Axis Q6042-E PTZ Dome Network Camera 0559-002 User Manual

USERMANUAL

AXISQ6042-EPTZDomeNetworkCamera

Aboutthisdocument

ThismanualisintendedforadministratorsandusersofAXISQ6042-E

PTZDomeNetworkCamera,andisapplicabletormware5.55and

later.Itincludesinstructionsforusingandmanagingtheproducton

yournetwork.Previousexperienceofnetworkingwillbeofusewhen

usingthisproduct.SomeknowledgeofUNIXorLinux-basedsystems

mayalsobebenecial,fordevelopingshellscriptsandapplications.

LaterversionsofthisdocumentwillbepostedtotheAxiswebsite,

asrequired.Seealsotheproduct’sonlinehelp,availableviathe

web-basedinterface.

LegalConsiderations

Videosurveillancecanberegulatedbylawsthatvaryfromcountryto

country.Checkthelawsinyourlocalregionbeforeusingthisproduct

forsurveillancepurposes.

Thisproductincludesone(1)H.264decoderlicense.Topurchase

furtherlicenses,contactyourreseller.

Liability

Everycarehasbeentakeninthepreparationofthisdocument.Please

informyourlocalAxisofceofanyinaccuraciesoromissions.Axis

CommunicationsABcannotbeheldresponsibleforanytechnicalor

typographicalerrorsandreservestherighttomakechangestothe

productandmanualswithoutpriornotice.AxisCommunicationsAB

makesnowarrantyofanykindwithregardtothematerialcontained

withinthisdocument,including,butnotlimitedto,theimplied

warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis

CommunicationsABshallnotbeliablenorresponsibleforincidentalor

consequentialdamagesinconnectionwiththefurnishing,performance

oruseofthismaterial.Thisproductisonlytobeusedforitsintended

purpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied

intheproductdescribedinthisdocument.Inparticular,andwithout

limitation,theseintellectualpropertyrightsmayincludeoneormore

ofthepatentslistedathttp://www.axis.com/patent.htmandoneor

moreadditionalpatentsorpendingpatentapplicationsintheUSand

othercountries.

Thisproductcontainslicensedthird-partysoftware.Seethemenuitem

“About”intheproduct’suserinterfaceformoreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer,

Inc.,underthetermsofApplePublicSourceLicense2.0(see

http://www.opensource.apple.com/apsl).Thesourcecodeisavailable

fromhttp://developer.apple.com/darwin/projects/bonjour/

EquipmentModications

Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe

instructionsgivenintheuserdocumentation.Thisequipmentcontains

nouser-serviceablecomponents.Unauthorizedequipmentchangesor

modicationswillinvalidateallapplicableregulatorycertications

andapprovals.

TrademarkAcknowledgments

AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare

registeredtrademarksortrademarkapplicationsofAxisABinvarious

jurisdictions.Allothercompanynamesandproductsaretrademarksor

registeredtrademarksoftheirrespectivecompanies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,

Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows

VistaandWWWareregisteredtrademarksoftherespectiveholders.

JavaandallJava-basedtrademarksandlogosaretrademarksor

registeredtrademarksofOracleand/oritsafliates.UPnP

isa

certicationmarkoftheUPnP

ImplementersCorporation.

SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,

LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,

miniSDHC,microSDHC,microSDXCarealltrademarksorregistered

trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

RegulatoryInformation

Europe

ThisproductcomplieswiththeapplicableCEmarkingdirectives

andharmonizedstandards:

•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See

ElectromagneticCompatibility(EMC),onpage2.

•LowVoltage(LVD)Directive2006/95/EC.SeeSafety,onpage2.

•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.

SeeDisposalandRecycling,onpage2.

Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom

AxisCommunicationsAB.SeeContactInformation,onpage3.

ElectromagneticCompatibility(EMC)

Thisequipmenthasbeendesignedandtestedtofulllapplicable

standardsfor:

•Radiofrequencyemissionwheninstalledaccordingtothe

instructionsandusedinitsintendedenvironment.

•Immunitytoelectricalandelectromagneticphenomenawhen

installedaccordingtotheinstructionsandusedinitsintended

environment.

USA

Thisequipmenthasbeentestedusingashieldednetworkcable(STP)

andfoundtocomplywiththelimitsforaClassAdigitaldevice,

pursuanttopart15oftheFCCRules.Theselimitsaredesignedto

providereasonableprotectionagainstharmfulinterferencewhenthe

equipmentisoperatedinacommercialenvironment.Thisequipment

generates,uses,andcanradiateradiofrequencyenergyand,ifnot

installedandusedinaccordancewiththeinstructionmanual,may

causeharmfulinterferencetoradiocommunications.Operationofthis

equipmentinaresidentialareaislikelytocauseharmfulinterference

inwhichcasetheuserwillberequiredtocorrecttheinterferenceat

hisownexpense.

Canada

ThisClassAdigitalapparatuscomplieswithCanadianICES-003.

Europe

ThisdigitalequipmentfulllstherequirementsforRFemission

accordingtotheClassAlimitofEN55022.Notice!ThisisaClassA

product.InadomesticenvironmentthisproductmaycauseRF

interference,inwhichcasetheusermayberequiredtotakeadequate

measures.

Thisproductfulllstherequirementsforemissionsandimmunity

accordingtoEN50121-4andIEC62236-4railwayapplications.

Thisproductfulllstherequirementsforimmunityaccording

toEN61000-6-1residential,commercialandlight-industrial

environments.

Thisproductfulllstherequirementsforimmunityaccordingto

EN61000-6-2industrialenvironments.

Thisproductfulllstherequirementsforimmunityaccordingto

EN55024ofceandcommercialenvironments

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRFemission

accordingtotheClassAlimitofAS/NZSCISPR22.Notice!Thisisa

ClassAproduct.InadomesticenvironmentthisproductmaycauseRF

interference,inwhichcasetheusermayberequiredtotakeadequate

measures.

Japan

この装置は、クラスA情報技術装置です。この装置を家庭環

境で使用すると電波妨害を引き起こすことがあります。こ

の場合には使用者が適切な対策を講ずるよう要求されるこ

とがあります。

Korea

이기기는업무용(A급)전자파적합기기로서판매자또는사

용자는이점을주의하시기바라며,가정외의지역에서사용

하는것을목적으로합니다.

Safety

ThisproductcomplieswithIEC/EN/UL60950-1and

IEC/EN/UL60950-22,SafetyofInformationTechnology

Equipment.

Thepowersupplyusedwiththisproductshallfullltherequirements

forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)

accordingtoIEC/EN/UL60950-1.

DisposalandRecycling

Whenthisproducthasreachedtheendofitsusefullife,disposeof

itaccordingtolocalrawsandregulations.Forinformationabout

yournearestdesignatedcollectionpoint,contactyourlocalauthority

responsibleforwastedisposal.Inaccordancewithlocallegislation,

penaltiesmaybeapplicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbedisposedof

togetherwithhouseholdorcommercialwaste.Directive2012/19/EU

onwasteelectricalandelectronicequipment(WEEE)isapplicablein

theEuropeanUnionmemberstates.Topreventpotentialharmto

humanhealthandtheenvironment,theproductmustbedisposed

ofinanapprovedandenvironmentallysaferecyclingprocess.For

informationaboutyournearestdesignatedcollectionpoint,contact

yourlocalauthorityresponsibleforwastedisposal.Businessesshould

contacttheproductsupplierforinformationabouthowtodispose

ofthisproductcorrectly.

ThisproductcomplieswiththerequirementsofDirective2011/65/EU

ontherestrictionoftheuseofcertainhazardoussubstancesin

electricalandelectronicequipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthelegislative

actAdministrationontheControlofPollutionCausedbyElectronic

InformationProducts(ACPEIP).

ContactInformation

AxisCommunicationsAB

Emdalavägen14

22369Lund

Sweden

Tel:+46462721800

Fax:+4646136130

www.axis.com

Support

Shouldyourequireanytechnicalassistance,pleasecontactyourAxis

reseller.Ifyourquestionscannotbeansweredimmediately,your

resellerwillforwardyourqueriesthroughtheappropriatechannelsto

ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:

•downloaduserdocumentationandsoftwareupdates

•ndanswerstoresolvedproblemsintheFAQdatabase.Search

byproduct,category,orphrase

•reportproblemstoAxissupportstaffbyloggingintoyourprivate

supportarea

•chatwithAxissupportstaff(selectedcountriesonly)

•visitAxisSupportatwww.axis.com/techsup/

LearnMore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,

webinars,tutorialsandguides.

AXISQ6042-EPTZDomeNetworkCamera

TableofContents

HardwareOverview..........................................6

ConnectorsandButtons..........................................6

LEDIndicators..................................................7

MidspanLEDIndicators..........................................7

AccessingtheProduct.......................................8

AccessfromaBrowser...........................................8

AccessfromtheInternet..........................................9

SettheRootPassword...........................................9

TheLiveViewPage..............................................10

MediaStreams.............................................13

HowtoStreamH.264............................................13

MJPEG........................................................13

AXISMediaControl(AMC)........................................13

AlternativeMethodsofAccessingtheVideoStream....................14

SettingUptheProduct......................................16

BasicSetup....................................................16

Video.....................................................17

VideoStream...................................................17

StreamProles.................................................18

CameraSettings................................................19

Overlay........................................................20

PrivacyMask...................................................21

LiveViewCong............................................23

PTZ(PanTiltZoom).........................................25

PresetPositions.................................................25

Autotracking...................................................26

Gatekeeper....................................................27

GuardTour.....................................................27

OSDIZones....................................................28

Advanced......................................................28

ControlQueue..................................................29

Detectors..................................................30

ShockDetection................................................30

MotionDetection...............................................30

Applications...............................................32

ApplicationLicenses.............................................32

InstallApplication...............................................32

ApplicationConsiderations........................................32

Events....................................................34

SettingUpanActionRule........................................35

Recipients.....................................................36

Schedules......................................................37

Recurrences....................................................38

Recordings.................................................39

RecordingList..................................................39

ContinuousRecording............................................39

Languages.................................................40

SystemOptions.............................................41

Security.......................................................41

Date&Time....................................................43

Network.......................................................43

Storage.......................................................48

Maintenance...................................................50

Support.......................................................50

Advanced......................................................51

ResettoFactoryDefaultSettings...................................51

Troubleshooting............................................53

CheckingtheFirmware...........................................53

UpgradingtheFirmware..........................................53

Symptoms,PossibleCausesandRemedialActions.....................54

TechnicalSpecications......................................57

AXISQ6042-EPTZDomeNetworkCamera

TableofContents

PerformanceConsiderations.......................................59

AXISQ6042-EPTZDomeNetworkCamera

HardwareOverview

Networkconnector(HighPoE)

Partnumber(P/N)&Serialnumber(S/N)

Heater

Powerbutton

SDcardslot

StatusLEDindicator

Controlbutton

ConnectorsandButtons

Fortechnicalspecications,seepage57.

NetworkConnector

RJ45Push-pullConnector(IP66).SupportsHighPoweroverEthernet(HighPoE).Usethesuppliedmidspan.

AXISQ6042-EPTZDomeNetworkCamera

HardwareOverview

NOTICE NOTICE

NOTICE

•Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothemidspanshall

beshielded(STP)andintendedfortheirspecicuse.Makesurethatthemidspanisproperlygrounded.Forinformation

aboutregulatoryrequirements,seeRegulatoryInformation,onpage2.

•TocomplywiththeIP66-rateddesignofthecameraandmaintaintheIP66protection,thesuppliedRJ45Push-pull

Connector(IP66)shallbeused.Alternatively,usetheRJ45IP66-ratedcablewithpremountedconnectorwhichisavailable

fromyourAxisreseller.Donotremovetheplasticnetworkconnectorshieldfromthecamera.

SDCardSlot

AnSDcard(notincluded)canbeusedforlocalrecordingwithremovablestorage.Formoreinformation,seeTechnicalSpecications.

NOTICE NOTICE

NOTICE

Topreventcorruptionofrecordings,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>System

Options>Storage>SDCardandclickUnmount.

ControlButton

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.Seepage51.

•ConnectingtoanAXISVideoHostingSystemservice.Seepage45.Toconnect,pressandholdthebuttonforabout1

seconduntiltheStatusLEDashesgreen.

•ConnectingtoAXISInternetDynamicDNSService.Seepage45.Toconnect,pressandholdthebuttonforabout3seconds.

PowerButton

Pressandholdthepowerbuttontotemporarilypowertheproductwhenthedomecoverisremoved.Thepowerbuttonisalsoused

withthecontrolbuttontoresetthecameratofactorydefaultsettings.Seepage51.

LEDIndicators

LED

Color

Indication

Unlit

Connectionandnormaloperation

Amber

Steadyduringstartup.Flashesduringrmwareupgrade.

Amber/redFlashesamber/redifnetworkconnectionisunavailableorlost.

RedFlashesredforrmwareupgradefailure.

Status

GreenShowssteadygreenfor10secondsfornormaloperationafterrestart.

MidspanLEDIndicators

LED

Color

Indication

UnlitNocameraconnected.

GreenSteadywhencameraconnected,normaloperation.

Green,ashingSlowashwhenovercurrentorshortcircuitconditionontheport.

Port

Green,ashing

Fastashwheninputvoltageisoutofrangeorotherinternalerror.

ACGreenSteadywhenACpowerinputconnected.

AXISQ6042-EPTZDomeNetworkCamera

AccessingtheProduct

ToinstalltheAxisproduct,refertotheInstallationGuidesuppliedwiththeproduct.

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.TherecommendedbrowsersareInternetExplorerwithWindows,

SafariwithMacintoshandFirefoxwithotheroperatingsystems.SeeTechnicalSpecications,onpage57.

ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.

TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.

Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensedcopies.

Note

•QuickTime

isalsosupportedforviewingH.264streams.

•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcanbeconguredtouseaJavaapplet

forviewingMotionJPEG.

AccessfromaBrowser

1.Startabrowser(InternetExplorer,Firefox,Safari).

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.Toaccesstheproductfroma

Macintoshcomputer(MacOSX),clickontheBonjourtabandselecttheproductfromthedrop-downlist.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabouthowto

discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress

andAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe

congured.Forinstructions,seeSettheRootPassword,onpage9.

4.Theproduct’sLiveViewpageappearsinyourbrowser.

Note

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand

userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin

yourownLiveViewpage.

AXISQ6042-EPTZDomeNetworkCamera

AccessingtheProduct

AccessfromtheInternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust

congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which

willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>

Network>TCP/IPAdvanced.

Formoreinformation,seeNATtraversal(portmapping)forIPv4,onpage46.SeealsoAXISInternetDynamicDNSService

atwww.axiscam.net

ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

SettheRootPassword

ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot

Passworddialog,whichappearswhentheproductisaccessedforthersttime.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS

certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The

HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPS,onpage41.

Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe

resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettings,onpage51.

TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1.ClickUseHTTPS.

AXISQ6042-EPTZDomeNetworkCamera

AccessingtheProduct

Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe

passwordcannowbesetsecurely.

2.Enterapasswordandthenre-enterittoconrmthespelling.

3.ClickOK.Thepasswordhasnowbeencongured.

TheLiveViewPage

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser

preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView

page.Thefollowingprovidesanoverviewofeachavailablecontrol.

ControlsontheLiveViewPage

SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformationabouthow

tocongurestreamproles,seepage18.

TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformationabouthowto

congureandenablethebutton,seeManualTrigger,onpage10.

ClickSnapshottosaveasnapshotofthevideoimage.Right-clickthevideoimagetosaveitinJPEGformatonyour

computer.ThisbuttonisprimarilyintendedforusewhentheAXISMediaControlviewertoolbarisnotavailable.

EnablethisbuttonfromLiveViewCong>ActionButtons.

Thefansareactivatedautomatically.Pressthisbuttontomanuallyactivatetheproduct’sfans.Toenablethefan

button,gotoLiveViewCong>ActionButtons.andselectShowfanbutton.

Activatetheproduct’sheaterwiththisbutton.EnablethisbuttonfromLiveViewCong>ActionButtons.

EnableordisabletheGatekeeperbyselectingOnorOfffromthedrop-downlist.ReadmoreabouttheGatekeeper

onpage27.

ManualTrigger

TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto

validateactionsduringproductinstallationandconguration.

Tocongurethemanualtrigger:

1.GotoSetup>Events.

2.ClickAddtoaddanewactionrule.

3.FromtheTriggerdrop-downlist,selectInputSignal.

4.Fromtheseconddrop-downlist,selectManualTrigger.

5.Selectthedesiredactionandconguretheothersettingsasrequired.

Formoreinformationaboutactionrules,see.

ToshowthemanualtriggerbuttonsintheLiveViewpage:

AXISQ6042-EPTZDomeNetworkCamera

AccessingtheProduct

1.GotoSetup>LiveViewLayout.

2.UnderActionButtons,selectShowmanualtriggerbutton.

AXISMediaControlviewertoolbar

TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC),onpage13formore

information.Thetoolbardisplaysthefollowingbuttons:

ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.

TheStopbuttonstopsthemediastream.

TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied

intheAMCControlPanel.

ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer

keyboardtocancelfullscreenview.

TheRecordbuttonisusedtorecordthecurrentvideostream.Thelocationwheretherecordingissavedcanbespeciedin

theAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.

PTZControls

TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder

SystemOptions>Security>Users.

WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor

releasecontrolofthePTZcontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.

ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe

mousepointer.

ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.Thecentermode

buttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawarectanglesurrounding

theareatobemagnied.Tozoomout,rotatethemousewheel.

ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.

User-denedbuttonscanalsoappearintheControlpanel.SeeControls,onpage29.

Selectarecordedtourandclick toplayapreviouslyrecordedtourandclick tostop.See

TourRecording,onpage28.

SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeePresetPositions,

onpage25.

ClicktheStartAutoTrackbuttontostartautotrackingdirectlyfromtheLiveViewpage.See

Autotracking,onpage26.

AXISQ6042-EPTZDomeNetworkCamera

AccessingtheProduct

PanandTiltbars–Usethearrowstopanandtiltthecameraview,orclickonapositiononthebartosteerthe

cameraviewtothatposition.

Zoombar–Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.

Focusbar–Usethearrowstofocusthecamera,orclickonapositiononthebartosetthefocusposition.Usingthe

focusbarwilldisabletheproduct’sautofocus.Tore-enable,usethePTZcontrolpanelwhichisopenedbyclicking

theCtrlpanelbutton(seeabove).

Irisbar–Clickonapositionontheirisbartochangethedegreetowhichtheirisisopened.Thiswilldisablethe

product’sautoiris.Tore-enable,usethePTZcontrolpanelwhichisopenedbyclickingtheCtrlpanelbutton(seeabove).

Brightnessbar–Clickonapositiononthebrightnessbartoadjusttheimagebrightness.Thissettingwillnotbesaved.

Tomakeasavedchange,gotoSetup>Video>CameraSettings>Brightnessandadjustthebrightness.

ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControls,onpage29.

AXISQ6042-EPTZDomeNetworkCamera

MediaStreams

TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe

typeyouuse.

TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,andtothelistofavailablestreamproles.

Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheLiveViewpage.

HowtoStreamH.264

ThevideocompressionstandardH.264makesgooduseofbandwidth,andcanprovidehighqualityvideostreamsatlessthan1Mbit/s.

Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof

yournetwork.TheavailableoptionsinAXISMediaControlare:

UnicastRTP

Thisunicastmethod(RTPoverUDP)isused

forliveunicastvideo,especiallywhenitis

importanttoalwayshaveanup-to-datevideo

stream,evenifsomeimagesaredropped.

RTPoverRTSP

Thisunicastmethod(RTPtunneledoverRTSP)

isusefulasitisrelativelysimpletocongure

rewallstoallowRTSPtrafc.

RTPoverRTSPoverHTTP

Thisunicastmethodcanbeusedtotraverse

rewalls.Firewallsarecommonlyconguredto

allowtheHTTPprotocol,thusallowingRTPto

betunneled.

Unicastingisusedforvideo-on-demand

transmissionsothatthereisnovideotrafc

onthenetworkuntilaclientconnectsand

requeststhestream.

Notethatthereareamaximumof20

simultaneousunicastconnections.

MulticastRTP

Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways

up-to-date,evenifsomeimagesaredropped.

Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof

clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe

routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.

Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20

simultaneousconnections.

AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe

AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.

Note

H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed

copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

MJPEG

ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient

tocreateastreamthatshowsconstantlyupdatedmotion.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage

containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS

MediaControlinInternetExplorerinWindows.

AXISMediaControl(AMC)

AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.

AXISQ6042-EPTZDomeNetworkCamera

MediaStreams

TheAMCControlPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaControlUser’sManualformore

information.

TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:

•WindowsControlPanel(fromtheStartmenu)

•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.

AlternativeMethodsofAccessingtheVideoStream

YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:

•MotionJPEGserverpush(ifsupportedbytheclient,Firefox,forexample).ThisoptionmaintainsanopenHTTPconnection

tothebrowserandsendsdataasandwhenrequired,foraslongasrequired.

•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths

canbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

AXISQ6042-EPTZDomeNetworkCamera

MediaStreams

Note

•<ip>=IPaddess

•TheAxisproductsupportsQuickTime6.5.1andlater.

•QuickTimeaddslatencytothevideostream.

•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee

this.

AXISQ6042-EPTZDomeNetworkCamera

SettingUptheProduct

TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin

thetopright-handcorneroftheLiveViewpage.

•Administratorshaveunrestrictedaccesstoallsettings.

•OperatorshaveaccesstoallsettingsexceptSystemOptions

Seealsotheonlinehelp

BasicSetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage41.

2.TCP/IP.Seepage43.

3.Date&Time.Seepage43.

4.VideoStream.Seepage17.

TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.

AXISQ6042-EPTZDomeNetworkCamera

Video

ItispossibletocongurethefollowingvideofeaturesinyourAxisproduct:

•Videostream.Seepage17.

•Streamproles.Seepage18.

•Camerasettings.Seepage19.

•Overlayimage.Seepage20.

•Privacymask.Seepage21.

VideoStream

YoucandenethefollowingvideostreamsettingsfromVideo>VideoStream:

•Image.Seepage18.

•H.264.Seepage18.

•MJPEG.Seepage18.

PixelCounter

Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereisa

requirementthattheimageisacertainsize,forexampleinfacerecognition.

Thepixelcountercanbeaccessedfrom:

•Video>VideoStream.UnderPreview,clickOpenandselecttheShowpixelcounteroptiontoenabletherectangle

intheimage.Usethemousetomoveandresizetherectangle,orenterthenumberofpixelsintheWidthandHeight

eldsandclickApply.

•TheLiveViewpageinInternetExplorerinWindows.Right-clickintheimageandselectPixelcounter.Usethemouse

tomoveandresizetherectangle.

AXISQ6042-EPTZDomeNetworkCamera

Video

Image

ThedefaultimagesettingscanbeconguredunderVideo>VideoStream.SelecttheImagetab.

Thefollowingsettingsareavailable:

•Resolution.Selectthedefaultresolution.

•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe

compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.

•Rotateimage.Ifrequired,theimagecanberotated.

•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed

amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest

frameratepossibleunderthecurrentconditions.

•Overlaysettings.SeeOverlay,onpage20.

ClickSavetoapplythenewsettings.

H.264

H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.

AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas

P-framesonlycontainthedifferencesfrompreviousframes.

TheGOVlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOVlengthmaysaveconsiderablyon

bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.

TheAxisproductsupportstwoH.264proles.TheMainproleprovideshighercompressionthantheBaselineprolewiththesame

videoquality,butrequiresmoreprocessingpowertodecode.

ThebitratecanbesetasVariableBitRate(VBR)orConstantBitRate(CBR).VBRadjuststhebitrateaccordingtotheimage

complexity,usingupmorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.CBRallowsyoutoseta

xedTargetbitratethatconsumesapredictableamountofbandwidth.Asthebitratewouldusuallyneedtoincreaseforincreased

imageactivity,butinthiscasecannot,framerateandimagequalityareaffectednegatively.Topartlycompensateforthis,itis

possibletoprioritizeeitherframerateorimagequality.Notsettingaprioritymeansthatframerateandimagequalityareequally

affected.Youmustsaveyoursettingsbeforetheycantakeeffect.

Thecurrentbitratecanbesettoappearastextoverlay.Todothis,selecttheIncludetextcheckboxoptionunderOverlay

Settingsandenterthemodier#bintheeld.

MJPEG

Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe

bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting

providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe

sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage,

themaximumframesizeshouldbesettoanoptimalvalue.

StreamProles

Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream

prolescanbeused:

•Whensettinguprecordingusingactionrules.See.

•Whensettingupcontinuousrecording.SeeContinuousRecording,onpage39.

•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.

AXISQ6042-EPTZDomeNetworkCamera

Video

Forquicksetup,useoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivename,indicatingitspurpose.If

required,thepredenedstreamprolescanbemodiedandnewcustomizedstreamprolescanbecreated.

Tocreateanewproleormodifyanexistingprole,gotoSetup>Video>StreamProles.

ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.

CameraSettings

TheVideo>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.

ImageAppearance

IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturation.Thevalue0givesa

blackandwhiteimage.

TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.

IncreasingtheSharpnesscanincreasebandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowlight

conditions.Alowersettingreducesimagenoise,butthewholeimagewillappearlesssharp.

WhiteBalance

Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis

productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight

sourcefromthedrop-downlist.Foradescriptionofeachavailablesetting,seetheonlinehelp

WideDynamicRange

Widedynamicrangecanimprovetheexposurewhenthereisaconsiderablecontrastbetweenlightanddarkareasintheimage.

EnableWDRinintensebacklightconditions.ThedifferentWDRsettingsadjustforvariousamountsofcontrastintheimage.Usea

higherWDRnumberforahighercontrast.DisableWDRinlowlightconditionsforoptimalexposure.

ExposureSettings

Exposurecontrol-Thesesettingsisusedtoadapttotheamountoflightused.Automaticisthedefaultsettinganditcanbe

usedinmostsituations.Theshutterspeedisautomaticallysettoproduceoptimumimagequality.UseManualifyouhavespecial

requirementsfortheexposuresettingandwishtolockit.Selectthedesiredexposuretimefromthedrop-downlist.

Maxexposuretime-Selectthemaximumexposuretimefromthedrop-downlist.Increasingtheexposuretimewillimprove

imagequality,butdecreasetheframerate.Theremayalsobeanincreaseinmotionblur.CheckingAllowslowshutterdecreases

theshutterspeedinlowlighttoimproveimagebrightness.

EnableBacklightcompensation-SelectEnableBacklightcompensationifabrightspotoflight,forexamplealightbulb,causes

otherareasintheimagetoappeartoodark.

Maxgain-Measuredindecibels(dB),gaindescribestheamountofamplicationappliedtoasignal,inthiscasethevisual

informationintheimage.Ahighlevelofamplicationmayprovideabetterimageinverylowlightsituations.Ahighgainwillalso

increasetheamountofimagenoise.

Exposurezones-Thissettingsdetermineswhichpartoftheimageisusedtocalculatetheexposure.Formostsituations,theAuto

settingcanbeused.Forparticularrequirement,selectapredenedarea.

IRcutlter-TheIRcutlterpreventsinfrared(IR)lightfromreachingtheimagesensor.Inpoorlightingconditions,forexampleat

night,orwhenusinganexternalIRlamp,settheIRcutltertoOff.Thisincreaseslightsensitivityandallowstheproductto“see”

infraredlight.TheimageisshowninblackandwhitewhentheIRcutlterisoff.SettheIRcutltertoAutotoautomatically

switchbetweenOnandOffaccordingtothelightingconditions.

AXISQ6042-EPTZDomeNetworkCamera

Video

Day/Nightshiftpriority-UsetheDay/Nightshiftprioritybartodeterminewhenthecamerashiftsintoeitherdaymodeornight

mode.Bydefault,thecamerawillautomaticallychangefromdaytonightmodeatapre-denedlevelwhichcorrespondstolight

conditions.Bydraggingthebarhandletowardsthesun,thecamerawillchangetodaymodeearlierandchangetonightmodelate.

ImageSettings

Autofocusenabled-Automaticfocusingisenabledbydefault.Ifthefocuspositionischangedmanuallyusingthefocusbar,

autofocuswillbedisabledevenifenabledhere.Inthiscase,usethePTZcontrolpaneltoenableautofocus,seePTZControls,onpage

11.Ifrequired,thefocuscontrolcanbedisabledunderPTZ>Advanced>Controls.

Noisereduction-SettoOntoenablenoisereduction.Noisereductionmayincreasetheamountofmotionblur.

Stabilizer-Whenmonitoringenvironmentsthataresubjecttovibrations(e.g.trafccontrol),imagesmayappeartobeunsteady.

Selectthefrequency,HighorLow,thatgivesthebestimprovementinimagequality.Enablingthestabilizerwilllimitthedigital

zoom.Seetheonlinehelp

formoreinformation.

ImagefreezeonPTZ-SelectAllmovementstofreezetheimagewhilethecameraismovingduringapan,tiltorzoomoperation.

Oncethecamerareachesitsnewposition,theviewfromthatpositionisshown.Presetsfreezestheimageonlywhenthecamera

movesbetweenpresetpositions.

