IMPORTANT INSTRUCTIONS
AND OPERATING MANUAL
ELECTRIC HEATER
ZBI-15SRLT/M18/M21
CERTIFIED UNDER CANDIAN AND AMERICAN NATIONAL STANDARDS:ETL
NO VENTING REQUIRED
WARNING
Read and understand this entire owner’s manual, including all safety
information before plugging in or using this appliance. Failure to do so
could result in fire, electric shock, or serious personal injury.
Address: ROWAN ELECTRIC APPLIANCE LLC 28407 Ascent Way, Santa Clarita, CA 91350
Phone: 213-4467172 or 661-4358826
M1804
M225
1
IMPORTANT SAFETY INSTRUCTIONS.
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2
1.0
PACKING LIST
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4
1.1
DIMENSIONS
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5
2.0
ELECTRICAL INSTALLATION NOTES.
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6
2.1
GENERAL INSTRUCTIONS
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6
3.0
INSTALLATION INSTRUCTIONS.
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7
3.1
UNPACKING AND TESTING APPLIANCE WALL.
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7
3.2
GROUNDING APPLIANCE.
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7
3.3
ASSEMBLY
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8
4.0
OPERATING INSTRUCTIONS
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9
4.1
MAIN POWER BUTTON
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9
4.2
CONTROL PANEL / REMOTE CONTROL OPERATION
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9
4.3
REMOVE CONTROL.
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11
5.0 TROUBLE SHOOTING GUIDE.
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11
6.0
MAINTENANCE.
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13
6.1
PARTIALLY REFLECTIVE GLASS CLEANING
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13
6.2
SCHEMATIC DIAGRAM
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14
7.0
LIMITED WARRANTY
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14
TABLE OF CONTENTS
2
WARNING
These instructions should be carefully read before installation and retained by the user. The booklet must
be kept and delivered to the new user in case of disposal of the heater. The Manufacturer reserves the right to
vary the features of the product without prior notice. The technical data are indicative only.
1.
THIS APPLIANCE IS HOT WHEN OPERATED AND CAN CAUSE SEVERE BURNS IF TOUCHED.
2.
Do not operate appliance before reading and understanding operating instructions. Failure to operate
appliance according to operating instructions could cause fire or injury.
3.
Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at least
3 feet (0.9 m) from the front of this appliance and away from the sides and the rear. WARNING: In
order to avoid overheating, do not cover the heater.The clearance may be inadequate when installed
in a Recreational Vehicle with the slide-out closed.
4.
Risk of burns. Power off the appliance and allow it to cool before servicing. To disconnect
power to the appliance, set the controls to off, then remove plug from outlet.
5.
Do not install damaged, incomplete or substitute components.
6.
Young children should be carefully supervised when they are in the same room as the appliance.
Toddlers, young children and others may be susceptible to accidental contact burns.
7.
To prevent accidental swallowing, media bed kits should be kept away from children and infants.
8.
Remote control contains small batteries. Keep those away from children. If swallowed, seek for
medical attention immediately.
9.
Do not install battery backwards, charge or put it in fire or mix it with used or other battery types
which may explode leak causing injury.
10.
Ensure you have incorporated adequate safety measure to protect infants/toddlers from
touching hot surfaces.
11.
It is imperative that the control compartments, circulating blower and its passageway in the
appliance and are kept clean. The appliance should be inspected before use and at least annually by a
qualified service person.
12.
Under no circumstances should this appliance be modified.
13.
Do not use this appliance if any part has been in contact with water. Immediately call a qualified
service technician to inspect the appliance and to replace any part of the control system which has
been in contact with water.
14.
Do not operate the appliance with the glass door removed, cracked or broken. Replacement of
the glass should be done by a licensed or qualified service person.
15.
Do not strike or slam shut the appliance glass door.
16.
Keep the packaging material out of reach of children and dispose of the material in a safe manner. As
with all plastic bags, these are not toys and should be kept away from children and infants.
17.
Servicing should be done only while the appliance is disconnected from the power supply circuit.
IMPORTANT SAFETY INSTRUCTION
3
18.
Always unplug appliance when not in use.
19.
Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, or
has been dropped or damaged in any manner. Return appliance to authorized service facility for
examination, electrical or mechanical adjustment, or repair.
20.
Do not use appliance outdoors.
21.
Never place appliance where it may fall into a bathtub or other water container.
22.
Do not run cord under carpeting. Do not cover cord with throw rugs, runners, etc. Arrange cord away
from cluttered area and where it will not be tripped over.
23.
Connect to properly grounded outlets only.
24.
Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may
cause an electric shock or fire, or damage the appliance.
25.
To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft
surfaces, like a carpet, where openings may become blocked.
26.
Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord or
relocatable power tap (outlet/power strip).
SAVE THESE INSTRUCTIONS
4
No
Description
Quantity
1
Electric Fireplace
1 pc
2
Installation and Operating Instructions
1 pc
3
Remote Control (Battery included)
1 pc
①
② ③
1.0 PACKING LIST
5
1.1 DIMENSIONS
M1804
M225
6
This appliance has been tested in accordance with the ETL
Standards for fixed and location-dedicated electric room
appliances in the United States and Canada. If you need assistance
during installation, please contact your local dealer.
NOTE: This appliance must be electrically wired and grounded in
accordance with local or, in the absence of local, with National
Electric Code ANSI/NFPA 70-latest edition in the United States or
the Canadian Electric Code and ETL in Canada.
2.1 GENERAL INSTRUCTIONS
CAUTION - Some parts of this product can become very hot and cause burns. Particular
attention has to be given where children and vulnerable people are present.
A. Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the
outlet are on.
B. The appliance may emit a slight, harmless odor when first used. This odor is normal and it is caused by
the initial heating of internal appliance elements and will not occur again.
C. If your appliance does not emit heat, consult the operation section of this manual for further information.
D. Use with a ETL or UL certified surge protector.
RISK OF FIRE! THE POWER CORD MUST NOT BE PINCHED AGAINST A SHARP EDGE. SECURE
CORD TO AVOID TRIPPING OR SNAGGING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR
PERSONAL INJURY. DO NOT RUN CORD UNDER CARPETING. DO NOT COVER CORD WITH
THROW RUGS, RUNNERS, ETC.
ARRANGE CORD AWAY FROM CLUTTERED AREAS AND WHERE IT WILL NOT BE TRIPPED OVER.
RISK OF FIRE. TO PREVENT A POSSIBLE FIRE, DO NOT BLOCK AIR INTAKE OR EXHAUST IN ANY MANNER.
DO NOTUSE ON SOFT SURFACES WHERE OPENINGS MAY BECOME BLOCKED.
RISK OF FIRE. DO NOT BLOW OR PLACE INSULATION AGAINST THE APPLIANCE.
THIS ELECTRIC APPLIANCE IS TESTED AND LISTED FOR USE ONLY WITH THE APPROVED OPTIONAL
ACCESSORIES. USE OF OPTIONAL ACCESSORIES NOT SPECIFICALLY TESTED FOR THIS ELECTRIC APPLIANCE
COULD VOID THE WARRANTY AND/OR RESULT IN A SAFETY HAZARD.
IF THE INFORMATION IN THESE INSTRUCTIONS IS NOT FOLLOWED EXACTLY, A FIRE MAY RESULTCAUSING
PROPERTY DAMAGE, PERSONAL INJURY OR DEATH. DO NOT STORE OR USE GASOLINE OR OTHERFLAMMABLE
VAPORS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE.
THIS APPLIANCE IS HEAVY. IT IS HIGHLY RECOMMENDED THAT TWO PEOPLE INSTALL THIS APPLIANCE.
HEATER VENTS ON THE ELECTRIC APPLIANCE CANNOT, IN ANY WAY, BE COVERED. AS IT MAY CREATE A
FIRE HAZARD.
Model Number
ZBI-15SRLT/M18/M21
Description
Free standing
appliance
Voltage
120VAC
Watts
Max 1500W
Amps
12.5 AMP
BTUs
5100BTU
LISTTING APPROVALS
2.0 ELECTRICAL INSTALLATION NOTES
7
Follow all National and local electrical codes.
1.
The heater must not be recessed in the ceiling. There must be enough space around the top of
the heater to ensure adequate ventilation.
