Hikvision IDS-9664NXI-I8/X 64-ch 3U 4K DeepinMind NVR

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IDS-9664NXI-I8/X photo

User Manual

This is the main product document for model IDS-9664NXI-I8/X.

The file format is pdf, 219 pages, you can download this manual here .

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Network Video Recorder
User Manual
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Legal Informaon
©2023 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instrucons for using and managing the Product. Pictures, charts, images and
all other informaon hereinaer are for descripon and explanaon only. The informaon
contained in the Manual is subject to change, without noce, due to rmware updates or other
reasons. Please nd the latest version of this Manual at the Hikvision website ( hps://
www.hikvision.com/ ).
Please use this Manual with the guidance and assistance of professionals trained in supporng the
Product.
Trademarks
and other Hikvision's trademarks and logos are the properes of
Hikvision in various jurisdicons.
Other trademarks and logos menoned are the properes of their respecve owners.
: The terms HDMI and HDMI High-Denion Mulmedia Interface, and the HDMI
Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United
States and other countries.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND "WITH
ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR
PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION
BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,
OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY
RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
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INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER
PREVAILS.
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Regulatory Informaon
FCC Informaon
Please take aenon that changes or modicaon not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protecon against harmful interference in a residenal installaon. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instrucons, may cause harmful interference to radio communicaons. However, there is
no guarantee that interference will not occur in a parcular installaon. If this equipment does
cause harmful interference to radio or television recepon, which can be determined by turning
the equipment o and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
Reorient or relocate the receiving antenna.
Increase the separaon between the equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Condions
This device complies with part 15 of the FCC Rules. Operaon is subject to the following two
condions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause
undesired operaon.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked
with "CE" and comply therefore with the applicable harmonized European
standards listed under the EMC Direcve 2014/30/EU, LVD Direcve 2014/
35/EU, the RoHS Direcve 2011/65/EU.
2012/19/EU (WEEE direcve): Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For
proper recycling, return this product to your local supplier upon the
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purchase of equivalent new equipment, or dispose of it at designated
collecon points. For more informaon see: hp://www.recyclethis.info .
2006/66/EC (baery direcve): This product contains a baery that cannot
be disposed of as unsorted municipal waste in the European Union. See
the product documentaon for specic baery informaon. The baery is
marked with this symbol, which may include leering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the baery to
your supplier or to a designated collecon point. For more informaon
see: hp://www.recyclethis.info .
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
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Applicable Model
This manual is applicable to the following models.
Table 1-1 Applicable Model
Series Model
iDS-6700NXI-I/FA iDS-6708NXI-I/FA
iDS-6700NXI-I/S iDS-6716NXI-I/S
iDS-7600NXI-I2/X iDS-7608NXI-I2/X
iDS-7616NXI-I2/X
iDS-7600NXI-I2/P/X iDS-7608NXI-I2/8P/X
iDS-7616NXI-I2/16P/X
iDS-7700NXI-I4/X iDS-7716NXI-I4/X
iDS-7732NXI-I4/X
iDS-7700NXI-I4/16P/X iDS-7716NXI-I4/16P/X
iDS-7732NXI-I4/16P/X
iDS-7700NXI-I4/S iDS-7716NXI-I4/S
iDS-7732NXI-I4/S
iDS-7700NXI-I4/16P/S iDS-7716NXI-I4/16P/S
iDS-7732NXI-I4/16P/S
iDS-9600NXI-I8/X iDS-9616NXI-I8/X
iDS-9600NXI-I8/X iDS-9632NXI-I8/X
iDS-9664NXI-I8/X
iDS-9600NXI-I8/S iDS-9616NXI-I8/S
iDS-9632NXI-I8/S
iDS-9664NXI-I8/S
iDS-9600NXI-I16/X iDS-9616NXI-I16/X
iDS-9632NXI-I16/X
iDS-9664NXI-I16/X
iDS-96000NXI-I16 iDS-96064NXI-I16
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Series Model
iDS-96128NXI-I16
iDS-96000NXI-I24 iDS-96128NXI-I24
iDS-96256NXI-I24
iDS-6700NXI-I/8F(B) iDS-6708NXI-I/8F(B)
iDS-6716NXI-I/16S(B) iDS-6716NXI-I/16S(B)
iDS-7700NXI-I4/16P/16S(B) iDS-7716NXI-I4/16P/16S(B)
iDS-7732NXI-I4/16P/16S(B)
iDS-7700NXI-I4/16P/X(B) iDS-7716NXI-I4/16P/X(B)
iDS-7732NXI-I4/16P/X(B)
iDS-7700NXI-I4/16S(B) iDS-7716NXI-I4/16S(B)
iDS-7732NXI-I4/16S(B)
iDS-7700NXI-I4/X(B) iDS-7716NXI-I4/X(B)
iDS-7732NXI-I4/X(B)
iDS-9600NXI-I8/4F(B) iDS-9608NXI-I8/4F(B)
iDS-9616NXI-I8/4F(B)
iDS-9632NXI-I8/4F(B)
iDS-9600NXI-I8/8F(B) iDS-9616NXI-I8/8F(B)
iDS-9632NXI-I8/8F(B)
iDS-9664NXI-I8/8F(B)
iDS-9600NXI-I8/X(B) iDS-9616NXI-I8/X(B)
iDS-9632NXI-I8/X(B)
iDS-9664NXI-I8/X(B)
iDS-9600NXI-I8/16S(B) iDS-9616NXI-I8/16S(B)
iDS-9632NXI-I8/16S(B)
iDS-9664NXI-I8/16S(B)
iDS-9600NXI-I16/8F(B) iDS-9616NXI-I16/8F(B)
iDS-9632NXI-I16/8F(B)
iDS-9664NXI-I16/8F(B)
iDS-9600NXI-I16/X(B) iDS-9616NXI-I16/X(B)
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Series Model
iDS-9632NXI-I16/X(B)
iDS-9664NXI-I16/X(B)
iDS-9600NXI-I16/16S(B) iDS-9616NXI-I16/16S(B)
iDS-9632NXI-I16/16S(B)
iDS-9664NXI-I16/16S(B)
iDS-96000NXI-I16(B) iDS-96064NXI-I16(B)
iDS-96128NXI-I16(B)
iDS-96000NXI-I24(B) iDS-96128NXI-I24(B)
iDS-96256NXI-I24(B)
iDS-7600NXI-M2/X iDS-7608NXI-M2/X
iDS-7616NXI-M2/X
iDS-7632NXI-M2/X
iDS-7600NXI-M2/P/X iDS-7608NXI-M2/8P/X
iDS-7616NXI-M2/16P/X
iDS-7700NXI-M4/X iDS-7716NXI-M4/X
iDS-7732NXI-M4/X
iDS-7700NXI-M4/16P/X iDS-7716NXI-M4/16P/X
iDS-7732NXI-M4/16P/X
iDS-9600NXI-M8/X iDS-9616NXI-M8/X
iDS-9632NXI-M8/X
iDS-9664NXI-M8/X
iDS-9600NXI-M8R/X iDS-9616NXI-M8R/X
iDS-9632NXI-M8R/X
iDS-9664NXI-M8R/X
iDS-9600NXI-M16/X iDS-9632NXI-M16/X
iDS-9664NXI-M16/X
iDS-9600NXI-M16/X iDS-9632NXI-M16R/X
iDS-9664NXI-M16R/X
iDS-9600NXI-I8/S/SL iDS-9632NXI-I8/S/SL
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Series Model
iDS-9664NXI-I8/S/SL
iDS-9664NXI-I16/S/SL iDS-9664NXI-I16/S/SL
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Symbol Convenons
The symbols that may be found in this document are dened as follows.
Symbol Descripon
Danger
Indicates a hazardous situaon which, if not avoided, will or could
result in death or serious injury.
Cauon
Indicates a potenally hazardous situaon which, if not avoided, could
result in equipment damage, data loss, performance degradaon, or
unexpected results.
Note
Provides addional informaon to emphasize or supplement
important points of the main text.
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Safety Instrucon
Proper conguraon of all passwords and other security sengs is the responsibility of the
installer and/or end-user.
In the use of the product, you must be in strict compliance with the electrical safety regulaons
of the naon and region.
Firmly connect the plug to the power socket. Do not connect several devices to one power
adapter. Power o the device before connecng and disconnecng accessories and peripherals.
Shock hazard! Disconnect all power sources before maintenance.
The equipment must be connected to an earthed mains socket-outlet.
The socket-outlet shall be installed near the equipment and shall be easily accessible.
indicates hazardous live and the external wiring connected to the terminals requires
installaon by an instructed person.
Never place the equipment in an unstable locaon. The equipment may fall, causing serious
personal injury or death.
Input voltage should meet the SELV (Safety Extra Low Voltage) and the LPS (Limited Power
Source) according to the IEC62368.
High touch current! Connect to earth before connecng to the power supply.
If smoke, odor or noise rise from the device, turn o the power at once and unplug the power
cable, and then please contact the service center.
Use the device in conjuncon with an UPS, and use factory recommended HDD if possible.
This product contains a coin/buon cell baery. If the baery is swallowed, it can cause severe
internal burns in just 2 hours and can lead to death.
This equipment is not suitable for use in locaons where children are likely to be present.
CAUTION: Risk of explosion if the baery is replaced by an incorrect type.
Improper replacement of the baery with an incorrect type may defeat a safeguard (for
example, in the case of some lithium baery types).
Do not dispose of the baery into re or a hot oven, or mechanically crush or cut the baery,
which may result in an explosion.
Do not leave the baery in an extremely high temperature surrounding environment, which may
result in an explosion or the leakage of ammable liquid or gas.
Do not subject the baery to extremely low air pressure, which may result in an explosion or the
leakage of ammable liquid or gas.
Dispose of used baeries according to the instrucons.
Keep body parts away from fan blades and motors. Disconnect the power source during
servicing.
Keep body parts away from motors. Disconnect the power source during servicing.
Use only power supplies same with the original model, or LPS power supplies with the same
voltage and electric current.
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Prevenve and Cauonary Tips
Before connecng and operang your device, please be advised of the following ps:
The device is designed for indoor use only. Install it in a well-venlated, dust-free environment
without liquids.
Ensure recorder is properly secured to a rack or shelf. Major shocks or jolts to the recorder as a
result of dropping it may cause damage to the sensive electronics within the recorder.
The equipment shall not be exposed to dripping or splashing and that no objects lled with
liquids shall be placed on the equipment, such as vases.
No naked ame sources, such as lighted candles, should be placed on the equipment.
The venlaon should not be impeded by covering the venlaon openings with items, such as
newspapers, table-cloths, curtains, etc. The openings shall never be blocked by placing the
equipment on a bed, sofa, rug or other similar surface.
For certain models, ensure correct wiring of the terminals for connecon to an AC mains supply.
For certain models, the equipment has been designed, when required, modied for connecon
to an IT power distribuon system.
idenes the baery holder itself and idenes the posioning of the cell(s) inside the
baery holder.
+ idenes the posive terminal(s) of equipment which is used with, or generates direct current.
+ idenes the negave terminal(s) of equipment which is used with, or generates direct
current.
Keep a minimum 200 mm (7.87 inch) distance around the equipment for sucient venlaon.
For certain models, ensure correct wiring of the terminals for connecon to an AC mains supply.
Use only power supplies listed in the user manual or user instrucon.
The USB port of the equipment is used for connecng to a mouse, keyboard, USB ash drive, or
Wi-Fi dongle only.
Use only power supplies listed in the user manual or user instrucon.
Do not touch the sharp edges or corners.
When the device is running above 45 °C (113 °F), or its HDD temperature in S.M.A.R.T. exceeds
the stated value, please ensure the device is running in a cool environment, or replace HDD(s) to
make the HDD temperature in S.M.A.R.T. below the stated value.
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Contents
Chapter 1 Basic Operaon .......................................................................................................... 1
1.1 Acvate Your Device .............................................................................................................. 1
1.1.1 Default User and IP Address ......................................................................................... 1
1.1.2 Acvate via Local Menu ................................................................................................ 1
1.1.3 Acvate via SADP .......................................................................................................... 2
1.1.4 Acvate via Client Soware .......................................................................................... 3
1.1.5 Acvate via Web Browser ............................................................................................. 6
1.2 Congure TCP/IP .................................................................................................................... 6
1.3 Congure HDD ....................................................................................................................... 7
1.4 Add Network Camera ............................................................................................................. 8
1.4.1 Add Automacally Searched Online Network Camera ................................................. 8
1.4.2 Add Network Camera Manually .................................................................................... 9
1.4.3 Add Network Camera Through PoE ............................................................................ 10
1.4.4 Add Network Camera via Customized Protocol .......................................................... 12
1.5 Connect to Plaorm ............................................................................................................. 13
1.5.1 Congure ISUP ............................................................................................................ 13
1.5.2 Congure Hik-Connect ................................................................................................ 15
Chapter 2 Camera Sengs ........................................................................................................ 17
2.1 View Camera Error Informaon ........................................................................................... 17
2.2 Congure Image Parameters ................................................................................................ 17
2.3 Congure OSD ...................................................................................................................... 17
2.4 Congure Privacy Mask ........................................................................................................ 18
2.5 IP Camera Time Sync ............................................................................................................ 19
2.6 Import Network Camera Cercate ..................................................................................... 20
2.7 Import/Export IP Camera Conguraon Files ...................................................................... 20
2.8 Save Camera VCA Data ......................................................................................................... 21
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2.9 Upgrade IP Cameras ............................................................................................................. 21
Chapter 3 Live View .................................................................................................................. 23
3.1 Start Live View ..................................................................................................................... 23
3.2 Congure Live View Sengs ................................................................................................ 24
3.3 Congure Auto-Switch of Cameras ...................................................................................... 25
3.4 Congure Live View Layout .................................................................................................. 25
3.4.1 Congure Custom Live View Layout ............................................................................ 25
3.4.2 Congure Live View Mode .......................................................................................... 26
3.5 Congure Channel-Zero Encoding ....................................................................................... 27
3.6 Main and Auxiliary Ports Strategy ........................................................................................ 27
3.7 Digital Zoom ......................................................................................................................... 28
3.8 Fisheye View ........................................................................................................................ 29
3.9 3D Posioning ...................................................................................................................... 30
3.10 Live View Strategy .............................................................................................................. 30
3.11 Person Passing ................................................................................................................... 30
3.12 PTZ Control ........................................................................................................................ 33
3.12.1 Congure PTZ Parameters ......................................................................................... 33
3.12.2 Set a Preset ............................................................................................................... 33
3.12.3 Call a Preset .............................................................................................................. 34
3.12.4 Set a Patrol ................................................................................................................ 34
3.12.5 Call a Patrol ............................................................................................................... 36
3.12.6 Set a Paern .............................................................................................................. 36
3.12.7 Call a Paern ............................................................................................................. 37
3.12.8 Set Linear Scan Limit ................................................................................................. 37
3.12.9 One-Touch Park ......................................................................................................... 38
3.12.10 Auxiliary Funcons .................................................................................................. 39
Chapter 4 Recording and Playback ............................................................................................ 40
4.1 Recording ............................................................................................................................. 40
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4.1.1 Congure Recording Parameters ................................................................................ 40
4.1.2 Enable H.265 Stream Access ....................................................................................... 42
4.1.3 ANR ............................................................................................................................. 42
4.1.4 Manual Recording ....................................................................................................... 42
4.1.5 Congure Recording Schedule .................................................................................... 42
4.1.6 Congure Connuous Recording ................................................................................ 44
4.1.7 Congure Moon Detecon Triggered Recording ...................................................... 45
4.1.8 Congure Event Triggered Recording .......................................................................... 45
4.1.9 Congure Alarm Triggered Recording ......................................................................... 45
4.1.10 Congure Picture Capture ......................................................................................... 46
4.1.11 Congure Holiday Recording ..................................................................................... 46
4.1.12 Congure Redundant Recording and Capture .......................................................... 47
4.2 Playback ............................................................................................................................... 48
4.2.1 Instant Playback .......................................................................................................... 48
4.2.2 Play Normal Video ...................................................................................................... 49
4.2.3 Play Smart Searched Video ......................................................................................... 50
4.2.4 Play Custom Searched Files ......................................................................................... 50
4.2.5 Play Tag Files ............................................................................................................... 51
4.2.6 Play by Sub-periods ..................................................................................................... 52
4.2.7 Play Log Files ............................................................................................................... 52
4.2.8 Play External Files ....................................................................................................... 53
4.3 Playback Operaons ............................................................................................................ 53
4.3.1 View Playback Error Informaon ................................................................................ 53
4.3.2 Set Play Strategy in Important/Custom Mode ............................................................ 53
4.3.3 Edit Video Clips ........................................................................................................... 54
4.3.4 Switch between Main Stream and Sub-Stream .......................................................... 54
4.3.5 Switch Audio Source ................................................................................................... 54
4.3.6 Thumbnails View ......................................................................................................... 55
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4.3.7 Fisheye View ............................................................................................................... 55
4.3.8 Fast View ..................................................................................................................... 56
4.3.9 Digital Zoom ................................................................................................................ 56
4.3.10 POS Informaon Overlay ........................................................................................... 57
Chapter 5 Picture Capture ......................................................................................................... 58
5.1 Congure Parameters .......................................................................................................... 58
5.2 Congure Capture Schedule ................................................................................................ 58
5.3 Congure Holiday Capture Schedule ................................................................................... 58
Chapter 6 Event ........................................................................................................................ 60
6.1 Normal Event Alarm ............................................................................................................. 60
6.1.1 Congure Moon Detecon Alarms ........................................................................... 60
6.1.2 Congure Video Loss Alarms ....................................................................................... 60
6.1.3 Congure Video Tampering Alarms ............................................................................ 61
6.1.4 Congure Sensor Alarms ............................................................................................. 61
6.1.5 Congure Excepons Alarms ...................................................................................... 61
6.1.6 Congure Combined Alarm ......................................................................................... 62
6.2 VCA Event Alarm .................................................................................................................. 63
6.2.1 Temperature Screening ............................................................................................... 63
6.2.2 Transparent Transmission ........................................................................................... 64
6.2.3 Hard Hat Detecon ..................................................................................................... 65
6.2.4 People Gathering Detecon ........................................................................................ 65
6.2.5 Fast Moving Detecon ................................................................................................ 66
6.2.6 Parking Detecon ........................................................................................................ 67
6.2.7 Unaended Baggage Detecon .................................................................................. 68
6.2.8 Object Removal Detecon .......................................................................................... 69
6.2.9 Audio Excepon Detecon .......................................................................................... 70
6.2.10 Defocus Detecon ..................................................................................................... 71
6.2.11 Sudden Scene Change Detecon .............................................................................. 72
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6.2.12 PIR Alarm .................................................................................................................. 73
6.2.13 Thermal Camera Detecon ....................................................................................... 74
6.2.14 Queue Management ................................................................................................. 75
6.3 Congure Arming Schedule ................................................................................................. 75
6.4 Congure Linkage Acons .................................................................................................... 76
6.4.1 Congure Auto-Switch Full Screen Monitoring ........................................................... 76
6.4.2 Congure Buzzer ......................................................................................................... 77
6.4.3 Nofy Surveillance Center .......................................................................................... 77
6.4.4 Congure Email Linkage .............................................................................................. 77
6.4.5 Congure Audio Alert ................................................................................................. 78
6.4.6 Trigger Alarm Output .................................................................................................. 78
6.4.7 Congure Audio and Light Alarm Linkage ................................................................... 78
6.4.8 Congure PTZ Linkage ................................................................................................. 79
Chapter 7 Smart Analysis .......................................................................................................... 80
7.1 Engine Conguraon ........................................................................................................... 80
7.2 Task Conguraon ............................................................................................................... 81
7.3 Self-Learning ........................................................................................................................ 82
7.3.1 Training Task ................................................................................................................ 82
7.3.2 Algorithm Management .............................................................................................. 83
7.4 Face Picture Comparison ..................................................................................................... 83
7.4.1 Face Grading Conguraon ......................................................................................... 83
7.4.2 Face Capture ............................................................................................................... 84
7.4.3 Face Picture Library Management .............................................................................. 85
7.4.4 Face Picture Comparison Alarm .................................................................................. 86
7.4.5 People Frequency Alarm ............................................................................................. 90
7.4.6 Face Picture Search ..................................................................................................... 93
7.5 Perimeter Protecon ........................................................................................................... 96
7.5.1 Line Crossing Detecon ............................................................................................... 96
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7.5.2 Intrusion Detecon ..................................................................................................... 98
7.5.3 Region Entrance Detecon ....................................................................................... 100
7.5.4 Region Exing Detecon ........................................................................................... 101
7.6 Human Body Detecon ...................................................................................................... 103
7.6.1 Human Body Detecon ............................................................................................. 103
7.6.2 Human Body Search .................................................................................................. 104
7.7 Mul-Target-Type Detecon .............................................................................................. 106
7.8 Vehicle Detecon ............................................................................................................... 107
7.8.1 Congure Vehicle Detecon ..................................................................................... 107
7.8.2 Vehicle Search ........................................................................................................... 108
7.9 Object Thrown from Building ............................................................................................. 108
7.10 Face Counng .................................................................................................................. 111
7.11 Target Detecon ............................................................................................................... 113
7.12 People Counng ............................................................................................................... 113
7.13 Heat Map ......................................................................................................................... 114
Chapter 8 IoT .......................................................................................................................... 116
8.1 Add an IoT Device .............................................................................................................. 116
8.1.1 Add an Access Control Device ................................................................................... 116
8.1.2 Add an Alarm Device ................................................................................................. 117
8.1.3 Add Network Audio Device ....................................................................................... 119
8.2 Congure the Linkage Acon and Arming Schedule .......................................................... 119
8.3 Congure OSD .................................................................................................................... 120
8.4 Congure Audio Parameters .............................................................................................. 121
8.5 Search the IoT Record ........................................................................................................ 122
8.6 IoT Video/Picture ............................................................................................................... 123
8.6.1 Congure the Event Recording/Capturing ................................................................ 124
8.6.2 Search IoT Video ....................................................................................................... 125
Chapter 9 File Management .................................................................................................... 127
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9.1 Search Files ........................................................................................................................ 127
9.2 Export Files ........................................................................................................................ 127
9.3 Quick Backup ..................................................................................................................... 128
9.4 Smart Search ...................................................................................................................... 128
Chapter 10 Storage ................................................................................................................. 129
10.1 Storage Device Management ........................................................................................... 129
10.1.1 SSD Management .................................................................................................... 129
10.1.2 Manage Local HDD .................................................................................................. 130
10.1.3 Add a Network Disk ................................................................................................ 132
10.1.4 Congure Cloud Storage ......................................................................................... 133
10.1.5 Manage eSATA ......................................................................................................... 134
10.1.6 Dynamically Adjust Recording Wring Buer ......................................................... 136
10.2 Disk Array ......................................................................................................................... 137
10.2.1 Create a Disk Array .................................................................................................. 137
10.2.2 Rebuild an Array ...................................................................................................... 139
Chapter 11 Hot Spare Device Backup ...................................................................................... 142
11.1 Set Working Device .......................................................................................................... 142
11.2 Set Hot Spare Device ........................................................................................................ 142
11.3 Manage Hot Spare System ............................................................................................... 143
Chapter 12 Network Sengs .................................................................................................. 145
12.1 Congure DDNS ............................................................................................................... 145
12.2 Congure PPPoE .............................................................................................................. 145
12.3 Congure Port Mapping (NAT) ......................................................................................... 146
12.4 Congure SNMP ............................................................................................................... 147
12.5 Congure Email ................................................................................................................ 149
12.6 Congure Port .................................................................................................................. 150
12.7 Congure ONVIF .............................................................................................................. 151
Chapter 13 POS Conguraon ................................................................................................. 153
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13.1 Congure POS Connecon ............................................................................................... 153
13.2 Congure POS Text Overlay ............................................................................................. 156
13.3 Congure POS Alarm ........................................................................................................ 157
Chapter 14 User Management and Security ............................................................................ 159
14.1 Manage User Accounts .................................................................................................... 159
14.1.1 Add a User ............................................................................................................... 159
14.1.2 Edit the Admin User ................................................................................................ 160
14.1.3 Edit an Operator/Guest User .................................................................................. 161
14.2 Manage User Permissions ................................................................................................ 161
14.2.1 Set User Permissions ............................................................................................... 161
14.2.2 Set Live View Permission on Lock Screen ................................................................ 164
14.2.3 Set Double Vericaon Permission for Non-admin Users ....................................... 165
14.3 Congure Password Security ........................................................................................... 165
14.3.1 Export GUID File ...................................................................................................... 165
14.3.2 Congure Security Quesons .................................................................................. 166
14.3.3 Congure Reserved Email ....................................................................................... 167
14.4 Reset Password ................................................................................................................ 168
14.4.1 Reset Password by GUID ......................................................................................... 168
14.4.2 Reset Password by Security Quesons ................................................................... 169
14.4.3 Reset Password by Reserved Email ......................................................................... 169
14.4.4 Reset Password by Hik-Connect .............................................................................. 170
Chapter 15 System Management ............................................................................................ 171
15.1 Congure Device .............................................................................................................. 171
15.2 Congure Time ................................................................................................................. 171
15.2.1 Manual Time Synchronizaon ................................................................................. 171
15.2.2 NTP Synchronizaon ............................................................................................... 172
15.2.3 DST Synchronizaon ............................................................................................... 172
15.3 Audio Management ......................................................................................................... 173
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15.4 Congure Enhanced SVC Mode ....................................................................................... 173
15.5 Network Detecon ........................................................................................................... 173
15.5.1 Network Trac Monitoring ..................................................................................... 173
15.5.2 Test Network Delay and Packet Loss ....................................................................... 174
15.5.3 Export Network Packet ........................................................................................... 175
15.5.4 Network Resource Stascs .................................................................................... 175
15.6 Storage Device Maintenance ........................................................................................... 176
15.6.1 Bad Sector Detecon .............................................................................................. 176
15.6.2 S.M.A.R.T. Detecon ................................................................................................ 176
15.6.3 HDD Health Detecon ............................................................................................. 177
15.6.4 Congure Disk Clone ............................................................................................... 178
15.6.5 Repair Database ...................................................................................................... 179
15.7 Upgrade Device ................................................................................................................ 179
15.7.1 Upgrade by Local Backup Device ............................................................................ 179
15.7.2 Upgrade by FTP ....................................................................................................... 180
15.7.3 Upgrade by Web Browser ....................................................................................... 180
15.7.4 Upgrade by Hik-Connect ......................................................................................... 181
15.8 Import/Export Device Conguraon Files ........................................................................ 181
15.9 Log Management ............................................................................................................. 182
15.9.1 Log Storage ............................................................................................................. 182
15.9.2 Search & Export Log Files ........................................................................................ 182
15.9.3 Upload Logs to the Server ....................................................................................... 183
15.9.4 One-Way Authencaon ........................................................................................ 184
15.9.5 Two-Way Authencaon ........................................................................................ 185
15.10 Export Diagnosc Informaon ....................................................................................... 186
15.11 Restore Default Sengs ................................................................................................. 186
15.12 Schedule Reboot ............................................................................................................ 187
15.13 Security Management .................................................................................................... 187
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15.13.1 Congure ONVIF ................................................................................................... 187
15.13.2 IP/MAC Address Filter ........................................................................................... 187
15.13.3 RTSP Authencaon ............................................................................................. 188
15.13.4 ISAPI Service .......................................................................................................... 189
15.13.5 HTTP Authencaon ............................................................................................. 189
15.13.6 IP Camera Occupaon Detecon .......................................................................... 189
Chapter 16 Appendix .............................................................................................................. 190
16.1 Glossary ........................................................................................................................... 190
16.2 Communicaon Matrix .................................................................................................... 191
16.3 Device Command ............................................................................................................. 191
16.4 Frequently Asked Quesons ............................................................................................ 192
16.4.1 Why is there a part of channels displaying “No Resource” or turning black screen in
mul-screen live view? ...................................................................................................... 192
16.4.2 Why is the video recorder nofying the stream type is not supported? ................ 192
16.4.3 Why is the video recorder nofying risky password aer a network camera is added?
............................................................................................................................................ 193
16.4.4 How to improve the playback image quality? ......................................................... 193
16.4.5 How to conrm the video recorder is using H.265 to record video? ...................... 193
16.4.6 Why is the meline at playback not constant? ....................................................... 193
16.4.7 Why is the video recorder nofying the network is unreachable when a network
camera is being added? ..................................................................................................... 194
16.4.8 Why is the IP address of network camera being changed automacally? .............. 194
16.4.9 Why is the video recorder nofying IP conict? ..................................................... 194
16.4.10 Why is image geng stuck when playing back by single or mul-channel cameras?
............................................................................................................................................ 195
16.4.11 Why does my video recorder make a beeping sound aer boong? ................... 195
16.4.12 Why is there no recorded video aer the moon detecon is set? ..................... 195
16.4.13 Why is the video sound quality not good? ............................................................ 196
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Chapter 1 Basic Operaon
1.1 Acvate Your Device
1.1.1 Default User and IP Address
Default administrator account: admin.
