Washer
User manual
WF46BG65**A*/WF53BB89**A*
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Contents
Safety information 4
What you need to know about the safety instructions 4
Important safety symbols 4
Important safety precautions 5
CALIFORNIA PROPOSITION 65 WARNING 5
Critical installation warnings 6
Installation cautions 7
Critical usage warnings 7
Usage cautions 9
Critical cleaning warnings 12
Regulatory notice 13
FCC Notice 13
IC Notice 14
Open Source Announcement 15
Installation 16
Unpacking your washer 16
What’s included 17
Installation requirements 19
Step-by-step installation 23
Before you start 28
Initial setup 28
Run Calibration (recommended) 28
Laundry guidelines 29
Detergent drawer guidelines 31
Operations 36
Multi-control panel 36
Operating a cycle 39
Cycle overview 40
Cycle chart 42
Options 44
Settings 47
Special features 50
SmartThings 52
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Maintenance 53
Self Clean+ 53
Emergency drain 54
Cleaning 55
Recovery from freezing 59
Care for an extended period of non-use 59
Cleaning the exterior 60
Cleaning the interior 60
Troubleshooting 61
Checkpoints 61
Information codes 66
Specifications 68
Fabric care chart 68
Protecting the environment 69
Declaration of conformity 69
Specification sheet 70
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Safety information
Congratulations on your new Samsung washer. This manual contains important information on the
installation, use and care of your appliance. Please take some time to read this manual to take full
advantage of your washer’s many benefits and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the
extensive features and functions of your new appliance. Please store the manual in a safe location close
to the appliance for future reference. Use this appliance only for its intended purpose as described in this
instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution and care when installing,
maintaining and operating your washer.
Because the following operating instructions cover various models, the characteristics of your washer may
differ slightly from those described in this manual and not all warning signs may be applicable. If you have
any questions or concerns, contact your nearest service center or find help and information online at www.
samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or property damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate
this appliance, familiarize yourself with its operation and exercise care when using it.
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Important safety precautions
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using
your appliance, follow basic precautions, including the following:
1. Read all instructions before using the appliance.
2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with
gasoline, dry-cleaning solvents, other flammable or explosive substances as they give off vapors that
could ignite or explode.
3. Do not allow children to play on or in the appliance. Close supervision of children is necessary when the
appliance is used near children.
4. Before the appliance is removed from service or discarded, remove the door to the washing or drying
compartment.
5. Do not reach into the appliance if the drum is moving.
6. Do not install or store this appliance where it will be exposed to the weather.
7. Do not tamper with controls.
8. Do not repair or replace any part of the appliance or attempt any servicing unless specifically
recommended in the user-maintenance instructions or in published user repair instructions that you
understand and have the skills to carry out.
9. Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash
water. These substances give off vapors that could ignite or explode.
10. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used
for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such
a period, before using a washer or combination washer-dryer, turn on all hot water faucets and let the
water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame during this time.
CALIFORNIA PROPOSITION 65 WARNING
WARNING
Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
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Safety information
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Critical installation warnings
WARNING
The installation of this appliance must be performed by a qualified technician or service company.
• Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into a wall socket that meets local electrical specifications. Use the socket for this
appliance only, and do not use an extension cord.
• Sharing a wall socket with other appliances, using a power strip, or extending the power cord may result
in electric shock or fire.
• Ensure that the voltage, frequency, and current supplied to the washer matches those listed in the
product specifications. Failure to do so may result in electric shock or fire. Plug the power plug into the
wall socket firmly.
Remove all foreign substances such as dust or water from the power plug terminals and contact points
using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or fire.
Plug the power plug into the wall socket so that the cord is running towards the floor.
• If you plug the power plug into the socket in the opposite direction, the electric wires within the cable
may be damaged and this may result in electric shock or fire.
Keep all packaging materials out of the reach of children as these may be dangerous.
• If a child places a plastic bag over his or her head, he or she can suffocate.
If the appliance, power plug, or power cord is damaged, contact your nearest service center.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, fire, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly. Make sure that the socket is in
accord with local and national regulations.
Do not install this appliance near a heater or any flammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or
water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
• Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak.
• This may result in electric shock or fire.
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Do not use an electric transformer to power the washer.
• This may result in electric shock or fire.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
• This may result in electric shock or fire.
Do not pull or bend the power cord excessively.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power
cord between objects, or push the power cord into the space behind the appliance.
• This may result in electric shock or fire.
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by pulling the plug.
• Failure to do so may result in electric shock or fire.
This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are
accessible.
Installation cautions
CAUTION
This appliance should be positioned in such a way that the power plug is easily accessible.
• Failure to do so may result in electric shock or fire due to electric leakage.
Install your appliance on a solid, level floor that can support its weight.
• Failure to do so may result in abnormal vibrations, movement, noise, or problems with the product.
Critical usage warnings
WARNING
If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest
service center.
• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately
and contact your nearest service center.
• Failure to do so may result in electric shock or fire.
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Safety information
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In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the
power plug. Do not touch the appliance or power cord.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
Do not let children play in or on the washer. In addition, when disposing of the appliance, remove the
washer door lever.
• Children can suffocate to death if trapped inside the product.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washer before using
it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol, or other
inflammable or explosive substances in the washer.
• This may result in electric shock, fire, or an explosion.
Do not open the washer door by force while it is operating (high-temperature washing/drying/spinning).
• Water flowing out of the washer may result in burns or cause the floor to be slippery. This may result in
injury.
• Opening the door by force may result in damage to the product or injury.
Do not insert your hand under the washer while an operation is in progress.
• This may result in injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while an operation is in progress.
• Plugging the power plug into the wall socket again may cause a spark and result in electric shock or fire.
Do not let children climb in or onto the appliance.
• This may result in electric shock, burns, or injury.
Do not insert your hand or a metal object under the washer while it is operating.
• This may result in injury.
Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull it straight out
of the outlet.
• Damage to the power cord may cause a short-circuit, fire, and/or electric shock.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
• When the appliance needs to be repaired or reinstalled, contact your nearest service center.
• Failure to do so may result in electric shock, fire, problems with the product, or injury.
If the water supply hose comes loose from the faucet and floods the appliance, unplug the power plug.
• Failure to do so may result in electric shock or fire.
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Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or
lightning storm.
• Failure to do so may result in electric shock or fire.
If any foreign substance enters the appliance, unplug the power plug and contact your nearest Samsung
Customer Service.
• This may result in electric shock or fire.
Do not let children (or pets) play in or on your washer. The washer door does not open easily from the inside
and children may be seriously injured if trapped inside.
Usage cautions
CAUTION
If the washer is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the
power plug and clean the washer using a damp, soft cloth.
• Failure to do so may result in discoloration, deformation, damage, or rust.
The front glass may be broken by a strong impact. Take care when using the washer.
• If the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the faucet slowly.
Open the faucet slowly after a long period of non-use.
• The air pressure in the water supply hose or the water pipe may damage a product part or result in a
water leak.
If a draining error occurs during an operation, check if there is a draining problem.
• If the washer is used when it is flooded because of a draining problem, it may result in electric shock or
fire.
Insert the laundry into the washer completely so that the laundry does not get caught in the door.
