Axis 02234-001~EOL P3245-LVE-3 2MP Network Dome Camera User Manual

AXISP3245NetworkCameraSeries

AXISP3245–LV

AXISP3245–LVE

UserManual

AXISP3245NetworkCameraSeries

TableofContents

Aboutthismanual..........................................3

Solutionoverview...........................................4

Productoverview...........................................5

Findthedeviceonthenetwork................................8

Browsersupport................................................8

Accessthedevice...........................................9

Setasecurepasswordfortherootaccount..........................9

Securepasswords...............................................9

Setup.....................................................10

Webpageoverview..............................................10

Imagequality...................................................12

Privacymasks..................................................16

Overlays.......................................................16

Streamingandstorage...........................................17

Events........................................................19

Applications....................................................23

Troubleshooting............................................25

Resettofactorydefaultsettings...................................25

Checkthecurrentrmware.......................................25

Upgradethermware............................................25

Technicalissues,cluesandsolutions................................

Performanceconsiderations.......................................

Specications..............................................28

LEDindicators..................................................

SDcardslot....................................................

Buttons.......................................................

Connectors....................................................

AXISP3245NetworkCameraSeries

Aboutthismanual

Thisusermanualdescribesmultipleproducts.Someoftheinstructionsmaynotberelevantforyourproduct.

AXISP3245NetworkCameraSeries

Solutionoverview

AXISP3245–LV

AXISP3245–LVE

Surveillancecenter

AXISP3245NetworkCameraSeries

Productoverview

AXISP3245–LV

Mountingbracket

Cameraunit

Dome

Lid

Domecover

AXISP3245NetworkCameraSeries

Productoverview

Networkconnector(PoE)

SDmemorycardslot

StatusLEDindicator

Audioconnector

Controlbutton

I/Oconnector

AXISP3245–LVE

Mountingbracket

Cameraunit

Lid

Dome

AXISP3245NetworkCameraSeries

Productoverview

Networkconnector(PoE)

SDmemorycardslot

StatusLEDindicator

Audioconnector

Controlbutton

I/Oconnector

AXISP3245NetworkCameraSeries

Findthedeviceonthenetwork

TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both

applicationsarefreeandcanbedownloadedfromaxis.com/support.

FormoreinformationabouthowtondandassignIPaddresses,seethedocumentHowtoassignanIPaddressandaccessyour

deviceonthedevicepageataxis.com.

Browsersupport

Youcanusethedevicewiththefollowingbrowsers:

Chrome

Firefox

Edge

Safari

Windows

recommended

OSX

recommended

Otheroperatingsystems

Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoaxis.com/browser-support.

AXISP3245NetworkCameraSeries

Accessthedevice

1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.

IfyouhaveaMaccomputer(OSX),gotoSafari,clickonBonjourandselectthedevicefromthedrop-downlist.Toadd

Bonjourasabrowserbookmark,gotoSafari>Preferences.

IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.

2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.See

Setasecurepasswordfortherootaccountonpage9.

3.Theliveviewpageopensinyourbrowser.

Setasecurepasswordfortherootaccount

Important

Thedefaultadministratorusernameisroot.Ifthepasswordforrootislost,resetthedevicetofactorydefaultsettings.

1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeSecurepasswordsonpage9.

2.Retypethepasswordtoconrmthespelling.

3.ClickCreatelogin.Thepasswordhasnowbeencongured.

Securepasswords

Important

Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set

upasecureandencryptedHTTPSconnectionandthenchangethepassword.

Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey

maybeusedinvarioustypesofinstallations.

Toprotectyourdatawestronglyrecommendthatyou:

•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.

•Don’texposethepassword.

•Changethepasswordatarecurringinterval,atleastonceayear.

AXISP3245NetworkCameraSeries

Setup

Webpageoverview

Liveviewcontrolbar

Liveview

Productname

Userinformation,colorthemes,andhelp

Videocontrolbar

Settingstoggle

AXISP3245NetworkCameraSeries

Setup

Settingstabs

Needmorehelp?

Youcanaccessthebuilt-inhelpfromthedevice’swebpage.Thehelpprovidesmoredetailedinformationonthedevice’sfeaturesand

theirsettings.

AXISP3245NetworkCameraSeries

Setup

Imagequality

Capturemodes

CapturemodedenesthemaximumframerateavailableintheAxisproduct.Dependingonwhichcapturemodeyouselect,you

maynotbeabletouseWDR.

