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20
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Problem Possible Causes Solutions
Nothing will operate
Has a household fuse blown, or has
a circuit breaker tripped?
Replace the fuse or reset the circuit breaker.
If the problem continues, call an electrician.
Is the cooktop wired properly? Refer to “Installation Instructions” on page 11.
Cooktop will not operate Is the control knob set correctly? Push in knob before turning to a setting.
Excessive heat around
cookware on cooktop
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware SHOULD NOT
extend more than 1/2” (1.3 cm) outside the cooking area.
Cooktop cooking results
not what expected
Is the proper cookware being used? Refer to “Cookware” section on page 16.
Is the control knob set to the
proper heat level?
Refer to “Cooktop Controls” section on page 17.
Is the cooktop level?
Level the cooktop. Refer to “Installation Instructions” on
page 11.
A vapor is being emitted
from the knobs of the
cooktop
Is the cooktop in its first use(s)?
During the first use(s), a vapor may be seen exiting the
holes around the knobs of the cooktop. This is normal and
SHOULD disappear after use.
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