Default IPv4 address: 192.168.1.64.
1.1.2 Acvate via Local Menu
For the rst-me access, you have to set an admin password to acvate your device. No operaon
is allowed before acvaon. You can also acvate the device via web browser, SADP or client
soware.
Steps
1. Enter the admin password twice.
Figure 1-1 Acvate via Local Menu
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Warning
We highly recommend you to create a strong password of your own choosing (using a minimum
of 8 characters, including at least three kinds of following categories: upper case leers, lower
case leers, numbers, and special characters) in order to increase the security of your product.
And we recommend you change your password regularly, especially in the high security system,
changing the password monthly or weekly can beer protect your product.
2. Enter a password to acvate network cameras that are connected to the device.
3. Click OK.
Note
Aer the device is acvated, you should properly keep the password.
What to do next
Follow the wizard to set basic parameters.
There are methods to reset your password when you forget. You have to congure at least one
password reseng method aer acvaon.
For Hik-Connect conguraon, refer to Congure Hik-Connect for details.
1.1.3 Acvate via SADP
SADP soware is used for detecng the online device, acvang the device, and reseng its
password.
Before You Start
Get the SADP soware from the supplied disk or the ocial website, and install the SADP
according to the prompts.
Steps
1. Connect your video recorder power supply to an electrical outlet and turn on it.
2. Run the SADP soware to search the online recorders.
3. Check the recorder status from the device list, and select the inacve recorder.
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Figure 1-2 Acvate via SADP
4. Create and input the new password in the password eld, and conrm the password.
Note
We highly recommend you to create a strong password of your own choosing (using a minimum
of 8 characters, including at least three kinds of following categories: upper case leers, lower
case leers, numbers, and special characters) in order to increase the security of your product.
And we recommend you change your password regularly, especially in the high security system,
changing the password monthly or weekly can beer protect your product.
5. Click Acvate.
1.1.4 Acvate via Client Soware
The client soware is versale video management soware for mulple kinds of devices.
Before You Start
Get the client soware from the supplied disk or the ocial website, and install the soware
according to the prompts.
Steps
1. Run the client soware and the control panel of the soware pops up, as shown below.
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Figure 1-3 Control Panel
2. Click Device Management to enter the Device Management interface, as shown below.
Figure 1-4 Device Management Interface
3. Check the recorder status from the device list, and select an inacve recorder.
4. Click Acvate to pop up the Acvaon interface.
5. Create a password and input the password in the password eld, and conrm the password.
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Note
We highly recommend you to create a strong password of your own choosing (using a minimum
of 8 characters, including at least three kinds of following categories: upper case leers, lower
case leers, numbers, and special characters) in order to increase the security of your product.
And we recommend you change your password regularly, especially in the high security system,
changing the password monthly or weekly can beer protect your product.
Figure 1-5 Acvaon
6. Click OK to start acvaon.
7. Click Modify Nenfo to pop up the Network Parameter Modicaon interface, as shown below.
Figure 1-6 Modify Network Parameters
8. Change the recorder IP address to the same subnet with your computer.
-
Modify the IP address manually.
-
Check Enable DHCP.
9. Input the password to acvate your IP address modicaon.
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1.1.5 Acvate via Web Browser
You can get access to the recorder via web browser. You may use one of the following web
browsers: Internet Explorer 6.0 and above, Apple Safari, Mozilla Firefox, and Google Chrome. The
supported resoluons include 1024 × 768 and above.
Steps
1. Enter the IP address in web browser, and then press Enter. The default IP address is
192.168.1.64.
Figure 1-7 Web Browser Acvaon
2. Set the password for the admin user account.
Note
We highly recommend you to create a strong password of your own choosing (using a minimum
of 8 characters, including at least three kinds of following categories: upper case leers, lower
case leers, numbers, and special characters) in order to increase the security of your product.
And we recommend you change your password regularly, especially in the high security system,
changing the password monthly or weekly can beer protect your product.
3. Click OK.
1.2 Congure TCP/IP
TCP/IP must be properly congured before operang your device over a network. Both IPv4 and
IPv6 are available.
Steps
1. Go to System → Network → TCP/IP .
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Figure 1-8 TCP/IP Sengs
2. Select Working Mode as Net-Fault Tolerance or Mul-Address Mode.
Net-Fault Tolerance
The two NIC cards use the same IP address, and you can select the main NIC to LAN1 or LAN2.
In this way, in case of one NIC card failure, the device will automacally enable another
standby NIC card so as to ensure the normal running of the system.
Mul-Address Mode
The parameters of the two NIC cards can be congured independently. You can select LAN1
or LAN2 under Select NIC for parameter sengs. Select one NIC card as the default route.
When the system connects with the extranet, the data will be forwarded through the default
route.
3. Click IPv4 or IPv6 as you required.
4. Oponal: Check Enable DHCP to obtain IP sengs automacally if a DHCP server is available on
the network.
5. Set related parameters.
Note
Valid MTU value range is from 500 to 1500.
6. Click Apply.
1.3 Congure HDD
Ensure the video recorder storage media is well. You can install at least one HDD and inialize it, or
create a RAID and inialize it.
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1.4 Add Network Camera
Before you can get live video or record the video les, you must add the network cameras to the
connecon list of the device.
Before You Start
Ensure the network connecon is valid and correct and the IP camera to add has been acvated.
Steps
1. Click on the main menu bar.
2. Click Custom Add tab on the tle bar.
Figure 1-9 Add IP Camera
3. Enter IP address, protocol, management port, and other IP camera informaon to add.
4. Enter the login user name and password of the IP camera.
5. Click Add to nish the adding of the IP camera.
6. Oponal: Click Connue to Add to connue to add addional IP cameras.
1.4.1 Add Automacally Searched Online Network Camera
Steps
1. Click
on the main menu.
2. Click Number of Unadded Online Device at the boom.
3. Select the automacally searched online network cameras.
4. Click Add to add the camera which has the same login password with the video recorder.
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Figure 1-10 Add Automacally Searched Online Network Camera
Note
If the network camera to add has not been acvated, you can acvate it in the network camera
list of camera management interface.
1.4.2 Add Network Camera Manually
Before you view live video or record video les, you must add network cameras to the device.
Before You Start
Ensure the network connecon is valid and correct, and the network camera is acvated.
Steps
1. Click on the main menu.
2. Click Custom Add.
3. Set the parameters. For example, IP Camera Address, Protocol, etc.
Note
Management port ranges from 1 to 65535.
Figure 1-11 Add Network Camera
4. Oponal: Check Use Channel Default Password to use the default password to add the camera.
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5. Oponal: Check Enable IP Camera Time Sync to synchronize the me of the connected IP
camera automacally. For details, refer to IP Camera Time Sync .
6. Oponal: Check Use Default Port to use the default management port to add the camera. For
SDK service, the default port value is 8000. For enhanced SDK service, the default value is 8443.
Note
The funcon is only available when you use HIKVISION protocol.
7. Oponal: Check Verify Cercate to verify the camera with cercate. The cercate is a form
of idencaon for the camera that provides more secure camera authencaon. It requires to
import the network camera cercate to the device rst when you use this funcon. For details,
refer to Import Network Camera Cercate .
Note
The enhanced SDK service is only available when you use HIKVISION protocol.
8. Oponal: Click Search to search other network cameras.
9. Oponal: Click Connue to Add to add other network cameras.
10. Click Add.
1.4.3 Add Network Camera Through PoE
The PoE interfaces enable the device system to pass electrical power safely, along with data, on
Ethernet cabling to the connected PoE cameras. Supported PoE camera number varies with device
module. If you disable the PoE interface, you can also connect to the online network cameras. And
the PoE interface supports the Plug-and-Play funcon.
Add PoE Camera
Steps
1. Go to Camera → Camera → PoE Sengs .
2. Enable or disable long network cable mode by selecng Long Distance or Short Distance.
Long Distance
Long-distance (100 to 300 meters) network transmissions via PoE interface.
Short Distance
Short-distance (< 100 meters) network transmission via PoE interface.
Note
The PoE ports are enabled with the short distance mode by default.
The bandwidth of IP camera connected to the PoE via long network cable (100 to 300 meters)
cannot exceed 6 MP.
The allowed max. long network cable may be less than 300 meters depending on dierent IP
camera models and cable materials.
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When the transmission distance reaches 100 to 250 meters, you must use the CAT5E or CAT6
network cable to connect with the PoE interface.
When the transmission distance reaches 250 to 300 meters, you must use the CAT6 network
cable to connect with the PoE interface.
Figure 1-12 Add PoE Camera
3. Click Apply.
4. Connect PoE cameras to device PoE ports with network cables.
5. Go to Camera → Camera → IP Camera to view camera image and informaon.
Add Non-PoE Network Camera
You can disable the PoE interface by selecng the manual while the current channel can be used as
a normal channel and the parameters can also be edited.
Steps
1. Go to Camera → Camera → IP Camera .
2. Posion the cursor on a window with no linked network camera and click .
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Figure 1-13 Edit Network Camera
3. Select Adding Method as Manual.
Plug-and-Play
The camera is physically connected to the PoE interface. Its parameters cannot be edited. You
can go to System → Network → TCP/IP to change IP address of PoE port.
Manual
Add IP camera without physical connecon via network.
4. Enter IP address, User Name, and Password.
5. Click OK.
1.4.4 Add Network Camera via Customized Protocol
For network cameras that are not using standard protocols, you can congure customized
protocols to add them. The system provides 8 customized protocols.
Steps
1. Click
on the main menu.
2. Go to More Sengs → Protocol .
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Note
3. Set protocol parameters.
Type
The network camera adopng custom protocol must support geng stream through
standard RTSP.
Path
Contact the manufacturer of network camera for the URL (Uniform Resource Locator) of
geng main stream and sub-stream.
Note
The protocol type and the transfer protocol must be supported by the network camera to add.
4. Click OK.
5. Click Custom Add to add cameras.
6. Set the parameters.
7. Click OK.
1.5 Connect to Plaorm
1.5.1 Congure ISUP
SDK is based on Intelligent Security Uplink Protocol (ISUP). It provides APIs, library les, and
commands for the third-party plaorm to access devices such as NVRs, speed domes, DVRs,
network cameras, mobile NVRs, mobile devices, decoding devices, etc. With this protocol, the
third-party plaorm can realize funcons like live view, playback, two-way audio, PTZ control, etc.
Steps
1. Go to System → Network → Advanced Plaorm Access .
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Figure 1-14 ISUP Sengs
2. Select Access Type as ISUP.
3. Check Enable.
Note
Enabling ISUP will disable other plaorm access.
4. Set the related parameters.
Server Address
The plaorm server IP address.
Server Port
The plaorm server port, ranges from 1024 to 65535. The actual port shall be provided by
the plaorm.
Device ID
Device ID shall be provided by the plaorm.
Version
ISUP protocol version, only V5.0 is available.
Encrypon Password
Encrypon password is required when using ISUP V5.0 version, it provides more secure
communicaon between the device and plaorm. Enter it for vericaon aer the device is
registered to the ISUP plaorm. It cannot be empty, or "ABCDEF".
5. Click Apply to save the sengs and restart the device.
What to do next
You can see the registraon status (online or oine) aer the device is restarted.
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1.5.2 Congure Hik-Connect
Hik-Connect provides mobile phone applicaon and plaorm service to access and manage your
video recorder, which enables you to get a convenient remote access to the video security system.
Steps
1. Go to System → Network → Advanced Plaorm Access .
2. Check Enable to acvate the funcon. Then the service terms will pop up.
1) Enter Vericaon Code.
2) Scan the QR code to read the service terms and privacy statement.
3) Check The Hik-Connect service will require Internet access. Please read Service Terms and
Privacy Statement before enabling the service. if you agree with the service terms and
privacy statement.
4) Click OK.
Note
Hik-Connect is disabled by default.
The vericaon code is empty by default. It must contain 6 to 12 leers or numbers, and it is
case sensive.
3. Oponal: Congure following parameters.
Check Custom and enter Server Address as your desire.
Check Enable Stream Encrypon, then vericaon code is required for remote access and live
view.
Check Time Sync, and the device will sync me with Hik-Connect instead of NTP server.
4. Bind your device with a Hik-Connect account.
1) Use a smart phone to scan the QR code, and download Hik-Connect app. You can also
download it from
hps://appstore.hikvision.com , or the QR code below. Refer to Hik-
Connect Mobile Client User Manual for details.
Figure 1-15 Download Hik-Connect
2) Use Hik-Connect to scan the device QR, and bind the device.
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Note
If the device is already bound with an account, you can click Unbind to unbind with the
current account.
5. Click Apply.
What to do next
You can access your video recorder via Hik-Connect.
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Chapter 2 Camera Sengs
2.1 View Camera Error Informaon
Camera error informaon of each channel can be accessed.
If excepon occurs, camera error informaon of individual channel(s) will be provided on the
screen. Go to Camera → IP Camera , move the cursor to a window, and click to edit the
parameters of dierent channel(s).
2.2 Congure Image Parameters
You can customize image parameters, including day/night switch, backlight, contrast, and
saturaon in Camera → Display .
Image Sengs
Customize the image parameters including brightness, contrast, and saturaon.
Exposure
Set the camera exposure me (1/10000 to 1 sec). A larger exposure value results in a brighter
image.
Day/Night Switch
Set the camera to day, night, or auto switch mode according to me or the surrounding
illuminaon condion. When the light diminishes at night, the camera can switches to night
mode with high quality black and white image.
Backlight
Set the camera's wide dynamic range (0 to 100). When the surrounding illuminaon and the
object have large dierences in brightness, you can set the WDR value to balance the brightness
level of the whole image.
Image Enhancement
For opmized image contrast enhancement that reduces noise in video stream.
2.3 Congure OSD
You can congure the OSD (On-screen Display) for the camera, including date/me, camera name,
etc.
Steps
1. Go to Camera → Display .
2. Select a camera as your desire.
3. Edit name in Camera Name.
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4. Check Display Name, Display Date and Display Week to show the informaon on the image.
5. Set the date format, me format, and display mode.
Figure 2-1 OSD Sengs
6. Drag the text frame on the preview window to adjust the OSD posion.
7. Click Apply.
2.4 Congure Privacy Mask
The privacy mask protects personal privacy by concealing parts of the image from kive view or
recording with a masked area.
Steps
1. Go to Camera → Privacy Mask .
2. Select a camera to set privacy mask.
3. Check Enable.
4. Draw a zone on the window. The zone will be marked by dierent frame colors.
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Figure 2-2 Privacy Mask Sengs
Note
Up to 4 privacy masks zones can be congured and the size of each area can be adjusted.
You can clear the congured privacy mask zones on the window by clicking the corresponding
clear zone 1 to 4 icons on the right of the window, or click Clear All to clear all zones.
5. Click Apply.
2.5 IP Camera Time Sync
The device can automacally synchronize the me of connected IP camera aer enabling this
funcon.
Steps
1. Go to Camera → Camera → IP Camera .
2. Posion the cursor on the window of the IP camera and click
.
3. Check Enable IP Camera Time Sync.
4. Click OK.
5. Oponal: All IPC channels can be enabled/disabled with shortcuts.
1) Go to Maintenance → System Service → More Sengs .
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2) Click Time Sync Conguraon, select Enable IPC Time Sync or Disable IPC Time Sync to
enable/disable scheduled me sync for all IPC/IoT channels.
Figure 2-3 IP Camera Time Sync
Note
This funcon is only available for the admin user.
2.6 Import Network Camera Cercate
Import the network camera cercate to the video recorder.
Steps
1. Log in the network camera via web browser.
2. Go to Conguraon → Network → Advanced Sengs → HTTPS on the web browser to export
its cercate.
3. Click Export at Export Cercate to save the cercate.
4. Log in the video recorder by web browser.
5. Go to Conguraon → System → Security → Trusted Root Cercaon Authories → Import .
6. Click Import to import the network camera cercate.
2.7 Import/Export IP Camera Conguraon Files
The IP camera informaon, including the IP address, manage port, password of admin, etc., can be
saved in Microso Excel format and backed up to the local device. The exported le can be edited
on a PC, including adding or deleng the content, and copying the seng to other devices by
imporng the Excel le to it.
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Before You Start
When imporng the conguraon le, connect the storage device that contains the conguraon
le to the device.
Steps
1. Go to Camera → IP Camera Import/Export .
2. Click IP Camera Import/Export, and the detected external device contents appear.
3. Export or import the IP camera conguraon les.
-
Click Export to export the conguraon les to the selected local backup device.
-
To import a conguraon le, select the le from the selected backup device and click Import.
Note
Aer the imporng process is completed, you must reboot the device to acvate the sengs.
2.8 Save Camera VCA Data
Aer saving camera VCA data to your device, you will be able to search the camera VCA data.
Go to Storage → Advanced to enable Save VCA Data via local GUI interface.
Go to Conguraon → Video and Audio → Display Info. on Scream to turn on Enable Dual-VCA
via web browser.
2.9 Upgrade IP Cameras
The IP camera can be upgraded through the device.
Steps
1. Go to Camera → Camera → IP Camera → More Sengs → Upgrade .
Figure 2-4 Upgrade IP Cameras
2. Select a method to upgrade your camera.
Online
Upgrade
Click Online Upgrade, and click Check for Updates or Quick Upgrade to
upgrade your cameras.
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Note
Your device shall be properly connected to Hik-Connect.
Local
Upgrade
Inserted a USB ash drive that contains the rmware to your device. Click
Local Upgrade, and select the camera and rmware le for upgrade.
The IP camera will automacally restart aer it is upgraded.
3. Click Upgrade.
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Chapter 3 Live View
Live view displays the video image geng from each camera in real me.
3.1 Start Live View
Click on the main menu bar.
Select a window and double click a camera from the channel list to play the live image of the
camera.
Double click a window to view it in single-screen mode. Double click again to exit single-screen
mode.
Use the toolbar at the playing window boom to realize the capture, instant playback, audio on/
o, digital zoom, live view strategy, show informaon and start/stop recording, etc.
Note
Click at the lower right corner to stop all-day connuous recordings.
If you have added audio device(s) to the recorder, you can move the cursor to to select an
audio source. But this selecon is used for live view only, it will not aect the audio recording
sengs.
Click to start/stop auto-switch. The screen will automacally switch to the next one.
Single click to enable VCA informaon display. Double click to disable VCA informaon
display.
Note
Click at the lower right corner to enable/disable VCA informaon display for all channels. VCA
informaon of 16 channels (maximum) is available.
Move the cursor to a window, and right click your mouse to display the shortcut menu of the
window. The shortcut menu will be dierent according to the window.
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Figure 3-1 Shortcut Menu
Note
If excepon occurs, error informaon will be displayed on the screen. Click to edit the
parameters of dierent channel(s).
3.2 Congure Live View Sengs
Live View sengs can be customized. You can congure the output interface, dwell me for screen
to be shown, mute or turning on the audio, the screen number for each channel, etc.
Steps
1. Go to System → Live View → General .
Figure 3-2 Live View-General
2. Congure the live view parameters.
Video Output Interface
Select the video output to congure.
Live View Mode
Select the display mode for Live View, e.g., 2*2, 1*5, etc.
Dwell Time
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The me in seconds to wait between switching of cameras when using auto-switch in Live
View.
Enable Audio Output
Enable/disable audio output for the selected video output.
Volume
Adjust the Live View volume, playback and two-way audio for the selected output interface.
Event Output
Select the output to show event video.
Full Screen Monitoring Dwell Time
Set the me in seconds to show alarm event screen.
3. Click OK.
3.3 Congure Auto-Switch of Cameras
You can set the auto-switch of cameras to play in dierent display modes.
Steps
1. Go to System → Live View → General .
2. Set Video Output Interface, Live View Mode, and Dwell Time.
Video Output Interface
Select the video output interface.
Live View Mode
Select the display mode for live view, e.g., 2*2, 1*5, etc.
Dwell Time
The me in seconds to dwell between switching of cameras when enabling auto-switch. The
range is from 5s to 300s.
3. Go to View Sengs to set the view layout.
4. Click OK to save the sengs.
3.4 Congure Live View Layout
Live view displays the video image geng from each camera in real me.
3.4.1 Congure Custom Live View Layout
Steps
1. Go to System → Live View → View .
2. Click Set Custom Layout.
3. Click on the Custom Layout Conguraon interface.
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4. Edit the layout name.
5. Select a window division mode from the toolbar.
Figure 3-3 Congure Live View Layout
6. Select mulple windows and click to joint the windows. The selected windows must be in
rectangle area.
7. Click Save.
The successfully congured layout is displayed in the list.
8. Oponal: Select a live view layout from the list and click to edit the name, or click to
delete the name.
3.4.2 Congure Live View Mode
Steps
1. Go to System → Live View → View .
2. Select the video output interface.
3. Select a layout or custom layout from the toolbar.
4. Select a division window, and double-click on a camera in the list to link the camera to the
window.
Note
You can also click-and-drag the camera to the desired window on the Live View interface to
set the camera order.
You can enter the number in the text eld to quickly search the camera from the list.
5. Click Apply.
6. Oponal: Click to start live view for all channels, or click to stop all live view channels.
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3.5 Congure Channel-Zero Encoding
Enable the channel-zero encoding when you need to get a remote view of many channels in real
me from a web browser or CMS (Client Management System) soware, in order to decrease the
bandwidth requirement without aecng the image quality.
Steps
1. Go to System → Live View → Channel-Zero .
2. Check Enable Channel-Zero Encoding.
Figure 3-4 Channel-Zero Encoding
3. Congure Frame Rate, Max. Bitrate Mode, and Max. Bitrate.
Note
The higher frame rate and bitrate require the higher bandwidth.
4. Click Apply.
You can view all the channels on one screen via CMS or web browser.
3.6 Main and Auxiliary Ports Strategy
There are ve video output types: HDMI, VGA, LCD, HDMI2, and CVBS. Priority of video outputs:
HDMI > VGA/LCD > HDMI2.
You can click in Live View mode, or go to System → General to switch the main/auxiliary port
For iDS-9600NXI-I8/4F(B) series, HDMI1 and VGA are simultaneous output, HDMI1, VGA, HDMI2,
CVBS cannot provide video output at the same me. When HDMI1, HDMI2, VGA, and CVBS are all
connected, CVBS does not provide video output, the main port is HDMI2, and the aux port is
HDMI1 and VGA. You can enable CVBS in System → General , it requires to switch menu output
mode to HTMI2, and disable HDMI1/VGA.