CapturemodedenesthemaximumresolutionandmaximumframerateavailableintheAxisproduct.Ifusingacapturemodewith

asmallerresolutionthanthemaximumresolution,theangleofviewisreduced.Thecapturemodealsoaffectslightsensitivity.A

capturemodewithahighmaximumframeratehasreducedlightsensitivityandviceversa.

Thelowerresolutioncapturemodeiscroppedoutfromthehighestresolution.

Theimageshowshowtheeldofviewandaspectratiocanchangebetweentwodifferentcapturemodes.

Whichcapturemodetochoosedependsontherequirementsofframerateandresolutionforthespecicsurveillancesetup.For

specicationsaboutavailablecapturemodes,seetheproduct’sdatasheetataxis.com.

Remotefocusandzoom

Theremotefocusandzoomfunctionalityallowsyoutomakefocusandzoomadjustmentstoyourcamerafromacomputer.Itisa

convenientwaytoensurethatthescene’sfocus,viewingangleandresolutionareoptimizedwithouthavingtovisitthecamera’s

installationlocation.

Left:nofocus.Right:remotefocusapplied.

AXISP3245NetworkCameraSeries

Setup

Left:nozoom.Right:remotezoomapplied.

Selectexposuremode

Therearedifferentexposuremodeoptionsinthecamerathatadjustsaperture,shutterspeed,andgaintoimproveimagequalityfor

specicsurveillancescenes.GotoSettings>Image>Exposureandselectbetweenthefollowingexposuremodes:

•Formostusecases,selectAutomaticexposure.

•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.

Selectthesamefrequencyasthepowerlinefrequency.

•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand

sunduringdaytime,selectFlicker-reduced.

Selectthesamefrequencyasthepowerlinefrequency.

•Tolockthecurrentexposuresettings,selectHoldcurrent.

BenetfromIRlightinlow-lightconditionsusingnightmode

Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Astheavailablelightdiminishes,youcansetthecamerato

automaticallyshifttonightmode,inwhichthecamerausesbothvisiblelightandnear-infraredlighttodeliverblack-and-white

images.Sincethecamerausesmoreoftheavailablelightitcandeliverbrighter,moredetailed,images.

1.GotoSettings>Image>Dayandnight,andmakesurethattheIRcutlterissettoAuto.

2.Todetermineatwhatlightlevelyouwantthecameratoshifttonightmode,movetheThresholdslidertowardBright

orDark.

3.EnableAllowIRilluminationandSynchronizeIRilluminationtousethecamera’sIRlightwhennightmodeisactivated.

Note

Ifyousettheshifttooccurwhenit’sbrighter,theimageremainssharperastherewillbelesslow-lightnoise.Ifyouset

theshifttooccurwhenit’sdarker,theimagecolorsaremaintainedforlonger,buttherewillbemoreimageblurdue

tolow-lightnoise.

Reducenoiseinlow-lightconditions

Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:

•Settheexposuremodetoautomatic.

Note

Ahighmaxshuttervaluecanresultinmotionblur.

AXISP3245NetworkCameraSeries

Setup

•Toslowdowntheshutterspeed,setmaxshuttertothehighestpossiblevalue.

•Reducesharpnessintheimage.

•Setthemaxgaintoalowervalue.

Handlesceneswithstrongbacklight

Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest

areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange

(WDR)makesbothdarkandbrightareasoftheimagevisible.

1.GotoSettings>Image>Widedynamicrange.

2.Ifrequired,turnonWDR.

3.UsetheLocalcontrastslidertoadjusttheamountofWDR.

ImagewithoutWDR.

ImagewithWDR.

Note

WDRmaycauseartifactsintheimage.

FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr.

Compensateforbarreldistortion

Barreldistortionisaphenomenonwherestraightlinesappearincreasinglybentclosertotheedgesoftheframe.Awideeldofview

oftencreatesbarreldistortioninanimage.Barreldistortioncorrectioncompensatesforthisdistortion.

Note

Barreldistortioncorrectionaffectstheimageresolutionandeldofview.

1.GotoSettings>Image>Imagecorrection.

AXISP3245NetworkCameraSeries

Setup

2.TurnonBarreldistortioncorrection(BDC).

3.Setthelevelofcorrectionthatgivesyouthebestimage.

