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LFR95146WS
EN User Manual | Washing Machine
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Welcome to AEG! Thank you for choosing our appliance.
Get usage advice, brochures, troubleshooting, service and repair information:
www.aeg.com/support
Subject to change without notice.
CONTENTS
1. SAFETY INFORMATION................................................................................ 2
2. SAFETY INSTRUCTIONS.............................................................................. 4
3. PRODUCT DESCRIPTION............................................................................. 6
4. TECHNICAL DATA......................................................................................... 8
5. INSTALLATION...............................................................................................9
6. CONTROL PANEL........................................................................................ 14
7. DIAL AND BUTTONS....................................................................................17
8. SETTINGS.................................................................................................... 20
9. BEFORE FIRST USE....................................................................................21
10. THE WATER SOFTENER (SOFT WATER)................................................21
11. PROGRAMMES.......................................................................................... 25
12. WI-FI - CONNECTIVITY SETUP............................................................31
13. DAILY USE..................................................................................................33
14. HINTS AND TIPS........................................................................................ 38
15. CARE AND CLEANING.............................................................................. 40
16. TROUBLESHOOTING................................................................................ 46
17. CONSUMPTION VALUES.......................................................................... 50
18. QUICK GUIDE............................................................................................ 52
19. ENVIRONMENTAL CONCERNS................................................................54
1. SAFETY INFORMATION
Before beginning the installation and use of this
appliance, carefully read the supplied instructions.
The manufacturer is not responsible for any injuries or
damage that are the result of incorrect installation or usage.
Always keep the instructions in a safe and accessible location
for future reference.
1.1 Children and vulnerable people safety
• This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
2 ENGLISH
they have been given supervision or instruction concerning
the use of the appliance in a safe way and understand the
hazards involved.
• Children between 3 and 8 years of age and persons with
very extensive and complex disabilities shall be kept away
from the appliance unless continuously supervised.
• Children of less than 3 years of age should be kept away
from the appliance unless continuously supervised.
• Children should be supervised to ensure that they do not
play with the appliance.
• Keep all packaging away from children and dispose of it
appropriately.
• Keep detergents away from children.
• Keep children and pets away from the appliance when the
door is open.
• If the appliance has a child safety device, it should be
activated.
• Children shall not carry out cleaning and user maintenance
of the appliance without supervision.
1.2 General Safety
• This appliance is for washing domestic-type, machine-
washable laundry only.
• This appliance is designed for single household domestic
use in an indoor environment.
• This appliance may be used in offices, hotel guest rooms,
bed & breakfast guest rooms, farm guest houses and other
similar accommodation where such use does not exceed
(average) domestic usage levels.
• Do not change the specification of this appliance.
• The appliance maximum load is 10.0 kg. Do not exceed the
maximum load of each programme (refer to the
“Programmes” chapter).
• The operating water pressure at the water entry point from
the outlet connection must be between 0.5 bar (0.05 MPa)
and 10 bar (1.0 MPa).
ENGLISH 3
• The ventilation opening in the base must not be covered by
a carpet, mat, or any floor covering.
• The appliance must be connected to the water mains using
the new supplied hose sets, or other new hose sets
supplied by the Authorised Service Centre.
• Old hose sets must not be reused.
• If the mains power supply cable is damaged, it must be
replaced by the manufacturer, its Authorised Service Centre
or similarly qualified persons to avoid an electrical hazard.
• Before any maintenance operation, deactivate the
appliance and disconnect the mains plug from the socket.
• Do not use high pressure water sprays and/or steam to
clean the appliance.
• Clean the appliance with a moist cloth. Use only neutral
detergents. Do not use abrasive products, abrasive
cleaning pads, solvents or metal objects.
2. SAFETY INSTRUCTIONS
2.1 Installation
The installation must comply with
relevant national regulations.
• Remove all the packaging and the transit
bolts including rubber bush with plastic
spacer.
• Keep the transit bolts in a safe place. If the
appliance is to be moved in the future they
must be reattached to lock the drum to
prevent an internal damage.
• Always take care when moving the
appliance as it is heavy. Always use safety
gloves and enclosed footwear.
• Follow the installation instructions supplied
with the appliance.
• Do not install or use a damaged
appliance.
• Do not install or use the appliance where
the temperature can be less than 0°C or
where it is exposed to the weather.
• The floor area on which the appliance is to
be installed must be flat, stable, heat
resistant and clean.
• Make sure that there is air circulation
between the appliance and the floor.
• When the appliance is in its permanent
position, check if it is levelled correctly
with the aid of a spirit level. If it is not,
adjust the feet accordingly.
• Do not install the appliance directly above
a floor drain.
• Do not spray water on the appliance and
do not expose it to excessive humidity.
• Do not install the appliance where the
appliance door cannot be fully opened.
• Do not put a closed container to collect
possible water leakage under the
appliance. Contact the Authorised Service
Centre to ensure which accessories can
be used.
2.2 Electrical connection
WARNING!
Risk of fire and electric shock.
• WARNING: This appliance is designed to
be installed / connected to a grounding
connection in the building.
4 ENGLISH
• Always use a correctly installed
shockproof socket.
• Make sure that the parameters on the
rating plate are compatible with the
electrical ratings of the mains power
supply.
• Do not use multi-plug adapters and
extension cables.
• Make sure not to cause damage to the
mains plug and to the mains cable. Should
the mains cable need to be replaced, this
must be carried out by our Authorised
Service Centre.
• Connect the mains plug to the mains
socket only at the end of the installation.
Make sure that there is access to the
mains plug after the installation.
• Do not touch the mains cable or the mains
plug with wet hands.
• Do not pull the mains cable to disconnect
the appliance. Always pull the mains plug.
• This appliance is fitted with a 13 A mains
plug. If it is necessary to change the mains
plug fuse, use only a 13 A ASTA (BS
1362) fuse (UK and Ireland only).
2.3 Water connection
• The inlet water shall not exceed 25 °C.
• Do not cause damage to the water hoses.
• Before connection to new pipes, pipes not
used for a long time, where repair work
has been carried out or new devices fitted
(water meters, etc.), let the water flow until
it is clean and clear.
• Ensure that there are no visible water
leaks during and after the first use of the
appliance.
• Do not use an extension hose if the inlet
hose is too short. Contact the Authorised
Service Centre for the replacement of the
inlet hose.
• When unpacking the appliance, It is
possible to see water flowing from the
drain hose. This is due to the testing of the
appliance with the use of water in the
factory.
• You can extend the drain hose to
maximum 400 cm. Contact the Authorised
Service Centre for the other drain hose
and the extension.
• Make sure that there is access to the tap
after the installation.
2.4 Use
WARNING!
Risk of injury, electric shock, fire, burns
or damage to the appliance.
• Follow the safety instructions on the
detergent packaging.
• Do not put flammable products or items
that are wet with flammable products in,
near or on the appliance.
• Do not wash fabrics which are heavily
soiled with oil, grease or other greasy
substances. It can damage rubber parts of
the appliance. Prewash such fabrics by
hand before loading them into the
appliance.
• Do not use laundry fragrances to avoid the
risk of damaging plastic and rubber parts
of the appliance.
• Do not touch the glass door while a
programme operates. The glass can get
hot.
• Make sure that all metal objects are
removed from the laundry.
2.5 Internal lighting
WARNING!
Risk of injury.
• Visible LED radiation, do not look directly
into the beam.
• To replace the internal lighting, contact the
Authorised Service Centre.
2.6 Service
• To repair the appliance contact the
Authorised Service Centre. Use original
spare parts only.
• Please note that self-repair or non-
professional repair can have safety
consequences and might void the
guarantee.
• The following spare parts are available for
at least 10 years after the model has been
discontinued: motor and motor brushes,
transmission between motor and drum,
pumps, shock absorbers and springs,
washing drum, drum spider and related
ball bearings, heaters and heating
elements, including heat pumps, piping
ENGLISH 5
and related equipment including hoses,
valves, filters and aquastops, printed
circuit boards, electronic displays,
pressure switches, thermostats and
sensors, software and firmware including
reset software, door, door hinge and
seals, other seals, door locking assembly,
plastic peripherals such as detergent
dispensers. The duration may be longer in
your country. For further information,
please visit our website.
• Please note that some of these spare
parts are only available to professional
repairers, and that not all spare parts are
relevant for all models.
• Concerning the lamp(s) inside this product
and spare part lamps sold separately:
These lamps are intended to withstand
extreme physical conditions in household
appliances, such as temperature,
vibration, humidity, or are intended to
signal information about the operational
status of the appliance. They are not
intended to be used in other applications
and are not suitable for household room
illumination.
2.7 Disposal
WARNING!
Risk of injury or suffocation.
• Disconnect the appliance from the mains
electrical and water supplies.
• Cut off the mains electrical cable close to
the appliance and dispose of it.
• Remove the door catch to prevent children
or pets from becoming trapped in the
drum.
• Dispose of the appliance in accordance
with local requirements for the disposal of
Waste Electrical and Electronic Equipment
(WEEE).
3. PRODUCT DESCRIPTION
3.1 Special features
Your new washing machine meets all modern
requirements for an effective treatment of
laundry with low water, energy and detergent
consumption and proper care of fabric.
• The Wi-Fi connection and Remote Start
enable you to start a cycle, to interact with
your washing machine and to check the
washing cycle status in remote control.
• The SoftWater Technology acts as
water softener and removes harsh
minerals from the inlet water and supplies
soft water for the washing. Wash after
wash, fabric stiffness, shrinkage and
colour fading are prevented.
• The water softener function acts
through special resins present in the
appliance. To regenerate the resins and
make them ready to soften the water pour
a special salt in the compartment
Salt
.
• The OkoMix technology has been
designed to protect the fabric fibres thanks
to different pre-mixing phases that
dissolves first the detergent and then
fabric softener in the water before they are
distributed in the laundry. So every fibre is
reached and cared for.
• The ProSense technology detects the
laundry load size defining the programme
duration in 30 seconds. The washing
programme is tailored to the laundry load
and the type of fabric without consuming
more time, energy and water than
necessary.
• The steam has a quick and easy way to
refresh the clothes. The gentle steam
programmes remove odours and reduce
creases in dry fabrics so they need little
ironing.
The Plus Steam option, finishes every
cycle with gentle steam that relaxes the
fibres and reduces fabric creasing. Ironing
will be easier!
• The Stains option pre-treats stubborn
stains optimizing the effectiveness of the
stain remover.
• The AEG Steam Fragrance, thanks to the
steam programmes offers the perfect
solution for refreshing even the most
delicate garments without washing. Use
the delicate fragrance exclusively
developed by AEG to add a pleasant
6 ENGLISH
feeling of "just-washed" garment to the
removing odours and wrinkles action.
3.2 Appliance overview
1 2 3
10
6
7
8
4
11
9
12 13
5
1
Worktop
2
Detergent dispenser and salt
compartment
3
Control panel
4
Door handle
5
Internal light
6
Rating plate
7
Drain pump filter
8
Feet for levelling the appliance
9
Drain hose
10
Inlet hose connection
11
Mains cable
12
Transit bolts
13
Hose support
00000000
00A
Mod.
xxxxxxxxx
000V ~ 00Hz 0000 W
910000000
00
Prod.No.