2.
The heater should be at least 60 cm away from any surrounding walls.
3.
A distance of at least 90 cm should always be left in front of the heaters to ensure safety.
4.
The Heater should be mounted at a minimum of 20 cm above ground level.
5.
The Heater must not be located either directly below, or in front of a socket-outlet.
6.
The heater must be installed so as to prevent any control switches being able to be touched by
anyone who is in the shower or bath.
7.
Make sure that there is no possibility of inflammable material, combustible material or curtains
coming into contact with the heater, there is a risk of fire if this happens.
8.
DO NOT LEAVE THE HEATER UNATTENDED DURING USE.
3.1
UNPACKING AND TESTING APPLIANCE WALL
Carefully remove the appliance from the box. Prior to installing the appliance, test to make sure the
appliance operates properly by plugging the power supply cord into a conveniently located 120 Volt
grounded outlet.
3.2
GROUNDING APPLIANCE
This appliance is for use on 120 Volts. The cord has a plug as shown in
(A). An adapter as shown in (C) is available for connecting three-blade
grounding type plugs to two-slot receptacles. The green grounding lug
extending from the adapter must be connected to a permanent
ground such as a properly grounded outlet box. The adapter should
not be used if a three-slot grounded receptacle is available.
To disconnect appliance, turn controls to off, then remove plug from
outlet.
3.0 INSTALLATION INSTRUCTIONS
8
ALWAYS unplug this fireplace heater before assembly or cleaning, or before relocating.
Failure to do so could result in electric shock, fire, or personal injury.
KEEP drapery and other furnishings at least 3ft /0.9m from the front and sides of the
electric fireplace.
AFTER installation, ensure that there is ≥0.004 ㎡ ventilation area between inside
and outside of the fireplace mantel.
3.3
ASSEMBLY
Your new electric fireplace may be installed virtually anywhere in your home. However, when choosing
allocation ensure that the general instructions are followed. For best results, install out of direct sunlight.
Power supply service must be either completed or placed within the electric fireplace prior to finishing
to avoid reconstruction.
When moving the insert into the mantel, do not let the bottom of the insert touch the mantel to avoid
a scratch.
9
Once the appliance has been plugged into a grounded electrical outlet, it is ready to operate.
4.1
MAIN POWER BUTTON
The Main Power Button is located on the upper right of the fireplace as illustrated. Press indicator to turn on the
appliance, press the other side to turn it off.
Note: Make sure the Main Power Switch is turned on before operating.
4.2
CONTROL PANEL / REMOTE CONTROL OPERATION
(Main Power Switch must be turned ON before using the remote control.)
The touch display panel is shown on the upper right of the appliance.
◆Move the battery’s transparent insulating piece away before using the remote control.
MAIN POWER BUTTON
4.0 OPERATING INSTRUCTIONS
POWER ON/OFF
FLAME INCREASE BUTTON
HEATER POWER
HEATER I BUTTON
FLAME POWER SWITCH
FLAME DECREASE BUTTON
HEATER II BUTTON
10
POWER
Turn the appliance ON/OFF.
NOTE: Make sure the main power switch on the top of fireplace is turned on
before operating.
Flame Increase (+)
Flame Decrease (-)
Control Flame brightness.
7 Settings: Press the flame brightness increase “+” Button or the flame
brightness decrease “-” Button to adjust to your desired brightness.
Heater Power
Control the Heater ON/OFF.
Press the “HEATER POWER” Switch to turn on or off the unit heater.
Heater I
Heater II
Control the Heater.
Press button to initiate the heater.
(OFF) no heater or blower.
" I ", heater blows warm air(750W)
"Ⅱ", heater blows hot air(1500W)
NOTE: Heater functions cycle from ( OFF ) ( I)( II )
WARNING: Do not move or remove the mesh trim panel, when the appliance is plugged in and operating.
This will cause the remote control and touch panel to no longer function.
NOTICE: When the heater is first turned on, a slight odor may be present. This is normal and should not occur
again unless the heater is not used for a long period of time.
NOTICE: To improve operation, aim the remote control at the front of the fireplace. DO NOT press the
buttons too quickly. Give the unit time to respond to each command.
