Axis 0899-002 ~ EOL Q6052 Indoor PTZ Dome Network Camera User Manual

AXISQ6052PTZDomeNetworkCamera

UserManual

Aboutthisdocument

ThismanualisintendedforadministratorsandusersofAXISQ6052PTZ

DomeNetworkCamera,andisapplicabletormware6.20andlater.

Itincludesinstructionsforusingandmanagingtheproductonyour

network.Previousexperienceofnetworkingwillbeofusewhen

usingthisproduct.SomeknowledgeofUNIXorLinux-basedsystems

mayalsobebenecial,fordevelopingshellscriptsandapplications.

LaterversionsofthisdocumentwillbepostedtotheAxiswebsite,

asrequired.Seealsotheproduct’sonlinehelp,availableviathe

web-basedinterface.

LegalConsiderations

Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom

countrytocountry.Checkthelawsinyourlocalregionbeforeusing

thisproductforsurveillancepurposes.

Thisproductincludesone(1)H.264decoderlicenseandone(1)AAC

decoderlicense.Topurchasefurtherlicenses,contactyourreseller.

Liability

Everycarehasbeentakeninthepreparationofthisdocument.Please

informyourlocalAxisofceofanyinaccuraciesoromissions.Axis

CommunicationsABcannotbeheldresponsibleforanytechnicalor

typographicalerrorsandreservestherighttomakechangestothe

productandmanualswithoutpriornotice.AxisCommunicationsAB

makesnowarrantyofanykindwithregardtothematerialcontained

withinthisdocument,including,butnotlimitedto,theimplied

warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis

CommunicationsABshallnotbeliablenorresponsibleforincidentalor

consequentialdamagesinconnectionwiththefurnishing,performance

oruseofthismaterial.Thisproductisonlytobeusedforitsintended

purpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied

intheproductdescribedinthisdocument.Inparticular,andwithout

limitation,theseintellectualpropertyrightsmayincludeoneormore

ofthepatentslistedatwww.axis.com/patent.htmandoneormore

additionalpatentsorpendingpatentapplicationsintheUSandother

countries.

Thisproductcontainslicensedthird-partysoftware.Seethemenuitem

“About”intheproduct’suserinterfaceformoreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer,

Inc.,underthetermsofApplePublicSourceLicense2.0(see

www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom

https://developer.apple.com/bonjour/

EquipmentModications

Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe

instructionsgivenintheuserdocumentation.Thisequipmentcontains

nouser-serviceablecomponents.Unauthorizedequipmentchangesor

modicationswillinvalidateallapplicableregulatorycertications

andapprovals.

TrademarkAcknowledgments

AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare

registeredtrademarksortrademarkapplicationsofAxisABinvarious

jurisdictions.Allothercompanynamesandproductsaretrademarksor

registeredtrademarksoftheirrespectivecompanies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,

Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows

VistaandWWWareregisteredtrademarksoftherespectiveholders.

JavaandallJava-basedtrademarksandlogosaretrademarksor

registeredtrademarksofOracleand/oritsafliates.UPnP

isa

certicationmarkoftheUPnP

ImplementersCorporation.

SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,

LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,

miniSDHC,microSDHC,microSDXCarealltrademarksorregistered

trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

RegulatoryInformation

Europe

ThisproductcomplieswiththeapplicableCEmarkingdirectives

andharmonizedstandards:

•ElectromagneticCompatibility(EMC)Directive2014/30/EU.See

ElectromagneticCompatibility(EMC)onpage2.

•LowVoltage(LVD)Directive2014/35/EU.SeeSafetyonpage2.

•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.

SeeDisposalandRecyclingonpage3.

Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom

AxisCommunicationsAB.SeeContactInformationonpage3.

ElectromagneticCompatibility(EMC)

Thisequipmenthasbeendesignedandtestedtofulllapplicable

standardsfor:

•Radiofrequencyemissionwheninstalledaccordingtothe

instructionsandusedinitsintendedenvironment.

•Immunitytoelectricalandelectromagneticphenomenawhen

installedaccordingtotheinstructionsandusedinitsintended

environment.

USA

Thisequipmenthasbeentestedusingashieldednetworkcable(STP)

andfoundtocomplywiththelimitsforaClassAdigitaldevice,

pursuanttopart15oftheFCCRules.Theselimitsaredesignedto

providereasonableprotectionagainstharmfulinterferencewhenthe

equipmentisoperatedinacommercialenvironment.Thisequipment

generates,uses,andcanradiateradiofrequencyenergyand,ifnot

installedandusedinaccordancewiththeinstructionmanual,may

causeharmfulinterferencetoradiocommunications.Operationofthis

equipmentinaresidentialareaislikelytocauseharmfulinterference

inwhichcasetheuserwillberequiredtocorrecttheinterferenceathis

ownexpense.Theproductshallbeconnectedusingashieldednetwork

cable(STP)thatisproperlygrounded.

Canada

ThisdigitalapparatuscomplieswithCANICES-3(ClassA).Theproduct

shallbeconnectedusingashieldednetworkcable(STP)thatis

properlygrounded.Cetappareilnumériqueestconformeàlanorme

NMBICES-3(classeA).Leproduitdoitêtreconnectéàl'aided'uncâble

réseaublindé(STP)quiestcorrectementmisàlaterre.

Europe

ThisdigitalequipmentfulllstherequirementsforRFemission

accordingtotheClassAlimitofEN55032.Theproductshallbe

connectedusingashieldednetworkcable(STP)thatisproperly

grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment

thisproductmaycauseRFinterference,inwhichcasetheusermaybe

requiredtotakeadequatemeasures.

Thisproductfulllstherequirementsforimmunityaccording

toEN61000-6-1residential,commercialandlight-industrial

environments.

Thisproductfulllstherequirementsforimmunityaccordingto

EN61000-6-2industrialenvironments.

Thisproductfulllstherequirementsforimmunityaccordingto

EN55024ofceandcommercialenvironments.

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRFemission

accordingtotheClassAlimitofAS/NZSCISPR32.Theproductshall

beconnectedusingashieldednetworkcable(STP)thatisproperly

grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment

thisproductmaycauseRFinterference,inwhichcasetheusermaybe

requiredtotakeadequatemeasures.

Japan

この装置は、クラスA情報技術装置です。この装置を家庭環

境で使⽤すると電波妨害を引き起こすことがあります。この

場合には使⽤者が適切な対策を講ずるよう要求されることが

あります。本製品は、シールドネットワークケーブル(STP)を

使⽤して接続してください。また適切に接地してください。

Korea

이기기는업무용(A급)전자파적합기기로서판매자또는사

용자는이점을주의하시기바라며,가정외의지역에서사용

하는것을목적으로합니다.적절히접지된STP(shielded

twistedpair)케이블을사용하여제품을연결하십시오.

Safety

ThisproductcomplieswithIEC/EN/UL60950-1,SafetyofInformation

TechnologyEquipment.

Ifitsconnectingcablesareroutedoutdoors,theproductshallbe

groundedeitherthroughashieldednetworkcable(STP)orother

appropriatemethod.

Thepowersupplyusedwiththisproductshallfullltherequirements

forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)

accordingtoIEC/EN/UL62368-1orIEC/EN/UL60950-1.

Battery

TheAxisproductusesa3.0VCR2032lithiumbatteryasthepower

supplyforitsinternalreal-timeclock(RTC).Undernormalconditions

thisbatterywilllastforaminimumofveyears.

LowbatterypoweraffectstheoperationoftheRTC,causingittoreset

ateverypower-up.Whenthebatteryneedsreplacing,alogmessage

willappearintheproduct’sserverreport.Formoreinformationabout

theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.

Thebatteryshouldnotbereplacedunlessrequired,butifthebattery

doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor

assistance.

Lithiumcoincell3.0Vbatteriescontain1,2-dimethoxyethane;ethylene

glycoldimethylether(EGDME),CASno.110-71-4.

WARNING

•Riskofexplosionifthebatteryisincorrectlyreplaced.

•Replaceonlywithanidenticalbatteryorabatterywhichis

recommendedbyAxis.

•Disposeofusedbatteriesaccordingtolocalregulationsor

thebatterymanufacturer'sinstructions.

DisposalandRecycling

Whenthisproducthasreachedtheendofitsusefullife,disposeof

itaccordingtolocallawsandregulations.Forinformationabout

yournearestdesignatedcollectionpoint,contactyourlocalauthority

responsibleforwastedisposal.Inaccordancewithlocallegislation,

penaltiesmaybeapplicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbedisposedof

togetherwithhouseholdorcommercialwaste.Directive2012/19/EU

onwasteelectricalandelectronicequipment(WEEE)isapplicablein

theEuropeanUnionmemberstates.Topreventpotentialharmto

humanhealthandtheenvironment,theproductmustbedisposed

ofinanapprovedandenvironmentallysaferecyclingprocess.For

informationaboutyournearestdesignatedcollectionpoint,contact

yourlocalauthorityresponsibleforwastedisposal.Businessesshould

contacttheproductsupplierforinformationabouthowtodispose

ofthisproductcorrectly.

ThisproductcomplieswiththerequirementsofDirective2011/65/EUon

therestrictionoftheuseofcertainhazardoussubstancesinelectrical

andelectronicequipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthelegislative

actAdministrationontheControlofPollutionCausedbyElectronic

InformationProducts(ACPEIP).

ContactInformation

AxisCommunicationsAB

Emdalavägen14

22369Lund

Sweden

Tel:+46462721800

Fax:+4646136130

www.axis.com

Support

Shouldyourequireanytechnicalassistance,pleasecontactyourAxis

reseller.Ifyourquestionscannotbeansweredimmediately,your

resellerwillforwardyourqueriesthroughtheappropriatechannelsto

ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:

•downloaduserdocumentationandsoftwareupdates

•ndanswerstoresolvedproblemsintheFAQdatabase.Search

byproduct,category,orphrase

•reportproblemstoAxissupportstaffbyloggingintoyourprivate

supportarea

•chatwithAxissupportstaff

•visitAxisSupportatwww.axis.com/techsup/

LearnMore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,

webinars,tutorialsandguides.

AXISQ6052PTZDomeNetworkCamera

TableofContents

SafetyInformation..........................................6

HazardLevels...................................................6

OtherMessageLevels............................................6

HardwareOverview..........................................7

ConnectorsandButtons..........................................7

LEDIndicators..................................................8

AccesstheProduct..........................................9

AccessfromaBrowser...........................................9

AccessfromtheInternet..........................................9

SettheRootPassword...........................................10

TheLiveViewPage..............................................10

MediaStreams.............................................15

HowtoStreamH.264............................................15

MJPEG........................................................15

AXISMediaControl(AMC)........................................15

AlternativeMethodsofAccessingtheVideoStream....................16

AccessAudioStreams............................................16

SetUptheProduct..........................................18

BasicSetup....................................................18

VideoandAudio............................................19

SetUpVideoStreams............................................19

Aboutstreamproles............................................21

AboutONVIFmediaproles.......................................21

CameraSettings................................................21

Aboutoverlays..................................................24

PrivacyMask...................................................26

SetUpAudio...................................................26

AudioClips....................................................28

ConguretheLiveViewPage.................................29

PTZ(PanTiltZoom).........................................31

Aboutpresetpositions...........................................31

Autotracking...................................................32

Gatekeeper....................................................33

Aboutguardtours...............................................33

OSDIZones....................................................34

Advanced......................................................35

ControlQueue..................................................36

Detectors..................................................37

ShockDetection................................................37

MotionDetection...............................................37

AudioDetection................................................38

Applications...............................................39

ApplicationLicenses.............................................39

UploadApplication..............................................39

ApplicationConsiderations........................................39

Events....................................................41

SetUpActionRules.............................................41

AddRecipients..................................................43

CreateSchedules................................................45

SetUpRecurrences..............................................45

Recordings.................................................46

FindRecordings.................................................46

PlayRecording..................................................46

ExportVideoClip................................................47

ContinuousRecording............................................47

Languages.................................................48

SystemOptions.............................................49

Security.......................................................49

Date&Time....................................................51

Network.......................................................52

Storage.......................................................57

AXISQ6052PTZDomeNetworkCamera

TableofContents

Ports&Devices.................................................59

Maintenance...................................................60

Support.......................................................60

Advanced......................................................61

ResettoFactoryDefaultSettings...................................61

Axismulticable.............................................63

Troubleshooting............................................64

ChecktheFirmware.............................................64

UpgradetheFirmware...........................................64

Symptoms,PossibleCausesandRemedialActions.....................64

TechnicalSpecications......................................68

ConnectionDiagrams............................................71

PerformanceConsiderations.......................................71

AXISQ6052PTZDomeNetworkCamera

SafetyInformation

HazardLevels

DANGER

Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.

WARNING

Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.

CAUTION

Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury.

NO NO

TICE TICE

TICE

Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.

OtherMessageLevels

Important

Indicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.

Note

Indicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.

AXISQ6052PTZDomeNetworkCamera

HardwareOverview

NO NO

TICE TICE

TICE

Makesurethedomeisattachedinoperationmode,otherwisefocusmaybeaffected.

Partnumber(P/N)&Serialnumber(S/N)

Networkconnector(PoE+)

Multi-connector

Dome

SDcardslot

StatusLEDindicator

Controlbutton

Powerbutton

ConnectorsandButtons

Fortechnicalspecications,seepage68.

NetworkConnector

RJ45EthernetconnectorwithPoweroverEthernetPlus(PoE+).

NO NO

TICE TICE

TICE

Usethesuppliedmidspan.

NO NO

TICE TICE

TICE

Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetworkshall

beintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s

instructions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.

AXISQ6052PTZDomeNetworkCamera

HardwareOverview

Multi-connector

Terminalconnectorforconnectingexternalequipment:

•Audioequipment

•Input/Output(I/O)devices

•AC/DCpowersupply

Whenconnectingexternalequipment,amulti-connectorcable(availablefromAxis)isrequiredinordertomaintaintheproduct’s

NEMA/IPrating.Formoreinformation,seeAxismulticableonpage63.

SDcardslot

NO NO

TICE TICE

TICE

•RiskofdamagetoSDcard.Donotusesharptools,metalobjectsorexcessiveforcewheninsertingorremovingthe

SDcard.Useyourngerstoinsertandremovethecard.

•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.Disconnectpoweror

unmounttheSDcardfromtheAxisproduct’swebpagesbeforeremoval.

ThisproductsupportsSD/SDHC/SDXCcards(notincluded).

ForSDcardrecommendations,seewww.axis.com

ControlButton

Forlocationofthecontrolbutton,seeHardwareOverviewonpage7.

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.Seepage61.

•ConnectingtoanAXISVideoHostingSystemservice.Seepage53.Toconnect,pressandholdthebuttonforabout3

secondsuntiltheStatusLEDashesgreen.

•ConnectingtoAXISInternetDynamicDNSService.Seepage53.Toconnect,pressandholdthebuttonforabout3seconds.

PowerButton

Pressandholdthepowerbuttontotemporarilypowertheproductwhenthedomecoverisremoved.Thepowerbuttonisalsoused

withthecontrolbuttontoresetthecameratofactorydefaultsettings.Seepage61.

LEDIndicators

StatusLED

Indication

Unlit

Connectionandnormaloperation.

GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.

Amber

Steadyduringstartup.Flashesduringrmwareupgrade.

Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.

AXISQ6052PTZDomeNetworkCamera

AccesstheProduct

ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Werecommendthefollowingbrowsers:

•InternetExplorer

withWindows

•Safari

withOSX

•Chrome

orFirefox

withotheroperatingsystems.

ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.

TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreamsandone(1)AACaudiolicense.Thelicensesare

automaticallyinstalledwithAMC.Theadministratorcandisabletheinstallationofthedecoderstopreventinstallationofunlicensed

copies.

Note

•QuickTime

isalsosupportedforviewingH.264streamsandforaudio.

AccessfromaBrowser

1.Startawebbrowser.

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.

ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe

drop-downlist.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout

howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis

Supportwebatwww.axis.com/techsup

Note

ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe

congured.Forinstructions,seeSettheRootPasswordonpage10.

4.Theproduct’sLiveViewpageopensinyourbrowser.

Note

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand

userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin

yourownLiveViewpage.

AccessfromtheInternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust

congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which

willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>

Network>TCP/IPAdvanced.

Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage55.SeealsoAXISInternetDynamicDNSServiceat

www.axiscam.net

ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

AXISQ6052PTZDomeNetworkCamera

AccesstheProduct

SettheRootPassword

ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot

Passworddialog,whichopenswhentheproductisaccessedforthersttime.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS

certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The

HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage50.

Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe

resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettingsonpage61.

TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1.ClickUseHTTPS.

Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe

passwordcannowbesetsecurely.

2.Enterapasswordandthenre-enterittoconrmthespelling.

3.ClickOK.Thepasswordhasnowbeencongured.

TheLiveViewPage

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser

preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView

page.Thefollowingprovidesanoverviewofeachavailablecontrol.

ControlsontheLiveViewPage

ClicktheViewsizebuttonstoshowtheimageinfullsize(rightbutton)ortoscaledowntheimageto

tthebrowserwindow(leftbutton).

SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformation

abouthowtocongurestreamproles,seepage21.

ClickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthow

toenableandcongureoutputbuttons,seepage30.Theoutputbuttonnamemaydifferdependingon

thenameenteredintheI/OPortsconguration.

ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.For

informationabouthowtoenableandcongureoutputbuttons,seepage30.

UsetheManualTriggerbuttontotriggeranactionrulefromtheLiveViewpage.Forinformationabout

howtocongureandenablethebutton,seeManualTriggeronpage1 1.

ClickontheFocusrecallplusbuttontosavethefocussettinginthecurrentpan/tilt/zoomposition.For

informationaboutthefocusrecallfunction,seepage13.

AXISQ6052PTZDomeNetworkCamera

AccesstheProduct

ClickontheFocusrecallminusbuttontoremovethefocusrecallareaatthecurrentpan/tilt/zoom

position.Forinformationaboutthefocusrecallfunction,seepage13.

ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen

theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>

ActionButtons.

TheAudioclipdrop-downlistallowsyoutoplayanaudioclipfromtheLiveViewpage.Selectthe

audioclipandclickthePlaybutton.

Theproduct’sfansarecontrolledbytheambienttemperatureandareturnedonandoffautomatically.

Ifrequired,thefanscanbeactivatedmanuallybyclickingtheFanbutton.Toshowthebutton,goto

Setup>LiveViewCong.UnderActionButtons,selectShowfanbuttonandspecifythenumberof

minutesthefansshouldbeactivated.

EnableordisabletheGatekeeperbyselectingOnorOfffromthedrop-downlist.Formoreinformation

abouttheGatekeeper,seepage33.

ManualTrigger

TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto

validateactionsduringproductinstallationandconguration.

