USER MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
Model Serial No.
The figures and illustrations in this User Manual are provided for reference only and may differ from the actual
product appearance.
The product design and specifications may change without notice.
© 2022 Samsung Electronics Co., Ltd. All rights reserved.
Before Reading This User
Manual
This TV comes with this User Manual and an embedded
e-Manual (
> Menu > Settings > Support > Open
e-Manual).
On the website (www.samsung.com), you can download the
manuals and see its contents on your PC or mobile device.
Warning! Important
Safety Instructions
Please read the Safety Instructions before using your TV.
Refer to the table below for an explanation of symbols which
may be on your Samsung product.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK). THERE ARE
NO USER SERVICEABLE PARTS INSIDE. REFER ALL
SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is
present inside. It is dangerous to make any
kind of contact with any internal part of
this product.
This symbol indicates that this product
has included important literature
concerning operation and maintenance.
Class II product: This symbol indicates
that a safety connection to electrical earth
(ground) is not required. If this symbol
is not present on a product with a mains
lead, the product MUST have a reliable
connection to protective earth (ground).
AC voltage: Rated voltage marked with
this symbol is AC voltage.
DC voltage: Rated voltage marked with
this symbol is DC voltage.
Caution. Consult instructions for use: This
symbol instructs the user to consult the
user manual for further safety related
information.
Power
• Do not overload wall outlets, extension cords, or adaptors
beyond their voltage and capacity. It may cause fire or
electric shock.
Refer to the power specifications section of the manual
and/or the power supply label on the product for voltage
and amperage information.
• Power-supply cords should be placed so that they are not
likely to be walked on or pinched by items placed upon or
against them. Pay particular attention to cords at the plug
end, at wall outlets, and at the point where they exit from
the appliance.
• Never insert anything metallic into the open parts of this
apparatus. This may cause electric shock.
• To avoid electric shock, never touch the inside of this
apparatus. Only a qualified technician should open this
apparatus.
• Be sure to plug in the power cable until it is firmly seated.
When unplugging the power cable from a wall outlet,
always pull on the power cable's plug. Never unplug it by
pulling on the power cable. Do not touch the power cable
with wet hands.
• If this apparatus does not operate normally - in particular,
if there are any unusual sounds or smells coming from it -
unplug it immediately and contact an authorised dealer or
Samsung service centre.
• To protect this apparatus from a lightning storm, or to
leave it unattended and unused for a long time, be sure to
unplug it from the wall outlet and disconnect the antenna
or cable system.
– Accumulated dust can cause an electric shock, an
electric leakage, or a fire by causing the power cable to
generate sparks and heat or by causing the insulation
to deteriorate.
• Use only a properly grounded plug and wall outlet.
– An improper ground may cause electric shock or
equipment damage. (Class l Equipment only.)
• To turn off this apparatus completely, disconnect it from
the wall outlet. To ensure you can unplug this apparatus
quickly if necessary, make sure that the wall outlet and
power plug are readily accessible.
Installation
• Do not place this apparatus near or over a radiator or heat
register, or where it is exposed to direct sunlight.
• Do not place vessels (vases etc.) containing water on this
apparatus, as this can result in a fire or electric shock.
• Do not expose this apparatus to rain or moisture.
• Be sure to contact an authorised Samsung service centre
for information if you intend to install your TV in a location
with heavy dust, high or low temperatures, high humidity,
chemical substances, or where it will operate 24 hours a
day such as in an airport, a train station, etc. Failure to do
so may lead to serious damage to your TV.
• Do not expose this apparatus to dripping or splashing.
Providing proper ventilation for your TV
Leave a space around the product for ventilation. Failing to
maintain proper ventilation may result in a fire or a problem
with the product caused by an increase in its internal
temperature.
For installation, be sure to secure the spaces as shown in the
figure.
• When you install your TV with a stand, we strongly
recommend you use parts provided by Samsung
Electronics only. Using parts provided by another
manufacturer may cause difficulties with the product or
result in injury caused by the product falling.
10 cm
10 cm
10 cm
120 cm
100 cm
If the existing television set is going to be retained and
relocated, the same considerations as above should be
applied.
• When you have to relocate or lift the TV for replacement or
cleaning, be sure not to pull out the stand.
Precautions for moving The Sero
Lift the product by two persons upright only in portrait mode.
[ Never move the product in landscape mode.
[ If the product falls, it may cause injury or product
damage. Be careful not to hurt hands or feet.
[ Be careful not to hold the screen display while lifting
the product.
[ Do not lift the product by yourself.
[ Never move the product by dragging it.
[ Never hold the display for moving.
Operation
• This apparatus uses batteries. In your community, there
might be environmental regulations that require you to
dispose of these batteries properly. Please contact your
local authorities for disposal or recycling information.
• Store the accessories (remote control, or etc.) in a location
safely out of the reach of children.
• Do not drop or strike the product. If the product is
damaged, disconnect the power cable and contact a
Samsung service centre.