B C D EA
The rating plate reports:
A. QR code
B. Model name
C. Product number
D. Electrical ratings
E. Serial number
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Manual also available at )
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• Buy accessories, Consumable and Original Spare parts for your appliance (also available at )
ENGLISH 7
3.3 Detergent dispenser and salt
compartment
Always follow the instructions that you
find on the packaging of the detergent
products. We recommend not to exceed
the maximum indicated level in each
compartment ( ).
M
ax
▼
M
a
x
▼
Ma
x
▼
Salt
Salt
Compartment for washing phase:
powder detergent, stain remover.
When using liquid detergent,
make sure that the special
container for liquid detergent is
inserted. Refer to 'Filling the
detergent and additives' in 'Daily
Use' chapter.
Compartment for liquid additives (fabric
conditioner, starch).
Salt
Compartment for salt.
Read carefully 'The Water
Softener technology (Soft
Water)'.
Salt refilling when required by
the appliance maintains the
Soft Water efficient.
Maximum level for detergent/additives
quantity.
When selecting a Prewash phase, we
suggest to put the detergent/additive in a
dosing ball (or something similar suitable
for the use) inside the drum to ensure a
better washing result.
After a washing cycle, if necessary,
remove any detergent residue from the
detergent dispenser.
4. TECHNICAL DATA
Dimension Width/ Height/ Total depth 59.7 cm /84.7 cm /66.0 cm
Electrical connection Voltage
Overall power
Fuse
Frequency
230-240 V
2200 W
13 A
50 Hz
Level of protection against ingress of solid particles and moisture ensured
by the protective cover, except where the low voltage equipment has no
protection against moisture
IPX4
Water supply pressure
1)
Minimum
Maximum
0.5 bar (0.05 MPa)
10 bar (1.0 MPa)
Water supply
2)
Cold water
8 ENGLISH
Maximum Load Cotton 10.0 kg
1)
The appliance works correctly if the water pressure is not lower than 0.05 MPa (0.5 bar). If you cannot connect
the water inlet hose to the cold water tap of the primary hydraulic system, connect it to your domestic cold water
storage system. Make sure not to exceed a distance of 5.02 m (16.5 ft) between the appliance inlet hose and the
bottom of the water storage tank.
2)
Connect the water inlet hose to a water tap with a 3/4'' thread.
5. INSTALLATION
WARNING!
Refer to Safety chapters.
5.1 Unpacking
WARNING!
Remove all the packaging and the transit
bolts before installing the appliance.
WARNING!
Use the gloves.
1. Remove the external film. If necessary,
use a cutter.
2. Remove the cardboard top and the other
packaging materials.
3. Remove the internal film.
4. Open the door, remove the piece from the
door seal and all the items from the drum.
5. Carefully put the appliance down on its
rear side.
6. Put the front packaging element on the
floor under the appliance.
Make sure not to damage the hoses.
ENGLISH 9
7. Remove the protection from the bottom.
1
2
8. Fully clean and dry the bottom of the
appliance.
CAUTION!
Do not use alcohol, solvents or chemical
products.
9. Make sure to identify the different sizes
and the positions of the sound barriers.
Refer to the illustration:
A
B
• A (FRONT) = Front of the appliance
• B (BACK) = Rear of the appliance
10. Remove the adhesive strip from the silent
barriers.
11. Attach the four barriers to bottom of the
appliance.
12. Refer to the illustration. Make sure that
the barriers are securely attached.
x4
A
B
Attach the sound barriers at a room
temperature.
13. Pull up the appliance in vertical position.
14. Remove the power supply cable and the
drain hose from the hose holders.
It is possible to see water flowing from
the drain hose. This is due to the testing
with water of the appliance in factory.
15. Remove the three bolts by using the
spanner supplied with the appliance.
10 ENGLISH
16. Pull out the plastic spacers.
17. Put the plastic caps, that you find in the
user manual bag, in the holes.
We recommend that you keep the
packaging and the transit bolts for any
movement of the appliance.
5.2 Installation on suspended
flooring
Suspended wooden floors are particularly
susceptible to vibration.
To limit vibration we recommend placing a
waterproof wooden panel, at least 15 mm
thick, under the appliance. It should be
screwed to at least 2 floor beams and should
extend beyond the front feet.
If possible, install the appliance where the
floor is more stable.
5.3 Positioning and levelling
1. Install the appliance on a flat hard floor.
Make sure that the appliance does not
touch the wall or other units.
2. Loosen or tighten the feet to adjust the
level.
WARNING!
Do not put cardboard, wood or equivalent
materials below the appliance feet to
adjust the level.
x4
The appliance must be level and stable.
A correct adjustment of the appliance
level prevents the vibration, noise and
the movement of the appliance when in
operation.
When the appliance is installed on a
plinth or a tumble dryer is stacked on the
washing machine, use the accessories
described in chapter 'Accessories'. Read
carefully the instructions supplied with
the appliance and with the accessory.
5.4 Wooden Floor installation
If you install the appliance in a wooden floor
please make sure to use fixing plates to
secure appliance feet.
ENGLISH 11
Read carefully the instructions supplied with
the accessory.
5.5 The inlet hose
1. Connect the water inlet hose to the back
of the appliance if needed. Usually, it is
already installed at the factory.
20º20º
45º45º
2. Position it toward left or right depending
on the position of the tap. Make sure that
the inlet hose is not in vertical position.
3. If necessary, loose the ring nut to set it in
the correct position
4. Connect the water inlet hose to the cold
water tap with 3/4" thread.
Some model can contain inlet hose with
water stop device. It prevents any leaks in the
hose because of its natural ageing. The
sector in the window shows this fault A. If this
occurs, close the water tap and contact the
authorized service center for information to
replace the hose.
3/4”
3/4”
A
A
A
WARNING!
The inlet water shall not exceed 25 °C.
CAUTION!
Make sure that there are no leaks from
the couplings.
Do not use an extension hose if the inlet
hose is too short. Contact the service
centre for information on inlet hose
replacement.
5.6 Water drainage
The drain hose should be positioned at a
height of not less than 60 cm and not more
than 100 cm from the floor.
You can extend the drain hose to
maximum 400 cm. Contact the
authorized service centre to buy the other
drain hose and the extension.
12 ENGLISH
It is possible to connect the drain hose in different ways:
min.600 mm
max.1000 mm
(
*
)
(
*
)
(
*
)
(*) Subject to change without notice.
• Connect the drain hose to the spigot and
tighten it with a clamp.
• Position the hose directly to a built-in drain
pipe in the room wall and tighten it with a
clamp.
• Without the plastic hose guide, to a sink
spigot - put the drain hose in the spigot
and tighten it with a clamp.
• To a stand pipe with vent hole - insert the
drain hose directly into a drain pipe or
stand pipe.
• The drain hose can be bent into U shape
and put around the plastic guide. On the
edge of a sink - fasten the guide to the
water tap or to the wall.
Make sure that the drain hose makes a
loop to prevent particles going into the
appliance from the sink.
Make sure that the plastic guide cannot
move when the appliance drains and the
drain hose end is not immersed in the
water. There may be a return of dirty
water into the appliance.
Buy accessories from authorised
supplier.
The end of the drain hose must always
be ventilated , i.e. the inner diameter of
the drain pipe (min. 38 mm - min. 1.5")
must be larger than the external diameter
of the drain hose.
5.7 Electrical connection
At the end of installation you can connect the
mains plug to the mains socket.
The rating plate and the 'Technical Data'
chapter indicate the necessary electrical
ratings. Make sure that they are compatible
with the mains power supply.
Check that your domestic electrical
installation can take the maximum load
ENGLISH 13
required, also taking into account any other
appliances may also be in use.
Connect the appliance to an earthed
socket.
The power supply cable must be easily
accessible after installing the appliance.
For any electrical work required to install this
appliance, contact our Authorised Service
Centre.
The manufacturer does not accept any
responsibility for damage or injury through
failure to comply with the above safety
precaution.
6. CONTROL PANEL
6.1 Control panel description
AbsoluteWash 49min
Eco 40-60
Cottons
Synthetics
Delicates
Wool
20min 3kg
Steam
Outdoor
Hygiene
Rinse
Spin/Drain
Remote
Start
Finish
In
On/Off
Stains/
Prewa sh
Time
Save
Extra
Rinse
Plus
Steam
Temperature
Spin
Sports
Home
Special
4 75
6
8
91011121314
2 3
1
The options are not selectable with all washing programmes. Check the compatibility
between options and washing programmes in the "Options compatibility with programmes"
paragraph in the "Programmes" chapter. An option can exclude another one, in this case
the appliance doesn't allow you to set the incompatible options together.
Make sure the screen and touch buttons are always clean and dry.
1
On/Off push button
2
Programme dial
3
Favourite programmes
4
Display
5
Plus (+) and Minus (-) touch buttons
linked to Finish in option
6
Wi-fi connection and Remote start touch
button
7
Finish in touch button
14 ENGLISH
8
Start/Pause touch button
9
Plus Steam touch button
10
Extra Rinse touch button
11
Time Save touch button
12
Stains/Prewash touch button and
permanent Child Lock option
13
Spin touch button
14
Temperature touch button
6.2 Display
Door locked indicator.
Washing phase indicator. It flashes during pre-wash and wash phase.
Rinsing phase indicator. It flashes during rinse phase.
Spinning and draining phase indicator. It flashes during spin and drain phase.
Steam phase indicator.
Anti-crease phase indicator.
Leaf Icon turns on to indicate when the cycles and options selected have a low energy
consumption profile.
Add garments indicator: it lights on when the programme starts and the user can still
pause the appliance and add more laundry.
Extra Rinse indicator.
ProSense indicator.
Finish in indicator.
ENGLISH 15
The digital indicator can show:
• Programme duration (e. g. ).
The time shown when the programme is set could not correspond
to effective duration and change after ProSense phase.
• Maximum load.
• Finish in time (e. g. or ).
• Cycle end ( ).
• Warning code (e.g. ).
• Indication of total operating hours of the appliance. Refer to the 'Operating hours
counter' section in the 'Settings' paragraph for more details.
• When working with the APP:
, (access point), (update). Please re‐
fer to the chapter 'Wi-FI - Connectivity setup'.
Maximum load indicator. The value is shown for three seconds after programme selection,
alternated with cycle duration.
Maximum laundry indicator. It blinks if the laundry amount exceeds the declared load.
Salt refilling indicator. The compartment
Salt
needs salt refilling: the compartment is empty
or the salt is not enough.
This indicator reminds to run a cleaning cycle.
APP notification to check.
Remote connection indicator.
Wi-Fi connection indicator.
Child safety lock indicator.
The Temperature area:
Temperature indicator
Cold water indicator
The spin area:
Spin speed indicator
No Spin indicator. Spin phase is off.
