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EN
Website
Address
User Manual
Products:
WQE6170
2 www.westinghouse.com.au
HAPPY TO HELP
Thank you for choosing Westinghouse. We have designed this product to make your life
simpler and deliver impeccable performance for many years. Please spend a few
minutes reading this document to get the best from your new Westinghouse appliance.
Visit our website to:
Get usage advice or service information:
www.westinghouse.com.au
Register your product for better service:
register.westinghouse.com.au
Buy Accessories, Consumables and Original spare parts for your appliance:
shop.westinghouse.com.au
CUSTOMER CARE AND SERVICE
Always use original spare parts.
When contacting our Authorised Service Centre, ensure that you have the following
data available: Model, PNC, Serial Number.
The information can be found on the rating plate which is located inside the product.
Warning / Caution-Safety information.
General information and tips.
Environmental information.
Subject to change without notice.
Contents
1. SAFETY INFORMATION ........................................................................................................................ 3
2. DESCRIPTION OF THE APPLIANCE .................................................................................................. 5
3. ABOUT THE USER INTERFACE ........................................................................................................... 6
4. INSTALLING YOUR NEW APPLIANCE .............................................................................................10
5. USING YOUR REFRIGERATOR ...........................................................................................................14
6. CLEANING YOUR REFRIGERATOR ................................................................................................... 19
7. FOOD STORAGE GUIDE ......................................................................................................................22
8. TROUBLESHOOTING ...........................................................................................................................23
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EN
1. SAFETY INFORMATION
Note: You must read these warnings carefully
before installing or using the refrigerator. If
you need assistance, contact your customer
care centre. The manufacturer will not accept
liability, should these instructions or any
other safety instructions incorporated in this
book be ignored.
WARNING
• It is essential the electric outlet is properly
earthed to ground. Consult a qualified
electrician if you are unsure.
• Do not use electrical appliances inside the
food storage compartments of the
appliance, unless they are of the type
recommended by the manufacturer.
• Unplug the refrigerator before cleaning
or moving it to avoid electric shock.
• Never unplug the refrigerator by pulling
the electrical cord as this may damage it.
Grip the plug firmly and pull straight out.
• If the power cord is damaged, it must be
replaced by the manufacturer, its service
agent or similarly qualified persons in
order to avoid a hazard.
• Don’t use a steam cleaner. If live
components come into contact with
condensing steam, they may short-circuit
or cause an electric shock.
• Do not store explosive substances such as
aerosol cans with a flammable propellant
this appliance. If pressurised aerosol
containers bear the word ‘flammable’ and/
or a small flame symbol, do not store them
inside any refrigerator or freezer.If you do
so you may cause an explosion.
• Do not damage the refrigerant circuit.
• This appliance contains insulation formed
with flammable blowing gases. Avoid
safety hazards by carefully disposing of
this appliance.
• If you wish to discard this refrigerator,
please contact your local authorities and
ask for the correct method of disposal.
• When you dispose of your old refrigerators
and freezers, remove any doors. Children
can suocate if they get trapped inside.
• When positioning the appliance, ensure
the supply cord is not trapped or
damaged.
• Do not locate multiple portable socket-
outlets or portable power supplies at the
rear of the appliance.
WARNING
R600a refrigerant warning
This appliance contains flammable
R600a refrigerant. Avoid safety
hazards by carefully installing,
handling, servicing and disposing
of this appliance.
• Ensure that the tubing of the refrigerant
circuit is not damaged during
transportation and installation.
• Leaking refrigerant may cause eye injuries
or ignite.
• The room for installing appliance must be
at least 1m
3
per 8g of refrigerant. The
amount of refrigerant in the appliance
can be found on the rating plate inside the
appliance.
• If you are unsure of the refrigerant
check the rating plate inside the
refrigerator compartment.
• It is hazardous for anyone other than
an Authorised Service Person to service
this appliance. In Queensland Australia
the Authorisation Service Person MUST
hold a Gas Work Authorisation for
hydrocarbon refrigerants to carry out
servicing or repairs which involve the
removal of covers.
• Keep ventilation openings in the appliance
enclosure or in the built-in structure, clear
of obstruction.
• Do not use mechanical devices or other
means to accelerate the defrosting
process, other than those recommended
by the manufacturer.
WARNING
Stable Footing
When your refrigerator is in place,
you need to stabilise it. Lift the front
of the refrigerator to take the weight
o each stability foot and make small
quarter turns to each foot until it is in
firm contact with the floor. If you
intend to move the refrigerator,
remember to wind up each foot so
that you can move it freely. Repeat
the process of the foot adjustment
once you have settled on the new
location of the refrigerator.
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GENERAL WARNINGS
Read the following carefully to avoid
damage or injury. It is important to use your
refrigerator safely. Check these safety points
before using your refrigerator.
• The appliance must be plugged into its
own dedicated electrical outlet.
• The plug must be accessible when the
refrigerator is in position.
• It is essential the powerpoint is properly
earthed to ground. Consult a qualified
electrician if you are unsure.
• Don’t use extension cords or adapter
plugs with this refrigerator.
• If the supply cord is damaged, it must
be replaced by the manufacturer, its
service agent or similarly qualified
persons in order to avoid a hazard.
• Unplug the appliance before cleaning
and before changing the light bulb
(when fitted) to avoid electric shock.
• Never unplug the refrigerator by pulling
the electrical cord as this may damage
it. Grip the plug firmly and pull straight
out.
• Choose a location for your refrigerator
that isn’t too cold. The ambient room
temperature should be above 10°C.
• Stand your refrigerator in a dry place
avoid areas of high moisture or humidity.
• Don’t put the refrigerator in frosty or
unprotected areas like a garage or on
the verandah.
• Don’t plug your refrigerator into a timer
fitted to the powerpoint.
• Do not put the refrigerator in direct
sunlight, near stoves, fires or heaters.
• Do not put the refrigerator on an
uneven surface.
• Do not store flammable materials on or
under the appliance, e.g. aerosols.
• Do not store explosive substances
such as aerosol cans with a flammable
propellant in this appliance.
• Never store fizzy drinks in the freezer
compartment.
Side View
Stabilising foot
wound down
• Never try to repair the refrigerator
yourself, only use a qualified or
authorised service person for repairs.
• Never use electric heaters or dryers
to defrost the freezer because you can
receive an electric shock
• When transporting and installing the
refrigerator, care should be taken to
ensure that no parts of the refrigerating
circuit are damaged.
• Keep ventilation openings in the
appliance enclosure or in the built-in
structure clear of obstruction.
• When installed correctly, your
refrigerator should:
– Have adequate space at the back and
sides for air circulation.
– Be vertically aligned to the surrouning
cupboards.
– Have doors that will self-close from
a partially open position.
• The appliance is not to be used by persons
(including children) with reduced physical,
sensory or mental capabilities, or lack of
experience and knowledge, unless they
have been given supervision or instruction.
• Children being supervised not to play with
the appliance.
