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en-us STATEMENT OF LIMITED PRODUCT WARRANTY
20
9.2 Rating plate location
You can find the rating plate of your appliance:
¡ on the underside of the appliance
¡ in the appliance pass
Rating plate
STATEMENT OF LIMITED PRODUCT WARRANTY
10 STATEMENT OF LIMITED
PRODUCT WARRANTY
STATEMENT OF LIMITED PRODUCT WARRANTY
10.1 What this warranty covers & Who it ap-
plies to
The limited warranty provided by BSH Home Appliances
(“Thermador“) in this Statement of Limited Product War-
ranty applies only to the Thermador appliance sold to you
(“Product“), provided that the Product was purchased:
¡ For your normal, household (non-commercial) use, and
has in fact at all times only been used for normal house-
hold purposes.
¡ New at retail (not a display, "as is", or previously re-
turned model), and not for resale, or commercial use.
¡ Within the United States or Canada, and has at all times
remained within the country of original purchase.
The warranties stated herein apply to the original pur-
chaser of the product warranted herein and to each suc-
ceeding owner of the product purchased for ordinary home
use during the term of the warranty.
Please make sure to return your registration card; while
not necessary to effectuate warranty coverage, it is the
best way for Thermador to notify you in the unlikely event
of a safety notice or product recall.
10.2 How long the warranty lasts
Thermador warrants that the Product is free from defects
in materials and workmanship for a period of seven hun-
dred and thirty (730) days from the date of the original pur-
chase. The foregoing timeline begins to run upon the date
of original purchase, and shall not be stalled, tolled, ex-
tended, or suspended, for any reason whatsoever. This
Product is also warranted to be free from cosmetic de-
fects in material and workmanship (such as scratches of
stainless steel, paint/porcelain blemishes, chip, dents, or
other damage to the finish) of the Product, for a period of
sixty (60) days from the date of purchase or closing date
for new construction. This cosmetic warranty excludes
slight color variations due to inherent differences in
painted and porcelain parts, as well as differences caused
by kitchen lighting, product location, or other similar fac-
tors. This cosmetic warranty specifically excludes any dis-
play, floor, “As Is”, or “B” stock appliances.
10.3 Repair/replace as your exclusive rem-
edy
During this warranty period, Thermador or one of its au-
thorized service providers will repair your Product without
charge to you (subject to certain limitations stated herein)
if your Product proves to have been manufactured with a
defect in materials or workmanship. If reasonable attempts
to repair the Product have been made without success,
then Thermador will replace your Product (upgraded mod-
els may be available to you, in Thermador’s sole discre-
tion, for an additional charge). Nothing in this warranty re-
quires damaged or defective parts to be replaced with
parts of a different type or design than the original part. All
removed parts and components shall become the property
of Thermador at its sole option. All replaced and/or re-
paired parts shall assume the identity of the original part
for purposes of this warranty and this warranty shall not be
extended with respect to such parts. Thermador's sole lia-
bility and responsibility hereunder is to repair manufac-
turer-defective Product only, using a Thermador autho-
rized service provider during normal business hours. For
safety and property damage concerns, Thermador highly
recommends that you do not attempt to repair the Product
yourself, or use a non-authorized service provider; Ther-
mador will have no responsibility or liability for repairs or
work performed by a non-authorized service provider. Au-
thorized service providers are those persons or companies
that have been specially trained on Thermador products,
and who possess, in Thermador's opinion, a superior rep-
utation for customer service and technical ability (note that
they are independent entities and are not agents, partners,
affiliates or representatives of Thermador). Notwithstand-
ing the foregoing, Thermador will not incur any liability, or
have responsibility, for the Product if it is located in a re-
mote area (more than 100 miles from an authorized ser-
vice provider) or is reasonably inaccessible, hazardous,
threatening, or treacherous locale, surroundings, or envi-
ronment; in any such event, if you request, Thermador
would still pay for labor and parts and ship the parts to the
nearest authorized service provider, but you would still be
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