
AXISM30DomeCameraSeries
TableofContents
Aboutthismanual..........................................3
Installation................................................4
Previewmode..................................................4
Getstarted................................................5
Findthedeviceonthenetwork....................................5
Openthedevice'swebinterface....................................5
Createanadministratoraccount...................................5
Securepasswords...............................................5
Verifythatnoonehastamperedwiththermware....................6
Webinterfaceoverview..........................................6
Congureyourdevice........................................7
Basicsettings..................................................7
Adjusttheimage................................................7
Viewandrecordvideo............................................11
Setuprulesforevents...........................................12
Audio.........................................................15
Thewebinterface...........................................17
Status........................................................17
Video.........................................................18
Analytics......................................................
28
Audio.........................................................
28
Recordings.....................................................29
Apps..........................................................30
System........................................................
31
Maintenance...................................................
52
Learnmore................................................54
Viewarea......................................................
54
Capturemodes.................................................54
Privacymasks..................................................
54
Overlays.......................................................
55
Streamingandstorage...........................................55
Applications....................................................57
Cybersecurity...................................................
58
Specications..............................................60
Productoverview................................................
60
LEDindicators..................................................
60
SDcardslot....................................................
61
Buttons.......................................................
61
Connectors....................................................
61
Cleaningrecommendations...................................62
Troubleshooting............................................63
Resettofactorydefaultsettings...................................63
Firmwareoptions...............................................63
Checkthecurrentrmwareversion.................................
63
Upgradethermware............................................63
Technicalissues,clues,andsolutions................................64
Performanceconsiderations.......................................66
Contactsupport.................................................67
2

AXISM30DomeCameraSeries
Aboutthismanual
Aboutthismanual
Thisusermanualdescribesseveralproducts.Thismeansyoumayndinstructionsthataren’tapplicabletoyourproduct.
3

AXISM30DomeCameraSeries
Installation
Installation
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=77128§ion=about-this-manual
Previewmode
Previewmodeisidealforinstallerswhennetuningthecameraviewduringtheinstallation.Nologinisrequiredtoaccessthe
cameraviewinpreviewmode.Itisavailableonlyinfactorydefaultedstateforalimitedtimefrompoweringupthedevice.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=77128§ion=preview-mode
Thisvideodemonstrateshowtousepreviewmode.
4

AXISM30DomeCameraSeries
Getstarted
Getstarted
Findthedeviceonthenetwork
TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support.
FormoreinformationabouthowtondandassignIPaddresses,gotoHowtoassignanIPaddressandaccessyourdevice.
Browsersupport
Youcanusethedevicewiththefollowingbrowsers:
Chrome
TM
Firefox
®
Edge
TM
Safari
®
Windows
®
recommended
recommended
macOS
®
recommendedrecommended
Linux
®
recommendedrecommended
Otheroperatingsystems*
*TouseAXISOSwebinterfacewithiOS15oriPadOS15,gotoSettings Settings
Settings
> >
>
Safari Safari
Safari
> >
>
Advanced Advanced
Advanced
> >
>
Experimental Experimental
Experimental
Features Features
Features
anddisable
NSURLSessionWebsocket.
Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoAXISOSPortal.
Openthedevice'swebinterface
1.OpenabrowserandtypetheIPaddressorhostnameoftheAxisdevice.
IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.
2.Typetheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustcreateanadministratoraccount.See
Createanadministratoraccountonpage5.
Createanadministratoraccount
Thersttimeyoulogintoyourdevice,youmustcreateanadministratoraccount.
1.Enterausername.
2.Enterapassword.SeeSecurepasswordsonpage5.
3.Re-enterthepassword.
4.Acceptthelicenseagreement.
5.ClickAddaccount.
Important
Thedevicehasnodefaultaccount.Ifyoulosethepasswordforyouradministratoraccount,youmustresetthedevice.See
Resettofactorydefaultsettingsonpage63.
5

AXISM30DomeCameraSeries
Getstarted
Securepasswords
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.
Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.
Toprotectyourdatawestronglyrecommendthatyou:
•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceayear.
Verifythatnoonehastamperedwiththermware
TomakesurethatthedevicehasitsoriginalAxisrmware,ortotakefullcontrolofthedeviceafterasecurityattack:
1.Resettofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage63.
Afterthereset,securebootguaranteesthestateofthedevice.
2.Congureandinstallthedevice.
Webinterfaceoverview
Thisvideogivesyouanoverviewofthedevice’swebinterface.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=77128§ion=web-interface-overview
Axisdevicewebinterface
6

AXISM30DomeCameraSeries
Configureyourdevice
Configureyourdevice
Basicsettings
Setthecapturemode
1.GotoVideo>Installation>Capturemode.
2.ClickChange.
3.SelectacapturemodeandclickSaveandrestart.
SeealsoCapturemodesonpage54.
Setthemountingposition
1.GotoVideo>Installation>Mountingposition.
2.ClickChange.
3.SelectamountingpositionandclickSaveandrestart.
Setthepowerlinefrequency
1.GotoVideo>Installation>Powerlinefrequency.
2.ClickChange.
3.SelectapowerlinefrequencyandclickSaveandrestart.
Settheorientation
1.GotoVideo>Installation>Rotate.
2.Select0,90,180or270degrees.
SeealsoMonitorlongandnarrowareasonpage9.
Adjusttheimage
Thissectionincludesinstructionsaboutconguringyourdevice.Ifyouwanttolearnmoreabouthowcertainfeatureswork,go
toLearnmoreonpage54.
Levelthecamera
Toadjusttheviewinrelationtoareferenceareaoranobject,usethelevelgridincombinationwithamechanicaladjustment
ofthecamera.
1.GotoVideo>Image>andclick
.
2.Click
toshowthelevelgrid.
3.Adjustthecameramechanicallyuntilthepositionofthereferenceareaortheobjectisalignedwiththelevelgrid.
Selectexposuremode
Toimproveimagequalityforspecicsurveillancescenes,useexposuremodes.Exposuremodesletsyoucontrolaperture,shutter
speed,andgain.GotoVideo>Image>Exposureandselectbetweenthefollowingexposuremodes:
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AXISM30DomeCameraSeries
Configureyourdevice
•Formostusecases,selectAutomaticexposure.
•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.
Selectthesamefrequencyasthepowerlinefrequency.
•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicker-reduced.
Selectthesamefrequencyasthepowerlinefrequency.
•Tolockthecurrentexposuresettings,selectHoldcurrent.
BenetfromIRlightinlow-lightconditionsbyusingnightmode
Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Butasthevisiblelightdiminishes,colorimagesbecomeless
brightandclear.Ifyouswitchtonightmodewhenthishappens,thecamerausesbothvisibleandnear-infraredlighttodeliverbright
anddetailedblack-and-whiteimagesinstead.Youcansetthecameratoswitchtonightmodeautomatically.
1.GotoVideo>Image>Day-nightmode,andmakesurethattheIR-cutlterissettoAuto.
2.Tosetatwhatlightlevelyouwantthecameratoswitchtonightmode,movetheThresholdslidertowardBrightorDark.
Note
Ifyousettheswitchtonightmodetooccurwhenit’sbrighter,theimageremainssharperasthereislesslow-lightnoise.If
yousettheswitchtooccurwhenit’sdarker,theimagecolorsaremaintainedforlonger,butthereismoreimageblurdue
tolow-lightnoise.
Reducenoiseinlow-lightconditions
Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:
•Adjustthetrade-offbetweennoiseandmotionblur.GotoVideo>Image>ExposureandmovetheBlur-noisetrade-off
slidertowardLownoise.
•Settheexposuremodetoautomatic.
Note
Ahighmaxshuttervaluecanresultinmotionblur.
•Toslowdowntheshutterspeed,setmaxshuttertothehighestpossiblevalue.
Note
Whenyoureducethemaxgain,theimagecanbecomedarker.
•Setthemaxgaintoalowervalue.
•Ifpossible,movethesliderunderAperturetowardOpen.
•Reducesharpnessintheimage,underVideo>Image>Appearance.
Reducemotionblurinlow-lightconditions
Toreducemotionblurinlow-lightconditions,adjustoneormoreofthefollowingsettingsinVideo>Image>Exposure:
•MovetheBlur-noisetrade-offslidertowardLowmotionblur.
Note
Whenyouincreasethegain,imagenoisealsoincreases.
•SetMaxshuttertoashortertime,andMaxgaintoahighervalue.
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AXISM30DomeCameraSeries
Configureyourdevice
Ifyoustillhaveproblemswithmotionblur:
•Increasethelightlevelinthescene.
•Mountthecamerasothatobjectsmovetowarditorawayfromitratherthansideways.
Maximizethedetailsinanimage
Important
Ifyoumaximizethedetailsinanimage,thebitratewillprobablyincreaseandyoumightgetareducedframerate.
•Makesuretoselectthecapturemodethathasthehighestresolution.
•GotoVideo>Stream>Generalandsetthecompressionaslowaspossible.
•Belowtheliveviewimage,click
andinVideoformat,selectMJPEG.
•GotoVideo>Stream>ZipstreamandselectOff.
Handlesceneswithstrongbacklight
Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange
(WDR)makesbothdarkandbrightareasoftheimagevisible.
1.GotoVideo>Image>Widedynamicrange.
2.UsetheLocalcontrastslidertoadjusttheamountofWDR.
3.Ifyoustillhaveproblems,gotoExposureandadjusttheExposurezonetocovertheareaofinterest.
FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr.
Monitorlongandnarrowareas
Usecorridorformattobetterutilizethefulleldofviewinalongandnarrowarea,forexampleastaircase,hallway,road,ortunnel.
1.Dependingonyourdevice,turnthecameraorthe3-axislensinthecamera90°or270°.
2.Ifthedevicedoesn’thaveautomaticrotationoftheview,gotoVideo>Installation.
3.Rotatetheview90°or270°.
9

AXISM30DomeCameraSeries
Configureyourdevice
Verifythepixelresolution
Toverifythatadenedpartoftheimagecontainsenoughpixelsto,forexample,recognizethefaceofaperson,youcanusethe
pixelcounter.
1.GotoVideo>Imageandclick.
2.Click
forPixelcounter.
3.Inthecamera’sliveview,adjustthesizeandpositionoftherectanglearoundtheareaofinterest,forexamplewhere
youexpectfacestoappear.
Youcanseethenumberofpixelsforeachoftherectangle’ssides,anddecideifthevaluesareenoughforyourneeds.
Hidepartsoftheimagewithprivacymasks
Youcancreateoneorseveralprivacymaskstohidepartsoftheimage.
1.GotoVideo>Privacymasks.
2.Click
.
3.Clickthenewmaskandtypeaname.
4.Adjustthesizeandplacementoftheprivacymaskaccordingtoyourneeds.
5.Tochangethecolorforallprivacymasks,clickPrivacymasksandselectacolor.
SeealsoPrivacymasksonpage54
Showanimageoverlay
Youcanaddanimageasanoverlayinthevideostream.
1.GotoVideo>Overlays.
2.SelectImageandclick
.
3.ClickImages.
10

AXISM30DomeCameraSeries
Configureyourdevice
4.Draganddropanimage.
5.ClickUpload.
6.ClickManageoverlay.
7.Selecttheimageandaposition.Youcanalsodragtheoverlayimageintheliveviewtochangetheposition.
Showatextoverlay
Youcanaddatexteldasanoverlayinthevideostream.Thisisusefulforexamplewhenyouwanttodisplaythedate,timeora
companynameinthevideostream.
1.GotoVideo>Overlays.
2.SelectTextandclick.
3.Typethetextyouwanttodisplayinthevideostream.
4.Selectaposition.Youcanalsodragtheoverlaytexteldintheliveviewtochangetheposition.
Viewandrecordvideo
Thissectionincludesinstructionsaboutconguringyourdevice.Tolearnmoreabouthowstreamingandstorageworks,goto
Streamingandstorageonpage55.
Reducebandwidthandstorage
Important
Reducingthebandwidthcanleadtolossofdetailintheimage.
1.GotoVideo>Stream.
2.Click
intheliveview.
3.SelectVideoformatH.264.
4.GotoVideo>Stream>GeneralandincreaseCompression.
5.GotoVideo>Stream>Zipstreamanddooneormoreofthefollowing:
Note
TheZipstreamsettingsareusedforbothH.264andH.265.
-SelecttheZipstreamStrengththatyouwanttouse.
-TurnonOptimizeforstorage.ThiscanonlybeusediftheVMSsupportsB-frames.
-TurnonDynamicFPS.
-TurnonDynamicGOPandsetahighUpperlimitGOPlengthvalue.
Note
Mostwebbrowsersdon’tsupportH.265decodingandbecauseofthisthedevicedoesn’tsupportitinitswebinterface.
InsteadyoucanuseavideomanagementsystemorapplicationthatsupportsH.265decoding.
11

AXISM30DomeCameraSeries
Configureyourdevice
Setupnetworkstorage
Tostorerecordingsonthenetwork,youneedtosetupyournetworkstorage.
1.GotoSystem>Storage.
2.Click
AddnetworkstorageunderNetworkstorage.
3.TypetheIPaddressofthehostserver.
4.TypethenameofthesharedlocationonthehostserverunderNetworkshare.
5.Typetheusernameandpassword.
6.SelecttheSMBversionorleaveitonAuto.
7.SelectAddsharewithouttestingifyouexperiencetemporaryconnectionissues,oriftheshareisnotyetcongured.
8.ClickAdd.
Recordandwatchvideo
Recordvideodirectlyfromthecamera
1.GotoVideo>Image.
2.Tostartarecording,click
.
Ifyouhaven’tsetupanystorage,click
and.Forinstructionsonhowtosetupnetworkstorage,seeSetup
networkstorageonpage12
3.Tostoprecording,click
again.
Watchvideo
1.GotoRecordings.
2.Click
foryourrecordinginthelist.
Verifythatnoonehastamperedwiththevideo
Withsignedvideo,youcanmakesurethatnoonehastamperedwiththevideorecordedbythecamera.
1.GotoVideo>Stream>GeneralandturnonSignedvideo.
2.UseAXISCameraStation(5.46orlater)oranothercompatiblevideomanagementsoftwaretorecordvideo.For
instructions,seetheAXISCameraStationusermanual.
3.Exporttherecordedvideo.
4.UseAXISFilePlayertoplaythevideo.DownloadAXISFilePlayer.
indicatesthatnoonehastamperedwiththevideo.
Note
Togetmoreinformationaboutthevideo,right-clickthevideoandselectShowdigitalsignature.
12

AXISM30DomeCameraSeries
Configureyourdevice
Setuprulesforevents
Youcancreaterulestomakeyourdeviceperformanactionwhencertaineventsoccur.Aruleconsistsofconditionsandactions.
Theconditionscanbeusedtotriggertheactions.Forexample,thedevicecanstartarecordingorsendanemailwhenitdetects
motion,orshowanoverlaytextwhilethedeviceisrecording.
Tolearnmore,checkoutourguideGetstartedwithrulesforevents.
Triggeranaction
1.GotoSystem>Eventsandaddarule.Theruledeneswhenthedevicewillperformcertainactions.Youcanset
uprulesasscheduled,recurring,ormanuallytriggered.
2.EnteraName.
3.SelecttheConditionthatmustbemettotriggertheaction.Ifyouspecifymorethanoneconditionfortherule,allofthe
conditionsmustbemettotriggertheaction.
4.SelectwhichActionthedeviceshouldperformwhentheconditionsaremet.
Note
Ifyoumakechangestoanactiverule,therulemustbeturnedonagainforthechangestotakeeffect.
Note
Ifyouchangethedenitionofastreamprolethatisusedinarule,thenyouneedtorestartalltherulesthatusethat
streamprole.
Recordvideowhenthecameradetectsanobject
ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardwhenthecameradetectsanobject.Therecording
willincludevesecondsbeforedetectionandoneminuteafterdetectionends.
Beforeyoustart:
•MakesureyouhaveanSDcardinstalled.
1.Starttheapplicationifitisnotalreadyrunning.
2.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.
Createarule:
1.GotoSystem>Eventsandaddarule.
2.Typeanamefortherule.
3.Inthelistofactions,underRecordings,selectRecordvideowhiletheruleisactive.
4.Inthelistofstorageoptions,selectSD_DISK.
5.Selectacameraandastreamprole.
6.Settheprebuffertimeto5seconds.
7.Setthepostbuffertimeto1minute.
8.ClickSave.
Recordvideowhenasoundtriggersadetection
ThisexampleexplainshowtosetuptheAxisdevicetorecordvideotoanSDcardassoonasasoundtriggersadetection.
1.Inthedevice’swebinterface,gotoAnalytics>AudioanalyticsandmakesurethatAdaptiveaudiodetectionison.
13

AXISM30DomeCameraSeries
Configureyourdevice
2.TocheckthattheSDcardismounted,gotoSystem>Storage.
3.GotoSystem>Eventsandaddarule.
4.Enteranamefortherule.
5.Inthelistofconditions,underAudioanalytics,selectAudiolevelabovethreshold.
6.Inthelistofactions,underRecordings,selectRecordvideo.
7.Inthelistofstorageoptions,selectSD-DISK.
8.SelectaCameraandaStreamprole.
9.Ifyouwanttostarttherecordingbeforethesoundwasdetected,enteraPrebuffertime.
10.ClickSave.
11.Totesttherule,gotoAnalytics>Audioanalytics.InAdaptiveaudiodetection>Advancedsettings,clickTestalarmsto
generateafalsedetectionevent.
Showatextoverlayinthevideostreamwhenthedevicedetectsanobject
Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthedevicedetectsanobject.
1.Starttheapplicationifitisnotalreadyrunning.
2.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.
Addtheoverlaytext:
1.GotoVideo>Overlays.
2.UnderOverlays,selectTextandclick
.
3.Enter#Dinthetexteld.
4.Choosetextsizeandappearance.
5.Topositionthetextoverlay,click
andselectanoption.
Createarule:
1.GotoSystem>Eventsandaddarule.
2.Typeanamefortherule.
3.Inthelistofactions,underOverlaytext,selectUseoverlaytext.
4.Selectavideochannel.
5.InText,type“Motiondetected”.
6.Settheduration.
7.ClickSave.
Sendanemailautomaticallyifsomeonespraypaintsthelens
Activatethetamperingdetection:
1.GotoSystem>Detectors>Cameratampering.
14