For other series, the following table shows the main and auxiliary ports strategy when video cables
for HDMI, HDMI2, and VGA are connected.
Main port
All operaons are available for main port.
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Aux port
You can switch to aux port to do some basic operaons, like playback, switching live view image.
Third port
You can only preview camera image in third port.
Table 3-1 Main and Auxiliary Ports Strategy
HDMI/VGA/LCD
simultaneous
output
Menu output
mode
HDMI HDMI2 VGA/LCD
On Auto Main port Aux port Main port
O Auto Main port Aux port Third port
On HDMI2 Aux port Main port Aux port
O HDMI2 Aux port Main port Third port
On HDMI/VGA/LCD Main port Aux port Main port
O VGA/LCD Aux port Third port Main port
HDMI Main port Third port Aux port
3.7 Digital Zoom
Digital Zoom zooms into the live image in dierent magnicaons (1x to 16x).
Steps
1. Start live view.
2. Click from the toolbar.
3. Move the sliding bar or scroll the mouse wheel to zoom in/out the image to dierent
magnicaons (1x to 16x).
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Figure 3-5 Digital Zoom
3.8 Fisheye View
The device supports the sheye camera expansion in Live View or playback mode.
Before You Start
The sheye expansion view feature is supported only by certain models.
The connected camera must support the sheye view.
Steps
1. Start live view, click
to enter the sheye expansion mode.
2. Select the expansion view mode.
Table 3-2 Fisheye View Icon Descripon
Icon Descripon Icon Descripon
180° Panorama ( ) Switch the Live View
image to the 180°
panorama view.
360° Panorama ( ) Switch the Live View
image to the 360°
panorama view.
PTZ Expansion ( ) The PTZ Expansion is
the close-up view of
some dened area in
the sheye view or
panorama expansion.
It supports the
electronic PTZ
funcon, also called e-
PTZ.
Radial Expansion ( ) In radial expansion
mode, the whole
wide-angle view of the
sheye camera is
displayed. This view
mode is called Fisheye
View because it
approximates the
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Icon Descripon Icon Descripon
vision of a sh’s
convex eye. The lens
produces curvilinear
images of a large area,
while distorng the
perspecve and
angles of objects in
the image.
3.9 3D Posioning
3D Posioning zooms in/out a specic live image area.
Steps
1. Start live view, and click .
2. Zoom in/out the image.
-
Zoom in: Click on the desired posion in the video image and drag a rectangle area in the
lower right direcon to zoom in.
-
Zoom out: Drag a rectangle area in the upper le direcon to move the posion to the center
and enable the rectangle area to zoom out.
3.10 Live View Strategy
Steps
1. In the live view mode, click
to enter the digital zoom operaon interface in full screen mode.
2. Select the live view strategy to Real-me, Balanced or Fluency.
3.11 Person Passing
You can view real-me facial recognion and stranger recognion results.
Before You Start
Ensure you have congured facial detecon and face picture comparison funcon, refer to Face
Picture Comparison for details.
Steps
Note
This funcon is only available for certain models
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1. Go to live view interface, and click in toolbar.
2. Click , , or to set window division.
3. Select a window as you desired.
4. Double click a camera from the camera list on the le boom.
5. Click Records to view the real-me person passing records of selected camera. The records will
also be shown in the window on the right. You can view the facial detecon number at the top,
including the total number, succeeded number and failed number.
6. Oponal: For the unregistered face picture, you can double click it in records list, and add it to
face picture library.
Note
For guest and operator user, it requires Local Parameters Sengs permission to add
unregistered face picture to face picture library.
Figure 3-6 Add Unregistered Face Picture
7. Oponal: Click Check-in to view face picture library check-in record, including Total No.,
Checked In and Unchecked In.
8. Oponal: Click on the upper right corner to congure the display sengs as you desired.
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Figure 3-7 Person Passing Display Sengs
9. Oponal: Click on the upper right corner to search and export record.
1) Set the search parameters as you desired.
2) Click Search.
3) Click Export Aendance Record or Export Check-in Record.
Note
Ensure you have inserted USB ash drive before export.
You can click a record to review the aendance informaon of this individual in calendar.
For guest and operator user, it requires "Local Video Export permission" (in "Camera
Permission") to search and export record.
Figure 3-8 Person Passing Search Record
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3.12 PTZ Control
3.12.1 Congure PTZ Parameters
Follow these procedures to set the PTZ parameters. The PTZ parameters conguraon must be
done before you can control the PTZ camera.
Steps
1. Click on the quick sengs toolbar of the PTZ camera.
2. Click PTZ Parameters Sengs to set the PTZ parameters.
Figure 3-9 PTZ Parameters Sengs
3. Edit the PTZ parameters.
Note
All the parameters should be exactly match the PTZ camera parameters.
4. Click OK to save the sengs.
3.12.2 Set a Preset
Presets record the PTZ posion and the status of zoom, focus, iris, etc. You can call a preset to
quickly move the camera to the predened posion.
Steps
1. Click on the quick sengs toolbar of the PTZ camera's live view.
2. Click direconal buons to wheel the camera to a locaon.
3. Adjust the zoom, focus and iris status.
4. Click in the lower right corner of Live View to set the preset.
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Figure 3-10 Set Preset
5. Select the preset No. (1 to 255) from the drop-down list.
6. Enter the preset name.
7. Click Apply to save the preset.
8. Oponal: Click Cancel to cancel the locaon informaon of the preset.
9. Oponal: Click in the lower right corner of Live View to view the congured presets.
Figure 3-11 View the Congured Presets
3.12.3 Call a Preset
A preset enables the camera to point to a specied posion such as a window when an event takes
place.
Steps
1. Click on the quick sengs toolbar of the PTZ camera's Live View.
2. Click in the lower right corner of Live View to set the preset.
3. Select the preset No. from the drop-down list.
4. Click Call to call it, or click in the lower right corner of Live View, and click the congured
preset to call it.
Figure 3-12 Call Preset (1)
Figure 3-13 Call Preset (2)
3.12.4 Set a Patrol
Patrols can be set to move the PTZ to key points and have it stay there for a set duraon before
moving on to the next key point. The key points are correspond to the presets.
Steps
1. Click on the quick sengs toolbar of the PTZ camera's live view.
2. Click Patrol to congure patrol.
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Figure 3-14 Patrol Conguraon
3. Select the patrol No.
4. Click Set.
Figure 3-15 Patrol Sengs
5. Click to add a key point to the patrol.
Figure 3-16 Key Point Conguraon
1) Congure key point parameters.
Preset
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Determines the order the PTZ will follow while cycling through the patrol.
Speed
Denes the speed the PTZ will move from one key point to the next.
Duraon
Refers to the duraon to stay at the corresponding key point.
2) Click Apply to save the key points to the patrol.
6. Other operaon is as follows.
Table 3-3 Operaon Descripon
Operaon Descripon Operaon Descripon
Select a key point to delete. Edit the added key point.
Adjust the key point order Adjust the key point order
7. Click Apply to save the patrol sengs.
3.12.5 Call a Patrol
Calling a patrol makes the PTZ move according to the predened patrol path.
Steps
1. Click on the quick sengs toolbar of the PTZ camera's live view.
2. Click Patrol on the PTZ control panel.
Figure 3-17 Patrol Conguraon
3. Select a patrol.
4. Click Call to start the patrol.
5. Oponal: Click Stop to stop the patrol.
3.12.6 Set a Paern
Paerns can be set by recording the movement of the PTZ. You can call the paern to make the
PTZ move according to the predened path.
Steps
1. Click on the quick sengs toolbar of the PTZ camera's live view.
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2. Click Paern to congure a paern.
Figure 3-18 Paern Conguraon
3. Select the paern No.
4. Set the paern.
1) Click Record to start recording.
2) Click corresponding buons on the control panel to move the PTZ camera.
3) Click Stop to stop recording. The PTZ movement is recorded as the paern.
3.12.7 Call a Paern
Follow the procedure to move the PTZ camera according to the predened paerns.
Steps
1. Click on the quick sengs toolbar of the PTZ camera's live view.
2. Click Paern to congure paern.
Figure 3-19 Paern Conguraon
3. Select a paern.
4. Click Call to start the paern.
5. Oponal: Click Stop to stop the paern.
3.12.8 Set Linear Scan Limit
Linear Scan trigger a scan in the horizontal direcon in the predened range.
Before You Start
Make sure the connected IP camera supports the PTZ funcon and is properly connected.
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Note
This funcon is supported only by certain models.
Steps
1. Click on the quick sengs toolbar of the PTZ camera's live view.
2. Click direconal buons to wheel the camera to a locaon, and click Le Limit or Right Limit to
link the locaon to the corresponding limit.
Note
The speed dome linear scans from the le limit to the right limit, and you must set the le limit
on the le side of the right limit. Also, the angle from the le limit to the right limit must be not
greater than 180º.
3.12.9 One-Touch Park
Certain speed dome models can be congured to start a predened park acon (scan, preset,
patrol, etc.) automacally aer a period of inacvity (park me).
Before You Start
Before operang this funcon, make sure the connected camera supports linear scan and is in
HIKVISION protocol.
Steps
1. Click
on the quick sengs toolbar of the PTZ camera's live view.
2. Click Park (Quick Patrol), Park (Patrol 1), or Park (Preset 1) to acvate the park acon.
Park (Quick Patrol)
The dome starts patrolling from the predened preset 1 to preset 32 in order aer the park
me. Undened presets will be skipped.
Park (Patrol 1)
The dome starts moving according to the predened patrol 1 path aer the park me.
Park (Preset 1)
The dome moves to the predened preset 1 locaon aer the park me.
Note
The park me can be set only via the speed dome conguraon interface. The default value is 5s
by default.
3. Oponal: Click Stop Park (Quick Patrol), Stop Park (Patrol 1), or Stop Park (Preset 1) to
inacvate it.
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3.12.10 Auxiliary Funcons
You can operate the auxiliary funcons including light, wiper, 3D posioning, and center on the PTZ
control panel.
Before You Start
Make sure the connected IP camera supports the PTZ funcon, and is properly connected.
Steps
1.
Click on the quick sengs toolbar of the PTZ camera's live view. The PTZ control panel
displays on the right of the interface.
2. Click Aux Funcon.
Figure 3-20 Aux Funcon Conguraon
3. Click the icons to operate the aux funcons. See the table for the icon descripons.
Table 3-4 Descripon of Aux Funcons Icons
Icon Descripon
Light on/o
Wiper on/o
3D posioning
Center
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Chapter 4 Recording and Playback
4.1 Recording
4.1.1 Congure Recording Parameters
Congure Video Parameters
Go to Camera → Video Parameters .
Main Stream
Main stream refers to the primary stream that aects data recorded to the hard disk drive and will
directly determine your recording quality and image size.
Comparing with the sub-stream, the main stream can provide a higher quality video with higher
resoluon and frame rate.
Frame Rate (FPS - Frames per Second)
It refers to the number of frames captured each second. A higher frame rate is advantageous
when there is movement in the video stream, as it maintains image quality throughout.
Resoluon
Image resoluon is a measure of how much detail a digital image can hold. The greater the
resoluon, the greater the level of detail. Resoluon can be specied as the number of pixel-
columns (width) by the number of pixel-rows (height), e.g., 1024 × 768.
Bitrate Type
The bit rate (in kbit/s or Mbit/s) is oen referred to as speed, but actually denes the number of
bits/me unit rather than distance/me unit. Two types including variable or constant are
available.
Enable H.265+
H.265+ is an opmized encoding technology based on the standard H.265/HEVC compression.
With H.265+, the video quality is almost the same as that of H.265/HEVC but with less
transmission bandwidth and storage capacity required.
Note
A higher resoluon, frame rate and bit rate seng will oer you beer video quality, but it will
also require more internet bandwidth and use more storage space on the hard disk drive.
H.265+ encoding technology is only available for certain models.
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Sub-Stream
Sub-stream is a second code that runs alongside the main stream. It allows you to reduce the
outgoing internet bandwidth without sacricing your direct recording quality.
Sub-stream is oen exclusively used by apps to view live video. Users with limited internet speeds
may benet most from this seng.
Video Quality
Set the video quality as you desire. The higher video quality results in more storage space
requirement.
Congure Advanced Parameters
Steps
1. Go to Storage → Schedule → Record .
2. Check Enable Schedule to enable scheduled recording.
3. Click Advanced to set the advanced parameters.
Figure 4-1 Advanced Record Sengs
Record Audio
Enable or disable audio recording.
Pre-record
The me you set to record before the scheduled me or event. For example, when an alarm
triggers the recording at 10:00, and if you set the pre-record me as 5 seconds, the camera
records at 9:59:55.
Post-record
The me you set to record aer the event or the scheduled me. For example, when an
alarm triggered recording ends at 11:00, and if you set the post-record me as 5 seconds, it
records ll 11:00:05.
Stream Type
Main stream and sub-stream are selectable for recording. When you select sub-stream, you
can record for a longer me with the same storage space.
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Expired Time
The expired me is period for a recorded le to be kept in the HDD. When the deadline is
reached, the le will be deleted. If you set the expired me to 0, the le will not be deleted.
The actual keeping me for the le should be determined by the capacity of the HDD.
Redundant Record/Capture
By enabling redundant record or capture you save the record and captured picture in the
redundant HDD.
4.1.2 Enable H.265 Stream Access
The device can automacally switch to the H.265 stream of IP camera (which supports H.265 video
format) for the inial access.
Go to Camera → More Sengs → H.265 Auto Switch Conguraon to enable the funcon.
4.1.3 ANR
ANR (Automac Network Replenishment) can automacally enable SD card of network camera to
save the video in the condion of network disconnecon, and can synchronize data aer the
network is recovered.
Before You Start
Ensure the network connecon between your device and network cameras is valid and correct.
Ensure the network camera has been installed with an SD card.
Steps
1. Log in your device via web browser and go to Conguraon → Storage → Schedule Sengs
Advanced .
2. Check Enable ANR.
3. Click OK.
4.1.4 Manual Recording
You can click
to manually start/stop recording videos at live view.
4.1.5 Congure Recording Schedule
The camera would automacally start/stop recording according to the congured recording
schedule.
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Before You Start
Ensure you have installed the HDDs to the device or added the network disks before storing the
video les, pictures and log les.
Before enabling Moon, Alarm, M | A (moon or alarm), M & A (moon and alarm), and Event
triggered recording and capture, you must congure the moon detecon sengs, alarm input
sengs and other events as well. Refer to VCA Event Alarm for details.
Steps
1. Go to Storage → Schedule → Record .
2. Select a camera.
3. Check Enable Schedule.
4. Select a recording type.
Connuous
Scheduled recording.
Event
Recording triggered by all event triggered alarm.
Moon
Recording triggered by moon detecon.
Alarm
Recording triggered by alarm.
M/A
Recording triggered by either moon detecon or alarm.
M&A
Recording triggered by moon detecon and alarm.
POS
Recording triggered by POS and alarm.
5. Drag the cursor on me bar to set the record schedule.
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Figure 4-2 Record Schedule
Note
You can repeat the above steps to set schedule recording or capture for each day in the week.
Connuous recording is applied to each day by default.
6. Oponal: Copy the recording schedule to other camera(s).
1) Click Copy to.
2) Select camera(s) to duplicate with the same schedule sengs.
3) Click OK.
7. Click Apply.
4.1.6 Congure Connuous Recording
The device can connuously record the video within the congured me schedule.
Steps
1. Go to Camera → Encoding Parameters → Recording Parameters .
2. Set the connuous main stream/sub-stream recording parameters for the camera.
3. Go to Storage → Recording Schedule .
4. Drag the mouse on the me bar to set the connuous recording schedule. Refer to
Congure
Recording Schedule for details.
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4.1.7 Congure Moon Detecon Triggered Recording
You can congure the recording triggered by the moon detecon event.
Steps
1. Go to System → Event → Normal Event Moon Detecon .
2. Congure the moon detecon and select the channel (s) to trigger the recording when moon
event occurs. Refer to Congure Linkage Acons for details.
3. Go to Camera → Encoding Parameters → Recording Parameters .
4. Set the event main stream/sub-stream recording parameters for the camera.
5. Go to Storage → Recording Schedule .
6. Select the recording type to Moon.
7. Drag the mouse on the me bar to set moon detecon recording schedule. Refer to Congure
Recording Schedule for details.
4.1.8 Congure Event Triggered Recording
You can congure the recording triggered by the moon detecon, moon detecon and alarm,
face detecon, vehicle detecon, line crossing detecon, etc.
Steps
1. Go to System → Event .
2. Congure the event detecon and select the channel(s) to trigger the recording when event
occurs. Refer to Event for details.
3. Go to Camera → Encoding Parameters → Recording Parameters .
4. Set the event main stream/sub-stream recording parameters for the camera.
5. Go to Storage → Recording Schedule .
6. Select the recording type to Event.
7. Drag the mouse on the me bar to set the event detecon recording schedule. Refer to
Congure Recording Schedule for details.
4.1.9 Congure Alarm Triggered Recording
You can congure the recording triggered by the moon detecon, face detecon, vehicle
detecon, line crossing detecon, etc.
Steps
1. Go to System → Event → Normal Event → Alarm Input .
2. Congure the alarm input and select the channel(s) to trigger the recording when alarm occurs.
Refer to
Event for details.
3. Go to Camera → Encoding Parameters → Recording Parameters .
4. Set the event main stream/sub-stream recording parameters for the camera.
5. Go to Storage → Recording Schedule .
6. Select the recording type to Alarm.
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7. Drag the mouse on the me bar to set the alarm recording schedule. Refer to Congure
Recording Schedule for details.
4.1.10 Congure Picture Capture
The picture refers to the live picture capture in connuous or event recording type. Only certain
models support this funcon.
Steps
1. Go to Camera → Encoding Parameters → Capture .
2. Set the picture parameters.
Resoluon
Set the resoluon of the picture to capture.
Picture Quality
Set the picture quality to low, medium or high. The higher picture quality results in more
storage space requirement.
Interval
The interval of capturing live picture.
3. Go to Storage → Capture Schedule .
4. Select the camera to congure the picture capture.
5. Set the picture capture schedule. Refer to Congure Recording Schedule for details.
4.1.11 Congure Holiday Recording
You may want to have dierent plan for recording on holiday, this funcon allows you to set the
recording schedule on holiday for the year.
Steps
1. Go to System → Holiday .
2. Select a holiday item from the list.
3. Click
to edit the selected holiday.
4. Check Enable.
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Figure 4-3 Edit Holiday Sengs
5. Set Holiday Name, Mode, Start Date, and End Date.
6. Click OK.
7. Set the schedule for holiday recording. Refer to Congure Recording Schedule for details.
4.1.12 Congure Redundant Recording and Capture
Enabling redundant recording and capture, which means saving the record les and captured
pictures not only in the R/W HDD but also in the redundant HDD, will eecvely enhance the data
safety and reliability.
Before You Start
You must set the storage mode to Group before you set the HDD property to Redundancy. For
detailed informaon, refer to Congure HDD Group . There should be at least another HDD which
is in Read/Write status.
Steps
1. Go to Storage → Storage Device .
2. Select a HDD from the list and click to enter the Local HDD Sengs interface.
3. Set the HDD property to Redundancy.
4. Go to Storage → Schedule Sengs → Record Schedule/Capture Schedule .
5. Click Advanced to set the camera recording parameters.
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Figure 4-4 Record Parameters
6. Check Redundant Record/Capture.
7. Click OK to save sengs.
4.2 Playback
4.2.1 Instant Playback
Instant playback enables the device to play the recorded video les recorded in the last ve
minutes. If no video is found, it means there is no recording during the last ve minutes.
Aer selecng the camera on Live View, you can move the cursor to the window boom to access
the toolbar, and click to start instant playback.
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Figure 4-5 Playback
4.2.2 Play Normal Video
Go to Playback, select date and camera(s).
is the window division
shortcut for grouping cameras and playing videos. You can also select camera(s) from the list to
achieve simultaneous playback of mulple camera(s).
Posion the cursor on playback window, and use the toolbar at the boom to perform playback
operaons. Refer to Playback Operaons for details.
Note
256x playing speed is supported.
Figure 4-6 Play Normal Video
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4.2.3 Play Smart Searched Video
In smart playback mode, the device can analyze videos that containing moon, line, or intrusion
detecon informaon, and mark them in red.
Go to Playback, click Smart, and then click moon detecon ( ), line crossing detecon ( ), or
intrusion detecon ( ) in the toolbar at the boom to play the video as your desire.
For certain cameras that have enabled human and vehicle of moon detecon, you can click or
to search human and vehicle targets. When you are playing back videos that contain human or
vehicle targets, the device cannot use the videos (that contain human or vehicle targets) to apply a
double analysis of line crossing detecon ( ) or intrusion detecon ( ).
Figure 4-7 Payback by Smart Search
4.2.4 Play Custom Searched Files
You can play video by customized search condions.
Steps
1. Go to Playback.
2. Select camera(s) from the list.
3. Click Custom Search at the lower-le corner.
4. Select a search method. For example, Search by Appearance.
5. Set search condions
6. Click Start Search. The search result list displays 1 channel.
7. Click Channel to select a channel as your desire. It will display search results for the selected
channel.
8. Oponal: Click
to play a video.
9. Click to lock a le. The locked le will not be overwrien.
10. Oponal: Export search results to a backup device.
1)Select le(s) in the search result list, or check Select All to select all les.
2)Click Export to export the selected le(s) to a backup device.
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Note
You can click to view export progress.
You can click to return to search interface.
4.2.5 Play Tag Files
Video tag allows you to record informaon, such as people and locaons of a certain me point,
during playback. You can use video tag(s) to search video les and posion me point.
Add Tag Files
Steps
1. Go to Playback.
2. Search and play back the video le(s).
3. Click to add the tag.
4. Edit the tag informaon.
5. Click OK.
Note
Max. 64 tags can be added to a single video le.
Play Tag Files
Steps
1. Go to Playback.
2. Click Custom Search at the lower-le corner.
3. Click Search by Tag.
4. Set search condions, including me and tag keyword.
5. Click Start Search. The search result list displays 1 channel.
6. Click Channel to select a channel as your desire. It will display search results for the selected
channel.
7. Click
to play a video.
8. Oponal: Export search results to a backup device.
1) Select le(s) in the search result list, or check Select All to select all les.
2) Click Export to export the selected le(s) to a backup device.
Note
You can click to view export progress.
You can click to return to search interface.
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4.2.6 Play by Sub-periods
The video les can be played in mulple sub-periods simultaneously on the screen.
Steps
1. Go to Playback.
2. Click at the lower-le corner.
3. Select a camera.
4. Set the start me and end me for searching video.
5. Select the dierent mul-period at the lower-right corner, e.g., 4-Period.
Note
According to the dened number of split-screens, the video les on the selected date can be
divided into average segments for playback. E.g., if there are video les exisng between 16:00
and 22:00, and the 6-screen display mode is selected, then it can play the video les for 1 hour
on each screen simultaneously.
4.2.7 Play Log Files
Play back record le(s) associated with channels aer searching system logs.
Steps
1. Go to Maintenance → Log Info .
2. Click Log Search .
3. Set search me and type and click Search.
Figure 4-8 Search Log Files
4. Choose a log with a video le and click to start playing the log le.
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Figure 4-9 Play Log Files
4.2.8 Play External Files
You can play les from external storage devices.
Before You Start
Connect the storage device with the video les to your device.
Steps
1. Go to Playback.
2. Click at the lower-le corner.
3. Click , or double-click the le to play it.
4.3 Playback Operaons
4.3.1 View Playback Error Informaon
Playback error informaon of each channel can be accessed.
If excepon occurs, playback error informaon of individual channel(s) will be provided on the
screen. Go to Playback → Channel , select dierent channels to view if error informaon exists.
4.3.2 Set Play Strategy in Important/Custom Mode
When you are in the smart or custom video playback mode, you can set the playing speed
separately for the normal video and the smart/custom video, or you can select to skip the normal
video.
In the Smart/Custom video playback mode, click
to set the play strategy.
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When Do not Play Normal Videos is checked, the device will skip the normal video and play the
smart (moon/line crossing/intrusion) video and the custom (searched video) only in the normal
speed (X1).
When Do not Play Normal Videos is unchecked, you can set the play speed for the normal video
the smart/custom video separately. The speed range is from X1 to XMAX.
Note
You can set the speed in the single-channel play mode only.
4.3.3 Edit Video Clips
You can cut and export video clips during playback.
Steps
1. Go to Playback.
2. Click at the boom toolbar.
3. Set the start me and end me. You can click to set the me period, or set a me segment on
me bar.
4. Click to save the video clip to a storage device.
4.3.4 Switch between Main Stream and Sub-Stream
You can switch between the main stream and the sub-stream during the playback.
Icon Descripon
Play the video in main stream.
Play the video in sub-stream.
Note
The encoding parameters for the main stream and sub-stream can be congured in Storage
Encoding Parameters .
4.3.5 Switch Audio Source
If the network has linked a network audio device, you can switch the audio source to the linked
audio device during playback.
Move the cursor to
at the toolbar, and then select an audio channel as your desire.
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4.3.6 Thumbnails View
With the thumbnails view on the playback interface, you can conveniently locate the required
video les on the me bar.
In the playback mode, posion the cursor on me bar to get preview thumbnails.
Figure 4-10 Thumbnails View
You can click a thumbnail to enter the full-screen playback.
4.3.7 Fisheye View
The device supports the sheye camera expansion in Live View or playback mode.
Before You Start
The sheye expansion view feature is supported only by certain models.
The connected camera must support the sheye view.
Steps
1. Start live view, click to enter the sheye expansion mode.
2. Select the expansion view mode.
Table 4-1 Fisheye View Icon Descripon
Icon Descripon Icon Descripon
180° Panorama ( ) Switch the Live View
image to the 180°
panorama view.