Quiet indicator.
Rinse hold indicator.
Pre-wash indicator.
Stain indicator.
16 ENGLISH
7. DIAL AND BUTTONS
7.1 On/Off
Pressing this button for a few seconds allows
to activate or deactivate the appliance. Two
different tunes sound while switching the
appliance on or off.
As the Stand-by function automatically
deactivates the appliance to decrease the
energy consumption in a few cases, you may
need to activate the appliance again.
For more details, refer to Stand-by paragraph
in Daily Use chapter.
7.2 Programme dial
By rotating the programme dial it is possible
to select the desired programme.
7.3 Favourite programmes
These selector positions are available after
the appliance have been connected to Wi-Fi.
The favourite programmes can be set and
saved via App only choosing from the
available ones which are divided into the
three categories indicated on the control
panel.
Once the favourite programmes have been
set, you can select one of them via App or by
turning the programme dial to relevant
position: the relevant led comes on and the
information on the display are updated
accordingly.
The favourite programmes can be
cancelled through the related App
command or pressing the Factory Default
key combination.
7.4 Introduction
The options/functions are not selectable
with all washing programmes. Check the
compatibility between options/functions
and washing programmes in the
"Programme Chart". An option/function
can exclude another one, in this case the
appliance doesn't allow you to set the
incompatible options/functions together.
Make sure the screen and touch buttons
are always clean and dry.
7.5 Plus (+) and Minus (-) touch
buttons linked to Finish in option
These buttons allow increasing (+) and
decreasing (-) the time of cycle end.
7.6 Remote start
A quick touch of this button activates the
Remote Start function that allows you to start,
pause and stop the appliance remotely.
The related led comes on and the related
icon appears on display.
If you set a programme via App and it
does not match with the knob position,
text appears alternating with
programme duration.
Press and hold this button for longer time to
provide two other functions:
• hold it down for 3 seconds as long as a
click sounds: the Wi-Fi is turned on and
off.
• hold it down for 10 seconds as long as a
double beep sounds and appears on
the display: to reset the Network
Credentials.
ENGLISH 17
7.7 Finish in
Set this option as last after programme
and other options selection, otherwise it
can be cancelled if you change some
setting.
This button allows activating the Finish in
option and by means of the Plus (+
increases) and Minus (- decreases) touch
buttons it is possible to choose the time within
which a programme should terminate. The
programme end can be postponed by one 1
hour every + button touch until 24 hours
maximum. The 'finish in' time can be reduce
by means of the - button until 0.
The display shows the normal programme
duration alternatively with the set programme
end time (expressed in hours 0h). The
minimum selectable time corresponds to
rounded up hour of the maximum duration of
a programme (e.g. if the cycle duration lasts
3:15 hours, the minimum selectable time will
be 4h).
After programme start, the door is locked and
the appliance starts the ProSense phase.
When load estimation ends, on the display
the icon of running phase blinks and the time
digit counts down in steps of one hour and in
steps of 1 minute during the last hour.
7.8 Start/Pause
Touch the Start/Pause button to start,
pause the appliance or interrupt a running
programme.
7.9 Plus Steam
This option adds a steam phase followed by a
short anti-crease phase at the end of the
washing programme.
The steam phase reduces fabric creasing and
facilitates the fabric ironing.
The Plus Steam option achieves good results
with a small load because steam better
penetrates the laundry if there is more space.
For this reason, the programme maximum
load combined with this option is 2 kg
(approximately 8 - 10 shirts).
When setting the Plus Steam option, the
maximum load drops to 2 kg in the display
and programme time is adjusted accordingly.
The indicator blinks in the display during
steam phase.
This option can affect the programme
duration.
When the programme stops the display
shows a zero , the indicator is steady
on.
The anti-crease phase starts, the indicator
is blinking, and the Start/Pause led
remains lit. The drum performs smooth
movements for about 30 minutes to keep the
steam benefit.
To interrupt the anti-crease phase, you can:
• Press the On/Off button for a few seconds
to activate or the deactivate the appliance.
• Turning the programme dial in another
position.
When the anti-crease movements stop and
the door unlocks, the appliance proposes
again the previous set programme.
A small laundry load helps to reach better
results.
7.10 Extra Rinse
With this option you can add a few rinses to
the selected washing programmes and
optimise the fabric softener distribution and
improve the fabric softness.
It is suggested when you use the fabric
softener.
Useful for people allergic to detergents and in
areas where the water is soft.
This option increases the programme
duration.
The button indicator comes on.
7.11 Time Save
With this option you can decrease the
programme duration.
18 ENGLISH
• If your laundry is normally or lightly soiled,
it may be advisable to shorten the washing
programme. Touch this button once to
decrease the duration.
• In case of smaller load, touch this button
twice to set an extra quick programme.
In this case, the temperature 95°C is not
selectable.
The LED of the button is on and the display
shows the set programme duration.
This option can also be used to shorten
the steam programme duration.
7.12 Stains/Prewash
Press this button repeatedly to activate one of
the two options.
The relevant indicator goes on in the display.
• Stains
Select this option to pre-treat heavily
soiled or stained laundry using stain
remover.
Pour the stain remover into compartment
. The stain remover is pre-mixed and
heated with detergent in order to improve
its effectiveness.
This option is not available with a
temperature lower than 40 °C.
• Prewash
Use this option to add a prewash phase at
30 °C before the washing phase.
This option is recommended for heavily
soiled laundry, especially if containing
sand, dust , mud and other solid particles.
The options can increase the programme
duration.
These two options cannot be set
together.
7.13 Spin
When you set a programme, the appliance
automatically selects the default spin speed.
Touch this button repeatedly to:
• Change the spin speed.
The display shows only the spin
speeds available for the set
programme.
• Activate the Rinse Hold option .
The water of the last rinse is not drained
out to prevent the fabrics from creasing.
The washing programme ends with water
in the drum and the final spin phase is not
performed.
The display shows the indicator
.
The drum turns regularly to reduce
creasing.
The door stays locked. The drum turns
regularly to reduce creasing. You must
drain the water to unlock the door.
Touch Start/Pause button : the
appliance performs the spinning phase
and drains the water.
• Activate the Quiet option.
All spinning phases (intermediate spin and
final spin) are suppressed and the
programme ends with water in the drum.
This helps to reduce creasing.
As the programme is very quiet, it is
suitable for use at night time when
cheaper electricity tariffs are available. In
some programmes the rinses are
performed with more water.
The display shows the indicator .
The door stays locked. The drum turns
regularly to reduce creasing. You must
drain the water to unlock the door.
Touch the Start/Pause button: the
appliance performs only the draining
phase.
• No Spin .
Set this option to deactivate all spin
phases. The display shows the indicator
. The appliance performs the only
draining phase of the selected washing
programme. Set this option for very
delicate fabrics. The rinses phase uses
more water for some washing
programmes
ENGLISH 19
The appliance empties the water out
automatically after approximately 18
hours.
7.14 Temperature
When you select a washing programme, the
appliance automatically proposes a default
temperature.
Touch this button repeatedly until the desired
temperature value appears on the display.
When the display shows the indicators
and , the appliance does not heat the
water.
8. SETTINGS
8.1 Introduction
When pressing a key combination, do
not tilt your fingers downwards . The
sensors of the underneath buttons are
sensitive and may interfere with your
choice.
8.2 Acoustic signals
This appliance is provided with different
acoustic signals, that operate when:
• You activate the appliance (special short
tune).
• You deactivate the appliance (special
short tune).
• You touch the buttons (click sound).
• You make a wrong selection (3 short
sounds).
• The programme is completed (sequence
of sounds for about 2 minutes).
• The appliance has a malfunction
(sequence of short sounds for about 5
minutes).
• When a laundry overload is detected
during ProSense phase (a double sound
played one).
To activate/deactivate this option, hold down
the Extra Rinse button until a beep or a
double beep sounds.
If you deactivate this function, the
acoustic signals stops playing at the end
of the programme only.
8.3 Child Lock
With this option you can prevent children from
playing with the control panel.
To activate/deactivate this option, hold down
the Stains/Prewash button until comes
on/goes off on the display.
The appliance will default to this option after
you switch it off.
8.4 Permanent Extra Rinse
With this option you can permanently have an
extra rinse phase, if available with selected
cycle, when you set a new programme.
• To activate/deactivate this option touch
the Extra Rinse and the Time Save push
buttons simultaneously until the indicator
above the Extra Rinse push button and
the corresponding icon on the display
come on/go off.
Press the Extra Rinse button to
deactivate the function on a single
cycle execution without removing the
permanent option.
8.5 Operating Hours Counter
It is possible to visualise the total operating
time of the appliance in hours, starting from
the first switching on. This value will count
operating time of the cycles (does not include
pauses, delayed start time). To visualise this
value, proceed as follows:
20 ENGLISH
1. Switch the appliance on by pressing the
On/Off button.
2. Press and hold the Extra Rinse and Plus
Steam buttons for some seconds.
3. After 3 seconds the total hours operated
by the appliance are shown in the display:
e.g. 1276 hours, the display shows the
text Hr for 2 seconds, 12 (thousands and
hundreds) for 2 seconds and 76 (tens and
units).
4. To exit this mode, press any button.
If the procedure does not work (due to
timeout or wrong keys combination),
switch the appliance off and repeat
sequence from the beginning.
8.6 Factory Defaults
This function allows to restore the factory
default options. To activate this option follow
steps below:
1. Switch the appliance on by pressing
On/Off button.
2. Press and hold the Stains/Prewash and
Time Save buttons for some seconds.
3. The display will show for about 5
seconds.
9. BEFORE FIRST USE
During installation or before first use you
may observe some water in the
appliance. This is a residual water left in
the appliance after a full functional test in
the factory to ensure the appliance is
delivered to customers in perfect working
order and is no cause for concern.
1. Make sure that all transit bolts have been
removed from the appliance.
2. Make sure that the electrical power is
available and the water tap is open.
3. Make sure that there is salt in the
compartment marked by
Salt
and set the
proper water hardness level. Refer to
"How to set the water hardness level".
4. Pour 2 litres of water into the detergent
compartment marked by .
This action activates the drain system.
5. Pour a small quantity of detergent into the
compartment marked by .
6. Set and start a programme for cotton at
the highest temperature without any
laundry in the drum.
This removes all possible dirt from the drum
and the tub.
10. THE WATER SOFTENER (SOFT WATER)
10.1 Introduction
The water contains harsh minerals. The
higher the content of these minerals the
harder the water is.
Hard water can reduce the effectiveness of
the detergent, reduce the softness of fabrics
and contribute towards shrinkage and colour
fading.
This appliance is equipped with a water
softener able to provide the right degree of
water softening to preserve the fabric
integrity, colour brightness and ensuring good
wash performances at low temperature.
The water softener should be adjusted
according to the water hardness of your inlet
water. A correct setting allows to achieve the
best washing results and the maximum
garments protection.
ENGLISH 21
To set the water softener correctly, please
refer to 'How to set the water hardness level'.