NOTE: You must read these warnings
carefully before installing or using the
refrigerator. If you need assistance, contact
your Customer Care Department. The
manufacturer will not accept liability, should
these instructions or any other safety
instructions incorporated in this book be
ignored.
Environmental information.
This appliance is intended to be used
in household and similar applications
such as:
• The kitchen areas in shops, offices
and other working enviroments
• Farm house and by clients in
hotels, motels and other
residential type enviroments
• Bed and breakfast type
environments
• Catering and similar non-retail
applications
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2. DESCRIPTION OF THE APPLIANCE
1 Ice Maker 11 FreshSeal™ crisper
2 Air distributor - Multiflow 12 Left Snack Zone compartment
3 Air filter 13 Right Snack Zone Compartment
4 Water filter 14 Upper fixed door bin
5 Flip up glass shelf 15 Left fixed door bin
6 Slide/fold glass shelf 16 FlexStor™ dairy bin
7 Left Spillsafe™ glass shelf 17 FlexStor™ 2/3 bin
8 Right Spillsafe™ glass shelf 18 FlexStor™ 1/3 bin
9 Crisper shelf cover 19 Expandable bin
10 FreshSeal™ crisper 20 Bottle storage bin
21 FlexSpace™ shelf
22 Freezer shelf
23 FlexSpace™ drawer
24 Freezer drawer
25 FlexSpace™ door bin
26 Freezer door bin
27 Refrigerator/Freezer control panel
28 Water and Ice Dispenser Trigger
29 FlexSpace
TM
control panel
(On the FlexSpace
TM
door side)
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3. ABOUT THE USER INTERFACE
BUTTON/
ICON
DESCRIPTION PRIMARY FUNCTION
1 Quick Freeze
(on/o)
Activates a faster rate for freezing food in the freezer.
Deactivates after 12 hours.
2 Drinks Chill Quickly chills a drink inside the freezer compartment.
Touch the Drinks Chill Key, a time value will display on the
freezer temp display (in minutes) and can be changed
using the +/- buttons. A tone will sound when the time
has been input. Range is from 20-45 minutes in 5 minute
intervals.
3 Ice Maker When LED is lit, the ice maker is on. When ice maker is
in OFF state, the indicator will blink when dispensing ice.
Press and hold for 3 seconds to turn ice maker on/o.
4 Lock Press and hold for 3 seconds to enable/disable. While
in the locked state, you will not be able to change any
settings on the display nor dispense ice and water. The
indicator will flash and an audible warning tone is played.
5 Adjusting Temp Press either the + or - to adjust to desired temperature
setting. Freezer temp - Control temperatures range
From -23°C to -15°C.
Refrigerator temp - Control temperatures range
From +1°C to +7°C.
How to change the °F/°C Mode:
Press and hold for 5 seconds + and - on the refrigerator
side. A tone will be heard. The display will then revert to
either °F/°C mode
6 Door Open Illuminates and sounds an alarm when the door is left
open for 5 minutes or more. It stays illuminated as long as
the door is open. Pressing any key will mute and reset the
alarm.
3.1 External user interface
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EN
3.2 Internal user interface
BUTTON/
ICON
DESCRIPTION PRIMARY FUNCTION
1 Unlock The interface will automatically lock
after 3 seconds without any interaction.
Press and hold 3 seconds to unlock the
interface. A tone will sound to confirm
your choice.
2 Chilled Wine Choosing Chilled Wine will set drawer
temperature to 7°C. A tone will sound
to confirm your choice.
3 Deli Snacks Choosing Deli Snacks will set drawer
temperature to 3°C. A tone will sound
to confirm your choice.
4 Cold Drinks Choosing Cold Drinks will set drawer
temperature to 0°C. A tone will sound
to confirm your choice.
5 Ultra Chill Choosing Ultra Chill will set drawer
temperature to -2°C. A tone will sound
to confirm your choice.
6 Freezer Choosing Freezer will set drawer
temperature to the same temperature
as the freezer compartment. A tone will
sound to confirm your choice.
BUTTON/
ICON
DESCRIPTION PRIMARY FUNCTION
7 Replace Water
Filter
Display illuminates every 6 months or when filter needs
replacing. Press and hold ‘Reset Water Filter’ for 3 seconds
to reset.
8 Replace Air Filter Display illuminates every 6 months or when filter needs
replacing. Press and hold ‘Reset Air Filter’ for 3 seconds to
reset.
9 Water Press the “water” key to select water. An indicator light will
be illuminated above the active feature.
10 Cubed Ice Press the “cube” key to select cubed ice. An indicator light
will be illuminated above the active feature.
11 Crushed Ice Press the “crush” key to select crushed ice. An indicator
light will be illuminated above the active feature.
12 Quick Chill Quick chill is a faster rate for chilling food in the
refrigerator compartment. Deactivates after 6 hours.
13 Reset Air Filter After replacing filter, press and hold for 3 seconds to reset.
14 Reset Water Filter After replacing filter, press and hold for 3 seconds to reset.
15 Lighting Press the light button to turn on/o the dispenser light.
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Sleep Mode
As a default, the display will go to sleep after a short time. If any icon is pressed, the display
will be awakened. After a short time, it will go back to sleep. When in sleep mode, wake up the
display to confirm ice maker is On/O. Sleep mode can be turned o to have the display on
full time (awake mode). When sleep mode is O, the display will always be illuminated. To turn
sleep mode On/O, simultaneously press and hold “Crush” and “ Light” icons for 5 seconds.
Audible tone will confirm selection is set.
Note: When the refrigerator is adjusting temperature and the adjusting temperature icon is on,
the sleep mode is disabled until the unit reaches desired temperature
Awake Mode
To change from sleep mode (on) to awake mode (o), simultaneously press and hold “Crush”
and “ Light” icons for 5 seconds. Display will show the current temperature/ice maker status.
Audible tone will confirm selection is set.
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Note: The recommended settings for a
product installed in a kitchen is 3˚C for the
fresh food compartment and -18˚C for the
freezer.
IMPORTANT
If your product has food freezing in
the fresh food compartment, increase
the temperature setting 1 or 2 degrees
Celsius.
If you place food within 3 cm in front
of the air ports, there may be the
chance of freezing food.
Note: Control features and alarms may vary by
model.
Alerts and Alarms
Water Filter
When illuminated, the water filter needs to
be replaced. Change the water filter every 6
months or when 750 litres of water has been
dispensed. To reset, press and hold button
for 3 seconds. Tone will sound once it has
been reset.
Air Filter Installation
First operation the refrigerator need to
installation the air filter which storage at
crisper left side and follow installation
method as below.
Carbon activated air filter
1) Remove plastic wrap.
2) Install filter according to your
refrigerator’s use&care guide.
3) Reset filter reminder light on your
refrigerator.
4) Replace filter every 6 months.
When illuminated, air filter needs to be
replaced. Change the air filter every 6
months. To reset, press and hold button for
3 seconds. Tone will sounds once it has been
reset.