Tocongurethemanualtrigger:

1.GotoSetup>Events.

2.ClickAddtoaddanewactionrule.

3.FromtheTriggerdrop-downlist,selectInputSignal.

4.Fromtheseconddrop-downlist,selectManualTrigger.

5.Selectthedesiredactionandconguretheothersettingsasrequired.

Formoreinformationaboutactionrules,seeEventsonpage41.

ToshowthemanualtriggerbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewCong.

2.UnderActionButtons,selectShowmanualtriggerbutton.

AXISMediaControlviewertoolbar

TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC)onpage15formore

information.Thetoolbardisplaysthefollowingbuttons:

ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.

TheStopbuttonstopsthemediastream.

TheSnapshotbuttontakesasnapshotofthevideoimage.

AXISQ6052PTZDomeNetworkCamera

AccesstheProduct

ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer

keyboardtocancelfullscreenview.

TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved

canbespeciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.

AMCAudioControls

AMCaudiobuttonscontrolthespeakersandmicrophoneconnectedtotheclientcomputer.Thebuttonsareonlyvisiblewhen

audioisenabled.

Forinformationabouthowtocongureaudio,seeSetUpAudioonpage26.

Speakerbutton—Clicktoturnthespeakersonoroff.

Microphonebutton–Clicktomuteorunmutethemicrophone.InSimplex-speakeronlymode,theMicrophoneandTalk

buttonsmustbothbeactivetosendaudiototheAxisproduct.Clickeitherbuttontostopaudiotransmission.

Usetheslidertocontrolthevolumeofthespeakersandthemicrophone.

Half-duplexmode

TheTalk/Listenbuttonisusedtoswitchbetweensendingandreceivingaudio.Thebuttoncanbecongured

fromtheAudiotabintheAMCControlpanel:

•Push-To-Talkmode:Clickandholdthebuttontotalk/send.Releasethebuttontolisten.

•Togglemode:Clickoncetoswitchbetweentalkingandlistening.

Simplex–speakeronlymode

Tosendaudio,theTalkandMicrophonebuttonsmustbothbeactive.Clickeitherbuttontostopaudio

transmission.

PTZControls

TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder

SystemOptions>Security>Users.

WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor

releasecontrolofthePTZcontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.

ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe

mousepointer.

ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.

Thecentermodebuttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawa

rectanglesurroundingtheareatobemagnied.Tozoomout,rotatethemousewheel.

ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.

User-denedbuttonscanalsoappearintheControlpanel.SeeControlsonpage35.

Selectarecordedtourandclicktoplayapreviouslyrecordedtourandclicktostop.See

TourRecordingonpage34.

SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeeAboutpreset

positionsonpage31.

ClicktheStartAutoTrackbuttontostartautotrackingdirectlyfromtheLiveViewpage.See

Autotrackingonpage32.

AXISQ6052PTZDomeNetworkCamera

AccesstheProduct

PanandTiltbars–Usethearrowstopanandtiltthecameraview,orclickonapositiononthebartosteerthecameraviewto

thatposition.

Zoombar–Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.

Focusbar–Usethearrowstofocusthecamera,orclickonapositiononthebartosetthefocusposition.Usingthefocusbarwill

disabletheproduct’sautofocus.Tore-enable,usethePTZcontrolpanelwhichisopenedbyclickingtheCtrlpanelbutton(seeabove).

Irisbar–Clickonapositiontosetamanualexposureleveltomaketheimagebrighterordarker.Thiswilldisableautoiris(automatic

exposure)andsetxedlevelsoniris,gainandshutterspeed.Tore-enableautoiris,usethePTZcontrolpanelwhichisopenedby

clickingtheCtrlpanelbutton(seeabove).Ifautoirisisenabled,AutoisvisiblenexttotheIrisbarbar.

Important

InanenvironmentwithvaryinglightconditionsitisrecommendedtousetheBrightnessbarinsteadoftheIrisbartoadjust

imagebrightnesssincechangingthebrightnesslevelwillnotdisableautoiris(automaticexposure).

Brightnessbar–Clickonapositiononthebrightnessbartoadjusttheimagebrightness.Thissettingwillnotbesaved.Tomakea

savedchange,gotoSetup>Video>CameraSettings>Brightnessandadjustthebrightness.

ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage35.

Aboutfocusrecall

Whenyouaddafocusrecallarea,thecamerasavesthefocussettingsatthatspecicpan/tiltrange.Whenyouhavesetafocus

recallareaandthecameraentersthatareaintheliveview,thepreviouslysavedfocuswillberecalledautomatically.It’senough

tocoverhalfoftheareaforthecameratorecallthefocus.

Thefocusrecallfeatureissuitableinthefollowingscenarios:

•Whenthereisaalotofmanualoperationinliveview,forexamplewithajoystick.

•WherePTZpresetpositionswithmanualfocusarenotefcient,forexamplemovementswherethefocussettingchanges

continuously.

•Inlow-lightscenarios,wheretheautofocusischallengedbythelightingconditions.

Note

•Thefocusrecalloverridesthecamera’sautofocusatthespecicpan/tiltrange.

•Apresetpositionoverridesthefocussettingsavedinthefocusrecallarea.

•Themaximumamountoffocusrecallareasis20.

AXISQ6052PTZDomeNetworkCamera

AccesstheProduct

Theimageshowsanexampleofafocusrecallareamarkedwithawhitesquare.Assoonasthecameradetectsthefocusrecallarea,the

camerarecallsthepreviouslysetfocus.Thismeansthat,inthisexample,thefocusissetonthecarregardlessofzoomfactor.

Howtoaddafocusrecallarea

1.Pan,tiltandzoomintotheareawhereyouwouldliketohavefocus.

2.Setthefocus,eitherusetheautofocusoradjustmanuallybyusingthefocusbar.

3.Clickonthefocusrecallbutton.Thebuttontogglesfromplustominustoshowthatthefocusrecallareaisadded.

Howtoremoveafocusrecallarea

1.Pan,tiltandzoomtoenterthefocusrecallarea.

2.Clickonthefocusrecallbutton

.Thebuttontogglesfromminustoplustoshowthatthefocusrecallarea

isremoved.

AXISQ6052PTZDomeNetworkCamera

MediaStreams

TheAxisproductprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwill

determinethetypeyouuse.

TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable

streamproles.Otherapplicationsandclientscanaccessvideoandaudiostreamsdirectly,withoutgoingviatheLiveViewpage.

HowtoStreamH.264

H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion

JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace

arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.

Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof

yournetwork.TheavailableoptionsinAXISMediaControlare:

UnicastRTP

Thisunicastmethod(RTPoverUDP)isused

forliveunicastvideo,especiallywhenitis

importanttohaveanup-to-datevideostream,

evenifsomeframesaredropped.

RTPoverRTSP

Thisunicastmethod(RTPtunneledoverRTSP)

isusefulasitisrelativelysimpletocongure

rewallstoallowRTSPtrafc.

RTPoverRTSPoverHTTP

Thisunicastmethodcanbeusedtotraverse

rewalls.Firewallsarecommonlyconguredto

allowtheHTTPprotocol,thusallowingRTPto

betunneled.

Unicastingisusedforvideo-on-demand

transmissionsothatthereisnovideotrafc

onthenetworkuntilaclientconnectsand

requeststhestream.

Notethatthereareamaximumof20

simultaneousunicastconnections.

MulticastRTP

Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways

up-to-date,evenifsomeframesaredropped.

Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof

clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe

routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.

Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20

simultaneousconnections.

AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe

AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.

Note

H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed

copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

MJPEG

ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient

tocreateastreamthatshowsconstantlyupdatedmotion.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage

containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS

MediaControlinInternetExplorerinWindows.

AXISMediaControl(AMC)

AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.

AXISQ6052PTZDomeNetworkCamera

MediaStreams

TheAMCControlPanelcanbeusedtocongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s

Manualformoreinformation.

TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:

•WindowsControlPanel(fromtheStartscreenorStartmenu)

•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.

AlternativeMethodsofAccessingtheVideoStream

YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:

•MotionJPEGserverpush(ifsupportedbytheclient,ChromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP

connectiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.

•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths

canbeused:

•QuickTime

.Thefollowingpathscanbeused:

Note

•<ip>=IPaddress

•TheAxisproductsupportsQuickTime6.5.1andlater.

•QuickTimemayaddlatencytothevideostream.

•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee

this.

AccessAudioStreams

TheLiveViewpageprovidesaccesstoaudiothroughAXISMediaControl;inadditionaudiocanbeaccessedinthefollowingways:

•VAPIX®ApplicationProgrammingInterface(API)Formoreinformation,visitwww.axis.com/developer

•WindowsMediaPlayersupportssimplexaudio.Thefollowingpathscanbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

AXISQ6052PTZDomeNetworkCamera

MediaStreams

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

supportsG.711andAACaudioencoding.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

AXISQ6052PTZDomeNetworkCamera

SetUptheProduct

TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin

thetopright-handcorneroftheLiveViewpage.

•Administratorshaveunrestrictedaccesstoallsettings.

•Operatorshaverestrictedaccesstosettings,seeUsersonpage49

Seealsotheonlinehelp

BasicSetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage49.

2.TCP/IP.Seepage52.

3.Date&Time.Seepage51.

4.VideoStream.Seepage19.

5.AudioSettings.Seepage26.

TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.

AXISQ6052PTZDomeNetworkCamera

VideoandAudio

Thevideoandaudiosettingscanbeusedtooptimizevideoandaudioquality.Youcancongurethefollowing:

•Videostreamsettings.Seepage19.

•Streamproles.Seepage21.

•ONVIFMediaProles.Seepage21.

•Camerasettings.Seepage21.

•Overlayimage.Seepage24.

•Privacymask.Seepage26.

•Audiosettings.Seepage26.

•Audioclips.Seepage28.

SetUpVideoStreams

Tosetuptheproduct’svideostreams,gotoVideo&Audio>VideoStream.

Thevideostreamsettingsaredividedintothefollowingtabs:

•Image.Seepage19.

•Audio.Seepage26.

•H.264.Seepage20.

•Zipstream.Seepage20

•MJPEG.Seepage21.

PixelCounter

Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereis

aspecicsizerequirement,forexampleinfacerecognition.

Thepixelcountercanbeused:

•Whensettingupavideostream,seeSetUpVideoStreamsonpage19.UnderPreview,clickOpenandselecttheShow

pixelcounteroptiontoenabletherectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthe

numberofpixelsintheWidthandHeighteldsandclickApply.

•WhenaccessingtheLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-clickinthe

imageandselectPixelcounter.Usethemousetomoveandresizetherectangle.

Image

ThedefaultimagesettingscanbeconguredunderVideo&Audio>VideoStream.SelecttheImagetab.

Thefollowingsettingsareavailable:

•Resolution.Selectthedefaultresolution.

•SelectAspectratiocorrectiontoimprovetheappearanceofimagesinthebrowserwhenthevideostreamhasadifferent

aspectratio.Pixelscomprisingtheimagearerearrangedsoastoprovideamoreaccuraterepresentationoftheimage.

AXISQ6052PTZDomeNetworkCamera

VideoandAudio

•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe

compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.

•Rotateimage.Ifrequired,theimagecanberotated.

•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed

amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest

frameratepossibleunderthecurrentconditions.

•Overlaysettings.SeeAboutoverlaytextonpage24.

ClickSavetoapplythenewsettings.

H.264

H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.

AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas

P-framesonlycontainthedifferencesfrompreviousframes.

TheH.264streamsettingscanbeconguredfromtheVideo&Audio>VideoStreampage.SelecttheH.264tab.Thesettings

denedinthispagewillapplytoallH.264streamsthatdonotuseastreamprole.

TheGOPlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOPlengthmaysaveconsiderablyon

bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.

TheAxisproductsupportsthefollowingH.264prole(s):

•Baseline.TheBaselineproleisrecommendedforclientsthatdon’tsupportCABACentropycoding.

•Main.TheMainproleprovideshighercompressionwithmaintainedvideoqualitycomparedtotheBaselineprolebut

requiresmoreprocessingpowertodecode.

•High.TheHighproleprovidesreducedbitrateandhighercompressionwithmaintainedvideoqualitycomparedtothe

Mainprolebutrequiresmoreprocessingpowertodecode.

ThebitratecanbesetasVariablebitrate(VBR)orMaximumbitrate(MBR).VBRadjuststhebitrateaccordingtotheimage

complexity,usingupmorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.Whentheactivityin

thesceneincreases,thebitratewouldusuallyincreaseaswell.Ifthereisasurplusinbandwidth,thismaynotbeanissueand

selectingVariablebitrate(VBR)willbesufcient.Butifbandwidthislimited,itisrecommendedtocontrolthebitratebyselecting

Maximumbitrate(MBR).Whentheactivityinthesceneincreases,VBRadjuststhebitrateaccordingtothecomplexity,usingup

morebandwidthforincreasedactivityinthescene,andlessforlowersceneactivity.MBRallowsyoutosetatargetbitratethat

limitsthebandwidthconsumption.

TheMBRtargetbitrateworksliketheceilingofatent.Itlimitsthebitrate,whilemaintainingsomeexibility.Thebitrate

maybounceupanddownwithinthesettargetbutwhenitnearsthesettargetvalue,thelimitationkicksin.However,because

MBRwillalwaysprioritizeacontinuousvideostream,itallowstemporaryovershootsfromthetargetbitrate.Becausesettinga

targetvaluepreventsthebitratefromincreasing,framerateandimagequalityareaffectednegatively.Topartlycompensatefor

this,selectwhichvariableshallbeprioritized,framerateorimagequality.Notsettingaprioritymeansthatframerateand

imagequalityareequallyaffected.

Thecurrentbitratecanbesettoappearastextoverlay.UnderOverlaySettings,selectIncludetextandenterthemodier

#bintheeld.

Toapplythesettings,clickSave.

Axis’ZipstreamTechnology

Zipstreamisabitrate-reductiontechnologyoptimizedforvideosurveillance.ZipstreamreducestheaveragebitrateintheH.264

streambyremovingunnecessarydataandmakesitpossibletoallowhigherresolutions,reducestoragecostortokeeprecordingsfor

alongertime.Toreducethebitrate,Zipstreamreducesthenumberofbitsintheareasoftheimagethatarelessinterestingfroma

videosurveillanceperspective,forexamplethebackground.Imagedetailsthatareimportantforforensicvideoanalysis,forexample

facesandlicenseplates,arepreservedwithenoughnumberofbits.

AXISQ6052PTZDomeNetworkCamera

VideoandAudio

TheseZipstreamstrengthoptionsareavailable:

•Off.Zipstreamdisabled.

•LowestZipstreamstrength.Lowbandwidthreduction.Novisiblequalitydegradationinmostscenes

•MediumZipstreamstrength.Mediumbandwidthreduction.Limitedvisualqualitydegradationinnotprioritizedareasin

somescenes

•HighestZipstreamstrength.Highbandwidthreduction.Visiblequalitydegradationinnotprioritizedareasinmanyscenes

LowestZipstreamstrengthisthedefaultsettingfortheproduct.Thiscongurationisverysafetouseinallapplicationswhilestill

reducingthebitrate.

Forcloud-connectedcamerasorcamerasusingedgestoragethatneedtolimitthebitrateforincreasedstoragetimeitis

recommendedtoselecttheHighestZipstreamstrength.Thissettingisverygoodtocombinewithmotiondetectiontriggeringand

variablebitrate(VBR)wherethebitrateisallowedtoadapttochangesincomplexityinthescene.

Axis’ZipstreamTechnologyforH.264conformstotheH.264standardandiscompatiblewiththird-partyclientsandVMSsolutions

thatdecodeH.264video.

ThebitratecontrollerbuiltintotheproductcanbecombinedwithZipstreamtoenforceamaximumbitrate(MBR)limit.Axis

CommunicationsrecommendsusingVBRorMBRwitharatherhighbitratelimittoenablethefullpotentialofAxis’Zipstream

Technology.

MJPEG

Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe

bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting

providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe

sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage,

themaximumframesizeshouldbesettoanoptimalvalue.

Aboutstreamproles

Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream

prolescanbeused:

•Whensettinguprecordingusingactionrules.SeeEventsonpage41.

•Whensettingupcontinuousrecording.SeeContinuousRecordingonpage47.

•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.

Tocreateanewproleormodifyanexistingprole,gotoSetup>Video&Audio>StreamProles.

ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.

AboutONVIFmediaproles

AnONVIFmediaproleconsistsofasetofcongurationsthatcanbeusedtochangemediastreamsettings.ONVIFmediaproles

canbeusedbyaclienttoconguremediastreamproperties.

TheONVIFMediaProlespagelistsallpreconguredproles.Theseprolesareincludedintheproductforquicksetup.Youcan

add,modifyorremoveONVIFmediaprolesfromthispage.

CameraSettings

TheVideo&Audio>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.

AXISQ6052PTZDomeNetworkCamera

VideoandAudio

Note

Thepadlockiconshowsthatthefeatureislockedbecauseofothersettings.Pointthemouseoverthepadlocktoget

informationaboutwhatsettingsneedtobechangedtounlockthefeature.

Aboutcapturemodes

Theselectedcapturemodeenablesdifferentresolutionsandframerateintheproduct.TheAmericasusuallyuseNTSC,whereas

mostotherpartsoftheworldusePAL.

CapturemodeMaximumframerate

Resolution

720x576

4CIF

704x576

2CIF

704x288

CIF

352x288

PAL50fps

QCIF

176x144

720x480

4CIF

704x480

2CIF

704x240

CIF

352x240

NTSC

60fps

QCIF

176x120

Howtochangecapturemode

1.GotoSetup>Video&Audio>CameraSettings.

2.Selectthenewcapturemode.

3.ClickSave.

Tochangeresolution,gotoSetup>Video&Audio>VideoStream.

ImageAppearance

TochangeImageAppearancegotothemenusunderSetup>Video&Audio>CameraSettings.

IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturationandthevalue0gives

minimumcolorsaturation.

TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.

IncreasingtheSharpnesscanincreasebandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowlight

conditions.Alowersettingreducesimagenoise,butthewholeimagewillappearlesssharp.

WhiteBalance

TochangethissettinggotoSetup>Video&Audio>CameraSettings

Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis

productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight

sourcefromthedrop-downlist.Foradescriptionofeachavailablesetting,seetheonlinehelp

AXISQ6052PTZDomeNetworkCamera

VideoandAudio

WideDynamicRange

WideDynamicRange(WDR)processingbalancesthebrightestanddarkestsectionsofascenetoproduceanimagethatisbalanced

inlightingtoprovidemoredetail.Widedynamicrangecanimprovetheexposurewhenthereisaconsiderablecontrastbetweenlight

anddarkareasintheimage.TherearethreedifferentWDRmodes:

WDR1-contrast

WDR2-doubleexposure

WDR3-contrastanddoubleexposure

ThedifferentWDRsettingsadjustforvariousamountsofcontrastintheimage.UseahigherWDRnumberforahighercontrast.

