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10
1-877-646-5288
11ninjakitchen.com
WARNING: Never immerse the kettle
body, base, or power cord in water or
place in a dishwasher.
WARNING: Do not use chemicals or
abrasive cleaners internally or externally.
1 Unplug the kettle and allow to cool
down before cleaning.
2 Use a damp cloth to clean the exterior
of the kettle and base. Only use non-
abrasive cleaning materials.
3 The scale filter can be easily removed.
Open the lid, then grasp the filter and
slide it out by pulling upwards.
4 The filter can be cleaned by running
under a hot water tap and rubbing with
a cloth or brush.
5 To replace the filter, slide it back into
place at the back of the spout until it
snaps in.
CLEANING & MAINTENANCE
DESCALING
Your kettle will not work properly if it is not
descaled regularly. Regular descaling can
increase the life of the kettle, allowing it to
boil water faster and with less energy.
Scale is a naturally occurring buildup of
mineral deposits caused by impurities
in water, especially hard water. For best
performance, descale the kettle every 4-8
weeks or whenever scale buildup is present
inside.
Descaling can be completed with a
descaling agent specifically designed
for kettles. Follow the directions on the
descaling agent package,
OR
1 Fill the kettle with equal parts water and
white vinegar.
2 Let sit for 30 minutes.
3 Discard solution and rinse kettle
thoroughly with clean water.
4 Repeat this process until all deposits are
removed.
TROUBLESHOOTING GUIDE
The power base won’t turn on.
• Make sure the power cord is securely plugged into the socket.
• Insert the power cord into a dierent socket.
• Reset the circuit breaker if necessary.
The kettle is not heating up.
• The overheat control may have tripped. Let the kettle cool down.
• Ensure the kettle is fully seated on the power base.
Hold Temp function is not working.
• The Hold Temp function is not default and needs to be turned on or o by pressing the
HOLD TEMP button. When the function is on, the button will be illuminated orange. Hold
Temp will only activate when a heating cycle is active. If Hold Temp is pressed before
starting a heating cycle, you must press START/STOP to start the heating cycle.
The kettle turns o before reaching the target temperature.
• The kettle may contain too much scale. Refer to the descaling instructions on page 10 to
descale the kettle.
TEMPERATURE DISPLAY MESSAGES:
dry
• There is an insucient amount of water inside the kettle. Allow the kettle to cool for
at least 10 minutes, then add fresh, room temperature water to at least the minimum
0.25 L marking and restart the heating cycle.
• If there is already water filled up to at least the minimum 0.25 L marking, please call
Customer Service at 1-877-646-5288.
Er
•
If the temperature display shows “Er” and then a number (ex. “Er 01”),
contact Customer Service at 1-877-646-5288.
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