AXISM30DomeCameraSeries
Configureyourdevice
2.SetavalueforTriggerdelay.Thevalueindicatesthetimethatmustpassbeforeanemailissent.
3.TurnonTriggerondarkimagestodetectifthelensissprayed,covered,orrenderedseverelyoutoffocus.
Addanemailrecipient:
4.GotoSystem>Events>Recipientsandaddarecipient.
5.Typeanamefortherecipient.
6.SelectEmail.
7.Typeanemailaddresstosendtheemailto.
8.Thecameradoesn’thaveit’sownemailserver,soithastologintoanotheremailservertosendmails.Fillintherestofthe
informationaccordingtoyouremailprovider.
9.Tosendatestemail,clickTest.
10.ClickSave.
Createarule:
11.GotoSystem>Events>Rulesandaddarule.
12.Typeanamefortherule.
13.Inthelistofconditions,underVideo,selectTampering.
14.Inthelistofactions,underNotications,selectSendnoticationtoemailandthenselecttherecipientfromthelist.
15.Typeasubjectandamessagefortheemail.
16.ClickSave.
Audio
Addaudiotoyourrecording
Turnonaudio:
1.GotoVideo>Stream>Audioandincludeaudio.
2.Ifthedevicehasmorethanoneinputsource,selectthecorrectoneinSource.
3.GotoAudio>Devicesettingsandturnonthecorrectinputsource.
4.Ifyoumakeanychangestotheinputsource,clickApplychanges.
Editthestreamprolethatisusedfortherecording:
5.GotoSystem>Streamprolesandselectthestreamprole.
6.SelectIncludeaudioandturniton.
7.ClickSave.
Addaudiocapabilitytoyourproductusingportcast
Withportcasttechnology,youcanaddaudiocapabilitytoyourproduct.ItallowsaudioandI/Ocommunicationdigitallyoverthe
networkcablebetweenthecameraandtheinterface.
ToaddaudiocapabilitytoyourAxisnetworkvideodevice,connecttheportcastcompatibleAxisaudiodeviceandI/OInterface
betweenyourdeviceandthePoEswitchwhichprovidespower.
15

AXISM30DomeCameraSeries
Configureyourdevice
1.ConnecttheAxisnetworkvideodevice(1)andtheAxisportcastdevice(2)withaPoEcable.
2.ConnecttheAxisportcastdevice(2)andthePoEswitch(3)withaPoEcable.
1
Axisnetworkvideodevice
2
Axisportcastdevice
3
Switch
Oncethedevicesareconnected,anaudiotabbecomesvisibleinthesettingsforyourAxisnetworkvideodevice.Gototheaudio
tabandturnonAllowaudio.
SeeyourAxisportcastdevice’susermanualformoreinformation.
Connecttoanetworkspeaker
NetworkspeakerpairingallowsyoutouseacompatibleAxisnetworkspeakerasifitisconnecteddirectlytothecamera.Once
paired,thespeakeractsasanaudiooutdevicewhereyoucanplayaudioclipsandtransmitsoundthroughthecamera.
Important
Forthisfeaturetoworkwithavideomanagementsoftware(VMS),youmustrstpairthecamerawiththenetworkspeaker,
thenaddthecameratoyourVMS.
Paircamerawithnetworkspeaker
1.GotoSystem>Edge-to-edge>Pairing.
2.Typethenetworkspeaker’sIPaddress,usernameandpassword.
3.SelectSpeakerpairing.
4.ClickConnect.Aconrmationmessageappears.
16

AXISM30DomeCameraSeries
Thewebinterface
Thewebinterface
Toreachthedevice’swebinterface,typethedevice’sIPaddressinawebbrowser.
Note
Supportforthefeaturesandsettingsdescribedinthissectionvariesbetweendevices.Thisicon
indicatesthat
thefeatureorsettingisonlyavailableinsomedevices.
Showorhidethemainmenu.
Accessthereleasenotes.
Accesstheproducthelp.
Changethelanguage.
Setlightthemeordarktheme.
Theusermenucontains:
•Informationabouttheuserwhoisloggedin.
•
Changeaccount:Logoutfromthecurrentaccountandlogintoanewaccount.
•
Logout:Logoutfromthecurrentaccount.
Thecontextmenucontains:
•Analyticsdata:Accepttosharenon-personalbrowserdata.
•Feedback:Shareanyfeedbacktohelpusimproveyouruserexperience.
•Legal:Viewinformationaboutcookiesandlicenses.
•About:Viewdeviceinformation,includingrmwareversionandserialnumber.
•Legacydeviceinterface:Changethedevice’swebinterfacetothelegacyversion.
Status
Deviceinfo
Showsthedeviceinformation,includingrmwareversionandserialnumber.
Upgradermware:Upgradethermwareonyourdevice.TakesyoutotheMaintenancepagewhereyoucandoarmware
upgrade.
Timesyncstatus
ShowsNTPsynchronizationinformation,includingifthedeviceisinsyncwithanNTPserverandthetimeremaininguntil
thenextsync.
NTPsettings:ViewandupdatetheNTPsettings.TakesyoutotheDateandtimepagewhereyoucanchangetheNTPsettings.
Security
17