10.2 How to set the water hardness
level
The appliance allows you to chose between 7
levels corresponding to 7 different ranges of
water hardness.
Depending on the country, the water
hardness is expressed in equivalent scales:
e.g. French degrees (°f), German degrees
(°d), English degrees (°e), mmol/l and ppm.
If necessary, please contact your local water
authority to check the water hardness in your
area.
Check in the "Water hardness levels" table
which is the proper level.
To set the water hardness level:
1. Press the On/Off button for a few
seconds to activate the appliance.
2. Wait about 10 seconds for appliance
internal check.
3. Touch the Temperature and the Spin
buttons simultaneously (by touching the
two buttons at the same instant, as
shown in the next drawing) for some
seconds until the display shows the
default level C04 and the indicator
goes on. It means the water softener is
active during washing only.
4. Touch repeatedly the Temperature button
until the desired level appears (from C01
to C07).
5. Touch the Start/Pause button to confirm
your choice and exit the menu.
How to set the water softener also
during rinse phase
The factory setting allows to soften the water
during washing phase only. This setting
satisfies most of the use condition. However,
if the inlet water is particularly hard (C06 and
C07 levels), we suggest to set the water
softener also during rinsing phase to preserve
the fabric softness.
Once you have entered the menu by pressing
Temperature and the Spin buttons:
1. Touch the Spin button. The goes on.
This setting increases the salt
consumption.
2. Touch the Start/Pause button to confirm
your choice and exit the menu.
22 ENGLISH
How to deactivate the water
softener
Once you have entered the menu by pressing
Temperature and the Spin buttons:
1. By touching the Spin button twice, the
water softener is excluded completely.
The indicator and go off and the
appears in the display.
2. Touch the Start/Pause button to confirm
your choice and exit the menu.
Water hardness levels
Levels Water hardness range
°f
(French de‐
grees)
°d
(German de‐
grees)
°e
(English de‐
grees)
mmol/l ppm
C01 ≤5 ≤3 ≤ 4 ≤0.5 ≤ 50
C02 6 - 13 4 - 7 5 - 9 0.6 - 1.3 60 - 130
C03 14 - 21 8 - 11 10 -15 1.4 - 2.1 140 - 210
C04
1)
22 - 29 12 - 16 16 - 20 2.2 - 2.9 220 - 290
C05 30 - 37 17 - 20 21 - 26 3.0 - 3.7 300 - 370
C06 38 - 45 21 -25 27 - 32 3.8 - 4.5 380 - 450
C07 ≥46 ≥26 ≥33 ≥4.6 ≥460
1)
Factory setting, able to satisfy most of the use conditions.
10.3 Pouring salt
The water softener function acts through
special resins present in the appliance.
To regenerate the resins and make them
ready to soften the water pour a special salt
in the compartment
Salt
:
1. Open the detergent dispenser.
M
ax
▼
M
a
x
▼
Ma
x
▼
Salt
2. Open the compartment
Salt
.
Max
▼
M
a
x
▼
Max
▼
3. Pour the special salt.
Max
▼
Max
▼
Max
▼
SALT
ENGLISH 23
4. Close the salt compartment and the
detergent dispenser.
Regularly check if there is enough salt.
The compartment
Salt
can contain about 600
gr of salt that are sufficient for about two
months if the default water hardness level
(C04) is set and the water softener is
activated during wash phase only. A different
water hardness level or different setting may
increase or decrease the salt consumption.
Refer to 'How to set the water hardness level'
and 'How to set the water softener also during
rinse phase'.
The display shows the indicator when
compartment
Salt
needs to be refilled with salt,
even if a little salt still remains.
WARNING!
Pour the salt in the compartment
Salt
only.
WARNING!
Do not put anything but salt in the
compartment
Salt
. If any other detergent/
additive is poured inadvertently in this
compartment, please refer to 'Eliminating
detergent or other additives from salt
compartment' in 'Troubleshooting'
chapter.
Only use special salt for dishwasher
and/or washing machine. The proper salt
can be ordered from the web site!
Other types of salts are less efficient and
over time could damage the water
softener technology permanently.
WARNING!
Do not use fine salt!
The appliance works exploiting its full
potential with salt. Salt refilling when
required by the appliance maintains the
softening system efficient. If you use the
appliance without salt for a long time,
once the salt is finally refilled, the water
softener function is completely restored
after a few long washing cycles.
10.4 Water softener regeneration
After a few cycles, the appliance may need to
regenerate the water softener.
The regeneration process is automatically
ensured when running programmes such as
Cottons and Synthetics routinely even if the
programme duration is reduced by tapping
the Time Save button once, if available in the
appliance.
Other programmes may perform the
regeneration process automatically, when
settings and conditions allow it.
If you usually run very short cycles, the
regeneration process may not occur: you
could see that salt has not been used,
since it is consumed during regeneration
phase only.
To ensure the regeneration process run
a Cottons or a Synthetics programme
once a week or every two weeks at
least.
24 ENGLISH
11. PROGRAMMES
11.1 The app and additional hidden programmes
Our app provides you with a wide choice of additional hidden programmes. Connect the
appliance to the app and you will be able to choose the programme that suits your needs most.
You can also memorize any of the hidden cycles in the favourite programme positions. To select
the programme from the appliance directly refer to the "Favourite programmes" paragraph in "Dial
and buttons" chapter.
Programme names are subject to change depending on market requirements without
notice.
In the App you can find a complete description of each programme.
Sportswear
Daily Training
Down Jackets
Soccer/Rugby
Skiing Gear
Running Shoes
Bed Linen
Curtains
Pillow
Towels
Duvet
Pet Hair
Denim
Silk
Baby
Linen
Business Shirts
Steam Cashmere
Machine Clean
1 Item Fast
Anti-allergy Vapour
Easy Iron
11.2 Programme Chart
The programmes are described in this chart following the order of the selector dial from
the top to the bottom.
Washing programmes
Programme Programme description
AbsoluteWash 49min
Cotton and mixed synthetic fabrics. Ideal to wash your daily load in a short
time, for a better clothes care and good cleaning already at 30°C.
Eco 40-60
Low energy cycle for cottons. Decreases temperature and extends time to
reach good washing results.
Cottons
White and coloured cotton fabrics. Ideal for normal and heavy soil.
Synthetics
Synthetic items or mixed fabric items. Normal soil.
Delicates
Delicate fabrics such as acrylics, viscose and mixed fabrics requiring gentler
washing. Normal soil.
Wool
Machine washable wool, hand washable wool and other fabrics with «hand
washing» care symbol
1)
.
ENGLISH 25
Programme Programme description
20min 3kg
Cotton and synthetic items lightly soiled or worn only once.
Steam
Cotton, synthetic and mixed items. Special steam cycle without washing that
can be used to prepare your dried laundry for ironing or refreshing garments
worn once. This programme reduces creases, odours and relaxes the fibres.
Do not use any detergent.
When the programme is completed, quickly remove the laundry from the
drum
2)
. If necessary, remove stains by washing or using localized stain remov‐
al. Steam programmes do not perform any hygienic cycle. Do not set a Steam
programme with these types of items:
• Items that are not suitable for tumble drying.
• Items with label "Dry clean only".
Outdoor
Do not use fabric softener and make sure that there is no
softener residue in the detergent dispenser.
Outdoor clothing, technical, sport fabrics, waterproof and breathable jackets,
shell jackets with a removable fleece or inner insulation. The recommended
laundry load is 2.0 kg.
This programme can also be used as water repellent restoring phase, specifi‐
cally tailored for treating clothes with a hydrophobic coating. To perform the
water repellent restoring phase, proceed as follows:
• Pour the washing detergent in the compartment .
• Pour a special water repellency restorer for fabric in the drawer compart‐
ment for fabric softener .
• Reduce the laundry load to 1.0 kg.
To further improve the water repellent restoring action, dry
the laundry in a tumble dryer by setting the Outdoor drying
programme (if available and if the garment care label permits
tumble drying).
Hygiene
White cotton items. This high-performance wash programme combined with
steam vapour, removes more than 99,99% of bacteria and viruses
3)
keeping
the temperature above 60°C throughout the washing phase; with an additional
action on the fibers thanks to a vapour phase, an enhanced rinsing phase en‐
sures a proper removal of detergent and micro-organism residues. This pro‐
gramme ensures also a proper reduction of pollens/allergenic items.
Rinse
All fabrics, except woollens and very delicate fabrics. Programme for rinsing
and spinning the laundry. The default spin speed is the one used for cotton
programmes. Reduce the spin speed accordingly to the type of laundry. If nec‐
essary, set the Extra Rinse option to add rinses. With a low spin speed the ap‐
pliance performs delicate rinses and a short spin.
26 ENGLISH
Programme Programme description
Spin/Drain
To spin the laundry and to drain the water in the drum. All fabrics, except wool‐
lens and delicate fabrics.
1)
During this cycle the drum rotates slowly to ensure a gentle wash. It can seem that the drum doesn't rotate or
doesn't rotate properly, but this is normal for this programme.
2)
If you set a Steam programme with dried laundry, at the end of the cycle the laundry can be humid. Line dry the
items for about 10 minutes. This programme does not remove particularly intense odour.
3)
Tested for Staphylococcus aureus, Enterococcus faecium, Candida albicans, Pseudomonas aeruginosa and
MS2 Bacteriophage in external test performed by Swissatest Testmaterialien AG in 2021 (Test Report No.
202120117).
Programme temperature, maximum spin speed and maximum load
Programme Default tempera‐
ture
Temperature
range
Reference spin speed
Spin speed range
Maximum load
AbsoluteWash 49min 30 °C
60 °C - 30 °C
1400 rpm - 400 rpm 5.0 kg
Eco 40-60
-
1)
2)
1400 rpm
1400 rpm - 400 rpm
10.0 kg
Cottons
40 °C
95 °C - Cold
1400 rpm
1400 rpm - 400 rpm
10.0 kg
Synthetics
30 °C
60 °C - Cold
1200 rpm
1200 rpm - 400 rpm
4.0 kg
Delicates
30 °C
40 °C - Cold
800 rpm
1200 rpm - 400 rpm
2.0 kg
Wool
40 °C
40 °C - Cold
1200 rpm
1200 rpm - 400 rpm
2.0 kg
20min 3kg
30 °C
40 °C - 30 °C
1200 rpm
1400 rpm - 400 rpm
3.0 kg
Steam
- - 1.0 kg
Outdoor
30 °C
40 °C - Cold
1200 rpm
1200 rpm - 400 rpm
2.0 kg
3)
1.0 kg
4)
Hygiene
60 °C
1400 rpm
1400 rpm - 400 rpm
10.0 kg
Rinse
-
1400 rpm
1400 rpm - 400 rpm
10.0 kg
ENGLISH 27
Programme Default tempera‐
ture
Temperature
range
Reference spin speed
Spin speed range
Maximum load
Spin/Drain
-
1400 rpm
1400 rpm - 400 rpm
10.0 kg
1)
According to UK Ecodesign for Energy-Related Products and Energy Information Regulations and to the EU
Ecodesign Regulation 2019/2023 and the EU Energy Label Regulation 2019/2014, this programme at 40 °C is able
to clean normally soiled cotton laundry declared to be washable at 40 °C or 60 °C, together in the same cycle.
