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5
Scanning Software Does Not Operate Correctly ......................................................................... 163
Cannot Start Epson Scan 2 ......................................................................................................... 163
Cannot Start Document Capture Pro (Windows) or Document Capture (Mac)............................ 164
Paper Feeding Problems............................................................................................................. 164
Paper Jam Problems ................................................................................................................... 167
Paper Protection Does Not Work Correctly ................................................................................. 175
Scanning is Slow ......................................................................................................................... 176
Solving Scanned Image Quality Problems ....................................................................................... 176
Back of Original Image Appears in Scanned Image .................................................................... 177
Scanned Characters are Blurry ................................................................................................... 177
Characters are not Recognized During Conversion to Editable Text (OCR) ............................... 178
Ripple Patterns Appear in an Image............................................................................................ 179
Uneven Colors Appear in Scanned Image................................................................................... 179
Spots or Lines Appear in All Scanned Images............................................................................. 179
Scanned Image is Cropped ......................................................................................................... 180
Cannot Solve Problems in the Scanned Image ........................................................................... 180
Updating Applications and Firmware................................................................................................ 181
Resetting the Epson Scan 2 Settings .............................................................................................. 182
Uninstall Your Product Software....................................................................................................... 183
Uninstalling Product Software - Windows.................................................................................... 183
Uninstalling Product Software - Mac............................................................................................ 184
Where to Get Help (U.S. and Canada) ............................................................................................. 184
Where to Get Help (Latin America)................................................................................................... 185
Technical Specifications ........................................................................................................................ 188
Windows System Requirements ...................................................................................................... 188
Mac System Requirements .............................................................................................................. 188
General Specifications ..................................................................................................................... 189
Dimension Specifications ................................................................................................................. 190
Electrical Specifications ................................................................................................................... 191
Environmental Specifications ........................................................................................................... 192
Safety and Approvals Specifications ................................................................................................ 192
Notices ..................................................................................................................................................... 194
Important Safety Instructions............................................................................................................ 194
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