360° Panorama ( ) Switch the Live View
image to the 360°
panorama view.
PTZ Expansion ( ) The PTZ Expansion is
the close-up view of
some dened area in
the sheye view or
panorama expansion.
It supports the
electronic PTZ
funcon, also called e-
PTZ.
Radial Expansion ( ) In radial expansion
mode, the whole
wide-angle view of the
sheye camera is
displayed. This view
mode is called Fisheye
View because it
approximates the
vision of a sh’s
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Icon Descripon Icon Descripon
convex eye. The lens
produces curvilinear
images of a large area,
while distorng the
perspecve and
angles of objects in
the image.
4.3.8 Fast View
Hold the mouse to drag on the me bar to get a fast view of the video les.
In the Video Playback mode, hold and drag the mouse through the playing me bar to fast view
the video les.
Release the mouse at the required me point to enter the full-screen playback.
4.3.9 Digital Zoom
Digital Zoom zooms into the live image in dierent magnicaons (1x to 16x).
Steps
1. Start live view.
2. Click from the toolbar.
3. Move the sliding bar or scroll the mouse wheel to zoom in/out the image to dierent
magnicaons (1x to 16x).
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Figure 4-11 Digital Zoom
4.3.10 POS Informaon Overlay
The device can be connected with the POS machine/server, and receive the transacon message
for overlay on the image during playback.
Note
When the playing speed is higher than 2x, the POS informaon cannot be overlaid on the video.
In the video live or playback mode, click to overlay the POS transacon informaon on the
playback video.
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Chapter 5 Picture Capture
Note
This chapter is only available for certain models.
5.1 Congure Parameters
The picture refers to the live picture captured in connuous or event recording.
You can edit picture parameters in Storage → Schedule → Capture → Advanced .
Resoluon
Set the picture resoluon.
Picture Quality
Set picture quality to low, medium or high. Higher quality requires more storage space.
Interval
The live picture capture interval.
Capture Delay Time
The duraon of capturing pictures.
5.2 Congure Capture Schedule
The device will automacally capture picture according to the schedule.
Before You Start
Ensure you have installed HDDs, or added network disks for storage.
Steps
1. Go to Storage → Schedule → Capture .
2. Select a camera.
3. Set the picture capture schedule. Refer to Congure Recording Schedule for schedule seng
details.
5.3 Congure Holiday Capture Schedule
You can set the capture schedule on holidays of the year. The recorder will follow holiday capture
plan as its capture priority during holidays.
Before You Start
Ensure you have installed HDDs, or added network disks for storage.
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Steps
1. Go to System → Holiday .
2. Select a holiday item from the list and click .
3. Check Enable.
4. Edit holiday parameters, including name, mode, and date.
Figure 5-1 Edit Holiday Sengs
5. Click OK.
6. Set the holiday capture schedule. Refer to Congure Recording Schedule for schedule seng
details.
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Chapter 6 Event
6.1 Normal Event Alarm
6.1.1 Congure Moon Detecon Alarms
Moon detecon enables the device to detect the moving objects in the monitored area and
trigger alarms.
Steps
1. Go to System → Event → Normal Event Moon Detecon .
2. Select a camera.
3. Check Enable.
4. Set the moon detecon rule.
For cameras have human
and vehicle detecon
funcon.
Click Draw Area to draw the detecon area(s) on the preview
screen.
Set Detecon Target as Human or Vehicle to discard alarms
which are not triggered by human body or vehicle.
For cameras do not have
human and vehicle
detecon funcon.
Click Full screen to set the full-screen as the detecon area, or
drag on the preview screen to draw the customized detecon
area.
5. Set Sensivity
Sensivity
Sensivity ranges from 0 to 100. It allows you to calibrate how readily movement triggers the
alarm. A higher value results in the more readily to triggers moon detecon.
6. Set the arming schedule. Refer to
Congure Arming Schedule .
7. Set linkage acons. Refer to Congure Linkage Acons .
6.1.2 Congure Video Loss Alarms
Video loss detecon detects video loss of a channel and takes alarm response acon(s).
Steps
1. Go to System → Event → Normal Event → Video Loss .
2. Select a camera.
3. Check Enable.
4. Set the arming schedule. Refer to
Congure Arming Schedule .
5. Set linkage acons. Refer to Congure Linkage Acons .
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6.1.3 Congure Video Tampering Alarms
Video tampering detecon triggered an alarm when the camera lens is covered and takes alarm
response acon(s).
Steps
1. Go to System → Event → Normal Event → Video Tampering .
2. Select a camera.
3. Check Enable.
4. Set the video tampering area. Drag on the preview screen to draw the customized video
tampering area.
5. Set Sensivity (0-2). 3 levels are available. The sensivity calibrates how readily movement
triggers the alarm. A higher value more readily triggers the video tampering detecon.
6. Set the arming schedule. Refer to Congure Arming Schedule .
7. Set linkage acons. Refer to Congure Linkage Acons .
6.1.4 Congure Sensor Alarms
Set the handling acon of an external sensor alarm.
Steps
1. Go to System → Event → Normal Event → Alarm Input .
2. Select an alarm input item from the list and click .
3. Select the alarm input type.
4. Edit the alarm name.
5. Check Input.
6. Set the arming schedule. Refer to Congure Arming Schedule .
7. Set linkage acons. Refer to Congure Linkage Acons .
6.1.5 Congure Excepons Alarms
Excepon events can be congured to take the event hint in the Live View window and trigger
alarm output and linkage acons.
Steps
1. Go to System → Event → Normal Event Excepon .
2. Oponal: Enable the event hint to display it in the live view window.
1) Check Enable Event Hint.
2) Click
to select the excepon type(s) to take the event hint.
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Figure 6-1 Event Hint Sengs
3. Select an excepon type.
Figure 6-2 Excepons Handling
4. Set the linkage acons. Refer to Congure Linkage Acons .
6.1.6 Congure Combined Alarm
Combined alarm combines events with alarm input. The combined alarm will be triggered when it
receives alarms from both alarm input and events. Event types include moon detecon, video
tampering detecon, and other smart events such as line crossing detecon, intrusion detecon,
etc.
Before You Start
Ensure the channel has been assigned with event alarm as your desire, and the alarm input has
been congured (refer to
Congure Sensor Alarms ).
Steps
1. Go to System → Event → Normal Event → Alarm Input .
2. Select an alarm input item from the list and click .
3. Select Sengs as Input.
4. Click Combined Alarm.
5. Select a channel as your desire.
6. Select Combined Alarm Event.
7. Click Apply.
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Note
The combined alarm arming schedule and linkage acon are the same as the selected event(s).
Figure 6-3 Combined Alarm
6.2 VCA Event Alarm
The device supports receiving VCA detecons sent by connected IP cameras. Enable and congure
VCA detecon on the IP camera sengs interface rst.
Note
VCA detecons must be supported by the connected IP camera.
Refer to the network camera user manual for detailed VCA detecon instrucons.
6.2.1 Temperature Screening
Aer specied thermography cameras are connected, the device can display temperature
measurement results, and nofy you with audio alert when normal or abnormal temperature is
detected.
Before You Start
Ensure your thermography camera supports this funcon, and it is properly congured.
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Steps
1. Go to System → Event → Smart Event .
2. Select the opcal channel of thermography camera.
3. Click Face Capture.
4. Oponal: Check Save VCA Picture to save the captured pictures of face detecon.
5. Set the arming schedule. Refer to Congure Arming Schedule .
6. Set linkage acons. Refer to Congure Linkage Acons . If you require to implement linkage
acons only when the thermography camera detects abnormal temperature, check Abnormal
Body Temperature in Rule Sengs.
Note
The abnormal temperature is detected and dened by the thermography camera.
7. Click Apply.
What to do next
You can check of Target in live view to view detecon results.
You can go to File Management → Smart Search → Search by Appearance to search detecon
results.
6.2.2 Transparent Transmission
Transparent transmission makes a large variety of events congurable, and the event alarms from
cameras can be directly transmied. For events which are not listed in smart event, they will be
listed in the transparent transmission list. The list will only display events which the connected
cameras support. You can custom the event descripon as your desire. Transparent transmission is
congurable via web browser.
Before You Start
Ensure you have correctly connected camera(s) that supports transparent transmission.
Steps
1. Go to Conguraon → Event → More Events → Transparent Transmission Conguraon . The
available events are listed in Event Descripon List.
2. Click Template List to export the template list le.
Note
The template list is for reference only. It cannot be deleted or edited.
3. Edit Event Descripon according to your camera and the template list.
Event Type
The event type shall be the same as your camera event.
Event Descripon
The event descripon can be customized. Aer the event type is recognized, the device will
display the event descripon as the event name.
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4. Click Save.
What to do next
Go to Conguraon → Event → Smart Event → More Events to congure events.
6.2.3 Hard Hat Detecon
Hard hat detecon detects people who are not wearing hard hats. You can congure the arming
schedule and linkage acons. Hard hat detecon is congurable via web browser.
6.2.4 People Gathering Detecon
People gathering detecon is used to detect whether the density of human bodies within a
specied area exceeds the set value and trigger alarm for linked acons.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
2. Select a camera.
3. Click People Gathering.
Figure 6-4 People Gathering Detecon
4. Check Enable People Gathering Detecon.
5. Oponal: Check Save VCA Picture to save the captured people gathering detecon pictures.
6. Set people gathering detecon parameters.
1) Select Arming Area.
Note
Up to 4 areas are selectable.
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2) Click Draw Area to draw a quadrilateral in the preview window by specifying four verces of
the area.
3) Set Percentage.
Percentage
The density of human bodies within the area. If it exceeds the threshold value, the device
will trigger alarm.
7. Set the arming schedule. Refer to Congure Arming Schedule .
8. Set the linkage acons. Refer to Congure Linkage Acons .
9. Click Apply.
6.2.5 Fast Moving Detecon
Fast moving detecon is used to detect suspicious running and chasing, over-speed, and fast
moving. It will trigger alarm when an object is moving fast and send nocaon to arming host so
that necessary acons can be taken in advance.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
2. Select a camera.
3. Click Fast Moving.
Figure 6-5 Fast Moving Detecon
4. Check Enable Fast Moving.
5. Oponal: Check Save VCA Picture to save the captured fast moving detecon pictures.
6. Set fast moving detecon parameters.
1) Select Arming Region. Up to 4 regions are selectable.
2) Click Draw Area to draw a quadrilateral in the preview window by specifying four verces of
the area.
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3) Set Sensivity.
Sensivity
Similarity of the background image to the object. The higher the value is, more easily the
detecon alarm will be triggered.
7. Set the arming schedule. Refer to Congure Arming Schedule .
8. Set the linkage acons. Refer to Congure Linkage Acons .
9. Click Apply.
6.2.6 Parking Detecon
Parking detecon is used to detect parking violaon in the area, applicable in expressway and one-
way street.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
2. Select a camera.
3. Click Parking.
Figure 6-6 Parking Detecon
4. Check Enable Parking Detecon.
5. Oponal: Check Save VCA Picture to save the captured parking detecon pictures.
6. Set parking detecon parameters.
1) Select Arming Area.
Note
Up to 4 areas are selectable.
2) Set Time Threshold.
Time Threshold
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The me of a vehicle staying in the region. If the value is 10, an alarm will be triggered aer
the vehicle has stayed in the region for 10 s. Range: [5-20].
3) Set Sensivity.
Sensivity
Similarity of the background image to the object. The higher the value is, more easily the
detecon alarm will be triggered.
7. Set the arming schedule. Refer to Congure Arming Schedule .
8. Set the linkage acons. Refer to Congure Linkage Acons .
9. Click Apply.
6.2.7 Unaended Baggage Detecon
Unaended baggage detecon detects the objects le over in a predened region such as the
baggage, purses, dangerous materials, etc., and a series of acons can be taken when the alarm is
triggered.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
2. Select a camera.
3. Click Unaended Baggage.
Figure 6-7 Unaended Baggage Detecon
4. Check Enable Unaended Baggage Detecon.
5. Oponal: Check Save VCA Picture to save the captured unaended baggage detecon pictures.
6. Set the detecon rules and detecon areas.
1) Select Arming Area.
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Note
Up to 4 areas are selectable.
2) Drag the sliders to set Time Threshold and Sensivity.
Time Threshold
The me of the objects le in the region. If the value is 10, an alarm will be triggered aer
the object is le and stayed in the region for 10 s. Range: [5-20].
Sensivity
Similarity of the background image to the object. The higher the value is, more easily the
detecon alarm will be triggered.
3) Click Draw Region and draw a quadrilateral in the preview window.
7. Set the arming schedule. Refer to Congure Arming Schedule .
8. Set linkage acons. Refer to Congure Linkage Acons .
9. Click Apply.
6.2.8 Object Removal Detecon
The object removal detecon funcon detects the objects removed from a predened region, such
as the exhibits on display, and a series of acons can be taken when the alarm is triggered.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
2. Select a camera.
3. Click Object Removable.
Figure 6-8 Object Removal Detecon
4. Check Enable Object Removable Detecon.
5. Oponal: Check Save VCA Picture to save the captured object removable detecon pictures.
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6. Follow these steps to set the detecon rules and detecon areas.
1) Select Arming Area.
Note
Up to 4 areas are selectable.
2) Drag the sliders to set Time Threshold and Sensivity.
Time Threshold
The me of the objects removed from the region. If the value is 10, alarm will be triggered
aer the object disappears from the region for 10 s. Range [5-20].
Sensivity
The similarity degree of the background image. If the sensivity is high, a very small object
taken from the region will trigger the alarm.
3) Click Draw Area and draw a quadrilateral in the preview window by specifying four verces of
the detecon region.
7. Set the arming schedule. Refer to Congure Arming Schedule .
8. Set the linkage acons. Refer to Congure Linkage Acons .
9. Click Apply.
6.2.9 Audio Excepon Detecon
Audio excepon detecon detects abnormal sounds in the scene, such as a sudden increase/
decrease in sound intensity.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
2. Select a camera.
3. Click Audio Excepon.
Figure 6-9 Audio Excepon Detecon
4. Oponal: Check Save VCA Picture to save the captured audio excepon detecon pictures.
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5. Set the detecon rules.
1) Select Excepon Detecon.
2) Check Audio Loss Excepon, Sudden Increase of Sound Intensity Detecon, and/or Sudden
Decrease of Sound Intensity Detecon.
Audio Loss Excepon
Detects a steep sound rise in the scene. Set Sensivity and Sound Intensity Threshold for
the steep sound rise.
Sensivity
The smaller the value is, the more severely the change would trigger the detecon. Range
[1-100].
Sound Intensity Threshold
It can lter the sound in the environment. The louder the environment sound is, the higher
the value should be. Adjust it according to the environment. Range [1-100].
Sudden Decrease of Sound Intensity Detecon
Detects a steep sound drop in the scene. Detecon sensivity [1-100].
6. Set the arming schedule. Refer to Congure Arming Schedule .
7. Set the linkage acons. Refer to Congure Linkage Acons .
8. Click Apply.
6.2.10 Defocus Detecon
Image blur caused by lens defocus can be detected.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
2. Select a camera.
3. Click Defocus.
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Figure 6-10 Defocus Detecon
4. Check Enable.
5. Oponal: Check Save VCA Picture to save the captured defocus detecon pictures.
6. Set the detecon sensivity.
Sensivity
Sensivity range: [1-100]. The higher the value is, the more easily the defocus image will be
detected.
7. Set the arming schedule. Refer to Congure Arming Schedule .
8. Set the linkage acons. Refer to Congure Linkage Acons .
9. Click Apply.
6.2.11 Sudden Scene Change Detecon
Scene change detecon detects the change of the video security environment aected by external
factors, such as the intenonal rotaon of the camera.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
2. Select a camera.
3. Click Sudden Scene Change.
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Figure 6-11 Sudden Scene Change
4. Check Enable.
5. Oponal: Check Save VCA Picture to save the captured sudden scene change detecon pictures.
6. Set the detecon sensivity.
Sensivity
Ranges from 1 to 100, the higher the value, the more easily the change of scene can trigger
the alarm.
7. Set the arming schedule. Refer to Congure Arming Schedule .
8. Set the linkage acons. Refer to Congure Linkage Acons .
9. Click Apply.
6.2.12 PIR Alarm
A PIR (Passive Infrared) alarm is triggered when an intruder moves within the detector vision eld.
The heat energy dissipated by a person or any other warm blooded creature such as dogs, cats,
etc., can be detected.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
2. Select a camera.
3. Click PIR Alarm.
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Figure 6-12 PIR Alarm
4. Check PIR Alarm.
5. Oponal: Check Save VCA Picture to save the captured of PIR alarm pictures.
6. Set the arming schedule. Refer to Congure Arming Schedule .
7. Set the linkage acons. Refer to Congure Linkage Acons .
8. Click Apply.
6.2.13 Thermal Camera Detecon
The NVR supports the event detecon modes of the thermal network cameras: re and smoke
detecon, temperature detecon, temperature dierence detecon, etc.
Before You Start
Add the thermal network camera to your device and make sure the camera is acvated.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
2. Select a thermal camera.
3. Oponal: Check Save VCA Picture to save the captured pictures of detecon.
4. Select an event detecon (Temperature Measurement Alarm, etc.).
5. Set the arming schedule. Refer to
Congure Arming Schedule .
6. Set the linkage acons. Refer to Congure Linkage Acons .
7. Click Apply.
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6.2.14 Queue Management
Aer connecng with queue management camera, you can set the arming schedule and linkage
acon of queue management.
Before You Start
Ensure the recorder have connected with queue management camera.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
2. Select a queue management camera.
3. Oponal: Check Save VCA Picture to save the captured pictures of detecon.
4. Set the arming schedule. Refer to Chapter Congure Arming Schedule for details.
5. Set the linkage acons. Refer to Chapter Congure Linkage Acons for details.
6. Click Apply.
6.3 Congure Arming Schedule
Steps
1. Click Arming Schedule.
2. Click Edit.
3. Select a day of the week and set the me period. Up to eight me periods can be set each day.
Note
Time periods cannot repeat or overlapped.
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Figure 6-13 Set Arming Schedule
4. You can click Copy to copy the current day arming schedule sengs to other day(s).
5. Click Apply to save the sengs.
6.4 Congure Linkage Acons
Alarm linkage acons will be acvated when an alarm or excepon occurs.
6.4.1 Congure Auto-Switch Full Screen Monitoring
When an alarm is triggered, the local monitor displays in full screen the video image from the
alarming channel congured for full screen monitoring. And when the alarm is triggered
simultaneously in several channels, you must congure the auto-switch dwell me.
Note
Auto-switch will terminate once the alarm stops and back to the live view interface.
Steps
1. Go to System → Live View → General .
2. Set the event output and dwell me.
Event Output
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Select the output to show the event video.
Full Screen Monitoring Dwell Time
Set the me in seconds to show the alarm event screen. If alarms are triggered
simultaneously in several channels, their full-screen images will be switched at an interval of
10 seconds (default dwell me).
3. Go to the Linkage Acon interface of the alarm detecon (e.g., moon detecon, video
tampering, face detecon, etc.).
4. Select the Full Screen Monitoring alarm linkage acon.
5. Select the channel(s) in Trigger Channel for full screen monitoring.
6.4.2 Congure Buzzer
When an alarm is detected, the buzzer will make an audible beep.
Steps
1. Go to System → Live View → General .
2. Check Enable Audio Output.
3. Set the audio volume.
4. Click Apply.
5. Go to Linkage Acon interface of the alarm detecon (e.g., moon detecon, video tampering,
face detecon, etc.).
6. Select Buzzer as the alarm linkage acon.
6.4.3 Nofy Surveillance Center
The device can send an excepon or alarm signal to the remote alarm host when an event occurs.
The alarm host refers to the PC installed with client soware (e.g., iVMS-4200, iVMS-5200).
Steps
1. Go to System → Network → Advanced → More Sengs .
2. Set the alarm host IP and alarm host port.
3. Go to Linkage Acon interface of the alarm detecon (e.g., moon detecon, video tampering,
face detecon, etc.).
4. Select Nofy Surveillance Center.
6.4.4 Congure Email Linkage
The system can send an email with alarm informaon to a user or users when an alarm is detected.
Steps
1. Go to System → Network → Advanced → Email .
2. Set the email parameters.
3. Click Apply.
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4. Go to the Linkage Acon interface of the alarm detecon (e.g., moon detecon, video
tampering, face detecon, etc.).
5. Select Send Email alarm linkage acon.
6.4.5 Congure Audio Alert
When an alarm is triggered, an audio le will be played as the linkage acon. The audio le can be
customized. Refer to Audio Management for details.
Before You Start
Ensure the audio les are imported to the device.
Steps
Note
This linkage acon is only available for certain events.
1. Check Audio Alert in Normal Linkage.
2. Click to select audio le.
3. Select an audio le.
4. Set arming schedule.
5. Click OK.
6. Click Apply.
6.4.6 Trigger Alarm Output
The alarm output can be triggered by the alarm input, moon detecon, video tampering
detecon, face detecon, line crossing detecon, and any all other events.
Steps
1. Go to Linkage Acon of the alarm detecon (e.g., moon detecon, face detecon, line crossing
detecon, intrusion detecon, etc.).
2. In Trigger Alarm Outputs, select the alarm output(s) to trigger.
3. Go to System → Event → Normal Event → Alarm Output .
4. Select an alarm output item from the list.
6.4.7 Congure Audio and Light Alarm Linkage
For certain network cameras, you can set the alarm linkage acon as audio alarm or light alarm.
Before You Start
Ensure your camera supports audio and light alarm linkage.
Ensure the audio output and volume are properly congured.
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Steps
1. Go to the linkage acon interface of the alarm detecon (e.g., moon detecon).
2. Set Audio and Light Alarm Linkage as your desire.
3. Click Apply.
6.4.8 Congure PTZ Linkage
The system can trigger the PTZ acons (e.g., call preset/patrol/paern) when the alarm event, or
VCA detecon events occurs.
Before You Start
Make sure the connected PTZ or speed dome connected supports PTZ linkage.
Steps
1. Go to Linkage Acon interface of the alarm input or VCA detecon (e.g., face detecon, line
crossing detecon, intrusion detecon, etc.).
2. Select the PTZ Linkage.
3. Select the camera to perform the PTZ acons.
4. Select the preset/patrol/paern No. to call when the alarm events occur.
Note
You can set only one PTZ type for the linkage acon each me.
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Chapter 7 Smart Analysis
7.1 Engine Conguraon
Each engine processes a specied VCA type as its working mode. You can congure the engine
working mode as your desire.
Steps
1. Go to Smart Analysis → Engine Sengs → Engine Conguraon .
Figure 7-1 Engine Conguraon
2. Congure each engine usage. You can view the engine temperature and linked channel status of
each funcon.
Note
If the engine has been bound with channel(s), switching engine working mode will unbind the
engine and channel(s), and cancel the related smart event of the channel.
3. Click Apply to save the sengs.
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7.2 Task Conguraon
You can view the task status in task conguraon. Smart analysis results are used for ltering the
pictures when searching interested human body and vehicle pictures.
Before You Start
Check Save VCA Pictures for human body detecon/vehicle detecon, line crossing detecon,
intrusion detecon, region entrance, or region exing.
Steps
Note
The chapter is only available for certain models of iDS series.
1. Go to Smart Analysis → Engine Sengs → Task Conguraon .
2. Check cameras to enable corresponding analysis mode. Ensure engine is available for the
selected analysis mode.
3. Enable auto analysis.
Figure 7-2 Auto Analysis
1) Click Edit.
2) Oponal: Check Enable of Display Status and Nofy Surveillance Center.
3) Set Start Time of video to analyze.
4) Click OK.
4. Check cameras and click Enabled to start analyzing.
Task status includes 3 condions: Disabled, Waing, and Enabled.
Disabled
No analysis task is enabled on the camera.
Waing
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The analysis task of the camera is enabled. Device is waing to analyze data.
Enabled
The analysis task of the camera is enabled and device is analyzing data of the camera.
5. Oponal: For Non-Real-Time Face Picture Comparison analysis mode, click View Record to view
the progress of each day.
7.3 Self-Learning
This chapter is only available for certain models of perimeter protecon events.
7.3.1 Training Task
Training task is used to improve perimeter protecon alarm accuracy. Aer it is enabled, the device
would automacally collect training materials from perimeter protecon events. When there are
enough materials, the device would run a round of training and update the algorithm at the preset
me.
Go to Smart Analysis → Self-Learning → Training Task to enable the funcon under Training Task.
Figure 7-3 Training Task
Task Status
The task status for material collecon. The progress would reach 100% when enough training
materials are collected.
Force Training
This funcon is mainly used for technical supports, and you are not recommended to use it. If
the collected materials are not enough, this funcon can force the device to run a round of
training for the current collected materials.
Auto Update
Aer a round of training is completed, the device would automacally update the algorithm
according to the preset me.
Note
Training Task is enabled by default.
Enabling Training Task would occupy one engine, so the number of available channels for smart
analysis may decrease.
When the algorithm is upgrading, the number of false alarms may currently be increased.
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7.3.2 Algorithm Management
If the video scene is changed, or the alarm accuracy is not as good as it used to be, you can restore
it to previous version or the original version.
Go to Smart Analysis → Self-Learning → Algorithm Management to manage algorithm.
7.4 Face Picture Comparison
The device supports the face picture comparison alarm and face capture for the connected camera
based on face recognion feature.
Go to Smart Analysis → Engine Sengs → Engine Conguraon . Congure at least one engine
usage as Facial Recognion. Refer to Engine Conguraon for details.
Note
The chapter is only available for certain models.
7.4.1 Face Grading Conguraon
Face grading is used for face picture selecon. According to pupil distance, lt angle and pan angle,
it only uses face pictures which sasfy grading requirement for analysis. Larger pupil distance,
smaller lt and pan angle, beer it would be for analysis.