For the reached temperature in the laundry, the programme duration and other data, please refer to 'Con‐
sumption Values' chapter.
The most efficient programmes in terms of energy consumption are generally those that perform at lower tem‐
peratures and longer duration.
2)
The temperature of this programme is not visible on the display and it is automatically set.
3)
Washing programme.
4)
Washing programme and water repellent phase.
11.3 Steam programmes
The Steam programmes can be used for
reducing wrinkles and odours on garments
(such as cottons, synthetics, mixed fabrics,
including delicates) that just need to be
refreshed, in a short time, avoiding washing.
The fabric fibres are relaxed and afterwards
ironing becomes effortless. When the cycle is
completed, quickly remove the laundry from
the drum.
The cycle duration can be reduced till 15
minutes by means of the Time Save option.
DO NOT set this mode with the following type
of items:
• Items that are not suitable for tumble
drying.
• Items with label "Dry clean only".
Do not use any detergent!
The Steam programmes do not remove
particularly intense odour and do not
perform any hygienic cycle.
After the steam treatment the laundry can
be humid. Hang items out for a few
minutes.
The fragrance (AEG Steam
Fragrance)
The AEG Steam Fragrance allows you to
refresh even your delicate clothes, removing
wrinkles and adding freshness with a gentle
fragrance developed exclusively by AEG. By
refreshing your garments with steam, rather
than running full wash cycles, you will keep
your clothes looking and feeling new longer.
You can even safely use the fragrance with
Cashmere and Steam programmes - if they
are available - for delicate fabrics like
cashmere and wool. When treating smaller
load reduce the fragrance dosage and the
cycle duration: in only fifteen minutes, your
clothes will regain that "just washed" feeling.
Read carefully the instructions supplied with
the fragrance.
DO NOT:
• Tumble dry the garments treated with
fragrance. Its benefit would evaporate.
• Use the fragrance with different purposes
than those here described.
• Use the fragrance on new garments. New
garments may contain residual finishing
compounds which are not compatible with
it.
28 ENGLISH
The fragrance is available on AEG web
shop or by authorised dealer.
11.4 Woolmark Premium Wool Care - Green
The wool wash cycle of this machine has been tested and ap‐
proved by The Woolmark Company for the washing of wool
garments labelled as «hand wash» provided that the products
are washed according to the instructions on the garment label
and those issued by the manufacturer of this washing ma‐
chine.
M1361
11.5 Options compatibility with programmes
Additional programmes and settings are available downloading the APP.
AbsoluteWash 49min
Eco 40-60
Cottons
Synthetics
Delicates
Wool
20min 3kg
Steam
Outdoor
Hygiene
Rinse
Spin/Drain
Spin ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Rinse Hold
■ ■ ■ ■ ■ ■ ■ ■ ■
Quiet
■ ■ ■
No Spin
■
1)
Stains
2)
■ ■ ■
ENGLISH 29
AbsoluteWash 49min
Eco 40-60
Cottons
Synthetics
Delicates
Wool
20min 3kg
Steam
Outdoor
Hygiene
Rinse
Spin/Drain
Prewash
■ ■
Time Save
3)
■ ■ ■ ■
Extra Rinse ■ ■ ■ ■ ■ ■ ■
Plus Steam
2)
■ ■ ■ ■
Finish in ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
1)
If you set the No Spin option, the appliance performs draining only.
2)
This option is not available with temperature lower than 40 °C.
3)
If you set the shortest duration, we recommend that you decrease the load size. It is possible to fully load the
appliance, however the washing results can be less satisfactory.
Suitable detergents for washing programmes
Programme Universal
powder
1)
Liquid Univer‐
sal
Liquid for col‐
oureds
Delicates
woollens
Special
AbsoluteWash
49min
-- ▲ ▲ -- --
Eco 40-60 ▲ ▲ ▲ -- --
Cottons ▲ ▲ ▲ -- --
Synthetics ▲ ▲ ▲ -- --
Delicates -- -- -- ▲ ▲
Wool -- -- -- ▲ ▲
20min 3kg -- ▲ ▲ -- --
Outdoor -- -- -- ▲ ▲
Hygiene ▲ ▲ -- -- ▲
1)
At temperature higher than 60 °C the use of powder detergent is recommended.
▲ = Recommended -- = Not recommended
30 ENGLISH
12. WI-FI - CONNECTIVITY SETUP
This chapter describes how to connect the
smart appliance to the Wi-Fi network and to
link it to mobile devices.
By this functionality you can receive
notifications, control and monitor your
appliance from your mobile devices.
The Wi-Fi functionality is off as factory default
setting.
To connect the appliance to enjoy the full
range of features and services you need:
• Wireless network at home with internet
connection enabled.
• Mobile device connected to wireless
network.
Wi-Fi module parameters
Frequency 2.412 - 2.472 GHz for Europe‐
an market
Protocol IEEE 802.11b/g/n
Max Power <20 dBm
Encryption WPA, WPA2, WPA3
12.1 QR code on rating plate
00000000
00A
Mod.
xxxxxxxxx
000V ~ 00Hz 0000 W
910000000
00
Prod.No.
SCANNING...
QR code can be used in two ways:
• Scan the QR code with the built-in camera
app to download our app from the App
store on your smart device and follow the
required steps.
• Pairing your smart device with appliance
to simplify the process. Scan the QR code
with QR code scanner built-in our app.
12.2 Installing and configuring the
App
The App allows you to control your
laundry through a mobile device.
It contains a large number of
programmes, useful features and product
information tailored perfectly to the
appliance.
It's personalized laundry care - all from
your mobile device.
When connecting the appliance to the
application, stand near it with your mobile
device.
Make sure that your mobile device is
connected to the wireless network.
1. Go to the App Store on your smart device
or scan QR code (
see 'QR code on rating
plate' paragraph
).
2. Download and install our app.
3. Start the application. Select the country
and language and login with Your email
and password. If you do not have an
account, create a new one following the
instructions in the App.
4. Follow the instructions on the App for the
appliance registration and configuration.
12.3 Configuring the appliance
wireless connection
1. Press the On/Off button for a few
seconds to activate the appliance. Wait
about 10 seconds before proceeding with
wireless configuration.
2. Select a programme by turning the
programme dial.
3. Press and hold the Remote start
button for a few seconds until a 'click'
sounds. Release the button. appears
on the display for 5 seconds and the
indicator starts blinking.
The wireless module begins starting up.
ENGLISH 31
Make sure that you APP is ready for
connection.
4. After about 10 seconds, (Access
Point) appears on the display.
The access point will be open for about 5
minutes.
5. Configure the App on your smart device
and follow the instructions to connect the
appliance to your Wi-Fi network.
6. If the connectivity is configured, when the
programme information screen returns,
the indicator is on the display.
Every time you switch the appliance on,
the appliance takes about 10 seconds to
connect to the network automatically.
When the indicator stops blinking the
connection is ready.
To switch the wireless connection off,
press and hold the Remote start button for
a few seconds until the first acoustic signal.
Release the button. appears on the
display for 5 seconds.
If you switch the appliance off and on
again, the wireless connection is
automatically off.
To remove the wireless credentials, press
and hold the Remote start button for a few
seconds until the second acoustic signal:
appears on the display for a few
seconds.
12.4 Remote Start
The Remote Start enables you to start a cycle
in remote control.
The Remote Control activates
automatically when you press the Start/
Pause button to start the programme,
but it is also possible to start a washing
programme remotely. This function is
deactivated when door is open.
When the App is installed and the wireless
connection is complete, you can activate the
Remote Start:
1. Touch the Remote start
button and the
indicator
blinks on the display for a
few seconds.
2. Touch the Start/Pause button to
activate the Remote Start before the
indicator
stops blinking.
The indicators and appear on the
programme summary screen and the door is
locked. Now it is possible to start the
programme remotely.
32 ENGLISH
When touching the Start/Pause
button after the indicator stops
blinking, the Remote Start is not
activated, but the set programme starts.
To remove the Remote Start, tap on the
Remote start button and confirm by
pressing the Start/Pause button.
12.5 Over-the-air update
The App may propose an update for your
appliance.
If a programme is running, the App notifies
that the update will start at the end of the
programme.
During the update, the appliance shows
in the display.
Do not switch off or unplug the appliance
during update.
The appliance will be usable again at the end
of the update, without any notification about
successful update.
If an error occurs, the appliance shows
in the display: just press any buttons or turn
the knob to return to normal use.
12.6 Wi-Fi Always On
The Wi-Fi Always On function is available in
the App.
This function keeps the appliance connected
to the network even when the appliance is
turned off.
The indicator
goes on and off
intermittently.
It is possible to turn the appliance on by
pressing the On/Off button or through the
App.
The Wi-Fi Always On function may affect
your energy consumption.
13. DAILY USE
WARNING!
Refer to Safety chapters.
13.1 Activating the appliance
1. Connect the mains plug to the mains
socket.
2. Open the water tap.
3. Press the On/Off button for a few
seconds to activate the appliance.
A short tune sounds. The appliance
automatically proposes a default programme.
The relevant indicator illuminates.
The display shows the default programme,
cycle duration, the maximum load (for a few
seconds), the default temperature, the default
spin speed and the indicators of the phases
making up the programme.
13.2 Loading the laundry
• Open the appliance door.
• Shake the items before you put them in
the appliance.
• Put the laundry in the drum, one item at a
time.
Make sure not to put too much laundry in the
drum.
• Close the door firmly.
ENGLISH 33
CAUTION!
- Make sure that no laundry stays
between the seal and the door. There is
a risk of water leakage or damage to the
laundry.
- Washing heavily oiled, greasy stains or
using fragrances perfume could cause
damage rubber parts of the appliance.
13.3 Filling the detergent and
additives
We recommend that you do not exceed
the maximum indicated level ( ).
1. Open the detergent dispenser.
M
ax
▼
M
a
x
▼
Ma
x
▼
Salt
2. Put the powder detergent in the
compartment
. If using liquid
detergent, refer to 'Filling the liquid
detergent'.
M
ax
▼
M
a
x
▼
Ma
x
▼
Salt
3.
If desired, pour the fabric softener in the
compartment .
Max
▼
Max
▼
Max
▼
Salt
4. Close the detergent dispenser.
M
ax
▼
M
a
x
▼
Ma
x
▼
Salt
Filling the liquid detergent
1. Insert the proper container for liquid
detergent.
34 ENGLISH
M
ax
▼
M
a
x
▼
Ma
x
▼
Salt
2. Pour the liquid detergent in the
compartment .
M
ax
▼
M
a
x
▼
Ma
x
▼
Salt
Liq ui d
Max
▼
3. Close the detergent dispenser.
13.4 Setting a programme
1. Turn the programme dial to select the
desired washing programme. The related
programme indicator comes on.
