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4, My smart outlet extender will not work with
Alexa. How to do?
Here is the connection video, We hope it can help you.
https://www.youtube.com/watch?v=FX6rmSPASU8
If your smart devices stopped working with Alexa
1. Open""Alexa""app - - click ""Skills&Games""- -choose ""Your Skills"" and >click ""Gosund
app"" - - click ""DISABLE SKILL"". Then ENABLE SKILL again. Update data)
> Note: the name of the plug in the Alexa app must be consistent with the name of the
Gosund app.
5, How do they work after a power failure? are the
timers still set? is the time and date updated? do
they follow dst?
After the power goes down, the wifi plug t should automatically connect or resume its state in
the app, and timers are still set as is. The time and date are updated. About DST, it is set
automatically in the app.
However, because the router itself will take a certain time to restart and restore the network
when the connection times out, it will also cause the connection to fail. You just need to
reconnect the smart devices to the app.
6, How to remove device
Open the smart plug interface of the app, click the edit sign in the upper right corner, click to
“Remove Device”, and then click "Disconnect"
7, If you have any question
If you receive a broken package or product, or other problems, please feel free to contact
Amazon customer service,