Monitorlongandnarrowareas

Usecorridorformattobetterutilizethefulleldofviewinalongandnarrowarea,forexampleastaircase,hallway,road,ortunnel.

1.Dependingonyourdevice,turnthecameraorthe3-axislensinthecamera90°or270°.

2.Ifthedevicedoesn’trotatetheviewautomatically,logintothewebpageandgotoSettings>System>Orientation.

3.Click

4.Rotatetheview90°or270°.

Findoutmoreataxis.com/axis-corridor-format.

Improvefacialrecognition

Tobetterrecognizethefaceofapersonpassingbythecamera,youcansettheoptimalpixelresolutionwiththecamera’spixel

counter.

1.GotoSettings>System>Orientationandclick.

AXISP3245NetworkCameraSeries

Setup

2.Inthecamera’sliveview,adjustthesizeandplacementoftherectanglearoundtheareaofinterest,forexample,where

thefacesofpassingpersonsareexpectedtoappear.Youcanthenseethenumberofpixelsrepresentedbythesidesof

therectangle.

Note

Youcanuseanobjectofaknownsizeintheviewasareferencetodecidehowmuchresolutionisneededforrecognition.

Viewarea

Aviewareaisacroppedpartofthefullview.Youcanstreamandstoreviewareasinsteadofthefullviewtominimizebandwidth

andstorageneeds.IfyouenablePTZforaviewarea,youcanpan,tiltandzoomwithinit.Byusingviewareasyoucanremoveparts

ofthefullview,forexample,thesky.

Whenyousetupaviewarea,werecommendyoutosetthevideostreamresolutiontothesamesizeasorsmallerthantheviewarea

size.Ifyousetthevideostreamresolutionlargerthantheviewareasizeitimpliesdigitallyscaledupvideoaftersensorcapture,

whichrequiresmorebandwidthwithoutaddingimageinformation.

Privacymasks

Aprivacymaskisauser-denedareathatpreventsusersfromviewingapartofthemonitoredarea.Inthevideostream,privacy

masksappearasblocksofsolidcolor.

You’llseetheprivacymaskonallsnapshots,recordedvideo,andlivestreams.

YoucanusetheVAPIX®applicationprogramminginterface(API)toturnofftheprivacymasks.

Important

Ifyouusemultipleprivacymasksitmayaffecttheproduct’sperformance.

Important

Setthezoomandfocusbeforeyoucreateaprivacymask.

Hidepartsoftheimagewithprivacymasks

Createaprivacymasktohideapartoftheimage:

1.GotoSettings>Privacymask.

2.ClickNew.

Overlays

Note

OverlaysarenotincludedinthevideostreamwhenusingSIPcalls.

Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,

orduringproductinstallationandconguration.Youcanaddeithertextoranimage.

Thevideostreamingindicatorisanothertypeofoverlay.Itshowsyouthattheliveviewvideostreamislive.

Showanimageoverlay

Toaddanimageasanoverlayinthevideostream:

1.GotoSettings>Overlay.

2.ClickImagelist.

3.UploadanimageandclickDone.

AXISP3245NetworkCameraSeries

Setup

4.ClickCreateoverlay.

5.SelectImageandclickCreate.

6.Selecttheimagefromthedrop-downlist.

7.Topositiontheimageoverlay,chooseCustomoroneofthepresets.

8.ClickCreate.

Streamingandstorage

HowdoImage,Stream,andStreamprolesettingsrelatetoeachother?

TheImagetabcontainscamerasettingsthataffectallvideostreamsfromtheproduct.Ifyouchangesomethinginthistab,it

immediatelyaffectsallvideostreamsandrecordings.

TheStreamtabcontainssettingsforvideostreams.Yougetthesesettingsifyourequestavideostreamfromtheproductanddon’t

specifyforexampleresolution,orframerate.WhenyouchangethesettingsintheStreamtab,itdoesn’taffectongoingstreams,but

itwilltakeeffectwhenyoustartanewstream.

TheStreamprolessettingsoverridethesettingsfromtheStreamtab.Ifyourequestastreamwithaspecicstreamprole,the

streamcontainsthesettingsofthatprole.Ifyourequestastreamwithoutspecifyingastreamprole,orrequestastreamprole

thatdoesn'texistintheproduct,thestreamcontainsthesettingsfromtheStreamtab.