Overlay

Overlaysareusedtoprovideextrainformation,forexampleforforensicvideoanalysisorduringproductinstallationand

conguration.Overlaysaresuperimposedoverthevideostream.

Anoverlaytextcandisplaythecurrentdateandtime,oratextstring.Whenusingatextstring,modierscanbeusedtodisplay

informationsuchasthecurrentbitrateorthecurrentframerate.Forinformationaboutavailablemodiers,seeFileNaming&

Date/TimeFormatsintheonlinehelp

Itisalsopossibletodisplaytextwhenanactionruleistriggered,seeUsingOverlayTextinanActionRule.

Toenableoverlays:

1.GotoVideo>VideoStreamandselecttheImagetab.

2.Toincludeanoverlayimage,selectIncludeoverlayimageatthecoordinates.Theoverlayimagemustrstbeuploadedto

theAxisproduct,seeOverlayImage.

3.Toincludedateandtime,selectIncludedateandIncludetime.

4.Toincludeatextstring,selectIncludetextandenterthetextintheeld.Modierscanbeused,seeFileNaming&

Date/TimeFormatsintheonlinehelp

5.Denetextoverlaycharacteristicsintherelevantelds.

6.ClickSave.

Tomodifythedateandtimeformat,gotoSystemOptions>Date&Time.SeeDate&Time,onpage43.

OverlayImage

Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexamplecompanylogo,isusedtoprovide

extrainformationortomaskapartoftheimage.

Sinceitisstatic,thepositionandsizeofanoverlayimagewillremainthesameregardlessofresolutionandPan/Tilt/Zoom

movements.Tosetupadynamicmask,whichwillalwaysmaskthespeciedpartofmonitoredarea,seePrivacyMask.

Touseanoverlayimage,theimagemustrstbeuploadedtotheAxisproduct:

1.GotoVideo>OverlayImage.

AXISQ6042-EPTZDomeNetworkCamera

Video

2.ClickBrowseandbrowsetothele.

3.ClickUpload.

4.SelecttheimagetousefromtheUseoverlayimagelist.

5.ClickSave.

Todisplaytheoverlayimage:

1.GotoVideo>VideoStreamandselecttheImagetab.

2.UnderOverlaySettings,selectIncludeoverlayimageatthecoordinatesandentertheXandYcoordinates.

3.ClickSave.

Forinformationaboutsupportedimageformats,seetheonlinehelp

UsingOverlayTextinanActionRule

Actionrules,see,candisplayanoverlaytextwhentheruleistriggered.Thetextcanbeusedtoprovideinformationforforensic

videoanalysis,notifysurveillanceoperatorsorvalidatetriggersandactionsduringproductinstallationandconguration.

Todisplayoverlaytextwhenanactionruleistriggered,themodier#Dshouldbeusedasdescribedbelow.Whentheruleis

triggered,#Dwillbereplacedbythetextspeciedintheactionrule.

Startbyenablingoverlaytextinthevideostream:

1.GotoVideo>VideoStreamandselecttheImagetab.

2.UnderOverlaySettings,selectIncludetext.

3.Enterthemodier#Dand,optionally,additionaltextwhichwillbedisplayedalsowhentheactionruleisnotactive.

Createtheactionrule:

1.GotoEvents>ActionRules

2.ClickAddtocreateanewrule.

3.SelectaTriggerand,optionally,aScheduleandAdditionalconditions.Seetheonlinehelpfordetails.

4.FromtheActionslist,selectOverlayText

5.EnterthetexttodisplayintheTexteld.Thisisthetextthat#Dwillbereplacedby.

6.SpecifytheDuration.Thetextcanbedisplayedwhiletheruleisactiveorforaxednumberofseconds.

Example

Todisplaythetext“Motiondetected”whenmotionisdetected,enter#DintheIncludetexteldandenter“Motiondetected”in

theTexteldwhensettinguptheactionrule.

PrivacyMask

Aprivacymaskisanareaofsolidcolorthatprohibitsusersfromviewingpartsofthemonitoredarea.Privacymaskscannotbe

bypassedviatheVAPIX®ApplicationProgrammingInterface(API).

ThePrivacyMaskList,Video>PrivacyMask,showsallthemasksthatarecurrentlyconguredintheAxisproductandindicates

iftheyareenabled.

SincethePan/Tilt/Zoomcoordinatesdeneitssizeandposition,aprivacymaskisdynamicinrelationtothemonitoredarea.This

meansthatregardlessoftheangleandzoomofthelens,thesameplaceorobjectwillbehidden.Todeneatwhatmagnicationthe

maskshouldbedisplayed,zoomtothedesiredlevelandclickSetlevel.

AXISQ6042-EPTZDomeNetworkCamera

Video

Youcanaddanewmask,re-sizethemaskwiththemouse,chooseacolorforthemask,andgivethemaskaname.

Formoreinformation,seetheonlinehelp

Important

Addingmanyprivacymasksmayaffecttheproduct’sperformance.

AXISQ6042-EPTZDomeNetworkCamera

LiveViewCong

YoucancustomizetheLiveViewpageandalterittosuityourrequirements.Itispossibletodenethefollowingfeaturesof

theLiveViewpage.

•StreamProle.Seepage18.

•DefaultViewerforBrowser.Seepage23.

•ViewerSettings.Seepage24.

•ActionButtons.ThesearethebuttonsdescribedinControlsontheLiveViewPage,onpage10.

•UserDenedLinks.Seepage24.

DefaultViewerforBrowsers

FromLiveViewCong>DefaultViewerselectthedefaultmethodforviewingvideoimagesinyourbrowser.Theproductattempts

toshowthevideoimagesintheselectedvideoformatandviewer.Ifthisisnotpossible,theproductoverridesthesettingsand

selectsthebestavailablecombination.

AXISQ6042-EPTZDomeNetworkCamera

LiveViewCong

BrowserViewerDescription

AMC

RecommendedviewerinInternetExplorer(H.264/MotionJPEG).

QuickTime

H.264.

Javaapplet

AslowerimagingalternativetoAMC(MotionJPEG).Requiresoneofthe

followinginstalledontheclient:

•JVM(J2SE)1.4.2orhigher.

•JRE(J2SE)5.0orhigher.

WindowsInternetExplorer

StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa

newimage.

ServerPush

Recommendedviewerforotherbrowsers(MotionJPEG).

QuickTime

H.264.

Javaapplet

AslowerimagingalternativetoServerPush(MotionJPEGonly).

Otherbrowsers

StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa

newimage.

Formoreinformation,pleaseseetheonlinehelp .

ViewerSettings

Tocongureoptionsfortheviewer,gotoLiveViewCong>ViewerSettings.

•SelectShowviewertoolbartodisplaytheAXISMediaControl(AMC)ortheQuickTimeviewertoolbarunderthevideo

imageinyourbrowser.

•H.264decoderinstallation.TheadministratorcandisableinstallationoftheH.264decoderincludedwithAXISMedia

Control.Thisisusedtopreventinstallationofunlicensedcopies.Furtherdecoderlicensescanbepurchasedfromyour

Axisreseller.

•SelectShowcrosshairinPTZjoystickmodetoenableacrossthatwillindicatethecenteroftheimageinPTZjoystick

mode.

•SelectUsePTZjoystickmodeasdefaulttoenablejoystickmode.Themodecanbechangedtemporarilyfromthe

PTZcontrolpanel.

•SelectEnablerecordingbuttontoenablerecordingfromtheLiveViewpage.Thisbuttonisavailablewhenusingthe

AMCviewer.TherecordingsaresavedtothelocationspeciedintheAMCControlPanel.SeeAXISMediaControl

(AMC),onpage13.

UserDenedLinks

Todisplayuser-denedlinksintheLiveViewpage,selecttheShowcustomlinkoption,givethelinkanameandthenentertheURL

tolinkto.Whendeningaweblinkdonotremovethe'http://'fromtheURLaddress.Customlinkscanbeusedtorunscriptsor

activateexternaldevicesconnectedtotheproduct,ortheycanlinktoawebpage.Customlinksdenedascgilinkswillrunthe

scriptinthebackground,inahiddenframe.Deningthelinkasaweblinkwillopenthelinkinanewwindow.

AXISQ6042-EPTZDomeNetworkCamera

PTZ(PanTiltZoom)

PresetPositions

Apresetpositionisapredenedviewthatcanbeusedtoquicklysteerthecameratoaspeciclocation.Presetpositionscan

beaccessedinseveralways:

•ByselectingthepresetfromthePresetpositionsdrop-downlistintheLiveViewPage.

•Whensettingupactionrules.See.

•WhensettingupGuardTour.Seepage27.

•WhensettinguptheGatekeeper.Seepage27

Toaddapresetposition:

1.GotoPTZ>PresetPositions.

2.Usethepan,tiltandzoomcontrolstosteerthecameraviewtothedesiredposition.

3.EnteradescriptivenameintheCurrentpositioneld.

4.Ifrequired,selectUsecurrentpositionasHome.

5.ClickAdd.Thecamera’sposition,irisandfocussettingsaresavedasapresetposition.

TheHomepositionisreadilyaccessiblebyclickingtheHomebuttonontheLiveViewpageandinthePresetPositionssetupwindow.

Tosetacustomizedhomeposition,selectUsecurrentpositionasHomewhenaddingapresetposition.Theuser-denedhome

positionwillhave(H)added,forexample,Entrance(H).ThedefaultHomeposition,called“Home”,willstillbeavailable.

TheproductcanbeconguredtoreturntotheHomepositionwhenthePTZfunctionalityhasbeeninactiveforaspeciedlength

oftime.EnterthelengthoftimeintheReturntohomewheninactiveeldandclickSave.Setthetimetozerotopreventthe

productfromautomaticallyreturningtotheHomeposition.

Toincludethepresetpositionnameintheoverlaytext,gotoVideo,selectIncludeoverlaytextandenterthemodier#Pintheeld.

Formoreinformationaboutmodiers,seeFileNaming&Date/TimeFormatsintheonlinehelp

Theproductcanbemountedinthreedifferenthorizontaldirections.ThismaycausetheviewfromPan0°tobechangedfromthe

originalview.ClickSetnewPan0°tosetthepancoordinatesystemtozerointhecurrentdirection.SetnewPan0°canbe

usefulforinstancewhenre-installingtheproductaftermaintenance.Notethat,settingPan0°willaffectallpreviouslydened

presets,guardtours,masksetc.

AXISQ6042-EPTZDomeNetworkCamera

PTZ(PanTiltZoom)

Autotracking

TheAxisproductcandetectmovementintheeldofview,forexampleamovingvehicleorperson.Ifautotrackingisenabled,the

Axisproductwillautomaticallypanandtilttofollowthemovingobject.Incasethereismuchsimultaneousmovement,theareawith

themostmovementwillbefollowed.Autotrackingcontinuesuntilthemovingobjectstopsordisappearsfromthemonitoredarea.

Movementinareasblockedbyprivacymasksandinexcludeareasdoesnottriggerautotracking.

ItisstronglyrecommendedtoenablethePTZControlQueueifautotrackingandguardtourareenabledsimultaneously.InthePTZ

ControlQueue,guardtourhaslowerprioritythanautotracking,soautotrackingwillnotbeabandonedtostartaguardtour.

Conguration

Start/StopAutotracking-ClickStarttoenableautotracking.Todisableautotracking,clickStop.

Settings-TheMovementtriggersensitivitylevelcanbesettoLow,MediumorHigh.Mediumisusuallyagoodchoice,dependingon

thesizeofthemovingobjectsandtheimagecontrast,aloworhighsensitivitymightbemoresuitable.

ExcludeAreas

Excludeareasareareaswheremovementistobeignored.

Note

Movementinanareablockedbyaprivacymaskisalwaysignored.

1.ClickAddareatocreateanexcludearea

2.Resizeandmovethearea(thebluerectangle)tothedesiredposition.

3.EnteradescriptivenameandclickSave.

Toremoveanarea,clickthenameoftheareaandclickRemove.Toenableordisableanarea,clickthenameoftheareaand

clickEnable/Disable.

MaxLimits

Thepanandtiltlimitsrestricttheareawhereautotrackingisallowed.Theareabeyondthesetlimitswillbeignored.Thismayprove

useful,forexample,toavoidtrackingbirdsinthesky.Betweenthepanstartandendlimits,autotrackingisallowedgoingclockwise.

Theillustrationsshowthedifferencebetweensettingarangefrom135°to45°(1)andarangefrom45°to135°(2).

1.SelectEnabletiltlimitandEnablepanlimitrespectivelytoenablethetiltandpanlimits.

2.EntertheTiltangleandPanlimitvalues,orclickthelinksandmovethebluehorizontalandverticalbarsinthepreview

windowuntilsatised.

3.ClickSave.

AXISQ6042-EPTZDomeNetworkCamera

PTZ(PanTiltZoom)

90°-90°

-180°/180°

0°

90°-90°

-180°/180°

0°

Topview

APanlimitstart

BPanlimitend

Gatekeeper

TheActiveGatekeepermonitorsanareasuchasanentrancegate.Whenmotionisdetectedinthemonitoredarea,theGatekeeper

will,dependingonconguration,steerthecameratoaselectedpresetpositionorstartautotrackingfromaselectedpresetposition.

Usingazoomed-inpresetpositioncanmakeitpossibleto,forexample,readalicenseplateoridentifyaperson.Whenmotion

isnolongerdetected,thecamerareturnstoitsHomepositionafteradenedtime.

ToenabletheGatekeeper,gotoPTZ>Gatekeeperandfollowtheonlineinstructions.

Itisalsopossibleto,forexample,recordvideoorsaveimages(takeasnapshot)whiletheGatekeeperisactive.GotoEventsandset

upanactionrulewithPTZPresetReachedorAutotrackingastrigger.

GuardTour

Aguardtourdisplaysthevideostreamfromdifferentpresetpositions,one-by-one,inapredeterminedorderoratrandomandfor

congurabletimeperiods.Theenabledguardtourwillkeeprunningaftertheuserhasloggedofforclosedthebrowser.

TheguardtourcapabilityinthisAxisproductalsoincludestourrecording.TourrecordingisdescribedinTourRecording,onpage28.

Toaddaguardtour:

1.GotoPTZ>GuardTourandclickAdd.

2.SelectCreateapresettourandclickOK.

3.Enteradescriptivename.

4.Specifythepauselengthbetweenruns.

5.SelectanavailablepresetpositionandclickApply.

6.SpecifytheMoveSpeed.

7.SpecifytheViewTimeinsecondsorminutes.

8.SpecifytheViewOrderorselecttheRandomvieworderoption.

9.ClickSave.

AXISQ6042-EPTZDomeNetworkCamera

PTZ(PanTiltZoom)

Tomodifyorremoveguardtours,gotoPTZ>GuardTour,selecttheguardtourintheGuardTourListandclickModify/Remove.