Air Port
Door Open
If a door has been left open for 5 minutes or
more, an alarm will sound and the door open
indicator will illuminate on the display. The
alarm can be turned o by closing the door
or pressing any key. Control panel will return
to normal operation after the door is closed.
Error Tone
An alarm will sound if the user tries to make
a selection that is not available.
Sabbath Mode
The Sabbath Mode is a feature that disables
portions of the refrigerator and its controls
in accordance with observance of the weekly
Sabbath and religious holidays within the
Orthodox Jewish community.
Sabbath Mode is turned ON and OFF by
simultaneously pressing and holding both
the “-” (freezer side) and “+” (refrigerator
side) for five seconds. Other than the High
Temp alarm, no audible sounds will occur
until the user exits the Sabbath mode. The
display shows “Sb” while in Sabbath mode.
In the Sabbath Mode, the High Temp alarm is
active for health reasons. For example,
If the door is left ajar the High Temp alarm
is activated. The refrigerator will function
normally once the door is closed, without
any violation of the Sabbath/Holidays. The
High Temp alarm is permitted when cabinet
temperature is outside the safe zone for 20
minutes. The alarm silences itself after 10
minutes while the High Temp icon stays lit
until the Sabbath mode is exited.
Note: While in Sabbath Mode, neither the
lights, dispenser, nor the control panel will
work until Sabbath Mode is deactivated.
Refrigerator stays in Sabbath Mode
after power failure recovery. It must be
deactivated with the buttons on the control
panel.
Although you have entered the Sabbath
Mode, the ice maker will complete the
cycle it had already initiated. The ice cube
compartment will remain cold and new ice
cubes can be made with standard trays.
3.3 Setting cooling temperatures
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4. INSTALLING YOUR NEW APPLIANCE
Unpacking
ENVIRONMENT
Most of the packing materials are
recyclable. Please dispose of those
materials through your local recycling
depot or by placing them in
appropriate collection containers.
Important – check for any damages or
marks. If you find the refrigerator is damaged
or marked, you must report it within 7 days
should you wish to claim for damage/marks
under the manufacturers warranty. This does
not aect your statutory rights.
Clean your refrigerator thoroughly following
the instructions in the “Cleaning” section
and wipe o any dust that has accumulated
during shipping.
Locating the refrigerator
CAUTION
Automatic aerosol systems (such as
insect control) should not be located
adjacent to the product as the spray
may cause long term damage to the
external plastics of the appliance.
Do not put the refrigerator in a location that
is too cold or is unprotected, for example in
a garage or on a veranda. The ambient
temperature should be above 10°C.
Put the refrigerator in a dry place avoiding
areas of high moisture or humidity.
Ensure the refrigerator is located on an even
surface.
Adequate ventilation around your
refrigerator
The diagram below shows the recommened
airspace to allow for ventilation of your
refrigerator.
Installing your refrigerator
Allow the following clearances for ease
of installation, proper air circulation, and
plumbing and electrical connections:
When positioned in a corner area, spacing
of right side at least 255 mm and left
side at least 345 mm on the hinge side will
allow the doors to open enough to enable
the removal of bins and shelves.
Note: If your refrigerator is placed with the door
hinge side against a wall, you may have to allow
additional space so the door can be opened wider.
Installation options for optimal aesthetics :
Minimum side clearance kitchen cabinet
Fridge must sit 50mm proud of kitchen
cabinetry.
Minimum cabinetry opening
(WxDxH) : 928mm x 613mm x 1807mm
Front of fridge body in line with kitchen
cabinet
Side clearance must be 72mm either side of
fridge body, to have the fridge doors siting
proud of the kitchen cabinetry.
Minimum cabinetry opening
(WxDxH) : 1052mm x 663mm x 1807mm
W
H
D1
D2
D
W1
345
mm255mm
120° 120°
90°
50mm
35
mm
10mm 10mm
72mm
35mm
72mm
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Fridge door flush with the cabinetry
Side clearance must be 153mm either side
of the fridge, to have the fridge doors siting
flush with the kitchen cabinetry.
Minimum cabinetry opening
(WxDxH) : 1215mm x 784mm x 1807mm
Note : Top gap all 25 mm.
Space required
Total width (W) mm 913
Total depth (D) mm 749
Maximum height (H) mm 1782
Cabinet width (W1) mm 908
Cabinet depth (D1) mm 625
Depth door open 90° (D2) mm 1189
Door opening
Your refrigerator should be positioned
to allow easy access to a counter when
removing food. For best use of refrigerator
drawers and freezer baskets, the refrigerator
should be in a position where both can be
fully opened.
CAUTION
LED lighting
Your appliance is fitted with long life LED
lighting. In the unlikely event the LED lights
should fail, then the LED lights should be
serviced by the service agent, to avoid a
safety hazard. Refer to the warranty page for
contact details.
Cabinet Leveling & Refrigerator Door
Alignment (if necessary
• All four corners of the cabinet must rest
firmly on the floor
• The front should be slightly elevated to
ensure that doors close and seal properly.
• Doors should align with each other and be
level.
Most of these conditions can be met by
raising or lowering the adjustable front
rollers.
To level the cabinet using the front rollers:
1. Lower anti-tip legs until they are both
touching the floor. Use a pair of pliers to
adjust.
To raise: turn leg clockwise.
To lower: turn leg counterclockwise.
2. Ensure both doors are bind-free with their
seals touching the cabinet on all four sides
and that cabinet is stable.
To make final door height adjustments:
1. Insert Electrolux 10mm wrench into the
shaft of the lower hinge.
2. To lower door: turn adjustment screw
clockwise.
To raise door: turn adjustment screw
counterclockwise.
Anti-Tip
Legs
153mm
35
mm
153mm
Door
Door
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Flipper Mullion
Adjust Flipper Mullion for proper connection
with the mullion guide by ensuring the
flipper mullion is folded and perpendicular
to the fresh food door. If the mullion guide is
not in the correct position, it could prevent
the door from closing completely.
Bottom Doors Vertical Alignment
In some cases the bottom doors might be
slightly vertically misaligned. To correct this
dierence it may be used the C-Shaped Shim
supplied with the unit.
The shim must be installed on the bottom
hinge of the lower door lifting it to get
access of the pin where the shim must be
attached, as follows on the images.
Connecting the water supply
WARNING
To avoid electric shock, which can
cause death or severe personal injury,
disconnect the refrigerator from
electrical power before connecting a
water supply line to the refrigerator.
WARNING
To Avoid Property Damage:
• DO NOT install water supply tubing
in areas where temperatures fall
below freezing.
• Chemicals from a malfunctioning
water softener can damage the ice
maker. If your home has a water
softening system, ensure the
softener is maintained and working
properly.
IMPORTANT
Ensure that your water supply line
connections comply with all local
plumbing codes.
The appliance complies with the
relevant backflow prevention
requirements specified in AS/NZS
2845.1
Before Installing the Water Supply Line, You
Will Need:
• Basic Tools: adjustable wrench, flat-blade
screwdriver, and Phillips
TM
screwdriver
• The water dispenser and automatic ice
maker require a drinkable water supply
with a pressure range of between 206kPa
and 689kPa (30PSI and 100PSI). If the
water supply is above 100psi a pressure
limiting valve should be installed.