EnableWDRinintensebacklightconditions.DisableWDRinlowlightconditionsforoptimalexposure.

ExposureSettings

Exposurecontrol-Thesesettingsisusedtoadapttotheamountoflightused.Automaticisthedefaultsettinganditcanbe

usedinmostsituations.Theshutterspeedisautomaticallysettoproduceoptimumimagequality.UseManualifyouhavespecial

requirementsfortheexposuresettingandwishtolockit.Selectthedesiredexposuretimefromthedrop-downlist.

Maxexposuretime-Shutterspeed,alsocalled‘exposuretime’standsforthelengthoftimethecamerashutterisopen,thereby

exposingthecamerasensortolight.Ifshutterspeedisfastitcanfreezeactioneffectively.Ifshutterspeedisslow,itcancause

movingobjectstoappearblurred.Decreasingtheexposuretimewillreducemotionblur.

Allowslowshutter-SelectAllowslowshuttertoletthecameradecreasetheshutterspeedinlowlighttoimproveimagebrightness.

Maxgain-Measuredindecibels(dB),gaindescribestheamountofamplicationappliedtoasignal,inthiscasethevisual

informationintheimage.Ahighlevelofamplicationmayprovideabetterimageinverylowlightsituations.Ahighgainwillalso

increasetheamountofimagenoise.

Exposurezones-Thissettingdetermineswhichpartoftheimageisusedtocalculatetheexposure.Formostsituations,theAuto

settingcanbeused.Forparticularrequirements,selectapredenedarea.

IRcutlter-TheIRcutlterpreventsinfrared(IR)lightfromreachingtheimagesensor.Inpoorlightingconditions,orwhen

usinganexternalIRlamp,settheIRcutltertoOff.Thisincreaseslightsensitivityandallowstheproductto“see”infraredlight.

TheimageisshowninblackandwhitewhentheIRcutlterisoff.SettheIRcutltertoAutotoautomaticallyswitchbetween

OnandOffaccordingtothelightingconditions.

Day/Nightshiftpriority-UsetheDay/Nightshiftprioritybartodeterminewhenthecamerashiftsintoeitherdaymodeornight

mode.Bydefault,thecamerawillautomaticallychangefromdaytonightmodeatapre-denedlevelwhichcorrespondstolight

conditions.Bydraggingthebarhandletowardsthesun,thecamerawillchangetodaymodeearlierandchangetonightmodelate.

ImageSettings

Important

Theautofocusbehaviorisaffectedbyfactorssuchaslightconditions,contrastsinthescene,andobjectsmovinginandout.In

theseconditionsorscenes,amanualfocuscouldbepreferabletoenhanceperformanceandallowthecameratofocusfaster.

Autofocusenabled-Autofocusenablesthecameratofocusalthoughthedistancetodifferentobjectsofinterestisconstantly

changing.Wheneverthecamera’span/tilt/zoompositionischanged,theautofocusperformsasearchtondtheidealfocuspoint.

Automaticfocusingisenabledbydefault.Ifthefocuspositionischangedmanuallyusingthefocusbar,autofocuswillbedisabled

evenifenabledinImageSettings.Inthiscase,usethePTZcontrolpaneltoenableautofocus,seepage12.Ifrequired,thefocus

controlcanbedisabledunderPTZ>Advanced>Controls.

Autodefog-Theproductwilldetectfogandautomaticallylteritouttogetaclearimage.Selecttheleveloffogremovalfromthe

drop-downlist.Highimpliesthatmaximumfogremovalisappliedandoffimpliesnofogremoval.Autodefogcanbeactivated

incorrectlyinsceneswithlowcontrast,highlightlevelvariationsorwhenautofocusisslightlyoff.Thiscanaffecttheimagequality

byforexample,increasingimagecontrast.Also,toomuchbrightnesscannegativelyimpacttheimagequalitywhendefogisactive.

Defog-Selectthisfeaturetocountertheeffectsoffoggyweatherandgetaclearimage.

AXISQ6052PTZDomeNetworkCamera

VideoandAudio

Noisereduction-SettoOntoenablenoisereduction.Noisereductionmayincreasetheamountofmotionblur.

Recoverymethod-Recoverymethodisusefulwhenthelightingconditionsvariesintheimageandinlowlightconditionswhen

WDRisnotsuitable.Thefeatureadjustseitherthebrightestorthedarkestpartsoftheimage.SelectHighlightsrecoverytodecrease

brightnesstothebrightpartsoftheimage.SelectShadowsrecoverytoincreasebrightnesstothedarkpartsoftheimage.

Stabilizer-Whenmonitoringenvironmentsthataresubjecttovibrations(e.g.trafccontrol),imagesmayappeartobeunsteady.

SelectOntosteadytheimage.Seetheonlinehelp

formoreinformation.

ImagefreezeonPTZ-SelectAllmovementstofreezetheimagewhilethecameraismovingduringapan,tiltorzoomoperation.

Oncethecamerareachesitsnewposition,theviewfromthatpositionisshown.Presetsfreezestheimageonlywhenthecamera

movesbetweenpresetpositions.

Aboutoverlays

Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,

orduringproductinstallationandconguration.

Aboutoverlaytext

Anoverlaytextcanincludethecurrentdateandtime,oratextstring.Whenusingatextstring,so-calledmodierscanbeusedto

displayforexamplethecurrentbitrateorthecurrentframerate.

Youcanchoosebetweenthefollowingtextoverlaysizes:

Size

TextheightBackgroundheight

Small

10pixels20pixels

Medium16pixels28pixels

Large21pixels36pixels

Itisalsopossibletodisplaytextwhenanactionruleistriggered,seeHowtoincludeoverlaytextinanactionruleonpage24.

Howtoincludeoverlaytext

1.GotoVideo&Audio>VideoStreamandselecttheImagetab.

2.Toincludedateandtime,selectIncludedateandIncludetime.

3.Toincludeatextstring,selectIncludetextandenterthetextintheeld.Modierscanbeused,seeFileNaming&

Date/TimeFormatsintheonlinehelp

4.Selectsize,color,andplacementofthetextstring.

5.ClickSave.

Tomodifythedateandtimeformat,gotoSystemOptions>Date&Time.SeeDate&Timeonpage51.

Howtoincludeoverlaytextinanactionrule

Example

Todisplaythetext“Motiondetected”whenmotionisdetected,enter#DintheIncludetexteldandenter“Motiondetected”in

theTexteldwhensettinguptheactionrule.

1.GotoVideo&Audio>VideoStreamandselecttheImagetab.

2.UnderOverlaySettings,selectIncludetext.

3.Enterthemodier#D.Whentheruleistriggered,#Disreplacedbythetextspeciedintheactionrule.

AXISQ6052PTZDomeNetworkCamera

VideoandAudio

Additionaltextinthiseldwillbedisplayedalsowhentheactionruleisnotactive.

4.GotoEvents>ActionRulesandcreateyouractionrule.

5.FromtheActionslist,selectOverlayText.

6.EnterthetexttodisplayintheTexteld.

7.SpecifytheDuration.Thetextcanbedisplayedwhiletheruleisactiveorforaxednumberofseconds.

Howtodisplaythepanortiltpositionasatextoverlay

Itmaybeusefultoretrieve,forinstancefromarecordedvideo,thepanortiltposition(indegrees)inwhichaneventhastaken

place.Thiscanbeobtainedbyincludingthepositionintheimageasatextoverlay,usingamodier.Todisplaythepanpositionasa

textoverlay:

1.GotoSetup>Video>VideoStream.

2.UnderOverlaysettings,selectIncludetext.

Enter#xtoshowthepanposition.

Enter#ytoshowthetiltposition.

3.Conguretheoptionalsize,colorandpositionofthetextoverlay.

4.ClickSave.

5.GototheLiveViewpagetoconrmthesetting.

Aboutoverlayimages

Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexampleacompanylogo,isrstuploadedto

theAxisproductandthenusedtoprovideextrainformationortomaskapartoftheimage.

Imagespecications:

•TheuploadedimageshouldbeaWindows24-bitBMPimagewithmaximum250colors.

•Theimagewidthandheight,inpixels,mustbeexactlydivisiblebyfour.

•Theimagecannotbelargerthanthemaximumimageresolution.

•Ifyoucombineatextoverlaywithandimageoverlay,thetextoverlayalwaystakespresidenceovertheoverlayimagein

height.Atextoverlayalwaysstretchesacrossthewholevideoimagewhichmeansyoucannotshrinktheoverlaystripto

makeroomforanimage.Forinformationaboutthedifferenttextoverlayheights,seeAboutoverlaytext.

Sinceitisstatic,thepositionandsizeofanoverlayimageremainsthesameregardlessofresolutionandpan,tiltorzoommovements.

Toalwayscoveraselectedpartofthemonitoredarea,useaprivacymask.SeePrivacyMaskonpage26.

Howtouploadanoverlayimage

1.GotoVideo&Audio>OverlayImage.

2.ClickBrowseandbrowsetothele.

3.ClickUpload.

4.TheTransparencySettingspageisnowdisplayed:

-Tomakeacolorintheoverlayimagetransparent,selectUsetransparencyandentertheRGBhexadecimalvalue

forthecolor.Example:Tomakewhitetransparent,enterFFFFFF.

AXISQ6052PTZDomeNetworkCamera

VideoandAudio

Formoreexamplesofhexadecimalvalues,seetheonlinehelp.

-Toscaletheimageautomatically,selectScalewithresolution.Theimagewillbescaleddowntotthe

resolutionusedbytheAxisproduct.

5.ClickSave.

Howtoincludeanoverlayimage

1.GotoVideo&Audio>OverlayImage.

2.SelecttheimagetousefromtheUseoverlayimagelistandclickSave.

3.GotoVideo&Audio>VideoStreamandselecttheImagetab.

4.UnderOverlaySettings,selectIncludeoverlayimageatthecoordinates.

5.Tocontroltheimage’sposition,entertheX(horizontal)andY(vertical)coordinates.TheX=0andY=0positionis

thetopleftcorner.Ifapartoftheimageispositionedoutsidethevideoimage,theoverlayimagewillbemovedso

thatthewholeimageisvisible.

6.ClickSave.

PrivacyMask

Aprivacymaskisanareaofsolidcolorthatprohibitsusersfromviewingpartsofthemonitoredarea.Privacymaskscannotbe

bypassedviatheVAPIX®ApplicationProgrammingInterface(API).

ThePrivacyMaskList,Video&Audio>PrivacyMask,showsallthemasksthatarecurrentlyconguredintheAxisproductand

indicatesiftheyareenabled.

SincethePan/Tilt/Zoomcoordinatesdeneitssizeandposition,aprivacymaskisdynamicinrelationtothemonitoredarea.This

meansthatregardlessoftheangleandzoomofthelens,thesameplaceorobjectwillbehidden.Todeneatwhatmagnicationthe

maskshouldbedisplayed,zoomtothedesiredlevelandclickSetlevel.

Youcanaddanewmask,re-sizethemaskwiththemouse,chooseacolorforthemask,andgivethemaskaname.

Formoreinformation,seetheonlinehelp

Important

Addingmanyprivacymasksmayaffecttheproduct’sperformance.

SetUpAudio

Tochangetheproduct’saudiosettings,gotoVideo&Audio>AudioSettings.

Toincludetheaudiostreaminavideostream,gotoVideo&Audio>VideoStream.UndertheAudiotab,selectEnableaudio.

Eachstreamproleisaseparatevideostream.Toincludetheaudiostreaminallstreamproles,gototheaudiotabineachstream

prolesettingspageandenableaudio.Formoreinformation,seeAboutstreamprolesonpage21.

Note

AnAxismulticable(seeAxismulticableonpage63)isrequiredwhenconnectingexternalaudioequipmenttotheAxisproduct.

AudioModes

TheAxisproductsupportsthefollowingaudiomodes:

•Fullduplex–Simultaneoustwo-wayaudioallowingtheAxisproducttotransmitandreceiveaudioatthesametime.

AXISQ6052PTZDomeNetworkCamera

VideoandAudio

Thereisnoechocancellation;iffeedbackloopsappear,trymovingthemicrophoneorthespeaker.

•Half-duplex–AudiocanbetransmittedtoandfromtheAxisproductbutonlyinonedirectionatatime.Totransmit

audiousingtheLiveViewpage,usetheTalkandListenbuttons,seeAMCAudioControlsonpage12.

•Simplex–NetworkCameraspeakeronly-AudioistransmittedfromaclienttotheAxisproductandcanbeplayedby

aspeakerconnectedtotheproduct.TotransmitaudiousingtheLiveViewpage,theTalkandMicrophoneonbuttons

mustbothbeactive,seeAMCAudioControlsonpage12.

•Simplex–NetworkCameramicrophoneonly-Audiocapturedbytheproductmicrophoneistransmittedfromthe

Axisproducttooneormoreclients.

Tosettheaudiomode,gotoVideo&Audio>AudioSettingsandselectthedesiredmodefromtheAudiomodedrop-downlist.

AudioInput

AnexternalmicrophoneoralinesourcecanbeconnectedtotheAudio-inconnector.ConguretheaudioinputsettingsunderVideo

&Audio>AudioSettings.

Note

AnAxismulticableisrequiredwhenconnectingexternalaudioequipmenttotheAxisproduct.SeeAxismulticableonpage63.

UsetheInputgaintocontrolthevolumeoftheaudioinput.Ifthesoundistoolow,chooseahigherdBvalue,toamplifythe

sound.Ifthesoundistoohigh,choosealowerdBvalue.TheLevelbargivesavisualrepresentationoftheaudiosignallevelindB

relativetothefull-scaleinputlevel.

•Green—thesignalisatagoodlevel.

•Yellow—thesignalisbecomingdistorted.

•Red—thesignalisdistorted.

UsetheEncodingoptiontoselectdigitalaudioencodingformat.

•AACrequiresalicenseforbothencodinganddecoding.AACistheleastcomplicatedandmostwidelyusedcodec.If

achievingthebestpossibleaudioqualityisapriority,AACistherecommendedcodectouse.AnAAClicenseisincluded

intheAxisproduct.

•G711isanunlicensedstandardcodecthatisusefulwhenintegratingaudiointoaVoIPsystem

•G726isanunlicensedspeechcodecthatismostcommonlyusedwithinthesecurityindustry.

Note

TheSampleratedenesthenumberoftimespersecondthesoundissampled.Ahighersampleratewillprovidebetteraudio

quality,butalsorequiresagreaterbandwidth.

SettherequiredBitratedependingontheselectedencoding.Ahigherbitratewillgivebetteraudioquality.Alowerbitrate

mayhavelatencyordelay,butwillrequirelessbandwidth.

Formoreinformationaboutthesesettings,pleaseseetheonlinehelp

AudioOutput

AnexternalspeakercanbeconnectedtotheAudio-outconnector(anactivespeakerwithbuilt-inamplierisrequiredforthis).The

outputcanbeconnectedtoanotheramplierwithspeakers.Astereoconnectormustbeusedfortheaudioout.

ConguretheaudiooutputsettingsunderVideo&Audio>AudioSettings.

Note

AnAxismulticable(seeAxismulticableonpage63)isrequiredwhenconnectingexternalaudioequipmenttotheAxisproduct.

AXISQ6052PTZDomeNetworkCamera

VideoandAudio

Outputgain-Controlthevolumeofthelineaudiooutput.Ifthesoundistoolow,chooseahigherdBvalue.Ifthesoundis

toohigh,choosealowerdBvalue.

AudioClips

AnaudioclipisasoundlethatcanbeplayedwheneventsoccurordirectlyfromtheLiveViewpage.Theaudioclipmustrstbe

uploadedtotheAxisproductorrecordedbyamicrophoneconnectedtotheproduct.

Toadd,download,modifyorremoveaudioclips,gotoVideo&Audio>AudioClips.Formoreinformationseetheonlinehelp

ToconguretheAxisproducttoplayaudioclipswhenaneventoccurs,anactionrulemustbesetup.Formoreinformation,

seeEventsonpage41.

Note

Audioclipscannotbeusediftheproduct’saudiofunctionalityisenabled.TheaudiofunctionalityisenabledontheAudio

tabunderVideo&Audio>VideoStream.

AXISQ6052PTZDomeNetworkCamera

ConﬁguretheLiveViewPage

YoucancustomizetheLiveViewpageandalterittosuityourrequirements.Itispossibletodenethefollowingfeaturesof

theLiveViewpage.

•StreamProle.Seepage21.

•DefaultViewerforBrowser.Seepage29.

•ViewerSettings.Seepage29.

•ActionButtons.ThesearethebuttonsdescribedinControlsontheLiveViewPageonpage10.

•UserDenedLinks.Seepage30.

•OutputButtons.Seepage30.

DefaultViewerforBrowsers

FromLiveViewCong>DefaultViewerselectthedefaultmethodforviewingvideoimagesinyourbrowser.Theproductattempts

toshowthevideoimagesintheselectedvideoformatandviewer.Ifthisisnotpossible,theproductoverridesthesettingsand

selectsthebestavailablecombination.

BrowserViewerDescription

AMC

RecommendedviewerinInternetExplorer(H.264/MotionJPEG).

QuickTime

H.264.

WindowsInternetExplorer

StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa

newimage.

ServerPush

Recommendedviewerforotherbrowsers(MotionJPEG).

QuickTime

H.264.

Otherbrowsers

StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa

newimage.

Formoreinformation,pleaseseetheonlinehelp.

ViewerSettings

Tocongureoptionsfortheviewer,gotoLiveViewCong>ViewerSettings.

•SelectShowviewertoolbartodisplaytheAXISMediaControl(AMC)ortheQuickTimeviewertoolbarunderthevideo

imageinyourbrowser.

•H.264decoderinstallation.TheadministratorcandisableinstallationoftheH.264decoderincludedwithAXISMedia

Control.Thisisusedtopreventinstallationofunlicensedcopies.Furtherdecoderlicensescanbepurchasedfromyour

Axisreseller.

•SelectShowcrosshairinPTZjoystickmodetoenableacrossthatwillindicatethecenteroftheimageinPTZjoystick

mode.

•SelectUsePTZjoystickmodeasdefaulttoenablejoystickmode.Themodecanbechangedtemporarilyfromthe

PTZcontrolpanel.

•SelectEnablerecordingbuttontoenablerecordingfromtheLiveViewpage.Thisbuttonisavailablewhenusingthe

AMCviewer.TherecordingsaresavedtothelocationspeciedintheAMCControlPanel.SeeAXISMediaControl

(AMC)onpage15.