Videocompressionformats

Decidewhichcompressionmethodtousebasedonyourviewingrequirements,andonthepropertiesofyournetwork.The

availableoptionsare:

MotionJPEG

Note

ToensuresupportfortheOpusaudiocodec,theMotionJPEGstreamisalwayssentoverRTP.

MotionJPEG,orMJPEG,isadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen

displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion

videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage

containedinthestream.

H.264orMPEG-4Part10/AVC

Note

H.264isalicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Toinstalladditionalunlicensed

copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion

JPEGformatandbyasmuchas50%comparedtotheMPEG-4standard.Thismeansthatlessnetworkbandwidthandstoragespace

arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.

H.265orMPEG-HPart2/HEVC

Note

H.265islicensedtechnology.TheAxisproductincludesoneH.265viewingclientlicense.Toinstalladditionalunlicensed

copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

AXISP3245NetworkCameraSeries

Setup

Bitratecontrol

Bysettingthebitratecontrolyoucanmanagethebandwidthconsumptionforyourvideostream.

Variablebitrate(VBR)

Withvariablebitratethebandwidthvariesbasedonthelevelofactivityinthescene.Themoreactivityinthescene,themore

bandwidthisrequired.Thisoptionguaranteesthatimagequalityisconstantbutrequiresstoragemargins.

Maximumbitrate(MBR)

Themaximumbitrateoptionallowsyoutosetatargetbitratevaluetobeabletohandlesystembitratelimitations.Tokeepthe

instantaneousbitratebelowthespeciedtargetbitrate,theremaybeadecreaseinimagequalityortheframeratemaydecrease.

Youhavetheoptiontoprioritizeeitherimagequalityorframerate.Itisrecommendedtocongurethetargetbitratehigherthanthe

expectedbitratetohavemarginsforadditionalcomplexitythatneedstobecaptured.

Averagebitrate(ABR)

Withaveragebitrate,thebitrateisautomaticallyadjustedoveralongertimescaletomeetthespeciedtargetandprovidethe

bestqualityonthevideostreambasedonavailablestorage.Imagequalityisdecreaseduniformly.Youcanstillgetgoodimage

qualitywhenthereisactivityinthescene.Theaveragebitrateoptionallowsyoutodenethetotalstoragerequiredtostorethe

videostreamforaspeciedamountoftime(retentiontime)whenimagequalityisadjustedtomeetthespeciedtargetbitrate.

Specifytheaveragebitratesettingsinoneofthefollowingways:

•Setthetargetbitrateandtheretentiontimetocalculatetheestimatedstorageneed.

•Usethetargetbitratecalculatortocalculatetheaveragebitrate,basedonavailablestorageanddesiredretentiontime.

Youhavealsotheoptiontoturnonmaximumbitratetospecifyabitratelimit.

Reducebandwidthandstorage

Important

Ifyoureducethebandwidthitcanresultinlossofdetailsinthepicture.

1.GotoliveviewandselectH.264.

2.GotoSettings>Stream.

3.Dooneormoreofthefollowing:

-TurnontheZipstreamfunctionalityandselectthedesiredlevel.

Note

ThezipstreamsettingsareusedforbothH.264andH.265.

-TurnondynamicGOPandsetahighGOPlengthvalue.

-Increasethecompression.

-TurnondynamicFPS.

Note

WebbrowsersdonotsupportH.265decoding.UseavideomanagementsystemorapplicationsupportingH.265decoding.

Setupnetworkstorage

Tostorerecordingsonthenetwork,youneedtosetupnetworkstorage:

1.GotoSettings>System>Storage.

2.ClickSetupunderNetworkstorage.

3.EntertheIPaddressofthehostserver.

AXISP3245NetworkCameraSeries

Setup

4.Enterthenameofthesharedlocationonthehostserver.

5.Movetheswitchifthesharerequiresalogin,andenterusernameandpassword.

6.ClickConnect.

Addaudiotoyourrecording

Editthestreamprolewhichisusedfortherecording:

1.GotoSettings>StreamandclickStreamproles.

2.SelectthestreamproleandclickAudio.

3.SelectthecheckboxandselectInclude.

4.ClickSave.

5.ClickClose.

Recordandwatchvideo

Torecordvideoyoumustrstsetupnetworkstorage,seeSetupnetworkstorageonpage18,orhaveanSDcardinstalled.