• If laundry gets caught in the door, it may result in damage to the laundry or the washer, or result in a
water leak.
Turn the water supply off when the washer is not being used.
• Ensure that the water supply hose connectors are properly tightened.
Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g. waste,
thread, hair, etc.).
• If a foreign substance is caught in the door or the door is not completely closed, it may cause a water
leak.
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Safety information
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Open the faucet and check if the water supply hose connectors are firmly tightened and that there are no
water leaks before using the product.
• If the connectors on the water supply hoses are loose, it may result in a water leak.
The product you have purchased is designed for domestic use only.
Using the product for business purposes qualifies as a product misuse. If the product is used for business
purposes, it will not be covered by the standard warranty provided by Samsung and no responsibility can
be attributed to Samsung for malfunctions or damages resulting from such misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes,
chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, fire, problems with the product, or injury.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, this may result in electric shock, fire, or problems with the product.
Do not place objects that generate electromagnetic fields near the washer.
• This may result in injury due to a malfunction.
Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.
• This may result in burns or injury.
Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special cycle
for washing these items.
(*): Woolen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits, and
bicycle, motor cycle and car covers, etc.
• Do not wash thick or hard mats even if the washer mark is on the care label. This may result in injury or
damage to the washer, walls, floor, or clothing due to abnormal vibrations.
• Do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and stick to
inside the drum, and this may result in malfunction such as a drainage error.
Do not operate the washer when the detergent drawer is removed.
• This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
• This may result in burns.
The door glass becomes hot during washing and drying. Therefore, do not touch the door glass.
Also, do not allow children to play around the washer or touch the door glass.
• This may result in burns.
Do not insert your hand into the detergent drawer.
• This may result in injury as your hand may be caught by the detergent input device.
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• Do not use the liquid detergent container (on applicable models only) for powdered detergent. Remove
the container and put powdered detergent directly into the Main wash compartment.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the washer.
• This may result in damage to the washer, or injury and death in the case of pets, due to the abnormal
vibrations.
Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams, or lotions usually found in skincare shops or massage
clinics.
• This may cause the rubber seal to become deformed and result in a water leak.
Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of time.
• Doing either may cause the drum to rust.
• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the surface and
use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry
cleaning detergent.
• This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil.
Do not use water from water cooling/heating devices.
• This may result in problems with the washer.
Do not use natural hand-washing soap for the washer.
• If it hardens and accumulates inside the washer, it may result in problems with the product,
discoloration, rust, or bad odors.
Place socks and brassieres in a washing net and wash them with the other laundry.
Do not wash large laundry items such as bedding in the washing net.
• Failure to do so may result in injury due to abnormal vibrations.
Do not use hardened detergent.
• If it accumulates inside the washer, it may result in a water leak.
Make sure that the pockets of all the clothing items to be washed are empty.
• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive damage to
the appliance.
Do not wash clothing with large buckles, buttons, or other heavy metal objects in the washer.
Sort the laundry by color on the basis of its colorfastness and select the recommended cycle, water
temperature, and additional functions.
• Failure to do this may result in discoloration or fabric damage.
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Take care that children’s fingers are not caught in the door when you close it.
• Failure to do so may result in injury.
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use a strong acidic cleaning agent.
Do not use benzene, thinner, or alcohol to clean the appliance.
• This may result in discoloration, deformation, damage, electric shock, or fire.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failure to do so may result in electric shock or fire.
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Regulatory notice
FCC Notice
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
This device complies with Part 15 of FCC Rules. Operation is Subject to following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received including interference that cause undesired
operation.
For products sold in the US and Canadian markets, only channels 1–11 are available. You cannot select any
other channels.
FCC STATEMENT:
This equipment has been tested and found to comply within the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorienting or relocating the receiving antenna
• Increasing the separation between the equipment and receiver
• Connecting the equipment to an outlet that is on a different circuit than the radio or TV.
• Consulting the dealer or an experienced radio/TV technician for help.
FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator
and your body. This device and its antenna(s) must not be colocated or operated in conjunction with any
other antenna or transmitter.
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Regulatory notice
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IC Notice
The term "IC" before the radio certification number only signifies that Industry Canada technical
specifications were met. Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired operation of
the device.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.
For products sold in the US and Canadian markets, only channels 1–11 are available. You cannot select any
other channels.
IC RADIATION EXPOSURE STATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated so there is at least 8 inches (20 cm)
between the radiator and your body. This device and its antenna(s) must not be colocated or operated in
conjunction with any other antenna or transmitter.
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Open Source Announcement
The software included in this product contains open source software. You may obtain the complete
corresponding source code for a period of three years after the last shipment of this product by contacting
our support team via http://opensource.samsung.com (Please use the "Inquiry" menu.)
It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-
ROM; a minimal charge will be required.
The following URL http://opensource.samsung.com/opensource/SMART_AT_051/seq/0 leads to the
open source license information as related to this product. This offer is valid to anyone in receipt of this
information.
NOTE
Hereby, Samsung Electronics, declares that the radio equipment type appliance is in compliance with
Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet
address: The official Declaration of conformity may be found at http://www.samsung.com, go to Support >
Search Product Support and enter the model name.
Wi-Fi max transmitter power : 20 dBm at 2.412 GHz – 2.472 GHz
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Installation
Follow these instructions carefully to ensure proper installation of the washer and to prevent accidents
when doing laundry.
WARNING
Certain internal parts are intentionally not grounded and may present a risk of electric shock only during
servicing. Service personnel – Do not contact the following parts while the appliance is energized: Control
board, heat sink, motor, inlet valve and pump.
Unpacking your washer
Unpack your washer and inspect it for shipping damage. Make sure you have received all the items shown
on the next page. If your washer was damaged during shipping, or you do not have all of the items, call
1-800-SAMSUNG (1-800-726-7864). To prevent personal injury or strain, wear protective gloves whenever
lifting or carrying the unit.
WARNING — Packing materials can be dangerous to children; Keep all packing material (plastic bags,
polystyrene, etc.) well out of children’s reach.
CAUTION
You must have at least 2 people unpack the washer. To
remove the bottom cushion of the packing materials, do
not tip the washer over on its front side. When removing
the bottom cushion, be sure the shipping bolts are
attached to the product. Otherwise, the leveling feet
may detach, causing vibration and noise. When you lay
the washer down to remove the carton base, protect the
side of the washer and lay it down carefully. Never lay
your washer on its back or front.
CAUTION
Do not grab or pull the drain hose to drag and move the
product.
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What’s included
Make sure all the parts are included in the product package. If you have a problem with the washer or the
parts, contact a local Samsung customer center or the retailer.
NOTE
The appearance of the actual product may differ from the image shown.
07
08
10
03
04
02
01
06
05
8A
11
12
01 Release lever 02 Detergent drawer (Auto
dispenser)
03 Drum
04 Door 05 Worktop 06 Multi-control panel
07 Power plug 08 Drain hose 09 Filter cover
10 Levelling feet 11 Drain filter 12 Emergency drain tube
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Parts supplied
Wrench Bolt caps Hose guide Cable tie Anti-slip pads
Parts not supplied
Water hoses (sold separately)
Tools needed for installation
Phillips screwdriver Level Adjustable pliers Measuring tape
NOTE
• Bolt caps: The number (3 to 6) of bolt caps provided depends on the model.