AXISQ6052PTZDomeNetworkCamera

ConﬁguretheLiveViewPage

UserDenedLinks

Todisplayuser-denedlinksintheLiveViewpage,selecttheShowcustomlinkoption,givethelinkanameandthenentertheURL

tolinkto.Whendeningaweblinkdonotremovethe'http://'fromtheURLaddress.Customlinkscanbeusedtorunscriptsor

activateexternaldevicesconnectedtotheproduct,ortheycanlinktoawebpage.Customlinksdenedascgilinkswillrunthe

scriptinthebackground,inahiddenframe.Deningthelinkasaweblinkwillopenthelinkinanewwindow.

OutputButtons

ExternalI/OdevicesconnectedtotheAxisproduct’soutputportscanbecontrolleddirectlyfromtheLiveViewpage.

Note

ToenablethissettingatleastoneI/Oportmustbeconguredasanoutputport.SeeI/OPortsonpage59.

TodisplayoutputbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewCong.

2.UnderOutputButtons,selectthetypeofcontroltouse:

-Pulseactivatestheoutputforadenedperiodoftime.Thepulsetimecanbesetfrom1/100secondto60

seconds.

-Active/Inactivedisplaystwobuttons,oneoreachaction.

Toconguretheactiveandinactivestates,gotoSystemOptions>Ports&Devices>I/OPortsandsettheport’sNormalstate.

FormoreinformationaboutI/Oports,seeI/OPortsonpage59.

Note

AnAxismulticableisrequiredwhenconnectingexternalI/OdevicestotheAxisproduct.SeeAxismulticableonpage63

AXISQ6052PTZDomeNetworkCamera

PTZ(PanTiltZoom)

Aboutpresetpositions

Apresetpositionisasavedviewthatcanbeusedtoquicklysteerthecameratoaspecicposition.Apresetpositionconsistsof

thefollowingvalues:

•Panandtiltpositions

•Zoomposition

•Focusposition(manualorautomatic)

•Irisposition(manualorautomatic)

Howtoaccessthepresetpositions

Presetpositionscanbeaccessedinseveralways:

•ByselectingthepresetfromthePresetpositionsdrop-downlistintheLiveViewPage.

•Whensettingupactionrules.Seepage41.

•Whensettingupguardtours.Seepage33.

•WhensettinguptheGatekeeper.Seepage33.

Howtoaddapresetposition

1.GotoSetup>PTZ>PresetPositions.

2.Clickintheimageorusethecontrolstosteerthecameraviewtothedesiredposition.

3.WriteanameintheCurrentpositioneld.

4.Ifrequired,selectUsecurrentpositionasHome.

5.ClickAddtosavethepresetposition.

Howtoincludethepresetpositionnameinanoverlaytext

1.GotoVideo&Audio.

2.SelectIncludeoverlaytext.

3.Writethemodier#Pintheeld.

4.ClickSave.

SettheHomePosition

TheHomepositionisreadilyaccessiblebyclickingtheHomebuttonontheLiveViewpageandinthePresetPositionssetupwindow.

Tosetacustomizedhomeposition,selectUsecurrentpositionasHomewhenaddingapresetposition.Theuser-denedhome

positionwillhave(H)added,forexample,Entrance(H).ThedefaultHomeposition,called“Home”,willstillbeavailable.

TheproductcanbeconguredtoreturntotheHomepositionwhenthePTZfunctionalityhasbeeninactiveforaspeciedlength

oftime.EnterthelengthoftimeintheReturntohomewheninactiveeldandclickSave.Setthetimetozerotopreventthe

productfromautomaticallyreturningtotheHomeposition.

AXISQ6052PTZDomeNetworkCamera

PTZ(PanTiltZoom)

SetNewPan0°

Important

SetnewPan0°affectsallpreviouslydenedpresets,guardtours,masksetc.

Theproductcanbemountedinthreedifferenthorizontaldirections.ThismaycausetheviewfromPan0°tobechangedfromthe

originalview.ClickSetnewPan0°tosetthepancoordinatesystemtozerointhecurrentdirection.SetnewPan0°canbeuseful

forinstancewhenre-installingtheproductaftermaintenance.

Autotracking

TheAxisproductcandetectmovementintheeldofview,forexampleamovingvehicleorperson.Ifautotrackingisenabled,the

Axisproductwillautomaticallypanandtilttofollowthemovingobject.Incasethereismuchsimultaneousmovement,theareawith

themostmovementwillbefollowed.Autotrackingcontinuesuntilthemovingobjectstopsordisappearsfromthemonitoredarea.

Movementinareasblockedbyprivacymasksandinexcludeareasdoesnottriggerautotracking.

ItisstronglyrecommendedtoenablethePTZControlQueueifautotrackingandguardtourareenabledsimultaneously.InthePTZ

ControlQueue,guardtourhaslowerprioritythanautotracking,soautotrackingwillnotbeabandonedtostartaguardtour.

Conguration

Start/StopAutotracking-ClickStarttoenableautotracking.Todisableautotracking,clickStop.

Settings-TheMovementtriggersensitivitylevelcanbesettoLow,MediumorHigh.Mediumisusuallyagoodchoice,dependingon

thesizeofthemovingobjectsandtheimagecontrast,aloworhighsensitivitymightbemoresuitable.

ExcludeAreas

Excludeareasareareaswheremovementistobeignored.

Note

Movementinanareablockedbyaprivacymaskisalwaysignored.

1.ClickAddareatocreateanexcludearea

2.Resizeandmovethearea(thebluerectangle)tothedesiredposition.

3.EnteradescriptivenameandclickSave.

Toremoveanarea,clickthenameoftheareaandclickRemove.Toenableordisableanarea,clickthenameoftheareaand

clickEnable/Disable.

MaxLimits

Thepanandtiltlimitsrestricttheareawhereautotrackingisallowed.Theareabeyondthesetlimitswillbeignored.Thismayprove

useful,forexample,toavoidtrackingbirdsinthesky.Betweenthepanstartandendlimits,autotrackingisallowedgoingclockwise.

Theillustrationsshowthedifferencebetweensettingarangefrom135°to45°(1)andarangefrom45°to135°(2).

1.SelectEnabletiltlimitandEnablepanlimitrespectivelytoenablethetiltandpanlimits.

2.EntertheTiltangleandPanlimitvalues,orclickthelinksandmovethebluehorizontalandverticalbarsinthepreview

windowuntilsatised.

3.ClickSave.

AXISQ6052PTZDomeNetworkCamera

PTZ(PanTiltZoom)

Topview

APanlimitstart

BPanlimitend

Gatekeeper

TheActiveGatekeepermonitorsanareasuchasanentrancegate.Whenmotionisdetectedinthemonitoredarea,theGatekeeper

will,dependingonconguration,steerthecameratoaselectedpresetpositionorstartautotrackingfromaselectedpresetposition.

Usingazoomed-inpresetpositioncanmakeitpossibleto,forexample,readalicenseplateoridentifyaperson.Whenmotion

isnolongerdetected,thecamerareturnstoitsHomepositionafteradenedtime.

ToenabletheGatekeeper,gotoPTZ>Gatekeeperandfollowtheonlineinstructions.

Itisalsopossibleto,forexample,recordvideoorsaveimages(takeasnapshot)whiletheGatekeeperisactive.GotoEventsandset

upanactionrulewithPTZPresetReachedorAutotrackingastrigger.

Aboutguardtours

Aguardtourdisplaysthevideostreamfromdifferentpresetpositions,one-by-one,inapredeterminedorderoratrandomandfor

congurabletimeperiods.Theenabledguardtourwillkeeprunningaftertheuserhasloggedofforclosedthebrowser.

TheguardtourcapabilityinthisAxisproductalsoincludestourrecording.TourrecordingisdescribedinTourRecordingonpage34.

Note

Forproductsthatsupportlimitedguardtours,thereisaxedminimumviewtimeof10seconds.

Howtocreateaguardtour

1.GotoSetup>PTZ>GuardTour.

2.ClickAdd.

3.Typeaname.

4.Specifythepauselengthbetweenruns.

5.Selectapresetpositionfromthedrop-downlistandclickAdd.

6.Tospecifyhowfastthecamerashouldmovetothepresetposition,enteravalueintheMoveSpeedeld.

7.Foreachpresetposition,entertheViewTimeinsecondsorminutes.

AXISQ6052PTZDomeNetworkCamera

PTZ(PanTiltZoom)

8.SpecifytheViewOrderofthepresetpositions,orselectRandomvieworder.

9.ClickSave.

Howtoeditaguardtour

1.GotoSetup>PTZ>GuardTour.

2.SelecttheguardtourintheGuardTourList.

3.ClickModify.

Howtodeleteaguardtour

1.GotoSetup>PTZ>GuardTour.

2.SelecttheguardtourintheGuardTourList.

3.ClickRemove.

TourRecording

Theguardtourfunctioninthisproductincludestourrecording,whichallowsrecordingofacustomtourusinganinputdevicesuchas

ajoystick,mouse,keyboardorthroughtheVAPIX®ApplicationProgrammingInterface(API).Arecordedtourisareplayofarecorded

sequenceofPan/Tilt/Zoommovements,includingtheirvariablespeedsandlengths.

Toaddarecordedtour:

1.GotoPTZ>GuardTourandclickAdd.

2.SelectCreatearecordtourandclickOK.

3.Enteradescriptivename.

4.Specifythepauselengthbetweenruns.

5.Click

tostartrecordingthePan/Tilt/Zoommovements.

6.Whensatised,click

7.ClickOK.

Note

Onlythenameoftherecordedtourandpausebetweenrunscanbemodied.Startinganewrecordingwilloverwritethe

existingguardtour.

TherecordedtourcanbeactivatedfromtheLiveViewandGuardTourpagesorthroughevents.Formoreinformationseethe

onlinehelp

OSDIZones

On-ScreenDirectionIndicator(OSDI)zonescanbeincludedintheoverlaytext(seeAboutoverlaytextonpage24)toaidtheuserto

navigatetheAxisproduct.EachOSDIzoneissetupwithcoordinatesandadescriptivename.

OSDIzonesaresetupunderPTZ>OSDIZones.TheAxisproductusesthecoordinatesofthecenteroftheviewtosetthelower

leftandupperrightzoneareas.FirstnavigatetowhereyouwouldlikethelowermostleftpointoftheOSDIzonetobelocated.

ClickGettosetthecoordinates.ProceedtowheretheupperrightpointofzoneshouldbelocatedandclickGet.Givethezonea

descriptivenameandclickOK.

AXISQ6052PTZDomeNetworkCamera

PTZ(PanTiltZoom)

ToincludethenameoftheOSDIzoneintheoverlaytext,gotoVideo&Audio<VideoStream<OverlaySettings.Checkthe

Includetextboxandenterthemodier#Lintheeld.Formoreinformationaboutmodiers,seeFileNaming&Date/Time

Formatsintheonlinehelp

Advanced

Limits

Denethepan,tilt,zoomandfocuslimitsfortheAxisproduct.Movementstotheleftandright,upanddown,canberestrictedto

narrowtheareaundersurveillance.

WhenEnableE-ipisselected,asittiltsdownandcontinuestopanbackwards,theAxisproductwillautomaticallycorrecttheview

andipit180degrees.Theleftlimitmustbesetto–180degreesandtherightlimitto180degreesfore-iptowork.

Nearfocuslimitisusedtopreventthecamerafromautofocusingonobjectsclosetothecamera.Thisway,thecameracanignore

objectssuchasoverheadwires,streetlights,orothercamerasplacedclosetothecamera.

Tomakethecamerafocusontheareasofinterest,setthenearfocuslimittoavaluethatisgreaterthanthedistanceatwhichthe

uninterestingobjectstendtoappear.Seeillustrationbelowwherexisthenearfocuslimitvalue.

Movespeedsetsthespeedofthecamera’spanandtiltmovements.Thedefaultsettingismaximumspeed.

Whenusingajoystick(oremulatingonewiththemouse)theEnableproportionalspeedsettingcanbeusedtoreducethemaximum

pan/tiltmovementspeed,i.e.thespeedthecameraviewmovesatwhenthejoystickispushedallthewayoutinanydirection.Thisis

usefulthentheviewiszoomedinonanobject.

Seetheonlinehelp

formoreinformation.

Controls

AdvancedPTZsettingscanbeconguredunderPTZ>Advanced>Controls.

ThePanelShortcutCommandButtonslistshowstheuser-denedbuttonsthatcanbeaccessedfromtheLiveViewpage’sCtrl

panel.ThesebuttonscanbeusedtoprovidedirectaccesstocommandsissuedusingtheVAPIX®applicationprogramminginterface.

ClickAddtoaddanewshortcutcommandbutton.

AXISQ6052PTZDomeNetworkCamera

PTZ(PanTiltZoom)

ThefollowingPTZcontrolsareenabledbydefault:

•Pancontrol

•Tiltcontrol

•Zoomcontrol

•Focuscontrol

•Iriscontrol

Todisablespeciccontrols,deselecttheoptionsunderEnable/Disablecontrols.

Note

DisablingPTZcontrolswillnotaffectpresetpositions.Forexample,ifthetiltcontrolisdisabled,theproductcanstillmoveto

presetpositionsthatrequireatiltmovement.

ControlQueue

Note

•TheadministratorcanenableanddisablePTZcontrolsforselectedusers.

•Toidentifydifferentusersintheviewergroup,cookiesmustbeenabledontheclient.

•TheControlqueuepolltimeismeasuredinseconds.Formoreinformationseetheonlinehelp

TheadministratorcansetupaqueueforPTZcontrollersfromPTZ>ControlQueue.Oncesetup,thePTZControlQueuebuttons

appearintheLiveViewpageofferingoneviewerexclusivecontrolforalimitedperiodoftime.Otheruserswillbeplacedinqueue.

Auserwhobelongstoagroup(seeUsersonpage49)withahigherPTZprioritycangobeforeotherusersinthequeueandtake

controloftheproduct.Theorderofpriorityisasfollows:

1.Administrator—AnadministratortakesoverPTZcontrolregardlessofwhoisrstinqueue.Theadministratorwillbe

removedfromthequeue60secondsafterthelastPTZcontrolcommand.

2.Event—TheAxisproductcanbeconguredtogotoapresetpositionwhentriggeredbyanalarm(seeEventsonpage41).

Theeventwillimmediatelybeplacedrstinthequeueexceptwhenanadministratorisincontrol.

3.Operator—Sameasadministratorbutwithlowerpriority

4.GuardTour—Aguardtour(seepage33)hasPTZcontrolforanindeniteperiodoftime.Itmaybeoverriddenbyan

operator,eventoradministrator.Theguardtourwillresumewhenhigherprioritygroupsleavethequeue.

5.Viewer—Multipleviewersmustwaitfortheirturn.Theviewerhas60secondsPTZcontrolbeforecontrolispassed

ontothenextviewerinqueue.

AXISQ6052PTZDomeNetworkCamera

Detectors

ShockDetection

EnableShockDetectionfromtheDetectorsmenu.Shockdetectionisused,forexample,togenerateanalarmiftheproductishit

byanobjectoriftheproductistamperedwith.

UsetheShocksensitivityslidertoadjustthesensitivitylevelatwhichtheproductshouldsendanalarm.Lowsensitivityvalue

impliesthattheproductwillgenerateanalarmonlyifthehitispowerful.Ahighsensitivityvalueimpliesthattheproductwill

generateanalarmevenwithmildtampering.

MotionDetection

Motiondetectionisusedtogenerateanalarmwhenevermovementstartsorstopsinthecameraview.

Motiondetectionisconguredbydeningupto10IncludeandExcludewindows:

•Includewindows—deneareaswheremotionshouldbedetected

•Excludewindows—deneareaswithinanIncludewindowthatshouldbeignored(areasoutsideIncludewindows

areautomaticallyignored).

Forinstructions,seeSetUpMotionDetectionWindowsonpage37.

Tocontrolthenumberofmotiondetectionalarms,theparametersObjectSize,HistoryandSensitivitycanbeadjusted.See

MotionDetectionParametersonpage37.

Oncemotiondetectionwindowsarecongured,theAxisproductcanbeconguredtoperformactionswhenmotionisdetected.

Possibleactionsincludeuploadingimagesandstartrecording.Formoreinformation,seeSetUpActionRulesonpage41.

Note

•Usingthemotiondetectionfeaturemaydecreasetheproduct’soverallperformance.

•ThepositionoftheMotionDetectionWindowisrelativetotheorientationoftheCamera.Changingtheorientationofthe

camerawillalsochangethepositionoftheMotionDetectionWindow.

SetUpMotionDetectionWindows

TosetupamotiondetectionIncludeWindow,followtheseinstructions:

1.GotoDetectors>MotionDetection.

2.SelecttheCongureIncludedWindowsoptionandclickNew.Selectthenewwindowinthelistofwindowsand

enteradescriptivename.

3.Adjustthesize(dragthebottomright-handcorner)andtheposition(clickonthetextatthetopanddragtothedesired

position)ofthewindow.

4.AdjusttheObjectSize,HistoryandSensitivityprolesliders(seeMotionDetectionParametersfordetails).Anydetected

motionwithinanactivewindowisindicatedbyredpeaksintheActivitywindow.

5.ClickSave.

Toexcludepartsoftheincludewindow,selecttheCongureExcludedWindowsandpositiontheexcludewindowwithinthe

includewindow.

Todeleteanincludeorexcludewindow,selectthewindowinthelistofwindowsandclickDel.

MotionDetectionParameters

Theparameterscontrollingmotiondetectionaredescribedinthetablebelow:

AXISQ6052PTZDomeNetworkCamera

Detectors

Parameter

ObjectSize

History

Sensitivity

Description

Objectsizerelativetowindow

size.

Objectmemorylength.

Differenceinluminance

betweenbackgroundand

object.

Highlevel(100%)

Onlyverylargeobjectstrigger

motiondetection.

Anobjectthatappearsin

thewindowtriggersmotion

detectionforalongtime

beforeitisconsideredas

non-moving.

Ordinarycoloredobjectson

ordinarybackgroundstrigger

motiondetection.

Mediumlevel(50%)

Alargedifferenceinluminance

isrequiredtotriggermotion

detection.

Lowlevel(0%)

Evenverysmallobjectstrigger

motiondetection.

Anobjectthatappearsin

thewindowtriggersmotion

detectiononlyforaveryshort

timebeforeitisconsideredas

non-moving.

Onlyverybrightobjectson

adarkbackgroundtrigger

motiondetection.

Recommendedvalues

5–15%60–90%75–95%

Defaultvalues

15%90%90%

Note

•Totriggeronsmallobjectsormovements,useseveralsmallmotiondetectionwindowsratherthanonelargewindow,

andselectalowobjectsize.

•Toavoidtriggeringonsmallobjects,selectahighobjectsize.