The indicator of the Start/Pause
button
flashes.
The display shows an indicative programme
duration, the maximum declared load for the
set programme (only for a few seconds), the
default temperature, the default spin speed
and the washing phase indicators (when
available).
2. To change the temperature and/or the
spin speed, touch the related buttons.
3. If desired, set one or more options by
touching the related buttons. The related
indicators come on in the display and the
given information changes accordingly.
In case a selection is not possible an
acoustic signal sounds.
13.5 Starting a programme
Touch the Start/Pause button to start the
programme.
The related indicator stops flashing and stays
on.
The programme starts, the door is locked.
The display shows the indicator .
The drain pump can operate shortly
before the appliance fills water.
13.6 Starting a programme with the
Finish in option
1. Touch this repeatedly until the display
shows the desired time within the
programme should end. The indicator
comes on.
2. Touch the Start/Pause
button.
The drum starts rotating to perform the
ProSense estimation, if foreseen in the
selected programme.
3. The appliance starts the countdown to the
end of the programme and the
programme will start at the right moment
for ending at the time set through this
option.
To change or cancel this option:
1. Switch the appliance off by means of the
On/Off button.
2. Switch the appliance on again.
3. Set the programme again.
13.7 The ProSense load detection
The programme duration in the display is
referred to a medium/high load.
After setting a washing programme, the
icon lights up on the display if the
programme supports it.
After touching the Start/Pause button, the
ProSense starts the laundry load detection:
ENGLISH 35
1. The appliance detects the load in the first
30 seconds: the indicator flashes, the
bars under the icon move back
and forth and the drum rotates shortly.
2. When the drum stops rotating, the display
shows the new programme duration, that
could increase or decrease, adjusted
accordingly the load detected, the
number of bars indicates the load in
quarter (from 1 to 4, 4 bars in case of
overload), the maximum declared load
indicator comes on again. After further 30
seconds, the water filling starts.
In case of in case of drum overload,
the maximum declared load indicator
comes on again with the
indicator blinking. In this case, during
these 30 seconds, it is possible to
pause the appliance and remove the
exceeding garments.
Once removed the exceeding
garments, touch the Start/Pause
button to start the programme again.
The ProSense phase can be
repeated up to three times (see point
1).
Important! If the laundry amount will not be
reduced, the washing programme starts
anyway, despite the overload. In this case, it
will be not possible to guarantee the best
washing results.
About 20 minutes after the programme
start, the programme duration could be
adjusted again depending on the
capacity of water absorption of the
fabrics.
The ProSense detection is carried out
with complete washing programmes only
(no skipping phase selected).
The ProSense is not available with some
programmes, such as Wool, programmes
with short cycles and without washing
phase.
13.8 Programme phase indicators
When the programme starts the indicator of
the running phase flashes and the other
phase indicators are steady on.
E.g. the washing or pre wash phase is
running: .
When the phase ends the relevant indicator
stops flashing and is steady on. The next
phase indicator starts flashing.
E.g. the rinse phase is running: .
If you select the Plus Steam the steam phase
indicators come on.
The steam phase is running: .
The anti-crease phase is running: .
13.9 Interrupting a programme and
changing the options
When the programme is running, you can
change only some options:
1. Touch the Start/Pause button.
The related indicator flashes.
2. Change the options. The given
information in the display changes
accordingly.
3. Touch the Start/Pause
button again.
The washing programme continues.
13.10 Cancelling a running
programme
1. Press the On/Off button to cancel the
programme and to deactivate the
appliance.
2. Press the On/Off button again to activate
the appliance.
Now, you can set a new washing programme.
36 ENGLISH
If the ProSense phase is already carried
out and the water filling is already
started, the new programme starts
without repeating the ProSense phase.
The water and the detergent are not
drained out in order to avoid waste. The
display shows the maximum duration of
the programme, updating it about 20
minutes after the starting of the new
programme.
13.11 Opening the door - Adding
garments
While a programme or the delay start
operates, the appliance door is locked.
If the temperature and level of the water
in the drum are too high and/or the drum
still rotates you cannot open the door.
You can easily open the door for adding or
removing some items when the icon is
lighted on.
1. Touch the Start/Pause button.
In the display the related door lock indicator
goes off.
2. Open the appliance door. If necessary,
add or remove the items.
3. Close the door and touch the Start/Pause
button.
The programme or the delay start continues.
When the icon goes off, the door can be
opened when the programme is complete.
You may also set a spinning or draining
programme/option and than press Start/
Pause button. If the spin and drain
programmes are not available in the
programme dial, they can be set via App.
13.12 End of the programme
When the programme has finished, the
appliance stops automatically. The acoustic
signals operate (if they are active).
In the display all washing phase indicators
become steady and the time area shows .
The indicator of the Start/Pause button
goes off.
The door unlocks and the indicator goes
off.
1. Press the On/Off button to deactivate the
appliance.
After five minutes from the end of the
programme, the energy saving function
automatically deactivates the appliance.
2. Remove the laundry from the appliance.
3. Make sure that the drum is empty.
4. Keep the door and the detergent
dispenser slightly ajar to prevent mildew
and odours.
5. Close the water tap.
13.13 Draining water out after end
of cycle
If you have chosen a programme or an option
that does not empty out the water of the last
rinse, the programme is completed, but:
• The display shows the indicator
, the
option indicator
or and the door
locked indicator . The indicator of the
running phase flashes.
• The drum still turns at regular intervals to
prevent the creases in the laundry.
• The door stays locked.
• You must drain the water to open the
door:
1. If necessary, touch the Spin button to
decrease the spin speed proposed by the
appliance.
2. Touch the button:
• If you have set , the appliance
drains the water and spins.
• If you have set , the appliance only
drains the water.
The option indicator
or goes off, while
the indicator flashes and then goes off.
3. When the programme is completed and
the door locked indicator goes off,
you can open the door.
ENGLISH 37
4. Press the On/Off button a few seconds to
deactivate the appliance.
In any case, the appliance empties the
water out automatically after
approximately 18 hours.
13.14 Stand-by option
The Stand-by function automatically
deactivates the appliance to decrease the
energy consumption when:
• You do not use the appliance for 5
minutes before you touch the Start/Pause
button.
Press the On/Off button to activate the
appliance again.
• After 5 minutes from the end of the
washing programme.
Press the On/Off button to activate the
appliance again.
Turn the programme dial to set a new
cycle.
If you set a programme or an option that
ends with water in the drum, the Stand-
by function doesn't deactivate the
appliance to remind you to drain the
water.
If the Wi-Fi Always On function is active,
only the indicator goes on and off
intermittently.
14. HINTS AND TIPS
WARNING!
Refer to Safety chapters.
14.1 The laundry load
• Divide the laundry into: white, coloured,
synthetics, delicates and wool.
• Follow the washing instructions on the
laundry care labels.
• Do not wash white and coloured items
together.
• Some coloured items can discolour with
the first wash. We recommend that you
wash them separately for the first couple
of times.
• Turn multilayered fabrics, wool and items
with printed illustrations inside out.
• Pre-treat stubborn stains.
• Wash stubborn stains with a special
detergent.
• Be careful with curtains. Remove the
hooks and put the curtains in a washing
bag or pillowcase.
• A very small load can cause balance
problems with the spin phase leading to
excessive vibration. If this occurs:
a. interrupt the programme and open the
door (refer to "Daily Use" chapter);
b. manually redistribute the load so that
the items are spaced evenly around
the tub;
c. press the Start/Pause button. The
spin phase continues.
• Button up pillowcases, close zippers,
hooks and poppers. Tie up belts, cords,
shoelaces, ribbons and any other loose
elements.
• Do not wash laundry without hems or with
cuts. Use a washing bag to wash small
and/or delicate items (e.g. underwired
bras, belts, tights, shoelaces, ribbons,
etc. ).
• Empty pockets and unfold the items.
38 ENGLISH
14.2 Stubborn stains
For some stains, water and detergent is not
sufficient.
We recommend that you pre-treat these
stains before you put the items in the
appliance.
Special stain removers are available. Use the
special stain remover that is applicable to the
type of stain and fabric.
Do not spray stain remover on garments near
the appliance as it is corrosive to the plastic
parts.
14.3 Detergent type and quantity
The choice of detergent and use of correct
quantities not only affects your wash
performance, but also helps to avoid waste
and protect the environment:
• Use only detergents and other treatments
specially made for washing machines.
First, follow these generic rules:
– powder detergents (also tablets and
single-dose detergents) for all types of
fabric, excluding delicate. Prefer
powder detergents containing bleach
for whites and laundry sanitization,
– liquid detergents (also single-dose
detergents) , preferably for low
temperature wash programmes (60 °C
max) for all types of fabric, or special
ones for woollens only.
• The choice and quantity of detergent will
depend on: type of fabric (delicates,
woollens, cottons, etc), the colour of
clothes, size of the load, degree of soiling,
wash temperature, time and hardness of
the water used.
• Follow the instructions that you find on
packaging of the detergents or other
treatments without exceeding the
indicated maximum level ( ).
• Do not mix different types of detergents.
• Use less detergent if:
– you are washing a small load,
– the programme duration has been
reduced by the Time Manager button.
– the laundry is lightly soiled,
– there is large amounts of foam during
washing.
• When using detergent tabs or pods,
always put them inside the drum, not in
the detergent dispenser and follow the
manufacturer's recommendations .
Insufficient detergent may cause:
• unsatisfactory washing results,
• the wash load to turn grey,
• greasy clothes,
• mould in the appliance.
Excessive detergent may cause:
• sudsing,
• reduced washing effect,
• inadequate rinsing,
• a greater impact for the environment.
14.4 Savings tips
To save water, energy and detergent we
recommend that you follow these tips:
• Normally soiled laundry may be washed
without prewash in order to save
detergent, water and time.
• Loading the appliance to the maximum
capacity indicated for each
programmes helps to reduce energy
and water consumption.
• With adequate pre-treatment, stains and
limited soiling can be removed; the
laundry can then be washed at a lower
temperature.
• If you have a tumble dryer its suggested to
use maximum possible spin speed for
the selected washing programme in order
to save energy during drying.
ENGLISH 39
• Preferably, use short cycles at lower
temperatures.
14.5 Water hardness
If the water in your area is hard or medium
hard, we recommend that you use a water
softener additive for washing machines.
In areas where the water is soft it is not
necessary to use a water softener.
To find out the water hardness in your area,
contact your local water authority.
Use the correct quantity of water softener.
Follow the instructions that you find on the
packaging of the product.
15. CARE AND CLEANING
WARNING!
Refer to Safety chapters.
15.1 Periodic cleaning schedule
Periodic cleaning helps to extend the life
of your appliance.
After each cycle, keep the door and the
detergent dispenser slightly open to get air
circulation and dry the humidity inside the
appliance: this will prevent mildew and
odours.
If the appliance is not used for a long time:
close the water tap and unplug the appliance.