Formoreinformationseetheonlinehelp

TourRecording

Theguardtourfunctioninthisproductincludestourrecording,whichallowsrecordingofacustomtourusinganinputdevicesuch

asajoystick,mouse,keyboardorthroughtheVAPIX®ApplicationProgrammingInterface(API).Arecordedtourdisplaysthevideo

streamoftherecordedsequenceofPan/Tilt/Zoommovements,includingtheirvariablespeedsandlengths.

Toaddarecordedtour:

1.GotoPTZ>GuardTourandclickAdd.

2.SelectCreatearecordtourandclickOK.

3.Enteradescriptivename.

4.Specifythepauselengthbetweenruns.

5.Click

tostartrecordingthePan/Tilt/Zoommovements.

6.Whensatised,click

7.ClickOK.

Note

Onlythenameoftherecordedtourandpausebetweenrunscanbemodied.Startinganewrecordingwilloverwritethe

existingguardtour.

TherecordedtourcanbeactivatedfromtheLiveViewandGuardTourpagesorthroughevents.Formoreinformationsee

theonlinehelp

OSDIZones

On-ScreenDirectionIndicator(OSDI)zonescanbeincludedintheoverlaytext(seeOverlay,onpage20)toaidtheusertonavigate

theAxisproduct.EachOSDIzoneissetupwithcoordinatesandadescriptivename.

OSDIzonesaresetupunderPTZ>OSDIZones.TheAxisproductusesthecoordinatesofthecenteroftheviewtosetthelower

leftandupperrightzoneareas.FirstnavigatetowhereyouwouldlikethelowermostleftpointoftheOSDIzonetobelocated.

ClickGettosetthecoordinates.ProceedtowheretheupperrightpointofzoneshouldbelocatedandclickGet.Givethezonea

descriptivenameandclickOK.

ToincludethenameoftheOSDIzoneintheoverlaytext,gotoVideo<VideoStream<OverlaySettings.ChecktheInclude

textboxandenterthemodier#Lintheeld.Formoreinformationaboutmodiers,seeFileNaming&Date/TimeFormatsin

theonlinehelp

Advanced

Limits

Denethepan,tilt,zoomandfocuslimitsfortheAxisproduct.Movementstotheleftandright,upanddown,canberestrictedto

narrowtheareaundersurveillance.

Congurethenearfocuslimittoavoidfocusingonobjectstooclosetothecameralens.

WhenEnableE-ipisselected,asittiltsdownandcontinuestopanbackwards,theAxisproductwillautomaticallycorrecttheview

andipit180degrees.Theleftlimitmustbesetto–180degreesandtherightlimitto180degreesfore-iptowork.

AXISQ6042-EPTZDomeNetworkCamera

PTZ(PanTiltZoom)

Movespeedsetsthespeedofthecamera’spanandtiltmovements.Thedefaultsettingismaximumspeed.

Whenusingajoystick(oremulatingonewiththemouse)theEnableproportionalspeedsettingcanbeusedtoreducethemaximum

pan/tiltmovementspeed,i.e.thespeedthecameraviewmovesatwhenthejoystickispushedallthewayoutinanydirection.Thisis

usefulthentheviewiszoomedinonanobject.

Seetheonlinehelp

formoreinformation.

Controls

PanelShortcutCommandButtonscanbeconguredtoprovidedirectaccesstocommandsissuedviatheVAPIX®Application

ProgrammingInterface.ThebuttonswillbedisplayedinthePTZcontrolpanel,whichisavailableintheLiveViewpagethrough

theCtrlpanelbutton,seepage11.

DeselecttheoptionsunderEnable/Disablecontrolstodisablethepan,tilt,zoom,focusandiriscontrols.

Note

DisablingPTZcontrolswillnotaffectpresetpositions.Forexample,ifthetiltcontrolisdisabled,theproductcanstillmoveto

presetpositionsthatrequireatiltmovement.

ControlQueue

TheadministratorcansetupaqueueforPTZcontrollersfromPTZ>ControlQueue.Oncesetup,thePTZControlQueuebuttons

appearintheLiveViewpageofferingoneviewerexclusivecontrolforalimitedperiodoftime.Otheruserswillbeplacedinqueue.

Auserwhobelongstoagroup(seeUsers,onpage41)withahigherPTZprioritycangobeforeotherusersinthequeueand

takecontroloftheproduct.Theorderofpriorityisasfollows:

1.Administrator—AnadministratortakesoverPTZcontrolregardlessofwhoisrstinqueue.Theadministratorwillbe

removedfromthequeue60secondsafterthelastPTZcontrolcommand.

2.Event—TheAxisproductcanbeconguredtogotoapresetpositionwhentriggeredbyanalarm(see).Theeventwill

immediatelybeplacedrstinthequeueexceptwhenanadministratorisincontrol.

3.Operator—Sameasadministratorbutwithlowerpriority

4.GuardTour—Aguardtour(seepage27)hasPTZcontrolforanindeniteperiodoftime.Itmaybeoverriddenbyan

operator,eventoradministrator.Theguardtourwillresumewhenhigherprioritygroupsleavethequeue.

5.Viewer—Multipleviewersmustwaitfortheirturn.Theviewerhas60secondsPTZcontrolbeforecontrolispassed

ontothenextviewerinqueue.

Note

•TheadministratorcanenableanddisablePTZcontrolsforselectedusers.

•Toidentifydifferentusersintheviewergroup,cookiesmustbeenabledontheclient.

AXISQ6042-EPTZDomeNetworkCamera

Detectors

ShockDetection

EnableShockDetectionfromtheDetectorsmenu.Shockdetectionisused,forexample,togenerateanalarmiftheproductishit

byanobject.

UsetheShocksensitivityslidertoadjustthesensitivitylevelatwhichtheproductshouldsendanalarmuponbeinghit.Low

sensitivityvalueimpliesthattheproductwillgenerateanalarmonlyifthehitispowerful.

MotionDetection

Motiondetectionisusedtogenerateanalarmwhenevermovementstartsorstopsinthecameraview.

Motiondetectionisconguredbydeningupto10IncludeandExcludewindows:

•Includewindows—deneareaswheremotionshouldbedetected

•Excludewindows—deneareaswithinanIncludewindowthatshouldbeignored(areasoutsideIncludewindows

areautomaticallyignored).

Forinstructions,seeSetUpMotionDetectionWindows,onpage30.

Tocontrolthenumberofmotiondetectionalarms,theparametersObjectSize,HistoryandSensitivitycanbeadjusted.See

MotionDetectionParameters,onpage31.

Oncemotiondetectionwindowsarecongured,theAxisproductcanbeconguredtoperformactionswhenmotionisdetected.

Possibleactionsincludeuploadingimagesandstartrecording.Formoreinformation,seeSettingUpanActionRule,onpage35.

Note

•Usingthemotiondetectionfeaturemaydecreasetheproduct’soverallperformance.

•ThepositionoftheMotionDetectionWindowisrelativetotheorientationoftheCamera.Changingtheorientationofthe

camerawillalsochangethepositionoftheMotionDetectionWindow.

SetUpMotionDetectionWindows

TosetupamotiondetectionIncludeWindow,followtheseinstructions:

1.GotoDetectors>MotionDetection.

2.SelecttheCongureIncludedWindowsoptionandclickNew.Selectthenewwindowinthelistofwindowsand

enteradescriptivename.

AXISQ6042-EPTZDomeNetworkCamera

Detectors

3.Adjustthesize(dragthebottomright-handcorner)andtheposition(clickonthetextatthetopanddragtothedesired

position)ofthewindow.

4.AdjusttheObjectSize,HistoryandSensitivityprolesliders(seeMotionDetectionParametersfordetails).Anydetected

motionwithinanactivewindowisindicatedbyredpeaksintheActivitywindow.

5.ClickSave.

Toexcludepartsoftheincludewindow,selecttheCongureExcludedWindowsandpositiontheexcludewindowwithinthe

includewindow.

Todeleteanincludeorexcludewindow,selectthewindowinthelistofwindowsandclickDel.

MotionDetectionParameters

Theparameterscontrollingmotiondetectionaredescribedinthetablebelow:

Parameter

ObjectSize

History

Sensitivity

Description

Objectsizerelativetowindow

size.

Objectmemorylength.

Differenceinluminance

betweenbackgroundand

object.

Highlevel(100%)

Onlyverylargeobjectstrigger

motiondetection.

Anobjectthatappearsin

thewindowtriggersmotion

detectionforalongtime

beforeitisconsideredas

non-moving.

Ordinarycoloredobjectson

ordinarybackgroundstrigger

motiondetection.

Mediumlevel(50%)

Alargedifferenceinluminance

isrequiredtotriggermotion

detection.

Lowlevel(0%)

Evenverysmallobjectstrigger

motiondetection.

Anobjectthatappearsin

thewindowtriggersmotion

detectiononlyforaveryshort

timebeforeitisconsideredas

non-moving.

Onlyverybrightobjectson

adarkbackgroundtrigger

motiondetection.

Recommendedvalues

5–15%60–90%75–95%

Defaultvalues

15%90%90%

Note

•Totriggeronsmallobjectsormovements,useseveralsmallmotiondetectionwindowsratherthanonelargewindow

andselectalowobjectsize.

•Toavoidtriggeringonsmallobjects,selectahighobjectsize.

•Whilemonitoringanareawheremovingobjectsarenotexpected,selectahighhistorylevel.Thiswillcausemotion

detectiontotriggeraslongastheobjectispresentinthewindow.

•Toonlydetectashinglight,selectalowsensitivity.Inothercaseshighsensitivityisrecommended.

AXISQ6042-EPTZDomeNetworkCamera

Applications

ThirdpartyapplicationscanbeuploadedtoandinstalledontheAxisproduct.Applicationsaddfunctionalitytotheproduct,for

examplevideoanalyticsandintelligentvideocapabilitiessuchasrecognition,tracking,detectionandcounting.Forinformation

aboutavailableapplications,downloads,trialsandlicenses,gotowww.axis.com/applications

Note

•Itisrecommendedtorunoneapplicationatatime.

•Avoidrunningapplicationswhenthebuilt-inmotiondetectionisactive.

ApplicationLicenses

Someapplicationsneedalicensetorun.Licensescanbeinstalledintwoways:

•Automaticinstallation—requiresaccesstotheInternet

•Manualinstallation—obtainthelicensekeyfromtheapplicationvendoranduploadthekeytotheAxisproduct

Torequestalicense,theAxisproductserialnumber(S/N)isrequired.Theserialnumbercanbefoundontheproductlabelandunder

SystemOptions>Support>SystemOverview.

InstallApplication

Toinstallandstartanapplication:

1.GotoSetup>Applications.

2.UnderUploadApplication,clickBrowse.LocatetheapplicationleandclickUploadPackage.

3.Installthelicense(ifapplicable).Forinstructions,seethedocumentationprovidedbytheapplicationvendor.

4.Starttheapplication.GotopageApplications,selecttheapplicationinthelistofinstalledapplicationsandclickStart.

5.Conguretheapplication.Forinstructions,seethedocumentationprovidedbytheapplicationvendor.

Note

•Applicationscanbeuploadedbyproductadministrators.

•ApplicationsandlicensescanbeinstalledonmultipleproductsatthesametimeusingAXISCameraManagement,version

3.10andlater.

Togeneratealoglefortheapplication,gotoApplications.SelecttheapplicationandclickLog.

ApplicationConsiderations

Ifanapplicationisupgraded,applicationsettings,includingthelicense,willberemoved.Thelicensemustbereinstalledand

theapplicationrecongured.

IftheAxisproduct’srmwareisupgraded,installedapplicationsandtheirsettingswillremainunchanged,althoughthisisnot

guaranteedbyAxisCommunicationsAB.Notethattheapplicationmustbesupportedbythenewrmware.Forinformationabout

rmwareupgrades,seeUpgradingtheFirmware.

IftheAxisproductisrestarted,runningapplicationswillrestartautomatically.

IftheAxisproductisrestored,installedapplicationsremainunchangedbutmustberestarted.Tostarttheapplication,goto

Setup>Applications.SelecttheapplicationinthelistofinstalledapplicationsandclickStart.Forinformationaboutrestoring

theAxisproduct,seeMaintenance.

AXISQ6042-EPTZDomeNetworkCamera

Applications

IftheAxisproductisresettofactorydefault,installedapplicationsandtheirsettingsareremoved.Forinformationaboutfactory

default,seeResettoFactoryDefaultSettings.

AXISQ6042-EPTZDomeNetworkCamera

Events

TheAxisproductcanbeconguredtoperformactionswhendifferenteventsoccur,forexample,startarecordingwhenmotionis

detected.ThesetofconditionsthatdeneshowandwhentheactionistriggerediscalledanActionRule.

AvailableActionRuletriggersandconditionsinclude:

•Applications—useinstalledapplicationstotriggertherule,seeApplications,onpage32.

•Detectors

-LiveStreamAccessed—triggertherulewhenanystreamisaccessedandduringedgestorageplayback.

Thiscanforexamplebeusedtosendnotications.

-MotionDetection—triggertherulewhenmotionisdetected,seeMotionDetection,onpage30.

•Hardware

-CasingOpen—triggertheruleifthecasingofaconnectedexternaldevice,suchasajunctionboxorcabinet

(notincluded),isremovedoropened.Thiscanforexamplebeusedtosendnoticationsofmaintenanceor

unauthorizedtampering.

-Fan—triggertheruleifthefanismalfunctioning.Thiscanforexamplebeusedtosendmaintenance

notications.

-Heater—triggertheruleiftheheaterismalfunctioning.Thiscanforexamplebeusedtosendmaintenance

notications.

-Network—triggertheruleifnetworkconnectionislostorrestored.Thiscanforexamplebeusedtostart

recordingtotheSDcard.

-Temperature—triggertheruleifthetemperaturefallsoutsideorinsidetheoperatingrangeoftheproduct.This

canforexamplebeusedtosendmaintenancenotications.

•InputSignal

-ManualTrigger—triggertheruleusingtheManualTriggerbuttonintheLiveViewpage,seeControlson

theLiveViewPage,onpage10.Thiscanforexamplebeusedtovalidateactionsduringproductinstallation

andconguration.

-VirtualInputs—canbeusedbyaVMS(VideoManagementSystem)totriggeractions.Virtualinputscan,for

example,beconnectedtobuttonsintheVMSuserinterface.

•PTZ

-Autotracking—triggertherulewhenautotrackingstartsorstops,seeAutotracking,onpage26.

-Error—triggertheruleifthePTZfunctionalityisnotworkingcorrectly.Thiscanforexamplebeusedto

sendmaintenancenotications.