•Whilemonitoringanareawheremovingobjectsarenotexpected,selectahighhistorylevel.Thiswillcausemotion

detectiontotriggeraslongastheobjectispresentinthewindow.

•Toonlydetectashinglight,selectalowsensitivity.Inothercaseshighsensitivityisrecommended.

AudioDetection

TheAxisproductcanbeconguredtogenerateanalarmwhenaudiorisesaboveorfallsbelowthethresholdvalue.Thethreshold

valuecanbesetintherange0–100where0isthemostsensitiveand100theleastsensitive.

1.GotoDetectors>AudioDetection.

2.SettheaudioalarmlevelandclickSave.

3.GotoEvents>ActionRulesandsetupanactionrule,seeSetUpActionRulesonpage41.

Note

AnAxismulticableisrequiredwhenconnectingexternalaudioequipmenttotheAxisproduct.SeeAxismulticableonpage63.

DetectedaudioisindicatedbycoloredpeaksintheActivityindicator.Aneventistriggeredwhendetectedaudiorisesaboveorfalls

belowthethresholdvalue,whichisrepresentedbythebar.

AXISQ6052PTZDomeNetworkCamera

Applications

AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications

forAxisproducts.Forinformationaboutavailableapplications,downloads,trialsandlicenses,gotowww.axis.com/applications

Note

•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain

combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify

thattheapplicationsworktogetherbeforedeployment.

ApplicationLicenses

Someapplicationsneedalicensetorun.Licensescanbeinstalledintwoways:

•Automaticinstallation—requiresaccesstotheInternet

•Manualinstallation—obtainthelicensekeyfromtheapplicationvendoranduploadthekeytotheAxisproduct

Torequestalicense,theAxisproductserialnumber(S/N)isrequired.Theserialnumbercanbefoundontheproductlabelandunder

SystemOptions>Support>SystemOverview.

UploadApplication

Touploadandstartanapplication:

1.GotoSetup>Applications.

2.UnderUploadApplication,clickBrowse.LocatetheapplicationleandclickUploadPackage.

3.Installthelicense(ifapplicable).Forinstructions,seethedocumentationprovidedbytheapplicationvendor.

4.Starttheapplication.GotopageApplications,selecttheapplicationinthelistofinstalledapplicationsandclickStart.

5.Conguretheapplication.Forinstructions,seethedocumentationprovidedbytheapplicationvendor.

Note

•Applicationscanbeuploadedbyproductadministrators.

•ApplicationsandlicensescanbeinstalledonmultipleproductsatthesametimeusingAXISCameraManagement,version

3.10andlater.

Togeneratealoglefortheapplication,gotoApplications.SelecttheapplicationandclickLog.

ApplicationConsiderations

Ifanapplicationisupgraded,applicationsettings,includingthelicense,willberemoved.Thelicensemustbereinstalledand

theapplicationrecongured.

IftheAxisproduct’srmwareisupgraded,uploadedapplicationsandtheirsettingswillremainunchanged,althoughthisisnot

guaranteedbyAxisCommunications.Notethattheapplicationmustbesupportedbythenewrmware.Forinformationabout

rmwareupgrades,seeUpgradetheFirmwareonpage64.

IftheAxisproductisrestarted,runningapplicationswillrestartautomatically.

IftheAxisproductisrestored,uploadedapplicationsremainunchangedbutmustberestarted.Tostarttheapplication,goto

Setup>Applications.SelecttheapplicationinthelistofinstalledapplicationsandclickStart.Forinformationaboutrestoring

theAxisproduct,seeMaintenanceonpage60.

AXISQ6052PTZDomeNetworkCamera

Applications

IftheAxisproductisresettofactorydefault,uploadedapplicationsandtheirsettingsareremoved.Forinformationaboutfactory

default,seeResettoFactoryDefaultSettingsonpage61.

AXISQ6052PTZDomeNetworkCamera

Events

TheEventpagesallowyoutoconguretheAxisproducttoperformactionswhendifferenteventsoccur.Forexample,theproduct

canstartarecordingorsendanemailnoticationwhenmotionisdetected.Thesetofconditionsthatdeneshowandwhen

theactionistriggerediscalledanactionrule.

SetUpActionRules

Anactionruledenestheconditionsthatmustbemetfortheproducttoperformanaction,forexamplerecordvideoorsendan

emailnotication.Ifmultipleconditionsaredened,allofthemmustbemettotriggertheaction.

Formoreinformationaboutavailabletriggersandactions,seeTriggersonpage41andActionsonpage43.

Thefollowingexampledescribeshowtosetupanactionruletorecordvideotoanetworkshareifthereismovementinthe

camera’seldofview.

Setupmotiondetectionandaddanetworkshare:

1.GotoDetectors>MotionDetectionandcongureamotiondetectionwindow.Seepage37.

2.GotoSystemOptions>Storageandsetupthenetworkshare.Seepage59.

Setuptheactionrule:

1.GotoEvents>ActionRulesandclickAdd.

2.SelectEnableruleandenteradescriptivenamefortherule.

3.SelectDetectorsfromtheTriggerdrop-downlist.

4.SelectMotionDetectionfromthedrop-downlist.Selectthemotiondetectionwindowtouse.

5.Optionally,selectaScheduleandAdditionalconditions.Seebelow.

6.UnderActions,selectRecordVideofromtheTypedrop-downlist.

7.SelectaStreamproleandconguretheDurationsettingsasdescribedbelow.

8.SelectNetworkSharefromtheStoragedrop-downlist.

Tousemorethanonetriggerfortheactionrule,selectAdditionalconditionsandclickAddtoaddadditionaltriggers.Whenusing

additionalconditions,allconditionsmustbemettotriggertheaction.

Topreventanactionfrombeingtriggeredrepeatedly,aWaitatleasttimecanbeset.Enterthetimeinhours,minutesandseconds,

duringwhichthetriggershouldbeignoredbeforetheactionrulecanbeactivatedagain.

TherecordingDurationofsomeactionscanbesettoincludetimeimmediatelybeforeandaftertheevent.SelectPre-triggertime

and/orPost-triggertimeandenterthenumberofseconds.WhenWhiletheruleisactiveisenabledandtheactionistriggered

againduringthepost-triggertime,therecordingtimewillbeextendedwithanotherpost-triggertimeperiod.

Formoreinformation,seetheonlinehelp

Triggers

Availableactionruletriggersandconditionsinclude:

•Applications–Useinstalledapplicationstotriggertherule.SeeApplicationsonpage39.

•Detectors

-AudioDetection–Triggertherulewhenaudioisdetected.SeeAudioDetectiononpage38.

AXISQ6052PTZDomeNetworkCamera

Events

-LiveStreamAccessed–Triggertherulewhenanystreamisaccessedandduringedgestorageplayback.

Thiscanforexamplebeusedtosendnotications.

-MotionDetection–Triggertherulewhenmotionisdetected.SeeMotionDetectiononpage37.

-ShockDetection–TriggertherulewhentheAxisproductdetectsithasbeentiltedorhit.SeeShockDetection

onpage37.

•Hardware

-Fan–Triggertheruleifthefanismalfunctioning.Thiscanforexamplebeusedtosendmaintenance

notications.

-Network–Triggertheruleifnetworkconnectionislostorrestored.Thiscanforexamplebeusedtostart

recordingtotheSDcard.

-Temperature–Triggertheruleifthetemperaturefallsoutsideorinsidetheoperatingrangeoftheproduct.This

canforexamplebeusedtosendmaintenancenotications.

•InputSignal

-DigitalInputPort–TriggertherulewhenanI/Oportreceivesasignalfromaconnecteddevice.SeeI/O

Portsonpage59.

-ManualTrigger–TriggertheruleusingtheManualTriggerbuttonintheLiveViewpage.SeeControlson

theLiveViewPageonpage10.Thiscanforexamplebeusedtovalidateactionsduringproductinstallation

andconguration.

-VirtualInputs–canbeusedbyaVMS(VideoManagementSystem)totriggeractions.Virtualinputscan,for

example,beconnectedtobuttonsintheVMSuserinterface.

•PTZ

-Autotracking–Triggertherulewhenautotrackingstartsorstops.SeeAutotrackingonpage32.

-Error–TriggertheruleifthePTZfunctionalityisnotworkingcorrectly.Thiscanforexamplebeusedto

sendmaintenancenotications.

-Moving–TriggertherulewhenthecameraviewmovesduetoaPTZoperation.Thiscanforexamplebeused

asanadditionalconditiontopreventanactionruletriggeredbymotiondetectiontorecordvideowhilethe

cameraviewmovesduetoaPTZoperation.

-PresetReached–Triggertherulewhenthecamerastopsatapresetposition.Thiscanbeforexamplebeused

withtheSendImagesactiontouploadimagesfromthepresetposition.

-Ready–TriggertherulewhenthePTZfunctionalityisreadytobeused.Thiscanforexamplebeusedtosteer

thecameratoaspecicpresetpositionwhentheproductisstarted.

•Storage

-Disruption–Triggertheruleifstorageproblemsaredetected,forexampleifthestoragedeviceisunavailable,

removed,full,lockedorifotherreadorwriteproblemsoccur.Thiscanforexamplebeusedtosendmaintenance

notications.

-Recording–TriggerstherulewhentheAxisproductrecordstothestoragedevice.Therecordingstatustrigger

canbeusedtonotifytheoperator,forexamplebyashingLEDlights,iftheproducthasstartedorstoppedto

recordtothestoragedevice.Notethat,thistriggercanbeusedonlyforedgestoragerecordingstatus.

•System

-SystemReady–Triggertherulewhentheproducthasbeenstartedandallservicesarerunning.Thiscanfor

examplebeusedtosendanoticationwhentheproductrestarts.

•Time

AXISQ6052PTZDomeNetworkCamera

Events

-Recurrence–Triggertheruleperiodically.SeeSetUpRecurrencesonpage45.Thiscanforexamplebeusedto

uploadanimageevery5minutes.

-UseSchedule–Triggertheruleaccordingtotheselectedschedule.SeeCreateSchedulesonpage45.

Actions

Availableactionsinclude:

•Day/NightVisionMode–Setdaymode(IRcutlteron)ornightmode(IRcutlteroff).

•OutputPort–ActivateanI/Oporttocontrolanexternaldevice.

•OverlayText–Displayanoverlaytext.SeeHowtoincludeoverlaytextinanactionruleonpage24.

•PlayAudioClip–SeeAudioClipsonpage28.

•PTZControl

-Autotracking–Startautotracking.SeeAutotrackingonpage32.

-PresetPosition–Gotoapresetposition.

-GuardTour–Startaguardtour.SeeAboutguardtoursonpage33.

•RecordVideo–Recordvideoandaudiotoaselectedstorage.Torecordaudio,useAACaudioencodingandmakesurethat

audioisenabledintheselectedstreamprole.

•SendImages–Sendimagestoarecipient.

•SendNotication–Sendanoticationmessagetoarecipient.

•SendSNMPTrap–SendanSNMPtrapmessagetotheoperator.MakesurethatSNMPisenabledandcongured

underSystemOptions>Network>SNMP.

•SendVideoClip–Sendavideocliptoarecipient.

AddRecipients

Theproductcansendmedialesandmessagestonotifyusersaboutevents.Beforetheproductcansendmedialesornotication

messages,youmustdeneoneoremorerecipients.Forinformationaboutavailableoptions,seeRecipientTypesonpage43.

Toaddarecipient:

1.GotoEvents>RecipientsandclickAdd.

2.Enteradescriptivename.

3.SelectarecipientType.

4.Entertheinformationneededfortherecipienttype.

5.ClickTesttotesttheconnectiontotherecipient.

6.ClickOK.

RecipientTypes

Thefollowingrecipientsareavailable:

AXISQ6052PTZDomeNetworkCamera

Events

RecipientUsewithactionNotes

SendImages

SendNotication

SendVideoClip

Anemailrecipientcancontainmultipleemailaddresses.

FTP

SendImages

SendVideoClip

SFTPSendImages

SendVideoClip

EncryptedletransferusingSSHFileTransportProtocol

(SFTP).SFTPisamoresecuremethodthanFTPbutle

transfermightbeslower,especiallyforlargelessuchashigh

resolutionvideo.

SpecifylogininformationfortheSFTPserverandtheserver’s

publickeyMD5ngerprint(32hexadecimaldigits).

TheSFTPrecipientsupportsSFTPserversusingSSH-2with

RSAandDSAhostkeytypes.RSAisthepreferredmethod.To

useDSA,disabletheRSAkeyontheSFTPserver.

HTTP

SendImages

SendNotication

SendVideoClip

HTTPSSendImages

SendNotication

SendVideoClip

EncryptedletransferusingHyperTextTransferProtocol

Secure(HTTPS).

SpecifylogininformationfortheHTTPSserverandvalidate

theserver’scerticate.IfthereisaproxybetweentheAxis

productandtheHTTPSserver,alsospecifytheproxysettings.

NetworkShareSendImages

SendVideoClip

Anetworksharecanalsobeusedasastoragedevicefor

recordedvideo.GoSystemOptions>Storagetocongure

anetworksharebeforesettingupacontinuousrecordingor

anactionruletorecordvideo.Formoreinformationabout

storagedevices,seeStorageonpage57.

TCPSendNotication

SetUpEmailRecipients

Emailrecipientscanbeconguredbyselectingoneofthelistedemailproviders,orbyspecifyingtheSMTPserver,portand

authenticationusedby,forexample,acorporateemailserver.

Note

Someemailprovidershavesecurityltersthatpreventusersfromreceivingorviewinglargeamountofattachments,from

receivingscheduledemailsandsimilar.Checktheemailprovider’ssecuritypolicytoavoiddeliveryproblemsandlocked

emailaccounts.

Tosetupanemailrecipientusingoneofthelistedproviders:

1.GotoEvents>RecipientsandclickAdd.

2.EnteraNameandselectEmailfromtheTypelist.

3.EntertheemailaddressestosendemailstointheToeld.Usecommastoseparatemultipleaddresses.

4.SelecttheemailproviderfromtheProviderlist.

AXISQ6052PTZDomeNetworkCamera

Events

5.EntertheuserIDandpasswordfortheemailaccount.

6.ClickTesttosendatestemail.

Tosetupanemailrecipientusingforexampleacorporateemailserver,followtheinstructionsabovebutselectUserdenedas

Provider.EntertheemailaddresstoappearassenderintheFromeld.SelectAdvancedsettingsandspecifytheSMTPserver

address,portandauthenticationmethod.Optionally,selectUseencryptiontosendemailsoveranencryptedconnection.Theserver

certicatecanbevalidatedusingthecerticatesavailableintheAxisproduct.Forinformationonhowtouploadcerticates,see

Aboutcerticatesonpage51.

CreateSchedules

Schedulescanbeusedasactionruletriggersorasadditionalconditions,forexampletorecordvideoifmotionisdetectedoutside

ofcehours.Useoneofthepredenedschedulesorcreateanewscheduleasdescribedbelow.

Tocreateanewschedule:

1.GotoEvents>SchedulesandclickAdd.

2.Enteradescriptivenameandtheinformationneededforadaily,weekly,monthlyoryearlyschedule.

3.ClickOK.

Tousethescheduleinanactionrule,selecttheschedulefromtheScheduledrop-downlistintheActionRuleSetuppage.

SetUpRecurrences

Recurrencesareusedtotriggeractionrulesrepeatedly,forexampleevery5minutesoreveryhour.

Tosetuparecurrence:

1.GotoEvents>RecurrencesandclickAdd.

2.Enteradescriptivenameandrecurrencepattern.

3.ClickOK.

Tousetherecurrenceinanactionrule,rstselectTimefromtheTriggerdrop-downlistintheActionRuleSetuppageandthen

selecttherecurrencefromtheseconddrop-downlist.

Tomodifyorremoverecurrences,selecttherecurrenceintheRecurrencesListandclickModifyorRemove.

AXISQ6052PTZDomeNetworkCamera

Recordings

TheAxisproductcanbeconguredtorecordvideocontinuouslyoraccordingtoanactionrule:

•Tostartacontinuousrecording,seepage47.

•Tosetupactionrules,seepage41.

•Toaccessrecordings,seeFindRecordingsonpage46.

•Toplayrecordings,seePlayRecordingonpage46.

•Toexportarecordingasavideoclip,seeExportVideoCliponpage47.

•Tocongurecameracontrolledstorage,seeStorageonpage57.

FindRecordings

RecordingsstoredontheSDcardornetworksharecanbeaccessedfromtheRecordings>Listpage.Thepagelistsallrecordingson

thestoragedeviceandshowseachrecording’sstartdateandtime,durationandtheeventthattriggeredtherecording.

Note

Therecording’sstartdateandtimeissetaccordingtotheAxisproduct’sdateandtimesettings.IftheAxisproductis

conguredtouseatimezonedifferentfromthelocaltimezone,makesuretoconguretheRecordingtimeltersaccording

totheproduct’stimezone.DateandtimesettingsareconguredunderSystemOptions>Date&Time,seeDate&Time

onpage51.

Tondarecording,followthesesteps:

1.GotoRecordings>List.

2.Toreducethenumberofrecordingsdisplayed,selectthedesiredoptionsunderFilter:

Recordingtime–ListrecordingsthatstartedbetweentheFromandTotimes.

Event–Listrecordingsthatweretriggeredbyaspecicevent.Selectcontinuoustolistcontinuousrecordings.

Storage–Listrecordingsfromaspecicstoragedevice.

Sort–Specifyhowrecordingsshouldbesortedinthelist.

Results–Specifythemaximumnumberofrecordingstodisplay.

3.Toapplythelters,clicktheFilterbutton.Someltersmaytakealongtimetocomplete.

4.TherecordingsaredisplayedintheRecordinglist.

Toplayarecording,selecttherecordingandclickPlay.SeealsoPlayRecordingonpage46.

Toviewdetailedinformationaboutarecording,selecttherecordingandclickProperties.

Toexportarecordingorapartofarecordingasavideoclip,selecttherecordingandclickExport.SeealsoExportVideoClipon

page47.

Toremovearecordingfromthestoragedevice,selecttherecordingandclickRemove.

PlayRecording

RecordingsontheSDcardornetworksharecanbeplayeddirectlyfromtheAxisproduct’swebpages.

AXISQ6052PTZDomeNetworkCamera

Recordings

Toplayarecording,followthesesteps:

1.GotoRecordings>List.

2.Toreducethenumberofrecordingsdisplayed,selectthedesiredoptionsunderFilterandclicktheFilterbuttonto

applythelters.SeealsoFindRecordingsonpage46.

3.SelecttherecordingandclickPlay.Therecordingwillbeplayedinanewbrowserwindow.

ExportVideoClip

RecordingsontheSDcardornetworksharecanbeexportedasvideoclips.Itispossibletoexportacompleterecordingora

partofarecording.