• A water supply to suit a ½” tap fitting
is required adjacent to the refrigerator.
It is recommended that a licensed
plumber install a new water supply
outlet nearer to the appliance should the
tubing supplied not be long enough. It
is not recommended that the tubing be
extended as this could adversely aect
the flow of water to the ice maker or water
dispenser. If there is a risk of flow rate
higher than the maximum flow rate 2.46 L/
min, a flow controller should be installed.
WARNING
Connect to potable water supply only.
If using tank or bore water it is
recommended to also use an external
filter (not supplied).
The new hose-sets supplied with the
appliances must be used and old
hose-sets should not be reused.
WARNING
Never connect the appliance to a hot
water supply.
Do not use with water that is
microbiologically unsafe or with
water of unknown quality without
adequate disinfection.
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To Connect Water Supply Line to Ice Maker
Inlet Valve
Installation kit supplied with Refrigerator:
A - Adapter ½ to ¼ inch to connect the water
supply outlet to the water supply line.
B - Water supply line ¼ inch with 3 meters in
length.
C - ¼ inch connector to connect the water
supply line to the refrigerator tube.
1. Disconnect the refrigerator from the
power source.
2. Attach the adapter (item A above) to
the water line, connect the water supply
line (item B) to the adapter (item A) while
holding the other end of the water supply
line in a bucket or sink Turn on the water
supply to eliminate air and clean the water
supply line.
Turn o the water supply.
3. Remove the plastic protector from the
refrigerator tube and connect the water
supply line (item B) to the refrigerator
tube using the connector (item C) as
shown in fig.
Make sure the tubes are inserted
completely into the connections. Lock the
tubes in the clamp to keep the correct
position
4. Wrap excess water supply line behind
refrigerator so that it does not vibrate with
refrigerator operation.
Do not twist the pipe.
5. Turn on the water supply, check that there
are no leaks in the connections.
6. Reconnect the refrigerator to the power
source.
7. The Ice Maker is factory-switched, within
24 hours your refrigerator will have
produced ice, discard the first production.
Note: Expect the first ice harvest within
first 24 hours of unit operation. To prevent
any issues concerning ice production,
please ensure that all water lines are
primed.
See “Priming the water supply
system “in the “AUTOMATIC ICE & WATER
DISPENSER” section.
IMPORTANT
Your refrigerator’s water supply
system includes several tubing lines,
a water filter, and a water valve.
To ensure that your water dispenser
works properly, this system must be
completely filled with water when
your refrigerator is first connected
to the household water supply line.
Water Filter
The water filter should not be used on
water that is micro biologically unsafe or
with water of unknown quality. The service
life of the filter may be reduced in water
supplies that contain an excess of particles
or other impurities. Reduced flow rate is an
indication that a new filter is required. Failure
to replace the filter when required can aect
the function of the ice maker. Service calls
caused by a failure to replace the filter are
not covered by warranty. Replacement water
filters are available from Electrolux Home
Products Spare Parts Centres and can be
posted to you for your convenience (refer to
spare parts contact numbers on the warranty
page).
Plastic
cap
Remove
the cap
from the
inlet tube
¼
inch
water
valve
plastic
tube
Figure
plastic
A
C
Connector to
connect the water
supply line to the
refrigerator tube
Adapter to connect the
water supply
Figure 3
A
B
C
Figure 1
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AUTOMATIC ICE & WATER DISPENSER
Using the ice maker after installation
Before making ice for the first time, be sure
to prime the water supply system. Air in new
plumbing lines can result in two or three
empty ice maker cycles. Furthermore, if the
system is not flushed, the first ice cubes may
be discolored or have an odd flavor.
Priming the water supply system
CAUTION
For proper dispenser operation,
recommended water supply pressure
should fall between 30 psi and 100 psi.
Excessive pressure may cause the
system to malfunction.
1. Begin filling the system by pressing
and holding a drinking glass against the
dispenser.
2. Keep the glass in this position until water
comes out of the dispenser. It may take
about 1½ minutes.
3. Continue dispensing water for about four
minutes to flush the system and plumbing
connections of any impurities (stopping to
empty the glass as necessary).
Dispenser
Note: The water dispenser has a built-in
device that shuts o the water flow after
two minutes of continuous use. To reset this
shut-o device, simply release the dispenser
paddle.
Only the first 750 ml of dispensed water is
chilled.
WARNING
Flushing system about 2 minutes after
period of non-use exceeding 30 days
Ice maker operation & care
After the refrigerator is installed properly
and has cooled for several hours, the ice
maker can produce ice within 24 hours. The
ice maker will fill the ice bin from the rear.
You must dispense some ice to force the ice
forward in the bin. This will allow the bin to
fill completely.
Ice Maker and Storage Bin Capacity
This ice maker should produce 1.2 to 1.5 Kg of
ice per 24 hours. The ice bin will hold about
1.8 Kg of ice.
Turning the ice maker on and o
IMPORTANT
Your ice maker is turned on at the
factory so it can work as soon as you
install your refrigerator. If you cannot
connect a water supply, set the ice
maker’s On/O feature to O;
otherwise, the ice maker’s fill valve
may make a loud chattering noise
when it attempts to operate without
water.
Ice production is controlled by the ice
maker’s On/O feature on the control panel.
Pressing the On/O feature turns the ice
maker on & o.
Note: The ice maker also has a built-in plastic
signal arm that automatically stops ice
production when the ice bin is full. This signal
arm should not be used to manually stop the
ice maker.
IMPORTANT
Turning o the ice maker simply
disables ice making. You will still be
able to dispense existing ice, and you
will still be able to dispense water.
On occasion, unusually small ice cubes may
be noticed in the bucket or in dispensed ice.
This could occur in normal operation of the
ice maker. If you start seeing these more
frequently, it may be an indication of low
water pressure, or that the water filter needs
to be replaced. As the water filter nears the
end of its useful life and becomes clogged
5. USING YOUR REFRIGERATOR
15
EN
with particles, less water is delivered to the
ice maker during each cycle. Remember, if it
has been six months or longer since you last
changed your water filter, replace the water
filter with a new one. Poor quality household
water may require the filter to be changed
more frequently.
Ice maker/dispenser tips
• If your refrigerator is not connected to a
water supply or the water supply is turned
o, turn o the ice maker as described in
the previous section.
• The following sounds are normal when the
ice maker is operating:
- Motor running
- Ice dropping into ice bin
- Water valve opening or closing
- Running water
• If you need a large quantity of ice at one
time, it is best to get cubes directly from
the ice bin.
• Ice cubes stored too long may develop an
odd flavor. Empty the ice bin as explained
below.
• When dispensing cubed ice, it is normal
to have a small quantity of little pieces
along with the whole cubes.
• To avoid splashing, dispense ice into your
container before adding liquids.
• It is normal for ice to fill to the top of the
ice bin.