• Do not dispose of remote control or batteries in a fire.
• Do not short-circuit, disassemble, or overheat the
batteries.
• CAUTION: There is danger of an explosion if you replace
the batteries used in the remote with the wrong type of
battery. Replace only with the same or equivalent type.
• WARNING - TO PREVENT THE SPREAD
OF FIRE, KEEP CANDLES AND OTHER
ITEMS WITH OPEN FLAMES AWAY FROM
THIS PRODUCT AT ALL TIMES.
Safety Precaution
Using the stand provided with the product, install The Sero
on a flat surface.
Caution: Pulling, pushing, or climbing
on the TV may cause the TV to fall. In
particular, ensure your children do not
hang on or destabilise the TV. This action
may cause the TV to tip over, causing
serious injuries or death. Follow all safety
precautions provided in the Safety Flyer
included with your TV.
WARNING: Never place a television set in an
unstable location. The television set may fall,
causing serious personal injury or death. Many
injuries, particularly to children, can be avoided
by taking simple precautions such as:
• Always use cabinets or stands or mounting methods
recommended by Samsung.
• Always use furniture that can safely support the television
set.
• Always ensure the television set is not overhanging the
edge of the supporting furniture.
• Always educate children about the dangers of climbing
on furniture to reach the television set or its controls.
• Always route cords and cables connected to your
television so they cannot be tripped over, pulled or
grabbed.
• Never place a television set in an unstable location.
• Never place the television set on tall furniture (for
example, cupboards or bookcases) without anchoring
both the furniture and the television set to a suitable
support.
• Never place the television set on cloth or other materials
that may be located between the television set and
supporting furniture.
• Never place items that might tempt children to climb,
such as toys and remote controls, on the top of the
television or furniture on which the television is placed.
Caring for the TV
• To clean this apparatus, unplug the power cable from the
wall outlet and wipe the product with a soft, dry cloth.
Do not use any chemicals such as wax, benzene, alcohol,
thinners, insecticide, aerial fresheners, lubricants, or
detergents. These chemicals can damage the appearance
of the TV or erase the printing on the product.
• The exterior and screen of the TV can get scratched during
cleaning. Be sure to wipe the exterior and screen carefully
using a soft cloth to prevent scratches.
• Do not spray water or any liquid directly onto the TV. Any
liquid that goes into the product may cause a failure, fire,
or electric shock.
Fabric cleaning
• Immediately remove any dirt or stain on the product
surface.
– Removing and cleaning can be less effective for some
substances or if left for a prolonged time.
• Use a vacuum cleaner or an adhesive lint roller to remove
dust, handprints, and the likes.
– Some cleaning brushes may damage the product,
depending on the materials they contain.
– Towels and cleaning clothes may leave lint or dirt on
the product.
• Periodically remove dust, even if the surface is not
contaminated or stained.
– Dust adhered to the surface for a prolonged period of
time may cause stains.
• Do not use a nail or other tools to scratch the dirt off. It
may damage the fabric.
• To remove oil or liquid stains, use a clean white cloth wet
with water. If the stain persists, wipe it with a cloth and
a mixture of water and neutral detergent (such as dish
soap).
– A non-neutral detergent or cleaner may cause
discoloration or fabric damage.
– After cleaning, use a dry cloth or hairdryer to dry the
area.
– Do not use excessive force, to avoid discoloration or
fabric damage.
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the Samsung service centre.
Country
Samsung Service Centre
Web Site
SINGAPORE 1800 7267864 | 1800-SAMSUNG www.samsung.com/sg/support
AUSTRALIA 1300 362 603 www.samsung.com/au/support
NEW ZEALAND 0800 726 786 www.samsung.com/nz/support
VIETNAM
Toll free numbers: 1800 588 889
Hotline: (028) 73056888
www.samsung.com/vn/support
MYANMAR +95-1-2399-888 www.samsung.com/mm/support
CAMBODIA 1800-20-3232 (Toll free)
www.samsung.com/th/support
LAOS +856-214-17333
MALAYSIA
1800-88-9999
+603-7713 7420 (Overseas contact)
www.samsung.com/my/support
PHILIPPINES
1-800-10-7267864 [ PLDT - Toll Free ]
1-800-8-7267864 [ Globe - Toll Free ]
84222111 [ Landline ]
www.samsung.com/ph/support
INDIA
1800 40 SAMSUNG (1800 40 7267864) (Toll-Free)
1800 5 SAMSUNG (1800 5 7267864) (Toll-Free)
www.samsung.com/in/support
NEPAL
16600172667 (Toll Free for NTC Only)
9801572667 (Toll Free for Ncell users)
BANGLADESH
08000-300-300 (Toll free)
09612-300-300
www.samsung.com/bd/support
SRI LANKA 011 SAMSUNG (011 7267864) www.samsung.com/in/support
IRAN 021-8255 [CE] www.samsung.com/iran/support
-02
ENG
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