-Moving—triggertherulewhenthecameraviewmovesduetoaPTZoperation.Thiscanforexamplebeused

asanadditionalconditiontopreventanactionruletriggeredbymotiondetectiontorecordvideowhilethe

cameraviewmovesduetoaPTZoperation.

-PresetReached—triggertherulewhenthecamerastopsatapresetposition.Thiscanbeforexamplebeused

withtheSendImagesactiontouploadimagesfromthepresetposition.

-Ready—triggertherulewhenthePTZfunctionalityisreadytobeused.Thiscanforexamplebeusedtosteer

thecameratoaspecicpresetpositionwhentheproductisstarted.

•Storage

AXISQ6042-EPTZDomeNetworkCamera

Events

-Disruption—triggertheruleifstorageproblemsaredetected,forexampleifthestoragedeviceisunavailable,

removed,full,lockedorifotherreadorwriteproblemsoccur.Thiscanforexamplebeusedtosendmaintenance

notications.

-Recording—triggerstherulewhentheAxisproductrecordstothestoragedevice.Therecordingstatustrigger

canbeusedtonotifytheoperator,forexamplebyashingLEDlights,iftheproducthasstartedorstoppedto

recordtothestoragedevice.Notethat,thistriggercanbeusedonlyforedgestoragerecordingstatus.

•System

-ShockDetected—TriggertherulewhentheAxisproductdetectsithasbeentiltedorhit.SeeShockDetection,

onpage30.

-SystemReady—triggertherulewhentheproducthasbeenstartedandallservicesarerunning.Thiscanfor

examplebeusedtosendanoticationwhentheproductrestarts.

•Time

-Recurrence—triggertheruleperiodically,seeRecurrences,onpage38.Thiscanforexamplebeusedtoupload

animageevery5minutes.

-UseSchedule—triggertheruleaccordingtotheselectedschedule,seeSchedules,onpage37.

Availableactionsinclude:

•Day/NightVisionMode—setdaymode(IRcutlteron)ornightmode(IRcutlteroff).

•OverlayText—displayanoverlaytext,seeUsingOverlayTextinanActionRule,onpage21.

•PTZControl

-Autotracking—startautotracking,seeAutotracking,onpage26.

-PresetPosition—gotoapresetposition.

-GuardTour—startaguardtour,seeGuardTour,onpage27.

•RecordVideo—recordvideotoaselectedstorage.

•SendImages—sendimagestoarecipient.

•SendNotications—sendanoticationmessagetoarecipient.

•SendVideoClip—sendavideocliptoarecipient.

SettingUpanActionRule

Anactionruledenestheconditionsthatmustbemetfortheproducttoperformanaction,forexamplerecordvideoorsendan

emailnotication.Ifmultipleconditionsaredened,allofthemmustbemettotriggertheaction.

Thefollowingexampledescribeshowtosetupanactionruletorecordvideotoanetworkshareifthereismovementinthe

camera’seldofview.

Setupmotiondetectionandaddanetworkshare:

1.GotoDetectors>MotionDetectionandcongureamotiondetectionwindow,seepage30

2.GotoSystemOptions>Storageandsetupthenetworkshare,seepage49.

Setuptheactionrule:

1.GotoEvents>ActionRulesandclickAdd.

2.SelectEnableruleandenteradescriptivenamefortherule.

AXISQ6042-EPTZDomeNetworkCamera

Events

3.SelectDetectorsfromtheTriggerdrop-downlist.

4.SelectMotionDetectionfromthedrop-downlist.Selectthemotiondetectionwindowtouse.

5.Optionally,selectaScheduleandAdditionalconditions,seebelow.

6.UnderActions,selectRecordVideofromtheTypedrop-downlist.

7.SelectaStreamproleandconguretheDurationsettingsasdescribedbelow.

8.SelectNetworkSharefromtheStoragedrop-downlist.

Toaddadditionalcriteria,selecttheAdditionalconditionsoptionandaddadditionaltriggers.Topreventanactionfrombeing

triggeredrepeatedly,aWaitatleasttimecanbeset.Enterthetimeinhours,minutesandseconds,duringwhichthetrigger

shouldbeignoredbeforetheactionrulecanbeactivatedagain.

TherecordingDurationofsomeactionscanbesettoincludetimeimmediatelybeforeandaftertheevent.SelectPre-triggertime

and/orPost-triggertimeandenterthenumberofseconds.WhenWhiletheruleisactiveisenabledandtheactionistriggered

againduringthepost-triggertime,therecordingtimewillbeextendedwithanotherpost-triggertimeperiod.

Formoreinformation,seetheonlinehelp

FallbackAction

Afallbackactionisstartediftheprimaryactioncannotbestarted,forexampleifconnectiontoarecipientcannotbeestablished.

Fallbackactionsaretypicallyusedtosendemailnoticationsonfailedactionsortouploadimagestoasecondaryrecipient.

Recipients

Recipientsreceivemedialesandnoticationmessages.Thefollowingrecipientsareavailable:

RecipientUsewithaction

SendImages

SendNotication

SendVideoClip

FTP

SendImages

SendVideoClip

HTTP

SendImages

SendNotication

SendVideoClip

HTTPSSendImages

SendNotication

SendVideoClip

NetworkShare

SendImages

SendVideoClip

TCPSendNotication

1.Someemailprovidershavesecurityltersthatpreventusersfromreceivingorviewinglargeamountofattachments,fromreceivingscheduled

emailsandsimilar.Checktheemailprovider’ssecuritypolicytoavoiddeliveryproblemsandlockedemailaccounts.

AXISQ6042-EPTZDomeNetworkCamera

Events

2.Anetworksharecanalsobeusedasastoragedeviceforrecordedvideo.GoSystemOptions>Storagetocongureanetworksharebefore

settingupacontinuousrecordingoranactionruletorecordvideo.SeeStorage,onpage48formoreinformationaboutstoragedevices.

Toaddarecipient:

1.GotoEvents>RecipientsandclickAdd.

2.Enteradescriptivename.

3.SelectarecipientType.

4.Entertheinformationneededfortherecipienttype.

5.ClickTesttotesttheconnectiontotherecipient.

6.ClickOK.

SettingUpanEmailRecipient

Emailrecipientscanbeconguredbyselectingoneofthelistedemailproviders,orbyspecifyingtheSMTPserver,portand

authenticationusedby,forexample,acorporateemailserver.

Note

Someemailprovidershavesecurityltersthatpreventusersfromreceivingorviewinglargeamountofattachments,from

receivingscheduledemailsandsimilar.Checktheemailprovider’ssecuritypolicytoavoiddeliveryproblemsandlocked

emailaccounts.

Tosetupanemailrecipientusingoneofthelistedproviders:

1.GotoEvents>RecipientsandclickAdd.

2.EnteraNameandselectEmailfromtheTypelist.

3.EntertheemailaddressestosendemailstointheToeld.Usecommastoseparatemultipleaddresses.

4.SelecttheemailproviderfromtheProviderlist.

5.EntertheuserIDandpasswordfortheemailaccount.

6.ClickTesttosendatestemail.

Tosetupanemailrecipientusingforexampleacorporateemailserver,followtheinstructionsabovebutselectUserdenedas

Provider.EntertheemailaddresstoappearassenderintheFromeld.SelectAdvancedsettingsandspecifytheSMTPserver

address,portandauthenticationmethod.Optionally,selectUseencryptiontosendemailsoveranencryptedconnection.Theserver

certicatecanbevalidatedusingthecerticatesavailableintheAxisproduct.Forinformationonhowtouploadcerticates,

seeCerticates,onpage42.

Schedules

Schedulescanbeusedasactionruletriggersorasadditionalconditions,forexampletorecordvideoifmotionisdetectedoutside

ofcehours.Useoneofthepredenedschedulesorcreateanewscheduleasdescribedbelow.

Tocreateanewschedule:

1.GotoEvents>SchedulesandclickAdd.

2.Enteradescriptivenameandtheinformationneededforadaily,weekly,monthlyoryearlyschedule.

3.ClickOK.

TousethescheduleinanActionRule,selecttheschedulefromtheScheduledrop-downlistintheActionRuleSetuppage.

AXISQ6042-EPTZDomeNetworkCamera

Events

Recurrences

RecurrencesareusedtotriggerActionRulesrepeatedly,forexampleevery5minutesoreveryhour.

Tosetuparecurrence:

1.GotoEvents>RecurrencesandclickAdd.

2.Enteradescriptivenameandrecurrencepattern.

3.ClickOK.

TousetherecurrenceinanActionRule,rstselectTimefromtheTriggerdrop-downlistintheActionRuleSetuppageand

thenselecttherecurrencefromtheseconddrop-downlist.

Tomodifyorremoverecurrences,selecttherecurrenceintheRecurrencesListandclickModifyorRemove.

AXISQ6042-EPTZDomeNetworkCamera

Recordings

TheAxisproductcanbeconguredtorecordvideocontinuouslyoraccordingtoanactionrule:

•Tostartacontinuousrecording,seepage39.

•Tosetupactionrules,seepage35.

•Toaccessrecordings,seeRecordingList,onpage39.

•Tocongurecameracontrolledstorage,seeStorage,onpage48.

RecordingList

RecordedvideosarelistedontheRecordings>Listpage.Thelistshowseachrecording’sstartdateandtime,durationandthe

eventthattriggeredtherecording.

Toplayordownloadarecording,followthesesteps:

1.GotoRecordings>List.

2.Usetheltertonarrowthelistofrecordings.EnterthedesiredltercriteriaandclickFilter.Someltersmaytake

alongtimetocomplete.

3.Selecttherecording.

4.ClickPlaytoplaytherecording,orclickDownloadtodownloadtherecording.

Multiplerecordingscanbedownloadedatthesametime.SelecttherecordingsandclickDownload.Thedownloadedleisaziple

containingaminimumofthreeles,ofwhichtheMatroska(mkv)lesaretheactualrecordings.Therecordingsaretime-stamped

withthedateandtimetheyweredownloaded(thatis,notthedatetherecordingsweremade).

Note

ToplayrecordingsinWindowsMediaPlayer,AXISMatroskaFileSplittermustbeinstalled.AXISMatroskaFileSplitter

canbedownloadedfromwww.axis.com/techsup/software

Fordetailedrecordingandvideoinformation,selectarecordingandclickProperties.

Toremovearecording,selecttherecordingandclickRemove.

ContinuousRecording

TheAxisproductcanbeconguredtocontinuouslysavevideotoastoragedevice.SeeStorage,onpage48formoreinformation

aboutstoragedevices.Topreventthediskfrombecomingfull,itisrecommendedtocongurethedisktoautomaticallyremoveold

recordings.Ifanewstreamproleisselectedwhilearecordingisongoing,therecordingwillbestoppedandsavedintherecording

listandanewrecordingwiththenewstreamprolewillstart.Allpreviouscontinuousrecordingswillremainintherecordinglist

untiltheyareremovedmanuallyorthroughautomaticremovalofoldrecordings.

Tostartacontinuousrecording,followthesesteps:

1.GotoRecordings>Continuous.

2.SelectEnabled.

3.SelecttypeofstoragedevicefromtheDisklist.

4.SelectaStreamproletouseforcontinuousrecordings.

5.ClickSavetosaveandstarttherecording.

AXISQ6042-EPTZDomeNetworkCamera

Languages

MultiplelanguagescanbeinstalledintheAxisproduct.Allwebpagesincludingtheonlinehelpwillbedisplayedintheselected

language.Toswitchlanguages,gotoSetup>Languagesandrstuploadthenewlanguagele.Browseandlocatetheleandclick

theUploadLanguagebutton.SelectthenewlanguagefromthelistandclickSave.

Note

•Resettingtheproducttofactorydefaultsettingswilleraseanyuploadedlanguageleandresettheproductlanguageto

English.

•ClickingtheRestorebuttonontheMaintenancepagewillnotaffectthelanguage.

•Armwareupgradewillnotaffectthelanguageused.Howeverifyouhaveuploadedanewlanguagetotheproductand

laterupgradethermware,itmayhappenthatthetranslationnolongermatchestheproduct'swebpages.Inthiscase,

uploadanupdatedlanguagele.

•Alanguagealreadyinstalledintheproductwillbereplacedwhenacurrentoralaterversionofthelanguageleisuploaded.

AXISQ6042-EPTZDomeNetworkCamera

SystemOptions

Security

Users

UseraccesscontrolisenabledbydefaultandcanbeconguredunderSystemOptions>Security>Users.Anadministratorcan

setupotherusersbygivingthemusernamesandpasswords.Itisalsopossibletoallowanonymousviewerlogin,whichmeans

thatanybodymayaccesstheLiveViewpage.

Theuserlistdisplaysauthorizedusersandusergroups(accesslevels):

Viewer-AccesstotheLiveViewpage

Operator-AccesstotheLiveViewpageandtoallsettingsexceptSystemOptions

Administrator-Unrestrictedaccesstoallsettings;canadd,modifyandremoveotherusers.

UnderHTTP/RTSPPasswordSettings,selectthetypeofpasswordtoallow.Youmayneedtoallowunencryptedpasswordsifthere

areviewingclientsthatdonotsupportencryption,orifyouupgradedthermwareandexistingclientssupportencryptionbutneed

tologinagainandbeconguredtousethisfunctionality.

UnderUserSettings,selecttheEnableanonymousviewerloginoptiontoallowanonymoususersaccesstotheLiveViewpage.

SelecttheEnableanonymousPTZcontrollogintoallowanonymoususersaccesstothePTZcontrols.

DeselecttheEnableBasicSetupoptiontohidetheBasicSetupmenu.BasicSetupprovidesquickaccesstosettingsthatshouldbe

madebeforeusingtheAxisproduct.

ONVIF

ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforendusers,integrators,consultants,

andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenablesinteroperablitybetween

differentvendorproducts,increasedexibility,reducedcostandfuture-proofsystems.

BycreatingauseryouautomaticallyenableONVIFcommunication.UsetheusernameandpasswordwithallONVIFcommunication

withtheproduct.Formoreinformationseewww.onvif.org

IPAddressFilter

IPaddresslteringisenabledontheSystemOptions>Security>IPAddressFilterpage.Onceenabled,thelistedIPaddressare

allowedordeniedaccesstotheAxisproduct.SelectAlloworDenyfromthelistandclickApplytoenableIPaddressltering.

Theadministratorcanaddupto256IPaddressentriestothelist(asingleentrycancontainmultipleIPaddresses).

HTTPS

HTTPS(HyperTextTransferProtocoloverSecureSocketLayer,orHTTPoverSSL)isawebprotocolprovidingencryptedbrowsing.

HTTPScanalsobeusedbyusersandclientstoverifythatthecorrectdeviceisbeingaccessed.Thesecuritylevelprovidedby

HTTPSisconsideredadequateformostcommercialexchanges.