Indicative periodic cleaning schedule:
Descaling Twice a year
Maintenance wash Once a month
Clean door seal Every two months
Clean drum Every two months
Clean detergent dispens‐
er and salt compartment
Twice a year
Clean drain pump filter Twice a year
Clean the inlet hose and
the valve filter
Twice a year
The following paragraphs explain how you
should clean each part.
15.2 Removing foreign objects
Make sure that pockets are empty and all
loose elements are tied up before
running your cycle. Refer to "The laundry
load" in "Hints and tips".
Remove any foreign objects (such as metal
clip, buttons, coins, etc) that you may find in
the door seal, the filters and the drum. Refer
to "Door seal with double lip trap", "Cleaning
the drum", "Cleaning the drain pump" and
"Cleaning the inlet hose and the valve filter"
paragraphs. If necessary, please contact the
Authorised Service Centre.
15.3 External cleaning
Clean the appliance with mild soap and warm
water only. Fully dry all the surfaces.
Do not use a scouring pads or any scratching
material.
CAUTION!
Do not use alcohol, solvents or chemical
products.
CAUTION!
Do not clean the metal surfaces with
chlorine-based detergent.
40 ENGLISH
15.4 Descaling
If you use the salt regularly to activate
the SoftWater Technology, the
descaling procedure described in this
paragraph is not necessary.
If the water in your area is hard or
medium hard, we recommend that you
use a water softener for washing
machines.
Regularly examine the drum to check for
limescale.
The regular detergents already contain water
softening agents, but we recommend to run a
cycle with empty drum and a descaling
product occasionally.
Always follow the instructions that you
find on the packaging of the product.
15.5 Maintenance wash
The repeated and prolonged use of low
temperature and short programmes can
cause detergent deposits, fluff residues,
bacterial growth and biofilm formation inside
the drum and the tub. This could generate
bad odours and mildew.
To eliminate these deposits and hygienize the
inner part of the appliance, run a
maintenance wash at least once a month:
1. Remove all laundry from the drum.
2. Run a cotton programme with the highest
temperature with a small quantity of
powder detergent or, if available, run the
Machine Clean programme.
15.6 Door seal
This appliance is designed with a self
cleaning draining system, allowing light fluff
fibers that fall off the clothes to be drained out
with the water. Regularly examine the seal.
Coins, buttons, other small items can be
recovered at the end of the cycle.
Clean it when needed, using ammonia cream
cleanser agent without scratching the seal
surface.
Always obey the instructions that you find
on the packaging of the product.
15.7 Cleaning the drum
Regularly examine the drum to prevent
unwanted deposits.
Rust deposits in the drum may occur due to
rusting foreign body in the washing or tap
water containing iron
Clean the drum with special products for
stainless steel.
Always follow the instructions that you
find on the packaging of the product.
Do not clean the drum with acidic
descaling products, scouring products
containing chlorine or iron or steel wool.
For a thorough clean:
1. Clean the drum with special products for
stainless steel.
Always follow the instructions that you
find on the packaging of the product.
2. Remove all laundry from the drum.
3. Run a short cotton programme at high
temperature with empty drum and with a
small quantity of powder detergent or, if
available, run the Machine Clean
programme. If your appliance can be
connected to Wi-Fi, the special
programme Machine Clean is also
downloadable through the APP.
ENGLISH 41
4. Add a manually small quantity of powder
detergent or a specific product into the
empty drum, in order to rinse out any left
residues.
Occasionally, at the end of a cycle the
display may show the icon : this is a
recommendation to perform the “drum
cleaning”. Once the drum cleaning has
been performed, the icon disappears.
15.8 Cleaning the detergent
dispenser and the salt compartment
Before cleaning, make sure that the all
compartments are empty.
To prevent possible deposits of dried
detergent, clotted fabric softener, formation of
mould in the dispenser drawer and/or salt
fouling in the salt compartment, once in a
while carry out the following cleaning
procedure:
1. Open the drawer. Press the catch as
indicated in the picture and pull the
drawer out.
Max
▼
Max
▼
Max
▼
Salt
Max
2. Remove the insert for the softener and, if
inserted, the container for liquid
detergent.
Max
▼
Max
▼
Max
▼
Salt
Max
▼
Max
▼
Salt
Max
▼
M
ax
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M
a
x
▼
Ma
x
▼
Salt
3. Wash the drawer and all inserts under
running water.
Max
▼
Max
▼
4. Make sure that all detergent residue is
removed from the detergent conveyor.
Use a cloth.
42 ENGLISH
5. Make sure that all detergent residue is
removed from the upper and lower part of
the recess. Use a small brush to clean
the recess.
6. Insert the detergent drawer into the guide
rails and close it. Run the rinsing
programme without any clothes in the
drum.
M
ax
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M
a
x
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Ma
x
▼
Salt
15.9 Cleaning the drain pump
WARNING!
Disconnect the mains plug from the
mains socket.
Regularly check the drain pump filter and
make sure that it is clean.
Clean the drain pump if:
• The appliance does not drain the water.
• The drum does not turn.
• The appliance makes an unusual noise
because of the blockage of the drain
pump.
• The display shows the alarm code .
WARNING!
• Do not remove the filter while the
appliance operates.
• Do not clean the pump if the water in
the appliance is hot. Wait until the
water cools down
Proceed as follows to clean the pump:
1. Open the pump cover.
1
2
2. Place a suitable bowl below the drain
pump access to collect the water that
flows out.
3. Open the chute downwards. Always keep
a rag nearby to dry up any water spillages
when removing the filter.
ENGLISH 43
4. Turn the filter 180 degrees in anti-
clockwise direction to open it, without
removing. Let the water flow out.
5. When the bowl is full of water, turn the
filter back and empty the container.
6. Repeat the steps 4 and 5 until the water
stops to flow out.
7. Turn the filter anti-clockwise to remove it.
1
2
8. If it is necessary, remove fluff and objects
from the filter recess.
9. Make sure that the impeller of the pump
can rotate. If it does not rotate, contact
the Authorised Service Centre.
10. Clean the filter under the water tap.
11. Put the filter back into the special guides
by turning it clockwise. Make sure that
you tighten the filter correctly to prevent
leakages.
2
1
12. Close the pump cover.
2
1
When you drain the water with the
emergency drain procedure, you must
activate the drain system again:
a. Put 2 litres of water in the main wash
compartment of the detergent
dispenser.
b. Start the programme to drain the
water.
44 ENGLISH
15.10 Cleaning the inlet hose and
the valve filter
It is recommended to clean both the filters of
the inlet hose and valve occasionally to
remove any deposit, collected over the time:
1. Remove the inlet hose from the tap and
clean the filter.
1
2
3
2. Remove the inlet hose from the appliance
by loosening the ring nut.
3. Clean the valve filter on the back of the
appliance with a toothbrush.
4. When you reconnect the hose to the back
of the appliance, turn it left or right (not in
vertical position) depending on the
position of your water tap.
45°
20°
15.11 Emergency drain
If the appliance cannot drain the water, carry
out the same procedure, described in
'Cleaning the drain pump' paragraph. If
necessary, clean the pump.
When you drain the water with the
emergency drain procedure, you must
activate the drain system again:
1. Put 2 litres of water in the main wash
compartment of the detergent dispenser.
2. Start the programme to drain the water.
15.12 Frost precautions
If the appliance is installed in an area where
the temperature can reach the values around
0° C or drop below, remove the remaining
water from the inlet hose and the drain pump.
1. Disconnect the mains plug from the
mains socket.
2. Close the water tap.
3. Put the two ends of the inlet hose in a
container and let the water flow out of the
hose.
4. Empty the drain pump. Refer to the
emergency drain procedure.
5. When the drain pump is empty, install the
inlet hose again.
WARNING!
Make sure that the temperature is higher
than 0 °C before you use the appliance
again.
The manufacturer is not responsible for
damages caused by low temperatures.
ENGLISH 45
16. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
16.1 Alarm Codes and Possible failures
The appliance does not start or it stops during operation. First try to find a solution to the problem
(refer to the tables).
WARNING!
Deactivate the appliance before carrying out any check.
With some problems, the display shows an alarm code and the Start/
Pause button may flash continuously:
If the appliance is overloaded, remove some items from the drum
and/or keep pressed the door while touching the Start/Pause
button until the indicator stops flashing (see the picture below).
Problem Possible solution
The appliance does not fill
with water properly.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low. For this infor‐
mation, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the inlet hose has no kinks, damages or bends.
• Make sure that the connection of the water inlet hose is correct.
• Make sure that the filter of the inlet hose and the filter of the valve are not clog‐
ged. Refer to 'Care and cleaning'.
46 ENGLISH
The appliance does not
drain the water.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the filter, if necessary. Re‐
fer to "Care and cleaning".
• Make sure that the connection of the drain hose is correct.
• Set the drain programme if you set a programme without drain phase. If the
drain programme is not available in the programme dial, it can be set via App.
• Set the drain programme if you set an option which ends with water in the tub.
The appliance door is open
or not closed correctly.
• Make sure that the door is properly closed.
Internal fail. No communica‐
tion between electronic ele‐
ments of the appliance.
• The programme was not finished properly or the appliance stopped too early.
Switch the appliance off and on again.
• If the alarm code appears again, contact the Authorised Service Centre.
The mains supply is unsta‐
ble.
• Wait until mains supply is stable.
The anti-flood device is on.
• Disconnect the appliance and close the water tap. Contact the Authorised
Service Centre.
If the display shows other alarm codes, deactivate and activate the
appliance. If the problem continues, contact the Authorised Service Centre.
In case of different problem with the appliance check the table below for
possible solutions.
Problem Possible solution
The programme does not
start.
• Make sure that the mains plug is connected to the mains socket.
• Make sure that the appliance door is closed.
• Make sure that there is no damaged fuse in the fuse box.
• Make sure that the Start/Pause has been touched.
• If the delay start is set, cancel the setting or wait for the end of countdown.
• Deactivate the Child Lock function if it is on.
• Check the position of the knob on the selected programme.
The appliance fills with water
and drains immediately.
• Make sure that the drain hose is in the correct position. The hose may be posi‐
tioned too low. Refer to "Installation instruction".
The spin phase does not op‐
erate or the washing cycle
lasts longer than usual.
• Set the spin programme. If the drain programme is not available in the pro‐
gramme dial, it can be set via App’.
• Make sure that the drain filter is not clogged. Clean the filter, if necessary. Re‐
fer to "Care and cleaning".
• Adjust manually the items in the tub and start the spin phase again. This prob‐
lem may be caused by balance problems.
ENGLISH 47
Problem Possible solution
There is water on the floor.
• Make sure that the couplings of the water hoses are tight and there is not wa‐
ter leakages.
• Make sure that the water inlet hose and the drain hose have no damages.
• Make sure you use the correct detergent and the correct quantity of it.
You cannot open the appli‐
ance door.
• Make sure that a washing programme that ends with water in tub, has not
been selected.
• Make sure that the washing programme is finished.
