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11
Troubleshooting (cont.)
PROBLEM PROBABLE CAUSE/SOLUTION
Water remaining in
reservoir.
• Added too much water. Place cup or travel mug on drip tray. Remove single-serve pack and
replace brew basket. Repeat brewing cycle. Press the REGULAR button to remove any remaining
water.
• Screen may be clogged. Remove and clean the screen. Refer to page 9.
Blinking light. • No water in unit. Follow the “How to Brew a Single-Serve Pack” directions on page 4 or the
“How to Brew Ground Coffee” directions on page 6.
Coffee not dispensing. • Piercing needle is clogged with coffee grounds. Turn unit off; unplug. Allow unit to cool
completely. To remove any built-up coffee grounds, insert end of bent paper clip into eye and up
into the piercing needle.
Failed foil seal. • There is variability in the single-serve pack manufacturing process which causes some types of
single-serve packs to be weaker at the seams. Try a different brand.
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