Steps
1. Go to Smart Analysis → Engine Sengs → Face Grading .
Figure 7-4 Face Grading
2. Check Enable Face Grading.
3. Set Pupil Distance, Tilt Angle, and Pan Angle.
Pupil Distance
Pupil distance is the distance between two pupils. In order to get beer detecon result, the
pupil distance shall not be less than 40, and the recommended value is 60.
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Tilt Angle
Tilt angle is the angle between your view and horizontal plane.
Pan Angle
Pan angle is the angle between your view and vercal plane.
4. Click Apply.
What to do next
Aer face picture modeling, you can view face grading score of each face picture via web
browser in Conguraon → Face Picture Library .
You can click in Smart Analysis → Face Picture Database to select face picture by face grading
score.
7.4.2 Face Capture
The face capture detects and captures faces appearing in the scene. Linkage acons can be
triggered when a human face is detected.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Facial Recognion .
2. Click Face Capture.
Figure 7-5 Face Capture
3. Select a camera to congure.
4. Check Enable Face Capture.
5. Oponal: Check Save VCA Picture to save the captured pictures of face detecon.
6. Set the detecon sensivity.
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Note
Sensivity range: [1-5]. The higher the value is, the easier faces will be detected.
7. Set the arming schedule. Refer to Congure Arming Schedule .
8. Set linkage acons. Refer to Congure Linkage Acons .
9. Click Apply.
7.4.3 Face Picture Library Management
Face picture library is mainly used for face picture storage and face picture comparison.
Add a Face Picture Library
Steps
1. Go to Smart Analysis → Face Picture Database .
2. Click .
3. Enter the face picture library name.
4. Click OK.
Note
You can click or to edit the library name or delete the library.
You can click Delete in Batch or Clear in Batch to delete selected face picture libraries, or clear
all face pictures in the selected face picture libraries.
Upload Face Pictures to the Library
Face picture comparison is based on face pictures in the library. You can upload a single face
picture or import mulple face pictures to the library.
Before You Start
Ensure the picture format is JPEG or JPG.
Import all pictures to a backup device in advance.
Steps
1. Select a face picture library in the list.
2. Click Add or Import.
3. Import picture(s).
-
Add: Click Add to import a face picture.
Note
You can only upload one human face at a me. If the picture has mulple human faces, you
have to pick one from them.
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Import: Click Import to import mulple face pictures. The device will use the le name as its
face picture name and leave other aributes empty, or import picture les by specied rules.
If a picture le has mulple human faces, the device will choose the human face at the center
by default.
4. Oponal: Select pictures and click Copy to to copy the uploaded pictures of the current library
to other library.
5. Oponal: Select a picture and click Edit to modify the picture informaon.
6. Oponal: Select a picture from the list and click Delete to delete the picture.
7. Oponal: Select a library and click Export Face Picture Library to export library to backup device.
8. Oponal: Click
or to view by gure or list.
9. Oponal: Click to search face picture by aributes.
Library for Strangers
All unrecognized face pictures will be added to Strangers library. This library cannot be deleted,
and will be unavailable for stranger alarm when you select libraries.
The library name uses Strangers by default, you can edit the name as your desire. You can edit,
delete, search, and export face pictures in this library. Face pictures in this library can be copy to
other libraries. Aer copying face pictures to other libraries, you can delete them as your desire.
This library displays frequently appeared person frequency if you have lined this library with
frequently appeared person alarm.
Note
Ensure you have enabled frequently appeared person alarm. Refer to Frequently Appeared Person
Alarm for details.
7.4.4 Face Picture Comparison Alarm
Congure Face Picture Comparison
Compare detected face pictures with specied face picture library. Trigger alarm when comparison
succeeded.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Facial Recognion .
2. Select a camera.
3. Click Face Picture Comparison.
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Figure 7-6 Face Picture Comparison
4. Set Mode as Face Picture Comparison.
5. Oponal: Check Enable Non-Real-Time Mode. For places with a high ow of people, the device
processing speed may not be fast enough, Non-Real-Time Mode will save the real-me pictures
as cache, and process them later when engine has free resource. Aer enabling this funcon, all
channels will be able to support face picture comparison.
Note
When Non-Real-Time Mode is enabled, the linkage method will only support Nofy
Surveillance Center.
Non-Real-Time Mode will not trigger real-me alarm, so Arming Schedule is unavailable.
You can search the comparison event results in File Management → Smart Search → Face
Search → Search by Event .
6. Check Enable Face Picture Comparison.
7. Oponal: Check Save VCA Picture to save the captured pictures of VCA detecon. Aer the face
picture comparison is enabled, the comparison results will be uploaded for face comparison
alarm. If the comparison produced a match, both the real-me face picture and the target
picture from the library will be uploaded. If no match is produced, the real-me face picture is
uploaded to center only.
8. Oponal: Set Comparison Failed Prompt, Comparison Succeeded Prompt, and Enable Alarm
Output Pulse.
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Comparison Failed Prompt
It will display the prompt in live view Target (with Facial Detecon checked) or Facial
Recognion when face picture comparison failed. You can click in live view to enter Facial
Recognion interface.
Comparison Succeeded Prompt
It will display the prompt in Facial Recognion when face picture comparison succeeded. You
can click in live view to enter person passing interface.
Enable Alarm Output Pulse
It is usually linked with a gate. When a person is passing a gate, if the comparison succeeded,
it will trigger a pulse to open the gate. The pulse is between 100 to 900 ms. You can set Alarm
Output Pulse (ms) in System → Event → Normal Event → Alarm Output .
9. Select face picture libraries and set similarity.
10. Set the arming schedule. Refer to Congure Arming Schedule .
11. Set the linkage acons when face picture comparison succeeded or failed. Refer to Congure
Linkage Acons .
12. Oponal: Congure face grading parameters. Refer to Face Grading Conguraon .
13. Click Apply to save the sengs.
Congure Stranger Alarm
Compare detected face pictures with specied face picture library. Trigger alarm when comparison
failed.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Facial Recognion .
2. Select a camera.
3. Click Face Picture Comparison.
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Figure 7-7 Face Picture Comparison
4. Select Mode as Stranger.
5. Oponal: Check Enable Non-Real-Time Mode. For places with a high ow of people, the device
processing speed may not be fast enough, Non-Real-Time Mode will save the real-me pictures
as cache, and process them later when engine has free resource. Aer enabling this funcon, all
channels will be able to support face picture comparison.
Note
When Non-Real-Time Mode is enabled, the linkage method will only support Nofy
Surveillance Center.
Non-Real-Time Mode will not trigger real-me alarm, so Arming Schedule is unavailable.
You can search the comparison event results in File Management → Smart Search → Face
Search → Search by Event .
6. Check Enable Stranger.
7. Oponal: Check Save VCA Picture to save the captured pictures of VCA detecon. Aer the face
picture comparison is enabled, the comparison results will be uploaded for face comparison
alarm. If the comparison produced a match, both the real-me face picture and the target
picture from the library will be uploaded. If no match is produced, the real-me face picture is
uploaded to center only.
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8. Oponal: Set Stranger Prompt. It will display the prompt in live view Target (Facial Detecon)
when comparison failed.
Stranger Prompt
It will display the prompt in live view Target (with Facial Detecon checked) when face
picture comparison failed.
Enable Alarm Output Pulse
It is usually linked with a gate. When a person is passing a gate, if the comparison succeeded,
it will trigger a pulse to open the gate. The pulse is between 100 to 900 ms. You can set Alarm
Output Pulse (ms) in System → Event → Normal Event → Alarm Output .
9. Select face picture libraries and set similarity.
10. Set the arming schedule. Refer to Congure Arming Schedule .
11. Set the linkage acons. Refer to Congure Linkage Acons .
12. Oponal: Congure face grading parameters. Refer to Face Grading Conguraon .
13. Click Apply to save the sengs.
7.4.5 People Frequency Alarm
You can only congure people frequency alarm via web browser.
Frequently Appeared Person Alarm
It will trigger alarm when a person has appeared at a high frequency.
Steps
1. Go to Conguraon → Event → People Frequency → Frequently Appeared Person .
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Figure 7-8 Frequently Appeared Person
2. Check Enable.
3. Set Capture Interval, Frequency Threshold, and Stascs Cycle.
Capture Interval
When a person has appeared several mes within the capture interval, it only counts 1 me
for this person.
Frequency Threshold
It will trigger alarm when the frequency has exceeded the threshold.
Stascs Cycle
Time period for counng the people frequency. For example, if the stascs cycle is 7 days,
device will count people frequency in the last 7 days (including today), if a person has
exceeded the frequency threshold in the last 7 days, it will trigger alarm.
4. Click Linked Channel to select channel.
5. Click Linked Face Picture Library to select face picture library.
6. Set similarity for the selected library.
7. Set strategy as Filter or Alarm.
Filter
If the face picture similarity has exceeded the value, the face picture is considered as an
exisng member in the library, which will not trigger alarm.
Alarm
It will trigger alarm when the face picture similarity and frequency has exceeded the threshold.
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Note
All unrecognized face pictures will be added to Strangers library, so that strangers can also
trigger the frequently appeared person alarm, and they use the similarity of Strangers library.
8. Set the arming schedule. Refer to Congure Arming Schedule .
9. Set linkage acons. Refer to Congure Linkage Acons .
10. Click Save.
Rarely Appeared Person Alarm
It will trigger an alarm when a person has appeared at a low frequency.
Steps
1. Go to Conguraon → Event → People Frequency → Low Frequency Person .
Figure 7-9 Rarely Appeared Person
2. Check Enable.
3. Set Capture Interval, Frequency Threshold, Stascs Cycle, and Daily Report Time.
Capture Interval
When a person has appeared several mes within the capture interval, the device only
counts 1 me for this person.
Frequency Threshold
It will trigger an alarm when the frequency reaches the threshold.
Stascs Cycle
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Time period for counng the people frequency. For example, if the stascs cycle is 7 days,
device will count people frequency in the last 7 days (including today), if a person has not
exceeded the frequency threshold in the last 7 days, it will trigger an alarm.
Daily Report Time
Daily report of low frequency person stascs at the predened me.
4. Click Linked Channel to select channel.
5. Click Linked Face Picture Library to select face picture library.
6. Set linkage acons. Refer to Congure Linkage Acons .
7. Click Save.
Aggregaon Strategy
Aggregaon strategy parameters are used for frequently appeared person alarm. This funcon is
usually used for technical support, please contact our technical support before eding parameters.
You can congure the similarity and score via web browser in Conguraon → VCA Conguraon
Aggregaon Strategy .
When a person has two or more face pictures in the face library, the aggregaon strategy funcon
will aggregate facial features from these face pictures, so as to improve the accuracy of facial
recognion and alarm.
7.4.6 Face Picture Search
Search by Face Picture Comparison Event
Search face picture by face picture comparison results.
Steps
1. Go to Smart Analysis → Smart Search → Face → Search by Event .
2. Set the start me and end me.
3. Select a channel.
4. Select Event Type as Face Picture Comparison.
5. Click Start Search. The search result list displays 1 channel.
6. Click Channel to select a channel as your desire. It will display search results for the selected
channel.
What to do next
Refer to
View Searching Result .
Search by Uploaded Picture
You can search the face pictures by uploaded picture.
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Steps
1. Go to Smart Analysis → Smart Search → Face → Search by Picture .
Figure 7-10 Search by Uploaded Picture
2. Select a channel.
3. Select face pictures for search.
-
Click Upload Sample from Local and select face pictures from your local directory.
-
Click Upload Sample from Face Picture Database and select face pictures from created face
picture libraries.
4. Set the start me and end me.
5. Set the Similarity value (range: 50 to 100). The device will analyze the similarity between
samples and face pictures in the library, and show pictures of which are higher than the
similarity.
6. Click Start Search. The search result list displays 1 channel.
7. Click Channel to select a channel as your desire. It will display search results for the selected
channel.
What to do next
Refer to
View Searching Result .
Search by Name
You can search face picture by name, if you know the name of the person.
Steps
1. Go to Smart Analysis → Smart Search → Face → Search by Name .
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Figure 7-11 Search by Name
2. Set the start me and end me of the face pictures to search.
3. Select a channel.
4. Enter a name.
5. Click Start Search. If the name is duplicated in the face picture library, you will have to select a
name. The search result list displays 1 channel.
6. Click Channel to select a channel as your desire. It will display search results for the selected
channel.
What to do next
Refer to
View Searching Result .
Search by Appearance
Search face picture by appearance.
Steps
1. Go to Smart Analysis → Smart Search → Face → Search by Appearance .
2. Set search condions.
3. Click Start Search. The search result list displays 1 channel.
4. Click Channel to select a channel as your desire. It will display search results for the selected
channel.
What to do next
Refer to
View Searching Result .
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View Searching Result
Double click a le to view the related video.
Click Add to Face Database to add the selected le(s) to a face picture library.
Click Add to Sample to add the select le(s) as sample picture(s). You can use the sample
picture(s) to search other pictures. Refer to Search by Uploaded Picture .
Click Export to export the selected le(s) to a backup device. You can click Select All to select all
les.
Note
You can click to view export progress.
You can click to return to search interface.
7.5 Perimeter Protecon
Go to Smart Analysis → Engine Sengs → Engine Conguraon . Congure at least one engine
usage as Perimeter Protecon. Refer to Engine Conguraon for details.
Note
The chapter is only available for certain models.
7.5.1 Line Crossing Detecon
Line crossing detecon detects people, vehicles, and objects crossing a set virtual line. The
detecon direcon can be set as bidireconal, from le to right or from right to le.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Perimeter Protecon .
2. Select a camera.
3. Click Line Crossing.
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Figure 7-12 Line Crossing Detecon
4. Check Enable Line Crossing Detecon.
5. Oponal: Check Save VCA Picture to save the captured pictures of line crossing detecon.
6. Oponal: Check Enable AI by Device.
The device will analyze the video, and cameras only transmit video stream.
7. Oponal: Set Shield Area if Enable AI by Device is checked.
Shield Area
Aer a shield area is set, the device will not analyze target behavior in the area, so that the
perimeter protecon events will not be triggered within the area.
Note
Shield area is only valid for the selected camera.
Aer a shield area is set, it will take eect for all perimeter protecon events, including line
crossing detecon, intrusion detecon, region entrance detecon, and region exing
detecon.
1) Click Shield Area.
2) Check Enable Shield Area.
3) Select Shield Area.
4) Click Draw Area, and draw a quadrilateral in the preview window.
5) Right click your mouse to nish drawing.
6) Click OK.
8. Set the line crossing detecon rules and detecon areas.
1) Select an arming area.
2) Select Direcon as A<->B, A->B, or A<-B.
A<->B
Only the arrow on the B side shows. When an object goes across the congured line with
both direcons can be detected and alarms are triggered.
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A->B
Only the object crossing the congured line from the A side to the B side can be detected.
B->A
Only the object crossing the congured line from the B side to the A side can be detected.
3) Set the detecon sensivity. The higher the value is, the more easily the detecon alarm can
be triggered.
4) Click Draw Region.
5) Draw a virtual line in the preview window.
9. Oponal: Draw the maximum size/minimum size for targets.
Note
Only the targets in the size ranging from maximum size to minimum size will trigger line crossing
detecon.
1) Click Max. Size/Min. Size.
2) Draw an area in preview window.
3) Click Stop Drawing.
10. Oponal: Select Detecon Target as Human or Vehicle to discard alarms which are not
triggered by human or vehicle.
11. Set the arming schedule. Refer to Congure Arming Schedule .
12. Set linkage acons. Refer to Congure Linkage Acons .
13. Click Apply.
7.5.2 Intrusion Detecon
Intrusion detecon funcon detects people, vehicles or other objects that enter and loiter in a pre-
dened virtual region. Specic acons can be taken when an alarm is triggered.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Perimeter Protecon .
2. Select a camera.
3. Click Intrusion.
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Figure 7-13 Intrusion Detecon
4. Check Enable Intrusion Detecon.
5. Oponal: Check Save VCA Picture to save the captured intrusion detecon pictures.
6. Oponal: Check Enable AI by Device.
The device will analyze the video, and cameras only transmit video stream.
7. Oponal: Set Shield Area if Enable AI by Device is checked.
Shield Area
Aer a shield area is set, the device will not analysis target behavior in the area, so that the
perimeter protecon events will not be triggered within the area.
Note
Shield area is only valid for the selected camera.
Aer a shield area is set, it will take eect for all perimeter protecon events, including line
crossing detecon, intrusion detecon, region entrance detecon, and region exing
detecon.
1) Click Shield Area.
2) Check Enable Shield Area.
3) Select Shield Area.
4) Click Draw Area, and draw a quadrilateral in the preview window.
5) Right click your mouse to nish drawing.
6) Click OK.
8. Set the detecon rules and detecon areas.
1) Select a virtual panel. Up to 4 virtual panels are selectable.
2) Set Time Threshold, and Sensivity.
Time Threshold
The me an object loiter in the region. When the duraon of the object in the dened
detecon area exceeds the threshold, the device will trigger an alarm.
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Sensivity
Sensivity is the object size which is able to trigger an alarm. The higher the sensivity is,
the more easily the detecon alarm will be triggered.
3) Click Draw Area.
4) Draw a quadrilateral in the preview window.
9. Oponal: Draw the maximum size/minimum size for targets.
Note
Only the targets in the size ranging from maximum size to minimum size will trigger Intrusion
detecon.
1) Click Max. Size/Min. Size.
2) Draw an area in preview window.
3) Click Stop Drawing.
10. Oponal: Select Detecon Target as Human or Vehicle to discard alarms which are not
triggered by human or vehicle.
11. Set the arming schedule. Refer to Congure Arming Schedule .
12. Set linkage acons. Refer to Congure Linkage Acons .
13. Click Apply.
7.5.3 Region Entrance Detecon
Region entrance detecon detects objects that enter a predened virtual region.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Perimeter Protecon .
2. Select a camera.
3. Click Region Entrance Detecon.
Figure 7-14 Region Entrance Detecon
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4. Check Enable Region Entrance Detecon.
5. Oponal: Check Save VCA Picture to save the captured pictures of region entrance detecon
pictures.
6. Oponal: Check Enable AI by Device.
The device will analyze the video, and cameras only transmit video stream.
7. Oponal: Set Shield Area if Enable AI by Device is checked.
Shield Area
Aer a shield area is set, the device will not analysis target behavior in the area, so that the
perimeter protecon events will not be triggered within the area.
Note
Shield area is only valid for the selected camera.
Aer a shield area is set, it will take eect for all perimeter protecon events, including line
crossing detecon, intrusion detecon, region entrance detecon, and region exing
detecon.
1) Click Shield Area.
2) Check Enable Shield Area.
3) Select Shield Area.
4) Click Draw Area, and draw a quadrilateral in the preview window.
5) Right click your mouse to nish drawing.
6) Click OK.
8. Set detecon rules and detecon areas.
1) Select Arming Region. Up to 4 regions are selectable.
2) Set Sensivity. The higher the value is, the easier the detecon alarm will be triggered. Its
range is [0-100].
3) Click Draw Region, and draw a quadrilateral in the preview window.
9. Oponal: Draw the maximum size/minimum size for targets. Only the targets in the size ranging
from maximum size to minimum size will trigger line crossing detecon.
1) Click Max. Size/Min. Size.
2) Draw an area in preview window.
3) Click Stop Drawing.
10. Oponal: Select Detecon Target as Human or Vehicle to discard alarms which are not
triggered by human or vehicle.
11. Set the arming schedule. Refer to
Congure Arming Schedule .
12. Set linkage acons. Refer to Congure Linkage Acons .
13. Click Apply.
7.5.4 Region Exing Detecon
Region exing detecon detects objects that exit from a predened virtual region.
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Steps
1. Go to Smart Analysis → Smart Event Sengs → Perimeter Protecon .
2. Select a camera.
3. Click Region Exing.
Figure 7-15 Region Exing Detecon
4. Check Enable Region Exing Detecon.
5. Oponal: Check Save VCA Picture to save the captured region exing detecon pictures.
6. Oponal: Check Enable AI by Device.
The device will analyze the video, and cameras only transmit video stream.
7. Oponal: Set Shield Area if Enable AI by Device is checked.
Shield Area
Aer a shield area is set, the device will not analysis target behavior in the area, so that the
perimeter protecon events will not be triggered within the area.
Note
Shield area is only valid for the selected camera.
Aer a shield area is set, it will take eect for all perimeter protecon events, including line
crossing detecon, intrusion detecon, region entrance detecon, and region exing
detecon.
1) Click Shield Area.
2) Check Enable Shield Area.
3) Select Shield Area.
4) Click Draw Area, and draw a quadrilateral in the preview window.
5) Right click your mouse to nish drawing.
6) Click OK.
8. Follow these steps to set the detecon rules and detecon areas.
1) Select Arming Region. Up to 4 regions are selectable.
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2) Set Sensivity. The higher the value is, the more easily the detecon alarm will be triggered.
Its range is [0-100].
3) Click Draw Region and draw a quadrilateral in the preview window.
9. Oponal: Draw the maximum size/minimum size for targets. Only the targets in the size ranging
from maximum size to minimum size will trigger line crossing detecon.
1) Click Max. Size/Min. Size.
2) Draw an area in preview window.
3) Click Stop Drawing.
10. Oponal: Select Detecon Target as Human or Vehicle to discard alarms which are not
triggered by human or vehicle.
11. Set the arming schedule. Refer to Congure Arming Schedule .
12. Set linkage acons. Refer to Congure Linkage Acons .
13. Click Apply.
7.6 Human Body Detecon
Go to Smart Analysis → Engine Sengs → Engine Conguraon . Congure at least one engine
usage as Picture Recognion-Human Body. Refer to Engine Conguraon for details.
Go to Smart Analysis → Engine Sengs → Task Conguraon to enable the task for camera. For
details, refer to Task Conguraon for details.
Note
The chapter is only available for certain models of iDS series.
7.6.1 Human Body Detecon
The human body detecon enables to detect the human body appearing in the monitoring scene,
and capture the human body pictures.
Before You Start
Ensure the connected camera supports the human body detecon.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
2. Select a camera.
3. Click Human Body.
4. Oponal: For IP camera does not support human body detecon, Check Enable Local Human
Body Detecon. Then the device will consume its decoding resource to execute human body
detecon. Before enabling the funcon, go to Smart Analysis → Engine Sengs → Engine
Conguraon to select at least one engine as Video Structuralizaon-Real-Time.
5. Check Save VCA Picture to save the captured pictures of human body detecon.
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6. Check Target of Interest (Human Body) to discard non-human body pictures and videos which
are not triggered by human body detecon. The feature is only available for local human body
detecon.
7. Set detecon area.
Figure 7-16 Human Body Detecon
1) Select the detecon area to congure from the Area drop-down list. Up to 8 detecon areas
are selectable.
2) Check Enable Area to enable the selected detecon area.
3) Edit the area name in Scene Name. The scene name can contain up to 32 characters.
4) Click Draw Area to draw a quadrilateral in the preview window and then click Stop Drawing.
8. Set the arming schedule. Refer to
Congure Arming Schedule .
9. Set linkage acons. Refer to Congure Linkage Acons .
10. Click Apply to acvate the sengs.
7.6.2 Human Body Search
Search by Human Body Event
Search pictures by human body detecon alarms.
Steps
1. Go to Smart Analysis → Smart Search → Human → Search by Event .
2. Set the start me and end me.
3. Select a channel.
4. Select Event Type as Human Body Alarm.
5. Click Start Search. The search result list displays 1 channel.
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6. Click Channel to select a channel as your desire. It will display search results for the selected
channel.
7. Oponal: Export search results.
1) Select result le(s) from the search result interface, or check Select All to select all les.
2) Click Export to export the selected le(s) to a backup device.
Note
You can click to view export progress.
You can click to return to search interface.
Search by Appearance
Search human body pictures according to manually specied search condions.
Steps
1. Go to Smart Analysis → Smart Search → Human → Search by Appearance .
2. Specify search condions.
3. Click Start Search. The search result list displays 1 channel.
4. Click Channel to select a channel as your desire. It will display search results for the selected
channel.
5. Oponal: Export search results.
1) Select result le(s) from the search result interface, or check Select All to select all les.
2) Click Export to export the selected le(s) to a backup device.
Note
You can click to view export progress.
You can click to return to search interface.
Search by Uploaded Picture
To increase search accuracy, upload several pictures of one person to compare with captured
human body pictures.
Before You Start
Import human body pictures in a USB ash drive and connect it to device.
Steps
Note
When there are mulple targets exisng in the same picture, up to 30 target pictures can be
analyzed and displayed.
The maximum allowed picture size is 3840*2160.
The picture must be in JPG or JPEG format.
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The picture name (with the sux) cannot exceed 64 characters.
Ensure the picture you uploaded is clear and recognizable.
1. Go to Smart Analysis → Smart Search → Human → Search by Picture .
2. Select a channel.
3. Click Upload Sample.
4. Click Upload Sample from Local and select face pictures from your local directory.
5. Set the start me and end me.
6. Select a picture in USB ash drive, and click Import.
7. Select related pictures, and click Upload.
8. Specify search condions.
Similarity
Device will analyze the similarity between samples and face pictures in library and show
pictures the similarity of which are higher than the set one.
9. Click Start Search. The search result list displays 1 channel.
10. Click Channel to select a channel as your desire. It will display searching results for the selected
channel.
11. Oponal: Export search results.
1)Select result le(s) from the search result interface, or check Select All to select all les.
2)Click Export to export the selected le(s) to a backup device.
Note
You can click to view export progress.
You can click to return to search interface.
Add Search Result as Sample Picture
You can add searched human body pictures as sample pictures. And then search human body
pictures by the sample pictures.