• The appearance of the washer and provided accessories may differ with the model.
• To purchase an accessory or lost part, contact a local Samsung service center or the retailer.
CAUTION
• Do not reuse old water hoses, which may leak or burst, causing flooding and/or property damage.
• Make sure rubber washers are inserted in each coupling of both water hoses.
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Installation requirements
Electrical supply and grounding
• AC 120 V / 60 Hz / 15 AMP fuse or circuit breaker is required.
• Use an individual branch circuit. Connect only the washer to the circuit.
To ensure proper grounding, the washer comes with a power cord featuring a three-prong grounding plug
for use in a properly installed and grounded outlet.
Check with a qualified electrician or service person if you are not sure about the grounding.
Do not modify the provided plug. If it does not fit the outlet, call a qualified electrician to install a proper
outlet.
WARNING
• Do NOT use an extension cord.
• Use only the power cord that comes with the washer.
• Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes.
• Improperly connected grounding conductors may cause electric shock.
• To prevent unnecessary risk of fire, electrical shock, or personal injury, all wiring and grounding must be
done in accordance with local codes, or in the absence of local codes, in accordance with the National
Electrical Code, ANSI/NFPA No. 70-Latest Revision (for the U.S.) or the Canadian Electrical Code CSA
C22.1 – Latest Revisions and local codes and ordinances. It is your responsibility to provide adequate
electrical service for your washer.
Water supply
Proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water pressure less than 20 psi
(137 kPa) may cause the water valve not to close completely. Or, it may take longer to fill the drum, causing
the washer to turn off. Water taps must be within 4 ft. (122 cm) from the rear of the washer so that the inlet
hoses reach the washer.
To reduce the risk of leaks:
• Make sure water taps are easily accessible.
• Turn off the taps when the washer is not in use.
• Check for any leaks at the water inlet hose fittings on a regular basis.
CAUTION
Before using the washer for the first time, check all connections at the water valve and taps for any leaks.
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Drain
Samsung recommends a standpipe 18 in. (460 mm) high. The drain hose must be connected through the
hose clip to the standpipe, and the standpipe must fully cover the drain hose.
Flooring
For best performance, the washer must be installed on a solid floor. Wood floors may need to be reinforced
to minimize vibration and/or unbalanced loads. Carpeting and soft tile surfaces do not provide good
resistance to vibrations and may cause the washer to move slightly during the spin cycle.
CAUTION
Do NOT install the washer on a platform or a poorly supported structure.
Water temperature
Do not install the washer in areas where water may freeze as the washer always retains some water in
its water valves, pumps, and/or hoses. Frozen water can cause damage to belts, the pump, and other
components of the washer.
Dimensions
A. Overall height 38.7 in. (984 mm)
B. Width 27 in. (686 mm)
C. Depth with door open
WF53BB89**A* : 56.3 in. (1430 mm)
WF46BG65**A* : 52.4 in. (1330 mm)
D. Depth
WF53BB89**A* : 34.4 in. (875 mm)
WF46BG65**A* : 31.3 in. (796 mm)
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Clearance requirement
This clearance requirement is applicable for washers only.
NOTE
• For dryer’s clearance requirement, see the dryer’s user manual.
• If the washer and dryer have different clearance requirements, use the one with the larger value.
Alcove or closet installations
Minimum clearance for stable operation:
Sides Top Rear Front
1 in. (25 mm) 1 in. (25 mm) 2 in. (50 mm) 1 in. (25 mm)
If both the washer and a dryer are installed in the same location, the front of the alcove or closet must have
two unobstructed air openings for a combined minimum total area of 72 in.
2
(465 cm
2
).
Undercounter installation
B
C
A
A 39.6 in. (1006 mm)
B 1 in. (25 mm)
C 1 in. (25 mm)
Pedestal installation
A 2 in. (50 mm)
B 6 in. (152 mm)
C 52.8 in. (1341 mm)
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Installation
English22
This clearance requirement is applicable for washer and dryer pair installation.
Side by side installation
A 1 in. (25 mm)
B
2 in. (50 mm)
* This clearance requirement only
applies to the washer. For dryer's
clearance requirement, see the
dryer's user manual.
C
WF53BB89**A* : 2 in. (50 mm)
WF46BG65**A* : 5.1 in. (129mm)
D 6 in. (152 mm)
E
WF53BB89**A* : 77.6 in. (1971 mm)
WF46BG65**A* : 78.5 in. (1994 mm)
NOTE
If you install a new dryer next to the washer you have
been using, the dryer may stick out at front more than
the washer.
Stacked installation
WARNING
• Samsung’s washers and dryers can be stacked to
maximize usable space.
• The dryer feet need to be removed to stack the
washer and dryer. You can purchase an optional
stacking kit from your Samsung retailer.
- WF46BG65**A* models: SKK-8MC
- WF53BB89**A* models: SKK-9MC*
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English 23
Step-by-step installation
STEP 1 Select a location
Location requirements:
• A solid, level surface without carpeting or flooring that may obstruct ventilation
• No direct sunlight
• Adequate room for ventilation and wiring
• Ambient temperature always higher than the freezing point (32 °F / 0 °C)
• Away from heat sources
STEP 2 Remove the shipping bolts
1. After unpack the product and remove all shipping
bolts.
NOTE
Use the enclosed end of the supplied wrench to remove
the shipping bolts.
2. Fill the holes with the supplied plastic bolt caps.
Keep the shipping bolts for future use.
WARNING
• The shipping bolts secure the tub during product transportation and reduce the chance of suspension
damage. Remove the shipping bolts before using the product and only reinsert them if you need to
move the product.
• Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags,
polystyrene, etc.) out of children’s reach.
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Installation
English24
STEP 3 Adjust the leveling feet
1. Gently slide the washer into position. Excessive force
may damage the leveling feet.
2. Using a wrench, turn the leveling feet clockwise
or counterclockwise to adjust the height until the
washer is level.
3. Using a flathead screwdriver, tighten the locking
nuts (A).
NOTE
Use the open-end of the supplied wrench to adjust the
leveling feet.
STEP 4 Connect the water hose
B
A
CAUTION
• Make sure to use new water hoses and that rubber
gaskets (B) are inside the couplings (A) at both ends
of the hoses. Water hoses without the gaskets may
leak.
• Allow 5 in. (127 mm) of space between the back of
the washer and the wall to prevent water hoses from
being kinked. Kinked hoses may cause water leaks.
• If there is a water leak, stop using the washer and
contact a local Samsung service center. A water leak
may cause electric shock.
• Do not stretch the water hoses by force. If a hose is
too short, replace the hose with a longer hose.
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English 25
1. Attach the water hoses to the hot and cold water
taps, and then hand tighten the water hose fittings
until they are tight. Then, use pliers to tighten the
fittings by an additional two-thirds of a turn. To avoid
damaging the fittings, do not overtighten them.
2. Pull the water hoses to check if they are firmly
connected.
3. Put the other ends of the hoses into a bucket, and
then open the water taps for 10 - 15 seconds to
remove impurities. When done, close the taps.
