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12
IN THE EVENT OF A PROBLEM
• Never dismantle your appliance yourself. A poorly repaired appliance can cause risks for the user.
• Check the troubleshooting table below before contacting an approved Service Center:
Problem Check Solution
The appliance will not
switch on.
Is the power cord connected?
Connect the power cord to a plug
with the correct voltage.
Are all the display elements off?
Press the start button and select
the required function.
Is there a power outage?
You can use your purifier once the
power turns on again.
Is the front door closed? Close the front door properly.
The air flow does not
change automatically.
Is the appliance in manual mode?
Select the correct operating
mode.
The flow is a lot
weaker than before.
Does the filter need to be cleaned
or replaced?
Check the filter cleaning and
replacement frequencies and
clean/replace the filter(s) if
necessary.
There is an unpleasant
smell coming from the
air outlet.
Does the filter need to be cleaned
or replaced?
Check the filter cleaning and
replacement frequencies and
clean/replace the filter(s) if
necessary.
The air quality light
does not change color.
Is the sensor lens covered with
dust?
Clean the sensor lens.
Does the light still indicate poor
air quality?
Set the sensor sensitivity to «low»
or «medium».
Does the light still indicate
excellent air quality?
Set the sensorsensitivity to “high”
or “medium”.
WARRANTY
Contact an approved Service Center if:
• your appliance has been dropped
• your appliance or its power cord is damaged
• your appliance is not working properly
LET’S HELP PROTECT THE ENVIRONMENT!
Your appliance contains valuable materials which can be recovered or recycled.
Leave it at a local waste collection point or take to an approved service center so that it can
be processed.
This user manual is downloadable online. For any product problems or queries, please visit our
website : www.rowenta.com or contact our helpline on 1-800-ROWENTA (for US only).
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