AXISM30DomeCameraSeries
Thewebinterface
Showswhatkindofaccesstothedevicethatisactive,andwhatencryptionprotocolsareinuse.Recommendationstothesettings
arebasedontheAXISOSHardeningGuide.
Hardeningguide:LinktoAXISOSHardeningguidewhereyoucanlearnmoreaboutcybersecurityonAxisdevicesandbest
practices.
Connectedclients
Showsthenumberofconnectionsandconnectedclients.
Viewdetails:Viewandupdatethelistofconnectedclients.ThelistshowsIPaddress,protocol,port,state,andPID/process
ofeachconnection.
Ongoingrecordings
Showsongoingrecordingsandtheirdesignatedstoragespace.
Recordings:Viewongoingandlteredrecordingsandtheirsource.Formoreinformation,seeRecordingsonpage29
Showsthestoragespacewheretherecordingissaved.
Video
Clicktoplaythelivevideostream.
Clicktofreezethelivevideostream.
Clicktotakeasnapshotofthelivevideostream.Theleissavedinthe‘Downloads’folderonyourcomputer.Theimage
lenameis[snapshot_YYYY_MM_DD_HH_MM_SS.jpg].Thesizeofthesnapshotdependsonthecompressionthatthespecic
web-browserenginewherethesnapshotisreceivedapplies,therefore,thesnapshotsizemayvaryfromtheactualcompression
settingthatisconguredinthedevice.
ClicktoshowI/Ooutputports.Usetheswitchtoopenorclosethecircuitofaport,forexample,totestexternal
devices.
ClicktomanuallyturnonorturnofftheIRillumination.
Clicktomanuallyturnonorturnoffthewhitelight.
Clicktoaccessonscreencontrols:
•Predenedcontrols:Turnontousetheavailableonscreencontrols.
•Customcontrols:ClickAddcustomcontroltoaddanonscreencontrol.
Startsthewasher.Whenthesequencestarts,thecameramovestotheconguredpositiontoreceivethewash
spray.Whenthewholewashsequenceiscompleted,thecamerareturnstoitspreviousposition.Thisiconisonlyvisiblewhenthe
washerisconnectedandcongured.
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AXISM30DomeCameraSeries
Thewebinterface
Startsthewiper.
Clickandselectapresetpositiontogotothatpresetpositionintheliveview.Or,clickSetuptogotothepreset
positionpage.
Addsorremovesafocusrecallarea.Whenyouaddafocusrecallarea,thecamerasavesthefocussettingsat
thatspecicpan/tiltrange.Whenyouhavesetafocusrecallareaandthecameraentersthatareaintheliveview,thecamera
recallsthepreviouslysavedfocus.It’senoughtocoverhalfoftheareaforthecameratorecallthefocus.
Clicktoselectaguardtour,thenclickStarttoplaytheguardtour.Or,clickSetuptogototheguardtourspage.
Clicktomanuallyturnontheheaterforaselectedperiodoftime.
Clicktostartacontinuousrecordingofthelivevideostream.Clickagaintostoptherecording.Ifarecordingisongoing,it
willresumeautomaticallyafterareboot.
Clicktoshowthestoragethatisconguredforthedevice.Tocongurethestorage,youneedtobeloggedinasan
administrator.
Clicktoaccessmoresettings:
•Videoformat:Selecttheencodingformattouseintheliveview.
•Clientstreaminformation:Turnontoshowdynamicinformationaboutthevideostreamusedbythebrowserthat
showsthelivevideostream.Thebitrateinformationdiffersfromtheinformationshowninatextoverlay,becauseof
differentinformationsources.Thebitrateintheclientstreaminformationisthebitrateofthelastsecond,andit
comesfromtheencodingdriverofthedevice.Thebitrateintheoverlayistheaveragebitrateofthelast5seconds,
anditcomesfromthebrowser.Bothvaluescoveronlytherawvideostreamandnottheadditionalbandwidth
generatedwhenit’stransportedoverthenetworkthroughUDP/TCP/HTTP.
•Adaptivestream:Turnontoadapttheimageresolutiontotheviewingclient’sactualdisplayresolution,toimprove
theuserexperienceandhelppreventapossibleoverloadoftheclient’shardware.Theadaptivestreamisonly
appliedwhenyouviewthelivevideostreaminthewebinterfaceinabrowser.Whenadaptivestreamisturnedon,
themaximumframerateis30fps.Ifyoutakeasnapshotwhileadaptivestreamisturnedon,itwillusetheimage
resolutionselectedbytheadaptivestream.
•Levelgrid:Click
toshowthelevelgrid.Thegridhelpsyoudecideiftheimageishorizontallyaligned.Click
tohideit.
•Pixelcounter:Clicktoshowthepixelcounter.Dragandresizetheboxtocontainyourareaofinterest.Youcan
alsodenethepixelsizeoftheboxintheWidthandHeightelds.
•Refresh:Click
torefreshthestillimageintheliveview.
•PTZcontrols
:TurnontodisplayPTZcontrolsintheliveview.
Clicktoshowtheliveviewatfullresolution.Ifthefullresolutionislargerthanyourscreensize,usethesmallerimageto
navigateintheimage.
Clicktoshowthelivevideostreaminfullscreen.PressESCtoexitfullscreenmode.
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Installation
Capturemode:Acapturemodeisapresetcongurationthatdeneshowthecameracapturesimages.Whenyouchange
thecapturemode,itcanaffectmanyothersettings,suchasviewareasandprivacymasks.
Mountingposition
:Theorientationoftheimagecanchangedependingonhowyoumountthecamera.
Powerlinefrequency:Tominimizeimageicker,selectthefrequencyyourregionuses.TheAmericanregionsusuallyuse60Hz.
Therestoftheworldmostlyuses50Hz.Ifyou'renotsureofyourregion'spowerlinefrequency,checkwiththelocalauthorities.
Rotate:Selectthepreferredimageorientation.
Image
Appearance
Sceneprole:Selectasceneprolethatsuitsyoursurveillancescenario.Asceneproleoptimizesimagesettings,
includingcolorlevel,brightness,sharpness,contrast,andlocalcontrast,foraspecicenvironmentorpurpose.
•Forensic:Suitableforsurveillancepurposes.
•Indoor
:Suitableforindoorenvironments.
•Outdoor
:Suitableforoutdoorenvironments.
•Vivid:Usefulfordemonstrationpurposes.
•Trafcoverview:Suitableforvehicletrafcmonitoring.
Saturation:Usetheslidertoadjustthecolorintensity.Youcan,forexample,getagrayscaleimage.
Contrast:Usetheslidertoadjustthedifferencebetweenlightanddark.
Brightness:Usetheslidertoadjustthelightintensity.Thiscanmakeobjectseasiertosee.Brightnessisappliedafterimage
capture,anddoesn’taffecttheinformationintheimage.Togetmoredetailsfromadarkarea,it’susuallybettertoincrease
gainorexposuretime.
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Sharpness:Usetheslidertomakeobjectsintheimageappearsharperbyadjustingtheedgecontrast.Ifyouincreasethe
sharpness,itmayincreasethebitrateandtheamountofstoragespaceneededaswell.
Widedynamicrange
WDR:Turnontomakebothbrightanddarkareasoftheimagevisible.
Localcontrast
:Usetheslidertoadjustthecontrastoftheimage.Ahighervaluemakesthecontrasthigherbetween
darkandlightareas.
Tonemapping:Usetheslidertoadjusttheamountoftonemappingthatisappliedtotheimage.Ifthevalueissetto
zero,onlythestandardgammacorrectionisapplied,whileahighervalueincreasesthevisibilityofthedarkestandbrightest
partsintheimage.
Whitebalance
Whenthecameradetectsthecolortemperatureoftheincominglight,itcanadjusttheimagetomakethecolorslookmorenatural.
Ifthisisnotsufcient,youcanselectasuitablelightsourcefromthelist.
Theautomaticwhitebalancesettingreducestheriskofcolorickerbyadaptingtochangesgradually.Ifthelightingchanges,or
whenthecameraisrststarted,itcantakeupto30secondstoadapttothenewlightsource.Ifthereismorethanonetypeoflight
sourceinascene,thatis,theydifferincolortemperature,thedominatinglightsourceactsasareferencefortheautomaticwhite
balancealgorithm.Thisbehaviorcanbeoverriddenbychoosingaxedwhitebalancesettingthatmatchesthelightsourceyou
wanttouseasareference.
Lightenvironment:
•Automatic:Automaticidenticationandcompensationforthelightsourcecolor.Thisistherecommendedsetting
whichcanbeusedinmostsituations.
•Automatic–outdoors
:Automaticidenticationandcompensationforthelightsourcecolor.Thisisthe
recommendedsettingwhichcanbeusedinmostoutdoorsituations.
•Custom–indoors
:Fixedcoloradjustmentforaroomwithsomearticiallightotherthanuorescentlighting
andgoodforanormalcolortemperaturearound2800K.
•Custom–outdoors
:Fixedcoloradjustmentforsunnyweatherconditionswithacolortemperaturearound
5500K.
•Fixed–uorescent1:Fixedcoloradjustmentforuorescentlightingwithacolortemperaturearound4000K.
•Fixed–uorescent2:Fixedcoloradjustmentforuorescentlightingwithacolortemperaturearound3000K.
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•Fixed–indoors:Fixedcoloradjustmentforaroomwithsomearticiallightotherthanuorescentlightingand
goodforanormalcolortemperaturearound2800K.
•Fixed–outdoors1:Fixedcoloradjustmentforsunnyweatherconditionswithacolortemperaturearound5500K.
•Fixed–outdoors2:Fixedcoloradjustmentforcloudyweatherconditionwithacolortemperaturearound6500K.
•Streetlight–mercury
:Fixedcoloradjustmentforultravioletemissioninmercuryvaporlightscommon
instreetlighting.
•Streetlight–sodium
:Fixedcoloradjustmentthatcompensatesfortheyelloworangecolorofsodiumvapor
lightscommoninstreetlighting.
•Holdcurrent:Keepthecurrentsettingsanddonotcompensateforlightchanges.
•Manual
:Fixthewhitebalancewiththehelpofawhiteobject.Dragthecircletoanobjectthatyouwant
thecameratointerpretaswhiteintheliveviewimage.UsetheRedbalanceandBluebalancesliderstoadjustthe
whitebalancemanually.
Day-nightmode
IR-cutlter:
•Auto:SelecttoautomaticallyturnonandofftheIR-cutlter.Whenthecameraisindaymode,theIR-cutlter
isturnedonandblocksincominginfraredlight,andwheninnightmode,theIR-cutlteristurnedoffandthe
camera’slightsensitivityincreases.
•On:SelecttoturnontheIR-cutlter.Theimageisincolor,butwithreducedlightsensitivity.
•Off:SelecttoturnofftheIR-cutlter.Theimageisinblackandwhiteforincreasedlightsensitivity.
Threshold:Usetheslidertoadjustthelightthresholdwherethecamerachangesfromdaymodetonightmode.
•MovetheslidertowardsBrighttodecreasethethresholdfortheIR-cutlter.Thecamerachangestonightmode
earlier.
•MovetheslidertowardsDarktoincreasethethresholdfortheIR-cutlter.Thecamerachangestonightmodelater.
IRlight
Ifyourdevicedoesn’thavebuilt-inillumination,thesecontrolsareonlyavailablewhenyouconnectasupportingAxisaccessory.
Allowillumination:Turnontoletthecamerausethebuilt-inlightinnightmode.
Synchronizeillumination:Turnontoautomaticallysynchronizetheilluminationwiththesurroundinglight.Thesynchronization
betweendayandnightonlyworksiftheIR-cutlterissettoAutoorOff.
Automaticilluminationangle
:Turnontousetheautomaticilluminationangle.Turnofftosettheilluminationangle
manually.
Illuminationangle
:Usetheslidertomanuallysettheilluminationangle,forexample,iftheangleneedstobedifferent
fromthecamera’sangleofview.Ifthecamerahasawideangleofview,youcansettheilluminationangletoanarrowerangle,
whichequalsagreaterteleposition.Thiswillresultindarkcornersintheimage.
IRwavelength
:SelectthedesiredwavelengthfortheIRlight.
Whitelight
:
Allowillumination
:Turnontoletthecamerausewhitelightinnightmode.
Synchronizeillumination
:Turnontoautomaticallysynchronizethewhitelightwiththesurroundinglight.
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Exposure
Selectanexposuremodetoreducerapidlychangingirregulareffectsintheimage,forexample,ickerproducedbydifferenttypesof
lightsources.Werecommendyoutousetheautomaticexposuremode,orthesamefrequencyasyourpowernetwork.
Exposuremode:
•Automatic:Thecameraadjuststheaperture,gain,andshutterautomatically.
•Automaticaperture
:Thecameraadjuststheapertureandgainautomatically.Theshutterisxed.
•Automaticshutter
:Thecameraadjuststheshutterandgainautomatically.Theapertureisxed.
•Holdcurrent:Locksthecurrentexposuresettings.
•Flicker-free
:Thecameraadjuststheapertureandgainautomatically,andusesonlythefollowingshutter
speeds:1/50s(50Hz)and1/60s(60Hz).
•Flicker-free50Hz
:Thecameraadjuststheapertureandgainautomatically,andusestheshutterspeed1/50s.
•Flicker-free60Hz
:Thecameraadjuststheapertureandgainautomatically,andusestheshutterspeed1/60s.
•Flicker-reduced
:Thisisthesameasicker-free,butthecameramightuseshutterspeedsfasterthan
1/100s(50Hz)and1/120s(60Hz)forbrighterscenes.
•Flicker-reduced50Hz
:Thisisthesameasicker-free,butthecameramightuseshutterspeedsfaster
than1/100sforbrighterscenes.
•Flicker-reduced60Hz
:Thisisthesameasicker-free,butthecameramightuseshutterspeedsfaster
than1/120sforbrighterscenes.
•Manual
:Theaperture,gain,andshutterarexed.
Exposurezone
:Useexposurezonestooptimizetheexposureinaselectedpartofthescene,forexample,theareain
frontofanentrancedoor.
Note
Theexposurezonesarerelatedtotheoriginalimage(unrotated),andthenamesofthezonesapplytotheoriginalimage.
Thismeans,forexample,thatifthevideostreamisrotated90°,thentheUpperzonebecomestheRightzoneinthe
stream,andLeftbecomesLower.
•Automatic:Suitableformostsituations.
•Center:Usesaxedareainthecenteroftheimagetocalculatetheexposure.Theareahasaxedsizeand
positionintheliveview.
•Full
:Usestheentireliveviewtocalculatetheexposure.
•Upper
:Usesanareawithaxedsizeandpositionintheupperpartoftheimagetocalculatetheexposure.
•Lower
:Usesanareawithaxedsizeandpositioninthelowerpartoftheimagetocalculatetheexposure.
•Left
:Usesanareawithaxedsizeandpositionintheleftpartoftheimagetocalculatetheexposure.
•Right
:Usesanareawithaxedsizeandpositionintherightpartoftheimagetocalculatetheexposure.
•Spot:Usesanareawithaxedsizeandpositionintheliveviewtocalculatetheexposure.
•Custom:Usesanareaintheliveviewtocalculatetheexposure.Youcanadjustthesizeandpositionofthearea.
Maxshutter:Selecttheshutterspeedtoprovidethebestimage.Lowshutterspeeds(longerexposure)mightcausemotionblur
whenthereismovement,andatoohighshutterspeedmightaffecttheimagequality.Maxshutterworkswithmaxgainto
improvetheimage.
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Maxgain:Selectthesuitablemaxgain.Ifyouincreasethemaxgain,itimprovesthevisiblelevelofdetailindarkimages,but
alsoincreasesthenoiselevel.Morenoisecanalsoresultinincreaseduseofbandwidthandstorage.Ifyousetthemaxgain
toahighvalue,imagescandifferalotifthelightconditionsareverydifferentfromdaytonight.Maxgainworkswithmax
shuttertoimprovetheimage.
Motion-adaptiveexposure
:Selecttoreducemotionblurinlow-lightconditions.
Blur-noisetrade-off:Usetheslidertoadjusttheprioritybetweenmotionblurandnoise.Ifyouwanttoprioritizelowbandwidth
andhavelessnoiseattheexpenseofdetailsinmovingobjects,movetheslidertowardsLownoise.Ifyouwanttoprioritizethe
preservationofdetailsinmovingobjectsattheexpenseofnoiseandbandwidth,movetheslidertowardsLowmotionblur.
Note
Youcanchangetheexposureeitherbyadjustingtheexposuretimeorbyadjustingthegain.Ifyouincreasetheexposure
time,itresultsinmoremotionblur,andifyouincreasethegain,itresultsinmorenoise.IfyouadjusttheBlur-noise
trade-offtowardsLownoise,theautomaticexposurewillprioritizelongerexposuretimesoverincreasinggain,andthe
oppositeifyouadjustthetrade-offtowardsLowmotionblur.Boththegainandexposuretimewilleventuallyreach
theirmaximumvaluesinlow-lightconditions,regardlessofthepriorityset.
Lockaperture
:TurnontokeeptheaperturesizesetbytheApertureslider.Turnofftoallowthecameratoautomatically
adjusttheaperturesize.Youcan,forexample,locktheapertureforsceneswithpermanentlightconditions.
Aperture
:Usetheslidertoadjusttheaperturesize,thatis,howmuchlightpassesthroughthelens.Toallowmorelight
toenterthesensorandtherebyproduceabrighterimageinlow-lightconditions,movetheslidertowardsOpen.Anopenaperture
alsoreducesthedepthofeld,whichmeansthatobjectsclosetoorfarfromthecameracanappearunfocused.Toallowmoreof
theimagetobeinfocus,movetheslidertowardsClosed.
Exposurelevel:Usetheslidertoadjusttheimageexposure.
Defog
:Turnontodetecttheeffectsoffoggyweatherandautomaticallyremovethemforaclearerimage.
Note
WerecommendyounottoturnonDefoginsceneswithlowcontrast,largelightlevelvariations,orwhentheautofocusis
slightlyoff.Thiscanaffecttheimagequality,forexample,byincreasingthecontrast.Furthermore,toomuchlightcan
negativelyimpacttheimagequalitywhendefogisactive.
Stream
General
Resolution:Selecttheimageresolutionsuitableforthesurveillancescene.Ahigherresolutionincreasesbandwidthandstorage.
Framerate:Toavoidbandwidthproblemsonthenetworkorreducestoragesize,youcanlimittheframeratetoaxedamount.
Ifyouleavetheframerateatzero,theframerateiskeptatthehighestpossiblerateunderthecurrentconditions.Ahigher
frameraterequiresmorebandwidthandstoragecapacity.
Compression:Usetheslidertoadjusttheimagecompression.Highcompressionresultsinalowerbitrateandlowerimagequality.
Lowcompressionimprovestheimagequality,butusesmorebandwidthandstoragewhenyourecord.
Signedvideo
:Turnontoaddthesignedvideofeaturetothevideo.Signedvideoprotectsthevideofromtamperingby
addingcryptographicsignaturestothevideo.
Zipstream
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Zipstreamisabitratereductiontechnology,optimizedforvideosurveillance,thatreducestheaveragebitrateinanH.264orH.265
streaminrealtime.AxisZipstreamappliesahighbitrateinsceneswheretherearemultipleregionsofinterest,forexample,inscenes
withmovingobjects.Whenthesceneismorestatic,Zipstreamappliesalowerbitrate,andtherebyreducestherequiredstorage.
Tolearnmore,seeReducingthebitratewithAxisZipstream
SelectthebitratereductionStrength:
•Off:Nobitratereduction.
•Low:Novisiblequalitydegradationinmostscenes.Thisisthedefaultoptionanditcanbeusedinalltypes
ofscenestoreducethebitrate.
•Medium:Visibleeffectsinsomescenesthroughlessnoiseandaslightlylowerlevelofdetailinregionsoflower
interest,forexample,wherethere’snomovement.
•High:Visibleeffectsinsomescenesthroughlessnoiseandalowerlevelofdetailinregionsoflowerinterest,for
example,wherethere’snomovement.Werecommendthislevelforcloud-connecteddevicesanddevicesthat
uselocalstorage.
•Higher:Visibleeffectsinsomescenesthroughlessnoiseandalowerlevelofdetailinregionsoflowerinterest,
forexample,wherethere’snomovement.
•Extreme:Visibleeffectsinmostscenes.Thebitrateisoptimizedforsmallestpossiblestorage.
Optimizeforstorage:Turnontominimizethebitratewhilemaintainingquality.Theoptimizationdoesnotapplytothestream
showninthewebclient.ThiscanonlybeusedifyourVMSsupportsB-frames.TurningonOptimizeforstoragealsoturnson
DynamicGOP.
DynamicFPS(framespersecond):Turnontoallowthebandwidthtovarybasedonthelevelofactivityinthescene.More
activityrequiresmorebandwidth.
Lowerlimit:Enteravaluetoadjusttheframeratebetweenminimalfpsandthestreamdefaultfpsbasedonscenemotion.We
recommendyoutouselowerlimitinsceneswithverylittlemotion,wherethefpscoulddropto1orlower.
DynamicGOP(GroupofPictures):TurnontodynamicallyadjusttheintervalbetweenI-framesbasedonthelevelofactivity
inthescene.