4. Attach the water hoses to the hot and cold water
inlets on the back of the washer, and then hand
tighten the water hose fittings until they are
tight. Then, use pliers to tighten the fittings by an
additional two-thirds of a turn.
NOTE
If you do not want to use the hot water supply hose,
attach the water intake cap to the hot water supply
intake. When you do a wash, press Temp. to select Cold.
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Installation
English26
5. Open the water taps, and check for leaks.
STEP 5 Connect the drain hose
To a Laundry Tub or Drain Pipe
1. Check the height (A) of your drain system and make
sure the minimum and maximum heights shown
below are met.
Minimum 18 in. (46 cm)
Maximum 96 in. (245 cm)
NOTE
• Make sure to measure the height from the floor
where the washer is placed.
• Draining efficiency may be reduced if the drain
system is at the maximum height.
• To prevent the washer from siphoning water, do not
use a drain system below the minimum height.
9
2. Attach the drain hose to the plastic hose guide (B).
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English 27
*
A
(*): Min. 6 in. (152 mm), Max. 8 in. (203 mm)
3. Route the drain hose to the drain system.
CAUTION
• If using a standpipe, make sure the standpipe and
drain hose connection is not airtight.
• If using a standpipe, make sure the drain hose is
inserted at least 6 in. (152 mm) but no more than 8 in.
(203 mm) into the standpipe.
4. Secure the drain hose with cable ties.
AA
Over the edge of a wash basin
The drain hose must be placed no lower than 24 in. (60
cm) and no higher than 35 in. (90 cm) from the floor. To
keep the spout of the drain hose bent, use the supplied
plastic hose guide (A). Secure the guide to the wall using
a hook to ensure stable drainage.
STEP 6 Remove the film inside the door
B
Remove the small circle of film (B) above the door latch
before use.
STEP 7 Power on
Plug the power cord into an AC 120 V / 60 Hz / 15 AMP approved electrical outlet protected by a fuse or
circuit breaker. Then, press Power to turn on the washer.
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English28
Before you start
Initial setup
• When you turn on the washer for the first time, the screen shows the initial setup process. Follow the
on-screen instructions to complete it.
• Once you select a language, the language selection screen will not reappear. However, you must
complete a wash cycle once to stop the tutorial screen from reappearing.
• The initial setup includes language selection and a brief tutorial.
• Tap OK to skip to the next screen.
01 Language selection 02 Welcome screen
Turn dial & Tap OK
Español
English
Welcome!
03 Tutorial
Let’s explore
your new washer!
[Tap OK to skip]
All Done!
A washer that knows you!
Run Calibration (recommended)
Calibration ensures accurate weight detection by the washer. Make sure the drum is empty before running
Calibration.
1. Tap to turn the power on.
2. Tap WASHER.
3. Tap and hold Options for 3 seconds.
4. Turn the Navigation dial to select Calibration, and then tap OK.
- Calibration does not start if the door is not closed properly.
- The drum rotates clockwise and anticlockwise for about 3 minutes.
5. Tap and hold to start operation.
- When calibration is complete, the "Calibration complete" message appears on the display and the
washer turns off automatically.
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English 29
Laundry guidelines
STEP 1 Sort
Sort the laundry according to these criteria:
• Care Label: Sort the laundry into cottons, mixed fibers, synthetics, silks, wools, and rayon.
• Color: Separate whites from colors.
• Size: Mixing different sized items together in the drum improves the washing performance.
• Sensitivity: Wash delicate items separately. For pure, new woolen items, curtains, and silk items, check
the labels on the items.
NOTE
Make sure to check the care label on all clothing, and sort clothing accordingly before starting the wash.
STEP 2 Empty pockets
Empty all the pockets of your laundry items
• Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as
the drum.
Turn clothing with buttons and embroideries inside out
• If pants or jacket zippers are open while washing, the drum may be damaged. Zippers should be closed
and fixed with a string.
• Clothing with long strings may become entangled with other clothes. Make sure to tie the strings
before starting the wash.
STEP 3 Use a laundry net
• Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may break
through and tear other laundry items.
• Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become caught around
the door. Place them inside a fine laundry net.
• Do not wash the laundry net by itself without other laundry. This may cause abnormal vibrations that
could move the washer and result in injury.
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Before you start
English30
STEP 4 Determine the load capacity
Do not overload the washer. Overloading may cause the washer to wash improperly.
NOTE
When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be
reduced.
For bedding or bedding covers, the recommended maximum spin level is Level 2 or Level 3, and the load
capacity is 7 lb (3.0 kg) or less.
CAUTION
If the laundry is unbalanced and the "Unbalanced laundry detected" information code is displayed,
redistribute the load. Unbalanced laundry may reduce spinning performance.
STEP 5 Add the correct detergent type
The type of detergent you use - general purpose, specifically for woolens, etc. - depends on the type of
fabric (cotton, synthetic, delicate items, wool), color, wash temperature, and degree of soiling. Regardless
of the specific type of detergent you use, always use "low suds" HE laundry detergent which is designed for
automatic washers.
NOTE
• Follow the detergent manufacturer’s recommendations based on the weight of the laundry, the degree
of soiling, and the hardness of the water in your local area. If you are not sure about the water hardness,
contact your local water authority.
• Do not use detergent that tends to harden or solidify. This detergent may remain after the rinse cycle,
blocking the drain outlet.
CAUTION
When washing wool using the WOOL cycle, use only a neutral liquid detergent. Powdered detergent used
with the WOOL cycle can remain on the laundry and discolor it.
Use HE detergent only
For the best cleaning results, use a high efficiency detergent such as Tide
HE, Wisk HE, Cheer HE or Gain HE*. High efficiency detergents contain suds
suppressors that reduce or eliminate suds. When fewer suds are produced, the
load tumbles more efficiently and cleaning is maximized. (* Brand names are
trademarks of their respective manufacturers.)
WARNING
For best results, use HE detergents only. Do not use non-HE detergent, organic
detergent, natural detergent or HE detergents with natural ingredients (such as
vinegar, baking soda).
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English 31
Detergent drawer guidelines
The automatic dispenser models provide a four-compartment dispenser: two compartments for auto-
dispensing and another parts for manual input. With the automatic dispensing option on, the washer
dispenses an adequate amount of detergent or fabric softener for each load. See below for details:
Bleach
Manual
Detergent
AUTO
DETERGENT
Liquid only
AUTO
SOFTENER
D
C
A
B
E
A. Auto detergent compartment
- Use liquid detergent only.
B. Auto softener compartment
- Use fabric softener only.
C. Manual detergent compartment
- If necessary, add detergent manually as
instructed by the detergent manufacturer.
- To use the detergent in this compartment, make
sure the auto-dispensing option is off. (For more
information on turning the auto-dispensing off,
see the "Dose per Wash" and "Dose per Rinse"
section on page 45.
- Do not exceed the max line (E) when adding liquid
detergent.
- If you want to use the powdered detergent,
remove the liquid detergent container before
putting the powdered detergent.
D. Manual bleach compartment
- Add liquid chlorine bleach. Do not exceed the max
line.
CAUTION
• Auto dispensing feature is on automatically as a default setting which can be turned off from Options
menu. When Auto Dispensing is on and the Auto Dispensing cartridge is not filled with detergent, then
the user will receive the following message each time of use: "Refill Auto detergent dispenser", "Refill
Auto softener dispenser", "Refill Auto detergent and softener dispensers".