• Set the drain or the spin programme if there is water in the drum. If the spin
and drain programmes are not available in the programme dial, they can be
set via App.
• Make sure that the appliance receives electrical power.
• This problem may be caused by a failure of the appliance. Contact the Author‐
ised Service Centre.
If you need to open the door, please read carefully "Emergency door opening".
• Make sure that the Remote Start Mode is not activated. Deactivate it.
The display does not show
the wireless indicator .
• Check the wireless signal.
• Make sure that the wireless connection is on. Refer to paragraph "Configuring
the washing machine wireless connection" in "Wi-Fi - Connectivity setup"
chapter.
• Check your home network and router.
• Restart the router.
• Contact your wireless service provider if there are further problems with the
wireless network.
The App cannot connect to
the appliance.
• Check the wireless signal.
• Check if your smart device is connected to the wireless network.
• Check your home network and router.
• Restart the router.
• Contact your wireless service provider if there are problems with the wireless
network.
• The appliance, the smart device, or both, need to be configured again be‐
cause a new router has been installed or the router configuration has been
changed.
The App cannot frequently
connect to the appliance.
• Make sure that the wireless signal reaches the appliance. Try to move the
home router as near the appliance as possible or consider purchasing a wire‐
less range extender.
• Make sure the wireless signal is not disrupted by microwave. Turn the micro‐
wave off. Avoid using the microwave and the remote control at the same time.
The display shows .
All buttons are inactive, ex‐
cept the the On/Off .
• The appliance is downloading any available updates. Wait until the update
process is complete. If you deactivate the appliance during update, it resumes
when you activate the appliance again.
The appliance makes an un‐
usual noise and vibrates.
• Make sure the levelling of the appliance is correct. Refer to "Installation in‐
struction".
• Make sure that the packaging and/or the transit bolts are removed. Refer to
"Installation instruction".
• Add more laundry in the drum. The load may be too small.
48 ENGLISH
Problem Possible solution
The programme duration in‐
creases or decreases during
programme execution.
• The ProSense System is able to adjust the programme duration according to
the type and the laundry load size. Refer to "The ProSense System load de‐
tection" in "Daily Use" chapter.
The washing results are not
satisfactory.
• Increase the detergent quantity or use a different detergent.
• Use special products to remove the stubborn stains before you wash the laun‐
dry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
• Make sure that no other type of detergent has been poured the compartment
Salt
. In this case, refer to "Eliminating detergent or other additives from salt
compartment'.
• Make sure that no salt has been poured in the compartment . If it hap‐
pens, run a rinse cycle or run the washing cycle again.
Too much foam in the drum
during the washing cycle.
• Reduce the quantity of detergent or the number of tablets or single-dose deter‐
gents.
Excessive consumption of
salt.
• Check if the water softener has been set to act also during rinse phase. Refer
to "How to set the water hardness level" in "The Water Softener (Soft Water)"
chapter.
Salt is not consumed.
• The appliance may need a water softener regeneration: run a a Cottons or a
Synthetics cycle. Refer to "Water softener regeneration" in "The Water Soften‐
er (Soft Water)" chapter.
The drum light does not go
on.
• Make sure that the LED lamp is not burned. To replace it, contact the Author‐
ised Service Centre.
After the check, activate the appliance. The programme continues from the
point of interruption.
If the problem occurs again, contact the Authorised Service Centre.
The necessary data for the service centre are on the rating plate.
16.2 Emergency door opening
In case of power failure or functioning failure
the appliance door remains locked. The
washing programme continues when the
power is restored. If the door remains locked
in case of failure, it is possible to open it
using the emergency unlock function.
Before opening the door:
CAUTION!
Risk of burns! Make sure that the
water temperature is not too high and
the laundry is not hot. If necessary,
wait until they cool down.
CAUTION!
Risk of injury! Make sure that the
drum is not rotating. If necessary, wait
until the drum stops rotating.
Make sure that the water level inside
the drum is not too high. If necessary,
proceed with an emergency drain
(refer to «Emergency drain» in «Care
and cleaning» chapter).
To open the door, proceed as follows:
1. Press the On/Off button to switch the
appliance off.
ENGLISH 49
2. Disconnect the mains plug from the
mains socket.
3. Open the filter flap.
4. Pull the emergency unlock trigger
downward once. Pull it downward once
again, keep it tensed and, in the
meanwhile, open the appliance door.
5. Take out the laundry and then close the
appliance door.
6. Close the filter flap.
16.3 Eliminating detergent or other
additives from salt compartment
Salt
Any type of detergent and additives
inadvertently poured in the compartment
Salt
must be eliminated completely.
If this happens, please proceed as follows:
1. Pull the drawer out.
Max
▼
Max
▼
Max
▼
Salt
Max
2. Eliminate any trace of detergent or
additive and clean the compartment
thoroughly.
3. Insert the drawer back and pour salt in
the compartment
Salt
.
4. Close the drawer.
5. Run a cotton or synthetic cycle, without
reducing time, to restore the water
softener function.
17. CONSUMPTION VALUES
17.1 Introduction
The QR code on the energy label supplied with the appliance
provides a web link to the product information sheet. Keep the
energy label for reference together with the user manual and all
other documents provided with this appliance.
17.2 Legend
kg Laundry load. hh:mm Programme duration.
kWh Energy consumption. °C Temperature in the laundry.
50 ENGLISH
Litres Water consumption. rpm Spin speed.
% Remaining moisture at the end of spinning phase. The higher is the spin speed, the higher is the
noise and the lower is the remaining moisture.
Values and programme duration may differ depending on different conditions (e.g. room
temperature, water temperature and pressure, load size and type of laundry, supply
voltage) and also if you change the default setting of a programme.
17.3 According to UK Ecodesign for
Energy-Related Products and
Energy Information Regulations
Eco 40-60 pro‐
gramme
1)
kg kWh Litres hh:mm % °C
rpm
2)
Full load 10.0 0.590 62.0 03:58 53.00 25.0 1351
Half load 5.0 0.370 45.0 02:55 53.00 23.0 1351
Quarter load 2.5 0.310 39.0 02:45 54.00 23.0 1351
1)
The performance results and low energy consumption are guaranteed by the use of softened water. To maintain
this achievement over time, it is essential to set the right water hardness level by following the user manual instruc‐
tions and use salt regularly for regenerating the resins.
2)
Maximum spin speed.
Power consumption in different modes
Off (W) Stand-by (W) Delay start (W)
Networked
standby (W)
0.50 0.50 4.00
2.00
1)
Time to Off/Standby mode is 15 minutes maximum.
1)
The energy consumption of the connected function is approximately 17.5 kWh per year. To disconnect this func‐
tion, please refer to the chapter 'Wi-fi - Connectivity setup'.
17.4 Common programmes
These values are indicative only.
ENGLISH 51
Programme
kg kWh Litres hh:mm % °C
rpm
1)
Cottons
2)
95°C
10.0 2.150 85.0 03:35 52.00 85.0 1400
Cottons
60°C
10.0 1.550 80.0 03:50 52.00 55.0 1400
Cottons
3)
20°C
10.0 0.350 80.0 03:10 52.00 20.0 1400
Synthetics
40°C
4.0 0.800 50.0 02:25 35.00 40.0 1200
Delicates
4)
30°C
2.0 0.300 45.0 01:10 35.00 30.0 1200
Wool
30°C
2.0 0.250 65.0 01:05 30.00 30.0 1200
1)
Reference indicator of the spin speed.
2)
Suitable for washing heavily soiled textiles.
3)
Suitable for washing lightly soiled cottons, synthetic and mixed fabrics.
4)
It also performs as quick washing cycle for lightly soiled laundry.
18. QUICK GUIDE
18.1 Daily use
+
-
1
3
2
3
3
3 3
3
3
4
3
3
• Connect the mains plug to the mains
socket.
• Open the water tap.
• Push the On/Off button to turn the
appliance on (1).
• Turn the programme dial to set the desired
programme (2).
• Set the desired options by means of the
corresponding touch buttons (3).
• Put the laundry in the drum, one item a
time without exceeding the maximum
suggested load. Close the door and make
sure that no laundry stays between the
seal and the door.
• Pour the detergent and other treatment in
the proper compartment of the detergent
dispenser.
• To start the programme, touch the Start/
Pause button (4).
• The appliance starts.
• At the and of the programme, remove the
laundry.
• Push the On/Off button to turn the
appliance off.
52 ENGLISH
18.2 Cleaning the drain pump filter
32
2
1
1
180˚
Clean the filter regularly and, especially, if the
alarm code appears on the display.
18.3 Programmes
Programmes Load Product description
AbsoluteWash 49min
5.0 kg
Cotton and synthetic items. This programme ensures a good
washing performance in a short time.
The standard program duration has been developed on a laun‐
dry load of 5 kg. If you wash a smaller or a bigger load, the
washing time automatically decreases or increases ensuring
perfect results.
Eco 40-60
10.0 kg
Low energy cycle for cottons. Decreases temperature and ex‐
tends time to reach good washing results.
Cottons
10.0 kg
White and coloured cotton fabrics. Ideal for normal and heavy
soil.
Synthetics
4.0 kg Synthetic items or mixed fabric items.
Delicates
2.0 kg Delicate fabrics such as acrylics, viscose, polyester items.
Wool
2.0 kg Machine washable wool, hand washable wool and delicates.
20min 3kg
3.0 kg Cotton and synthetic lightly soiled items or once worn items.
Steam
1.0 kg Cotton and synthetic items that need to de-wrinkle.
Outdoor
2.0 kg
1)
1.0 kg
2)
Modern outdoor sporting garments.
Hygiene
10.0 kg
White cotton items. This programme removes more than
99,99% of bacteria and viruses
3)
. It also ensure a proper re‐
duction of allergens.
ENGLISH 53
Programmes Load Product description
Rinse
10.0 kg
All fabrics, except woollens and very delicate fabrics. Pro‐
gramme for rinsing and spinning.
Spin/Drain
10.0 kg
To spin the laundry and to drain the water in the drum. All fab‐
rics, except woollens and delicate fabrics.
1)
Washing programme.
2)
Washing programme and water repellent phase.
3)
Tested for Staphylococcus aureus, Enterococcus faecium, Candida albicans, Pseudomonas aeruginosa and
MS2 Bacteriophage in external test performed by Swissatest Testmaterialien AG in 2021 (Test Report No.
202120117).
19. ENVIRONMENTAL CONCERNS
Recycle materials with the symbol . Put the
packaging in relevant containers to recycle it.
Help protect the environment and human
health by recycling waste of electrical and
electronic appliances. Do not dispose of
appliances marked with the symbol with
the household waste. Return the product to
your local recycling facility or contact your
municipal office.
54 ENGLISH
*
The software in this product contains components that are based on free and open source software. AEG gratefully
acknowledges the contributions of the open software and robotics communities to the development project.
To access the source code of these free and open source software components whose license conditions require
publishing, and to see their full copyright information and applicable license terms, please visit:
http://aeg.opensoftwarerepository.com (folder NIUS)
157059906-A-382024