Note

TheexportedrecordingisaMatroskavideole(.mkv).ToplaytherecordinginWindowsMediaPlayer,AXISMatroskaFile

Splittermustbeinstalled.AXISMatroskaFileSplittercanbedownloadedfromwww.axis.com/techsup/software

Toexportavideoclip,followthesesteps:

1.GotoRecordings>List.

2.Toreducethenumberofrecordingsdisplayed,selectthedesiredoptionsunderFilterandclicktheFilterbuttonto

applythelters.SeealsoFindRecordingsonpage46.

3.SelecttherecordingandclickExport.TheExportRecordingdialogopens.

4.Bydefault,thecompleterecordingisselected.Toexportapartoftherecording,modifythestartandstoptimes.

5.Optionally,enteralenamefortherecording.

6.ClickExport.

Note

Recordingscanalsobeexportedfromtheplaybackwindow.

ContinuousRecording

TheAxisproductcanbeconguredtocontinuouslysavevideotoastoragedevice.Forinformationaboutstoragedevices,seeStorage

onpage57.Topreventthediskfrombecomingfull,itisrecommendedtocongurethedisktoautomaticallyremoveoldrecordings.

Ifanewstreamproleisselectedwhilearecordingisongoing,therecordingwillbestoppedandsavedintherecordinglistanda

newrecordingwiththenewstreamprolewillstart.Allpreviouscontinuousrecordingswillremainintherecordinglistuntilthey

areremovedmanuallyorthroughautomaticremovalofoldrecordings.

Tostartacontinuousrecording,followthesesteps:

1.GotoRecordings>Continuous.

2.SelectEnabled.

3.SelectthetypeofstoragedevicefromtheStoragelist.

4.SelectaStreamproletouseforcontinuousrecordings.Toincludeaudiointherecording,useAACaudioencodingand

makesurethataudioisenabledintheselectedstreamprole.

5.ClickSavetosaveandstarttherecording.

AXISQ6052PTZDomeNetworkCamera

Languages

MultiplelanguagescanbeinstalledintheAxisproduct.Allwebpagesincludingtheonlinehelpwillbedisplayedintheselected

language.Toswitchlanguages,gotoSetup>Languagesandrstuploadthenewlanguagele.Browseandlocatetheleandclick

theUploadLanguagebutton.SelectthenewlanguagefromthelistandclickSave.

Note

•Resettingtheproducttofactorydefaultsettingswilleraseanyuploadedlanguagelesandresettheproductlanguageto

English.

•ClickingtheRestorebuttonontheMaintenancepagewillnotaffectthelanguage.

•Armwareupgradewillnotaffectthelanguageused.Howeverifyouhaveuploadedanewlanguagetotheproductand

laterupgradethermware,itmayhappenthatthetranslationnolongermatchestheproduct'swebpages.Inthiscase,

uploadanupdatedlanguagele.

•Alanguagealreadyinstalledintheproductwillbereplacedwhenacurrentoralaterversionofthelanguageleisuploaded.

AXISQ6052PTZDomeNetworkCamera

SystemOptions

Security

Users

UseraccesscontrolisenabledbydefaultandcanbeconguredunderSystemOptions>Security>Users.Anadministratorcan

setupotherusersbygivingthemusernamesandpasswords.Itisalsopossibletoallowanonymousviewerlogin,whichmeans

thatanybodymayaccesstheLiveViewpage.

Theuserlistdisplaysauthorizedusersandusergroups(accesslevels):

•ViewershaveaccesstotheLiveViewpage

•Operatorshaveaccesstoallsettingsexcept:

-creatingandmodifyingPTZpresets

-creatingandmodifyingPTZcontrolsettings

-creatingandmodifyingprivacymasksettings

-uploadingapplicationsandlanguageles

-anyofthesettingsincludedintheSystemOptions

•Administratorshaveunrestrictedaccesstoallsettings.Theadministratorcanadd,modifyandremoveotherusers.

Note

NotethatwhentheoptionEncrypted&unencryptedisselected,thewebserverwillencryptthepassword.Thisisthedefault

optionforanewunitoraunitresettofactorydefaultsettings.

UnderHTTP/RTSPPasswordSettings,selectthetypeofpasswordtoallow.Youmayneedtoallowunencryptedpasswordsifthereare

viewingclientsthatdonotsupportencryption,orifyouupgradedthermwareandexistingclientssupportencryptionbutneed

tologinagainandbeconguredtousethisfunctionality.

UnderUserSettings,selecttheEnableanonymousviewerloginoptiontoallowanonymoususersaccesstotheLiveViewpage.

SelecttheEnableanonymousPTZcontrollogintoallowanonymoususersaccesstothePTZcontrols.

DeselecttheEnableBasicSetupoptiontohidetheBasicSetupmenu.BasicSetupprovidesquickaccesstosettingsthatshouldbe

madebeforeusingtheAxisproduct.

ONVIF

ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforendusers,integrators,consultants,

andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenablesinteroperability

betweendifferentvendorproducts,increasedexibility,reducedcostandfuture-proofsystems.

BycreatingauseryouautomaticallyenableONVIFcommunication.UsetheusernameandpasswordwithallONVIFcommunication

withtheproduct.Formoreinformationseewww.onvif.org

IPAddressFilter

IPaddresslteringisenabledontheSystemOptions>Security>IPAddressFilterpage.Onceenabled,thelistedIPaddressare

allowedordeniedaccesstotheAxisproduct.SelectAlloworDenyfromthelistandclickApplytoenableIPaddressltering.

Theadministratorcanaddupto256IPaddressentriestothelist(asingleentrycancontainmultipleIPaddresses).

AXISQ6052PTZDomeNetworkCamera

SystemOptions

HTTPS

HTTPS(HyperTextTransferProtocoloverSecureSocketLayer,orHTTPoverSSL)isawebprotocolprovidingencryptedbrowsing.

HTTPScanalsobeusedbyusersandclientstoverifythatthecorrectdeviceisbeingaccessed.Thesecuritylevelprovidedby

HTTPSisconsideredadequateformostcommercialexchanges.

TheAxisproductcanbeconguredtorequireHTTPSwhenusersfromdifferentusergroups(administrator,operator,viewer)login.

TouseHTTPS,anHTTPScerticatemustrstbeinstalled.GotoSystemOptions>Security>Certicatestoinstallandmanage

certicates.SeeAboutcerticatesonpage51.

ToenableHTTPSontheAxisproduct:

1.GotoSystemOptions>Security>HTTPS

2.SelectanHTTPScerticatefromthelistofinstalledcerticates.

3.Optionally,clickCiphersandselecttheencryptionalgorithmstouseforSSL.

4.SettheHTTPSConnectionPolicyforthedifferentusergroups.

5.ClickSavetoenablethesettings.

ToaccesstheAxisproductviathedesiredprotocol,intheaddresseldinabrowser,enterhttps://fortheHTTPSprotocol

andhttp://fortheHTTPprotocol.

TheHTTPSportcanbechangedontheSystemOptions>Network>TCP/IP>Advancedpage.

IEEE802.1X

IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork

devices.IEEE802.1XisbasedonEAP(ExtensibleAuthenticationProtocol).

ToaccessanetworkprotectedbyIEEE802.1X,devicesmustbeauthenticated.Theauthenticationisperformedbyanauthentication

server,typicallyaRADIUSserver,examplesofwhichareFreeRADIUSandMicrosoftInternetAuthenticationService.

InAxisimplementation,theAxisproductandtheauthenticationserveridentifythemselveswithdigitalcerticatesusingEAP-TLS

(ExtensibleAuthenticationProtocol-TransportLayerSecurity).ThecerticatesareprovidedbyaCerticationAuthority(CA).

Youneed:

•aCAcerticatetoauthenticatetheauthenticationserver.

•aCA-signedclientcerticatetoauthenticatetheAxisproduct.

Tocreateandinstallcerticates,gotoSystemOptions>Security>Certicates.SeeAboutcerticatesonpage51.ManyCA

certicatesarepreinstalled.

ToallowtheproducttoaccessanetworkprotectedbyIEEE802.1X:

1.GotoSystemOptions>Security>IEEE802.1X.

2.SelectaCACerticateandaClientCerticatefromthelistsofinstalledcerticates.

3.UnderSettings,selecttheEAPOLversionandprovidetheEAPidentityassociatedwiththeclientcerticate.

4.ChecktheboxtoenableIEEE802.1XandclickSave.

Note

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbesynchronizedwithanNTP

server.SeeDate&Timeonpage51.

AXISQ6052PTZDomeNetworkCamera

SystemOptions

Aboutcerticates

Certicatesareusedtoauthenticatedevicesonanetwork.Typicalapplicationsincludeencryptedwebbrowsing(HTTPS),network

protectionviaIEEE802.1Xandsecureuploadofimagesandnoticationmessagesforexampleviaemail.Twotypesofcerticates

canbeusedwiththeAxisproduct:

Server/Clientcerticates-ToauthenticatetheAxisproduct.AServer/Clientcerticatecanbeself-signedorissuedbyaCerticate

Authority(CA).Aself-signedcerticateofferslimitedprotectionandcanbeusedbeforeaCA-issuedcerticatehasbeenobtained.

CAcerticates-Toauthenticatepeercerticates,forexamplethecerticateofanauthenticationserverincasetheAxisproductis

connectedtoanIEEE802.1Xprotectednetwork.TheAxisproductisshippedwithseveralpreinstalledCAcerticates.

Note

•Iftheproductisresettofactorydefault,allcerticates,exceptpreinstalledCAcerticates,willbedeleted.

•Iftheproductisresettofactorydefault,allpreinstalledCAcerticatesthathavebeendeletedwillbereinstalled.

Howtocreateaself-signedcerticate

1.GotoSetup>SystemOptions>Security>Certicates.

2.ClickCreateself-signedcerticateandprovidetherequestedinformation.

HowtocreateandinstallaCA-signedcerticate

1.Createaself-signedcerticate,seeHowtocreateaself-signedcerticateonpage51.

2.GotoSetup>SystemOptions>Security>Certicates.

3.ClickCreatecerticatesigningrequestandprovidetherequestedinformation.

4.CopythePEM-formattedrequestandsendtotheCAofyourchoice.

5.Whenthesignedcerticateisreturned,clickInstallcerticateanduploadthecerticate.

HowtoinstalladditionalCAcerticates

1.GotoSetup>SystemOptions>Security>Certicates.

2.ClickInstallcerticateanduploadthecerticate.

AudioSupport

SelectEnableaudiosupporttoallowclientstoretrieveaudiostreamsfromtheAxisproduct.Forinformationonhowtocongure

audiosettings,seeSetUpAudioonpage26.

Note

DeselectingthisoptionwilldisableaudiogloballyintheAxisproduct,forconguredeventsandproleswithaudioaswell.

Date&Time

TheAxisproduct’sdateandtimesettingsareconguredunderSystemOptions>Date&Time.

CurrentServerTimedisplaysthecurrentdateandtime(24hclock).Thetimecanbedisplayedin12hclockinthetextoverlay(see

below).

Tochangethedateandtimesettings,selectthepreferredTimemodeunderNewServerTime:

•Synchronizewithcomputertime–Setsdateandtimeaccordingtothecomputer’sclock.Withthisoption,dateand

timearesetonceandwillnotbeupdatedautomatically.

AXISQ6052PTZDomeNetworkCamera

SystemOptions

•SynchronizewithNTPServer–ObtainsdateandtimefromanNTPserver.Withthisoption,dateandtimesettingsare

updatedcontinuously.ForinformationonNTPsettings,seeNTPCongurationonpage54.

IfusingahostnamefortheNTPserver,aDNSservermustbecongured.SeeDNSCongurationonpage54.

•Setmanually–Allowsyoutomanuallysetdateandtime.

IfusinganNTPserver,selectyourTimezonefromthedrop-downlist.Ifrequired,checkAutomaticallyadjustfordaylightsaving

timechanges.

TheDate&TimeFormatUsedinImagesisthedateandtimeformatdisplayedasatextoverlayinthevideostream.Usethe

predenedformatsorseeFileNaming&Date/TimeFormatsintheonlinehelpforinformationonhowtocreatecustomdateand

timeformats.Toincludedateandtimeintheoverlaytext,gotoVideo&AudioandselectIncludedateandIncludetime.

Network

BasicTCP/IPSettings

TheAxisproductsupportsIPversion4andIPversion6.Bothversionscanbeenabledsimultaneously,andatleastoneversion

mustalwaysbeenabled.

IPv4AddressConguration

Bydefault,theAxisproductissettouseIPv4(IPversion4)andtoobtaintheIPaddressautomaticallyviaDHCP.TheIPv4settingsare

conguredunderSystemOptions>Network>TCP/IP>Basic.

DHCP(DynamicHostCongurationProtocol)allowsnetworkadministratorstocentrallymanageandautomatetheassignmentof

IPaddresses.DHCPshouldonlybeenabledifusingdynamicIPaddressnotication,oriftheDHCPcanupdateaDNSserver.Itis

thenpossibletoaccesstheAxisproductbyname(hostname).

IfDHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orreset

theproducttothefactorydefaultsettings(seepage61)andthenperformtheinstallationagain.

TouseastaticIPaddress,checkUsethefollowingIPaddressandspecifytheIPaddress,subnetmaskanddefaultrouter.

IPv6AddressConguration

IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtothecongurationinthenetworkrouter.

ToenableIPv6,gotoSystemOptions>Network>TCP/IP>Basic.OthersettingsforIPv6shouldbeconguredinthenetworkrouter.

ARP/Ping

Theproduct’sIPaddresscanbeassignedusingARPandPing.Forinstructions,seeAssignIPAddressUsingARP/Pingonpage52.

TheARP/Pingserviceisenabledbydefaultbutisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIP

addressisassigned.Tore-assignIPaddressusingARP/Ping,theproductmustberestartedtoenableARP/Pingforanadditional

twominutes.

Todisabletheservice,gotoSystemOptions>Network>TCP/IP>BasicandcleartheoptionEnableARP/PingsettingofIPaddress.

Pingingtheproductisstillpossiblewhentheserviceisdisabled.

AssignIPAddressUsingARP/Ping

Theproduct'sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower.

1.AcquireafreestaticIPaddressonthesamenetworksegmentasthecomputer.

2.Locatetheserialnumber(S/N)ontheproductlabel.

AXISQ6052PTZDomeNetworkCamera

SystemOptions

3.Openacommandpromptandenterthefollowingcommands:

Linux/Unixsyntax

arp-s<IPaddress><serialnumber>temp

ping-s408<IPaddress>

Linux/Unixexample

arp-s192.168.0.12500:40:8c:18:10:00temp

ping-s408192.168.0.125

Windowssyntax(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s<IPaddress><serialnumber>

ping-l408-t<IPaddress>

Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s192.168.0.12500-40-8c-18-10-00

ping-l408-t192.168.0.125

4.Checkthatthenetworkcableisconnectedandthenrestarttheproductbydisconnectingandreconnectingpower.

5.ClosethecommandpromptwhentheproductrespondswithReplyfrom192.168.0.125:...orsimilar.

6.Openabrowserandtypehttp://<IPaddress>intheLocation/Addresseld.

ForothermethodsofassigningtheIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxisSupport

webatwww.axis.com/techsup

Note

•ToopenacommandpromptinWindows,opentheStartmenuandtypecmdintheRun/Searcheld.

•TousetheARPcommandinWindows8/Windows7/WindowsVista,right-clickthecommandprompticonandselect

Runasadministrator.

•ToopenacommandpromptinMacOSX,opentheTerminalutilityfromApplication>Utilities.

AXISVideoHostingSystem(AVHS)

AVHSusedinconjunctionwithanAVHSservice,provideseasyandsecureInternetaccesstoliveandrecordedvideoaccessiblefrom

anylocation.FormoreinformationandhelptondalocalAVHSServiceProvidergotowww.axis.com/hosting

TheAVHSsettingsareconguredunderSystemOptions>Network>TCPIP>Basic.ThepossibilitytoconnecttoanAVHSservice

isenabledbydefault.Todisable,cleartheEnableAVHSbox.

One-clickenabled-Pressandholdtheproduct’scontrolbutton(seeHardwareOverviewonpage7)forabout3secondsto

connecttoanAVHSserviceovertheInternet.Onceregistered,AlwayswillbeenabledandtheAxisproductstaysconnectedto

theAVHSservice.Iftheproductisnotregisteredwithin24hoursfromwhenthebuttonispressed,theproductwilldisconnect

fromtheAVHSservice.

Always-TheAxisproductwillconstantlyattempttoconnecttotheAVHSserviceovertheInternet.Onceregisteredtheproductwill

stayconnectedtotheservice.Thisoptioncanbeusedwhentheproductisalreadyinstalledanditisnotconvenienttousethe

one-clickinstallation.

AXISInternetDynamicDNSService

AXISInternetDynamicDNSServiceassignsahostnameforeasyaccesstotheproduct.Formoreinformation,seewww.axiscam.net

ToregistertheAxisproductwithAXISInternetDynamicDNSService,gotoSystemOptions>Network>TCP/IP>Basic.Under

Services,clicktheAXISInternetDynamicDNSServiceSettingsbutton(requiresaccesstotheInternet).Thedomainnamecurrently

registeredatAXISInternetDynamicDNSservicefortheproductcanatanytimeberemoved.

AXISQ6052PTZDomeNetworkCamera

SystemOptions

Note

AXISInternetDynamicDNSServicerequiresIPv4.

AdvancedTCP/IPSettings

DNSConguration

DNS(DomainNameService)providesthetranslationofhostnamestoIPaddresses.TheDNSsettingsareconguredunderSystem

Options>Network>TCP/IP>Advanced.

SelectObtainDNSserveraddressviaDHCPtousetheDNSsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingDNSserveraddressandspecifythefollowing:

Domainname-Enterthedomain(s)tosearchforthehostnameusedbytheAxisproduct.Multipledomainscanbeseparatedby

semicolons.Thehostnameisalwaystherstpartofafullyqualieddomainname,forexample,myserveristhehostnameinthe

fullyqualieddomainnamemyserver.mycompany.comwheremycompany.comisthedomainname.

Primary/SecondaryDNSserver-EntertheIPaddressesoftheprimaryandsecondaryDNSservers.ThesecondaryDNSserveris

optionalandwillbeusediftheprimaryisunavailable.

NTPConguration

NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork.TheNTPsettingsareconguredunder

SystemOptions>Network>TCP/IP>Advanced.

SelectObtainNTPserveraddressviaDHCPtousetheNTPsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingNTPserveraddressandenterthehostnameorIPaddressoftheNTPserver.

HostNameConguration

TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress.ThehostnameisusuallythesameastheassignedDNS

name.ThehostnameisconguredunderSystemOptions>Network>TCP/IP>Advanced.