• Do not add an excessive amount of detergent. This may affect the washing results adversely.
• Do not use any cleaning agents for cleaning the detergent drawer, as they could enter the unit and
remain in the drum. Chemical residue in the drum deteriorates the washing performance.
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Before you start
English32
• When using the manual detergent/bleach compartments, make sure to add the detergent and bleach
into the correct compartment. When adding the liquid detergent or bleach, make sure the liquid
detergent/bleach container is in the correct compartment. Otherwise, it may result in poor washing
performance.
CAUTION
• Do not operate the washer with the compartments not placed in the detergent drawer.
- A water leak may cause electric shock or injury.
• Do not use the following types of detergent in the drawer.
- Tablet, capsule, ball, or net types.
• Do not use gel-type or viscous detergent/softener in the detergent drawer as they may not flow well.
- Read the detergent/softener manufacturer's instructions before using them in the washer.
• Do not carry any removed compartment. Put the compartment back in place.
- Otherwise, the compartment may shake and cause the content to spill out.
• Empty the compartments in the detergent drawer before moving the washer to prevent any content
from spilling out on the floor.
NOTE
• The "Detergent drawer is open" message appears if the detergent drawer is not completely closed.
Close the detergent drawer before you start the washer.
• If message "Refill Auto detergent dispenser", "Refill Auto softener dispenser", or "Refill Auto detergent
and softener dispensers" appears on the display, refill the corresponding compartment.
• Detergent/softener is not automatically dispensed in the Wool, Delicates, Outdoor, and Activewear
cycles. To dispense detergent/softener in the Wool, Delicates, Outdoor, and Activewear cycles, you must
manually set the input level of detergent/softener.
• Do not exceed the max line when filling detergent and softener.
• For special detergent or softener (for wool, baby clothes, etc.), purchase additional compartments and
use the new compartments exclusively for the special detergent or softener.
• It may be hard to open the detergent drawer with just your fingertips. Grab the detergent drawer handle
firmly with your hand and pull to open it.
• Push the detergent drawer all the way to the end to close it. You will hear a click sound when the drawer
is properly closed.
• If you feel softener scent is weak, set the softener input level to High.
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English 33
To use the bleach compartment
Add only liquid chlorine bleach to the bleach
compartment. Do not exceed the max line.
CAUTION
• Do not add the liquid bleach without the liquid
bleach container in the manual bleach compartment.
• Do not add undiluted liquid chlorine bleach directly
to the load or to the drum. It is a powerful chemical
and can cause fabric damage, such as weakening of
the fibers or color loss if not used properly.
To use oxygen boosters or color-safe bleach
Oxygen boosters or color-safe bleach can increase
washing performance. Make sure to add the oxygen
booster or color-safe bleach after putting the laundry
into the drum.
NOTE
To use both powdered detergent and powdered oxygen
booster or powdered color-safe bleach, it is more
effective to put them together into the drum before
loading the laundry.
To apply washing agents to the auto dispenser
NOTE
• If message "Refill Auto detergent dispenser", "Refill Auto softener dispenser", or "Refill Auto detergent
and softener dispensers" appears on the display, refill the corresponding compartment.
• Once you refill the auto detergent/softener compartments, the washer will start to detect the
detergent/softener amount when you tap and hold .
- The detection time may vary depending on the type of the detergent/softener.
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Before you start
English34
A
1. Pull the detergent drawer to open.
2. Turn the auto detergent compartment cover (A)
counterclockwise to open.
B
3. Apply an appropriate amount of detergent to the
auto detergent compartment (B).
- After you finish, put the cover back and turn it
clockwise to close.
C
4. Turn the auto softener compartment cover (C)
counterclockwise to open.
D
5. Apply an appropriate amount of softener to the auto
softener compartment (D).
- After you finish, put the cover back and turn it
clockwise to close.
6. Push the detergent drawer to close.
- Push the detergent drawer all the way to the end.
You will hear a click sound when the drawer is
properly closed.
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English 35
CAUTION
• Do not apply detergent/softener to the drawer without the detergent/softener compartment.
- If you do, clean the drawer and then reinsert both compartments.
• Use only liquid detergent/softener with the detergent/softener compartments. Do not use powdered
detergent.
• Make sure both detergent/softener compartments are inserted completely.
- If they are not, the washer may not start operating or fail to dispense washing agents.
• Clean the detergent/softener compartment before refilling them with the same or a different type of
detergent or softener.
• Do not leave detergent/softener in the detergent/softener compartments for more than 6 weeks.
• Do not mix detergent with fabric softener in either compartment.
• To prevent detergent/softener from hardening, do not open the cover once the detergent/softener has
been applied to the compartment.
• Do not use any bleach that may cause corrosion and/or generate the gas.
• Do not turn any compartment upside down.
- The content may spill.
• Do not press the outlet at the rear of either compartment while moving it.
- The content may leak.
• Use caution when inputting detergent or fabric softener in the applicable compartment.
- The content may spill.
• When removing the detergent/softener compartment to check the remaining content (upon an error
message or before the message appears), the drawer may have content remaining or leaking from the
bottom of the drawer.
• Make sure all the compartments in the detergent drawer are empty before moving the washer.
• The input or refill level of the detergent/softener depends on the type or the remaining amount of
detergent/softener.
• If you see the "Refill Auto detergent dispenser", "Refill Auto softener dispenser", or "Refill Auto
detergent and softener dispensers" message on the display, immediately refill the corresponding
compartment. A later refill may cause the input level of the agent to decrease.
• Applying detergent directly on laundry may cause discolouration. Following instructions provided in the
manual, apply detergent to the correct compartments based on detergent type.
• Do not use hardened detergent/softener.
NOTE
• Moisture on powder detergent compartment causes the powered detergent to stick. Therefore, wipe
the moisture with dry cloth before adding the powdered detergent.
• Use detergent and bleach for washer only.
• Do not put organic, natural, or handmade laundry detergent/softener into the Auto detergent/softener
compartment, as they may not be detected properly by the washing machine.
• Do not use gel-type or viscous detergent/softener in the detergent drawer as they may not flow well.
- Read the detergent/softener manufacturer's instructions before using them in the washer.
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English36
Operations
WARNING
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS
before operating this washer.
Multi-control panel
01
03
02 04
05
10
06
07
08
09
01 Power
Tap to turn the washer on or off.
• After connecting the washer and the dryer with the multi-control cable, only
the washer will turn on when you tap the button. Once the washer turns on,
tap DRYER to turn on the dryer.
• If you do not manipulate the control panel for 10 minutes after turning on
the washer, the washer automatically turns off.
• The washer automatically turns off when the cycle completes.
CAUTION
Do not tap to turn off the power while the cycle is in progress. Tap to
pause the cycle first, and then tap to turn off the power.
02 WASHER / DRYER
Tap WASHER to select the washer and use its features.
• You can tap and hold WASHER for 3 seconds to cancel the washer operation.
Tap DRYER to select the dryer and use its features.
• You can tap and hold DRYER for 3 seconds to cancel the dryer operation.