Steps
1. Search human body pictures.
2. In search result interface, click to select a picture and click Add to Sample.
3. Return to search condion sengs interface, the selected sample will be listed.
7.7 Mul-Target-Type Detecon
Mul-target-type detecon enables the device to detect the faces, human bodies and vehicles
simultaneously in a scene.
Before You Start
Go to Smart Analysis → Engine Sengs → Engine Conguraon to congure at least one engine
usage as Video Structuralizaon-Real-Time. Refer to Engine Conguraon for details.
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Steps
Note
The chapter is only available for certain models of iDS series.
1. Go to Smart Analysis → Smart Event Sengs → Video Structuralizaon .
2. Select a camera.
3. Check Enable Mul-Target-Type Detecon.
4. Oponal: Check Save VCA Picture to save the captured intrusion detecon pictures.
5. Oponal: Check Enable NVR Smart Analysis. The device will analyze the video, cameras only
transmit video stream.
6. Set detecon area.
1) Click Draw Area.
2) Adjust the red frame on the image to draw the detecon area. It is full screen by default.
3) Click Stop Drawing.
7. Oponal: Set Capture Quality. The captured picture will be stored to the device, high quality
brings higher resoluon, but it takes larger storage space. Picture quality will not aect detecon
accuracy.
8. Set the arming schedule. Refer to Congure Arming Schedule .
9. Set the linkage method. Refer to Congure Linkage Acons .
10. Click Apply.
7.8 Vehicle Detecon
Vehicle detecon is available for the road trac monitoring. In vehicle detecon, the passed
vehicle can be detected and the picture of its license plate can be captured.
7.8.1 Congure Vehicle Detecon
Vehicle detecon, available in the road trac monitoring, is tend to detect the passed vehicle on
the road, and capture its license plate at the same me.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Vehicle Detecon .
2. Select a camera.
3. Click Vehicle.
4. Check Enable Vehicle Detecon.
5. Oponal: Check Save VCA Picture to save the captured vehicle detecon pictures.
6. Congure rules, including Area Sengs, Picture, Overlay Content, and Blocklist and Allowlist.
Area Sengs
Up to 4 lanes are selectable.
Blocklist and Allowlist
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You can export the le rst to see its format, and edit it and import it to the device.
7. Click Apply.
Note
Refer to Network Camera User Manual for detailed instrucons for the vehicle detecon.
8. Set the arming schedule. Refer to Congure Arming Schedule .
9. Set the linkage acons. Refer to Congure Linkage Acons .
7.8.2 Vehicle Search
You can search and view the matched vehicle pictures.
Steps
1. Go to Smart Analysis → Smart Search → Vehicle .
2. Select a search method. For example, Search by Appearance, or Search by Event.
3. Select the IP camera for the vehicle search.
4. Set search condions.
5. Click Start Search. The search result list displays 1 channel.
6. Click Channel to select a channel as your desire. It will display searching results for the selected
channel.
7. Export search results.
1) Select result le(s) from the search result interface, or check Select All to select all les.
2) Click Export to export the selected le(s) to a backup device.
Note
You can click to view export progress.
You can click to return to search interface.
7.9 Object Thrown from Building
This funcon can idenfy the event of throwing objects from building and idenfy the real target.
Steps
1. Go to Conguraon → VCA → Object Thrown from Building via web browser.
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Figure 7-17 Object Thrown from Building
2. Select a camera.
3. Oponal: Check Enable AI by Device if this event shall be analyzed by the video recorder.
Note
If Enable AI by Device is turned on, at least one engine mode should be congured as Object
Thrown from Building.
If the selected camera can analyze this event by itself, you can choose to disable Enable AI by
Device, and let the camera do the analysis.
4. Check Enable Object Thrown from Building.
5. Click Area Sengs and click to draw rule area.
Note
a. Click to start drawing, le click each me on the screen to determine a vertex, right click
to stop drawing. The inside of the drawn polygon is the shielded area. If you make a mistake,
you can click and redraw.
b. It is recommended to draw the detecon area according to the outline of the building in the
screen.
6. Enter Rule Name. The default name is rule 1.
7. Set the detecon parameters.
Sensivity
Used to detect and lter object(s) that are denitely not thrown from the building. The higher
the value, the greater the possibility of a false alarm. Default value of 50 is recommended.
Detecon Condence
Used to detect suspicious object(s) in the detecon area. The lower the value, the easier it is
to detect the object in the video and make a judgment. Default value of 50 is recommended.
Target Condence
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Used to determine if the target is a real object thrown from building. The lower the value, the
easier it is for a detected object in the video to be determined as an object thrown from
building, and the greater the likelihood of a false alarm. Default value of 50 is recommended.
Note
Default value is recommended at rst. Adjustment can be made if false alarm is triggered
frequently during the operaon. Target condence is recommended to be adjusted inially, and
detecon condence is recommended to be adjusted later if no sound detecon results
provided. If sll, there is no obvious eect, then adjust the sensivity.
8. Click Save.
9. Click Arming Schedule. Refer to Congure Arming Schedule .
10. Click Linkage Method. Refer to Congure Linkage Acons .
11. Congure Shield Region.
Figure 7-18 Shield Region
1)Click Shield Region.
2)Draw the region.
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Note
a. If there are parts of the screen (either within or outside the detecon area) that do not
need to be detected (such as an area where the light jumps from me to me or leaves
oen dri by and trigger false alarms, etc.), you can draw it as a shield region.
b. Click to start drawing, le click each me on the screen to determine a vertex, right click
to stop drawing. The inside of the drawn polygon is the shielded area. If you make a mistake,
you can click and redraw.
c. 8 shield regions are supported.
12. Click Save.
7.10 Face Counng
The funcon is used to count the customer trac at specic scenes, such as supermarkets, shops,
etc.
Before You Start
Congure at least one engine usage as Facial Recognion. Refer to Engine Conguraon for
details.
Steps
1. Go to Conguraon → VCA → Face Counng Counng Group via web browser.
Figure 7-19 Congure Face Counng
2. Click Add to add a group. A group can contain several cameras in the same scene.
3. Set group parameters.
Deduplicaon Interval
If a person appears several mes within one deduplicaon interval, the frequency will be
counted as one. Otherwise, the frequency will be counted as several mes.
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Deduplicaon Similarity
If several similar face pictures are captured in the scene, the device would regard the face
pictures as the same person when the similarity of these face pictures reaches the threshold.
Report Time Interval
The device will automacally report the counng data to the plaorm according to the me
interval.
Daily Reset Time
The device will reset the me of the deduplicaon library everyday.
4. Click Linked Channel.
5. Click Add to add channel(s) to the group.
6. Set the customer trac direcon.
Figure 7-20 Set Customer Trac Direcon
Note
The operaon interface may vary according to dierent camera types.
7. Oponal: Click Link Filter Library to select libraries for face picture ltering. If a captured face
picture is similar with the ones in the selected libraries, and its similarity reaches the threshold,
then the captured face picture will not be counted in to the customer trac data.
Note
You can congure face picture library in Conguraon → Face Picture Library via web browser.
8. Set Arming Schedule. Refer to Congure Arming Schedule for details.
9. Repeat above steps to add other groups or cameras as your desire.
10. Click Save.
What to do next
Counng results can be viewed through specied client sowares and plaorms.
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7.11 Target Detecon
In live view mode, the target detecon funcon can achieve smart detecon, facial detecon,
vehicle detecon, and human body detecon during the last 5 seconds and the following 10
seconds.
Steps
1. In live view mode, click Target to enter the target detecon interface.
2. Select dierent detecon types: smart detecon ( ), vehicle detecon ( ), facial detecon
( ), and human body detecon ( ).
Note
a. To enable the detecon of throwing objects from building, ensure smart detecon has
been checked. When the target is idened, the detected view will be displayed on the le.
Meanwhile, the box will display the detected object. (If there is a suspicious target, the
parabola will turn green. If there is a real target and the alarm is triggered, the parabola will
turn red. )
b. For thermal cameras, the temperature measurement event is in smart detecon ( ), the
face capture and facial temperature measurement are in facial detecon ( ).
3. Click to set alarm conguraon.
1) Select IP Camera(s) and IoT channel(s), and complete access control event display sengs.
Display Pop-Up
Enable this funcon, the pop-up including person type informaon, body temperature and
mask-wearing status (oponal) will be displayed once the alarm is triggered.
Mask Not Wearing Event
Temperature units including Celsius degree and Fahrenheit degree of the detected target
are available. Enable this funcon, when the target does not wear mask, the pop-up will
show yellow. Meanwhile, if the target has exceponal body temperature, the pop-up will
turn red.
4. Select the historical analysis ( ) or real-me analysis ( ) to obtain the results.
Note
The smart analysis results of the detecon are displayed in the list. Click a result in the list to
play the related video.
7.12 People Counng
People counng calculates the number of people entering or leaving a certain congured area and
creates daily/weekly/monthly/annual reports for analysis.
Steps
1. Go to Smart Analysis → Smart Report Counng .
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2. Select a camera.
3. Select the report type.
4. Set Date to analyze.
Figure 7-21 People Counng
5. Oponal: Click Export to export the report in Microso Excel format.
7.13 Heat Map
Heat map is a graphical representaon of data. The heat map funcon is used to analyze how
many people visited and stayed in a specic area.
Before You Start
The funcon must be supported by the connected IP camera and the corresponding parameters
must be set.
Steps
1. Go to Smart Analysis → Smart Report → Heat Map .
2. Select a camera.
3. Select the report type.
4. Set Date to analyze.
Figure 7-22 Heat Map
5. Click Counng.
Note
As shown in the gure above, red color block (255, 0, 0) indicates the most tracked area, and
blue color block (0, 0, 255) indicates the less-popular area.
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The results will be displayed in graphics marked in dierent colors.
6. Oponal: Click Export to export the stascs report in Microso Excel format.
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Chapter 8 IoT
IoT (Internet of Things) feature allows you to build connecons between your video recorder and
IoT devices, including access control and alarm devices. Video recorder will receive alarms from
connected IoT devices. You can congure linkage acons like triggering recording and full screen
monitoring, when IoT alarm occurs.
8.1 Add an IoT Device
Note
Maximum number of IoT channel is the half of maximum network camera number of your video
recorder.
8.1.1 Add an Access Control Device
Add Hikvision alarm host and video intercom devices to receive alarms. You can congure linkage
acons like triggering recording and full screen monitoring, when an alarm occurs.
Before You Start
Install access control devices. Ensure network communicaon between access control devices and
video recorder is well.
Steps
1. Go to Business Applicaon → IoT → Access Control → Device Management .
2. Click Add.
Figure 8-1 Access Control
3. Enter access control device informaon. Device IP, Port,Transfer Protocol, User Name, and
Password must be the same with access control device.
4. Oponal: Check Enable IoT Time Sync as your desire.
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Note
All IoT channels can be enabled/disabled with shortcuts.
a. Go to Maintenance → System Service → More Sengs .
b. Click Time Sync Conguraon, select Enable IoT Time Sync or Disable IoT Time Sync to
enable/disable scheduled me sync for all IoT channels.
Figure 8-2 IoT Time Sync
This funcon is only available for the admin user.
5. Click Add.
8.1.2 Add an Alarm Device
Add alarm devices of various manufacturers to receive alarms. You can congure linkage acons
like triggering recording and full screen monitoring, when an alarm occurs.
Before You Start
Install alarm devices. Ensure network communicaon between alarm devices and video recorder is
well.
Steps
1. Go to Business Applicaon → IoT → Alarm → Device Management .
2. Click Add.
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Figure 8-3 Alarm Device
3. Enter access control device informaon. The informaon must be the same with the alarm
device to add.
4. Oponal: Check Enable IoT Time Sync as your desire.
Note
All IoT channels can be enabled/disabled with shortcuts.
a. Go to Maintenance → System Service → More Sengs .
b. Click Time Sync Conguraon, select Enable IoT Time Sync or Disable IoT Time Sync to
enable/disable scheduled me sync for all IoT channels.
Figure 8-4 IoT Time Sync
This funcon is only available for the admin user.
5. Click Add.
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8.1.3 Add Network Audio Device
Network audio devices can also be added to your recorder, and the audios can be recorded. If a
network camera does not have a pick-up, or the recorded audio is not useful, an audio device can
be linked with the camera to replenish the audio eect.
Before You Start
Ensure the network audio device is properly connected.
Steps
1. Go to Business Applicaon → IoT → Audio → Device Management .
2. Click Add.
3. Set the device parameters, including IP address, password, etc.
Link Network Camera
You can link the audio device to a network camera. Aer the linkage succeeded, the audio of
network camera would be replaced with this audio device.
4. Click Add.
5. Oponal: Click to play the real-me audio.
6.
Oponal: Click
to edit device parameters.
7. Oponal: Click Delete to play the delete the device.
Note
If the network audio device has linked a network camera, aer the audio device is deleted, the
recorder will store audio of the linked network camera itself.
8.2 Congure the Linkage Acon and Arming Schedule
Congure the linkage acons and arming schedule for access control or alarm devices. Linkage
acons will be triggered when the designate alarm occurs.
Steps
1. Click of an added IoT device.
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Figure 8-5 Congure IoT
2. Select Event Type. The following conguraon is only valid for the selected event type.
3. Check Enable.
4. Check linkage acons as your desire. For detailed steps, refer to
Congure Linkage Acons .
Note
Full Screen Monitoring and OSD Display are only valid for the selected Trigger Channel.
5. Click Arming Schedule.
6. Congure arming schedule. For detailed steps, refer to Congure Arming Schedule . Linkage
acon is only valid during the set schedule.
7. Click Apply.
8.3 Congure OSD
You can display alarm informaon received from IoT devices on live view image.
Steps
1. Click
of an added IoT device.
2. Check OSD Display on Event Conguraon interface.
3. Select Trigger Channel.
4. Click OSD Display Conguraon.
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Figure 8-6 OSD Conguraon
5. Select items, including Device Name, Card No., Event Name, Name, and ID No., to display on
live view image. The items are only for access control devices.
6. Congure OSD properes.
Overlay Mode - Scroll
The OSD will automacally scroll to show the new alarm informaon.
Overlay Mode - Page
When the current OSD cannot show more alarm informaon, it will automacally turn to new
page.
Privacy Sengs
Enter privacy informaon you want to mask. Masked privacy informaon will be replaced by
*. Privacy informaon includes Event, Device, Card, Name, and ID.
7. Adjust the quadrilateral of yellow frame on the preview window to adjust IoT OSD size and
posion.
8. Click Apply.
8.4 Congure Audio Parameters
Aer an network audio device is added, you can congure its parameters, including output
volume, sampling rate, DNR (digital noise reducon) level, etc.
Before You Start
Ensure you an audio device is added to your recorder, and the network connecon is valid.
Steps
1. Go to Business Applicaon → IoT → Audio → Audio Parameters .
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Figure 8-7 Congure Audio Parameters
2. Set the parameters as your desire.
3. Click Apply.
8.5 Search the IoT Record
Search alarms by me, by event type, or by channel.
Steps
1. Go to event record interface.
-
Access control: Go to Business Applicaon → IoT → Access Control → Card Swiping Record .
-
Alarm device: Go to Business Applicaon → IoT → Alarm → Search Data .
Figure 8-8 Search Event Record (Access Control)
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Figure 8-9 Search Event Record (Alarm Device)
2. Specify search condions.
Note
Name/Card No.: When card swiping event occurs, the access control device will upload card
name and card No. to video record. You can search event by card name or card No.
3. Click Search.
Figure 8-10 Search Result (Access Control)
Figure 8-11 Search Result (Alarm Device)
8.6 IoT Video/Picture
Congure the event recording or capturing schedule for the selected trigger channel, the channel
will automacally record videos or capture pictures when IoT alarm occurs.
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8.6.1 Congure the Event Recording/Capturing
The video recorder can record videos or capture pictures when an IoT alarm occurs.
Steps
1. Click of an added IoT device.
2. Select desired Event Type.
3. Check Enable.
4. Check Trigger Channel you want to record event videos or capture pictures when an alarm
occurs.
Figure 8-12 Trigger Channel
5. Click Apply.
6. Congure the event recording or capturing schedule. Here we take the example of conguring
event recording to describe the steps.
1) Go to Storage → Schedule → Record .
2) Select Camera No. and check Enable Schedule. The camera should be the camera you select
in step 4.
3) Select the recording type as Event.
4) Drag the mouse on the me bar to set the event detecon recording schedule. Refer to
Congure Recording Schedule for details.
5) Click OK.
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Figure 8-13 Event Recording
Result
When an alarm occurs, the selected trigger channel will start event recording.
8.6.2 Search IoT Video
Search IoT event triggered videos.
Steps
1. Go to File Management → Video → Search by Event .
Figure 8-14 Search Event Video
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2. Set search condions.
Camera
Select it as the selected trigger channels in IoT linkage acon conguraon.
Event Type
Select the desired IoT event.
3. Click Start Search.
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Chapter 9 File Management
9.1 Search Files
Specify detailed condions to search videos, audios and pictures.
Steps
1. Go to File Management → Video , File Management → Picture , or File Management → Audio
as your desire.
2. Select a search method. For example, Search by Appearance, or Search by Time.
3. Specify detailed condions, including me, camera, etc.
4. Click Start Search.
5. Click Channel to select a channel as your desire. It will display the searching results of the
selected channel.
6. Oponal: Click or to switch view mode.
7. Oponal: For videos, click or in dierent view mode to lock a video. The locked video will
not be overwrien.
8. Oponal: Export searching results.
1) Select result le(s) from the search result interface, or check Select All to select all les.
2) Click Export to export the selected le(s) to a backup device.
Note
You can click to view export progress.
You can click to return to search interface.
9.2 Export Files
Export les for backup purposes to a USB device, or eSATA HDD.
Steps
1. Search les. Refer to
Search Files for details.
2. Select les.
3. Click Export.
4. Oponal: For vehicle les, check Backup License Plate Stascs Info to export license plate
stascs informaon later.
5. Select the le to export as Video and log and click OK.
6. Select the backup device and folder path.
7. Click OK.
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9.3 Quick Backup
All the videos can be backed up with a shortcut.
Steps
1. Go to File Management → Video .
2. Search video(s) by seng dierent condions (appearance, event or tag).
3. Click Quick Backup.
Figure 9-1 Quick Backup
9.4 Smart Search
You can search human body les, face les and vehicles in File Management → Smart Search .
Refer to Human Body Search , Face Picture Search , and Vehicle Search for details.
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Chapter 10 Storage
10.1 Storage Device Management
10.1.1 SSD Management
Inialize SSD
For the device that has pre-installed SSD on the main board, you can view the SSD space
distribuon, or inialize the SSD.
Steps
1. Go to Storage → SSD Management .
2. Click Format.
3. Click Yes to inialize SSD.
Note
Inializing SSD will erase its data, including those in face picture library. The device will restart
aer inializaon.
4. Click Inialize Face Picture Library to delete face picture data in the SSD.
Note
The inializaon will make face picture library related alarms unavailable. The device will restart
aer inializaon.
SSD S.M.A.R.T. Detecon
Self-monitoring, analysis, and reporng technology (S.M.A.R.T.) is a monitoring system included in
computer hard disk drives (HDDs) and solid-state drives (SSDs) that detects and reports on various
indicators of drive reliability, with the intent of enabling the ancipaon of hardware failures. You
can run the S.M.A.R.T. detecon for your SSD.
Steps
1. Go to Maintenance → HDD Operaon → S.M.A.R.T
2. Set HDD No. as SSD.
3. Set Self-Test Type.
4. Click Self-Test to start the S.M.A.R.T. SSD self-evaluaon.
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Upgrade SSD Firmware
You can use a USB ash drive to upgrade your SSD rmware.
Before You Start
Prepare a USB ash drive that contains the SSD rmware, and insert the USB ash drive to your
device USB interface.
Steps
1. Go to Storage → SSD Management .
2. Click Firmware Upgrade.
3. Select Device Name as the USB ash drive that contains the SSD rmware.
4. Select the SSD rmware.
5. Click Upgrade.
10.1.2 Manage Local HDD
Congure HDD Group
Mulple HDDs can be managed in groups. Video from specied channels can be recorded onto a
parcular HDD group through HDD sengs.
Steps
1. Go to Storage → Storage Mode .
2. Select Mode as Group.
3. Click Apply.
4. Go to Storage → Storage Device .
5. Select a HDD.
Figure 10-1 Storage Device
6. Click to enter Local HDD Sengs interface.
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Figure 10-2 Local HDD Sengs
7. Select a group number for the HDD.
8. Click OK.
Note
Regroup the cameras for HDD if the HDD group number is changed.
9. Go to Storage → Storage Mode .
10. Select group number from the list.
11. Select related camera(s) to save videos and pictures on the HDD group.
12. Click Apply.
Congure the HDD Property
HDD property can be set as R/W, Read-only, or Redundant.
Before You Start
Set the storage mode to Group. For detailed steps, refer to Congure HDD Group
Steps
1. Go to Storage → Storage Device .
2. Click of desired HDD.
3. Select HDD Property.
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R/W
HDD supports both read and write.
Read-only
Files in read-only HDD will not be overwrien.
Redundant
Save the videos and pictures not only in the R/W HDD but also in the redundant HDD. It
eecvely enhances the data safety and reliability. Ensure at least another HDD which is in
Read/Write status exists.
4. Click OK.
Congure the HDD Quota
Each camera or audio device can be congured with an allocated quota for storing videos, pictures,
or audios.
Steps
1. Go to Storage → Storage Mode .
2. Select Mode as Quota.
3. Select a device type.
4. Select a device.
5. Set the storage capacity for the quota.
6. Click Copy to to copy the quota sengs of the current camera to other cameras.
7. Click Apply.
Note
When the maximum capacity is set to 0, devices will use the total HDD capacity for storing
les.
Reboot the video recorder to acvate the new sengs.
10.1.3 Add a Network Disk
You can add the allocated NAS or IP SAN disk to the device, and use it as a network HDD.
Steps
1. Go to Storage → Storage Device .
2. Click Add.
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Figure 10-3 Add NetHDD
3. Select NetHDD type.
4. Enter NetHDD IP address and click Search to search the available NetHDD.
5. Select the desired NetHDD.
6. Click OK.
7. The added NetHDD will be displayed in the HDD list. Select the newly added NetHDD and click
Init.
10.1.4 Congure Cloud Storage
The cloud storage funcon enables the device to upload videos to a cloud server. It may not only
save your local HDD storage space, but also let you access videos more conveniently. You can
enable cloud storage via web browser.
Before You Start
Ensure your device is properly connected to Internet, and you have the correct cloud storage
informaon.
Steps
1. Go to Conguraon → Storage → Storage Management → Cloud Storage .
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Figure 10-4 Cloud Storage
2. Check Enable Cloud Storage.
3. Set cloud storage server parameters.
Note
There are mulple pools in a cloud storage server. A pool is like an HDD, it is used for store les.
Each pool has an ID, hence you have to get the pool ID from storage server.
4. Click Test to test if parameters are valid.
5. Click Save.
10.1.5 Manage eSATA
Note
The eSATA funcon is only available for certain models.
Congure eSATA for Data Storage
When there is an external eSATA device connected to your video recorder, you can congure the
eSATA usage as data storage and manage the eSATA.
Steps
1. Go to Storage → Advanced .
2. Select eSATA Usage as Export or Record/Capture.
Export
Use the eSATA for backup.
Record/Capture
Use the eSATA for record/capture. Refer to the following steps for operang instrucons.
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Figure 10-5 eSATA Mode
What to do next
If eSATA usage is set as Record/Capture, enter the storage device interface to edit its property or
inialize it.
Congure eSATA for Auto Backup
If you made an automac backup plan, the video recorder will back up the local videos of 24 hours
ahead of the backup start me to eSATA.
Before You Start
Ensure the device has correctly connected with an external eSATA hard drive, and its usage type is
set as Export. Refer to Manage eSATA for details.
Steps
1. Go to Storage → Auto Backup .
2. Check Auto Backup.
3. Set the backup start me in Start Backup at.
Note
If the day experiences a failed backup, the video recorder will back up the videos 48 hours ahead
of the backup start me in the next day.
4. Select channels for backup.
5. Select Backup Stream Type as your desire.
6. Select Overwrite type.
-
Disable: When HDD is full, it will stop wring.
-
Enable: When HDD is full, it will connue to write new les by deleng the oldest les.
7. Click Apply.
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Figure 10-6 Congure eSATA for Auto Backup
10.1.6 Dynamically Adjust Recording Wring Buer
Dynamically adjust recording wring buer allows the device to adjust buer memory dynamically
when bit rate exceeds limit.
Steps
1. Go to Storage → Advanced .
2. Check Dynamically Adjust Recording Wring Buerto avoid video loss when bit rate is higher
than 4 Mbps.
Figure 10-7 Dynamically Adjust Recording Wring Buer
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Note
This funcon will result in higher memory use. Restart the device aer you enable/disable the
funcon.
10.2 Disk Array
A disk array is a data storage virtualizaon technology that combines mulple physical disk drives
into a single logical unit. Also known as a "RAID", an array stores data over mulple HDDs to
provide enough redundancy so that data can be recovered if one disk fails. Data is distributed
across the drives in one of several ways called "RAID levels", based the redundancy and
performance required.
Note
The funcons in this secon are only available for certain models.
10.2.1 Create a Disk Array
The video recorder supports soware-based disk arrays. Enable the RAID funcon as required, and
ensure each HDD capacity is not less than 4 TB. If your device has no more than 16 SATA interfaces,
a disk array can contain no more than 8 HDDs. If your device has 24 SATA interfaces, a disk array
can contain no more than 12 HDDs. Two ways are available for creang an array: one-touch
conguraon and manual conguraon.
One-Touch Creaon
One-touch conguraon creates the disk array. By default, the array type created by one-touch
conguraon is RAID 5.