Upperlimit:EnteramaximumGOPlength,thatis,themaximumnumberofP-framesbetweentwoI-frames.AnI-frameisa
self-containedimageframethatisindependentofotherframes.
P-frames:AP-frameisapredictedimagethatshowsonlythechangesintheimagefromthepreviousframe.Enterthedesired
numberofP-frames.Thehigherthenumber,thelessbandwidthisrequired.However,ifthereisnetworkcongestion,therecould
beanoticeabledeteriorationinthevideoquality.
Bitratecontrol
•Average:Selecttoautomaticallyadjustthebitrateoveralongertimeperiodandprovidethebestpossibleimage
qualitybasedontheavailablestorage.
-
Clicktocalculatethetargetbitratebasedonavailablestorage,retentiontime,andbitratelimit.
-Targetbitrate:Enterdesiredtargetbitrate.
-Retentiontime:Enterthenumberofdaystokeeptherecordings.
-Storage:Showstheestimatedstoragethatcanbeusedforthestream.
-Maximumbitrate:Turnontosetabitratelimit.
-Bitratelimit:Enterabitratelimitthatishigherthanthetargetbitrate.
•Maximum:Selecttosetamaximuminstantbitrateofthestreambasedonyournetworkbandwidth.
-Maximum:Enterthemaximumbitrate.
•Variable:Selecttoallowthebitratetovarybasedonthelevelofactivityinthescene.Moreactivityrequiresmore
bandwidth.Werecommendthisoptionformostsituations.
Orientation
Mirror:Turnontomirrortheimage.
Audio
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Include:Turnontouseaudiointhevideostream.
Source
:Selectwhataudiosourcetouse.
Stereo:Turnontoincludebuilt-inaudioaswellasaudiofromanexternalmicrophone.
Overlays
:Clicktoaddanoverlay.Selectthetypeofoverlayfromthedropdownlist:
•Text:Selecttoshowatextthatisintegratedintheliveviewimageandvisibleinallviews,recordingsandsnapshots.
Youcanenteryourowntext,andyoucanalsoincludepre-conguredmodierstoautomaticallyshow,forexample,
time,date,andframerate.
-
:Clicktoaddthedatemodier%Ftoshowyyyy-mm-dd.
-
:Clicktoaddthetimemodier%Xtoshowhh:mm:ss(24-hourclock).
-Modiers:Clicktoselectanyofthemodiersshowninthelisttoaddthemtothetextbox.Forexample,
%ashowsthedayoftheweek.
-Size:Selectthedesiredfontsize.
-Appearance:Selectthetextcolorandbackgroundcolor,forexample,whitetextonablackbackground
(default).
-
:Selectthepositionoftheoverlayintheimage.
•Image:Selecttoshowastaticimagesuperimposedoverthevideostream.Youcanuse.bmp,.png,.jpeg,or.svgles.
Touploadanimage,clickImages.Beforeyouuploadanimage,youcanchooseto:
-Scalewithresolution:Selecttoautomaticallyscaletheoverlayimagetotthevideoresolution.
-Usetransparency:SelectandentertheRGBhexadecimalvalueforthatcolor.UsetheformatRRGGBB.
Examplesofhexadecimalvalues:FFFFFFforwhite,000000forblack,FF0000forred,6633FFforblue,and
669900forgreen.Onlyfor.bmpimages.
•Sceneannotation
:Selecttoshowatextoverlayinthevideostreamthatstaysinthesameposition,even
whenthecamerapansortiltsinanotherdirection.Youcanchoosetoonlyshowtheoverlaywithincertainzoomlevels.
-
:Clicktoaddthedatemodier%Ftoshowyyyy-mm-dd.
-
:Clicktoaddthetimemodier%Xtoshowhh:mm:ss(24-hourclock).
-Modiers:Clicktoselectanyofthemodiersshowninthelisttoaddthemtothetextbox.Forexample,
%ashowsthedayoftheweek.
-Size:Selectthedesiredfontsize.
-Appearance:Selectthetextcolorandbackgroundcolor,forexample,whitetextonablackbackground
(default).
-
:Selectthepositionoftheoverlayintheimage.Theoverlayissavedandremainsinthepanand
tiltcoordinatesofthisposition.
-Annotationbetweenzoomlevels(%):Setthezoomlevelswhichtheoverlaywillbeshownwithin.
-Annotationsymbol:Selectasymbolthatappearsinsteadoftheoverlaywhenthecameraisnotwithinthe
setzoomlevels.
•Streamingindicator
:Selecttoshowananimationsuperimposedoverthevideostream.Theanimation
indicatesthatthevideostreamislive,evenifthescenedoesn’tcontainanymotion.
-Appearance:Selecttheanimationcolorandbackgroundcolor,forexample,redanimationonatransparent
background(default).
-Size:Selectthedesiredfontsize.
-
:Selectthepositionoftheoverlayintheimage.
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•Widget:Linegraph:Showagraphchartthatdisplayshowameasuredvaluechangesovertime.
-Title:Enteratitleforthewidget.
-Overlaymodier:Selectanoverlaymodierasdatasource.IfyouhavecreatedMQTToverlays,theywillbe
locatedattheendofthelist.
-:Selectthepositionoftheoverlayintheimage.
-Size:Selectthesizeoftheoverlay.
-Visibleonallchannels:Turnofftoshowonlyonyourcurrentlyselectedchannel.Turnontoshowonall
activechannels.
-Updateinterval:Choosethetimebetweendataupdates.
-Transparency:Setthetransparencyoftheentireoverlay.
-Backgroundtransparency:Setthetransparencyonlyofthebackgroundoftheoverlay.
-Points:Turnontoaddapointtothegraphlinewhendataisupdated.
-Xaxis
-Label:Enterthetextlabelforthexaxis.
-Timewindow:Enterhowlongtimethedataisvisualized.
-Timeunit:Enteratimeunitforthexaxis.
-Yaxis
-Label:Enterthetextlabelfortheyaxis.
-Dynamicscale:Turnonforthescaletoautomaticallyadapttothedatavalues.Turnofftomanuallyenter
valuesforaxedscale.
-MinalarmthresholdandMaxalarmthreshold:Thesevalueswilladdhorizontalreferencelinestothegraph,
makingiteasiertoseewhenthedatavaluebecomestoohighortoolow.
•Widget:Meter
:Showabarchartthatdisplaysthemostrecentlymeasureddatavalue.
-Title:Enteratitleforthewidget.
-Overlaymodier:Selectanoverlaymodierasdatasource.IfyouhavecreatedMQTToverlays,theywillbe
locatedattheendofthelist.
-
:Selectthepositionoftheoverlayintheimage.
-Size:Selectthesizeoftheoverlay.
-Visibleonallchannels:Turnofftoshowonlyonyourcurrentlyselectedchannel.Turnontoshowonall
activechannels.
-Updateinterval:Choosethetimebetweendataupdates.
-Transparency:Setthetransparencyoftheentireoverlay.
-Backgroundtransparency:Setthetransparencyonlyofthebackgroundoftheoverlay.
-Points:Turnontoaddapointtothegraphlinewhendataisupdated.
-Yaxis
-Label:Enterthetextlabelfortheyaxis.
-Dynamicscale:Turnonforthescaletoautomaticallyadapttothedatavalues.Turnofftomanuallyenter
valuesforaxedscale.
-MinalarmthresholdandMaxalarmthreshold:Thesevalueswilladdhorizontalreferencelinestothebar
chart,makingiteasiertoseewhenthedatavaluebecomestoohighortoolow.
Viewareas
:Clicktocreateaviewarea.
Clicktheviewareatoaccesssettings.
Name:Enteranamefortheviewarea.Themaximumlengthis64characters.
Aspectratio:Selectdesiredaspectratio.Theresolutionadjustsautomatically.
PTZ:Turnontousepan,tilt,andzoomfunctionalityintheviewarea.
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Privacymasks
:Clicktocreateanewprivacymask.
Privacymasks:Clicktochangethecolorofallprivacymasks,ortodeleteallprivacymaskspermanently.
Maskx:Clicktorename,disable,orpermanentlydeletethemask.
Analytics
Audioanalytics
Adaptiveaudiodetection:Turnontomonitorsuddenspikesinsoundvolumedetectedwithinthevicinityofthedevice.
Advancedsettings
•Threshold:Movetheslidertoadjustthethresholdfordetection.Theminimumthresholdwillregisterevenslightspikes
insoundasadetection,whilethemaximumthresholdwillonlyregistersignicantspikesinsoundasadetection.
•Testalarms:ClickTesttotriggeradetectioneventfortestingpurposes.
Audioclassication:Turnontomonitorspecictypesofsoundsdetectedwithinthevicinityofthedevice.
Advancedsettings
•Scream:Turnontoenablescreamdetection.
•Shout:Turnontoenableshoutdetection.
•Testalarms:ClickTesttotriggeradetectionofatypeofsoundfortestingpurposes.
Audio
Devicesettings
Input:Turnonoroffaudioinput.Showsthetypeofinput.
Allowstreamextraction:Turnontoallowstreamextraction.
Inputtype:Selectthetypeofinput,forinstance,ifit’samicrophoneorline.
Powertype:Selectpowertypeforyourinput.
Applychanges:Applyyourselection.
Echocancellation
:Turnontoremoveechoesduringtwo-waycommunication.
Separategaincontrols
:Turnontoadjustthegainseparatelyforthedifferentinputtypes.
Automaticgaincontrol
:Turnontodynamicallyadaptthegaintochangesinthesound.
Gain:Usetheslidertochangethegain.Clickthemicrophoneicontomuteorunmute.
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Stream
Encoding:Selecttheencodingtousefortheinputsourcestreaming.Youcanonlychooseencodingifaudioinputisturnedon.If
audioinputisturnedoff,clickEnableaudioinputtoturniton.
Audioclips
Addclip:Addanewaudioclip.Youcanuse.au,.mp3,.opus,.vorbis,.wavles.
Playtheaudioclip.
Stopplayingtheaudioclip.
Thecontextmenucontains:
•Rename:Changethenameoftheaudioclip.
•Createlink:CreateaURLthat,whenused,playstheaudiocliponthedevice.Specifythevolumeandnumber
oftimestoplaytheclip.
•Download:Downloadtheaudiocliptoyourcomputer.
•Delete:Deletetheaudioclipfromthedevice.
Audioenhancement
Input
TenBandGraphicAudioEqualizer:Turnontoadjustthelevelofdifferentfrequencybandswithinanaudiosignal.Thisfeature
isforadvanceduserswithaudiocongurationexperience.
Talkbackrange:Choosetheoperationalrangetogatheraudiocontent.Anincreasetotheoperationalrangecausea
reductionofsimultaneoustwo-waycommunicationcapabilities.
Voiceenhancement:Turnontoenhancethevoicecontentinrelationtoothersounds.
Recordings
Clicktoltertherecordings.
From:Showrecordingsdoneafteracertainpointintime.
To:Showrecordingsupuntilacertainpointintime.
Source
:Showrecordingsbasedonsource.Thesourcereferstothesensor.
Event:Showrecordingsbasedonevents.
Storage:Showrecordingsbasedonstoragetype.
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Ongoingrecordings:Showallongoingrecordingsonthedevice.
Startarecordingonthedevice.
Choosewhichstoragedevicetosaveto.
Stoparecordingonthedevice.
Triggeredrecordingswillendwhenmanuallystoppedorwhenthedeviceisshutdown.
Continuousrecordingswillcontinueuntilmanuallystopped.Evenifthedeviceisshutdown,therecordingwillcontinuewhen
thedevicestartsupagain.
Playtherecording.
Stopplayingtherecording.
Showorhideinformationandoptionsabouttherecording.
Setexportrange:Ifyouonlywanttoexportpartoftherecording,enteratimespan.
Encrypt:Selecttosetapasswordforexportedrecordings.Itwillnotbepossibletoopentheexportedlewithoutthepassword.
Clicktodeletearecording.
Export:Exportthewholeorapartoftherecording.
Apps
Addapp:Installanewapp.
Findmoreapps:Findmoreappstoinstall.YouwillbetakentoanoverviewpageofAxisapps.
Allowunsignedapps:Turnontoallowinstallationofunsignedapps.
Allowroot-privilegedapps
:Turnontoallowappswithrootprivilegesfullaccesstothedevice.
ViewthesecurityupdatesinAXISOSandACAPapps.
Note
Thedevice’sperformancemightbeaffectedifyourunseveralappsatthesametime.
Usetheswitchnexttotheappnametostartorstoptheapp.
Open:Accesstheapp’ssettings.Theavailablesettingsdependontheapplication.Someapplicationsdon’thaveanysettings.
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Thecontextmenucancontainoneormoreofthefollowingoptions:
•Open-sourcelicense:Viewinformationaboutopen-sourcelicensesusedintheapp.
•Applog:Viewalogoftheappevents.Thelogishelpfulwhenyoucontactsupport.
•Activatelicensewithakey:Iftheapprequiresalicense,youneedtoactivateit.Usethisoptionifyourdevice
doesn’thaveinternetaccess.
Ifyoudon’thavealicensekey,gotoaxis.com/products/analytics.YouneedalicensecodeandtheAxisproductserial
numbertogeneratealicensekey.
•Activatelicenseautomatically:Iftheapprequiresalicense,youneedtoactivateit.Usethisoptionifyourdevicehas
internetaccess.Youneedalicensecodetoactivatethelicense.
•Deactivatethelicense:Deactivatethelicensetoreplaceitwithanotherlicense,forexample,whenyouchangefroma
triallicensetoafulllicense.Ifyoudeactivatethelicense,youalsoremoveitfromthedevice.
•Settings:Conguretheparameters.
•Delete:Deletetheapppermanentlyfromthedevice.Ifyoudon’tdeactivatethelicenserst,itremainsactive.
System
Timeandlocation
Dateandtime
Thetimeformatdependsonthewebbrowser’slanguagesettings.
Note
Werecommendyousynchronizethedevice’sdateandtimewithanNTPserver.
Synchronization:Selectanoptionforthedevice’sdateandtimesynchronization.
•Automaticdateandtime(manualNTSKEservers):SynchronizewiththesecureNTPkeyestablishmentservers
connectedtotheDHCPserver.
-ManualNTSKEservers:EntertheIPaddressofoneortwoNTPservers.WhenyouusetwoNTPservers,
thedevicesynchronizesandadaptsitstimebasedoninputfromboth.
•Automaticdateandtime(NTPserversusingDHCP):SynchronizewiththeNTPserversconnectedtotheDHCPserver.
-FallbackNTPservers:EntertheIPaddressofoneortwofallbackservers.
•Automaticdateandtime(manualNTPservers):SynchronizewithNTPserversofyourchoice.
-ManualNTPservers:EntertheIPaddressofoneortwoNTPservers.WhenyouusetwoNTPservers,the
devicesynchronizesandadaptsitstimebasedoninputfromboth.
•Customdateandtime:Manuallysetthedateandtime.ClickGetfromsystemtofetchthedateandtimesettings
oncefromyourcomputerormobiledevice.
Timezone:Selectwhichtimezonetouse.Timewillautomaticallyadjusttodaylightsavingtimeandstandardtime.
•DHCP:AdoptsthetimezoneoftheDHCPserver.ThedevicemustconnectedtoaDHCPserverbeforeyoucanselect
thisoption.
•Manual:Selectatimezonefromthedrop-downlist.
Note
Thesystemusesthedateandtimesettingsinallrecordings,logs,andsystemsettings.
Devicelocation
Enterwherethedeviceislocated.Yourvideomanagementsystemcanusethisinformationtoplacethedeviceonamap.
•Latitude:Positivevaluesarenorthoftheequator.
•Longitude:Positivevaluesareeastoftheprimemeridian.
•Heading:Enterthecompassdirectionthatthedeviceisfacing.0isduenorth.
•Label:Enteradescriptivenameforthedevice.
•Save:Clicktosaveyourdevicelocation.
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Network
IPv4
AssignIPv4automatically:SelecttoletthenetworkrouterassignanIPaddresstothedeviceautomatically.Werecommend
automaticIP(DHCP)formostnetworks.
IPaddress:EnterauniqueIPaddressforthedevice.StaticIPaddressescanbeassignedatrandomwithinisolatednetworks,
providedthateachaddressisunique.Toavoidconicts,werecommendyoucontactyournetworkadministratorbeforeyou
assignastaticIPaddress.
Subnetmask:Enterthesubnetmasktodenewhataddressesareinsidethelocalareanetwork.Anyaddressoutsidethelocal
areanetworkgoesthroughtherouter.
Router:EntertheIPaddressofthedefaultrouter(gateway)usedtoconnectdevicesthatareattachedtodifferentnetworksand
networksegments.
FallbacktostaticIPaddressifDHCPisn’tavailable:SelectifyouwanttoaddastaticIPaddresstouseasfallbackifDHCP
isunavailableandcan’tassignanIPaddressautomatically.
Note
IfDHCPisn’tavailableandthedeviceusesastaticaddressfallback,thestaticaddressisconguredwithalimitedscope.
IPv6
AssignIPv6automatically:SelecttoturnonIPv6andtoletthenetworkrouterassignanIPaddresstothedeviceautomatically.
Hostname
Assignhostnameautomatically:Selecttoletthenetworkrouterassignahostnametothedeviceautomatically.
Hostname:Enterthehostnamemanuallytouseasanalternativewayofaccessingthedevice.Theserverreportandsystemlog
usethehostname.AllowedcharactersareA–Z,a–z,0–9and-.
DNSservers
AssignDNSautomatically:SelecttolettheDHCPserverassignsearchdomainsandDNSserveraddressestothedevice
automatically.WerecommendautomaticDNS(DHCP)formostnetworks.
Searchdomains:Whenyouuseahostnamethatisnotfullyqualied,clickAddsearchdomainandenteradomaininwhichto
searchforthehostnamethedeviceuses.
DNSservers:ClickAddDNSserverandentertheIPaddressoftheDNSserver.ThisprovidesthetranslationofhostnamestoIP
addressesonyournetwork.
HTTPandHTTPS
HTTPSisaprotocolthatprovidesencryptionforpagerequestsfromusersandforthepagesreturnedbythewebserver.Theencrypted
exchangeofinformationisgovernedbytheuseofanHTTPScerticate,whichguaranteestheauthenticityoftheserver.
TouseHTTPSonthedevice,youmustinstallanHTTPScerticate.GotoSystem>Securitytocreateandinstallcerticates.
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Allowaccessthrough:SelectifauserisallowedtoconnecttothedevicethroughtheHTTP,HTTPS,orbothHTTPandHTTPS
protocols.
Note
IfyouviewencryptedwebpagesthroughHTTPS,youmightexperienceadropinperformance,especiallywhenyou
requestapageforthersttime.
HTTPport:EntertheHTTPporttouse.Thedeviceallowsport80oranyportintherange1024-65535.Ifyouareloggedinasan
administrator,youcanalsoenteranyportintherange1-1023.Ifyouuseaportinthisrange,yougetawarning.
HTTPSport:EntertheHTTPSporttouse.Thedeviceallowsport443oranyportintherange1024-65535.Ifyouareloggedinas
anadministrator,youcanalsoenteranyportintherange1-1023.Ifyouuseaportinthisrange,yougetawarning.
Certicate:SelectacerticatetoenableHTTPSforthedevice.
Networkdiscoveryprotocols
Bonjour
®
:Turnontoallowautomaticdiscoveryonthenetwork.
Bonjourname:Enterafriendlynametobevisibleonthenetwork.ThedefaultnameisthedevicenameandMACaddress.
UPnP
®
:Turnontoallowautomaticdiscoveryonthenetwork.
UPnPname:Enterafriendlynametobevisibleonthenetwork.ThedefaultnameisthedevicenameandMACaddress.
WS-Discovery:Turnontoallowautomaticdiscoveryonthenetwork.
One-clickcloudconnection
One-clickcloudconnection(O3C)togetherwithanO3Cserviceprovideseasyandsecureinternetaccesstoliveandrecordedvideo
fromanylocation.Formoreinformation,seeaxis.com/end-to-end-solutions/hosted-services.
AllowO3C:
•One-click:Thisisthedefaultsetting.PressandholdthecontrolbuttononthedevicetoconnecttoanO3Cservice
overtheinternet.YouneedtoregisterthedevicewiththeO3Cservicewithin24hoursafteryoupressthecontrol
button.Otherwise,thedevicedisconnectsfromtheO3Cservice.Onceyouregisterthedevice,Alwaysisenabledand
thedevicestaysconnectedtotheO3Cservice.
•Always:ThedeviceconstantlyattemptstoconnecttoanO3Cserviceovertheinternet.Onceyouregisterthedevice,
itstaysconnectedtotheO3Cservice.Usethisoptionifthecontrolbuttononthedeviceisoutofreach.
•No:DisablestheO3Cservice.
Proxysettings:Ifneeded,entertheproxysettingstoconnecttotheproxyserver.
Host:Entertheproxyserver’saddress.
Port:Entertheportnumberusedforaccess.
LoginandPassword:Ifneeded,enterusernameandpasswordfortheproxyserver.
Authenticationmethod:
•Basic:ThismethodisthemostcompatibleauthenticationschemeforHTTP.It’slesssecurethantheDigestmethod
becauseitsendstheusernameandpasswordunencryptedtotheserver.
•Digest:Thismethodismoresecurebecauseitalwaystransfersthepasswordencryptedacrossthenetwork.
•Auto:Thisoptionletsthedeviceselecttheauthenticationmethoddependingonthesupportedmethods.Itprioritizes
theDigestmethodovertheBasicmethod.
Ownerauthenticationkey(OAK):ClickGetkeytofetchtheownerauthenticationkey.Thisisonlypossibleifthedeviceis
connectedtotheinternetwithoutarewallorproxy.
SNMP
TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.