NOTE
Dryer can be operated from the washer when units are stacked using SKK-8MC
(WF46BG65**A*), SKK-9MC*(WF53BB89**A*) accessory (sold separately).
03 Navigation dial
Turn the navigation dial left or right to navigate through cycles and functions.
Your selection (such as cycle, additional functions, and settings) is displayed on
the LCD as you turn the navigation dial.
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English 37
04 Start/Pause
You can start or pause the operation.
• The upper button controls the dryer, and the lower button controls the
washer.
• Tap and hold the button to start the operation.
• During the operation, tap the button to pause.
05 Display
The display shows current cycle information and estimated time remaining, or
an information message when a problem occurs.
06 OK
Tap to confirm your selection of function or setting.
• The button is inactive when the selected function or setting is not supported.
07 Dry cycle settings
Tap the desired button to change the default dry cycle settings.
• Dryness: Tap to change the dry level. You can select from levels 1 to 5, but
the available level depends on the selected cycle.
- 4 or 5: Suitable for large and thick items.
- 3: Standard drying level.
- 2: The Damp dry level is designed to partially dry items. Use for items
that lay flat or hang to dry.
- 1: Gently dries items to protect the fabric. Suitable for delicate items or
items you want to naturally dry (by hanging or laying flat on the drying
rack) while they are damp.
• Temp.: Temperature can only be adjusted in TIME DRY cycle. Tap to change
the temperature of the current cycle.
• Time: Tap to change the cycle time.
- Some cycles do not support a time setting.
- You can set the drying time between 10 minutes and 90 minutes.
However, available drying time depends on the selected cycle.
08 Wash cycle
settings
Tap the desired button to change the default wash cycle settings.
• Temp.: Tap to change the water temperature for the selected cycle.
• Spin: Tap to change the spin speed for the selected cycle.
- Drain & No Spin: The drum does not spin after the final drain process.
- Rinse Hold & No Spin (All indicators are off): The final rinse process
is suspended so that the laundry remains in the water. To unload the
laundry, run a drain or spin process.
• Soil: Tap to change the soil level for the current cycle.
09 Options
Tap to enter the Options menu.
Tap and hold for 3 seconds to enter the Settings menu.
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Operations
English38
10 Smart Control
Tap to activate or deactivate the Smart Control function.
Tap and hold to enter pairing mode to connect to the SmartThings app.
• When the Smart Control function is activated, you can control your washer
remotely using the SmartThings app on your smartphone or tablet (Android
or iOS).
• When you tap the button, the Smart Control function activates on both the
washer and the dryer.
• For more information on Smart Control, see page 50.
Icon descriptions
Wi-Fi • This icon indicates that the washer is connected to Wi-Fi.
Door Lock
• This icon indicates the door is locked and cannot be opened.
• The door locks automatically during a cycle and this indicator turns on.
• You can open the door when this icon disappears.
Smart Control
• This icon indicates that the washer’s Smart Control is on.
• For more information on Smart Control, see page 50.
• This icon indicates that the dryer’s Smart Control is on.
• For more information on Smart Control, see page 50.
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English 39
Operating a cycle
56
2 7
4
1
3 5
1. Tap to turn the power on.
2. Tap DRYER or WASHER.
- Tap WASHER to select the washer and use its features.
- Tap DRYER to select the dryer and use its features.
3. Turn the Navigation dial to select the cycle you want.
- For more information on Cycle overview, see page 40.
- For more information on the dryer’s cycles, please see the dryer’s user manual.
4. Change the default cycle options.
- For the washer, tap Temp., Spin, or Soil to change the default cycle settings.
- For the dryer, tap Dryness, Temp., or Time to change the default cycle settings.
5. Tap Options, and then turn the Navigation dial to select the desired additional function.
- For more information on Options, see page 44.
- For more information on the dryer’s additional functions, please see the dryer’s user manual.
6. Tap OK to change the settings for selected additional function.
- Not all cycles have additional functions available.
7. Tap and hold to start operation.
- Once you set the cycle you want, the screen displays a brief cycle description, and cycle time. You
can also check the cycle progress, remaining cycle time, and information codes.
NOTE
For detailed information on the dryer's cycles and using the dryer, please see the dryer's user manual.
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Operations
English40
Cycle overview
NOTE
For more information on the dryer’s cycles, please see the dryer’s user manual.
Cycle descriptions
You can add or delete cycles to personalize the cycle list in the My Cycles option. See page 45 for more
information.
Cycle Description
Normal
• For cottons, bed linens, table linens, underwear, towels, or shirts.
The washing time and the rinse count are automatically adjusted
according to the load.
AI OptiWash
(Only WF53BB89**A*
models)
• The washer detects the type, weight, and soil level of your laundry,
and then selects the wash cycle settings accordingly. For example,
the washer will add more detergent*, washing time, and rinse count
if your laundry is heavily soiled, and it will select appropriate settings
to handle delicate items.
- *: We recommend enabling the Auto Dispense function if you use
the AI OptiWash cycle. Enable the Auto Dispense function if you
want the washer to adjust the detergent amount automatically
according to the soil level of your laundry.
- Based on internal testing using the AI OptiWash cycle on an IEC
8 lb load. A turbidity sensor operates for all weight while fabric
sensing operates for 8lb and under. Actual results may vary
depending on individual use.
Heavy Duty • For sturdy, colorfast fabrics and heavily soiled items.
Super Speed
• Normal cycle with the Super Speed option.
• The shortened time may differ depending on the load/options.
Small Load
• For lightly soiled items that you want to finish washing quickly.
• For best performance, recommended load is 4 lb (2.0 kg) or lower.
Delicates
• For sheer fabrics, bras, lingerie (silk), and other handwash-only
fabrics.
• The default setting for "Dose per Wash" and "Dose per Rinse" option
is Off in this cycle.
Steam Whites • For white items. You can wash with or without bleach.
Steam Sanitize
• For colourfast fabrics and heavily soiled laundry, this cycle heats the
supplied water over 60 °C to clean deeply.
• If you stop running the cycle while the washer is heating the water,
the door remains locked for your safety.
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English 41
Cycle Description
Steam Normal • For washing everyday garments with steam.
Towels • For bath towels, washcloths, and mats.
Bedding
• For bulky items such as comforters, blankets, and sheets.
• For best results, wash only 1 type of bedding.
• For bulky items, use liquid detergent and do not roll the items in the
drum because they might get stuck in the drum.
Outdoor
• For outdoor clothes, skiwear, and sportswear that are made of
functional materials such as spandex, stretch, and micro-fibre.
• The default setting for "Dose per Wash" and "Dose per Rinse" option
is Off in this cycle.
Activewear
• For exercise wear such as sports jerseys, training pants, shirts/tops
and other performance clothing. This cycle provides effective soil
removal with controlled drum rotation for special fabric care.
• The default setting for "Dose per Wash" and "Dose per Rinse" option
is Off in this cycle.
Denim
• For denim and jeans.
• Wash inside out.
• Denim and jeans often contains excess dye and may run during the
first few washes. Wash light and dark colored items separately.
Wool
• Specific for machine-washable wool for loads less than 4 lb (2.0 kg).
• The Wool cycle features fine pulsating and soaking to protect the
wool fibres from shrinkage/distortion.