11
4.3
REMOVE CONTROL
◆Move the battery’s transparent insulating piece away before using.
PROBLEM
SOLUTION
Heater doesn’t turn
on with the power
switch.
1. Main Power supply switch is
off.
Turn the main power supply switch to “ON”
position.
2. Circuit breaker has tripped.
Too many appliances on this circuit. Be sure that
electrical supply for this unit is an individual circuit.
3. Heater is unplugged from wall
outlet.
Make sure the power cord is plugged into a
functioning and properly grounded 15 Amp 120V
AC electrical outlet.
4. Power cord or power plug are
damaged.
Contact a qualified electrician to replace power
cord.
5. Power outlet for power plug
prong is loose.
Check the power outlet and replace with a new
one.
6. Loose wiring.
Check all wiring for loose connections. Contact a
qualified electrician.
Heater is on, but no
flame or low flame
intensity.
1. Heater switches is on, but
flame power switch is not on.
Turn on the flame power switch.
2. Flame adjusting knob is at low
setting.
Turn the knob to maximum setting.
3. Loose wiring.
Check all wiring for loose connections. Contact a
qualified electrician.
5.0 TROUBLESHOOTING GUIDE
The battery must be recycled or
disposed of properly. Check with
your Local Authority or Retailer
for recycling advice in your area.
12
Flame are frozen
1. Flame element is not attached
to the motor.
Contact us via Amazon Message or call customer
serve Phone: 213-4467172or 661-4358826 .
2. Rotation motor is defective.
Contact us via Amazon Message or call customer
serve Phone: 213-4467172 or 661-4358826.
Excessive noise in
the lower portion of
the heater.
1. Flame element isn’t seated
properly.
Contact us via Amazon Message or call customer
serve Phone: 213-4467172 or 661-4358826.
2. Motor is defective.
Contact us via Amazon Message or call customer
serve Phone: 213-4467172 or 661-4358826 .
Heater system
doesn’t come on.
1. Heater power switch is off.
Turn the heater power switch to the “ON” position.
2. Heater system is overheated.
Maybe the heater is covered or air inlet or air outlet
is blocked; remove the clothes or the blockage and
turn off the power switch and unplug it. Wait 10
minutes, and then turn the heater on again.
3. Loose wiring.
Check all wiring for loose connections. Contact a
qualified electrician.
4. The air inlet or air outlet is
blocked completely.
Leave adequate space around the unit. Remove the
blockage, on or in front of the air outlet.
“HEATER POWER”
Switch has been
flipped in the “on”
position, but there is
no airflow.
1. The heater system is
overheated. Temperature Limit
thermostat is cut off.
Check the air inlet and outlet. Turn off the power
switch and unplug it. Wait 10 minutes, and then
turn the heater on again.
2. Fan motor is defective.
Contact us via Amazon Message or call customer
serve Phone: 213-4467172 or 661-4358826.
3. Fan blower is balanced badly.
Contact us via Amazon Message or call customer
serve Phone: 213-4467172 or 661-4358826.
4. The “POWER” and the
“HEATER”
switches are not turned on.
Turn these two switches on.
Fan runs but no heat
is coming out.
1. Loose wiring.
Contact us via Amazon Message or call customer
serve Phone: 213-4467172 or 661-4358826.
2. Bad heating element.
Contact us via Amazon Message or call customer
serve Phone: 213-4467172 or 661-4358826 .
3. Build up of dirt on the fans.
Clean all fans.
4. Heater fan is defective.
Contact us via Amazon Message or call customer
serve Phone: 213-4467172 or 661-4358826.
13
The
remote
control
does not work.
1. The battery is not properly
installed.
Make sure the battery is properly installed. Move
the battery’s transparent insulating piece away
before using.
2. Not pointing to the right
position.
Aim the remote control at the receiver (middle of
the fireplace).
3. Have an obstacle in front of
the machine.
Remove objects that may be in the way. Items
between the remote control and the remote
control receiver will block the signal.
4.
Press the remote control
buttons too quickly.
Don’t press the remote control buttons too quickly.
Give the unit time to respond to your commands.
There is an odor
coming from the
heater.