CAUTION
If the water supply to your refrigerator
is softened, be sure the softener is
properly maintained. Chemicals from a
water softener can damage the ice
maker.
Cleaning the ice maker
Clean the ice maker and ice bin at regular
intervals, especially prior to vacation or
moving.
1. Turn o the icemaker.
2. Remove the ice bin by pulling straight out.
3. Empty and carefully clean the ice bin with
mild detergent. Do not use harsh or
abrasive cleaners. Do not place in
dishwasher. Rinse with clear water.
4. Allow the ice bin to dry completely before
placing it back into the freezer.
5. Place ice bin back into position. Turn the
ice maker on.
Remove and empty the ice bin if:
• An extended power failure (one hour or
longer) causes ice cubes in the ice bin to
melt and refreeze together after power is
restored, jamming the dispenser
mechanism.
• You do not use the ice dispenser
frequently. Ice cubes will freeze together
in the bin, jamming the dispenser
mechanism.
Removing Ice Bin
Remove the ice bin and shake to loosen the
cubes or clean as explained above.
CAUTION
NEVER use an ice pick or similar
sharp instrument to break up the ice.
This could damage the ice bin and
dispenser mechanism.
To loosen stuck ice, use warm water.
Before replacing the ice bin, make sure
it is completely dry.
IMPORTANT
When removing or replacing the ice
bin, avoid rotating the auger in the ice
bin. If the auger is accidentally
rotated, you must realign the auger
by turning it in 45 degree turns (see
below) until the ice bin fits into place
with the drive mechanism. If the auger
is not properly aligned when replacing
the ice bin, the refrigerator will not
dispense ice. The fresh food door also
may not close properly causing warm
air to leak into the fresh food
compartment.
16 www.westinghouse.com.au
Adjusting the Ice Bin Auger
STORAGE FEATURES
CAUTION
To avoid personal injury or property
damage, handle tempered glass
shelves carefully. Shelves may break
suddenly if nicked, scratched, or
exposed to sudden temperature
change. Allow the glass shelves
to stabilize to room temperature
before cleaning. Do not wash in
dishwasher.
You can easily adjust shelf positions in the
fresh food compartments to suit your needs.
The shelves have mounting brackets that
attach to slotted supports at the rear of each
compartment.
To change a shelf position:
1. Remove all food from shelf.
2. Lift the front edge up and pull the shelf
out.
3. Replace by inserting the mounting bracket
hooks into the desired support slots.
4. Lower the shelf and lock into position.
To adjust the flip shelf:
1. Remove food from shelf.
2. Lift the right side edge of shelf upwards
and push to the left towards ice maker
Flip Shelf
To adjust the slide-under/flip shelf:
1. Pull front half shelf forward until its back
drops down, then gently push front half
shelf back and under back half shelf.
Slide-Under/Flip Shelf
2. With front half fully below back half, lift
front of shelf to flip it upwards toward the
back of the cabinet.
Slide-Under/Flip Shelf
Drawers
Your refrigerator includes a variety of storage
drawers.
FreshSeal
TM
Crisper (with automatic
humidity control)
Crisper drawers are designed for storing
fruits, vegetables, and other fresh produce.
Crispers have an auto humidity control (with
replaceable membrane) on the side of each
crisper under the humidity control cover.
To remove the auto humidity control
membrane:
1. Reach to back of humidity control cover.
2. Pull up on cover.
3. Pull cover towards back of cabinet and
remove.
4. Replace humidity membrane.
5. Replace cover by reversing the steps
above. Repeat for both crispers.
Auger
17
EN
Opening the Crisper Drawer
To remove the FreshSealTM Crisper for
cleaning:
1. Pull the drawer out until it stops.
2. Lift the front slightly and remove the
drawer.
Removing the FreshSealTM Crisper
Recessed SnackZone
This drawer is ideal for storage of deli meats
and cheese.
Slide back the cover to allow access to the
drawers.
Opening the SnackZone
Auto
Humidity
Membrane
Crisper
Crisper
Doors
Storage bins
The doors to your fresh food compartment
use a system of modular storage bins. All of
these bins are removable for easy cleaning.
Bins can be adjusted to your needs.
Door bins are ideal for storing jars, bottles,
cans, and large drink containers. They also
enable quick selection of frequently used
items.
Adjustable door bins
Some models have adjustable door bins that
can be moved to suit individual needs.
To adjust the collapsible door bin:
1. Make sure bin is securely seated on rail in
door.
2. Grab one side of bin and place other hand
on adjustable side.
3. Pull on side of bin until the bin is adjusted
to desired width.
Note: It can be difficult to pull out the
collapsible bin. Some force may be required.
To move door bin along a rail:
1. Tilt bin up so the back of the bin is o the
door but the hook is still engaged.
2. Slide bin along rail to desired position.
3. Lower bin back into place.
To move door bin from rail to rail:
1. Lift bin up disengaging the hook.
2. Move bin to desired rail location.
3. Push bin hook into rail engaging the hook.
Adjustable Door Bins
18 www.westinghouse.com.au
Freezer storage
To remove freezer and FlexSpace shelves
and drawers:
All freezer and FlexSpace shelves and
drawers are removable.
1. Open doors completely to gain access to
shelves/drawers.
2. Pull the shelf/drawer to the stopper. Lift up
and pull to remove it from the cabinet.
3. Reverse the steps to reinstall shelf/drawer.
The middle drawers in the freezer and
FlexSpace™ can be mounted up to three
height positions and can also invert 90
degrees allowing storage of bottles in the
FlexSpace™.
Shelves in 3 Height Positions & Inverted
Possible Shelf Configuration Example
IMPORTANT
There are wheels on the back of all shelves.
Make sure all wheels are aligned on their
respective tracks for proper function. If shelf
is not aligned properly, it will cause problems
with the door operation.
Shelves in 3 Height Positions & Inverted
19
EN
6. CLEANING YOUR REFRIGERATOR
WARNING
BEFORE CLEANING: Turn the
refrigerator o at the power point and
unplug the cord to prevent any chance
of electrocuting yourself.
Doors and exterior (white and silver):
You should only clean the doors with
lukewarm soapy water and a soft cloth.
Interior
Clean the inside of your refrigerator regularly
with a soft cloth, unscented mild soap and
lukewarm water. Thoroughly dry all surfaces
and removable parts and avoid getting water
on the controls. Replace removable parts,
plug power cord in and switch the power on
before returning the food.
Door seals
Always keep door seals clean by washing
them with a mild detergent and warm water,
followed by a thorough drying. Sticky food
and drink can cause seals to stick to the
cabinet and tear when you open the door.
Never use hot water, solvents, commercial
kitchen cleaners, aerosol cleaners, metal
polishes, caustic or abrasive cleaners, or
scourers to clean your refrigerator. Many
commercially available cleaning products
and detergents contain solvents that will
damage your refrigerator. Use only a soft
cloth with an unscented mild soap and
lukewarm water.
CAUTION
To clean a crisper or freezer bin with
telescopic extension slides, simply
wipe with a damp cloth and warm
soapy water. Never immerse the cover
in water, as this could aect the
operation of the slide.