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SNMP:SelecttheversionofSNMPtouse.
•v1andv2c:
-Readcommunity:Enterthecommunitynamethathasread-onlyaccesstoallsupportedSNMPobjects.The
defaultvalueispublic.
-Writecommunity:EnterthecommunitynamethathasreadorwriteaccesstoallsupportedSNMPobjects
(exceptread-onlyobjects).Thedefaultvalueiswrite.
-Activatetraps:Turnontoactivatetrapreporting.Thedeviceusestrapstosendmessagesforimportant
eventsorstatuschangestoamanagementsystem.Inthewebinterface,youcansetuptrapsforSNMPv1
andv2c.TrapsareautomaticallyturnedoffifyouchangetoSNMPv3orturnoffSNMP.IfyouuseSNMPv3,
youcansetuptrapsthroughtheSNMPv3managementapplication.
-Trapaddress:EntertheIPaddressorhostnameofthemanagementserver.
-Trapcommunity:Enterthecommunitytousewhenthedevicesendsatrapmessagetothemanagement
system.
-Traps:
-Coldstart:Sendsatrapmessagewhenthedevicestarts.
-Warmstart:SendsatrapmessagewhenyouchangeanSNMPsetting.
-Linkup:Sendsatrapmessagewhenalinkchangesfromdowntoup.
-Authenticationfailed:Sendsatrapmessagewhenanauthenticationattemptfails.
Note
AllAxisVideoMIBtrapsareenabledwhenyouturnonSNMPv1andv2ctraps.Formoreinformation,see
AXISOSPortal>SNMP.
•v3:SNMPv3isamoresecureversion,whichprovidesencryptionandsecurepasswords.TouseSNMPv3,we
recommendyoutoactivateHTTPS,asthepasswordisthensentthroughHTTPS.Thisalsopreventsunauthorized
parties’accesstounencryptedSNMPv1andv2ctraps.IfyouuseSNMPv3,youcansetuptrapsthroughtheSNMPv3
managementapplication.
-Passwordfortheaccount“initial”:EntertheSNMPpasswordfortheaccountnamed“initial”.Althoughthe
passwordcanbesentwithoutactivatingHTTPS,wedon’trecommendit.TheSNMPv3passwordcanonly
besetonce,andpreferablyonlywhenHTTPSisenabled.Oncethepasswordisset,thepasswordeldisno
longerdisplayed.Tosetthepasswordagain,youmustresetthedevicetofactorydefaultsettings.
Security
Certicates
Certicatesareusedtoauthenticatedevicesonanetwork.Thedevicesupportstwotypesofcerticates:
•Client/servercerticates
Aclient/servercerticatevalidatesthedevice’sidentity,andcanbeself-signedorissuedbyaCerticateAuthority(CA).
Aself-signedcerticateofferslimitedprotectionandcanbeusedbeforeaCA-issuedcerticatehasbeenobtained.
•CAcerticates
YoucanuseaCAcerticatetoauthenticateapeercerticate,forexampletovalidatetheidentityofanauthentication
serverwhenthedeviceconnectstoanetworkprotectedbyIEEE802.1X.Thedevicehasseveralpre-installedCA
certicates.
Theseformatsaresupported:
•Certicateformats:.PEM,.CER,and.PFX
•Privatekeyformats:PKCS#1andPKCS#12
Important
Ifyouresetthedevicetofactorydefault,allcerticatesaredeleted.Anypre-installedCAcerticatesarereinstalled.
Addcerticate:Clicktoaddacerticate.
•More
:Showmoreeldstollinorselect.
•Securekeystore:SelecttouseSecureelementorTrustedPlatformModule2.0tosecurelystoretheprivatekey.For
moreinformationonwhichsecurekeystoretoselect,gotohelp.axis.com/en-us/axis-os#cryptographic-support.
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•Keytype:Selectthedefaultoradifferentencryptionalgorithmfromthedrop-downlisttoprotectthecerticate.
Thecontextmenucontains:
•Certicateinformation:Viewaninstalledcerticate’sproperties.
•Deletecerticate:Deletethecerticate.
•Createcerticatesigningrequest:Createacerticatesigningrequesttosendtoaregistrationauthoritytoapply
foradigitalidentitycerticate.
Securekeystore
:
•Secureelement(CCEAL6+):Selecttousesecureelementforsecurekeystore.
•TrustedPlatformModule2.0(CCEAL4+,FIPS140-2Level2):SelecttouseTPM2.0forsecurekeystore.
IEEE802.1xandIEEE802.1AEMACsec
IEEE802.1xisanIEEEstandardforport-basednetworkadmissioncontrolprovidingsecureauthenticationofwiredandwireless
networkdevices.IEEE802.1xisbasedonEAP(ExtensibleAuthenticationProtocol).
ToaccessanetworkprotectedbyIEEE802.1x,networkdevicesmustauthenticatethemselves.Theauthenticationisperformedby
anauthenticationserver,typicallyaRADIUSserver(forexample,FreeRADIUSandMicrosoftInternetAuthenticationServer).
Certicates
WhenconguredwithoutaCAcerticate,servercerticatevalidationisdisabledandthedevicetriestoauthenticateitself
regardlessofwhatnetworkitisconnectedto.
Whenusingacerticate,inAxis'implementation,thedeviceandtheauthenticationserverauthenticatethemselveswithdigital
certicatesusingEAP-TLS(ExtensibleAuthenticationProtocol-TransportLayerSecurity).
Toallowthedevicetoaccessanetworkprotectedthroughcerticates,youmustinstallasignedclientcerticateonthedevice.
Authenticationmethod:SelectanEAPtypeusedforauthentication.ThedefaultoptionisEAP-TLS.EAP-PEAP/MSCHAPv2isa
moresecureoption.
Clientcerticate:SelectaclientcerticatetouseIEEE802.1x.Theauthenticationserverusesthecerticatetovalidatethe
client’sidentity.
CAcerticate:SelectCAcerticatestovalidatetheauthenticationserver’sidentity.Whennocerticateisselected,thedevice
triestoauthenticateitselfregardlessofwhatnetworkitisconnectedto.
EAPidentity:Entertheuseridentityassociatedwiththeclientcerticate.
EAPOLversion:SelecttheEAPOLversionthatisusedinthenetworkswitch.
UseIEEE802.1x:SelecttousetheIEEE802.1xprotocol.
IEEE802.1AEMACsec
IEEE802.1AEMACsecisanIEEEstandardformediaaccesscontrol(MAC)securitythatdenesconnectionlessdatacondentiality
andintegrityformediaaccessindependentprotocols.
ThesettingsareonlyavailableifyouuseEAP-TLSastheauthenticationmethod:
Mode
•DynamicCAK/EAP-TLS:Thedefaultoption.Afterasecuredconnection,thedevicechecksforMACseconthenetwork.
•StaticCAK/pre-sharedkey(PSK):Selecttosetthekeynameandvaluetoconnecttothenetwork.
ThesettingsareonlyavailableifyouuseEAP-PEAP/MSCHAPv2astheauthenticationmethod:
•Password:Enterthepasswordforyouruseridentity.
•Peapversion:SelectthePeapversionthatisusedinthenetworkswitch.
•Label:Select1touseclientEAPencryption;select2touseclientPEAPencryption.SelecttheLabelthatthenetwork
switchuseswhenusingPeapversion1.
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Preventbrute-forceattacks
Blocking:Turnontoblockbrute-forceattacks.Abrute-forceattackusestrial-and-errortoguesslogininfoorencryptionkeys.
Blockingperiod:Enterthenumberofsecondstoblockabrute-forceattack.
Blockingconditions:Enterthenumberofauthenticationfailuresallowedpersecondbeforetheblockstarts.Youcansetthe
numberoffailuresallowedbothonpagelevelanddevicelevel.
Firewall
Activate:Usethetoggletoturnontherewall.
DefaultPolicy:ChoosetoAlloworDenyadefaultstatefortherewall.
Address:EntertheIPnumbersthatareallowedordeniedaccesstothedevice.YoucanuseIPv4/IPv6orCIDRformat
Protocol:Choosewhichprotocoltoaddtotherule.
Port:Enteraportnumberbetween1and65535.
Policy:ChoosetoAlloworDenythisrule.
Pendingrules:Anoverviewoftherulesthatyouareyettoconrm.
Conrmrules:Clicktoactivateaselectedrule.
Activerules:Anoverviewoftherulesyouarecurrentlyrunningonthedevice.
Customsignedrmwarecerticate
ToinstalltestrmwareorothercustomrmwarefromAxisonthedevice,youneedacustomsignedrmwarecerticate.The
certicateveriesthatthermwareisapprovedbyboththedeviceownerandAxis.Thermwarecanonlyrunonaspecic
devicewhichisidentiedbyitsuniqueserialnumberandchipID.OnlyAxiscancreatecustomsignedrmwarecerticates,
sinceAxisholdsthekeytosignthem.
Install:Clicktoinstallthecerticate.Youneedtoinstallthecerticatebeforeyouinstallthermware.
Thecontextmenucontains:
•Deletecerticate:Deletethecerticate.
Accounts
Accounts
Addaccount:Clicktoaddanewaccount.Youcanaddupto100accounts.
Account:Enterauniqueaccountname.
Newpassword:Enterapasswordfortheaccount.Passwordsmustbe1to64characterslong.OnlyASCIIprintablecharacters
(code32to126)areallowedinthepassword,forexample,letters,numbers,punctuation,andsomesymbols.
Repeatpassword:Enterthesamepasswordagain.
Privileges:
•Administrator:Hasfullaccesstoallsettings.Administratorscanalsoadd,update,andremoveotheraccounts.
•Operator:Hasaccesstoallsettingsexcept:
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-AllSystemsettings.
-Addingapps.
•Viewer:Hasaccessto:
-Watchandtakesnapshotsofavideostream.
-Watchandexportrecordings.
-Pan,tilt,andzoom;withPTZuseraccess.
Thecontextmenucontains:
Updateaccount:Edittheaccountproperties.
Deleteaccount:Deletetheaccount.Youcan’tdeletetherootaccount.
Anonymousaccess
Allowanonymousviewing:Turnontoallowanyoneaccessthedeviceasaviewerwithoutlogginginwithanaccount.
AllowanonymousPTZoperating
:Turnontoallowanonymoususerstopan,tilt,andzoomtheimage.
SSHaccounts
AddSSHaccount:ClicktoaddanewSSHaccount.
•Restrictrootaccess:Turnontorestrictfunctionalitythatrequiresrootaccess.
•EnableSSH:TurnontouseSSHservice.
Account:Enterauniqueaccountname.
Newpassword:Enterapasswordfortheaccount.Passwordsmustbe1to64characterslong.OnlyASCIIprintablecharacters
(code32to126)areallowedinthepassword,forexample,letters,numbers,punctuation,andsomesymbols.
Repeatpassword:Enterthesamepasswordagain.
Comment:Enteracomment(optional).
Thecontextmenucontains:
UpdateSSHaccount:Edittheaccountproperties.
DeleteSSHaccount:Deletetheaccount.Youcan’tdeletetherootaccount.
OpenIDConguration
Important
Entertherightvaluestoensureyoucanlogintothedeviceagain.
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ClientID:EntertheOpenIDusername.
OutgoingProxy:EntertheproxyaddressfortheOpenIDconnectiontouseaproxyserver.
Adminclaim:Enteravaluefortheadminrole.
ProviderURL:EntertheweblinkfortheAPIendpointauthentication.Formatshouldbehttps://[insert
URL]/.well-known/openid-conguration
Operatorclaim:Enteravaluefortheoperatorrole.
Requireclaim:Enterthedatathatshouldbeinthetoken.
Viewerclaim:Enterthevaluefortheviewerrole.
Remoteuser:Enteravaluetoidentifyremoteusers.Thiswillhelptodisplaythecurrentuserinthedevice’swebinterface.
Scopes:Optionalscopesthatcouldbepartofthetoken.
Clientsecret:EntertheOpenIDpassword
Save:ClicktosavetheOpenIDvalues.
EnableOpenID:TurnontoclosecurrentconnectionandallowdeviceauthenticationfromtheproviderURL.
Events
Rules
Aruledenestheconditionsthattriggerstheproducttoperformanaction.Thelistshowsallthecurrentlyconguredrulesin
theproduct.
Note
Youcancreateupto256actionrules.
Addarule:Createarule.
Name:Enteranamefortherule.
Waitbetweenactions:Entertheminimumtime(hh:mm:ss)thatmustpassbetweenruleactivations.Itisusefuliftheruleis
activatedby,forexample,day-nightmodeconditions,toavoidthatsmalllightchangesduringsunriseandsunsetactivate
therulerepeatedly.
Condition:Selectaconditionfromthelist.Aconditionmustbemetforthedevicetoperformanaction.Ifmultiple
conditionsaredened,allofthemmustbemettotriggertheaction.Forinformationaboutspecicconditions,see
Getstartedwithrulesforevents.
Usethisconditionasatrigger:Selecttomakethisrstconditionfunctiononlyasastartingtrigger.Itmeansthatoncetherule
isactivated,itremainsactiveforaslongasalltheotherconditionsaremet,nomatterthestateoftherstcondition.Ifyoudon’t
selectthisoption,therulewillsimplybeactivewheneveralltheconditionsaremet.
Invertthiscondition:Selectifyouwanttheconditiontobetheoppositeofyourselection.
Addacondition:Clicktoaddanadditionalcondition.
Action:Selectanactionfromthelistandenteritsrequiredinformation.Forinformationaboutspecicactions,see
Getstartedwithrulesforevents.
Recipients
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Youcansetupyourdevicetonotifyrecipientsabouteventsorsendles.Thelistshowsalltherecipientscurrentlyconguredinthe
product,alongwithinformationabouttheirconguration.
Note
Youcancreateupto20recipients.
Addarecipient:Clicktoaddarecipient.
Name:Enteranamefortherecipient.
Type:Selectfromthelist:
•FTP
-Host:Entertheserver'sIPaddressorhostname.Ifyouenterahostname,makesurethataDNSserveris
speciedunderSystem>Network>IPv4andIPv6.
-Port:EntertheportnumberusedbytheFTPserver.Thedefaultis21.
-Folder:Enterthepathtothedirectorywhereyouwanttostoreles.Ifthisdirectorydoesn’talreadyexist
ontheFTPserver,youwillgetanerrormessagewhenuploadingles.
-Username:Entertheusernameforthelogin.
-Password:Enterthepasswordforthelogin.
-Usetemporarylename:Selecttouploadleswithtemporary,automaticallygeneratedlenames.The
lesgetrenamedtothedesirednameswhentheuploadcompletes.Iftheuploadisaborted/interrupted,
youdon’tgetanycorruptles.However,youprobablystillgetthetemporaryles.Thiswayyouknow
thatalllesthathavethedesirednamearecorrect.
-UsepassiveFTP:Undernormalcircumstances,theproductsimplyrequeststhetargetFTPservertoopenthe
dataconnection.ThedeviceactivelyinitiatesboththeFTPcontrolanddataconnectionstothetargetserver.
ThisisnormallyneededifthereisarewallbetweenthedeviceandthetargetFTPserver.
•HTTP
-URL:EnterthenetworkaddresstotheHTTPserverandthescriptthatwillhandletherequest.Forexample,
http://192.168.254.10/cgi-bin/notify.cgi.
-Username:Entertheusernameforthelogin.
-Password:Enterthepasswordforthelogin.
-Proxy:TurnonandentertherequiredinformationifaproxyservermustbepassedtoconnecttotheHTTP
server.
•HTTPS
-URL:EnterthenetworkaddresstotheHTTPSserverandthescriptthatwillhandletherequest.Forexample,
https://192.168.254.10/cgi-bin/notify.cgi.
-Validateservercerticate:SelecttovalidatethecerticatethatwascreatedbyHTTPSserver.
-Username:Entertheusernameforthelogin.
-Password:Enterthepasswordforthelogin.
-Proxy:TurnonandentertherequiredinformationifaproxyservermustbepassedtoconnecttotheHTTPS
server.
•Networkstorage
YoucanaddnetworkstoragesuchasNAS(network-attachedstorage)anduseitasarecipienttostoreles.Theles
arestoredintheMatroska(MKV)leformat.
-Host:EntertheIPaddressorhostnameforthenetworkstorage.
-Share:Enterthenameoftheshareonthehost.
-Folder:Enterthepathtothedirectorywhereyouwanttostoreles.
-Username:Entertheusernameforthelogin.
-Password:Enterthepasswordforthelogin.
•SFTP
-Host:Entertheserver'sIPaddressorhostname.Ifyouenterahostname,makesurethataDNSserveris
speciedunderSystem>Network>IPv4andIPv6.
-Port:EntertheportnumberusedbytheSFTPserver.Thedefaultis22.
-Folder:Enterthepathtothedirectorywhereyouwanttostoreles.Ifthisdirectorydoesn’talreadyexiston
theSFTPserver,youwillgetanerrormessagewhenuploadingles.
-Username:Entertheusernameforthelogin.
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-Password:Enterthepasswordforthelogin.
-SSHhostpublickeytype(MD5):Enterthengerprintoftheremotehost’spublickey(a32-digit
hexadecimalstring).TheSFTPclientsupportsSFTPserversusingSSH-2withRSA,DSA,ECDSA,andED25519
hostkeytypes.RSAisthepreferredmethodduringnegotiation,followedbyECDSA,ED25519,andDSA.Make
suretoentertherightMD5hostkeythatisusedbyyourSFTPserver.WhiletheAxisdevicesupportsboth
MD5andSHA-256hashkeys,werecommendusingSHA-256duetostrongersecurityoverMD5.Formore
informationonhowtocongureanSFTPserverwithanAxisdevice,gototheAXISOSPortal.
-SSHhostpublickeytype(SHA256):Enterthengerprintoftheremotehost’spublickey(a43-digitBase64
encodedstring).TheSFTPclientsupportsSFTPserversusingSSH-2withRSA,DSA,ECDSA,andED25519host
keytypes.RSAisthepreferredmethodduringnegotiation,followedbyECDSA,ED25519,andDSA.Make
suretoentertherightMD5hostkeythatisusedbyyourSFTPserver.WhiletheAxisdevicesupportsboth
MD5andSHA-256hashkeys,werecommendusingSHA-256duetostrongersecurityoverMD5.Formore
informationonhowtocongureanSFTPserverwithanAxisdevice,gototheAXISOSPortal.
-Usetemporarylename:Selecttouploadleswithtemporary,automaticallygeneratedlenames.The
lesgetrenamedtothedesirednameswhentheuploadcompletes.Iftheuploadisabortedorinterrupted,
youdon’tgetanycorruptles.However,youprobablystillgetthetemporaryles.Thisway,youknow
thatalllesthathavethedesirednamearecorrect.
•SIPorVMS
:
SIP:SelecttomakeaSIPcall.
VMS:SelecttomakeaVMScall.
-FromSIPaccount:Selectfromthelist.
-ToSIPaddress:EntertheSIPaddress.
-Test:Clicktotestthatyourcallsettingsworks.
•Email
-Sendemailto:Entertheemailaddresstosendemailsto.Toentermultipleaddresses,usecommasto
separatethem.
-Sendemailfrom:Entertheemailaddressofthesendingserver.
-Username:Entertheusernameforthemailserver.Leavethiseldemptyifthemailserverdoesnot
requireauthentication.
-Password:Enterthepasswordforthemailserver.Leavethiseldemptyifthemailserverdoesnotrequire
authentication.
-Emailserver(SMTP):EnterthenameoftheSMTPserver,forexample,smtp.gmail.com,smtp.mail.yahoo.com.
-Port:EntertheportnumberfortheSMTPserver,usingvaluesintherange0-65535.Thedefaultvalueis587.
-Encryption:Touseencryption,selecteitherSSLorTLS.
-Validateservercerticate:Ifyouuseencryption,selecttovalidatetheidentityofthedevice.Thecerticate
canbeself-signedorissuedbyaCerticateAuthority(CA).
-POPauthentication:TurnontoenterthenameofthePOPserver,forexample,pop.gmail.com.
Note
Someemailprovidershavesecurityltersthatpreventusersfromreceivingorviewinglargeamountof
attachments,fromreceivingscheduledemailsandsimilar.Checktheemailprovider'ssecuritypolicytoavoid
youremailaccountbeinglockedormissingoutonyourexpectedemails.
•TCP
-Host:Entertheserver'sIPaddressorhostname.Ifyouenterahostname,makesurethataDNSserveris
speciedunderSystem>Network>IPv4andIPv6.
-Port:Entertheportnumberusedtoaccesstheserver.
Test:Clicktotestthesetup.
Thecontextmenucontains:
Viewrecipient:Clicktoviewalltherecipientdetails.
Copyrecipient:Clicktocopyarecipient.Whenyoucopy,youcanmakechangestothenewrecipient.
Deleterecipient:Clicktodeletetherecipientpermanently.
Schedules
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Schedulesandpulsescanbeusedasconditionsinrules.Thelistshowsalltheschedulesandpulsescurrentlyconguredinthe
product,alongwithinformationabouttheirconguration.
Addschedule:Clicktocreateascheduleorpulse.
Manualtriggers
Youcanusethemanualtriggertomanuallytriggerarule.Themanualtriggercan,forexample,beusedtovalidateactions
duringproductinstallationandconguration.
MQTT
MQTT(MessageQueuingTelemetryTransport)isastandardmessagingprotocolfortheInternetofThings(IoT).Itwasdesignedfor
simpliedIoTintegrationandisusedinawidevarietyofindustriestoconnectremotedeviceswithasmallcodefootprintand
minimalnetworkbandwidth.TheMQTTclientinAxisdevicermwarecansimplifyintegrationofdataandeventsproducedinthe
devicetosystemswhicharenotvideomanagementsoftware(VMS).
SetupthedeviceasanMQTTclient.MQTTcommunicationisbasedontwoentities,theclientsandthebroker.Theclientscan