Before You Start
Install at least 3 HDDs. If more than 10 HDDs are installed, 2 arrays will be created. To maintain
reliability and stability running of the HDDs, it is recommended to use of enterprise-level HDDs of
the same model and capacity.
Steps
1. Go to Storage → Advanced .
2. Check Enable RAID.
3. Click Apply and reboot the device to have sengs take eect.
4. Aer reboot, go to Storage → RAID Setup → Physical Disk .
5. Click One-touch Cong.
6. Edit Array Name and click OK to start conguring.
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Note
If you install 4 or more HDDs, a hot spare disk for array rebuilding will be created.
7. Oponal: The video recorder will automacally inialize the created array. Go to Storage
RAID Setup → Array to view the informaon of the created array.
Manual Creaon
Manually create a RAID 0, RAID 1, RAID 5, RAID 6, or RAID 10 array.
Steps
1. Go to Storage → Advanced .
2. Check Enable RAID.
3. Click Apply and reboot the device to have sengs take eect.
4. Aer reboot, go to Storage → RAID Setup → Physical Disk .
5. Click Create.
Figure 10-8 Create Array
6. Enter Array Name.
7. Select RAID Level as required.
8. Select the physical disks to constute the array.
Table 10-1 The Required Number of HDDs
RAID Level The Required Number of HDDs
RAID 0 At least 2 HDDs.
RAID 1 At least 2 HDDs.
RAID 5 At least 3 HDDs.
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RAID Level The Required Number of HDDs
RAID 6 At least 4 HDDs.
RAID 10 The number of HDD must be an even ranges from 4 to 16.
9. Click OK.
10. Oponal: The video recorder will automacally inialize the created array. Go to Storage
RAID Setup → Array to view the informaon of the created array.
Figure 10-9 Array List
10.2.2 Rebuild an Array
The array status includes Funconal, Degraded, and Oine. To ensure the high security and
reliability of the data stored in an array, take immediate and proper maintenance of the arrays
according its status.
Funconal
No disk loss in the array.
Oine
The number of lost disks has exceeded the limit.
Degraded
If any HDD fails in the array, the array degrades. Restore it to Funconal status by rebuilding the
array.
Congure a Hot Spare Disk
The hot spare disk is required for the disk array automac rebuilding.
Steps
1. Go to Storage → RAID Setup → Physical Disk .
Figure 10-10 Physical Disk
2. Click of an available HDD to set it as the hot spare disk.
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Automacally Rebuild an Array
The video recorder can automacally rebuild degraded arrays with the hot spare disks.
Before You Start
Create hot spare disks. For details, refer to Congure a Hot Spare Disk .
Steps
1. Go to Storage → RAID Setup → Array .
Figure 10-11 Array List
Manually Rebuild an Array
If no hot spare disks are congured, rebuild a degraded array manually.
Before You Start
At least one available physical disk must exist to rebuild an array.
Steps
1. Go to Storage → RAID Setup → Array .
2. Click of the degraded array.
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Figure 10-12 Rebuild Array
3. Select the available physical disk.
4. Click OK.
5. Click OK on the pop up message box "Do not unplug the physical disk when it is under
rebuilding."
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Chapter 11 Hot Spare Device Backup
Video recorders can form an N+M hot spare system. The system consists of several working video
recorders and at least one hot spare video recorder. When a working video recorder fails, the hot
spare video recorder would switch into operaon, which increases the reliability of the system.
A bidireconal connecon shown in the gure below is required to be built between hot spare
video recorder(s) and working video recorders.
Figure 11-1 Building a Hot Spare System
Note
Up to 32 working devices and 32 hot spare devices are allowed.
It is recommended to use all devices in a same model for compability. Contact your dealer for
details of models that support the hot spare funcon.
11.1 Set Working Device
Steps
1. Go to System → Hot Spare .
2. Set Work Mode as Normal Mode.
Note
Normal Mode is set by default.
Figure 11-2 Set Working Recorder
3. Click Apply.
Note
Repeat the above steps to set other working devices.
11.2 Set Hot Spare Device
Hot spare device will take over working device tasks when working device fails.
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Steps
1. Go to System → Hot Spare .
2. Set Work Mode as Hot Spare Mode.
Figure 11-3 Hot Spare
3. Click Apply.
4. Click Yes in the pop-up. Your device will restart automacally.
Note
The camera connecon will be disabled when the device works in hot spare mode.
It is highly recommended to restore the device defaults aer switching the work mode of hot
spare devices to normal mode to ensure the normal operaon aerward.
11.3 Manage Hot Spare System
Steps
Note
Up to 32 working devices and 32 hot spare devices are allowed in the hot spare system.
Only one hot spare device can add working devices and other hot spare devices. You can nd the
hot spare device IP address from working devices.
1. Go to System → Hot Spare through the hot spare device.
Figure 11-4 Add Working Device
2. Click Add in Working Device Sengs to add working devices to the hot spare system.
Aer refreshing the interface, you can view the working status of working devices from the hot
spare device interface. Also, the working status and IP address of the hot spare device can be
viewed from working device interface.
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Table 11-1 Working Status of Working Device
Working Status Descripon
Monitoring Working devices are working properly.
No need for backup The working device goes oine and has never
been monitored before.
Backing up The working device has been monitored
before but goes oine. A hot spare device will
take over the working device, and record the
videos of network cameras connected to the
working device. The video backup funcon can
be enabled for one working device at a me.
Waing for synchronizaon The working device comes back online, and
waits for the a hot spare device to sync videos.
Synchronizing The hot spare device is restoring videos back
into the working device. The synchronizaon
funcon can be enabled for one working
device at a me.
Synchronizaon nished Videos are restored back to the working
device. The work device is recovered.
3. Click Add in Hot Spare Device Sengs to add hot spare devices to the hot spare system.
4. Oponal: Click Delete to delete working devices or hot spare devices as your desire.
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Chapter 12 Network Sengs
12.1 Congure DDNS
You can set Dynamic DNS service for network access. Dierent DDNS modes are available: DynDNS,
PeanutHull, and NO-IP.
Before You Start
You must register the DynDNS, PeanutHull, or NO-IP services with your ISP before conguring
DDNS sengs.
Steps
1. Go to System → Network → TCP/IP → DDNS
Figure 12-1 DDNS Sengs
2. Check Enable.
3. Select DDNS Type as DynDNS.
4. Enter Server Address for DynDNS (i.e., members.dyndns.org).
5. Under Device Domain Name, enter the domain name obtained from the DynDNS Website.
6. Enter User Name and Password registered in the DynDNS Website.
7. Click Apply.
12.2 Congure PPPoE
If the device is connected to Internet through PPPoE, you need to congure user name and
password accordingly under System → Network → TCP/IP → PPPoE .
Contact your Internet service provider for details about PPPoE service.
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12.3 Congure Port Mapping (NAT)
Two ways are provided for port mapping to realize the remote access via the cross-segment
network, UPnP™ and manual mapping.
Before You Start
If you want to enable the UPnP™ funcon of the device, you must enable the UPnP™ funcon of
the router to which your device is connected. When the network working mode of the device is set
as mul-address, the Default Route of the device should be in the same network segment as that
of the LAN IP address of the router.
Universal Plug and Play (UPnP™) can permit the device seamlessly discover the presence of other
network devices on the network and establish funconal network services for data sharing,
communicaons, etc. You can use the UPnP™ funcon to enable the fast connecon of the device
to the WAN via a router without port mapping.
Steps
1. Go to System → Network → TCP/IP → NAT .
Figure 12-2 Port Mapping Seng
2. Check Enable.
3. Select Mapping Type as Manual or Auto.
-
Auto: If you select Auto, the port mapping items are read-only, and the external ports are set
by the router automacally.
-
Manual: If you select Manual, you can edit the external port on your demand by clicking to
acvate External Port Sengs.
Note
You can use the default port No., or change it according to actual requirements.
External Port indicates the port No. for port mapping in the router.
The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of
the other ports should be between 1 and 65535 and the value must be dierent from each
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other. If mulple devices are congured for the UPnP™ sengs under the same router, the
value of the port No. for each device should be unique.
4. Enter the virtual server seng page of router; ll in the blank of Internal Source Port with the
internal port value, the blank of External Source Port with the external port value, and other
required contents.
Note
Each item should be corresponding with the device port, including server port, hp port, RTSP
port and hps port.
The virtual server seng interface below is for reference only, it may be dierent due to
dierent router manufactures. Please contact the manufacture of router if you have any
problems with seng virtual server.
Figure 12-3 Set Virtual Server Item
12.4 Congure SNMP
You can congure SNMP sengs to get device status and parameter informaon.
Before You Start
Download the SNMP soware to receive device informaon via the SNMP port. By seng the trap
address and port, the device is allowed to send alarm events and excepon messages to the
center.
Steps
1. Go to System → Network → Advanced → SNMP .
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Figure 12-4 SNMP Sengs
2. Check Enable. A message will pop up to nofy about a possible security risk. Click Yes to
connue.
3. Congure the SNMP sengs as needed.
Trap Address
SNMP host IP address.
Trap Port
Port of the SNMP host.
4. Click Apply.
Note
You can congure SNMP v2 and SNMP v3 parameters via web browser in Conguraon
System → Advanced Sengs → SNMP .
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12.5 Congure Email
The system can be congured to send an e-mail nocaon to all designated users when a
specied event occurs such as when an alarm or moon event is detected, or the administrator
password is changed, etc.
Before You Start
The device must be connected to a local area network (LAN) that contains an SMTP mail server.
The network must also be connected to either an intranet or the Internet depending on the
locaon of the email accounts to which you want to send nocaons.
Steps
1. Go to System → Network → Advanced → Email .
2. Congure the email sengs.
Server Authencaon
Check to enable the funcon if the SMTP server requires user authencaon and enter the
user name and password accordingly.
SMTP Server
The IP address of SMTP Server or host name (e.g., smtp.263xmail.com).
SMTP Port
The SMTP port. The default TCP/IP port used for SMTP is 25.
Enable SSL/TLS
Check to enable SSL/TLS if required by the SMTP server.
Sender
The sender's name.
Sender's Address
The sender's address.
Select Receivers
Select the receiver. Up to 3 receivers can be congured.
Receiver
The receiver's name.
Receiver's Address
The email address of the user to be noed.
Aached Image
Check to send email with aached alarm images. The interval is the me between sending
two subsequent alarm images.
Interval
The me interval for capturing the aached images.
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Perimeter Protecon Analysis and Capture by Device
When perimeter protecon events are analyzed by the device, the device will send you 3
images with target frames and rule frames in the alarm triggered email.
Note
Perimeter Protecon Analysis and Capture by Device is only available for /X and /S series.
3. Oponal: Enable the alternate SMTP, and congure the required parameters for alternate SMTP.
When the preferred SMTP is invalid, the device will use alternate SMTP to send emails.
4. Oponal: Click Test to send a test email.
5. Click Apply.
12.6 Congure Port
You can congure dierent types of ports to enable relevant funcons.
Steps
1. Go to System → Network → Advanced → More Sengs .
Figure 12-5 Port Sengs
2. Congure port sengs as needed.
Alarm Host IP/Port
With a remote alarm host congured, the device will send the alarm event or excepon
message to the host when an alarm is triggered. The remote alarm host must have the client
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management system (CMS) soware installed. The alarm host IP refers to the IP address of
the remote PC on which the CMS soware (e.g., iVMS-4200) is installed, and the alarm host
port (7200 by default) must be the same as the alarm monitoring port congured in the
soware.
Server Port
Server port (8000 by default) should be congured for remote client soware access and its
valid range is 2000 to 65535.
HTTP Port
HTTP port (80 by default) should be congured for remote Web browser access.
Mulcast IP
Mulcast can be congured to enable Live View for cameras that exceed the maximum
number allowed through network. Both IPv4 and IPv6 are available for mulcast IP address.
For IPv4, it covers Class-D IP ranging from 224.0.0.0 to 239.255.255.255 and it is
recommended to use an IP address ranging from 239.252.0.0 to 239.255.255.255. When
adding a device to the CMS soware, the mulcast address must be the same as that of the
device.
RTSP Port
RTSP (Real Time Streaming Protocol) is a network control protocol designed to control
streaming media servers. The port is 554 by default.
Enhanced SDK Service Port
The enhanced SDK service adopts TLS protocol over the SDK service that provides safer data
transmission. The port is 8443 by default.
3. Click Apply.
12.7 Congure ONVIF
ONVIF protocol allows the connecon with third-party cameras. The added user accounts have the
permission to connect other devices via ONVIF protocol.
Steps
1. Go to Maintenance → System Service → ONVIF .
2. Check Enable ONVIF to enable the ONVIF access management.
Note
ONVIF protocol is disabled by default.
3. Click Add.
4. Enter User Name, and Password
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Cauon
We highly recommend you create a strong password of your own choosing (Using a minimum of
8 characters, including at least three of the following categories: upper case leers, lower case
leers, numbers, and special characters.) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
reseng the password monthly or weekly can beer protect your product.
5. Select Level as Media User, Operator or Admin.
6. Click OK.
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Chapter 13 POS Conguraon
The device can be connected to a POS machine/server, and receive a transacon message to
overlay on the image during Live View or playback, as well as trigger a POS event alarm.
13.1 Congure POS Connecon
Steps
1. Go to System → POS .
2. Click Add.
Figure 13-1 POS Sengs
3. Select a POS device from the drop-down list.
4. Check Enable.
Note
The number of POS devices supported by each device is the half of its number of channel, e.g., 8
POS devices are supported for the DS-9616NI-I8 model.
5. Select POS Protocol.
Note
When a new protocol is selected, reboot the device to acvate the new sengs.
Universal Protocol
Click Advanced to expand more sengs when selecng the universal protocol. You can set
the start line idener, line break tag, and end line tag for the POS overlay characters, and
the case-sensive property of the characters. You can also oponally check the ltering
idener and the XML protocol.
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Figure 13-2 Universal Protocol Sengs
EPSON
The xed start and end line tag are used for EPSON protocol.
AVE
The xed start and end line tag are used for AVE protocol. Serial port and virtual serial port
connecon types are supported.
Click Custom to congure the AVE sengs. Select Rule as VSI-ADD or VNET . Set the address
bit of the POS message to send. Click OK to save the sengs.
NUCLEUS
Click the Custom to congure the NUCLEUS sengs.
Enter the employee No., shi No., and the terminal No. in the eld. The matching message
sent from the POS device will be used as the valid POS data.
Note
The NUCLEUS protocol must be used in the RS-232 connecon communicaon.
6. Select Connecon Mode and click Parameters to congure the parameters for each connecon
mode.
TCP Connecon
When using TCP connecon, the port must be set from 1 to 65535, and the port for each POS
machine must be unique.
Set the Allowed Remote IP Address of the device sending the POS message.
UDP Connecon
When using UDP connecon, the port must be set from 1 to 65535, and the port for each
POS machine must be unique.
Set the Allowed Remote IP Address of the device sending the POS message.
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USB-to-RS-232 Connecon
Congure the USB-to-RS-232 convertor port parameters, including the port serial number,
baud rate, data bit, stop bit, parity, and ow ctrl.
Figure 13-3 USB-to-RS-232 Sengs
RS-232 Connecon
Connect the device and the POS machine via RS-232. The RS-232 sengs can be congured in
Menu Conguraon → RS-232 . The Usage must be set to Transparent Channel.
Mulcast Connecon
When connecng the device and the POS machine via Mulcast protocol, set the mulcast
address and port.
Sni Connecon
Connect the device and the POS machine via Sni. Congure the source address and
desnaon address sengs.
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Figure 13-4 Sni Sengs
13.2 Congure POS Text Overlay
Steps
1. Go to System → POS .
2. Click Channel Linkage and Display.
Figure 13-5 Overlay Character Sengs
3. Select linked channel to overlay the POS characters.
4. Set the characters overlay for the enabled POS.
Character encoding format: currently the Lan-1 format is available
Overlay mode of the characters to display in scrolling or page mod
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Font size and font color
Display me (sec) of the characters. The value ranges 5 -3600 sec.
Timeout of POS event. The value ranges 5 -3600 sec. When the device has not received the
POS message within the dened me, the transacon ends.
5. In Privacy Sengs, set the POS privacy informaon to not display on the image, e.g., the card
number, user name, etc.
The dened privacy informaon will be displayed using ***on the image instead.
6. Check Overlay POS in Live View. When this feature is enabled, the POS informaon is overlaid
on the Live View image.
Note
Drag the frame to adjust the textbox size and posion on POS sengs interface preview screen.
7. Click Apply to acvate the sengs.
13.3 Congure POS Alarm
A POS event can trigger channels to start recording, or trigger full screen monitoring, etc.
Steps
1. Go to Storage → Recording Schedule .
2. Set the arming schedule. Refer to Congure Arming Schedule .
3. Go to System → POS .
4. Click Event Linkage on the POS adding or eding interface.
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Figure 13-6 Set Trigger Cameras of POS
5. Select the normal linkage acons.
6. Select one or more alarm output(s) to trigger.
7. Select one or more channels to record or become full-screen monitoring when a POS alarm is
triggered.
8. Click Apply to save the sengs.
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Chapter 14 User Management and Security
14.1 Manage User Accounts
The Administrator user name is admin and the password is set when you start the device for the
rst me. The Administrator has the permission to add and delete users and congure user
parameters.
14.1.1 Add a User
Steps
1. Go to System → User .
2. Click Add to enter the operaon permission interface.
3. Input the admin password and click OK.
4. In the Add User interface, enter the informaon for a new user.
Cauon
Strong Password Recommended–We highly recommend you create a strong password of your
own choosing (using a minimum of 8 characters, including at least three of the following
categories: upper case leers, lower case leers, numbers, and special characters) in order to
increase the security of your product. We also recommend that you reset your password
regularly. Especially in the high security systems, reseng the password monthly or weekly can
beer protect your product.
User Level
Set the user level to Operator or Guest. Dierent user levels have dierent operang
permission.
Operator: An Operator user level has Two-way Audio permission in Remote Conguraon
and all operang permissions in Camera Conguraon by default.
Guest: The Guest user has no permission of Two-way Audio in Remote Conguraon and
only has the local/remote playback in the Camera Conguraon by default.
Users MAC Address
The MAC address of the remote PC that logs onto the device. If it is congured and enabled,
it allows only the remote user with this MAC address to access the device.
5. Click OK.
In the User Management interface, the added new user is displayed on the list.
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14.1.2 Edit the Admin User
For the admin user account, you can modify your password and unlock paern.
Steps
1. Go to System → User .
2. Select the admin user from the list.
3. Click Modify.
Figure 14-1 Edit User (Admin)
4. Edit the admin user informaon as desired, including a new admin password (strong password is
required) and MAC address.
5. Edit the unlock paern for the admin user account.
1) Check Enable Unlock Paern to enable the use of an unlock paern when logging in to the
device.
2) Use the mouse to draw a paern among the 9 dots on the screen, and release the mouse
when the paern is done.
6. Check Export of GUID File to export the GUID le for the admin user account.
Note
When the admin password is changed, export the new GUID to the connected USB ash drive in
the Import/Export interface for the future password reseng.
7. Congure security queson for password reseng.
8. Congure reserved email for password reseng.
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9. Click OK to save the sengs.
14.1.3 Edit an Operator/Guest User
You can edit the user informaon, including user name, password, permission level, and MAC
address.
Steps
1. Go to System → User .
2. Select a user from the list and click Modify.
Figure 14-2 Edit User (Operator/Guest)
3. Edit the user informaon as desired, including the new password (strong password is required)
and MAC address.
4. Click OK.
14.2 Manage User Permissions
14.2.1 Set User Permissions
For an added user, you can assign the dierent permissions, including local and remote operaon
of the device.
Steps
1. Go to System → User .
2. Select a user from the list, and then click to enter the permission sengs interface.
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Figure 14-3 User Permission Sengs Interface
3. Set the user's operang permissions for Local Conguraon, Remote Conguraon, and
Camera Conguraon for the user.
1) Set Local Conguraon
Local Log Search
Searching and viewing logs and system informaon of device.
Local Parameters Sengs
Conguring parameters, restoring factory default parameters, and imporng/exporng
conguraon les.
Local Camera Management
Adding, deleng, and eding of IP cameras.
Local Advanced Operaon
Operang HDD management (inializing HDD, seng HDD property), upgrading system
rmware, clearing I/O alarm output.
Local Shutdown Reboot
Shung down or reboong the device.
2) Set Remote Conguraon
Remote Log Search
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Remotely viewing logs that are saved on the device.
Remote Parameters Sengs
Remotely conguring parameters, restoring factory default parameters, and imporng/
exporng conguraon les.
Remote Camera Management
Remote adding, deleng, and eding of the IP cameras.
Remote Serial Port Control
Conguring sengs for RS-232 and RS-485 port sengs.
Remote Video Output Control
Sending remote buon control signals.
Two-Way Audio
Operang the two-way radio between the remote client and the device.
Remote Alarm Control
Remotely arming (nofy alarm and excepon message to the remote client) and
controlling the alarm output.
Remote Advanced Operaon
Remotely operang HDD management (inializing HDD, seng HDD property), upgrading
system rmware, clearing I/O alarm output.
Remote Shutdown/Reboot
Remotely shung down or reboong the device.
3) Set Camera Conguraon
Remote Live View
Remotely viewing live video of the selected camera(s).
Local Manual Operaon
Locally starng/stopping manual recording and alarm output of the selected camera(s).
Remote Manual Operaon
Remotely starng/stopping manual recording and alarm output of the selected camera(s).
Local Playback
Locally playing back recorded les of the selected camera(s).
Remote Playback
Remotely playing back recorded les of the selected camera(s).
Local PTZ Control
Locally controlling PTZ movement of the selected camera(s).
Remote PTZ Control
Remotely controlling PTZ movement of the selected camera(s).
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Local Video Export
Locally exporng recorded les of the selected camera(s).
Local Live View
View live video of the selected camera(s) in local.
4. Click OK to save the sengs.
14.2.2 Set Live View Permission on Lock Screen
The admin user can set live view permission for specic cameras in the screen lock status of device.
The admin user can set this permission for user accounts.
When the normal user (Operator or Guest) has no local live view permission for specic camera
(s), the live view permission for such camera (s) on lock screen status cannot be congured (live
view not allowed by default).
Steps
1. Go to System → User .
2. Click Live View Permission on Lock Screen.
3. Input admin password and click Next.
Figure 14-4 Set Live View Permissions on Lock Screen
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4. Set the permissions. Select the camera (s) to allow live view when the current user account is in
logout status.
5. Click OK.
14.2.3 Set Double Vericaon Permission for Non-admin Users
Aer double vericaon is enabled in the channel, a non-admin user must be veried by an
authorized user to get the permission. Only admin has the authorizaon to set double vericaon.
Steps
1. Go to Maintenance → System Service → Double Vericaon .
Figure 14-5 Set Double Vericaon User
2. Check Enable Double Vericaon.
3. Set double vericaon user. The double vericaon is dierent from the system user. You can
add up to 8 double vericaon users.
1) Click Add to add a double vericaon user.
2) Enter the admin password.
3) Set the user parameters, including user name, password, camera permission, etc.
4) Click OK.
4. Click Apply.
5. Set permission for non-admin users.
1) Go to System → User .
2) Click
to edit user permission.
3) Select Camera Permission. Only Local Playback, Remote Playback/Download, and Local
Video Export are available for double vericaon.
4) Select the channel(s) that requires double vericaon.
5) Click OK.
14.3 Congure Password Security
14.3.1 Export GUID File
The GUID le can help you to reset password when you forget it. You can export GUID le via web
browser. Please keep the GUID le properly.
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Before You Start
Ensure you are on the same network segment with your device.
Steps
1. Go to Conguraon → System → User Management → User Management .
2. Select the admin user.
3. Click Account Security Sengs.
4. Click Modify.
Figure 14-6 Export GUID File
5. Click Export in Export GUID File.
6. Enter the admin password.
7. Save the GUID le to a directory as your desire.
14.3.2 Congure Security Quesons
The security quesons can help you to reset password when you forget your password, or
encounter security issues.
Steps
1. Click Security Queson Conguraon when you are acvang the device, or eding the admin
user account.
2. Set the security quesons and answers.
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Figure 14-7 Congure Security Quesons
3. Click OK.
14.3.3 Congure Reserved Email
The reserved email will help you to reset password when you forget your password.
Steps
1. Check Reserved E-mail when you are acvang the device, or click Modify when you are eding
the admin user account.
2. Enter reserved email address.
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Figure 14-8 Congure Reserved Email
3. Click OK.
14.4 Reset Password
When you forget the admin password, you can reset the password by imporng the GUID le,
answering security quesons, or entering vericaon code from your reserved email.
14.4.1 Reset Password by GUID
You can reset password by GUID via web browser.
Before You Start
Ensure you have the correct GUID le.
Steps
1. On the user login interface, click Forgot password.
2. Select Vericaon Mode as GUID File Vericaon.
3. Click Browse to locate the GUID le.
4. Click Next.
5. Enter a new password.
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Warning
We highly recommend you to create a strong password of your own choosing (using a minimum
of 8 characters, including at least three kinds of following categories: upper case leers, lower
case leers, numbers, and special characters) in order to increase the security of your product.
And we recommend you change your password regularly, especially in the high security system,
changing the password monthly or weekly can beer protect your product.
6. Conrm the new password.
7. Click Next.
14.4.2 Reset Password by Security Quesons
Before You Start
You have congured the security quesons when you acvate the device or edit the admin user
account.