SelectObtainhostnameviaIPv4DHCPtousehostnameprovidedbytheDHCPserverrunningonIPv4.

SelectUsethehostnametosetthehostnamemanually.

SelectEnabledynamicDNSupdatestodynamicallyupdatelocalDNSserverswhenevertheAxisproduct’sIPaddresschanges.

Formoreinformation,seetheonlinehelp

Link-LocalIPv4Address

Link-LocalAddressisenabledbydefaultandassignstheAxisproductanadditionalIPaddresswhichcanbeusedtoaccess

theproductfromotherhostsonthesamesegmentonthelocalnetwork.TheproductcanhaveaLink-LocalIPandastatic

orDHCP-suppliedIPaddressatthesametime.

ThisfunctioncanbedisabledunderSystemOptions>Network>TCP/IP>Advanced.

HTTP

TheHTTPportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditiontothe

defaultsetting,whichis80,anyportintherange1024–65535canbeused.

HTTPS

TheHTTPSportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditionto

thedefaultsetting,whichis443,anyportintherange1024–65535canbeused.

AXISQ6052PTZDomeNetworkCamera

SystemOptions

ToenableHTTPS,gotoSystemOptions>Security>HTTPS.Formoreinformation,seeHTTPSonpage50.

NATtraversal(portmapping)forIPv4

Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontotheInternet.Thisisdonebyforwarding

networktrafcfromtheprivatenetworktothe“outside”,thatis,theInternet.Securityontheprivatenetwork(LAN)isincreased

sincemostroutersarepre-conguredtostopattemptstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet).

UseNATtraversalwhentheAxisproductislocatedonanintranet(LAN)andyouwishtomakeitavailablefromtheother(WAN)side

ofaNATrouter.WithNATtraversalproperlycongured,allHTTPtrafctoanexternalHTTPportintheNATrouterisforwardedto

theproduct.

NATtraversalisconguredunderSystemOptions>Network>TCP/IP>Advanced.

Note

•ForNATtraversaltowork,thismustbesupportedbytherouter.TheroutermustalsosupportUPnP

•Inthiscontext,routerreferstoanynetworkroutingdevicesuchasaNATrouter,Networkrouter,InternetGateway,

Broadbandrouter,Broadbandsharingdevice,orasoftwaresuchasarewall.

Enable/Disable-Whenenabled,theAxisproductattemptstocongureportmappinginaNATrouteronyournetwork,usingUPnP

NotethatUPnP

mustbeenabledintheproduct(seeSystemOptions>Network>UPnP).

UsemanuallyselectedNATrouter-SelectthisoptiontomanuallyselectaNATrouterandentertheIPaddressfortherouterin

theeld.Ifnorouterisspecied,theproductautomaticallysearchesforNATroutersonyournetwork.Ifmorethanonerouteris

found,thedefaultrouterisselected.

AlternativeHTTPport-SelectthisoptiontomanuallydeneanexternalHTTPport.Enteraportintherange1024–65535.Ifthe

porteldisemptyorcontainsthedefaultsetting,whichis0,aportnumberisautomaticallyselectedwhenenablingNATtraversal.

Note

•AnalternativeHTTPportcanbeusedorbeactiveevenifNATtraversalisdisabled.ThisisusefulifyourNATrouterdoesnot

supportUPnPandyouneedtomanuallycongureportforwardingintheNATrouter.

•Ifyouattempttomanuallyenteraportthatisalreadyinuse,anotheravailableportisautomaticallyselected.

•Whentheportisselectedautomaticallyitisdisplayedinthiseld.Tochangethis,enteranewportnumberandclickSave.

FTP

TheFTPserverrunningintheAxisproductenablesuploadofnewrmware,userapplications,etc.TheFTPservercanbedisabled

underSystemOptions>Network>TCP/IP>Advanced.

Note

ThisFTPserverhasnothingtodowiththeproduct’sabilitytotransferimagesviaFTPtootherlocationsandservers.

RTSP

TheRTSPserverrunningintheAxisproductallowsaconnectingclienttostartanH.264stream.TheRTSPportnumbercanbe

changedunderSystemOptions>Network>TCP/IP>Advanced.Thedefaultportis554.

Note

H.264videostreamswillnotbeavailableiftheRTSPserverisdisabled.

SOCKS

SOCKSisanetworkingproxyprotocol.TheAxisproductcanbeconguredtouseaSOCKSservertoreachnetworksontheother

sideofarewallorproxyserver.ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindarewall,and

notications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocalnetwork(forexampletheInternet).

SOCKSisconguredunderSystemOptions>Network>SOCKS.Formoreinformation,seetheonlinehelp.

AXISQ6052PTZDomeNetworkCamera

SystemOptions

QoS(QualityofService)

QoS(QualityofService)guaranteesacertainlevelofaspeciedresourcetoselectedtrafconanetwork.AQoS-awarenetwork

prioritizesnetworktrafcandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.

TheQoSsettingsareconguredunderSystemOptions>Network>QoS.UsingDSCP(DifferentiatedServicesCodepoint)values,the

Axisproductcanmarkdifferenttypesoftrafc.

Note

LiveaudioDSCPwillbeequaltolivevideoDSCPifH.264overRTSPisused.

SNMP

TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.AnSNMPcommunityisthe

groupofdevicesandmanagementstationrunningSNMP.Communitynamesareusedtoidentifygroups.

AXISVideoMIB(ManagementInformationBase)forvideohardwarecanbeusedtomonitorAxis-specic,hardware-related

issuesthatmayneedadministrativeattention.FormoreinformationaboutAXISVideoMIBandtodownloadMIBles,goto

www.axis.com/techsup

ToenableandcongureSNMPintheAxisproduct,gototheSystemOptions>Network>SNMPpage.

Dependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.

TrapsareusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatuschanges.CheckEnable

trapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythatshouldreceivethemessage.

Note

IfHTTPSisenabled,SNMPv1andSNMPv2cshouldbedisabled.

TrapsforSNMPv1/v2areusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatus

changes.CheckEnabletrapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythat

shouldreceivethemessage.

Thefollowingtrapsareavailable:

•Coldstart

•Warmstart

•Linkup

•Authenticationfailed

Note

AllAXISVideoMIBtrapsareenabledwhenSNMPv1/v2ctrapsareenabled.Itisnotpossibletoturnonoroffspecictraps.

SNMPv3providesencryptionandsecurepasswords.TousetrapswithSNMPv3,anSNMPv3managementapplicationisrequired.

TouseSNMPv3,HTTPSmustbeenabled,seeHTTPSonpage50.ToenableSNMPv3,checktheboxandprovidetheinitialuser

password.

Note

Theinitialpasswordcanonlybesetonce.Ifthepasswordislost,theAxisproductmustberesettofactorydefault,see

ResettoFactoryDefaultSettingsonpage61.

UPnP

TheAxisproductincludessupportforUPnP

.UPnP

isenabledbydefaultandtheproductisautomaticallydetectedbyoperating

systemsandclientsthatsupportthisprotocol.

UPnP

canbedisabledunderSystemOptions>Network>UPnP

AXISQ6052PTZDomeNetworkCamera

SystemOptions

RTP/H.264

TheRTPportrangeandmulticastsettingsareconguredunderSystemOptions>Network>RTP.

TheRTPportrangedenestherangeofportsfromwhichthevideo/audioportsareautomaticallyselected.Formulticaststreams,

onlycertainIPaddressesandportnumbersshouldbeused.

SelectAlwaysMulticastVideoand/orAlwaysMulticastAudiotostartmulticaststreamingwithoutopeninganRTSPsession.

Bonjour

TheAxisproductincludessupportforBonjour.Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating

systemsandclientsthatsupportthisprotocol.

BonjourcanbedisabledunderSystemOptions>Network>Bonjour.

Storage

SDCard

NO NO

TICE TICE

TICE

Topreventdatacorruption,theSDcardshouldbeunmountedbeforeremoval.

Note

ForSDcardrecommendationsseewww.axis.com

TheAxisproductsupportsSD/SDHC/SDXCcards.

ThefollowingSDcardlesystemsaresupported:

•ext4—recommendedduetoitsresilienceagainstdatalossifthecardisejectedorifthereisabruptpowerloss.Toaccess

datastoredonthecardfromtheWindowsoperatingsystem,athird-partyext4driverorapplicationisrequired.

•vFAT—supportedbymostoperatingsystemsforpersonalcomputers.

TheSDcardismanagedontheSystemOptions>Storagepage.ClickSDCardtoopenStorageManagement.

Ifthecard’sstatusshowsasfailed,clickCheckdisktoseeiftheproblemcanbefoundandthentryRepair.Thisoptionisonly

availableforSDcardswithext4.ForSDcardswithvFAT,useacardreaderorcomputertotroubleshootthecard.

Toavoidllingthecard,itisrecommendedtoremoverecordingscontinuously.UnderGeneralSettings,selectRemoverecordings

olderthanandselectthenumberofdaysorweeks.

Tostopwritingtothecardandprotectrecordingsfrombeingremoved,selectLockunderGeneralSettings.

MountandUnmountSDCard

NO NO

TICE TICE

TICE

Topreventcorruptionofrecordings,theSDcardshouldalwaysbeunmountedbeforeitisejected.

TheSDcardisautomaticallymountedwhenthecardisinsertedintotheAxisproductorwhentheproductisstarted.Amanual

mountisonlyrequiredifthecardhasbeenunmountedandnotejectedandre-inserted.

TounmounttheSDcard:

1.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.

2.ClickSDCard.

3.ClickUnmount.

AXISQ6052PTZDomeNetworkCamera

SystemOptions

4.Thecardcannowberemoved.

FormatSDCard

NO NO

TICE TICE

TICE

FormattingtheSDcardwillremovealldataandrecordingsstoredonthecard.

TheAxisproductcanbeconguredtoautomaticallyformatSDcardsthatareinsertedintotheproduct.Ifautoformatisenabledand

anSDcardisinserted,theproductwillcheckiftheSDcardhastheext4lesystem.Ifthecardhasadifferentlesystem,the

cardwillautomaticallybeformattedtoext4.

Important

Ifautoformatisenabled,onlyuseneworemptySDcards.Anydatastoredonthecardwillbelostwhenthecardisinserted

intotheAxisproduct.

Toenableautomaticformatting,followthesesteps:

1.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.

2.ClickSDCard.

3.UnderGeneralSettings,selectAutoformatto.

4.ClickOKtosavesettings.

AnSDcardinsertedintotheproductcanbemanuallyformattedtooneofthesupportedlesystems.Tomanuallyformatthe

SDcard,followthesesteps:

1.InserttheSDcardintheSDcardslot.

2.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.

3.ClickSDCard.

4.ClickFormatandselectthedesiredlesystem.

5.ClickOKtostartformattingthecard.

EncryptSDCardData

Topreventunauthorizedindividualsandsystemsfromaccessingrecordedvideo,theSDcardcontentcanbeencrypted.Encryption

canonlybeenabledwhenthecardisunmounted.Afterenablingencryption,theSDcardmustbeformattedsothatnounencrypted

dataremainsonthecard.Thecardmustalsobemountedbeforeitcanbeused.

Note

Ifautoformatisenabled,thecardwillbeformattedandmountedautomaticallywhenencryptionisenabled.Theformatand

mountstepsbelowshouldthenbeskipped.

ToencrypttheSDcardcontent:

1.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.

2.ClickSDCardtoopenStorageManagement.

3.IftheSDcardismounted,clickUnmounttounmountthecard.

4.ClickEncrypt.

5.SelectEnableSDcardencryptionandenterapassphrase.

6.BackinStorageManagement,clickFormattoformattheSDcard.

AXISQ6052PTZDomeNetworkCamera

SystemOptions

7.ClickMounttomounttheSDcard.

Itispossibletochangethepassphrasewithoutreformattingthecard.OpenStorageManagement,clickEncryptandentertheold

andnewpassphrases.Thepassphrasecanonlybechangedwhenthecardismounted.Ongoingrecordingswillnotbeaffectedif

thepassphraseischanged.

Todisableencryption,unmounttheSDcardandfollowthestepsabovebutcleartheEnableSDcardencryptionoption.Thecard

mustbeformattedandmountedwhenencryptionhasbeendisabled.

NetworkShare

NetworkshareallowsyoutoaddnetworkstoragesuchasaNAS(network-attachedstorage).TheNASshallbededicatedfor

recordingsanddatafromtheAxisproductsconnectedtothenetwork.ForinformationaboutreferenceNASdevices,goto

www.axis.com/products/axis-camera-companion/support-and-documentation

Note

ForNASrecommendationsseewww.axis.com

Toaddanetworkshare:

1.GotoSystemOptions>Storage.

2.ClickNetworkShare.

3.EntertheIPaddress,DNSorBonjournametothehostserverintheHosteld.

4.EnterthenameoftheshareintheShareeld.Subfolderscannotbeused.

5.Ifrequired,selectThesharerequiresloginandentertheusernameandpassword.

6.ClickConnect.

ToclearallrecordingsanddatafromtheAxisproduct’sfolderonthedesignatedshare,clickClearunderStorageTools.

Toavoidllingtheshare,itisrecommendedtoremoverecordingscontinuously.UnderRecordingSettings,selectRemoverecordings

olderthanandselectthenumberofdaysorweeks.

Tostopwritingtotheshareandprotectrecordingsfrombeingremoved,selectLockunderRecordingSettings.

Ports&Devices

I/OPorts

TheAxisproductprovidesfourcongurableinputandoutputportsforconnectionofexternaldevices.AnAxismulticableisrequired

whenconnectingexternaldevices,seeAxismulticableonpage63.

ToconguretheI/Oports,gotoSystemOptions>Ports&Devices>I/OPorts.Eachportcanfunctionasinputoroutput:

•InputasOpencircuit–Theinputbecomesactivewhenthecircuitisgroundedby,forexample,aREXdevice.Itremains

inactiveaslongasitsnormalstateequalsitscurrentstatus.

•InputasGroundedcircuit–Theinputbecomesactivewhenthecircuitisopenedbyforexampleamonitor.

•OutputasOpencircuit–Theoutputportisinanon-conductivestatewhenitscurrentstatusisopencircuit.Thecurrent

statusofanoutputportcanbechangedby,forexample,anactionrule.

•OutputasGroundedcircuit–Theoutputportisinaconductivestatewhenitscurrentstatusisgroundedcircuit.

PortStatus

ThelistontheSystemOptions>Ports&Devices>PortStatuspageshowsthestatusoftheproduct’sinputandoutputports.

AXISQ6052PTZDomeNetworkCamera

SystemOptions

Note

AnAxismulticableisrequiredwhenconnectingI/OdevicestotheAxisproduct.SeeAxismulticableonpage63.

Maintenance

TheAxisproductprovidesseveralmaintenancefunctions.TheseareavailableunderSystemOptions>Maintenance.

ClickRestarttoperformacorrectrestartiftheAxisproductisnotbehavingasexpected.Thiswillnotaffectanyofthecurrent

settings.

Note

ArestartclearsallentriesintheServerReport.

ClickRestoretoresetmostsettingstothefactorydefaultvalues.Thefollowingsettingsarenotaffected:

•thebootprotocol(DHCPorstatic)

•thestaticIPaddress

•thedefaultrouter

•thesubnetmask

•thesystemtime

•theIEEE802.1Xsettings

•uploadedapplicationsarekeptbutmustberestarted

ClickDefaulttoresetallsettings,includingtheIPaddress,tothefactorydefaultvalues.Thisbuttonshouldbeusedwithcaution.The

Axisproductcanalsoberesettofactorydefaultusingthecontrolbutton,seeResettoFactoryDefaultSettingsonpage61.

Totesttheproduct’sPTZmechanics,clickTestunderPTZStatus.

Forinformationaboutrmwareupgrade,seeUpgradetheFirmwareonpage64.

Support

SupportOverview

TheSystemOptions>Support>SupportOverviewpageprovidesinformationontroubleshootingandcontactinformation,

shouldyourequiretechnicalassistance.

SeealsoTroubleshootingonpage64.

SystemOverview

TogetanoverviewoftheAxisproduct’sstatusandsettings,gotoSystemOptions>Support>SystemOverview.Informationthat

canbefoundhereincludesrmwareversion,IPaddress,networkandsecuritysettings,eventsettings,imagesettingsandrecentlog

items.ManyofthecaptionsarelinkstotheproperSetuppage.

Logs&Reports

TheSystemOptions>Support>Logs&Reportspagegenerateslogsandreportsusefulforsystemanalysisandtroubleshooting.If

contactingAxisSupport,pleaseprovideavalidServerReportwithyourquery.

SystemLog-Providesinformationaboutsystemevents.

AccessLog-Listsallfailedattemptstoaccesstheproduct.TheAccessLogcanalsobeconguredtolistallconnectionstothe

product(seebelow).

AXISQ6052PTZDomeNetworkCamera

SystemOptions

ServerReport-Providesinformationabouttheproductstatusinapop-upwindow.TheAccessLogisautomaticallyincluded

intheServerReport.

ParameterList-Showstheproduct'sparametersandtheircurrentsettings.Thismayproveusefulwhentroubleshootingor

whencontactingAxisSupport.

ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.

CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.

Advanced

Scripting

Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.

NO NO

TICE TICE

TICE

ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisproduct.

Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide

assistanceforproblemswithcustomizedscripts.

ToopentheScriptEditor,gotoSystemOptions>Advanced>Scripting.Ifascriptcausesproblems,resettheproducttoits

factorydefaultsettings,seepage61.

Formoreinformation,seewww.axis.com/developer

FileUpload

Files,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.Touploadale,go

toSystemOptions>Advanced>FileUpload.

Uploadedlesareaccessedthroughhttp://<ipaddress>/local/<user>/<filename>where<user>isthe

selectedusergroup(viewer,operatororadministrator)fortheuploadedle.

PlainCong

PlainCongisforadvanceduserswithexperienceofAxisproductconguration.Mostparameterscanbesetandmodiedfrom

thispage.

ToopenPlainCong,gotoSystemOptions>Advanced>PlainCong.AxisSupportdoesnotprovideassistance.

ResettoFactoryDefaultSettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultwillresetallsettings,includingtheIP

address,tothefactorydefaultvalues.

Note

Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonwww.axis.com/techsup

Toresettheproducttothefactorydefaultsettings:

1.Pressandholdthecontrolbuttonandthepowerbuttonfor15–30secondsuntilthestatusLEDindicatorashesamber.

SeeHardwareOverviewonpage7.

2.ReleasethecontrolbuttonbutcontinuetoholddownthepowerbuttonuntilthestatusLEDindicatorturnsgreen.

AXISQ6052PTZDomeNetworkCamera

SystemOptions

3.Releasethepowerbuttonandassembletheproduct.