sendandreceivemessages.Thebrokerisresponsibleforroutingmessagesbetweenclients.
YoucanlearnmoreaboutMQTTinAXISOSPortal.
ALPN
ALPNisaTLS/SSLextensionthatallowsfortheselectionofanapplicationprotocolduringthehandshakephaseoftheconnection
betweentheclientandserver.ThisisusedtoenableMQTTtrafcoverthesameportthatisusedforotherprotocols,suchasHTTP.
Insomecases,theremightnotbeadedicatedportopenforMQTTcommunication.AsolutioninsuchcasesistouseALPNto
negotiatetheuseofMQTTastheapplicationprotocolonastandardport,allowedbytherewalls.
MQTTclient
Connect:TurnonorofftheMQTTclient.
Status:ShowsthecurrentstatusoftheMQTTclient.
Broker
Host:EnterthehostnameorIPaddressoftheMQTTserver.
Protocol:Selectwhichprotocoltouse.
Port:Entertheportnumber.
•1883isthedefaultvalueforMQTToverTCP
•8883isthedefaultvalueforMQTToverSSL
•80isthedefaultvalueforMQTToverWebSocket
•443isthedefaultvalueforMQTToverWebSocketSecure
ALPNprotocol:EntertheALPNprotocolnameprovidedbyyourMQTTbrokerprovider.ThisisonlyapplicablewithMQTToverSSL
andMQTToverWebSocketSecure.
Username:Entertheusernamethattheclientwillusetoaccesstheserver.
Password:Enterapasswordfortheusername.
ClientID:EnteraclientID.Theclientidentierissenttotheserverwhentheclientconnectstoit.
Cleansession:Controlsthebehavioratconnectionanddisconnectiontime.Whenselected,thestateinformationisdiscarded
atconnectanddisconnect.
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HTTPproxy:AURLwithamaximumlengthof255bytes.Youcanleavetheeldemptyifyoudon'twanttouseanHTTPproxy.
HTTPSproxy:AURLwithamaximumlengthof255bytes.Youcanleavetheeldemptyifyoudon'twanttouseanHTTPSproxy.
Keepaliveinterval:Enablestheclienttodetectwhentheserverisnolongeravailablewithouthavingtowaitforthelong
TCP/IPtimeout.
Timeout:Thetimeintervalinsecondstoallowaconnecttocomplete.Defaultvalue:60
Devicetopicprex:UsedinthedefaultvaluesforthetopicintheconnectmessageandLWTmessageontheMQTTclienttab,
andinthepublicationconditionsontheMQTTpublicationtab.
Reconnectautomatically:Specieswhethertheclientshouldreconnectautomaticallyafteradisconnect.
Connectmessage
Speciesifamessageshouldbesentoutwhenaconnectionisestablished.
Sendmessage:Turnontosendmessages.
Usedefault:Turnofftoenteryourowndefaultmessage.
Topic:Enterthetopicforthedefaultmessage.
Payload:Enterthecontentforthedefaultmessage.
Retain:SelecttokeepthestateofclientonthisTopic
QoS:ChangetheQoSlayerforthepacketow.
LastWillandTestamentmessage
TheLastWillTestament(LWT)letsaclientprovideatestamentalongwithitscredentialswhenconnectingtothebroker.Ifthe
clientdisconnectsungracefullyatsomepointlater(maybebecausehispowersourcedied),itcanletthebrokerdeliveramessage
tootherclients.ThisLWTmessagehasthesameformasanordinarymessageandgetsroutedviathesamemechanics.
Sendmessage:Turnontosendmessages.
Usedefault:Turnofftoenteryourowndefaultmessage.
Topic:Enterthetopicforthedefaultmessage.
Payload:Enterthecontentforthedefaultmessage.
Retain:SelecttokeepthestateofclientonthisTopic
QoS:ChangetheQoSlayerforthepacketow.
MQTTpublication
Usedefaulttopicprex:Selecttousethedefaulttopicprex,thatisdenedinthedevicetopicprexintheMQTTclienttab.
Includetopicname:SelecttoincludethetopicthatdescribestheconditionintheMQTTtopic.
Includetopicnamespaces:SelecttoincludeONVIFtopicnamespacesintheMQTTtopic.
Includeserialnumber:Selecttoincludethedevice’sserialnumberintheMQTTpayload.
Addcondition:Clicktoaddacondition.
Retain:DeneswhichMQTTmessagesaresentasretained.
•None:Sendallmessagesasnon-retained.
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•Property:Sendonlystatefulmessagesasretained.
•All:Sendbothstatefulandstatelessmessagesasretained.
QoS:SelectthedesiredlevelfortheMQTTpublication.
MQTTsubscriptions
Addsubscription:ClicktoaddanewMQTTsubscription.
Subscriptionlter:EntertheMQTTtopicthatyouwanttosubscribeto.
Usedevicetopicprex:AddthesubscriptionlterasprextotheMQTTtopic.
Subscriptiontype:
•Stateless:SelecttoconvertMQTTmessagesintoastatelessmessage.
•Stateful:SelecttoconvertMQTTmessagesintoacondition.Thepayloadisusedasthestate.
QoS:SelectthedesiredlevelfortheMQTTsubscription.
MQTToverlays
Note
ConnecttoanMQTTbrokerbeforeyouaddMQTToverlaymodiers.
Addoverlaymodier:Clicktoaddanewoverlaymodier.
Topiclter:AddtheMQTTtopicthatcontainsthedatayouwanttoshowintheoverlay.
Dataeld:Specifythekeyforthemessagepayloadthatyouwanttoshowintheoverlay,assumingthemessageisinJSONformat.
Modier:Usetheresultingmodierwhenyoucreatetheoverlay.
•Modiersthatstartwith#XMPshowallofthedatareceivedfromthetopic.
•Modiersthatstartwith#XMDshowthedataspeciedinthedataeld.
SIP
Settings
SessionInitiationProtocol(SIP)isusedforinteractivecommunicationsessionsbetweenusers.Thesessionscanincludeaudio
andvideo.
EnableSIP:CheckthisoptiontomakeitpossibletoinitiateandreceiveSIPcalls.
Allowincomingcalls:CheckthisoptiontoallowincomingcallsfromotherSIPdevices.
Callhandling
•Callingtimeout:Setthemaximumdurationofanattemptedcallifnooneanswers.
•Incomingcallduration:Setthemaximumtimeanincomingcallcanlast(max10min).
•Endcallsafter:Setthemaximumtimethatacallcanlast(max60minutes).SelectInnitecalldurationifyoudon’t
wanttolimitthelengthofacall.
Ports
Aportnumbermustbebetween1024and65535.
•SIPport:ThenetworkportusedforSIPcommunication.Thesignalingtrafcthroughthisportisnon-encrypted.
Thedefaultportnumberis5060.Enteradifferentportnumberifrequired.
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•TLSport:ThenetworkportusedforencryptedSIPcommunication.Thesignalingtrafcthroughthisportisencrypted
withTransportLayerSecurity(TLS).Thedefaultportnumberis5061.Enteradifferentportnumberifrequired.
•RTPstartport:ThenetworkportusedfortherstRTPmediastreaminaSIPcall.Thedefaultstartportnumberis
4000.SomerewallsblockRTPtrafconcertainportnumbers.
NATtraversal
UseNAT(NetworkAddressTranslation)traversalwhenthedeviceislocatedonanprivatenetwork(LAN)andyouwantto
makeitavailablefromoutsideofthatnetwork.
Note
ForNATtraversaltowork,theroutermustsupportit.TheroutermustalsosupportUPnP®.
EachNATtraversalprotocolcanbeusedseparatelyorindifferentcombinationsdependingonthenetworkenvironment.
•ICE:TheICE(InteractiveConnectivityEstablishment)protocolincreasesthechancesofndingthemostefcient
pathtosuccessfulcommunicationbetweenpeerdevices.IfyoualsoenableSTUNandTURN,youimprovetheICE
protocol’schances.
•STUN:STUN(SessionTraversalUtilitiesforNAT)isaclient-servernetworkprotocolthatletsthedevicedetermineif
itislocatedbehindaNATorrewall,andifsoobtainthemappedpublicIPaddressandportnumberallocatedfor
connectionstoremotehosts.EntertheSTUNserveraddress,forexample,anIPaddress.
•TURN:TURN(TraversalUsingRelaysaroundNAT)isaprotocolthatletsadevicebehindaNATrouterorrewallreceive
incomingdatafromotherhostsoverTCPorUDP.EntertheTURNserveraddressandthelogininformation.
Audioandvideo
•Audiocodecpriority:SelectatleastoneaudiocodecwiththedesiredaudioqualityforSIPcalls.Drag-and-dropto
changethepriority.
Note
Theselectedcodecsmustmatchthecallrecipientcodec,sincetherecipientcodecisdecisivewhenacallismade.
•Audiodirection:Selectallowedaudiodirections.
•H.264packetizationmode:Selectwhichpacketizationmodetouse.
-Auto:(Recommended)Thedevicedecideswhichpacketizationmodetouse.
-None:Nopacketizationmodeisset.Thismodeisofteninterpretedasmode0.
-0:Non-interleavedmode.
-1:SingleNALunitmode.
•Videodirection:Selectallowedvideodirections.
Additional
•UDP-to-TCPswitching:SelecttoallowcallstoswitchtransportprotocolsfromUDP(UserDatagramProtocol)toTCP
(TransmissionControlProtocol)temporarily.Thereasonforswitchingistoavoidfragmentation,andtheswitchcan
takeplaceifarequestiswithin200bytesofthemaximumtransmissionunit(MTU)orlargerthan1300bytes.
•Allowviarewrite:SelecttosendthelocalIPaddressinsteadoftherouter'spublicIPaddress.
•Allowcontactrewrite:SelecttosendthelocalIPaddressinsteadoftherouter'spublicIPaddress.
•Registerwithserverevery:SethowoftenyouwantthedevicetoregisterwiththeSIPserverfortheexisting
SIPaccounts.
•DTMFpayloadtype:ChangesthedefaultpayloadtypeforDTMF.
•Maxretransmissions:SetthemaximumnumberoftimesthedevicetriestoconnecttotheSIPserverbeforeit
stopstrying.
•Secondsuntilfailback:SetthenumberofsecondsuntilthedevicetriestoreconnecttotheprimarySIPserverafterit
hasfailedovertoasecondarySIPserver.
Accounts
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AllcurrentSIPaccountsarelistedunderSIPaccounts.Forregisteredaccounts,thecoloredcircleletsyouknowthestatus.
TheaccountissuccessfullyregisteredwiththeSIPserver.
Thereisaproblemwiththeaccount.Possiblereasonscanbeauthorizationfailure,thattheaccountcredentialsarewrong,
orthattheSIPservercan’tndtheaccount.
Thepeertopeer(default)accountisanautomaticallycreatedaccount.Youcandeleteitifyoucreateatleastoneotheraccount
andsetthataccountasdefault.ThedefaultaccountisalwaysusedwhenaVAPIX®ApplicationProgrammingInterface(API)call
ismadewithoutspecifyingwhichSIPaccounttocallfrom.
Addaccount:ClicktocreateanewSIPaccount.
•Active:Selecttobeabletousetheaccount.
•Makedefault:Selecttomakethisthedefaultaccount.Theremustbeadefaultaccount,andtherecanonly
beonedefaultaccount.
•Answerautomatically:Selecttoautomaticallyansweranincomingcall.
•PrioritizeIPv6overIPv4
:SelecttoprioritizeIPv6addressesoverIPv4addresses.Thisisusefulwhenyou
connecttopeer-to-peeraccountsordomainnamesthatresolveinbothIPv4andIPv6addresses.Youcanonly
prioritizeIPv6fordomainnamesthataremappedtoIPv6addresses.
•Name:Enteradescriptivename.Thiscan,forexample,bearstandlastname,arole,oralocation.Thenameis
notunique.
•UserID:Entertheuniqueextensionorphonenumberassignedtothedevice.
•Peer-to-peer:UsefordirectcallstoanotherSIPdeviceonthelocalnetwork.
•Registered:UseforcallstoSIPdevicesoutsidethelocalnetwork,throughaSIPserver.
•Domain:Ifavailable,enterthepublicdomainname.ItwillbeshownaspartoftheSIPaddresswhencallingother
accounts.
•Password:EnterthepasswordassociatedwiththeSIPaccountforauthenticatingagainsttheSIPserver.
•AuthenticationID:EntertheauthenticationIDusedforauthenticatingagainsttheSIPserver.Ifitisthesameasthe
userID,youdon’tneedtoentertheauthenticationID.
•CallerID:Thenamewhichispresentedtotherecipientofcallsfromthedevice.
•Registrar:EntertheIPaddressfortheregistrar.
•Transportmode:SelecttheSIPtransportmodefortheaccount:UPD,TCP,orTLS.
•TLSversion(onlywithtransportmodeTLS):SelecttheversionofTLStouse.Versionsv1.2andv1.3arethemost
secure.Automaticselectsthemostsecureversionthatthesystemcanhandle.
•Mediaencryption(onlywithtransportmodeTLS):Selectthetypeofencryptionformedia(audioandvideo)inSIPcalls.
•Certicate(onlywithtransportmodeTLS):Selectacerticate.
•Verifyservercerticate(onlywithtransportmodeTLS):Checktoverifytheservercerticate.
•SecondarySIPserver:TurnonifyouwantthedevicetotrytoregisteronasecondarySIPserverifregistration
ontheprimarySIPserverfails.
•SIPsecure:SelecttouseSecureSessionInitiationProtocol(SIPS).SIPSusestheTLStransportmodetoencrypttrafc.
•Proxies
-
Proxy:Clicktoaddaproxy.
-Prioritize:Ifyouhaveaddedtwoormoreproxies,clicktoprioritizethem.
-Serveraddress:EntertheIPaddressoftheSIPproxyserver.
-Username:Ifrequired,entertheusernamefortheSIPproxyserver.
-Password:Ifrequired,enterthepasswordfortheSIPproxyserver.
•Video
-Viewarea:Selecttheviewareatouseforvideocalls.Ifyouselectnone,thenativeviewisused.
-Resolution:Selecttheresolutiontouseforvideocalls.Theresolutionaffectstherequiredbandwidth.
-Framerate:Selectthenumberofframespersecondforvideocalls.Theframerateaffectstherequired
bandwidth.
-H.264prole:Selecttheproletouseforvideocalls.
DTMF
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Addsequence:Clicktocreateanewdual-tonemultifrequency(DTMF)sequence.Tocreatearulethatisactivatedby
touch-tone,gotoEvents>Rules.
Sequence:Enterthecharacterstoactivatetherule.Allowedcharacters:0–9,A-D,#,and*.
Description:Enteradescriptionoftheactiontobetriggeredbythesequence.
Accounts:SelecttheaccountsthatwillusetheDTMFsequence.Ifyouchoosepeer-to-peer,allpeer-to-peeraccountswillshare
thesameDTMFsequence.
Protocols
Selecttheprotocolstouseforeachaccount.Allpeer-to-peeraccountssharethesameprotocolsettings.
UseRTP(RFC2833):Turnontoallowdual-tonemultifrequency(DTMF)signaling,othertonesignalsandtelephonyeventsin
RTPpackets.
UseSIPINFO(RFC2976):TurntoincludetheINFOmethodtotheSIPprotocol.TheINFOmethodaddsoptionalapplicationlayer
information,generallyrelatedtothesession.
Testcall
SIPaccount:Selectwhichaccounttomakethetestcallfrom.
SIPaddress:EnteraSIPaddressandclick
tomakeatestcallandverifythattheaccountworks.
Accesslist
Useaccesslist:Turnontorestrictwhocanmakecallstothedevice.
Policy:
•Allow:Selecttoallowincomingcallsonlyfromthesourcesintheaccesslist.
•Block:Selecttoblockincomingcallsfromthesourcesintheaccesslist.
Addsource:Clicktocreateanewentryintheaccesslist.
SIPsource:TypethecallerIDorSIPserveraddressofthesource.
Storage
Networkstorage
Ignore:Turnontoignorenetworkstorage.
Addnetworkstorage:Clicktoaddanetworksharewhereyoucansaverecordings.
•Address:EntertheIPaddressorhostnameofthehostserver,typicallyaNAS(network-attachedstorage).We
recommendyoutocongurethehosttouseaxedIPaddress(notDHCPsinceadynamicIPaddresscanchange)or
thatyouuseDNS.WindowsSMB/CIFSnamesarenotsupported.
•Networkshare:Enterthenameofthesharedlocationonthehostserver.SeveralAxisdevicescanusethesame
networksharesinceeachdevicegetsitsownfolder.
•User:Iftheserverrequiresalogin,entertheusername.Tologintoaspecicdomainserver,type
DOMAIN\username.
•Password:Iftheserverrequiresalogin,enterthepassword.
•SMBversion:SelecttheSMBstorageprotocolversiontoconnecttotheNAS.IfyouselectAuto,thedevicetries
tonegotiateoneofthesecureversionsSMB:3.02,3.0,or2.1.Select1.0or2.0toconnecttoolderNASthatdon’t
supporthigherversions.YoucanreadmoreaboutSMBsupportinAxisdeviceshere.
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•Addsharewithouttesting:Selecttoaddthenetworkshareevenifanerrorisdiscoveredduringtheconnectiontest.
Theerrorcanbe,forexample,thatyoudidn’tenterapasswordeventhoughtheserverrequiresone.
Removenetworkstorage:Clicktounmount,unbind,andremovetheconnectiontothenetworkshare.Thisremovesallsettings
forthenetworkshare.
Unbind:Clicktounbindanddisconnectthenetworkshare.
Bind:Clicktobindandconnectthenetworkshare.
Unmount:Clicktounmountthenetworkshare.
Mount:Clicktomountthenetworkshare.
Writeprotect:Turnontostopwritingtothenetworkshareandprotectrecordingsfrombeingremoved.Youcan’tformata
write-protectednetworkshare.
Retentiontime:Selecthowlongtokeeprecordings,tolimittheamountofoldrecordings,ortocomplywithregulationsregarding
datastorage.Ifthenetworkstoragebecomesfull,oldrecordingsareremovedbeforetheselectedtimeperiodpasses.
Tools
•Testconnection:Testtheconnectiontothenetworkshare.
•Format:Formatthenetworkshare,forexample,whenyouneedtoquicklyerasealldata.CIFSistheavailable
lesystemoption.
Usetool:Clicktoactivatetheselectedtool.
Onboardstorage
Important
Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhilethedeviceisrunning.UnmounttheSD
cardbeforeyouremoveit.
Unmount:ClicktosafelyremovetheSDcard.
Writeprotect:TurnontostopwritingtotheSDcardandprotectrecordingsfrombeingremoved.Youcan’tformata
write-protectedSDcard.
Autoformat:TurnontoautomaticallyformatanewlyinsertedSDcard.Itformatsthelesystemintoext4.
Ignore:TurnontostopstoringrecordingsontheSDcard.WhenyouignoretheSDcard,thedevicenolongerrecognizesthatthe
cardexists.Thesettingisonlyavailableforadministrators.
Retentiontime:Selecthowlongtokeeprecordings,tolimittheamountofoldrecordings,ortocomplywithregulationsregarding
datastorage.IftheSDcardbecomesfull,oldrecordingsareremovedbeforetheselectedtimeperiodhaspassed.
Tools
•Check:CheckforerrorsontheSDcard.Thisonlyworksfortheext4lesystem.
•Repair:Repairerrorsintheext4lesystem.TorepairanSDcardwiththeVFATlesystem,ejecttheSDcard,insertit
inacomputer,andperformadiskrepair.
•Format:FormattheSDcard,forexample,whenyouneedtochangethelesystemorquicklyerasealldata.VFAT
andext4arethetwoavailablelesystemoptions.Therecommendedformatisext4,duetoitsresilienceagainst
datalossifthecardisejectedorifthereisanabruptpowerloss.However,youneedathird-partyext4driveror
applicationtoaccessthelesystemfromWindows®.
•Encrypt:UsethistooltoformattheSDcardandenableencryption.EncryptdeletesalldatastoredontheSDcard.
AfterusingEncrypt,thedatathat’sstoredontheSDcardisprotectedusingencryption.
•Decrypt:UsethistooltoformattheSDcardwithoutencryption.DecryptdeletesalldatastoredontheSDcard.After
usingDecrypt,thedatathat’sstoredontheSDcardisnotprotectedusingencryption.
•Changepassword:ChangethepasswordrequiredtoencrypttheSDcard.
Usetool:Clicktoactivatetheselectedtool.
Weartrigger:SetavaluefortheSDcardwearlevelatwhichyouwanttotriggeranaction.Thewearlevelrangesfrom0–200%.
AnewSDcardthathasneverbeenusedhasawearlevelof0%.Awearlevelof100%indicatesthattheSDcardiscloseto
itsexpectedlifetime.Whenthewear-levelreaches200%,thereisahighriskoftheSDcardmalfunctioning.Werecommend
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settingtheweartriggerbetween80–90%.ThisgivesyoutimetodownloadanyrecordingsaswellasreplacetheSDcardin
timebeforeitpotentiallywearsout.Theweartriggerallowsyoutosetupaneventandgetanoticationwhenthewear
levelreachesyoursetvalue.
Streamproles
Astreamproleisagroupofsettingsthataffectthevideostream.Youcanusestreamprolesindifferentsituations,forexample,
whenyoucreateeventsanduserulestorecord.
Addstreamprole:Clicktocreateanewstreamprole.
Preview:Apreviewofthevideostreamwiththestreamprolesettingsyouselect.Thepreviewupdateswhenyouchangethe
settingsonthepage.Ifyourdevicehasdifferentviewareas,youcanchangetheviewareainthedrop-downinthebottomleft
corneroftheimage.
Name:Addanameforyourprole.
Description:Addadescriptionofyourprole.
Videocodec:Selectthevideocodecthatshouldapplyfortheprole.
Resolution:SeeStreamonpage24foradescriptionofthissetting.
Framerate:SeeStreamonpage24foradescriptionofthissetting.
