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11
Care and Cleaning
1. Unplug. Wipe Base, Control Panel, and cord with a damp cloth or sponge. If necessary, use a mild, nonabrasive cleaner.
2. Bowl, Lid, Food Pushers, Blades, and Disc are dishwasher-safe in top-rack only, or hand-wash in hot, soapy water. Rinse and dry.
3. NOTE: If food particles get trapped in the back of the Food Chute above the handle, place area under running water to rinse pieces out before
putting in the dishwasher.
4. DO NOT use the "SANI" setting when washing in the dishwasher. "SANI" cycle temperatures could damage your product. All removable parts may
also be cleaned in the sink with hot, soapy water. Use caution when washing Stainless Steel Chopping Blade and Slicing/Shredding Disc.
w WARNING
Electrical Shock Hazard. Disconnect power before
cleaning. Do not immerse cord, plug, or base in any liquid.
Troubleshooting
Unit does not operate on any speed or Pulse.
• Is the unit plugged in? Does the outlet work?
• Is the Lid latched in place? See “How to Use” sections. Place Lid on
Bowl, making sure to align the Pour Spout on the Lid with the Pour
Spout on the Bowl.
• Is the Large Food Pusher in the Food Chute? The Large Food Pusher
must be in place to operate.
• Is the Food Chute overfilled? Do not add food above the MAX Fill Line.
The Large Food Pusher must be in the Food Chute to operate.
Food is not sliced or shredded uniformly.
• Packing too much food in the Food Chute or pushing too hard on the Food
Pusher may cause the processed food to be irregulary sliced or shredded.
Refer to "Processing Charts" for recommended sizes and quantities.
Unit stops and will not come back on.
• Is the Lid latched in place? See “How to Use” sections. Place Lid on
Bowl, making sure to align the Pour Spout on the Lid with the Pour
Spout on the Bowl.
• Is the outlet still working? Check it by plugging in a working lamp or
other appliance. You may have overloaded the circuit and blown a
fuse or tripped the circuit breaker.
• Turn unit OFF ( ), allow to stand for 3 to 4 minutes, and then turn back on.
• If none of these suggestions correct the problem, DO NOT attempt to
repair the unit. Call the Customer Service number.
Unit has a burning smell.
• There may be a residue left on the motor from the manufacturing
process, causing a slight odor during initial use. This will go away. If a
strong odor or any visible smoke appears, unplug unit IMMEDIATELY
and call the Customer Service number.
Motor seems weak.
• Are you using the recommended food size and quantity to be
processed? Refer to "Processing Charts" for recommended food sizes
and speeds.
Cheese is not shredding well.
• Cheese should be processed immediately after being removed from
the refrigerator. Soft cheese like mozzarella should be placed in the
freezer for 30 minutes prior to processing to ensure it is firm enough
for shredding.
Vegetables are not shredding or slicing.
• Store vegetables with high water content in the refrigerator prior to
processing. Room-temperature vegetables are less firm and do not
perform as well.
Food particles stuck in the back of the Food Chute above the handle.
• Place back of the Food Chute under running water to rinse out the
food before placing in the dishwasher.
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