Switching o your refrigerator
If you switch o your refrigerator for an
extended period, follow these steps to
reduce the chances of mould.
1. Remove all food.
2. Remove the power plug from the power
point.
3. Thoroughly clean and dry the Interior.
4. Ensure that all the doors are wedged open
slightly for air circulation.
CHANGING THE FILTER
Air Filter
The air filter is located in the top center of
the fresh food compartment.
Replacing your Air Filter
To ensure optimal filtering of refrigerator
odors, you should change the air filter six
months (The filter status light on the Touch
Panel prompts you to replace the filter after
six month)
1. Remove the air filter cover by squeezing
the sides of the cover together and
removing from liner
2. Remove the old filter and discard it.
3. Unpack the new filter and slide it into the
housing. The open face must (carbon
media) of the filter should be installed
facing the air port (hole) in the multiflow.
4. Replace the air filter cover by squeezing
the sides and snapping it back into place.
5. Press and hold the “Reset Air Filter”
button on the control panel for three
seconds. When the LED turns o, the
status has been reset.
20 www.westinghouse.com.au
Water Filter
Your refrigerator is equipped with a water
filtering system. The water filtering system
filters all dispensed drinking water, as well
as the water used to produce ice. The water
filter is located at the top right side of the
fresh food compartment.
In general, you should change the water
filter every six months to ensure the highest
possible water quality. Water filter status on
the user interface prompts you to replace the
filter after a standard amount of water (750
litres) has flowed through the system.
If your refrigerator has not been used for a
period of time (during moving for example),
change the filter before reinstalling the
refrigerator
Note: When ordering your replacement
filter, please reorder the same filter type that
is currently in your refrigerator.
WARNING
Use the appliance with water filter
supplied by Electrolux Home Products
Pty Ltd or its authorised service agent
only.
For correct operation of this appliance it
is essential to observe the manufacturer’s
instructions.
Replacing the Water Filter
To Remove: Pull cover towards you and cover
will drop down and allow access to filter.
To Reinstall: Push cover up towards liner
and then push towards rear of cabinet. Filter
cover will snap back into place.
It is not necessary to turn the water supply
o to change the filter. Be ready to wipe up
any small amounts of water released during
the filter replacement.
1. Ensure that the ice maker is turned o
2. Remove the filter by turning anti-
clockwise 180˚
3. Slide the old water filter cartridge straight
out of the housing and discard it.
4. Unwrap the new filter cartridge and using
the alignment guide, slide it gently into
filter housing until it stops against the
filter connection at the back of the
housing.
5. Engage the filter by firmly rotating
clockwise until the filter snaps into
position (once engaged the filter cannot
be rotated further).
6. Press a drinking glass against the water
dispenser while checking for any leaks at
the filter housing. Any spurts and sputters
that occur as the system purges air out of
the dispenser system are normal.
7. After filling one glass of water, continue
flushing the system for about four
minutes.
8. Turn on the ice maker.
9. When the filter has been replaced press
and hold the ‘Reset Water Filter’ button
for three seconds to reset the filter replace
timer.
10. Replace filter cover by pushing up and
snapping into place.
21
EN
Care & Cleaning Tips
Part What To Use Tips and Precautions
Interior & Door Liners • Soap and water
• Baking soda and water
Use two tablespoons of baking soda in one quart
of warm water. Be sure to wring excess water
out of sponge or cloth before cleaning around
controls, light bulb or any electrical part.
Door Gaskets • Soap and water Wipe gaskets with a clean soft cloth.
Drawers & Bins • Soap and water Use a soft cloth to clean drawer runners and
tracks.
Glass Shelves • Soap and water
• Glass cleaner
• Mild liquid sprays
Allow glass to warm to room temperature before
immersing in warm water.
Exterior & Handles • Soap and water
• Non Abrasive Glass Cleaner
Do not use commercial household cleaners
containing ammonia, bleach or alcohol to clean
handles. Use a soft cloth to clean smooth handles
or exterior.
DO NOT use a dry cloth to clean smooth doors.
Exterior & Handles
(Stainless Steel Models
Only)
• Soap and water
• Stainless Steel Cleaners
Never use CHLORIDE or cleaners with bleach to
clean stainless steel.
Clean stainless steel front and handles with non-
abrasive soapy water and a dishcloth. Rinse with
clean water and a soft cloth. Use a non-abrasive
stainless steel cleaner.
These cleaners can be purchased at most home
improvement or major department stores. Always
follow manufacturer’s instructions. Do not use
household cleaners containing ammonia or bleach.
NOTE: Always clean, wipe and dry with the grain
to prevent scratching. Wash the rest of the cabinet
with warm water and mild liquid detergent. Rinse
well, and wipe dry with a clean soft cloth
22 www.westinghouse.com.au
7. FOOD STORAGE GUIDE
CATEGORY PRODUCT
RECOMMENDED STORAGE TIMES FOR FRESH
FOODS *
STORAGE TIPS
REFRIGERATOR
ULTRA
CHILL
FREEZER
MEAT Sausages and
Mince
1-2 Days 3-5 Days 2-3 Months Keep cold meat at the back
of the refrigerator where it is
coldest.
Plastic can cause meat to sweat
if stored in refrigerator for more
than a day.
Roast can take up to 48 hours
to defrost properly, transfer
frozen roast to the refrigerator
2 days before use.
Chops and Steak 3-4 Days 5-7 Days 4-6 Months
Cold Meats 3-5 Days 5-7 Days 4-6 Months
Roasts 3-5 Days 1 week 12 Months
POULTRY Chicken 1-2 Days 5-7 Days 2 Months If poultry takes on a smell or
colour you are unsure about it is
best to throw it out.
Whole eggs are not suitable for
freezing, slightly beaten eggs
may be frozen for four months.
Roast Chicken 3-5 Days 1 week 12 Months
Eggs 6 Weeks Not Suitable Not Suitable
SEAFOOD Whole fish and
fillets
2-3 Days 5-7 Days 2 Months Store in an airtight container
or foil.
Never freeze prawns in salty
water as this will dehydrate
the flesh.
Lobster and Crab 1-2 Days 3-5 Days 2 Months
Prawns 1-2 Days 3-5 Days 2 Months
DAIRY Milk Until Expiry
Date
Not Suitable Not Suitable If dairy takes on a smell or
colour and you are unsure
about it, it is best to throw it
out.
Yoghurt 7- 10 Days Not Suitable Not Suitable
Hard Cheeses 2 Weeks – 2
Months
1-2 Months 2 Months
(Grated)
Depending on the variety hard
cheese can last from 2 weeks to
2 months.
Soft Cheeses 1-2 Weeks 2-4 Weeks * Not Suitable * Texture may change
depending of the type of soft
cheese
Butter 8 Weeks 3-4 Months 12 Months
FRUIT &
VEGETABLES
Every fruit and vegetable has a
dierent shelf life. Some stay fresh
for a couple of days e.g. beans,
others can last for a couple of
months e.g. onions.