Steps
1. On the user login interface, click Forgot Password.
2. Select the password reseng type as Verify by Security Queson.
3. Input the correct answers of the three security quesons.
4. Click OK.
5. Create the new admin password on the Reset Password interface.
14.4.3 Reset Password by Reserved Email
Before You Start
Ensure you have congured the reserved email when you are acvang the device or eding the
admin user account. (Refer to Congure Reserved Email )
Steps
1. On the user login interface, click Forgot Password.
2. On the password reset type interface, select Verify by Reserved Email.
3. Click OK.
4. Click Next if you accept the legal disclaimer. You can use a smartphone to scan the QR code and
read the legal disclaimer.
5. Obtain the vericaon code. There are two ways to get the vericaon code.
-
Use Hik-Connect app to scan the QR code.
-
Send the QR code to email server.
a. Insert a USB ash drive to your device.
b. Click Export to export the QR code to USB ash drive.
c. Email the QR code to
[email protected] as aachment.
6. Check your reserved email, and you will receive a vericaon code within 5 minutes.
7. Enter the vericaon code.
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8. Click OK to set the new password.
14.4.4 Reset Password by Hik-Connect
It will restore all parameters to factory default sengs if you reset password by Hik-Connect.
Before You Start
Install the Hik-Connect app on your smart phone.
Steps
1. On the user login interface, click Forgot Password.
2. On the password reset type interface, select Verify by Hik-Connect.
3. Use Hik-Connect to scan the QR code. Thereaer, you will have a vericaon code from Hik-
Connect.
4. Enter the vericaon code.
5. Click OK.
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Chapter 15 System Management
15.1 Congure Device
Steps
1. Go to System → General .
2. Congure the following sengs.
Language
The default language used is English.
Output Standard
Set the output standard to NTSC or PAL, which must be the same as the video input standard.
Resoluon
Congure video output resoluon.
Device Name
Edit device name.
Device No.
Edit the device serial number. The Device No. can be set in the range of 1 to 255, and the
default No. is 255. The number is used for the remote and keyboard control.
Auto Logout
Set the meout me for menu inacvity. E.g., when the meout me is set to 5 minutes,
then the system will exit from the current operaon menu to Live View screen aer 5
minutes of menu inacvity.
Mouse Pointer Speed
Set the speed of the mouse pointer; 4 levels are congurable.
Enable Wizard
Enable/disable the Wizard when the device starts up.
Enable Password
Enable/disable the use of the login password.
3. Click Apply to save the sengs.
15.2 Congure Time
15.2.1 Manual Time Synchronizaon
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Steps
1. Go to System → General .
2. Congure the date and me.
3. Click Apply to save the sengs.
15.2.2 NTP Synchronizaon
Connecon to a network me protocol (NTP) server can be congured on your device to ensure
the system’s date and me accuracy.
Steps
1. Go to System → Network → TCP/IP → NTP .
2. Check Enable.
3. Congure NTP sengs as need.
Interval (min)
Time interval between two me synchronizaon with NTP server
NTP Server
IP address of the NTP server
NTP Port
Port of the NTP server
4. Click Apply
15.2.3 DST Synchronizaon
DST (daylight saving me) refers to the period of the year when clocks are moved one period
ahead. In some areas worldwide, this has the eect of creang more sunlit hours in the evening
during months when the weather is the warmest.
We advance our clocks ahead a certain period (depends on the DST bias you set) at the beginning
of DST, and move them back the same period when we return to standard me (ST).
Steps
1. Go to System → General .
2. Check Enable DST.
3. Set DST mode as Auto or Manual.
Auto
Automacally enable the default DST period according to the local DST rules.
Manual
Manually set the start me and end me of the DST period, and the DST bias.
4. Set the DST Bias. Set the me (30/60/90/120 minutes) oset from the standard me.
5. Click Apply to save the sengs.
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15.3 Audio Management
The audio les are used for alarm linkage.
You can import and manage audio les in System → Audio Management .
Note
Before imporng audio les, prepare a backup device with the audio les in it.
15.4 Congure Enhanced SVC Mode
In live view or playback, enhanced SVC mode can be congured to extract frames of the video,
providing beer decoding capacity.
This mode can be enabled if you go to System → General .
Figure 15-1 Enhanced SVC Mode
Note
If the enhanced SVC mode conguraon of the device does not work, go to the Web page of the
camera(s) to enable the enhanced SVC mode.
15.5 Network Detecon
15.5.1 Network Trac Monitoring
Network trac monitoring is the process of reviewing, analyzing and managing network trac for
any abnormality or process that can aect network performance, availability and/or security.
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Steps
1. Go to Maintenance → Network Trac .
2. You can view the real-me network trac status, including MTU (Maximum Transmission Unit),
and network throughput.
Figure 15-2 Network Trac
15.5.2 Test Network Delay and Packet Loss
Network delay is caused by slow response of the device when oversized data informaon is not
limited during transmission under certain network protocol, e.g. TCP/IP. Packet loss test is for
tesng network packet loss rate that is the rao of lost data packet and total number of
transmied data packet.
Steps
1. Go to Maintenance → Network → Network Detecon .
2. Select a network card in Select NIC.
3. Enter the desnaon IP address in Desnaon Address.
4. Click Test.
Figure 15-3 Test Network Delay and Packet Loss
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15.5.3 Export Network Packet
Aer the recorder accessing network, you can use USB ash drive to export network packet.
Before You Start
Prepare a USB ash drive to export network packet.
Steps
1. Insert the USB ash drive.
2. Go to Maintenance → Network → Network Detecon .
3. Select network card in Select NIC.
4. Select the USB ash drive in Device Name. You can click Refresh if the connected local backup
device cannot be displayed.
Figure 15-4 Export Network Packet
5. Oponal: Click Status to view the network status.
6. Click Export.
Note
It will export 1 MB data each me as default.
15.5.4 Network Resource Stascs
The remote access, including web browser and client soware, will consume output bandwidth.
You can view the real-me bandwidth stascs.
Steps
1. Go to Maintenance → Network → Network Stat .
Figure 15-5 Network Resource Stascs
2. View the bandwidth stascs, including IP Camera, Remote Live View, Remote Play, Net Total
Idle, etc.
3. Oponal: Click Refresh to obtain the latest data.
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15.6 Storage Device Maintenance
15.6.1 Bad Sector Detecon
Steps
1. Go to Maintenance → HDD Operaon → Bad Sector Detecon .
2. Select the HDD No. you want to congure in the dropdown list.
3. Select All Detecon or Key Area Detecon as the detecon type.
4. Click Self-Test to start the detecon.
Figure 15-6 Bad Sector Detecon
Note
You can pause/resume or cancel the detecon.
Aer tesng has been completed, you can click Error informaon to see the detailed damage
informaon.
15.6.2 S.M.A.R.T. Detecon
HDD detecon funcons such as the adopng of the S.M.A.R.T. and the Bad Sector Detecon
techniques. S.M.A.R.T. (Self-Monitoring, Analysis, and Reporng Technology) are HDD monitoring
systems to detect various reliability indicators in the hopes of ancipang failures.
Steps
1. Go to Maintenance → HDD Operaon → S.M.A.R.T .
2. Select the HDD to view its S.M.A.R.T. informaon list.
3. Set Self-Test Type.
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4. Click Self-Test to start the S.M.A.R.T. HDD self-evaluaon.
Figure 15-7 S.M.A.R.T. Sengs Interface
Note
To use the HDD even when the S.M.A.R.T. checking has failed, check Connue to use the disk
when self-evaluaon is failed.
The related informaon of the S.M.A.R.T. is shown, and you can check the HDD status.
15.6.3 HDD Health Detecon
You can view the health status of a 4 TB to 8 TB Seagate HDD that generated aer October 1, 2017.
Use this funcon to help troubleshoot HDD problems. Health Detecon shows a more detailed
HDD status than the S.M.A.R.T. funcon.
Steps
1. Go to Maintenance → HDD Operaon → Health Detecon .
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Figure 15-8 Health Detecon
2. Click a HDD to view details.
15.6.4 Congure Disk Clone
Select the HDDs to clone to the eSATA HDD.
Before You Start
Connect an eSATA disk to the device.
Steps
1. Go to Maintenance → HDD Operaon → HDD Clone .
Figure 15-9 HDD Clone
2. Check the HDD to clone. The capacity of the selected HDD must match the capacity of the clone
desnaon.
3. Click Clone.
4. Click Yes on the pop up message box to create the clone.
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15.6.5 Repair Database
Repairing database will rebuild all databases. It might help to improve your system speed aer
upgrade.
Steps
1. Go to Storage → Storage Device .
2. Select the drive.
3. Click Repair Database.
4. Click Yes.
Note
Repairing database will rebuild all databases. Exisng data will not be aected, but local
search and playback funcons will not be available during the process, you can sll achieve
search and playback funcons remotely via web browser, client soware, etc.
Do not pull out the drive, or shut down the device during the process.
You can see the repairing progress at Status.
Figure 15-10 Repair Database
15.7 Upgrade Device
Your device rmware can be upgraded with a local backup device or remote FTP server.
15.7.1 Upgrade by Local Backup Device
Before You Start
Connect your device to a local storage device that contains the rmware update le.
Steps
1. Go to Maintenance → Upgrade .
2. Click Local Upgrade to enter the local upgrade interface.
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Figure 15-11 Local Upgrade
3. Select the rmware update le from the storage device.
4. Click Upgrade to start upgrading.
Aer the upgrade is completed, the device will reboot automacally to acvate the new
rmware.
15.7.2 Upgrade by FTP
Before You Start
Ensure the network connecon of the PC (running FTP server) and the device are valid and correct.
Run the FTP server on the PC and copy the rmware into the corresponding directory of your PC.
Steps
1. Go to Maintenance → Upgrade .
2. Click FTP to enter the local upgrade interface.
Figure 15-12 FTP Upgrade
3. Enter FTP Server Address.
4. Click Upgrade to start upgrading.
5. Aer the upgrading is complete, reboot the device to acvate the new rmware.
15.7.3 Upgrade by Web Browser
You can upgrade the device by web browser
Aer logging in to the device via web browser, go to Conguraon → System → Maintenance
Upgrade . Click Browse to upload the rmware, and upgrade the device.
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15.7.4 Upgrade by Hik-Connect
Aer logging the device into Hik-Connect, the device would periodically check for the latest
rmware from Hik-Connect. If an upgrade rmware is available, the device will nofy you when
you log in. You can also manually check for the latest rmware.
Before You Start
Ensure the device has successfully connected to Hik-Connect, and it requires to install at least one
read-write HDD for rmware downloading.
Steps
1. Go to Maintenance → Upgrade → Online Upgrade .
2. Click Check Upgrade to manually check and download the latest rmware from Hik-Connect.
Note
The device will automacally check for the latest rmware every 24 hours. If it detects available
upgrade rmware, the device will nofy you when you log in.
3. Oponal: You can switch on Download Latest Package Automacally to automacally download
the latest rmware package.
4. Click Upgrade Now.
15.8 Import/Export Device Conguraon Files
The device conguraon les can be exported to a local device for backup; and the conguraon
les of one device can be imported to mulple devices if they are to be congured with the same
parameters.
Before You Start
Connect a storage device to your device. To import the conguraon le, the storage device must
contain the le.
Steps
1. Go to Maintenance → Import/Export .
Figure 15-13 Import/Export Conguraon File
2. Export or import the device conguraon les.
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Click Export to export conguraon les to the selected local backup device.
-
To import a conguraon le, select the le from the selected backup device and click Import.
Note
Aer having nished imporng conguraon les, the device will reboot automacally.
15.9 Log Management
15.9.1 Log Storage
You can customize the log storage disk and log storage period.
Steps
1. Go to Storage → Advanced .
Figure 15-14 Log Storage
2. Set Log Storage Mode.
System
Default
Each disk will allocate a certain space to store logs in 6 months. Aer 6 months,
old logs will be overwrien.
Custom You can set Log Storage Period and allocate Log Disk for log storage. When the
log disk is full, logs that exceed the period will be overwrien.
3. Click Apply.
15.9.2 Search & Export Log Files
The device operaon, alarm, excepon, and informaon can be stored in log les, which can be
viewed and exported at any me.
Steps
1. Go to Maintenance → Log Info .
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Figure 15-15 Log Search Interface
2. Set the log search condions, including the me, major type and minor type.
3. Click Search to start searching the log les.
4. The matched log les will be displayed on the list, as shown below.
Figure 15-16 Log Search Results
Note
Up to 2,000 log les can be displayed each me.
5. Related Operaon:
Click or double-click it to view detailed informaon.
Click it to view the related video le.
Export/Export ALL Click it to export all the system logs to the storage device.
15.9.3 Upload Logs to the Server
You can upload system logs to the server for backup.
Steps
1. Go to System → Network → Advanced → Log Server Sengs .
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Figure 15-17 Log Server Sengs
2. Check Enable
3. Set Upload Time, Server IP Address, and Port.
4. Oponal: Click Test to test if parameters are valid.
5. Click Apply.
15.9.4 One-Way Authencaon
You can install a CA cercate (from the server) to your device to authorize the server via web
browser. It would improve the log communicaon security.
Before You Start
Download the CA cercate from the server.
Ensure log server parameters are valid.
Steps
1. Go to Conguraon → Network → Advanced Sengs → Log Server Conguraon .
Figure 15-18 One-Way Authencaon
2. Install the CA cercate in CA Cercate.
3. Oponal: Click Test to test if the connecon is valid.
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4. Click Save.
15.9.5 Two-Way Authencaon
You can install a CA cercate (from the server) to your device to authorize the server, and create a
cercate (from your device) to authorize your device by the server. This would improve the log
communicaon security. Two-way authencaon can be congured via web browser.
Before You Start
Download the CA cercate from the server.
Ensure log server parameters are valid.
Steps
1. Go to Conguraon → Network → Advanced Sengs → Log Server Conguraon .
Figure 15-19 Two-Way Authencaon
2. Install the CA cercate in CA Cercate.
3. Click Create in Client Cercate, and follow the pop-up to create the cercate.
4. Click Download to download the cercate le to a desired locaon.
5. Upload the downloaded cercate le to the server, and the server will return the cercate
key.
6. Open the cercate as a text le, and modify it by the cercate key as the server returned.
7. Install the modied cercate in Client Cercate.
8. Oponal: Click Test to test if the connecon is valid.
9. Click Save.
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15.10 Export Diagnosc Informaon
When excepons occur, you can export diagnosc informaon via web browser, and check it.
Steps
1. Go to Conguraon → System → Maintenance → Diagnose via web browser.
2. Check Export Diagnosc Informaon.
3. Click Save.
4. Click Diagnose Informaon.
5. Set the saving path and le name as your desire.
6. Save the le.
15.11 Restore Default Sengs
Steps
1. Go to Maintenance → Default .
Figure 15-20 Restore Default Sengs
2. Select the restore type from the following three opons.
Restore Defaults
Restore all parameters, except the network (including IP address, subnet mask, gateway,
MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the
factory default sengs.
Factory Defaults
Restore all parameters to the factory default sengs.
Restore to Inacve
Restore the recorder to inacve status.
Note
The recorder will reboot automacally aer restoring to the default sengs.
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15.12 Schedule Reboot
The device will automacally restart according to the schedule.
Steps
1. Go to Maintenance → System Service → System Service → Schedule Reboot .
2. Check Enable.
3. Set the reboot schedule.
4. Click Apply.
15.13 Security Management
15.13.1 Congure ONVIF
ONVIF protocol allows the connecon with third-party cameras. The added user accounts have the
permission to connect other devices via ONVIF protocol.
Steps
1. Go to Maintenance → System Service → ONVIF .
2. Check Enable ONVIF to enable the ONVIF access management.
Note
ONVIF protocol is disabled by default.
3. Click Add.
4. Enter User Name, and Password
Cauon
We highly recommend you create a strong password of your own choosing (Using a minimum of
8 characters, including at least three of the following categories: upper case leers, lower case
leers, numbers, and special characters.) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
reseng the password monthly or weekly can beer protect your product.
5. Select Level as Media User, Operator or Admin.
6. Click OK.
15.13.2 IP/MAC Address Filter
The address lter decides whether to allow or forbid specic IP/MAC address to get access to your
device.
Steps
1. Go to Maintenance → System Service → Address Filter .
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Figure 15-21 Address Filter
2. Check Enable.
3. Select Restricon Mode. Choose to lter by IP address or MAC Address.
4. Select Restricon Type. The device mechanism will allow or forbid specic IP/MAC address to
get access to your device.
5. Oponal: Set Restricon List. You can add, edit or delete address.
6. Click Apply to save the sengs.
15.13.3 RTSP Authencaon
You can specically secure the stream data of live view by seng the RTSP authencaon.
Steps
1. Go to System → System Service → System Service .
Figure 15-22 RTSP Authencaon
2. Select RTSP Authencaon Type.
Note
Two authencaon types are selectable, if you select digest, only the request with digest
authencaon can access the video stream by the RTSP protocol via the IP address. For security
reasons, it is recommended to select digest as the authencaon type.
3. Click Apply.
4. Restart the device to take eect the sengs.
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15.13.4 ISAPI Service
ISAPI (Internet Server Applicaon Programming Interface) is an open protocol based on HTTP,
which can realize the communicaon between the system devices (e.g., network camera, NVR,
etc.). The device is as a server, the system can nd and connect the device.
Steps
1. Go to System → System Service → System Service .
2. Check Enable ISAPI.
3. Click Apply.
4. Restart the device to take eect the sengs.
15.13.5 HTTP Authencaon
If you need to enable the HTTP service, you can set HTTP authencaon to enhance access
security.
Steps
1. Go to Maintenance → System Service → System Service .
Figure 15-23 HTTP Authencaon
2. Check Enable HTTP.
3. Select HTTP Authencaon Type.
Note
Two authencaon types are selectable, for security reasons, it is recommended to select digest
as the authencaon type.
4. Click Apply to save the sengs.
5. Restart the device to take eect the sengs.
15.13.6 IP Camera Occupaon Detecon
Aer enabling the feature, when search IP camera in Number of Unadded Online Device interface,
the status of IP camera the has been added by other device will show as
Steps
1. Go to System → System Service → System Service .
2. Check Enable IP Camera Occupaon Detecon.
3. Click Apply to save the sengs. And reboot device to take eect the sengs.
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Chapter 16 Appendix
16.1 Glossary
Dual-Stream
Dual-stream is a technology used to record high resoluon video locally while transming a
lower resoluon stream over the network. The two streams are generated by the DVR, with the
main stream having a maximum resoluon of 1080P and the sub-stream having a maximum
resoluon of CIF.
DVR
Acronym for Digital Video Recorder. A DVR is device that is able to accept video signals from
analog cameras, compress the signal and store it on its hard drives.
HDD
Acronym for Hard Disk Drive. A storage medium which stores digitally encoded data on plaers
with magnec surfaces.
DHCP
Dynamic Host Conguraon Protocol (DHCP) is a network applicaon protocol used by devices
(DHCP clients) to obtain conguraon informaon for operaon in an Internet Protocol
network.
HTTP
Acronym for Hypertext Transfer Protocol. A protocol to transfer hypertext request and
informaon between servers and browsers over a network.
PPPoE
PPPoE, Point-to-Point Protocol over Ethernet, is a network protocol for encapsulang Point-to-
Point Protocol (PPP) frames inside Ethernet frames. It is used mainly with ADSL services where
individual users connect to the ADSL transceiver (modem) over Ethernet and in plain Metro
Ethernet networks.
DDNS
Dynamic DNS is a method, protocol, or network service that provides the capability for a
networked device, such as a router or computer system using the Internet Protocol Suite, to
nofy a domain name server to change, in real me (ad-hoc) the acve DNS conguraon of its
congured hostnames, addresses or other informaon stored in DNS.
Hybrid DVR
A hybrid DVR is a combinaon of a DVR and NVR.
NTP
Acronym for Network Time Protocol. A protocol designed to synchronize the clocks of
computers over a network.
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NTSC
Acronym for Naonal Television System Commiee. NTSC is an analog television standard used
in such countries as the United States and Japan. Each frame of an NTSC signal contains 525
scan lines at 60Hz.
NVR
Acronym for Network Video Recorder. An NVR can be a PC-based or embedded system used for
centralized management and storage for IP cameras, IP Domes and other DVRs.
PAL
Acronym for Phase Alternang Line. PAL is also another video standard used in broadcast
televisions systems in large parts of the world. PAL signal contains 625 scan lines at 50Hz.
PTZ
Acronym for Pan, Tilt, Zoom. PTZ cameras are motor driven systems that allow the camera to
pan le and right, lt up and down and zoom in and out.
USB
Acronym for Universal Serial Bus. USB is a plug-and-play serial bus standard to interface devices
to a host computer.
16.2 Communicaon Matrix
Please scan the QR code below to view the communicaon matrix document.
Figure 16-1 Communicaon Matrix
16.3 Device Command
Please scan the QR code below to view the device command document.
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Figure 16-2 Device Command
16.4 Frequently Asked Quesons
16.4.1 Why is there a part of channels displaying “No Resource” or turning black
screen in mul-screen live view?
Reason
1. Sub-stream resoluon or bitrate sengs is inappropriate.
2. Connecng sub-stream failed.
Soluon
1. Go to Camera → Video Parameters → Sub-Stream . Select the channel, and turn down the
resoluon and max. bitrate (resoluon shall be less than 720p, max. bitrate shall be less than
2048 Kbps).
Note
If your video recorder noes not support this funcon, you can log in to the camera, and
adjust video parameters via web browser.
2. Properly set the sub-stream resoluon and max. bitrate (resoluon shall be less than 720p, max.
bitrate shall be less than 2048 Kbps), then delete the channel and add it back again.
16.4.2 Why is the video recorder nofying the stream type is not supported?
Reason
The camera encoding format mismatches with the video recorder.
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Soluon
If the camera is using H.265/MJPEG for encoding, but video recorder does not support H.265/
MJPEG, change the camera encoding format to the same as video recorder.
16.4.3 Why is the video recorder nofying risky password aer a network camera
is added?
Reason
The camera password is too weak.
Soluon
Change the camera password.
Warning
We highly recommend you create a strong password of your own choosing (Using a minimum of 8
characters, including at least three of the following categories: upper case leers, lower case
leers, numbers, and special characters.) in order to increase the security of your product. And we
recommend you reset your password regularly, especially in the high security system, reseng the
password monthly or weekly can beer protect your product.
16.4.4 How to improve the playback image quality?
Reason
Recording parameter sengs are inappropriate.
Soluon
Go to Camera → Video Parameters . Increase resoluon and max. bitrate, and try again.
16.4.5 How to conrm the video recorder is using H.265 to record video?
Soluon
Check if the encoding type at live view toolbar is H.265.
16.4.6 Why is the meline at playback not constant?
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Reason
1. When the video recorder is using event recording, it only records video when event occurs.
Hence the video may not be connuous.
2. Excepon occurs, such as the device oine, HDD error, record excepon, network camera
oine, etc.
Soluon
1. Ensure the recording type is connuous recording.
2. Go to Maintenance → Log Info . Search the log le during the video me period. See if there
are unexpected events, such as HDD error, record excepon, etc.
16.4.7 Why is the video recorder nofying the network is unreachable when a
network camera is being added?
Reason
1. The IP address or port of network camera is incorrect.
2. The network between video recorder and camera is disconnected.
Soluon
1. Go to Camera → Camera → IP Camera . Click of the selected camera, and edit its IP address
and port. Ensure the video recorder and camera is using the same port.
2. Go to Maintenance → Network Detecon . Enter the IP address of network camera in
Desnaon Address, and click Test to see if the network is reachable.
16.4.8 Why is the IP address of network camera being changed automacally?
Reason
When network camera and video recorder are using the same switch but in dierent subnets, the
video recorder will change the IP address of network camera to the same subnet as itself.
Soluon
When adding camera, click Custom Add to add camera.
16.4.9 Why is the video recorder nofying IP conict?
Reason
The video recorder uses the same IP address as other devices.
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Soluon
Change the IP address of video recorder. Ensure it is not the same as other devices.
16.4.10 Why is image geng stuck when playing back by single or mul-channel
cameras?
Reason
HDD read/write excepon.
Soluon
Export the video, and play it with other devices. If it plays normally on other device, change your
HDD, and try again.
16.4.11 Why does my video recorder make a beeping sound aer boong?
Reason
1. The front panel is not fastened (for the device which its front panel is removable).
2. HDD error, or do not have HDD.
Soluon
1. If it makes connuous beeps, and your device's front panel is removable, ensure the front panel
is fastened.
2. If it makes non-connuous beeps (3 long, 2 short), take HDD error as an example, check if the
device has installed HDD. If not, you can go to System → Event → Normal Event Excepon ,
and uncheck Event Hint Conguraon to disable HDD error event hint.
Check if the HDD is inialized. If not, go to Storage > Storage Device to inialize the HDD.
Check if the HDD is broken. You can change it, and try again.
16.4.12 Why is there no recorded video aer the moon detecon is set?
Reason
1. The recording schedule is incorrect.
2. The moon detecon event seng is incorrect.
3. HDD excepon.
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Soluon
1. The recording schedule is setup correctly by following the steps listed in Conguring Record/
Capture Schedule.
2. The moon detecon area is congured correctly. The channels are being triggered for moon
detecon (See Conguring Moon Detecon).
3. Check if the device has installed HDD.
Check if the HDD is inialized. If not, go to Storage > Storage Device to inialize the HDD.
Check if the HDD is broken. You can change it, and try again.
16.4.13 Why is the video sound quality not good?
Reason
1. The audio input device does not have a good eect in sound collecon.
2. Interference in transmission.
3. The audio parameter is not properly set.
Soluon
1. Check if the audio input device is working properly. You can change another audio input device,
and try again.
2. Check the audio transmission line. Ensure all lines are well connected or welded, and there is no
electromagnec interference.
3. Adjust the audio volume according to the environment and audio input device.
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UD32688B

Specifications

Hikvision IDS-9664NXI-I8/X Questions and Answers