1.Gotothecamera’sliveview.

2.ClickonRecordoncetostartrecordingandonemoretimetostoprecording.

Towatchyourrecording:

1.ClickonStorage>Gotorecordings.

2.Selectyourrecordinginthelistanditwillplayautomatically.

Events

Setuprulesandalerts

Youcancreaterulestomakeyourdeviceperformanactionwhencertaineventsoccur.Aruleconsistsofconditionsandactions.

Theconditionscanbeusedtotriggertheactions.Forexample,thedevicecanstartarecordingorsendanemailwhenitdetects

motion,orshowanoverlaytextwhenitrecords.

Recordvideowhenthecameradetectsmotion

ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsmotionandto

stoponeminuteafter.

MakesuretheAXISVideoMotionDetectionapplicationisrunning:

1.GotoSettings>Apps>AXISVideoMotionDetection.

2.Starttheapplicationifitisnotalreadyrunning.

3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.

Createarule:

1.GotoSettings>System>Eventsandaddarule.

2.Typeanamefortherule.

3.Inthelistofconditions,underApplication,selectAXISVideoMotionDetection(VMD).

AXISP3245NetworkCameraSeries

Setup

4.Inthelistofactions,underRecordings,selectRecordvideowhiletheruleisactive.

5.Selectanexistingstreamproleorcreateanewone.

6.Settheprebuffertimeto5seconds.

7.Setthepostbuffertimeto60seconds.

8.Inthelistofstorageoptions,selectSDcard.

9.ClickSave.

Showatextoverlayinthevideostreamwhenthedevicedetectsmotion

Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthedevicedetectsmotion:

MakesuretheAXISVideoMotionDetectionapplicationisrunning:

1.GotoSettings>Apps>AXISVideoMotionDetection.

2.Starttheapplicationifitisnotalreadyrunning.

3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.

Addtheoverlaytext:

4.GotoSettings>Overlay.

5.SelectCreateoverlayandselectTextoverlay.

6.Enter#Dinthetexteld.

7.Choosetextsizeandappearance.

8.Topositionthetextoverlay,chooseCustomoroneofthepresets.

Createarule:

9.GotoSystem>Events>Rulesandaddarule.

10.Typeanamefortherule.

11.Inthelistofconditions,selectAXISVideoMotionDetection.

12.Inthelistofactions,selectUseoverlaytext.

13.Selectaviewarea.

14.Type“Motiondetected”.

15.Settheduration.

16.ClickSave.

Note

Ifyouupdatetheoverlaytextitwillbeautomaticallyupdatedonallvideostreamsdynamically.

Sendlivevideoandaudiotoamobilephone

Inthisexample,wesetupthecameratomakeaSIPcalltoamobilephonewhenthecameradetectsmotion.TheSIPcalltransmits

thelivevideoandaudiostreamfromthecameratothemobilephone.

Beforeyoustart

•InstallaSIPclientonamobilephone.

AXISP3245NetworkCameraSeries

Setup

•RegisterwithaSIPserverorPBX.

•SetupAXISVideoMotionDetectioninthecamera.

MakebasicSIPsettings

1.GotoSettings>System>SIP.

2.SelectAllowSIP.

3.ClickNATtraversalandenableSTUN.

4.Typetheserveraddress.

5.ClickSave.

SetuparegisteredSIPaccountonthecamera

1.GotoSettings>System>SIPandclick

underAccounts.

2.ClickRegistered.

3.Typeanamefortheaccount,forexample“Registered”.

4.Typeauserid,domain,password,andregistrar.

5.ClickSave.

Createarecipient

1.GotoSettings>System>Events>Recipientsandaddarecipient.

2.Typeanamefortherecipient,forexample“SIPclient”.

3.InType,selectSIP.

4.InToSIPaddress,typetheSIPaddress.

5.InFromSIPaccount,selectRegistered.

6.Totesttheconnection,clickTest.

7.ClickSave.

SetupthecameratomakeaSIPcallwhenitdetectsmovement

1.GotoSettings>System>Events>Rulesandaddarule.

2.Typeanamefortherule,forexample“VMDtriggersSIPcall”.

3.Inthelistofconditions,underApplications,selectVMD4.

4.Inthelistofactions,underCalls,selectMakeSIPcalls.

5.Inthelistofrecipients,selectSIPclient.

