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GE - General Electric PGP9830SR1SS 30" Built-In Gas Downdraft Cooktop

User Manual - Page 31

For PGP9830SR1SS.

PDF File Manual, 108 pages, Read Online | Download pdf file

PGP9830SR1SS photo
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49-2001159 Rev. 1 
Troubleshooting Tips ... %HIRUH\RXFDOOIRUVHUYLFH
Problem Possible Cause What To Do
:DWHUZRQ¶WERLO Cover pan with a lid. Turn the downdraft fan OFF until the
water begins to boil.
Burners have yellow
or yellow-tipped
flames
The combustion quality of burner
flames needs to be determined
visually.
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flames are normal. If burner flames look like A, call for
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yellow tipping on outer cones is normal.
Burner parts not replaced correctly. See Cleaning the Cooktop section.
Burners do not light Plug on cooktop is not completely
inserted in the electrical outlet.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Gas supply not connected or turned on. See the Installation Instructions section.
A fuse in your home may be blown or
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Igniter orifice in burner body may be
clogged.
Remove the obstruction.
Burner parts not replaced correctly. 6HH%XUQHU&DSV+HDGVDQG(OHFWURGHVLQWKH&OHDQLQJ
the Cooktop section.
Notch in burner head may be clogged. 8VHDVPDOOVHZLQJQHHGOHRUSDSHUFOLSWRXQSOXJ
Sparking sound
persists after burner
is turned off
Be sure the knob is in the OFF
position.
Remove knob by pulling it straight off the stem and check
the bottom of the knob for any buildup of soil.
Occasional sparking
sound
Changing blower speed. This is a typical electrical switching noise. This is normal.
Burner flames very
large or yellow
Improper air to gas ratio. ,IFRRNWRSLVFRQQHFWHGWR/3JDVFRQWDFWWKHSHUVRQZKR
installed your cooktop or made the conversion.
Notch in burner head may be clogged. 8VHDVPDOOVHZLQJQHHGOHRUSDSHUFOLSWRXQSOXJ
Burner flames make
excessive noise
Burner has not been used recently. A “cold” burner ignited in the HI setting may have some
flame “roar” or “lifting”. This should dissipate after 4 to 5
minutes.
Burner flames pulled
toward vent grille
Vent fan set at high speed. This is normal. If cooking performance is affected, change
to a lower fan speed setting.
A–Yellow flames
Call for service
B–Yellow tips
on outer cones
Normal for LP gas
C–Soft blue
flames Normal
for natural gas
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TROUBLESHOOTING TIPS
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