TheAxisproductcanbeconguredtorequireHTTPSwhenusersfromdifferentusergroups(administrator,operator,viewer)connect.

TouseHTTPS,anHTTPScerticatemustrstbeinstalled.GotoSystemOptions>Security>Certicatestoinstallandmanage

certicates.SeeCerticates,onpage42.

ToenableHTTPSontheAxisproduct:

1.GotoSystemOptions>Security>HTTPS

AXISQ6042-EPTZDomeNetworkCamera

SystemOptions

2.SelectanHTTPScerticatefromthelistofinstalledcerticates.

3.Optionally,clickCiphersandselecttheencryptionalgorithmstouseforSSL.

4.SettheHTTPSConnectionPolicyforthedifferentusergroups.

5.ClickSavetoenablethesettings.

ToaccesstheAxisproductviathedesiredprotocol,enterhttps://orhttp://intheaddresseldinabrowser.

TheHTTPSportcanbechangedontheSystemOptions>Network>TCP/IP>Advancedpage.

IEEE802.1X

IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork

devices.IEEE802.1XisbasedonEAP(ExtensibleAuthenticationProtocol).

ToaccessanetworkprotectedbyIEEE802.1X,devicesmustbeauthenticated.Theauthenticationisperformedbyanauthentication

server,typicallyaRADIUSserver,examplesofwhichareFreeRADIUSandMicrosoftInternetAuthenticationService.

InAxisimplementation,theAxisproductandtheauthenticationserveridentifythemselveswithdigitalcerticatesusingEAP-TLS

(ExtensibleAuthenticationProtocol-TransportLayerSecurity).ThecerticatesareprovidedbyaCerticationAuthority(CA).

Youneed:

•aCAcerticatetoauthenticatetheauthenticationserver

•aCA-signedclientcerticatetoauthenticatetheAxisproduct.

Tocreateandinstallcerticates,gotoSystemOptions>Security>Certicates.SeeCerticates,onpage42.ManyCAcerticates

arepreinstalled.

ToallowtheproducttoaccessanetworkprotectedbyIEEE802.1X:

1.GotoSystemOptions>Security>IEEE802.1X.

2.SelectaCACerticateandaClientCerticatefromthelistsofinstalledcerticates.

3.UnderSettings,selecttheEAPOLversionandprovidetheEAPidentityassociatedwiththeclientcerticate.

4.ChecktheboxtoenableIEEE802.1XandclickSave.

Note

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbesynchronizedwithanNTP

server.SeeDate&Time,onpage43.

Certicates

Certicatesareusedtoauthenticatedevicesonanetwork.Typicalapplicationsincludeencryptedwebbrowsing(HTTPS),network

protectionviaIEEE802.1Xandsecureuploadofimagesandnoticationmessagesforexampleviaemail.Twotypesofcerticates

canbeusedwiththeAxisproduct:

Server/Clientcerticates-toauthenticatetheAxisproduct

CAcerticates-toauthenticatepeercerticates,forexamplethecerticateofanauthenticationserverincasetheAxisproductis

connectedtoanIEEE802.1Xprotectednetwork.

Note

Installedcerticates,exceptpreinstalledCAcerticates,willbedeletediftheproductisresettofactorydefault.Preinstalled

CAcerticatesthathavebeendeletedwillbereinstalled.

AServer/Clientcerticatecanbeself-signedorissuedbyaCerticateAuthority(CA).Aself-signedcerticateofferslimited

protectionandcanbeusedbeforeaCA-issuedcerticatehasbeenobtained.

AXISQ6042-EPTZDomeNetworkCamera

SystemOptions

Toinstallaself-signedcerticate:

1.GotoSystemOptions>Security>Certicates.

2.ClickCreateself-signedcerticateandprovidetherequestedinformation.

TocreateandinstallaCA-signedcerticate:

1.Createaself-signedcerticateasdescribedabove.

2.GotoSystemOptions>Security>Certicates.

3.ClickCreatecerticatesigningrequestandprovidetherequestedinformation.

4.CopythePEM-formattedrequestandsendtotheCAofyourchoice.

5.Whenthesignedcerticateisreturned,clickInstallcerticateanduploadthecerticate.

Server/ClientcerticatescanbeinstalledasCerticatefromsigningrequestorasCerticateandprivatekey.SelectCerticate

andprivatekeyiftheprivatekeyistobeuploadasaseparateleorifthecerticateisinPKCS#12format.

TheAxisproductisshippedwithseveralpreinstalledCAcerticates.Ifrequired,additionalCAcerticatescanbeinstalled:

1.GotoSystemOptions>Security>Certicates

2.ClickInstallcerticateanduploadthecerticate.

Date&Time

TheAxisproduct’sdateandtimesettingsareconguredunderSystemOptions>Date&Time.

CurrentServerTimedisplaysthecurrentdateandtime(24hclock).Thetimecanbedisplayedin12hclockinthetextoverlay(see

below).

Tochangethedateandtimesettings,selectthepreferredTimemodeunderNewServerTime:

•Synchronizewithcomputertimesetsdateandtimeaccordingtothecomputer’sclock.Withthisoption,dateand

timearesetonceandwillnotbeupdatedautomatically.

•SynchronizewithNTPServerobtainsdateandtimefromanNTPserver.Withthisoption,dateandtimesettingsare

updatedcontinuously.ForinformationonNTPsettings,seeNTPConguration,onpage45.

IfusingahostnamefortheNTPserver,aDNSservermustbecongured.SeeDNSConguration,onpage45.

•Setmanuallyallowsyoutomanuallysetdateandtime.

IfusinganNTPserver,selectyourTimezonefromthedrop-downlist.Ifrequired,checkAutomaticallyadjustfordaylightsaving

timechanges.

TheDate&TimeFormatUsedinImagesisthedateandtimeformatdisplayedasatextoverlayinthevideostream.Usethe

predenedformatsorseeFileNaming&Date/TimeFormatsintheonlinehelp

forinformationonhowtocreatecustomdateand

timeformats.Toincludedateandtimeintheoverlaytext,gotoVideoandselectIncludedateandIncludetime.

Network

BasicTCP/IPSettings

TheAxisproductsupportsIPversion4andIPversion6.Bothversionscanbeenabledsimultaneously,andatleastoneversion

mustalwaysbeenabled.

AXISQ6042-EPTZDomeNetworkCamera

SystemOptions

IPv4AddressConguration

Bydefault,theAxisproductissettouseIPv4(IPversion4)andtoobtaintheIPaddressautomaticallyviaDHCP.TheIPv4settingsare

conguredunderSystemOptions>Network>TCP/IP>Basic.

DHCP(DynamicHostCongurationProtocol)allowsnetworkadministratorstocentrallymanageandautomatetheassignmentof

IPaddresses.DHCPshouldonlybeenabledifusingdynamicIPaddressnotication,oriftheDHCPcanupdateaDNSserver.Itis

thenpossibletoaccesstheAxisproductbyname(hostname).

IfDHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orreset

theproducttothefactorydefaultsettings(seepage51)andthenperformtheinstallationagain.

TouseastaticIPaddress,checkUsethefollowingIPaddressandspecifytheIPaddress,subnetmaskanddefaultrouter.

IPv6AddressConguration

IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtothecongurationinthenetworkrouter.

ToenableIPv6,gotoSystemOptions>Network>TCP/IP>Basic.OthersettingsforIPv6shouldbeconguredinthenetworkrouter.

ARP/Ping

Theproduct’sIPaddresscanbeassignedusingARPandPing.Forinstructions,seeAssignIPAddressUsingARP/Ping,onpage44.

TheARP/Pingserviceisenabledbydefaultbutisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIP

addressisassigned.Tore-assignIPaddressusingARP/Ping,theproductmustberestartedtoenableARP/Pingforanadditional

twominutes.

Todisabletheservice,gotoSystemOptions>Network>TCP/IP>BasicandcleartheoptionEnableARP/PingsettingofIPaddress.

Pingingtheproductisstillpossiblewhentheserviceisdisabled.

AssignIPAddressUsingARP/Ping

Theproduct'sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower.

1.AcquireafreestaticIPaddressonthesamenetworksegmentasthecomputer.

2.Locatetheserialnumber(S/N)ontheproductlabel.

3.Openacommandpromptandenterthefollowingcommands:

Linux/Unixsyntax

arp-s<IPaddress><serialnumber>temp

ping-l408<IPaddress>

Linux/Unixexample

arp-s192.168.0.12500:40:8c:18:10:00temp

ping-l408192.168.0.125

Windowssyntax(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s<IPaddress><serialnumber>

ping-l408-t<IPaddress>

Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s192.168.0.12500-40-8c-18-10-00

ping-l408-t192.168.0.125

4.Checkthatthenetworkcableisconnectedandthenrestarttheproductbydisconnectingandreconnectingpower.

AXISQ6042-EPTZDomeNetworkCamera

SystemOptions

5.ClosethecommandpromptwhentheproductrespondswithReplyfrom192.168.0.125:...orsimilar.

6.Openabrowserandtypehttp://<IPaddress>intheLocation/Addresseld.

ForothermethodsofassigningtheIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIP

AddressandAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup

Note

•ToopenacommandpromptinWindows,opentheStartmenuandtypecmdintheRun/Searcheld.

•TousetheARPcommandinWindows7/WindowsVista,right-clickthecommandprompticonandselectRunas

administrator.

•ToopenacommandpromptinMacOSX,opentheTerminalutilityfromApplication>Utilities.

AXISVideoHostingSystem(AVHS)

AVHSusedinconjunctionwithanAVHSservice,provideseasyandsecureInternetaccesstoliveandrecordedvideoaccessiblefrom

anylocation.FormoreinformationandhelptondalocalAVHSServiceProvidergotowww.axis.com/hosting

TheAVHSsettingsareconguredunderSystemOptions>Network>TCPIP>Basic.ThepossibilitytoconnecttoanAVHSservice

isenabledbydefault.Todisable,cleartheEnableAVHSbox.

One-clickenabled-Presstheproduct’scontrolbutton(seeHardwareOverview,onpage6)toconnecttoanAVHSserviceoverthe

Internet.Onceregistered,AlwayswillbeenabledandtheAxisproductstaysconnectedtotheAVHSservice.Iftheproductisnot

registeredwithin24hoursfromwhenthebuttonispressed,theproductwilldisconnectfromtheAVHSservice.

Always-TheAxisproductwillconstantlyattempttoconnecttotheAVHSserviceovertheInternet.Onceregisteredtheproductwill

stayconnectedtotheservice.Thisoptioncanbeusedwhentheproductisalreadyinstalledanditisnotconvenienttousethe

one-clickinstallation.

AXISInternetDynamicDNSService

AXISInternetDynamicDNSServiceassignsahostnameforeasyaccesstotheproduct.Formoreinformation,seewww.axiscam.net

ToregistertheAxisproductwithAXISInternetDynamicDNSService,gotoSystemOptions>Network>TCP/IP>Basic.Under

Services,clicktheAXISInternetDynamicDNSServiceSettingsbutton(requiresaccesstotheInternet).Thedomainnamecurrently

registeredatAXISInternetDynamicDNSservicefortheproductcanatanytimeberemoved.

AdvancedTCP/IPSettings

DNSConguration

DNS(DomainNameService)providesthetranslationofhostnamestoIPaddresses.TheDNSsettingsareconguredunderSystem

Options>Network>TCP/IP>Advanced.

SelectObtainDNSserveraddressviaDHCPtousetheDNSsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingDNSserveraddressandspecifythefollowing:

Domainname-Enterthedomain(s)tosearchforthehostnameusedbytheAxisproduct.Multipledomainscanbeseparatedby

semicolons.Thehostnameisalwaystherstpartofafullyqualieddomainname,forexample,myserveristhehostnameinthe

fullyqualieddomainnamemyserver.mycompany.comwheremycompany.comisthedomainname.

Primary/SecondaryDNSserver-EntertheIPaddressesoftheprimaryandsecondaryDNSservers.ThesecondaryDNSserveris

optionalandwillbeusediftheprimaryisunavailable.

NTPConguration

NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork.TheNTPsettingsareconguredunder

SystemOptions>Network>TCP/IP>Advanced.

AXISQ6042-EPTZDomeNetworkCamera

SystemOptions

SelectObtainNTPserveraddressviaDHCPtousetheNTPsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingNTPserveraddressandenterthehostnameorIPaddressoftheNTPserver.

HostNameConguration

TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress.ThehostnameisusuallythesameastheassignedDNS

name.ThehostnameisconguredunderSystemOptions>Network>TCP/IP>Advanced.

SelectObtainhostnameviaIPv4DHCPtousehostnameprovidedbytheDHCPserverrunningonIPv4.

SelectUsethehostnametosetthehostnamemanually.

SelectEnabledynamicDNSupdatestodynamicallyupdatelocalDNSserverswhenevertheAxisproduct’sIPaddresschanges.

Formoreinformation,seetheonlinehelp

Link-LocalIPv4Address

Link-LocalAddressisenabledbydefaultandassignstheAxisproductanadditionalIPaddresswhichcanbeusedtoaccess

theproductfromotherhostsonthesamesegmentonthelocalnetwork.TheproductcanhaveaLink-LocalIPandastatic

orDHCP-suppliedIPaddressatthesametime.

ThisfunctioncanbedisabledunderSystemOptions>Network>TCP/IP>Advanced.

HTTP

TheHTTPportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditiontothe

defaultsetting,whichis80,anyportintherange1024–65535canbeused.

HTTPS

TheHTTPSportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditionto

thedefaultsetting,whichis443,anyportintherange1024–65535canbeused.

ToenableHTTPS,gotoSystemOptions>Security>HTTPS.Formoreinformation,seeHTTPS,onpage41.

NATtraversal(portmapping)forIPv4

Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontotheInternet.Thisisdonebyforwarding

networktrafcfromtheprivatenetworktothe“outside”,thatis,theInternet.Securityontheprivatenetwork(LAN)isincreased

sincemostroutersarepre-conguredtostopattemptstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet).

UseNATtraversalwhentheAxisproductislocatedonanintranet(LAN)andyouwishtomakeitavailablefromtheother

(WAN)sideofaNATrouter.WithNATtraversalproperlycongured,allHTTPtrafctoanexternalHTTPportintheNATrouter

isforwardedtotheproduct.

NATtraversalisconguredunderSystemOptions>Network>TCP/IP>Advanced.

Note

•ForNATtraversaltowork,thismustbesupportedbytherouter.TheroutermustalsosupportUPnP

•Therouterhasmanydifferentnames:“NATrouter”,“Networkrouter”,“InternetGateway”,”Broadbandrouter”,“Broadband

sharingdevice”or“Homerewall”buttheessentialpurposeofthedeviceisthesame.