6.ClickSave.

Recordvideowhenthecameradetectsloudnoises

ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsloudnoiseandto

stoponeminuteafter.

Turnonaudio:

AXISP3245NetworkCameraSeries

Setup

1.Setupthestreamproletoincludeaudio,seeAddaudiotoyourrecordingonpage19.

Turnonaudiodetection:

1.GotoSettings>System>Detectors>Audiodetection.

2.Adjustthealarmlevelaccordingtoyourneeds.

Createarule:

1.GotoSettings>System>Eventsandaddarule.

2.Typeanamefortherule.

3.Inthelistofconditions,underAudio,selectAudioDetection.

4.Inthelistofactions,underRecordings,selectRecordvideo.

5.Selectthestreamprolewhereaudiohasbeenturnedon.

6.Settheprebuffertimeto5seconds.

7.Setthepostbuffertimeto60seconds.

8.Inthelistofstorageoptions,selectSDcard.

9.ClickSave.

Detecttamperingwithinputsignal

Thisexampleexplainshowtotriggeranalarmwhentheinputsignalhasbeencutorshort-circuited.Formoreinformationaboutthe

I/Oconnector,seepage29.

1.GotoSettings>System>I/OPortsandturnonSupervisedI/O.

Createarule:

1.GotoSettings>System>Eventsandaddarule.

2.Typeanamefortherule.

3.Inthelistofconditions,selectDigitalinputandthenselectaport.

4.Inthelistofactions,selectSendnoticationtoemailandthenselectarecipientfromthelist.GotoRecipients

tocreateanewrecipient.

5.Typeasubjectandamessagefortheemail.

6.ClickSave.

Sendanemailautomaticallyifsomeonespraypaintsthelens

1.GotoSystem>Detectors.

2.TurnonTriggerondarkimages.Thiswilltriggeranalarmifthelensissprayed,covered,orrenderedseverelyoutoffocus.

3.SetadurationforTriggerafter.Thevalueindicatesthetimethatmustpassbeforeanemailissent.

Createarule:

1.GotoEvents>Rulesandaddarule.

2.Typeanamefortherule.

3.Inthelistofconditions,selectTampering.

AXISP3245NetworkCameraSeries

Setup

4.Inthelistofactions,selectSendnoticationtoemailandthenselectarecipientfromthelist.GotoRecipients

tocreateanewrecipient.

5.Typeasubjectandamessagefortheemail.

6.ClickSave.

Setupintrusionalarm

Important

TosetupanintrusionalarmyouneedtheAXISDomeIntrusionSwitchC.

Withadomeintrusionswitchmountedinsidethecamera,youcanreceiveanoticationifsomeoneremovesthecameradome.

Beforeyoustart

•Connecttheintrusionalarmswitchtopin1(ground)andpin3(digitalinput)ofthecamera’sI/Oconnector.

Conguretheinputport

1.GotoSettings>System>I/Oports.

2.ForPort1:

2.1SelectClosedcircuit(NC)inthedrop-downmenu

Createarule

1.GotoSettings>System>Eventsandaddarule.

2.Typeanamefortherule.

3.Inthelistofconditions,underI/O,selectDigitalinput.

4.Inthelistofports,selectInput1.

5.Inthelistofactions,underNotications,selectSendnoticationtoemail.

6.SelectarecipientfromthelistorgotoRecipientstocreateanewrecipient.

7.Typeasubjectandamessagefortheemail.

8.ClickSave.

Applications

AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications

forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications.

TondtheusermanualsforAxisapplications,gotoaxis.com.

Note

•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain

combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify

thattheapplicationsworktogetherbeforedeployment.

AXISP3245NetworkCameraSeries

Setup

AXISPeopleCounter

AXISPeopleCounterisananalyticapplicationthatcanbeinstalledonanetworkcamera.

Thecounterisembeddedinthecamerawhichmeansyoudonotneedadedicatedcomputertoruntheapplication.

AXISPeopleCounterisintendedforretailenvironments,likestoresorshoppingmalls,orotherenvironmentswhereyouwantto

countpeople.

AXISP3245NetworkCameraSeries

Troubleshooting

Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support.

Resettofactorydefaultsettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to

thefactorydefaultvalues.

Toresettheproducttothefactorydefaultsettings:

1.Disconnectpowerfromtheproduct.

2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverviewonpage5.