The heater may emit a slight, harmless odor when first used. This is a normal condition
caused by initial heating of the internal parts and will not occur again.
NOTE: For the most of functional problems, you can unplug the
plug, wait for 10 minutes and plug it again, the machine will reset
to the initial status(product originals).
If the problem is still not solved, feel free to contact us via Amazon
Message or call customer serve Phone: 213-4467172 or
661-4358826 .
DISCONNECT POWER AND ALLOW HEATER TO COOL BEFORE ATTEMPTING ANY MAINTENANCE OR
CLEANING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR DAMAGE TO PERSON.
THE FIREPLACE SHOULD NOT BE OPERATED WITH AN ACCUMULATION OF DUST OR DIRT ON OR IN THE UNIT, AS
THIS CAN CAUSE A BUILD UP OF HEAT AND SUBSEQUENT EVENTUAL DAMAGE. FOR THIS REASON THE HEATER
MUST BE INSPECTED REGULARLY, DEPENDING ON CONDITIONS AND AT LEAST AT YEARLY INTERVALS.
6.1
PARTIALLY REFLECTIVE GLASS CLEANING
The partially reflective glass is cleaned in the factory during the assembly operation. During shipment, installation,
handling, etc., the partially reflective glass may collect dust particles; these can be removed by dusting lightly with
a clean dry cloth.
6.0 MAINTENANCE
14
To remove finger prints or other marks, the partially reflective glass can be cleaned with a damp cloth. The
partially reflective glass should be completely dried with a lint-free cloth to prevent water spots. To prevent
scratching, do not use abrasive cleaners.
6.2
SCHEMATIC DIAGRAM
This warrants to the original purchaser that this product is free from defects in material and workmanship as of
the date of purchase and that it will, under normal use and proper care, remain so for one year from the date of
purchase. Missing or initially defective parts will be replaced free of charge during the period of this limited
warranty. If parts are unavailable, comparable replacement of refund will be given. The original dated sales
receipt is required for all warranty claims. This warranty does not cover damage which has occurred during
transport from the point of purchase to the consumer’s home. This warranty does not cover glass, light bulbs,
batteries, transportation, labor, or other issues not associated with the manufacture of the product.
This product is for residential use only. Any and all commercial use of this product voids all warranties, and
frees the manufacturer from all liability.
Read and understand all assembly and operating instructions, and all safety information and warnings, before use.
The following will void this warranty: Damage caused from tampering with, modifying, or altering the fireplace
insert in any manner; Damage due to incorrect assembly, improper care, misuse, or abuse; Damage from being
used with the wrong power source; Water damage; Damage caused from this insert being used outdoors; Damage
7.0 LIMITED WARRANTY
15
caused from this insert being used for excessive periods of time; Damage caused by the insert being used in a
commercial application; Damage from use as a primary heat source; Other misuse or abuse not specifically listed
herein.
This product is not intended to be used as a primary heat source. It is for supplemental heating purposes only.
Thank you for purchasing this product! If you have any
questions about the product, such as missing parts,
damaged products, product assembling, and operation,
please contact us via Amazon Message or customer service
number: 213-4467172 or 661-4358826
IMPORTANT
Please call our customer service department for any
consulting:
213-4467172
661-4358826
(8:30am - 5:30pm P.S.T.)
DATED PROOF OF PURCHASE IS REQUIRED FOR WARRANTY
SERVICE.
AVIS
Veuillez appeler le service à la clientèle pour toutes
questions au:
213-4467172
661-4358826
(8:30am - 5:30pm P.S.T.)
PREUVE D’ACHAT ORIGINALE REQUISE POUR SERVICE DE
GARANTIE.
IMPORTANTE
Sólo hay que llamar nuestro departamento de servicio
al cliente en caso de tener preguntas o inquietudes:
213-4467172
661-4358826
(8:30am - 5:30pm P.S.T.)
SE REQUIERE PRUEBA DE COMPRA CON FECHA PARA
SERVICIO BAJO GARANTÍA.
Address: ROWAN ELECTRIC APPLIANCE LLC 28407 Ascent
Way, Santa Clarita, CA 91350
Phone: 213-4467172 or 661-4358826