Compression:SeeStreamonpage24foradescriptionofthissetting.
Zipstream
:SeeStreamonpage24foradescriptionofthissetting.
Optimizeforstorage
:SeeStreamonpage24foradescriptionofthissetting.
DynamicFPS
:SeeStreamonpage24foradescriptionofthissetting.
DynamicGOP
:SeeStreamonpage24foradescriptionofthissetting.
Mirror
:SeeStreamonpage24foradescriptionofthissetting.
GOPlength
:SeeStreamonpage24foradescriptionofthissetting.
Bitratecontrol:SeeStreamonpage24foradescriptionofthissetting.
Includeoverlays:Selectwhattypeofoverlaystoinclude.SeeOverlaysonpage26forinformationabouthowtoaddoverlays.
Includeaudio
:SeeStreamonpage24foradescriptionofthissetting.
ONVIF
ONVIFaccounts
ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforend-users,integrators,
consultants,andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenables
interoperabilitybetweendifferentvendorproducts,increasedexibility,reducedcostandfuture-proofsystems.
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WhenyoucreateanONVIFaccount,youautomaticallyenableONVIFcommunication.Usetheaccountnameandpasswordforall
ONVIFcommunicationwiththedevice.FormoreinformationseetheAxisDeveloperCommunityataxis.com.
Addaccounts:ClicktoaddanewONVIFaccount.
Account:Enterauniqueaccountname.
Newpassword:Enterapasswordfortheaccount.Passwordsmustbe1to64characterslong.OnlyASCIIprintablecharacters
(code32to126)areallowedinthepassword,forexample,letters,numbers,punctuation,andsomesymbols.
Repeatpassword:Enterthesamepasswordagain.
Role:
•Administrator:Hasfullaccesstoallsettings.Administratorscanalsoadd,update,andremoveotheraccounts.
•Operator:Hasaccesstoallsettingsexcept:
-AllSystemsettings.
-Addingapps.
•Mediaaccount:Allowsaccesstothevideostreamonly.
Thecontextmenucontains:
Updateaccount:Edittheaccountproperties.
Deleteaccount:Deletetheaccount.Youcan’tdeletetherootaccount.
ONVIFmediaproles
AnONVIFmediaproleconsistsofasetofcongurationsthatyoucanusetochangemediastreamsettings.Youcancreatenew
proleswithyourownsetofcongurationsorusepreconguredprolesforaquicksetup.
Addmediaprole:ClicktoaddanewONVIFmediaprole.
Prolename:Addanameforthemediaprole.
Videosource:Selectthevideosourceforyourconguration.
•Selectconguration:Selectauser-denedcongurationfromthelist.Thecongurationsinthedrop-downlist
correspondtothedevice'svideochannels,includingmultiviews,viewareasandvirtualchannels.
Videoencoder:Selectthevideoencodingformatforyourconguration.
•Selectconguration:Selectauser-denedcongurationfromthelistandadjusttheencodingsettings.The
congurationsinthedrop-downlistactasidentiers/namesofthevideoencoderconguration.Selectuser0to15
toapplyyourownsettings,orselectoneofthedefaultusersifyouwanttousepredenedsettingsforaspecic
encodingformat.
Note
Enableaudiointhedevicetogettheoptiontoselectanaudiosourceandaudioencoderconguration.
Audiosource:Selecttheaudioinputsourceforyourconguration.
•Selectconguration:Selectauser-denedcongurationfromthelistandadjusttheaudiosettings.The
congurationsinthedrop-downlistcorrespondtothedevice'saudioinputs.Ifthedevicehasoneaudioinput,it's
user0.Ifthedevicehasseveralaudioinputs,therewillbeadditionalusersinthelist.
Audioencoder
:Selecttheaudioencodingformatforyourconguration.
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•Selectconguration:Selectauser-denedcongurationfromthelistandadjusttheaudioencodingsettings.The
congurationsinthedrop-downlistactasidentiers/namesoftheaudioencoderconguration.
Metadata:Selectthemetadatatoincludeinyourconguration.
•Selectconguration:Selectauser-denedcongurationfromthelistandadjustthemetadatasettings.The
congurationsinthedrop-downlistactasidentiers/namesofthemetadataconguration.
PTZ
:SelectthePTZsettingsforyourconguration.
•Selectconguration:Selectauser-denedcongurationfromthelistandadjustthePTZsettings.Thecongurations
inthedrop-downlistcorrespondtothedevice'svideochannelswithPTZsupport.
Create:Clicktosaveyoursettingsandcreatetheprole.
Cancel:Clicktocancelthecongurationandclearallsettings.
prole_x:Clickontheprolenametoopenandeditthepreconguredprole.
Analyticsmetadata
Metadataproducers
Liststheappsthatstreammetadataandthechannelstheyuse.
Producer:Theappthatproducesthemetadata.Belowtheappisalistofthetypesofmetadatatheappstreamsfromthedevice.
Channel:Thechannelthattheappuses.Selecttoenablethemetadatastream.Deselectforcompatibilityorresource
managementreasons.
Detectors
Cameratampering
Thecameratamperingdetectorgeneratesanalarmwhenthescenechanges,forexample,whenthelensiscovered,sprayed
orseverelyputoutoffocus,andthetimeinTriggerdelayhaspassed.Thetamperingdetectoronlyactivateswhenthecamera
hasnotmovedforatleast10seconds.Duringthisperiod,thedetectorsetsupascenemodeltouseasacomparisontodetect
tamperingincurrentimages.Forthescenemodeltobesetupproperly,makesurethatthecameraisinfocus,thelighting
conditionsarecorrect,andthecameradoesn’tpointatascenethatlackscontours,forexample,ablankwall.Cameratampering
canbeusedasaconditiontotriggeractions.
Triggerdelay:Entertheminimumtimethatthetamperingconditionsmustbeactivebeforethealarmtriggers.Thiscanhelp
preventfalsealarmsforknownconditionsthataffecttheimage.
Triggerondarkimages:Itisverydifculttogeneratealarmswhenthecameralensissprayed,sinceitisimpossibletodistinguish
thateventfromothersituationswheretheimageturnsdarkinasimilarway,forexample,whenthelightingconditionschange.
Turnonthisparametertogeneratealarmsforallcaseswheretheimageturnsdark.Whenit’sturnedoff,thedevicedoesn’t
generateanyalarmwhentheimageturnsdark.
Note
Fordetectionoftamperingattemptsinstaticandnon-crowdedscenes.
Audiodetection
Thesesettingsareavailableforeachaudioinput.
Soundlevel:Adjustthesoundleveltoavaluefrom0–100,where0isthemostsensitiveand100theleastsensitive.Usethe
activityindicatorasaguidewhenyousetthesoundlevel.Whenyoucreateevents,youcanusethesoundlevelasacondition.
Youcanchoosetotriggeranactionifthesoundlevelrisesabove,fallsbeloworpassesthesetvalue.
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Edge-to-edge
Pairing
PairingallowsyoutouseacompatibleAxisnetworkspeakerormicrophoneasifit’spartofthecamera.Oncepaired,thenetwork
speakeractsasanaudiooutdevicewhereyoucanplayaudioclipsandtransmitsoundthroughthecamera.Thenetworkmicrophone
willtakeupsoundsfromthesurroundingareaandmakeitavailableasanaudioinputdevice,usableinmediastreamsandrecordings.
Important
Forthisfeaturetoworkwithavideomanagementsoftware(VMS),youmustrstpairthecamerawiththespeakeror
microphone,thenaddthecameratoyourVMS.
Seta'Waitbetweenactions(hh:mm:ss)'limitintheeventrulewhenyouuseanetworkpairedaudiodeviceinanevent
rulewith'Audiodetection'asconditionand'Playaudioclip'asaction.Thiswillhelpyouavoidaloopingdetectionifthe
capturingmicrophonepicksupaudiofromthespeaker.
Address:EnterhostnameorIPaddresstothenetworkspeaker.
Username:Enterusername.
Password:Enterpasswordfortheuser.
Speakerpairing:Selecttopairanetworkspeaker.
Microphonepairing
:Selecttopairamicrophone.
Clearelds:Clicktoclearallelds.
Connect:Clicktoestablishconnectiontothespeakerormicrophone.
Logs
Reportsandlogs
Reports
•Viewthedeviceserverreport:Viewinformationabouttheproductstatusinapop-upwindow.TheAccessLogis
automaticallyincludedintheServerReport.
•Downloadthedeviceserverreport:Itcreatesa.ziplethatcontainsacompleteserverreporttextleinUTF–8
format,aswellasasnapshotofthecurrentliveviewimage.Alwaysincludetheserverreport.ziplewhenyou
contactsupport.
•Downloadthecrashreport:Downloadanarchivewithdetailedinformationabouttheserver'sstatus.Thecrashreport
containsinformationthatisintheserverreportaswellasdetaileddebuginformation.Thisreportmightcontain
sensitiveinformationsuchasnetworktraces.Itcantakeseveralminutestogeneratethereport.
Logs
•Viewthesystemlog:Clicktoshowinformationaboutsystemeventssuchasdevicestartup,warnings,andcritical
messages.
•Viewtheaccesslog:Clicktoshowallfailedattemptstoaccessthedevice,forexample,whenawronglogin
passwordisused.
Networktrace
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AXISM30DomeCameraSeries
Thewebinterface
Important
Anetworktracelemightcontainsensitiveinformation,forexamplecerticatesorpasswords.
Anetworktracelecanhelpyoutroubleshootproblemsbyrecordingactivityonthenetwork.
Tracetime:Selectthedurationofthetraceinsecondsorminutes,andclickDownload.
Remotesystemlog
Syslogisastandardformessagelogging.Itallowsseparationofthesoftwarethatgeneratesmessages,thesystemthatstoresthem,
andthesoftwarethatreportsandanalyzesthem.Eachmessageislabeledwithafacilitycode,whichindicatesthesoftware
typegeneratingthemessage,andassignedaseveritylevel.
Server:Clicktoaddanewserver.
Host:EnterthehostnameorIPaddressoftheserver.
Format:Selectwhichsyslogmessageformattouse.
•Axis
•RFC3164
•RFC5424
Protocol:Selecttheprotocoltouse:
•UDP(Defaultportis514)
•TCP(Defaultportis601)
•TLS(Defaultportis6514)
Port:Edittheportnumbertouseadifferentport.
Severity:Selectwhichmessagestosendwhentriggered.
CAcerticateset:Seethecurrentsettingsoraddacerticate.
Plaincong
PlaincongisforadvanceduserswithexperienceofAxisdeviceconguration.Mostparameterscanbesetandeditedfrom
thispage.
Maintenance
Restart:Restartthedevice.Thisdoesnotaffectanyofthecurrentsettings.Runningapplicationsrestartautomatically.
Restore:Returnmostsettingstothefactorydefaultvalues.Afterwardsyoumustrecongurethedeviceandapps,reinstallany
appsthatdidn’tcomepreinstalled,andrecreateanyeventsandpresets.
Important
Theonlysettingssavedafterrestoreare:
•Bootprotocol(DHCPorstatic)
•StaticIPaddress
•Defaultrouter
•Subnetmask
•802.1Xsettings
•O3Csettings
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AXISM30DomeCameraSeries
Thewebinterface
Factorydefault:Returnallsettingstothefactorydefaultvalues.AfterwardsyoumustresettheIPaddresstomakethedevice
accessible.
Note
AllAxisdevicermwareisdigitallysignedtoensurethatyouonlyinstallveriedrmwareonyourdevice.Thisfurther
increasestheoverallminimumcybersecuritylevelofAxisdevices.Formoreinformation,seethewhitepaper“Signed
rmware,secureboot,andsecurityofprivatekeys”ataxis.com.
Firmwareupgrade:Upgradetoanewrmwareversion.Newrmwarereleasescancontainimprovedfunctionality,bug
xes,andcompletelynewfeatures.Werecommendyoutoalwaysusethelatestrelease.Todownloadthelatestrelease,go
toaxis.com/support.
Whenyouupgrade,youcanchoosebetweenthreeoptions:
•Standardupgrade:Upgradetothenewrmwareversion.
•Factorydefault:Upgradeandreturnallsettingstothefactorydefaultvalues.Whenyouchoosethisoption,youcan’t
reverttothepreviousrmwareversionaftertheupgrade.
•Autorollback:Upgradeandconrmtheupgradewithinthesettime.Ifyoudon’tconrm,thedevicerevertstothe
previousrmwareversion.
Firmwarerollback:Reverttothepreviouslyinstalledrmwareversion.
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AXISM30DomeCameraSeries
Learnmore
Learnmore
Viewarea
Aviewareaisacroppedpartofthefullview.Youcanstreamandstoreviewareasinsteadofthefullviewtominimizebandwidth
andstorageneeds.IfyouenablePTZforaviewarea,youcanpan,tiltandzoomwithinit.Byusingviewareasyoucanremoveparts
ofthefullview,forexample,thesky.
Whenyousetupaviewarea,werecommendyoutosetthevideostreamresolutiontothesamesizeasorsmallerthantheviewarea
size.Ifyousetthevideostreamresolutionlargerthantheviewareasizeitimpliesdigitallyscaledupvideoaftersensorcapture,
whichrequiresmorebandwidthwithoutaddingimageinformation.
Capturemodes
Acapturemodeisapresetcongurationthatdeneshowthecameracapturesimages.Thecapturemodesettingcanaffectthe
camera’seldofviewandaspectratio.Theshutterspeedcanalsobeaffected,whichinturnaffectsthelightsensitivity.
Thelowerresolutioncapturemodemightbesampledfromtheoriginalresolution,oritmightbecroppedoutfromtheoriginal,in
whichcasetheeldofviewcouldalsobeaffected.
Theimageshowshowtheeldofviewandaspectratiocanchangebetweentwodifferentcapturemodes.
Whatcapturemodetochoosedependsontherequirementsfortheframerateandresolutionofthespecicsurveillancesetup.For
specicationsaboutavailablecapturemodes,seetheproduct’sdatasheetataxis.com.
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AXISM30DomeCameraSeries
Learnmore
Privacymasks
Aprivacymaskisauser-denedareathatpreventsusersfromviewingapartofthemonitoredarea.Inthevideostream,privacy
masksappearasblocksofsolidcolor.
You’llseetheprivacymaskonallsnapshots,recordedvideo,andlivestreams.
YoucanusetheVAPIX®applicationprogramminginterface(API)tohidetheprivacymasks.
Important
Ifyouusemultipleprivacymasksitmayaffecttheproduct’sperformance.
Youcancreateseveralprivacymasks.Eachmaskcanhave3to10anchorpoints.
Overlays
Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.Youcanaddeithertextoranimage.
Streamingandstorage
Videocompressionformats
Decidewhichcompressionmethodtousebasedonyourviewingrequirements,andonthepropertiesofyournetwork.The
availableoptionsare:
MotionJPEG
MotionJPEG,orMJPEG,isadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen
displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion
videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.
H.264orMPEG-4Part10/AVC
Note
H.264isalicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Toinstalladditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion
JPEGformatandbyasmuchas50%comparedtoolderMPEGformats.Thismeansthatlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.
H.265orMPEG-HPart2/HEVC
H.265can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan25%comparedtoH.264.
Note
•H.265islicensedtechnology.TheAxisproductincludesoneH.265viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
•Mostwebbrowsersdon’tsupportH.265decodingandbecauseofthisthecameradoesn’tsupportitinitswebinterface.
InsteadyoucanuseavideomanagementsystemorapplicationsupportingH.265decoding.
HowdoImage,Stream,andStreamprolesettingsrelatetoeachother?
TheImagetabcontainscamerasettingsthataffectallvideostreamsfromtheproduct.Ifyouchangesomethinginthistab,it
immediatelyaffectsallvideostreamsandrecordings.
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AXISM30DomeCameraSeries
Learnmore
TheStreamtabcontainssettingsforvideostreams.Yougetthesesettingsifyourequestavideostreamfromtheproductanddon’t
specifyforexampleresolution,orframerate.WhenyouchangethesettingsintheStreamtab,itdoesn’taffectongoingstreams,but
itwilltakeeffectwhenyoustartanewstream.
TheStreamprolessettingsoverridethesettingsfromtheStreamtab.Ifyourequestastreamwithaspecicstreamprole,the
streamcontainsthesettingsofthatprole.Ifyourequestastreamwithoutspecifyingastreamprole,orrequestastreamprole
thatdoesn'texistintheproduct,thestreamcontainsthesettingsfromtheStreamtab.
Bitratecontrol
Bitratecontrolhelpsyoutomanagethebandwidthconsumptionofyourvideostream.
Variablebitrate(VBR)
Variablebitrateallowsthebandwidthconsumptiontovarydependingonthelevelofactivityinthescene.Themoreactivity,
themorebandwidthyouneed.Withvariablebitrateyouareguaranteedconstantimagequality,butyouneedtomakesure
youhavestoragemargins.
Maximumbitrate(MBR)
Maximumbitrateletsyousetatargetbitratetohandlebitratelimitationsinyoursystem.Youmightseeadeclineinimagequalityor
framerateastheinstantaneousbitrateiskeptbelowthespeciedtargetbitrate.Youcanchoosetoprioritizeeitherimagequality
orframerate.Werecommendthatyoucongurethetargetbitratetoahighervaluethantheexpectedbitrate.Thisgivesyoua
marginincasethereisahighlevelofactivityinthescene.
1
Targetbitrate
Averagebitrate(ABR)
Withaveragebitrate,thebitrateisautomaticallyadjustedoveralongerperiodoftime.Thisissoyoucanmeetthespeciedtarget
andprovidethebestvideoqualitybasedonyouravailablestorage.Bitrateishigherinsceneswithalotofactivity,comparedtostatic
scenes.Youaremorelikelytogetbetterimagequalitywheninsceneswithalotofactivityifyouusetheaveragebitrateoption.You
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AXISM30DomeCameraSeries
Learnmore
candenethetotalstoragerequiredtostorethevideostreamforaspeciedamountoftime(retentiontime)whenimagequalityis
adjustedtomeetthespeciedtargetbitrate.Specifytheaveragebitratesettingsinoneofthefollowingways:
•Tocalculatetheestimatedstorageneed,setthetargetbitrateandtheretentiontime.
•Tocalculatetheaveragebitrate,basedonavailablestorageandrequiredretentiontime,usethetargetbitratecalculator.
kbit/s
s
1
2
1
Targetbitrate
2
Actualaveragebitrate
Youcanalsoturnonmaximumbitrateandspecifyatargetbitratewithintheaveragebitrateoption.
kbit/s
s
1
2
1
Targetbitrate
2
Actualaveragebitrate
Applications
Withapplications,youcangetmoreoutofyourAxisdevice.AXISCameraApplicationPlatform(ACAP)isanopenplatformthat
makesitpossibleforthirdpartiestodevelopanalyticsandotherapplicationsforAxisdevices.Applicationscanbepreinstalledonthe
device,availablefordownloadforfree,orforalicensefee.
TondtheusermanualsforAxisapplications,gotohelp.axis.com.
Note
•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain
combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify
thattheapplicationsworktogetherbeforedeployment.
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AXISM30DomeCameraSeries
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AXISPeopleCounter
AXISPeopleCounterisananalyticapplicationthatyoucaninstallonanetworkcamera.Youcanusetheapplicationtocounthow
manypeoplepassthroughanentrance,inwhatdirectiontheypass,andifmorethanonepersonpassesduringapredenedinterval.
Youcanalsouseittoestimatehowmanypeoplearecurrentlyoccupyinganarea,andtheaveragevisitingtime.
Theapplicationrunsembeddedinthecamerawhichmeansyoudon’tneedadedicatedcomputertoruntheapplication.
AXISPeopleCounterissuitableforanyindoorenvironment,likestores,libraries,orgyms.
Howdoesestimatingoccupancywork?
Youcanusetheapplicationtoestimateoccupancyinareaswithoneorseveralentrancesandexits.Eachentranceandexitneedstobe
equippedwithanetworkcamerawithAXISPeopleCounterinstalled.Ifthereareseveralcameras,theycommunicatewitheachother
overthenetworkinaprimaryandsecondaryconcept.Theprimarycameracontinuouslyfetchesdatafromthesecondarycamerasand