Not Suitable 8-12 Months
When freezing
chop and
blanch in small
portions.
Keep vegetables in the crisper
and away from the air vents to
avoid freezing.
If you wash fruit and vegetables
before storing them make
sure they are dry or wrap in
absorbent paper before storing
in the refrigerator as this can
make them susceptible to
rotting.
Try to keep fruit and vegetables
separated as fruits that give
o high levels of ethylene
(the ripening agent) can
prematurely ripen and spoil
surrounding vegetables
IMPROTANT
* Please note, use this information as a guide only, actual storage times will vary
depending on how you use your refrigerator.
23
EN
8. TROUBLESHOOTING
Concern Potential Cause Common Solution
Automatic Ice Maker
Ice maker is not
making any ice.
• Ice maker is turned o.
• Refrigerator is not connected
to water line or water valve is
not open.
• The water supply line is kinked.
• The water filter is not seated
properly.
• The water filter may be clogged
with foreign material.
• Turn on ice maker. For the fresh food ice maker, press ice
maker on-o button once.
• Connect the unit to the household water supply and ensure
the water valve is open.
• Ensure that the supply line does not kink when the
refrigerator is pushed into place against the wall.
• Remove and re-install the water filter. Be sure to seat it
fully into the locked position.
• If water dispenses slowly or not at all, or if the filter is six
months old or older, it should be replaced.
Ice maker is not
making enough ice.
• Ice maker is producing less ice
than you expect.
• The water filter may be clogged
with foreign material.
• The water supply line is kinked.
• Water pressure is extremely low.
Cut-o and cut-on pressures are
too low
(well systems only).
• Reverse osmosis system is in
regenerative phase.
• The ice maker will produce approximately 1 kg of ice every
24 hours depending on usage conditions.
• If water dispenses slower than normal, or if the filter is six
months old or older, it should be replaced.
• Ensure that the supply line does not kink when the
refrigerator is pushed into place against the wall.
• Have someone turn up the cut-o and cut-on pressure on
the water pump system (well systems only).
• It is normal for a reverse osmosis system to be below 137
kPa (20 psi) during the regenerative phase.
Ice cubes are freezing
together.
• Ice cubes are not being
used frequently enough or
interruption of power for
prolonged time.
• Ice cubes are hollow (shells
of ice with water inside). The
hollow cubes break open in the
bin and leak their water onto
existing ice, which causes it to
freeze together.
• Remove ice container and discard ice. The ice maker will
produce fresh supply. Ice should be used at least twice
weekly to keep the cubes separated.
• This generally occurs when the ice maker does not get
enough water. This is usually the result of a clogged water
filter or restricted water supply. Replace the water filter and
if the condition still occurs, check to see if the water valve
is not turned on all the way or if there is a kinked water
supply line.
Dispenser (Ice & Water)
Dispenser (Ice & water)
not dispensing ice.
• There is no ice in the bin to be
dispensed.
• The refrigerator doors are not
completely closed.
• Dispenser paddle has been
pressed too long and the
dispenser motor has overheated.
• See the “Ice maker is not making any ice” section.
• Be sure the refrigerator doors are completely closed.
• The motor overload protector will reset in about three
minutes and then ice can be dispensed.
Ice dispenser is
jammed.
• Ice has melted and frozen
around auger due to infrequent
use, temperature fluctuations,
and/or power outages.
• Ice cubes are jammed between
ice maker and back of ice
container.
• Remove ice container, thaw, and empty the contents. Clean
container, wipe dry, and replace in proper position. When
new ice is made, dispenser should operate.
• Remove ice cubes that are jamming the dispenser.
Dispenser (Ice & water)
not dispensing water.
• Water filter not seated properly.
• Water filter is clogged.
• Household water line valve is
not open.
• Remove and reinstall the water filter. Be sure to rotate it to
the right until it stops and the grip end is vertical.
• Replace filter cartridge. Be sure to rotate it to the right until
it stops and the grip end is vertical.
• Open household water line valve. See CONCERN column
AUTOMATIC ICE MAKER.
24 www.westinghouse.com.au
Concern Potential Cause Common Solution
Water not cold enough.
• As warmer tap water goes
through the filter and enters the
water supply system, the chilled
water is pushed through to
the dispenser. Once the chilled
water is used up, it will take
several hours to bring the freshly
replaced water to a cooler
temperature.
• Add ice to cup or container before dispensing water.
Water has an odd taste
and/or odor.
• Water has not been dispensed
for an extended period of time.
• Unit not properly connected to
cold water line.
• Draw and discard 10-12 glasses of water to freshen the
supply.
• Connect unit to cold water line that supplies water to the
kitchen faucet.
Opening/Closing Of Doors/Drawer
Door(s) will not close.
• Door was closed too hard,
causing other door to open
slightly.
• Refrigerator is not level. It
rocks on the floor when moved
slightly.
• Refrigerator is touching a wall
or cabinet.
• Check gasket and cabinet
interface for any obstructions.
• Close both doors gently.
• Ensure floor is level and solid, and can adequately support
the refrigerator. Contact a carpenter to correct a sagging
or sloping floor.
• Ensure floor is level and solid, and can adequately support
the refrigerator. Contact a carpenter to correct a sagging
or sloping floor.
• Clean the refrigerator door gaskets and interface with
warm, soapy water to remove any grease, dirt and grime
from the surface. Wipe clean with a dry cloth. Inspect the
gasket to make sure it is thoroughly clean.
Drawers are difficult to
move.
• Food is touching shelf on top
of drawer.
• Track that drawers slide on is
dirty.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed on track.
• Clean drawer, rollers, and track.
• See Care & Cleaning.
Running of Refrigerator
Compressor does not
run.
• Refrigerator is in defrost cycle.
• Plug at electrical outlet is
disconnected.
• House fuse blown or tripped
circuit breaker.
• Power outage.
• This is normal for a fully automatic defrost refrigerator. The
defrost cycle occurs periodically, lasting about 30 minutes.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15 amp time-delay fuse. Reset
circuit breaker.
• Check house lights. Call local electric company.
Refrigerator seems to
run too much or too
long.
• Your variable speed compressor
is designed to run 100% of the
time except during the defrost
cycle. At times it will run faster,
such as after a defrost cycle.
• It is normal for the compressor to run continuously except
during defrost mode.
Digital Temperature Setting Display
Digital temperature
displays an error.
• Electronic control system
has detected a performance
problem.
• Call your Electrolux service representative, who can
interpret any messages or number codes flashing on the
digital displays.
Water/Moisture/Frost Inside Refrigerator
Moisture collects on
inside of refrigerator
walls.
• Weather is hot and humid.
• Flipper mullion
• The rate of frost buildup and internal sweating increases.
• Adjust flipper mullion. (See “To adjust the flipper mullion”
in the Installation section.)
Water collects on
bottom side of drawer
cover.
• Vegetables contain and give o
moisture.
• It is not unusual to have moisture on the bottom side of
the cover.
