conditions
Temperature: 0 °C to 45 °C (32 °F to 113 °F)
Humidity 20–80% RH (non-condensing)
Approvals
EN 55022 Class A, EN 61000–6–1, EN 61000–6–2, EN 55024
FCC Part 15 Subpart B C lass B
ICES-003 Class A
VCCI Class B
C-tick AS/NZS CISPR 22
KC Class A
EN 60950–1 (IEC 60950–1)
IEC 60529 IP51
Weight
330 g (0.7 lb.)
General
Included
accessories
Mounting bra ckets for soft and hard ceilings, clear and smoked dome cover , Quick
Guide, CD with User’s Manual, recording software, installation and management tools,
Windows decoder 1–user license
44
AXIS M5013 PTZ Dome Network Camera
Technical Specifications
Function/group
Item
Specifications
Video
management
software (not
included)
AXISCameraStation—Videomanagementsoftwareforviewingandrecordingupto50
cameras
See www.axis.com/products/video/software/ for more software applications via partners
Optional
accessories
Stand for wall mounting
White LED Illuminators
Network I/O Audio Module
Installation Display
Power over Ethernet Midspan
Multi-user decoder license pack
Performance considerations
When settings up your system, it is important to consider how various settings and situations will affect performance. Some factors
affect the amount of bandwidth (the bit rate) required, others can affect the frame rate , and some affect both. If the load on the
CPU reaches its maximum, this will also affect the fra me rate.
The following factors are among the most important to consider:
• High image resolution and/or lower comp res sion levels result in larger images. Bandwidth affected.
• Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected.
• Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and bandwidth.
• Accessing Motion JP EG and H.264 vide o streams simultaneously. Frame rate and bandw idth affected.
• Heavy usage of event settings affect the product’s CPU load. Frame rate affected.
• Heavy network utilization due to poor infrastructure. Bandwidth affected.
• Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.
45
User Manual Ver. M2.2
AXIS M5013 P
TZ Do me Network Camera Date: April 2011
© Axis Communications AB, 2011
Part No. 42
914
