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30
English
I don’t have an HDMI port labeled “eARC” or “ARC” on my TV.
1. Use an optical cable to connect the sound bar to your TV.
2. Turn off your TV’s internal speakers. See your TV manual for instructions.
There is no sound coming from my sound bar.
• Check that the sound bar is powered on.
• Check that all cables are connected correctly.
• Press the Volume up button on the sound bar top panel to increase the volume.
There is no sound coming from my subwoofer.
• Check that the sound bar is powered on and playing audio.
• Check that the “SUB” status light on the back panel of the sound bar is green.
• Check that the status light on the back panel of the subwoofer is green.
• Turn up the bass using the Polk remote.
• Check that the power cable is secure in the subwoofer and in the wall outlet.
• Unplug the subwoofer for 30 seconds, and then plug it back in.
I hear an echo from my TV or sound bar.
• Check that the TV’s internal speakers are disabled. Refer to your TV manual.
• If your TV is connected to the sound bar via HDMI ARC, check that HDMI CEC/ARC is
enabled in your TV’s Settings menu.
Tips and Troubleshooting
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