• A neutral detergent is recommended.
• The default setting for "Dose per Wash" and "Dose per Rinse" option
is Off in this cycle.
Colors
• This cycle washes items in low-temperature water to prevent
discolouration
Perm Press
• For wash-and-wear, synthetic fabrics, and lightly to normally soiled
items.
Eco Cold
• For normally and lightly soiled items. This cycle uses only cold water
to save energy. Cold water also helps prevent fabric damage.
Steam Bulky • Bedding cycle with the steam function.
Steam Allergen
• To remove dust, pollen, and other non-living allergen substances
from fabric.
Power Steam • Heavy Duty cycle with the steam function.
Power Rinse • To wash with powerful rinsing performance.
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Operations
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Cycle Description
Spin Only • To perform the spin process only.
Rinse+Spin
• Features an additional rinse process after fabric softener is applied
to the laundry.
Self Clean+
• Cleans the drum by removing dirt and build-up from the drum.
• Perform once every 40 washes.
• Make sure the drum is empty.
Cycle chart
Use this chart to set the best cycle and options for your laundry.
Temp. Spin Soil level
5 : Extra Hot 5 : Extra High 5 : Extra Heavy
4 : Hot 4 : High 4 : heavy
3 : Warm 3 : Medium 3: Normal
2 : Cold 2 : Low 2 : Light
1 : Tap Cold 1 : Extra Low 1 : Extra Light
0 : No Spin
No Level : No Drain
: factory setting, : can be selected
Cycle
Functions
Temp. Spin
5 4 3 2 1 5 4 3 2 1 0 No Drain
Normal
AI OptiWash (Only
WF53BB89**A* models)
Heavy Duty
Super speed
Small load
Delicates
Steam Whites
Steam Sanitize
Steam Normal
Towels
Bedding
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English 43
Cycle
Functions
Temp. Spin
5 4 3 2 1 5 4 3 2 1 0 No Drain
Outdoor
Activewear
Denim
Wool
Colors
Perm Press
Eco Cold
Steam Bulky
Steam Allergen
Power Steam
Power Rinse
Spin only
Rinse+Spin
Self clean+
Cycle
Functions Option
Soil level
Super speed Extra rinse Pre soak
5 4 3 2 1
Normal
AI OptiWash (Only
WF53BB89**A* models)
Heavy Duty
Super speed
Small load
Delicates
Steam Whites
Steam Sanitize
Steam Normal
Towels
Bedding
Outdoor
Activewear
Denim
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Operations
English44
Cycle
Functions Option
Soil level
Super speed Extra rinse Pre soak
5 4 3 2 1
Wool
Colors
Perm Press
Eco Cold
Steam Bulky
Steam Allergen
Power Steam
Power Rinse
Spin only
Rinse+Spin
Self clean+
Options
Using Options
1. Tap Options.
2. Turn the Navigation dial to select the desired additional function.
3. Tap OK to change the selected function’s settings or start the function.
NOTE
• To return to the main screen, tap Options again or turn the Navigation dial to select Back and tap OK.
• If the selected function is not supported, the "Currently not supported" message is displayed, and the
OK button is not activated.
• When you select an additional function, a brief help message appears for the first ten times of use.
Super Speed
Use this function if you need to shorten the washing time.
1. Tap Options.
2. Turn the Navigation dial to select Super Speed, and then tap OK.
3. Tap OK to select On or Off.
- Only available with Super speed, Heavy Duty, Power Steam, Bedding, Steam Bulky, and Steam
Whites cycles.
- The shortened time may differ depending on the load/options.
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English 45
Extra Rinse
Adds an additional rinse at the end of the cycle to remove laundry additives more thoroughly.
1. Tap Options.
2. Turn the Navigation dial to select Extra Rinse, and then tap OK.
3. Tap OK to select On or Off.
Pre Soak
This adds 30 minutes of soaking time at the start of the wash cycle for better stain removal.
1. Select a cycle and change the cycle settings as necessary.
2. Tap Options.
3. Turn the Navigation dial to select Pre Soak, and then tap OK.
4. Tap OK to select On or Off.
Dose per Wash
You can increase or decrease the amount of detergent dispensed automatically.
1. Tap Options.
2. Turn the Navigation dial to select Dose per Wash, and then tap OK.
3. Tap OK to select the desired setting.
- Default setting is Med. (Medium).
- You can select from Med., High, Off, or Low.
Dose per Rinse
You can increase or decrease the amount of softner dispensed automatically.
1. Tap Options.
2. Turn the Navigation dial to select Dose per Rinse, and then tap OK.
3. Tap OK to select the desired setting.
- Default setting is Med. (Medium).
- You can select from Med., High, Off, or Low.
My Cycles
Add or remove cycles to create a personal cycle list.
1. Tap Options.
2. Turn the Navigation dial to select My Cycles, and then tap OK.
- You can only edit a cycle to create a personal cycle when the washer is not operating.
3. Turn the Navigation dial to select a desired cycle.
4. Tap OK to add or remove the selected cycle.
- Addition and removal of the course is saved automatically.
5. Once you finish creating My Cycles, tap Options to return to the cycles screen.
NOTE
• The Normal and Self Clean+ cycles cannot be removed from the cycles list.
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Operations
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• You can also edit My Cycles in the SmartThings app.
Drum Light (Only WF53BB89**A* models)
This turns on the light inside the drum so you can check the status of the items inside.
1. Tap Options.
2. Turn the Navigation dial to select Drum Light, and then tap OK.
- Even if the washer is turned off, the drum light will turn on as long as the power cable is connected.
- Once the Drum Light function is enabled, the drum light will turn off automatically after 2 minutes.
- Opening the washer door automatically turns on the drum light. The light will then turn off
automatically after 2 minutes.
- Water droplets on the surface of the drum light can scatter light such that it resembles a yellow
stain. This is merely an optical illusion and not a malfunction.
Delay End
You can set the washer to finish your wash automatically at a later time, choosing a delay of between 1 to 24
hours (in 1 hour increments). The hour displayed indicates the time the wash will finish.
1. Select a cycle and change the cycle settings as necessary.
2. Tap Options.
3. Turn the Navigation dial to select Delay End, and then tap OK.
4. Turn the Navigation dial to select the desired time, and then tap OK.
5. Tap and hold .
- Status shows in the display and the washer tumbles the drum to sense the weight of the load (if
load sensing is preset for the selected cycle). When load sensing is complete, the display shows the
remaining time until the end of the wash cycle.
- To cancel Delay End, tap to restart the washer.
Child Lock
To prevent children or infants from accidentally starting or setting the washer, Child Lock locks all buttons
except for and Options.
1. Tap Options.
2. Turn the Navigation dial to select Child Lock, and then tap OK.
3. Tap OK to select On or Off.
NOTE
• When Child Lock is on, all buttons are disabled except for and Options. The washer door also locks.
• Tapping a button while Child Lock is on triggers an alarm with the "Child Lock On" message.
• You cannot open the door after a wash cycle when the Child Lock is on. Turn the function off before
opening the door to take out the laundry.
• Setting Child Lock on the multi-control panel applies the function to both the washer and the dryer.
- You can individually change the Child Lock setting for the dryer on the dryer's control panel.