3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.

4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset

tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90.

5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthevideostream.

Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support.

Itisalsopossibletoresetparameterstofactorydefaultthroughthewebinterface.GotoSettings>System>Maintenanceand

clickDefault.

Checkthecurrentrmware

Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootinga

problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticular

problem.

Tocheckthecurrentrmware:

1.Gototheproduct’swebpage.

2.Clickonthehelpmenu.

3.ClickAbout.

Upgradethermware

Important

Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providedthatthefeaturesareavailablein

thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

Important

Makesuretheproductremainsconnectedtothepowersourcethroughouttheupgradeprocess.

Note

Whenyouupgradetheproductwiththelatestrmwareintheactivetrack,theproductreceivesthelatestfunctionality

available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgradingthe

rmware.Tondthelatestrmwareandthereleasenotes,gotoaxis.com/support/rmware.

AXISP3245NetworkCameraSeries

Troubleshooting

1.Downloadthermwareletoyourcomputer,availablefreeofchargeataxis.com/support/rmware.

2.Logintotheproductasanadministrator.

3.GotoSettings>System>Maintenance.Followtheinstructionsonthepage.Whentheupgradehasnished,the

productrestartsautomatically.

AXISDeviceManagercanbeusedformultipleupgrades.Findoutmoreataxis.com/products/axis-device-manager.

Technicalissues,cluesandsolutions

Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support.

Problemsupgradingthermware

FirmwareupgradefailureIfthermwareupgradefails,thedevicereloadsthepreviousrmware.Themostcommonreason

isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele

correspondstoyourdeviceandtryagain.

ProblemssettingtheIPaddress

Thedeviceislocatedona

differentsubnet

IftheIPaddressintendedforthedeviceandtheIPaddressofthecomputerusedtoaccessthe

devicearelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork

administratortoobtainanIPaddress.

TheIPaddressisbeingused

byanotherdevice

DisconnecttheAxisdevicefromthenetwork.Runthepingcommand(inaCommand/DOSwindow,

typepingandtheIPaddressofthedevice):

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...

thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.

ObtainanewIPaddressfromthenetworkadministratorandreinstallthedevice.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable

forusewiththeAxisdevice.Checkallcablingandreinstallthedevice.

PossibleIPaddressconict

withanotherdeviceonthe

samesubnet

ThestaticIPaddressintheAxisdeviceisusedbeforetheDHCPserversetsadynamicaddress.

ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay

beproblemsaccessingthedevice.

Thedevicecannotbeaccessedfromabrowser

Cannotlogin

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting

tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordfortheuserrootislost,thedevicemustberesettothefactorydefaultsettings.

SeeResettofactorydefaultsettingsonpage25.

TheIPaddresshasbeen

changedbyDHCP

IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshasbeen

changed,useAXISIPUtilityorAXISDeviceManagertolocatethedeviceonthenetwork.Identify

thedeviceusingitsmodelorserialnumber,orbytheDNSname(ifthenamehasbeencongured).

Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,gotoaxis.com/support.

Thedeviceisaccessiblelocallybutnotexternally

Toaccessthedeviceexternally,werecommendusingoneofthefollowingapplicationsforWindows

•AXISCompanion:freeofcharge,idealforsmallsystemswithbasicsurveillanceneeds.

•AXISCameraStation:30-daytrialversionfreeofcharge,idealforsmalltomid-sizesystems.

Forinstructionsanddownload,gotoaxis.com/products/axis-companion.

AXISP3245NetworkCameraSeries

Troubleshooting

Problemswithstreaming

MulticastH.264only

accessiblebylocalclients

Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe

deviceneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.

NomulticastH.264

displayedintheclient

CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisdevice

arevalidforyournetwork.

Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.

PoorrenderingofH.264

images

Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe

downloadedfromthemanufacturer’swebsite.

Colorsaturationisdifferent

inH.264andMotionJPEG

Modifythesettingsforyourgraphicsadapter.Gototheadapter’sdocumentationformore

information.

Lowerframeratethan

expected

•SeePerformanceconsiderationsonpage27.

•Reducethenumberofapplicationsrunningontheclientcomputer.

•Limitthenumberofsimultaneousviewers.

•Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.

•Lowertheimageresolution.

•Logintothedevice’swebpageandsetacapturemodethatprioritizesframerate.