Enable/Disable-Whenenabled,theAxisproductattemptstocongureportmappinginaNATrouteronyournetwork,usingUPnP

NotethatUPnP

mustbeenabledintheproduct(seeSystemOptions>Network>UPnP).

UsemanuallyselectedNATrouter-SelectthisoptiontomanuallyselectaNATrouterandentertheIPaddressfortherouterin

theeld.Ifnorouterisspecied,theproductautomaticallysearchesforNATroutersonyournetwork.Ifmorethanonerouteris

found,thedefaultrouterisselected.

AXISQ6042-EPTZDomeNetworkCamera

SystemOptions

AlternativeHTTPport-SelectthisoptiontomanuallydeneanexternalHTTPport.Entertheportnumberintheeld.Ifnoportis

enteredhere,aportnumberisautomaticallyselectedwhenNATtraversalisenabled.

Note

•AnalternativeHTTPportcanbeusedorbeactiveevenifNATtraversalisdisabled.ThisisusefulifyourNATrouterdoesnot

supportUPnPandyouneedtomanuallycongureportforwardingintheNATrouter.

•Ifyouattempttomanuallyenteraportthatisalreadyinuse,anotheravailableportisautomaticallyselected.

•Whentheportisselectedautomaticallyitisdisplayedinthiseld.Tochangethis,enteranewportnumberandclickSave.

FTP

TheFTPserverrunningintheAxisproductenablesuploadofnewrmware,userapplications,etc.TheFTPservercanbedisabled

underSystemOptions>Network>TCP/IP>Advanced.

Note

ThisFTPserverhasnothingtodowiththeproduct’sabilitytotransferimagesviaFTPtootherlocationsandservers.

RTSP

TheRTSPserverrunningintheAxisproductallowsaconnectingclienttostartanH.264stream.TheRTSPportnumbercanbe

changedunderSystemOptions>Network>TCP/IP>Advanced.Thedefaultportis554.

Note

H.264videostreamswillnotbeavailableiftheRTSPserverisdisabled.

SOCKS

SOCKSisanetworkingproxyprotocol.TheAxisproductcanbeconguredtouseaSOCKSservertoreachnetworksontheother

sideofarewallorproxyserver.ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindarewall,and

notications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocalnetwork(forexampletheInternet).

SOCKSisconguredunderSystemOptions>Network>SOCKS.Formoreinformation,seetheonlinehelp

QoS(QualityofService)

QoS(QualityofService)guaranteesacertainlevelofaspeciedresourcetoselectedtrafconanetwork.AQoS-awarenetwork

prioritizesnetworktrafcandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.

TheQoSsettingsareconguredunderSystemOptions>Network>QoS.UsingDSCP(DifferentiatedServicesCodepoint)values,the

Axisproductcanmarkthefollowingtypesoftrafc:livevideo,event/alarmtrafcandmanagementtrafc.

SMTP(email)

TosendemailmessagesfromtheAxisproductviaSMTP(SimpleMailTransferProtocol),anSMTPmailservermustbesetup.This

isdoneunderSystemOptions>Network>SMTP(email).

EnterthehostnamesorIPaddressesandportnumbersfortheprimaryandsecondarymailserversintheeldsprovided.AFrom

emailaddressisalsorequired.Ifthemailserverrequiresauthentication,checkUseauthenticationtologintothisserverandenter

thenecessaryinformation.

SNMP

TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.AnSNMPcommunityisthe

groupofdevicesandmanagementstationrunningSNMP.Communitynamesareusedtoidentifygroups.

TheAxisproductcanbeconguredtosupportSNMPontheSystemOptions>Network>SNMPpage.

Dependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.

AXISQ6042-EPTZDomeNetworkCamera

SystemOptions

SNMPv1/v2providesthelowestlevelofsecurity.Thecommunitynamecanbespeciedasapasswordforreadorread/write

accesstoallsupportedSNMPdevices.ThedefaultpasswordfortheReadcommunityispublicandthedefaultpasswordforthe

Writecommunityiswrite.

Note

IfHTTPSisenabled,SNMPv1andSNMPv2cshouldbedisabled.

TrapsforSNMPv1/v2areusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatus

changes.CheckEnabletrapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythat

shouldreceivethemessage.

Thefollowingtrapsareavailable:

•Coldstart

•Warmstart

•Linkup

•Authenticationfailed

SNMPv3providesencryptionandsecurepasswords.TousetrapswithSNMPv3,anSNMPv3managementapplicationisrequired.

TouseSNMPv3,HTTPSmustbeenabled,seeHTTPS,onpage41.ToenableSNMPv3,checktheboxandprovidetheinitialuser

password.

Note

Theinitialpasswordcanonlybesetonce.Ifthepasswordislost,theAxisproductmustberesettofactorydefault,see

ResettoFactoryDefaultSettings,onpage51.

UPnP

TheAxisproductincludessupportforUPnP

.UPnP

isenabledbydefaultandtheproductisautomaticallydetectedbyoperating

systemsandclientsthatsupportthisprotocol.

UPnP

canbedisabledunderSystemOptions>Network>UPnP

RTP/H.264

TheRTPportrangeandmulticastsettingsareconguredunderSystemOptions>Network>RTP.

TheRTPportrangedenestherangeofportsfromwhichthevideoportsareautomaticallyselected.Formulticaststreams,only

certainIPaddressesandportnumbersshouldbeused.

SelectAlwaysMulticastVideotostartmulticaststreamingwithoutopeninganRTSPsession.

Bonjour

TheAxisproductincludessupportforBonjour.Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating

systemsandclientsthatsupportthisprotocol.

BonjourcanbedisabledunderSystemOptions>Network>Bonjour.

Storage

SDCard

NOTICE NOTICE

NOTICE

Topreventcorruptionofrecordings,theSDcardshouldalwaysbeunmountedbeforeitisejected.

AXISQ6042-EPTZDomeNetworkCamera

SystemOptions

TheAxisproductsupportsSDcardswiththefollowinglesystems:

•ext4—recommendedduetoitsresilienceagainstdatalossifthecardisejectedorifthereisabruptpowerloss.Toaccess

datastoredonthecardfromtheWindowsoperatingsystem,athird-partyext4driverorapplicationisrequired.

•vFAT—mostSDcardsarepre-formattedwithvFATwhenpurchased.

Ifrequired,theSDcardcanbemanuallyformattedtothedesiredlesystem.ToformattheSDcard:

1.InserttheSDcardintheSDcardslot.

2.GotoSystemOptions>StorageandclickSDCard.

3.ClickFormatandselectthedesiredlesystem.

Note

Duringformattinganypreviousdatastoredonthediskwillbelost.

Mountingisdoneautomaticallywhenthecardisinsertedorwhentheproductisstarted.Amanualmountisonlyrequiredifthe

cardhasbeenunmountedandnotejectedandre-inserted.

TounmounttheSDcard:

1.GotoSystemOptions>StorageandclickSDCard.

2.ClickUnmount.

3.Thecardcannowberemoved.

TheSDcardismanagedontheSystemOptions>Storagepage.ClickSDCardtoopenStorageManagement.

Ifthecard’sstatusshowsasfailed,clickCheckdisktoseeiftheproblemcanbefoundandthentryRepair.Thisoptionisonly

availableforSDcardswithext4.ForSDcardswithvFAT,useacardreaderorcomputertotroubleshootthecard.

Toavoidllingthecard,itisrecommendedtoremoverecordingscontinuously.UnderRecordingSettings,selectRemoverecordings

olderthanandselectthenumberofdaysorweeks.

Tostopwritingtothecardandprotectrecordingsfrombeingremoved,selectLockunderRecordingSettings.

NetworkShare

NetworkshareallowsyoutoaddnetworkstoragesuchasaNAS(NetworkAttachedStorage)oranyserverthatusesCIFS(Common

InternetFileSystem)andusethemforstorageofrecordings.

Toaddanetworkshare:

1.GotoSystemOptions>Storage.

2.ClickNetworkShare.

3.EntertheIPaddress,DNSorBonjournametothehostserverintheHosteld.

4.EnterthenameoftheshareintheShareeld.Subfolderscannotbeused.

5.Ifrequired,selectThesharerequiresloginandentertheusernameandpassword.

6.ClickConnect.

ToclearallrecordingsanddatafromtheAxisproduct’sfolderonthedesignatedshare,clickClearunderStorageTools.

Toavoidllingtheshare,itisrecommendedtoremoverecordingscontinuously.UnderRecordingSettings,selectRemoverecordings

olderthanandselectthenumberofdaysorweeks.

Tostopwritingtotheshareandprotectrecordingsfrombeingremoved,selectLockunderRecordingSettings.

AXISQ6042-EPTZDomeNetworkCamera

SystemOptions

Maintenance

TheAxisproductprovidesseveralmaintenancefunctions.TheseareavailableunderSystemOptions>Maintenance.

ClickRestarttoperformacorrectrestartiftheAxisproductisnotbehavingasexpected.Thiswillnotaffectanyofthecurrent

settings.

ClickRestoretoresetmostsettingstothefactorydefaultvalues.Thefollowingsettingsarenotaffected:

•thebootprotocol(DHCPorstatic)

•thestaticIPaddress

•thedefaultrouter

•thesubnetmask

•thesystemtime

•theIEEE802.1Xsettings

•uploadedapplicationsarekeptbutmustberestarted

ClickDefaulttoresetallsettings,includingtheIPaddress,tothefactorydefaultvalues.Thisbuttonshouldbeusedwithcaution.The

Axisproductcanalsoberesettofactorydefaultusingthecontrolbutton,seeResettoFactoryDefaultSettings,onpage51.

Totesttheproduct’sPTZmechanics,clickTestunderPTZStatus.

Forinformationaboutrmwareupgrade,seeUpgradingtheFirmware,onpage53.

Support

SupportOverview

TheSystemOptions>Support>SupportOverviewpageprovidesinformationontroubleshootingandcontactinformation,

shouldyourequiretechnicalassistance.

SeealsoTroubleshooting,onpage53.

SystemOverview

TogetanoverviewoftheAxisproduct’sstatusandsettings,gotoSystemOptions>Support>SystemOverview.Informationthat

canbefoundhereincludesrmwareversion,IPaddress,networkandsecuritysettings,eventsettings,imagesettingsandrecentlog

items.ManyofthecaptionsarelinkstotheproperSetuppage.

Logs&Reports

TheSystemOptions>Support>Logs&Reportspagegenerateslogsandreportsusefulforsystemanalysisandtroubleshooting.If

contactingAxisSupport,pleaseprovideavalidServerReportwithyourquery.

SystemLog-Providesinformationaboutsystemevents.

AccessLog-Listsallfailedattemptstoaccesstheproduct.TheAccessLogcanalsobeconguredtolistallconnectionstothe

product(seebelow).

ServerReport-Providesinformationabouttheproductstatusinapop-upwindow.TheAccessLogisautomaticallyincluded

intheServerReport.

ParameterList-Showstheproduct'sparametersandtheircurrentsettings.Thismayproveusefulwhentroubleshootingor

whencontactingAxisSupport.

ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.

AXISQ6042-EPTZDomeNetworkCamera

SystemOptions

CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.

TheloglevelsfortheSystemLogandtheAccessLogaresetunderSystemOptions>Support>Logs&Reports>Conguration.

TheAccessLogcanbeconguredtolistallconnectionstotheproduct(selectCritical,Warnings&Info).

Advanced

Scripting

Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.

NOTICE NOTICE

NOTICE

ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisproduct.

Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide

assistanceforproblemswithcustomizedscripts.

ToopentheScriptEditor,gotoSystemOptions>Advanced>Scripting.Ifascriptcausesproblems,resettheproducttoits

factorydefaultsettings,seepage51.

Formoreinformation,seewww.axis.com/developer

FileUpload

Files,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.Touploadale,go

toSystemOptions>Advanced>FileUpload.

Uploadedlesareaccessedthroughhttp://<ipaddress>/local/<user>/<filename>where<user>isthe

selectedusergroup(viewer,operatororadministrator)fortheuploadedle.

PlainCong

PlainCongisforadvanceduserswithexperienceofAxisproductconguration.Mostparameterscanbesetandmodiedfromthis

page.Helpisavailablefromthestandardhelppages.

ToopenPlainCong,gotoSystemOptions>Advanced>PlainCong.AxisSupportdoesnotprovideassistance.

ResettoFactoryDefaultSettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultwillresetallsettings,includingtheIP

address,tothefactorydefaultvalues.

Note

TheinstallationandmanagementsoftwaretoolsareavailableontheCDsuppliedwiththeproductandfromthesupport

pagesonwww.axis.com/techsup

Toresettheproducttothefactorydefaultsettings:

1.Pressandholdthecontrolbuttonandthepowerbuttonforabout15–30secondsuntilthestatusLEDindicatorashes

amber.SeeHardwareOverview,onpage6.

2.ReleasethecontrolbuttonbutcontinuetoholddownthepowerbuttonuntilthestatusLEDindicatorturnsgreen.

3.Releasethepowerbuttonandassembletheproduct.

AXISQ6042-EPTZDomeNetworkCamera

SystemOptions

4.Theprocessisnowcomplete.Theproducthasbeenresettothefactorydefaultsettings.IfnoDHCPserverisavailableon

thenetwork,thedefaultIPaddressis192.168.0.90

5.Usingtheinstallationandmanagementsoftwaretools,assignanIPaddress,setthepasswordandaccessthevideostream.

Itisalsopossibletoresetparameterstofactorydefaultviathewebinterface.GotoSetup>SystemOptions>Maintenance.

AXISQ6042-EPTZDomeNetworkCamera

Troubleshooting

CheckingtheFirmware

Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootingaproblem

shouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticularproblem.The

currentrmwareversionintheAxisproductisdisplayedinthepageSetup>BasicSetupandinSetup>About.

UpgradingtheFirmware

WhenyouupgradetheproductwiththelatestrmwarefromAxiswebsite,theproductreceivesthelatestfunctionalityavailable.

Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewrelease,beforeupgradingthermware.

Toupgrade,followtheseinstructions:

1.Savethermwareletoyourcomputer.ThelatestversionofthermwareisavailablefreeofchargefromAxiswebsite

atwww.axis.com/techsup

2.GotoSetup>SystemOptions>Maintenanceintheproductswebpages.

3.UnderUpgradeServer,clickBrowseandlocatetheleonyourcomputer.ClickUpgrade.

Afterstartingtheupgradeprocess,alwayswaitatleast5–10minutesbeforerestartingtheproduct,evenifyoususpectthe

upgradehasfailed.

AXISCameraManagementcanbeusedformultipleupgrades.Seewww.axis.comformoreinformation.

Note

•Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.

•Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providingthefeaturesareavailableinthe

newrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

EmergencyRecoveryProcedure

Ifpowerornetworkconnectionislostduringtheupgrade,theprocessfailsandtheproductbecomesunresponsive.FlashingredStatus

indicatorindicatesafailedupgrade.Torecovertheproduct,followthestepsbelow.Theserialnumberisfoundontheproduct’slabel.

AXISQ6042-EPTZDomeNetworkCamera

Troubleshooting

1.InUNIX/Linux,typethefollowingfromthecommandline:

arp-s<IPaddress><serialnumber>temp

ping-l408<IPaddress>

InWindows,typethefollowingfromacommand/DOSprompt(thismayrequirethatyourunthecommandpromptas

anadministrator):

arp-s<IPaddress><serialnumber>

ping-l408-t<IPaddress>

2.Iftheproductdoesnotreplyin30seconds,restartitandwaitforareply.PressCTRL+CtostopPing.

3.Openabrowserandtypeintheproduct’sIPaddress.Inthepagethatappears,usetheBrowsebuttontoselecttheupgrade

letouse.ThenclickLoadtorestarttheupgradeprocess.

4.Aftertheupgradeiscomplete(1–10minutes),theproductautomaticallyrestartsandshowsasteadygreenonthe

Statusindicator.

5.Reinstalltheproduct,referringtotheInstallationGuide.

Iftheemergencyrecoveryproceduredoesnotgettheproductupandrunningagain,contactAxissupportatwww.axis.com/techsup/

Symptoms,PossibleCausesandRemedialActions

ProblemssettingtheIPaddress

WhenusingARP/Ping

Trytheinstallationagain.TheIPaddressmustbesetwithintwominutesafterpowerhasbeen

appliedtotheproduct.EnsurethePinglengthissetto408.Forinstructions,seeAssignIPAddress

UsingARP/Ping,onpage44.

Theproductislocatedona

differentsubnet

IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe

productarelocatedondifferentsubnets,youwillnotbeabletosettheIPaddress.Contactyour

networkadministratortoobtainanIPaddress.

TheIPaddressisbeingused

byanotherdevice

DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS

window,typepingandtheIPaddressoftheproduct:

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...

thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.

ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable

forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.

PossibleIPaddressconict

withanotherdeviceonthe

samesubnet.

ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.

ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay

beproblemsaccessingtheproduct.

Theproductcannotbeaccessedfromabrowser

Cannotlogin

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting

tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.

SeeResettoFactoryDefaultSettings,onpage51.

AXISQ6042-EPTZDomeNetworkCamera

Troubleshooting

TheIPaddresshasbeen

changedbyDHCP

IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshas

beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatetheproductonthe

network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename

hasbeencongured).

Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,seetheInstallationand

ManagementSoftwareCDorthedocumentAssignanIPAddressandAccesstheVideoStreamon

AxisSupportwebatwww.axis.com/techsup.

Certicateerrorwhenusing

IEEE802.1X

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbe

synchronizedwithanNTPserver.SeeDate&Time,onpage43.

Theproductisaccessiblelocallybutnotexternally

RoutercongurationTocongureyourroutertoallowincomingdatatrafctotheAxisproduct,enabletheNAT-traversal

featurewhichwillattempttoautomaticallyconguretheroutertoallowaccesstotheAxis

product,seeNATtraversal(portmapping)forIPv4,onpage46.TheroutermustsupportUPnP

Firewallprotection

ChecktheInternetrewallwithyournetworkadministrator.

Defaultroutersrequired

CheckifyouneedtoconguretheroutersettingsfromSystemOptions>Network>TCP/IP>

Basic.

ProblemswithstreamingH.264

ProblemswithAXISMedia

Control(InternetExplorer

only)

ToenabletheupdatingofvideoimagesinInternetExplorer,setthebrowsertoallowActiveX

controls.Also,makesurethatAXISMediaControlisinstalledonyourcomputer.

NoH.264displayedinthe

client

CheckthattherelevantH.264connectionmethodsandcorrectinterfaceareenabledintheAMC

ControlPanel(streamingtab).SeeAXISMediaControl(AMC),onpage13.

IntheAMCControlPanel,selecttheH.264tabandclickSettodefaultH.264decoder.

CheckthatRTSPisenabledunderSystemOptions>Network>TCP/IP>Advanced.

MulticastH.264only

accessiblebylocalclients

Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe

productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.

NomulticastH.264

displayedintheclient

CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct

arevalidforyournetwork.

Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.

Installationofadditional

ActiveXcomponent

restrictedorprohibited

ConguretheAxisproducttouseaJavaappletforupdatingvideoimagesinyourbrowser.Goto

Setup>LiveViewCongandselectJavaappletunderDefaultviewer.

PoorrenderingofH.264

images

Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe

downloadedfromthemanufacturer’swebsite.

Colorsaturationisdifferent

inH.264andMotionJPEG

Modifythesettingsforyourgraphicsadapter.Refertotheadapter’sdocumentationformore

information.

AXISQ6042-EPTZDomeNetworkCamera

Troubleshooting

Lowerframeratethan

expected

SeePerformanceConsiderations,onpage59.

Reducethenumberofapplicationsrunningontheclientcomputer.

Limitthenumberofsimultaneousviewers.

Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.

CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisNOTsettoDecodeonly

keyframes.

Lowertheimageresolution.

Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)oftheAxis

product.SeeTechnicalSpecications,onpage57.

Videoandimageproblems,general

Imageunsatisfactory

CheckthevideostreamandcamerasettingsunderSetup>Video>VideoStreamandSetup>

Video>CameraSettings.

MotionDetectiontriggersunexpectedly

Changesinluminance

Motiondetectionisbasedonchangesinluminanceintheimage.Thismeansthatifthereare

suddenchangesinthelighting,motiondetectionmaytriggermistakenly.Lowerthesensitivity

settingtoavoidproblemswithluminance.

Storageanddiskmanagementproblems

Storagedisruption

Astoragedisruptionalarmissentifastoragedeviceisunavailable,removed,full,lockedorifother

readorwriteproblemsoccur.Toidentifythesourceoftheproblem,checktheSystemLogunder

SystemOptions>Support>Logs&Reports.Dependingontheproblem,itmightbenecessaryto

re-mountthestoragedevice.

Forinformationonhowtosetupastoragedisruptionalarm,see.

Videocannotberecorded

CheckthattheSDcardisnotwriteprotected(thatis,readonly).

SDcardcannotbemountedReformattheSDcardandthenclickMount.

Condensationindome

BlurredimageActivatefanandheatertoremovepossiblemoisturefromdome

AXISQ6042-EPTZDomeNetworkCamera

TechnicalSpecications

Function/group

Item

Specications

Models

AXISQ6042-E60Hz

AXISQ6042-E50Hz

Imagesensor

¼”ExViewHADProgressiveScanCCD

Lensf3.3–119.0mm

F1.4–4.2

Autofocus

Automaticday/night

Horizontalangleofview:60.2°–1.8°

Minimum

illumination

Color:0.5luxat30IREF1.6

B/W:0.008luxat30IREF1.6

Shuttertime

1/30000sto0.5s(60Hz)

1/30000sto1.5s(50Hz)

Pan/Tilt/Zoom

E-ip

256presetpositions

Pan360°endless,0.05°–450°/s

Tilt:220°,0.05°–450°/s

36xopticalzoomand12xdigitalzoom,total432xzoom

Camera

Pan/Tilt/Zoom

functionalities

Tourrecording,guardtour,controlqueue

On-screendirectionalindicator,Setnewpan0°

Video

compression

H.264(MPEG-4Part10/AVC)

MotionJPEG

Resolutions

ExtendedD1752x480to176x120(60Hz)

ExtendedD1736x576to176x144(50Hz)

FramerateH.264

Upto30/25fps(60/50Hz)

Framerate

MotionJPEG

Upto30/25fps(60/50Hz)

Videostreaming

Multiple,individuallycongurablestreamsinH.264andMotionJPEG

Controllableframerateandbandwidth

VBR/CBRH.264

Video

Imagesettings

WideDynamicRange(WDR),ElectronicImageStabilization(EIS),manualshuttertime,

compression,color,brightness,sharpness,whitebalance,exposurecontrol,exposure

zones,rotation,backlightcompensation,netuningofbehavioratlowlight

Rotation:0°,180°

Textandimageoverlay

32individual3Dprivacymasks

ImagefreezeonPTZ

SecurityPasswordprotection,IPaddressltering,HTTPSencryption*,IEEE802.1Xnetworkaccess

control*,digestauthentication,useraccesslog

*ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseintheOpen

SSLToolkit(www.openssl.org)

Network

Supported

protocols

IPv4/v6,HTTP,HTTPS*,SSL/TLS*,QoSLayer3DiffServ,FTP,CIFS/SMB,SMTP,Bonjour,

UPnP

,SNMPv1/v2c/v3(MIB-II),DNS,DynDNS,NTP,RTSP,RTP,TCP,UDP,IGMP,RTCP,

ICMP,DHCP,ARP,SOCKS,etc

*ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseintheOpen

SSLToolkit(www.openssl.org)

AXISQ6042-EPTZDomeNetworkCamera

TechnicalSpecications

Function/group

Item

Specications

Application

Programming

Interface

OpenAPIforsoftwareintegration,includingVAPIX®andAXISCameraApplication

PlatformfromAxisCommunications;specicationsavailableatwww.axis.com

ONVIF,specicationsavailableatwww.onvif.org

AXISVideoHostingSystem(AVHS)withOne-ClickCameraConnection

Intelligentvideo

Videomotiondetection,autotracking,ActiveGatekeeper

SupportforAXISCameraApplicationPlatformenablinginstallationofadditional

applications

Eventtriggers

Detectors:LiveStreamAccessed,MotionDetection

Hardware:CasingOpen,Fan,Heater,Network,Temperature

InputSignal:ManualTrigger,VirtualInputs

PTZ:Autotracking,Error,Moving,PresetReached,Ready

Storage:Disruption,Recording

System:SystemReady,ShockDetected

Time:Recurrence,UseSchedule

EventactionsFileupload:FTP,HTTP,networkshareandemail

Notication:email,HTTPandTCP

PTZpreset,guardtour,videorecordingtoedgestorage,autotracking,day/nightmode

Pre-andpost-alarmvideobuffering

InstallationaidPixelcounter

Videoaccessfrom

webbrowser

Cameraliveview

Videorecordingtole(ASF)

CustomizableHTMLpages

Windows7,WindowsVista,WindowsXP,WindowsServer2008,WindowsServer2003

DirectX9corhigher

Forotheroperatingsystemsandbrowsers,seewww.axis.com/techsup

System

Integration

Managementand

maintenance

AXISCameraManagementtoolonCDandweb-basedconguration

Congurationofbackupandrestore

FirmwareupgradesoverHTTPorFTP,rmwareavailableonwww.axis.com

Casing

IP66-andNEMA4X-ratedmetalcasing(aluminum),acrylic(PMMA)cleardome,

sunshield(PC/ASA)

Memory512MBRAM,128MBFlash

Batterybacked-upreal-timeclock

Power

HighPoweroverEthernet(HighPoE)IEEE802.3at,max60W

AXIST8124HighPoEMidspan1-port:100–240VAC,max74W

Connectors

RJ4510BASE-T/100BASE-TXPoE

RJ45Push-pullConnector(IP66)kitincluded

Edgestorage

SupportsSDcardswithupto64GBofstorage.Forbestrecordingperformance,usean

SDHCorSDXCcardwithspeedclass10.(cardnotincluded)

Supportforrecordingtonetworkshare(NetworkAttachedStorageorleserver)

Operating

conditions

-40°Cto50°C(-40°Fto122°F)

ArcticTemperatureControlenablescamerastart-upattemperaturesaslowas-40°C

(-40°F)

Humidity10–100%RH(non-condensing)

Storage

conditions

-40°Cto50°C(-40°Fto122°F)

Approvals

EN55022ClassA

EN61000-3-2

EN61000-3-3

EN61000-6-1

EN61000-6-2

EN55024

General

AXISQ6042-EPTZDomeNetworkCamera

TechnicalSpecications

Function/group

Item

Specications

EN50121-4,IEC62236-4

FCCPart15SubpartBClassA

ICES-003ClassA

VCCIClassA

C-tickAS/NZSCISPR22ClassA

KCCKN22ClassA,KN24

IEC/EN/UL60950-1

IEC/EN/UL60950-22

IEC/EN60529IP66

NEMA250Type4X

IEC60068-2-1,IEC60068-2-2,IEC60068-2-78,IEC60068-2-14,IEC60068-2-30,

IEC60068-2-6,IEC60068-2-27,IEC60068-2-60,ISO4892-2

IEC/EN62262IK10

Midspan:EN60950-1,GS,UL,cUL,CE,FCC,VCCI,CB,KCC,UL-AR

Weight

Camera:3.5kg(7.7lb.)

Included

accessories

AXIST8124HighPoEMidspan1-port,RJ45Push-pullConnector(IP66)kit,sunshield,

InstallationGuide,InstallationandManagementSoftwareCD,Windowsdecoder1-user

license

Video

management

software

AXISCameraCompanion(softwareincludedonCD)—Basicsurveillanceforsmall

businesses,wherevideoisrecordedtoedgestorage

AXISCameraStation(soldseparately)—Fullyfeaturedsurveillanceformedium-sized

installations,wherevideoisrecordedonasystemserver

Formoreinformationandsoftwareapplicationsfrompartners,see

www.axis.com/products/video/software/

Optional

accessories

Smokeddomecover

AXIST91AMountingAccessories

AXIST8310VideoSurveillanceControlBoard

AXIST90AIlluminators

InstallationDisplay

Multi-userdecoderlicensepack

T81B22DC30WMidspan

PerformanceConsiderations

Whensettingsupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationswillaffectperformance.Somefactors

affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe

CPUreachesitsmaximum,thiswillalsoaffecttheframerate.

Thefollowingfactorsareamongthemostimportanttoconsider:

•Highimageresolutionand/orlowercompressionlevelsresultinimagescontainingmoredata.Bandwidthaffected.

•AccessbylargenumbersofMotionJPEGand/orunicastH.264clients.Bandwidthaffected.

•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclients.Effectonframerateand

bandwidth.

•AccessingMotionJPEGandH.264videostreamssimultaneously.Framerateandbandwidthaffected.

•Heavyusageofeventsettingsaffecttheproduct’sCPUload.Framerateaffected.

•Heavynetworkutilizationduetopoorinfrastructure.Bandwidthaffected.

•Viewingonpoorlyperformingclientcomputerslowersperceivedperformance.Framerateaffected.

UserManualVer.M1.13

AXISQ6042-EPTZDomeNetworkCameraDate:October2013

PartNo.53497

Axis Q6042-E PTZ Dome Network Camera 0559-002

Product's Documents

Axis Q6042-E User Manual

Specifications

Axis Q6042-E Questions and Answers