4.Theprocessisnowcomplete.Theproducthasbeenresettothefactorydefaultsettings.IfnoDHCPserverisavailableon

thenetwork,thedefaultIPaddressis192.168.0.90

5.Usingtheinstallationandmanagementsoftwaretools,assignanIPaddress,setthepasswordandaccessthevideostream.

Itisalsopossibletoresetparameterstofactorydefaultviathewebinterface.GotoSetup>SystemOptions>Maintenanceand

clickDefault.

AXISQ6052PTZDomeNetworkCamera

Axismulticable

WhenconnectingexternalequipmenttotheAxisproduct,anAxismulticableisrequiredinordertomaintaintheproduct’sIPrating.

TheAxismulticablecanbepurchasedfromyourAxisreseller.Tolocatethemulti-connector,seeHardwareOverviewonpage7.

Themulticableprovidesthefollowingconnectors:

Powerconnector-3-pinterminalblockusedforpowerinput.UseaSafetyExtraLowVoltage(SELV)compliantlimitedpowersource

(LPS)witheitheraratedoutputpowerlimitedto≤100Woraratedoutputcurrentlimitedto≤5A.

Audioin(pink)-3.5mminputforamonomicrophone,oraline-inmonosignal(leftchannelisusedfromastereosignal).

Audioout(green)-3.5mmoutputforaudio(linelevel)thatcanbeconnectedtoapublicaddress(PA)systemoranactivespeaker

withabuilt-inamplier.Astereoconnectormustbeusedfortheaudioout.

I/Oterminalconnector-Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,event

triggering,timelapserecordingandalarmnotications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/O

connectorprovidestheinterfaceto:

•Digitaloutput—ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedbythe

VAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.Theoutput

willshowasactive(shownunderSystemOptions>Port&Devices>PortStatus)ifthealarmdeviceisactivated.

•Digitalinput—Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,for

example:PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesand

theinputbecomesactive(shownunderSystemOptions>Port&Devices>PortStatus).

FunctionPinNotes

Specications

0VDC(-)

DCoutput

Canbeusedtopowerauxiliaryequipment.

Note:Thispincanonlybeusedaspowerout.

3.3VDC

Maxload=250mA

Digitalinput–Connecttopin1toactivate,orleave

oating(unconnected)todeactivate.

0tomax40VDC

Congurable(Input

orOutput)

3–6

Digitaloutput–Connectedtopin1whenactivated,

oating(unconnected)whendeactivated.Ifusedwith

aninductiveload,e.g.arelay,adiodemustbeconnected

inparallelwiththeload,forprotectionagainstvoltage

transients.

0tomax40VDC,open

drain,100mA

Foranexamplediagram,seeConnectionDiagramsonpage71.

I/Oconnector

DCpowerinputACpowerinput

AXISQ6052PTZDomeNetworkCamera

Troubleshooting

ChecktheFirmware

Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootingaproblem

shouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticularproblem.The

currentrmwareversionintheAxisproductisdisplayedinthepageSetup>BasicSetupandinSetup>About.

UpgradetheFirmware

Important

•Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.

•Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providingthefeaturesareavailableinthe

newrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

Note

•Aftertheupgradeprocesshascompleted,theproductwillrestartautomatically.Ifrestartingtheproductmanuallyafterthe

upgrade,wait10minutesevenifyoususpecttheupgradehasfailed.

•WhenyouupgradetheAxisproductwiththelatestrmwarefromAxiswebsite,theproductreceivesthelatestfunctionality

available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgrading

thermware.

Toupgradetheproduct’srmware:

1.Downloadthelatestrmwareletoyourcomputer,availablefreeofchargeatwww.axis.com/techsup

2.GotoSetup>SystemOptions>Maintenanceintheproduct’swebpages.

3.UnderUpgradeServer,clickBrowseandlocatetheleonyourcomputer.

4.ClickUpgrade.

5.Waitapproximately10minuteswhiletheproductisbeingupgradedandrestarted.Thenaccesstheproduct.

6.GotoSetup>BasicSetuptoverifythermwareupgrade.

AXISCameraManagementcanbeusedformultipleupgrades.Seewww.axis.comformoreinformation.

Symptoms,PossibleCausesandRemedialActions

Problemsupgradingthermware

Firmwareupgradefailure

Ifthermwareupgradefails,theproductreloadsthepreviousrmware.Checkthermware

leandtryagain.

ProblemssettingtheIPaddress

WhenusingARP/Ping

Trytheinstallationagain.TheIPaddressmustbesetwithintwominutesafterpowerhasbeen

appliedtotheproduct.EnsurethePinglengthissetto408.Forinstructions,seeAssignIPAddress

UsingARP/Pingonpage52.

Theproductislocatedona

differentsubnet

IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe

productarelocatedondifferentsubnets,youwillnotbeabletosettheIPaddress.Contactyour

networkadministratortoobtainanIPaddress.

AXISQ6052PTZDomeNetworkCamera

Troubleshooting

TheIPaddressisbeingused

byanotherdevice

DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS

window,typepingandtheIPaddressoftheproduct):

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...

thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.

ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable

forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.

PossibleIPaddressconict

withanotherdeviceonthe

samesubnet

ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.

ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay

beproblemsaccessingtheproduct.

Theproductcannotbeaccessedfromabrowser

Cannotlogin

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting

tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.

SeeResettoFactoryDefaultSettingsonpage61.

TheIPaddresshasbeen

changedbyDHCP

IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshas

beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatetheproductonthe

network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename

hasbeencongured).

Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,seethedocumentAssign

anIPAddressandAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup.

Certicateerrorwhenusing

IEEE802.1X

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbe

synchronizedwithanNTPserver.SeeDate&Timeonpage51.

Theproductisaccessiblelocallybutnotexternally

RoutercongurationTocongureyourroutertoallowincomingdatatrafctotheAxisproduct,enabletheNAT-traversal

featurewhichwillattempttoautomaticallyconguretheroutertoallowaccesstotheAxis

product,seeNATtraversal(portmapping)forIPv4onpage55.TheroutermustsupportUPnP

Firewallprotection

ChecktheInternetrewallwithyournetworkadministrator.

Defaultroutersrequired

CheckifyouneedtoconguretheroutersettingsfromSystemOptions>Network>TCP/IP>

Basic.

ProblemswithstreamingH.264

ProblemswithAXISMedia

Control(InternetExplorer

only)

ToenabletheupdatingofvideoimagesinInternetExplorer,setthebrowsertoallowActiveX

controls.Also,makesurethatAXISMediaControlisinstalledonyourcomputer.

NoH.264displayedinthe

client

CheckthattherelevantH.264connectionmethodsandcorrectinterfaceareenabledintheAMC

ControlPanel(streamingtab).SeeAXISMediaControl(AMC)onpage15.

IntheAMCControlPanel,selecttheH.264tabandclickSettodefaultH.264decoder.

CheckthatRTSPisenabledunderSystemOptions>Network>TCP/IP>Advanced.

MulticastH.264only

accessiblebylocalclients

Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe

productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.

NomulticastH.264

displayedintheclient

CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct

arevalidforyournetwork.

Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.

AXISQ6052PTZDomeNetworkCamera

Troubleshooting

PoorrenderingofH.264

images

Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe

downloadedfromthemanufacturer’swebsite.

Colorsaturationisdifferent

inH.264andMotionJPEG

Modifythesettingsforyourgraphicsadapter.Refertotheadapter’sdocumentationformore

information.

Lowerframeratethan

expected

SeePerformanceConsiderationsonpage71.

Reducethenumberofapplicationsrunningontheclientcomputer.

Limitthenumberofsimultaneousviewers.

Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.

CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisNOTsettoDecodeonly

keyframes.

Lowertheimageresolution.

Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)oftheAxis

product.SeeTechnicalSpecicationsonpage68.

Videoandimageproblems,general

Imageunsatisfactory

CheckthevideostreamandcamerasettingsunderSetup>Video&Audio>VideoStreamand

Setup>Video&Audio>CameraSettings.

MotionDetectiontriggersunexpectedly

Changesinluminance

Motiondetectionisbasedonchangesinluminanceintheimage.Thismeansthatifthereare

suddenchangesinthelighting,motiondetectionmaytriggermistakenly.Lowerthesensitivity

settingtoavoidproblemswithluminance.

Noaudio

Incorrectsetup

Checkthesoundcardinthecomputer.Ensurethatmuteisnotselectedandthatthevolume

settingsarecorrect.

CheckthatEnableaudiosupportisselectedunderSetup>SystemOptions>Security>Audio

Support.

CheckthatthecorrectAudioInputsourceisselectedunderSetup>Video&Audio>Audio

Settings.

Pooraudioquality

Stuttering

Reducethenumberoflistenersandviewers.Decreaseimageresolutionandcompression.

Unsynchronizedaudioand

videousingH.264

Synchronizetheproduct’sdateandtimesettingswithanNTPserver.GotoSetup>System

Options>Date&Time.

Distortedaudio

CheckthatthecorrectAudioInputsourceisselectedunderSetup>Video&Audio>Audio

Settings.

FeedbackloopsFeedbackloopsmightappearinfull-duplexmode.Trymovingthemicrophoneorthespeaker,or

usehalf-duplexmodeinstead.

AXISQ6052PTZDomeNetworkCamera

Troubleshooting

Storageanddiskmanagementproblems

Storagedisruption

Astoragedisruptionalarmissentifastoragedeviceisunavailable,removed,full,lockedorifother

readorwriteproblemsoccur.Toidentifythesourceoftheproblem,checktheSystemLogunder

SystemOptions>Support>Logs&Reports.Dependingontheproblem,itmightbenecessaryto

re-mountthestoragedevice.

Forinformationonhowtosetupastoragedisruptionalarm,seeEventsonpage41.

Videocannotberecorded

CheckthattheSDcardisnotwriteprotected(thatis,readonly).

SDcardcannotbemountedReformattheSDcardandthenclickMount.

NO NO

TICE TICE

TICE

Formattingthecardwillremoveallcontent,includingallrecordings,fromtheSDcard.

AXISQ6052PTZDomeNetworkCamera

TechnicalSpeciﬁcations

Models

AXISQ605260Hz

AXISQ605250Hz

Camera

Imagesensor

1/2.8”progressivescanCMOS

Lens3.3–119mm,F1.4–4.2

Horizontalangleofview:47.0°–1.5°

Verticalangleofview:35.5°–1.1°

Autofocus,auto-iris

DayandnightAutomaticallyremovableinfrared-cutlter

Minimum

illumination

Color:0.15luxat30IREF1.4

Color:0.25luxat50IREF1.4

B/W:0.008lux

Shuttertime

1/30000sto1/0.75swith50Hz

1/30000sto1.0swith60Hz

Pan/Tilt/ZoomPan:360°endless,0.05°-450°/s

Tilt:180°,0.05°-450°/s

36xopticalzoomand12xdigitalzoom,total432xzoom

E-ip,256presetpositions,Tourrecording,Guardtour,Controlqueue,On-screendirectionalindicator,Setnew

pan0°,Adjustablezoomspeed

Focusrecall

Video

compression

H.264(MPEG-4Part10/AVC)Baseline,MainandHighProles

MotionJPEG

Resolutions

D1720x576to176x144(50Hz)

D1720x480to176x120(60Hz)

Framerate

Upto50/60fps(50/60Hz)inallresolutions

CapturemodeNTSC:Upto60fpsinallresolutions

CapturemodePAL:Upto50fpsinallresolutions

Video

streaming

Multiple,individuallycongurablestreamsinH.264andMotionJPEG

Axis’Zipstreamtechnology

Controllableframerateandbandwidth

VBR/MBRH.264

ImagesettingsManualshuttertime,compression,color,brightness,sharpness,whitebalance,exposurecontrol,exposurezones,

netuningofbehavioratlowlight,rotation:0°,180°,textandimageoverlay,32individual3Dprivacymasks,

imagefreezeonPTZ,automaticdefog,backlightcompensation

ElectronicImageStabilization(EIS)

WideDynamicRange(WDR):110dB,shadowsandhighlightsrecovery

Audio

streaming

Two-way:fullduplex,halfduplex,simplex

Audio

compression

AAC-LC8/16kHz,G.711PCM8kHz,G.726ADPCM8kHz

Congurablebitrate

Audio

input/output

Requiresmulti-connectorcable(soldseparately)forexternalmicrophoneorlineinput,andlineoutput

Network

AXISQ6052PTZDomeNetworkCamera

TechnicalSpeciﬁcations

SecurityPasswordprotection,IPaddressltering,HTTPS

encryption,IEEE802.1X

networkaccesscontrol,Digest

authentication,Useraccesslog,CentralizedCerticateManagement

Supported

protocols

IPv4/v6,HTTP,HTTPS

,SSL/TLS

,QoSLayer3DiffServ,FTP,CIFS/SMB,SMTP,Bonjour,UPnP

,SNMPv1/v2c/v3

(MIB-II),DNS,DynDNS,NTP,RTSP,RTP,SFTP,TCP,UDP,IGMP,RTCP,ICMP,DHCP,ARP,SOCKS,SSH,NTCIP

Systemintegration

Application

Programming

Interface

OpenAPIforsoftwareintegration,includingVAPIX®andAXISCameraApplicationPlatform;specications

atwww.axis.com

AXISVideoHostingSystem(AVHS)withOne-ClickConnection

ONVIFProleS,specicationatwww.onvif.org

Analytics

Videomotiondetection,Autotracking,ActiveGatekeeper

Audiodetection

SupportforAXISCameraApplicationPlatformenablinginstallationofthird-partyapplications,see

www.axis.com/acap

Eventtriggers

Detectors:Livestreamaccessed,Videomotiondetection,Shockdetection,Audiodetection

Hardware:Fan,Network,Temperature

PTZ:Autotracking,Error,Moving,Ready,PresetReached

Storage:Disruption,Recording

System:SystemReady

Time:Recurrence,UseSchedule

Inputsignal:Manualtrigger,Virtualinput,Digitalinput

Eventactions

Day/nightmode,overlaytext,videorecordingtoedgestorage,pre-andpost-alarmvideobuffering,sendSNMPtrap

PTZ:PTZpreset,start/stopguardtour

FileuploadviaFTP,SFTP,HTTP,HTTPSnetworkshareandemail

Noticationviaemail,HTTP,HTTPSandTCP

Externaloutputactivation,audiorecordingtoedgestorage,playaudioclip

Data

streaming

Eventdata

Built-in

installation

aids

Pixelcounter

General

Casing

IP52-rated

Metalcasing(aluminum),Acrylic(PMMA)cleardome

SustainabilityPVCfree

Memory512MBRAM,128MBFlash

Power

AxisPoE+midspan1–port:100–240VAC,max37W

IEEE802.3atType2Class4

Cameraconsumption:typical13W,max17W

Multi-connectorcable:

20–28VDC,typical1 1W,max16W

20–24VAC,typical17VA,max22VA

Connectors

RJ4510BASE-T/100BASE-TXPoE,Multi-connector(cablesoldseparately)forAC/DCpower,4congurablealarm

inputs/outputs,Micin,Linemonoinput,Linemonooutputtoactivespeaker

Storage

SupportforSD/SDHC/SDXCcard

Supportforrecordingtodedicatednetwork-attachedstorage(NAS)

ForSDcardandNASrecommendationsseewww.axis.com

Operating

conditions

0°Cto50°C(32°Fto122°F)

Humidity10–85%RH(non-condensing)

Storage

conditions

-40°Cto65°C(-40°Fto149°F)

AXISQ6052PTZDomeNetworkCamera

TechnicalSpeciﬁcations

Approvals

EMC

EN55022ClassA,EN61000-3-2,EN61000-3-3,EN61000-6-1,EN61000-6-2,EN55024,

FCCPart15SubpartBClassA,ICES-003ClassA,VCCIClassA,RCMAS/NZSCISPR22ClassA,KCCKN32ClassA,

KN35

Safety

IEC/EN/UL60950-1

Environment

IEC/EN60529IP52,IEC60721-4-3,IEC60068-2

Midspan:EN60950-1,GS,UL,cUL,CE,FCC,VCCI,CB,KCC,UL-AR

Weight

Camera:2.6kg(5.7lb);withdrop-ceilingmount:3.2kg(7.1lb)

Dimensions

Hard-ceiling:Ø198x240mm(Ø7.8x9.4in)

Drop-ceiling:Ø248x243mm(Ø9.8x9.6in)

Included

accessories

AxisPoE+midspan1-port,Recessedmountforhardanddropceilings,Smokeddomecover

InstallationGuide,Windowsdecoder1-userlicense

Optional

accessories

Multi-connectorcable

AXIST91MountingAccessories,AXIST8415WirelessInstallationTool,AXIST90Illuminators,AXIST8310Video

SurveillanceControlBoard,Multi-userdecoderlicensepack

Video

management

software

AXISCameraCompanion,AXISCameraStation,VideomanagementsoftwarefromAxis’ApplicationDevelopment

Partnersavailableonwww.axis.com/techsup/software

Languages

English,German,French,Spanish,Italian,Russian,SimpliedChinese,Japanese,Korean,Portuguese,Traditional

Chinese

Warranty

Axis3-yearwarrantyandAXISExtendedWarrantyoption,seewww.axis.com/warranty

a.ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseintheOpenSSLToolkit.(www.openssl.org),and

cryptographicsoftwarewrittenbyEricYoung([email protected]).

Environmentalresponsibility:

www.axis.com/environmental-responsibility

AXISQ6052PTZDomeNetworkCamera

TechnicalSpeciﬁcations

ConnectionDiagrams

I/OConnector

0VDC(-)

DCoutput3.3V,max250mA

I/Oconguredasinput

I/Oconguredasoutput

PerformanceConsiderations

Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationswillaffectperformance.Somefactors

affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe

CPUreachesitsmaximum,thiswillalsoaffecttheframerate.

Thefollowingfactorsareamongthemostimportanttoconsider:

•Highimageresolutionand/orlowercompressionlevelsresultinimagescontainingmoredata.Bandwidthaffected.

•AccessbylargenumbersofMotionJPEGand/orunicastH.264clients.Bandwidthaffected.

•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclients.Effectonframerateand

bandwidth.

•AccessingMotionJPEGandH.264videostreamssimultaneously.Framerateandbandwidthaffected.

•Heavyusageofeventsettingsaffecttheproduct’sCPUload.Framerateaffected.

•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.

•Heavynetworkutilizationduetopoorinfrastructure.Bandwidthaffected.

•Viewingonpoorlyperformingclientcomputerslowersperceivedperformance.Framerateaffected.

•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand

thegeneralperformance.

UserManualVer.M2.2

AXISQ6052PTZDomeNetworkCamera

Date:June2016

PartNo.1599311

Axis 0899-002 ~ EOL Q6052 Indoor PTZ Dome Network Camera 0899-002

Product's Documents

Axis Q6052 User Manual

Specifications

Axis 0899-002 ~ EOL Questions and Answers