Changingthecapturemodetoprioritizeframeratemightlowerthemaximum

resolutiondependingonthedeviceusedandcapturemodesavailable.

Can'tselectH.265encoding

inliveview

WebbrowsersdonotsupportH.265decoding.Useavideomanagementsystemorapplication

supportingH.265decoding.

Performanceconsiderations

Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors

affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe

CPUreachesitsmaximum,thisalsoaffectstheframerate.

Thefollowingfactorsarethemostimportanttoconsider:

•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe

bandwidth.

•RotatingtheimageintheGUIwillincreasetheproduct'sCPUload.

•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.

•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand

bandwidth.

Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat

streamsareidentical.

•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.

•Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.

•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.

•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.

•Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.

•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand

thegeneralperformance.

AXISP3245NetworkCameraSeries

Speciﬁcations

Tondthelatestversionoftheproduct’sdatasheet,gototheproductpageataxis.comandlocateSupport&Documentation.

LEDindicators

StatusLED

Indication

Unlit

Connectionandnormaloperation.

GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.

Amber

Steadyduringstartup.Flashesduringrmwareupgradeorresettofactorydefault.

Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.

SDcardslot

NO NO

TICE TICE

TICE

•RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingthe

SDcard.Useyourngerstoinsertandremovethecard.

•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.UnmounttheSDcard

fromtheproduct’swebpagebeforeremoval.

ThisproductsupportsmicroSD/microSDHC/microSDXCcards.

ForSDcardrecommendations,seeaxis.com.

microSD,microSDHC,andmicroSDXCLogosaretrademarksofSD-3CLLC.microSD,microSDHC,microSDXCare

trademarksorregisteredtrademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

Buttons

Controlbutton

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage25.

•ConnectingtoanAXISVideoHostingSystemservice.Toconnect,pressandholdthebuttonforabout3secondsuntilthe

statusLEDashesgreen.

Connectors

Networkconnector

RJ45EthernetconnectorwithPoweroverEthernet(PoE).

Audioconnector

4-pinterminalblockforaudioinputandoutput.

AXISP3245NetworkCameraSeries

Speciﬁcations

FunctionPinNotes

GND

Ground

Ringpower

12Vforexternalsource

Microphone/Linein

Microphone(analogordigital)orlinein(mono).5Vmicrophonebiasisavailable.

Lineout

Linelevelaudiooutput(mono).Canbeconnectedtoapublicaddress(PA)systemoran

activespeakerwithabuilt-inamplier.

I/Oconnector

UsetheI/Oconnectorwithexternaldevicesincombinationwith,forexample,motiondetection,eventtriggering,andalarm

notications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:

Digitalinput-Forconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexamplePIRsensors,door/window

contacts,andglassbreakdetectors.

Supervisedinput-Enablespossibilitytodetecttamperingonadigitalinput.

Digitaloutput-ForconnectingexternaldevicessuchasrelaysandLEDs.ConnecteddevicescanbeactivatedbytheVAPIX®

ApplicationProgrammingInterfaceorfromtheproduct’swebpage.

4-pinterminalblock

FunctionPinNotes

Specications

DCground

0VDC

DCoutput

Canbeusedtopowerauxiliaryequipment.

Note:Thispincanonlybeusedaspowerout.

12VDC

Maxload=25mA

DigitalInputor

SupervisedInput

Connecttopin1toactivate,orleaveoating(unconnected)

todeactivate.Tousesupervisedinput,installend-of-line

resistors.Seeconnectiondiagramforinformationabouthow

toconnecttheresistors.

0tomax30VDC

DigitalOutput

Internallyconnectedtopin1(DCground)whenactive,

andoating(unconnected)wheninactive.Ifusedwithan

inductiveload,e.g.,arelay,connectadiodeinparallelwith

theload,toprotectagainstvoltagetransients.

0tomax30VDC,opendrain,

100mA

Example

AXISP3245NetworkCameraSeries

Speciﬁcations

DCground

DCoutput12V,max25mA

Supervisedinput

Digitaloutput

UserManualVer.M3.2

AXISP3245NetworkCameraSeriesDate:September2019

PartNo.T10137037

Axis 02234-001~EOL P3245-LVE-3 2MP Network Dome Camera License Plate Verifier Kit 02234-001

Product's Documents

Axis P3245-LVE User Manual

Specifications

Axis 02234-001~EOL Questions and Answers