presentsthedataintheliveview.Everyfteenminutes,theprimarycamerasendsthestatisticaldatatoAXISStoreDataManager.
Consequently,thereportsgeneratedfromAXISStoreDataManagercanpresentthedatainaminimumof15minutestimeinterval.
AXISObjectAnalytics
AXISObjectAnalyticsisananalyticapplicationthatcomespreinstalledonthecamera.Itdetectsobjectsthatmoveinthesceneand
classiesthemas,forexample,humansorvehicles.Youcansetuptheapplicationtosendalarmsfordifferenttypesofobjects.To
ndoutmoreabouthowtheapplicationworks,seeAXISObjectAnalyticsusermanual.
AXISAudioAnalytics
AXISAudioAnalyticsdetectssuddenincreasesinsoundvolumeandspecictypesofsoundssuchasscreamsorshoutswithinrange
ofthedeviceit’sinstalledon.Thesedetectionscanbeconguredtotriggeraresponse,suchasrecordingvideo,playinganaudio
message,oralertingsecuritystaff.Tondoutmoreabouthowtheapplicationworks,seeAXISAudioAnalyticsusermanual.
Cybersecurity
AxisEdgeVault
AxisEdgeVaultprovidesahardware-basedcybersecurityplatformthatsafeguardstheAxisdevice.Itoffersfeaturestoguaranteethe
device’sidentityandintegrityandtoprotectyoursensitiveinformationfromunauthorizedaccess.Itbuildsonastrongfoundationof
cryptographiccomputingmodules(secureelementandTPM)andSoCsecurity(TEEandsecureboot),combinedwithexpertisein
edgedevicesecurity.
Signedrmware
Signedrmwareisimplementedbythesoftwarevendorsigningthermwareimagewithaprivatekey.Whenarmwarehasthis
signatureattachedtoit,adevicewillvalidatethermwarebeforeacceptingtoinstallit.Ifthedevicedetectsthatthermware
integrityiscompromised,thermwareupgradewillberejected.
Secureboot
Securebootisabootprocessthatconsistsofanunbrokenchainofcryptographicallyvalidatedsoftware,startinginimmutable
memory(bootROM).Beingbasedontheuseofsignedrmware,securebootensuresthatadevicecanbootonlywithauthorized
rmware.
Securekeystore
Atamper-protectedenvironmentfortheprotectionofprivatekeysandsecureexecutionofcryptographicoperations.Itprevents
unauthorizedaccessandmaliciousextractionintheeventofasecuritybreach.Dependingonsecurityrequirements,anAxisdevice
canhaveeitheroneormultiplehardware-basedcryptographiccomputingmodules,whichprovideahardware-protectedsecure
keystore.Dependingonsecurityrequirements,anAxisdevicecanhaveeitheroneormultiplehardware-basedcryptographic
computingmodules,likeaTPM2.0(TrustedPlatformModule)orasecureelement,and/oraTEE(TrustedExecutionEnvironment),
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AXISM30DomeCameraSeries
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whichprovideahardware-protectedsecurekeystore.Furthermore,selectedAxisproductsfeatureaFIPS140-2Level2-certied
securekeystore.
AxisdeviceID
Beingabletoverifytheoriginofthedeviceiskeytoestablishingtrustinthedeviceidentity.Duringproduction,deviceswith
AxisEdgeVaultareassignedaunique,factory-provisioned,andIEEE802.1AR-compliantAxisdeviceIDcerticate.Thisworks
likeapassporttoprovetheoriginofthedevice.ThedeviceIDissecurelyandpermanentlystoredinthesecurekeystoreasa
certicatesignedbyAxisrootcerticate.ThedeviceIDcanbeleveragedbythecustomer’sITinfrastructureforautomatedsecure
deviceonboardingandsecuredeviceidentication
Signedvideo
Signedvideoensuresthatvideoevidencecanbeveriedasuntamperedwithoutprovingthechainofcustodyofthevideole.Each
camerausesitsuniquevideosigningkey,whichissecurelystoredinthesecurekeystore,toaddasignatureintothevideostream.
Whenthevideoisplayed,theleplayershowswhetherthevideoisintact.Signedvideomakesitpossibletotracethevideobackto
thecameraoriginandveriesthatthevideohasnotbeentamperedwithafteritleftthecamera.
Encryptedlesystem
Thesecurekeystorepreventsthemaliciousexltrationofinformationandpreventscongurationtamperingbyenforcingstrong
encryptionuponthelesystem.Thisensuresnodatastoredinthelesystemcanbeextractedortamperedwithwhenthedeviceis
notinuse,unauthenticatedaccesstothedeviceisachievedand/ortheAxisdeviceisstolen.Duringthesecurebootprocess,the
read-writelesystemisdecryptedandcanbemountedandusedbytheAxisdevice.
TolearnmoreaboutthecybersecurityfeaturesinAxisdevices,gotoaxis.com/learning/white-papersandsearchforcybersecurity.
Axissecuritynoticationservice
AxisprovidesanoticationservicewithinformationaboutvulnerabilityandothersecurityrelatedmattersforAxisdevices.Toreceive
notications,youcansubscribeataxis.com/security-notication-service.
Vulnerabilitymanagement
Tominimizecustomers'riskofexposure,Axis,asaCommonVulnerabilityandExposures(CVE)numberingauthority(CNA),follows
industrystandardstomanageandrespondtodiscoveredvulnerabilitiesinourdevices,software,andservices.Formoreinformation
aboutAxisvulnerabilitymanagementpolicy,howtoreportvulnerabilities,alreadydisclosedvulnerabilities,andcorresponding
securityadvisories,seeaxis.com/vulnerability-management.
SecureoperationofAxisdevices
Axisdeviceswithfactorydefaultsettingsarepre-conguredwithsecuredefaultprotectionmechanisms.Werecommendusingmore
securitycongurationwheninstallingthedevice.TondoutmoreaboutAxishardeningguidesandothercybersecurityrelated
documentation,gotoaxis.com/support/cybersecurity/resources.
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AXISM30DomeCameraSeries
Specifications
Specifications
Productoverview
1
Networkconnector(PoE)
2
Controlbutton
3
StatusLEDindicator
4
SDcardslot
5
Domecover
AXISM3086-VMic
1
Networkconnector(PoE)
2
Controlbutton
3
StatusLEDindicator
4
SDcardslot
5
Microphone
6
Domecover
LEDindicators
Note
TheStatusLEDcanbeconguredtoashwhileaneventisactive.
StatusLED
Indication
Unlit
Connectionandnormaloperation.
GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.
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AXISM30DomeCameraSeries
Specifications
Amber
Steadyduringstartup.Flashesduringrmwareupgradeorresettofactorydefault.
Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.
RedFirmwareupgradefailure.
SDcardslot
NO NO
NO
TICE TICE
TICE
•RiskofdamagetoSDcard.Don’tusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingtheSDcard.
Useyourngerstoinsertandremovethecard.
•Riskofdatalossandcorruptedrecordings.UnmounttheSDcardfromthedevice’swebinterfacebeforeremovingit.
Don’tremovetheSDcardwhiletheproductisrunning.
ThisdevicesupportsmicroSD/microSDHC/microSDXCcards.
ForSDcardrecommendations,seeaxis.com.
microSD,microSDHC,andmicroSDXCLogosaretrademarksofSD-3CLLC.microSD,microSDHC,microSDXCare
trademarksorregisteredtrademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
Buttons
Controlbutton
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage63.
•ConnectingtoanAXISVideoHostingSystemservice.Toconnect,pressandholdthebuttonforabout3secondsuntilthe
statusLEDashesgreen.
Connectors
Networkconnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
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AXISM30DomeCameraSeries
Cleaningrecommendations
Cleaningrecommendations
NO NO
NO
TICE TICE
TICE
Neveruseharshdetergent,forexamplegasoline,benzene,oracetone.
1.Useacanofcompressedairtoremoveanydustorloosedirtfromthedevice.
2.Ifnecessary,cleanthelenswithasoftclothdampenedwithlukewarmwater.
Note
Avoidcleaningindirectsunlightoratelevatedtemperatures,asthismaycausestainswhenthewaterdropletsdry.
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AXISM30DomeCameraSeries
Troubleshooting
Troubleshooting
Resettofactorydefaultsettings
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverviewonpage60.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90.
5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthedevice.
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support.
Youcanalsoresetparameterstofactorydefaultthroughthedevice’swebinterface.GotoMaintenance>Factorydefaultand
clickDefault.
Firmwareoptions
Axisoffersproductrmwaremanagementaccordingtoeithertheactivetrackorthelong-termsupport(LTS)tracks.Beingonthe
activetrackmeanscontinuouslygettingaccesstoallthelatestproductfeatures,whiletheLTStracksprovideaxedplatformwith
periodicreleasesfocusedmainlyonbugxesandsecurityupdates.
Usingrmwarefromtheactivetrackisrecommendedifyouwanttoaccessthenewestfeatures,orifyouuseAxisend-to-end
systemofferings.TheLTStracksarerecommendedifyouusethird-partyintegrations,whicharenotcontinuouslyvalidated
againstthelatestactivetrack.WithLTS,theproductscanmaintaincybersecuritywithoutintroducinganysignicantfunctional
changesoraffectinganyexistingintegrations.FormoredetailedinformationaboutAxisproductrmwarestrategy,goto
axis.com/support/device-software.
Checkthecurrentrmwareversion
Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Whenyoutroubleshootaproblem,werecommend
youtostartbycheckingthecurrentrmwareversion.Thelatestrmwareversionmightcontainacorrectionthatxesyour
particularproblem.
Tocheckthecurrentrmware:
1.Gotothedevice’swebinterface>Status.
2.SeethermwareversionunderDeviceinfo.
Upgradethermware
Important
•Preconguredandcustomizedsettingsaresavedwhenyouupgradethermware(providedthatthefeaturesareavailablein
thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
•Makesurethedeviceremainsconnectedtothepowersourcethroughouttheupgradeprocess.
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AXISM30DomeCameraSeries
Troubleshooting
Note
Whenyouupgradethedevicewiththelatestrmwareintheactivetrack,theproductreceivesthelatestfunctionality
available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeyouupgradethe
rmware.Tondthelatestrmwareandthereleasenotes,gotoaxis.com/support/device-software.
1.Downloadthermwareletoyourcomputer,availablefreeofchargeataxis.com/support/device-software.
2.Logintothedeviceasanadministrator.
3.GotoMaintenance>FirmwareupgradeandclickUpgrade.
Whentheupgradehasnished,theproductrestartsautomatically.
YoucanuseAXISDeviceManagertoupgrademultipledevicesatthesametime.Findoutmoreat
axis.com/products/axis-device-manager.
Technicalissues,clues,andsolutions
Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support.
Problemsupgradingthermware
FirmwareupgradefailureIfthermwareupgradefails,thedevicereloadsthepreviousrmware.Themostcommonreason
isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele
correspondstoyourdeviceandtryagain.
Problemsafterrmware
upgrade
Ifyouexperienceproblemsafterarmwareupgrade,rollbacktothepreviouslyinstalledversion
fromtheMaintenancepage.
ProblemssettingtheIPaddress
Thedeviceislocatedona
differentsubnet
IftheIPaddressintendedforthedeviceandtheIPaddressofthecomputerusedtoaccessthe
devicearelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork
administratortoobtainanIPaddress.
TheIPaddressisbeingused
byanotherdevice
DisconnecttheAxisdevicefromthenetwork.Runthepingcommand(inaCommand/DOSwindow,
typepingandtheIPaddressofthedevice):
•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstallthedevice.
•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisdevice.Checkallcablingandreinstallthedevice.
PossibleIPaddressconict
withanotherdeviceonthe
samesubnet
ThestaticIPaddressintheAxisdeviceisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingthedevice.
Thedevicecan’tbeaccessedfromabrowser
Can’tlogin
WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.
Ifthepasswordfortherootaccountislost,thedevicemustberesettothefactorydefaultsettings.
SeeResettofactorydefaultsettingsonpage63.
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AXISM30DomeCameraSeries
Troubleshooting
TheIPaddresshasbeen
changedbyDHCP
IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshasbeen
changed,useAXISIPUtilityorAXISDeviceManagertolocatethedeviceonthenetwork.Identify
thedeviceusingitsmodelorserialnumber,orbytheDNSname(ifthenamehasbeencongured).
Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,gotoaxis.com/support.
Certicateerrorwhenusing
IEEE802.1X
Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisdevicemustbe
synchronizedwithanNTPserver.GotoSystem>Dateandtime.
Thedeviceisaccessiblelocallybutnotexternally
Toaccessthedeviceexternally,werecommendyoutouseoneofthefollowingapplicationsforWindows
®
:
•AXISCompanion:freeofcharge,idealforsmallsystemswithbasicsurveillanceneeds.
•AXISCameraStation:30-daytrialversionfreeofcharge,idealforsmalltomid-sizesystems.
Forinstructionsanddownload,gotoaxis.com/vms.
Problemswithstreaming
MulticastH.264only
accessiblebylocalclients
Checkifyourroutersupportsmulticasting,orifyouneedtoconguretheroutersettingsbetween
theclientandthedevice.YoumightneedtoincreasetheTTL(TimeToLive)value.
NomulticastH.264
displayedintheclient
CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisdevice
arevalidforyournetwork.
Checkwithyournetworkadministratortoseeifthereisarewallthatpreventsviewing.
PoorrenderingofH.264
images
Ensurethatyourgraphicscardusesthelatestdriver.Youcanusuallydownloadthelatestdrivers
fromthemanufacturer’swebsite.
Colorsaturationisdifferent
inH.264andMotionJPEG
Modifythesettingsforyourgraphicsadapter.Gototheadapter’sdocumentationformore
information.
Lowerframeratethan
expected
•SeePerformanceconsiderationsonpage66.
•Reducethenumberofapplicationsrunningontheclientcomputer.
•Limitthenumberofsimultaneousviewers.
•Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.
•Lowertheimageresolution.
•Logintothedevice’swebinterfaceandsetacapturemodethatprioritizesframerate.
Ifyouchangethecapturemodetoprioritizeframerateitmightlowerthemaximum
resolution,dependingonthedeviceusedandcapturemodesavailable.
•Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)
oftheAxisdevice.
Can'tselectH.265encoding
inliveview
Webbrowsersdon’tsupportH.265decoding.Useavideomanagementsystemorapplication
thatsupportsH.265decoding.
Problemsretrievingadditionalvideostreams
•‘VideoError’displayedinAXISCompanion,or
•‘Stream:Error.Somethingwentwrong.Maybetherearetoomanyviewers.’inChrome/Firefox,or
•‘503serviceunavailable’errorinQuickTime,or
•‘Cameranotavailable’displayedinAXISCameraStation,or
•‘Errorreadingvideostream’messageinbrowserwhenusingtheJavaapplet
Thiscameraisdesignedtodeliveruptofourdifferentstreams.Ifafthuniquestreamisrequested,thecameracan’tprovideit,and
anerrormessageisdisplayed.Theerrormessagedependsonthewaythestreamisrequested.Thestreamsareusedonarstcome,
rstservedbasis.Examplesofinstancesthatuseastreamare:
•Liveviewinginawebbrowserorotherapplication
•Whilerecording-continuousormotiontriggeredrecording
•Aneventthatusesimagesonthecamera,forexampleaneventthatsendsane-mailwithanimageeveryhour
•Aninstalledandrunningapplication,suchasAXISVideoMotionDetection,willalwaysconsumeavideostream,whether
itisusedornot.Astoppedapplicationdoesnotconsumeavideostream.
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AXISM30DomeCameraSeries
Troubleshooting
Thecameracandelivermorethanfoursimultaneousstreamsprovidedthecongurationofanyadditionalstreamisidenticaltoany
oftherstfourstreams.Identicalcongurationimpliesexactlythesameresolution,framerate,compression,videoformat,rotation
etc.Formoreinformationseethewhitepaper“Maxnumberofuniquevideostreamcongurations”,availableataxis.com.
Can’tconnectoverport8883withMQTToverSSL
Therewallblockstrafc
usingport8883asit’s
deemedinsecure.
Insomecasestheserver/brokermightnotprovideaspecicportforMQTTcommunication.Itmay
stillbepossibletouseMQTToveraportnormallyusedforHTTP/HTTPStrafc.
•Iftheserver/brokersupportsWebSocket/WebSocketSecure(WS/WSS),typicallyon
port443,usethisprotocolinstead.Checkwiththeserver/brokerprovidertoseeif
WS/WSSissupportedandwhichportandbasepathtouse.
•Iftheserver/brokersupportsALPN,theuseofMQTTcanbenegotiatedoveranopen
port,suchas443.Checkwithyourserver/brokerprovidertoseeifALPNissupported
andwhichALPNprotocolandporttouse.
Theimageisblurry(onlyappliestoM3085-V)
Thefocusissetwhenthecameraismanufactured,buttheimagecanbecomeblurryfordifferentreasons.Trysolvingtheissuein
thefollowingorder:
1.Cleanthedome.Seenoticebelowformoreinformation.
2.Cleanthelens.Seenoticebelowformoreinformation.
3.Turnthefocusring,seeimagebelow.
4.Iftheimageisstillblurry,contactAxissupport.SeeContactsupportonpage67.
Setfocususingthefocusring.
NO NO
NO
TICE TICE
TICE
•Becarefulnottoscratch,damageorleavengerprintsonthedomeorthelensbecausethiscandecreaseimagequality.If
possible,keeptheprotectiveplasticonthedomeuntiltheinstallationiscomplete.
•Donotcleanadomeoralensthatlookscleantotheeye.Excessivecleaningcoulddamagethesurface.
•Neverpolishthedomeorthelens.
•Forgeneralcleaningofthedomewerecommendtouseanon-abrasive,solvent-freeneutralsoapordetergentmixedwith
purewaterandasoft,cleancloth.Rinsewellwithpurelukewarmwater.Drywithasoft,cleanclothtopreventwater
spotting.
•Forgeneralcleaningofthelenswerecommendtouseasoft,cleancloth.
•Neveruseharshdetergents,gasoline,benzene,acetone,orsimilarchemicals.
•Avoidcleaningthedomeindirectsunlightoratelevatedtemperatures.
Performanceconsiderations
Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thisalsoaffectstheframerate.
Thefollowingfactorsarethemostimportanttoconsider:
•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe
bandwidth.
•RotatingtheimageintheGUIcanincreasetheproduct'sCPUload.
66

AXISM30DomeCameraSeries
Troubleshooting
•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.
•AccessbylargenumbersofMotionJPEGorunicastH.265clientsaffectsthebandwidth.
•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand
bandwidth.
Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat
streamsareidentical.
•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.
•AccessingMotionJPEGandH.265videostreamssimultaneouslyaffectsbothframerateandbandwidth.
•Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.
•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.
•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.
•Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.
•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand
thegeneralperformance.
Contactsupport
Ifyouneedmorehelp,gotoaxis.com/support.
67

UsermanualVer.M12.2
AXISM30DomeCameraSeries
Date:March2024
©AxisCommunicationsAB,2022-2024
Partno.T10179857