25
EN
Concern Potential Cause Common Solution
Water/Moisture/Frost Inside Refrigerator
Water collects in
bottom of drawer.
• Washed vegetables and fruit
drain while in the drawer
• Dry items before putting them in the drawer. Water
collecting in bottom of drawer is normal
Moisture collects on
outside of refrigerator
or between doors.
• Weather is humid. • This is normal in humid weather. When humidity is lower,
the moisture should disappear.
Food in Fresh Food Compartment
Food is freezing.
• Temperature setting is too low.
• Temperature sensor is covered
by food (right side of fresh food
area).
• Food is covering the air ports.
• Move the setting to a higher degree.
• Allow space for air flow to the sensor.
• Allow space between the air ports and the food.
26 www.westinghouse.com.au
NOISES
Appliance noise
Your new refrigerator may make sounds that your old one didn’t make. Because the sounds
are new to you, you might be concerned about them. Most of the new sounds are normal.
Hard surfaces, like the floor, walls and cabinets, can make the sounds seem louder than they
actually are. The following describes the kinds of sounds and what may be making them.
BRRR
!
HISSS!
CLICK!
BLUBB!
CRACK!
SSSRR
R!
OK
CLICK!
CLICK!
SSSRRR!
SSSRRR!
BRRR!
BRRR!
HISSS!
HISSS!
BLUBB!
BLUBB!
CRACK!CRACK!
27
EN
This document sets out the terms and conditions of the product
warranties for Westinghouse Appliances. It is an important
document. Please keep it with your proof of purchase documents
in a safe place for future reference should there be a manufacturing
defect in your Appliance. This warranty is in addition to other rights
you may have under the Australian Consumer Law.
1. In this warranty:
(a) ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the
Competition and Consumer Act 2010;
(b) ‘Appliance’ means any Electrolux product purchased by you and
accompanied by this document;
(c) ‘ASC’ means Electrolux’s authorised serviced centres;
(d) ‘Westinghouse’ is the brand controlled by Electrolux Home Products
Pty Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004
762 341 in respect of Appliances purchased in Australia and Electrolux
(NZ) Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount
Wellington, in respect of Appliances purchased in New Zealand;
(e) ‘WarrantyPeriod’meanstheperiodspeciedinclause3ofthis
warranty;
(f) ‘you’ means the purchaser of the Appliance not having purchased
the Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. Application: This warranty only applies to new Appliances, purchased
and used in Australia or New Zealand and is in addition to (and does not
exclude, restrict, or modify in any way) other rights and remedies under
a law to which the Appliances or services relate, including any non-
excludable statutory guarantees in Australia and New Zealand.
3. Warranty Period: Subject to these terms and conditions, this warranty
continues for in Australia for a period of 24 months and in New Zealand
for a period of 24 months, following the date of original purchase of the
Appliance.Speciccomponentsarewarrantedagainstmanufacturing
defects in Australia and New Zealand for the periods listed below;
• Compressor – Further 3 years
• External Condenser – Further 3 years
• Evaporator – Further 3 years
• Drier – Further 3 years
4. Repair or replace warranty: During the Warranty Period, Electrolux
or its ASC will, at no extra charge if your Appliance is readily accessible
for service, without special equipment and subject to these terms and
conditions, repair or replace any parts which it considers to be defective.
Electrolux may, in its absolute discretion, choose whether the remedy
oeredforavalidwarrantyclaimisrepairorreplacement.Electroluxorits
ASC may use refurbished parts to repair your Appliance. You agree that
any replaced Appliances or parts become the property of Electrolux.
5. Travel and transportation costs: Subject to clause 7, Electrolux will
bear the reasonable cost of transportation, travel and delivery of the
Appliance to and from Electrolux or its ASC. Travel and transportation will
be arranged by Electrolux as part of any valid warranty claim.
6. Proof of purchase is required before you can make a claim under this
warranty.
7. Exclusions: You may not make a claim under this warranty unless the
defect claimed is due to faulty or defective parts or workmanship. This
warranty does not cover:
(a) lightglobes,batteries,ltersorsimilarperishableparts;
(b) parts and Appliances not supplied by Electrolux;
(c) cosmeticdamagewhichdoesnotaecttheoperationofthe
Appliance;
(d) damage to the Appliance caused by:
(i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintain or service;
(iii) improper, negligent or faulty servicing or repair works done by
anyone other than an Electrolux authorised repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix) failure to comply with any additional instructions supplied with
the Appliance;
In addition, Electrolux is not liable under this warranty if:
(a) the Appliance has been, or Electrolux reasonably believes that the
Appliance has been, used for purposes other than those for which
the Appliance was intended, including where the Appliance has
been used for any non-domestic purpose;
(b) theApplianceismodiedwithoutauthorityfromElectroluxinwriting;
(c) the Appliance’s serial number or warranty seal has been removed
or defaced.
8. How to claim under this warranty: To enquire about claiming under
this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the
terms of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
9. Australia: For Appliances and services provided by Electrolux in
Australia: Electrolux goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to
have the Appliance repaired or replaced if the Appliance fails to be of
acceptable quality and the failure does not amount to a major failure.
‘Acceptable quality’ and ‘major failure’ have the same meaning as
referred to in the ACL.
10. New Zealand: For Appliances and services provided by Electrolux
in New Zealand, the Appliances come with a guarantee by Electrolux
pursuant to the provisions of the Consumer Guarantees Act, the Sale
of Goods Act and the Fair Trading Act. Where the Appliance was
purchased in New Zealand for commercial purposes the Consumer
Guarantee Act does not apply.
11.Condentiality: You accept that if you make a warranty claim, Electrolux
and its agents including ASC may exchange information in relation to you
to enable Electrolux to meet its obligations under this warranty.
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: WESTINGHOUSE REFRIGERATORS AND FREEZERS
Important Notice
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.
AUSTRALIA
FOR SERVICE
ortondtheaddressofyournearest
authorised service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call
FOR SPARE PARTS
ortondtheaddressofyournearest
spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call
NEW ZEALAND
FOR SERVICE
ortondtheaddressofyournearest
authorised service centre in New Zealand
PLEASE CALL 0800 10 66 10
FOR SPARE PARTS
ortondtheaddressofyournearest
spare parts centre in New Zealand
PLEASE CALL 0800 10 66 20
WFridgeFreezer_Warr_Jul19
28 www.westinghouse.com.au
and Westinghouse are trademarks of Westinghouse Electric Corporation.
Used under license.
All Rights Reserved.
email: customercare@electrolux.com.au
web: westinghouse.com.au
email: customercare@electrolux.co.nz
NEW ZEALAND
phone: 0800 436 245
fax: 0800 225 088
For more information on all Westinghouse
appliances, or for dimension and installation
information, call into your retailer, phone or email
our customer care team or visit our website:
AUSTRALIA
phone: 1300 363 640
fax: 1800 350 067
web: westinghouse.co.nz
A10883186-A-482023
© 2017 Electrolux Home Products Pty Ltd.
ABN 51 004 762 341