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English 47
Settings
Using Settings
1. Tap and hold Options for 3 seconds.
2. Turn the Navigation dial and select the desired setting, and then tap OK.
3. Tap OK to change the selected function’s settings or start the function.
NOTE
To return to the main screen, tap Options again or turn the Navigation dial to select Back and tap OK.
Detergent
You can change the concentration level of the detergent.
1. Tap and hold Options for 3 seconds.
2. Turn the Navigation dial to select Detergent, and then tap OK.
3. Tap OK to select the desired setting.
- The default setting is 1x.
- You can select from 1x., 2x, or 3x.
NOTE
The dispense amount of detergent decreases as the concentration level increases.
Softener
You can change the concentration level of the softener.
1. Tap and hold Options for 3 seconds.
2. Turn the Navigation dial to select Softener, and then tap OK.
3. Tap OK to select the desired setting.
- The default setting is 1x.
- You can select from 1x, 2x, or 3x.
NOTE
The dispense amount of softener decreases as the concentration level increases.
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Operations
English48
AI Pattern
This function saves frequently used cycles and settings. When you turn the function on, the washer
remembers the cycles you use most and their settings (Temp., Rinse, Spin) and displays them in frequency
order.
1. Tap and hold Options for 3 seconds.
2. Turn the Navigation dial to select AI Pattern, and then tap OK.
3. Tap OK to select On or Off.
- The default setting is On. Set it to Off if you do not want to use this function.
- When you turn off the function, all the saved data resets.
Sound
You can turn on or off the sound from the washer.
1. Tap and hold Options for 3 seconds.
2. Turn the Navigation dial to select Sound, and then tap OK.
3. Tap OK to select On or Off.
- The default setting is On.
NOTE
The setting remains unchanged even if you restart the washer.
Calibration
You can run calibration again for accurate weight detection.
1. Tap and hold Options for 3 seconds.
2. Turn the Navigation dial to select Calibration, and then tap OK.
- Calibration does not start if the door is not closed properly.
- The drum rotates clockwise and anticlockwise for about 3 minutes.
3. When calibration is complete, the "Calibration complete" message appears on the display and the
washer turns off automatically.
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English 49
Wi-Fi
You can turn the washer's Wi-Fi on or off.
1. Tap and hold Options for 3 seconds.
2. Turn the Navigation dial to select Wi-Fi, and then tap OK.
3. Tap OK to select On or Off.
- The washer's Wi-Fi is off as a factory default setting. However, the washer's Wi-Fi turns on
automatically when you turn on the washer for the first time. Then, the final Wi-Fi setting maintains
regardless of the washer power status.
- Once you turn on the washer's Wi-Fi and connect to a network, the washer remains connected to the
network even when you turn off the power.
- The Wi-Fi indicates that the washer is connected to the router through the Wi-Fi connection.
Language
You can change the system language.
1. Tap and hold Options for 3 seconds.
2. Turn the Navigation dial to select Language, and then tap OK.
3. Turn the Navigation dial to select the desired language, and then tap OK.
Factory Reset
You can reset the washer.
1. Tap and hold Options for 3 seconds.
2. Turn the Navigation dial to select Factory Reset, and then tap OK.
- Your washer resets to the factory setting.
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Operations
English50
Special features
Smart control
You can connect to the SmartThings app and control your washer remotely.
Connecting your washer
1. Download and open the SmartThings app on your smartphone or tablet (Android & iOS).
2. Tap to turn on the washer.
3. Tap and hold Smart Control.
a. The washer enters AP mode and connects to your smartphone or tablet.
b. Tap Smart Control to authenticate your washer.
c. Once the authentication process is complete, your washer is successfully connected to the app.
- You can use various features available in the SmartThings app.
NOTE
• If your washer fails to connect with the SmartThings app, try again.
• Check your router if you experience any Internet connection problem after connecting your washer with
the SmartThings app.
• If the Wi-Fi is off, tap and hold Options for 3 seconds to enter the Settings menu, and select Wi-Fi to turn
it on.
• Turning the washer's Wi-Fi on allows you connect to the washer via SmartThings app on your
smartphone or tablet, regardless of the power status of the washer. However, the washer appears
offline on the SmartThings app if the washer's Wi-Fi is off.
• Close the door before starting the Smart Control function.
• If you use your washer for a while without connecting it to the SmartThings app, a pop-up message
about Smart Control will show for 3 seconds on 20th, 40th, and 60th use.
• If the washer's Wi-Fi is not connected to an AP (access point), the Wi-Fi will turn off when you turn of
the power.
• You can turn on or off the Smart Control function simultaneously for both the washer and the dryer on
the multi-control panel. However, you must complete EasySetup on both appliances in prior.
• If you turn on the Smart Control function on the multi-control panel after you complete EasySetup for
both appliances, Smart Control icons for both appliances appear on display.
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English 51
Stay Connect
Set up the Stay Connect function in your SmartThings app to keep Smart Control turned on at the end of a
cycle. Your washer stays connected to the app so you can send additional instructions, whether you are at
home or away.
1. If you turn on the Stay Connect function on the SmartThings app, the washer will stay in standby power
saving mode after completing a cycle.
- The Stay Connect function will remain active for up to 24 hours if the door remains closed.
2. When the Stay Connect function is active, the Smart Control, Door Lock, and Wi-Fi icons are illuminated
on your washer display.
3. You can conveniently control your washer, adding rinse, spin cycles using the SmartThings app.
NOTE
• The washer switches to standby power saving mode when operation is paused even if the machine is
not connected to the SmartThings app.
• In some circumstances, only the Door Lock icon may be illuminated.
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Operations
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SmartThings
Wi-Fi connection
On your smartphone or tablet, go to Settings and turn on the wireless connection and select an AP (Access
Point).
• This appliance supports the Wi-Fi 2.4 GHz protocols.
Download
On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app by
searching for "SmartThings". Download and install the app on your device.
NOTE
The app is subject to change without notice for improved performance.
Log in
You must first log into SmartThings with your Samsung account. To create a new Samsung account, follow
the instructions on the app. You don’t need a separate app to create your account.
NOTE
If you have a Samsung account, use the account to log in. A registered Samsung smartphone or tablet user
automatically logs in.
To register your appliance to SmartThings
1. Make sure your smartphone or tablet is connected to a wireless network. If not, go to Settings and turn
on the wireless connection and select an AP (Access Point).
2. Open SmartThings on your smartphone or tablet.
3. If a message of "A new device is found.", select Add.
4. If no message appears, select + and select your appliance in a list of devices available. If your appliance
is not listed, select Device Type > Specific Device Model, and then add your appliance manually.
5. Register your appliance to the SmartThings app as follows.
a. Add your appliance to SmartThings. Make sure your appliance is connected to SmartThings.
b. When registration is complete, your appliance appears on your smartphone or tablet.
If you're moving out, we recommend you completely wipe the appliance and do a network reset on it before
you leave it behind.
If you're moving in, the easiest way to take control and remove the previous user's access is to add it to
SmartThings yourself. But if you don't plan on using SmartThings, a network reset should be performed to
protect your privacy. In rental properties, there’s a regular change of ownership. To ensure resident privacy,
Wi-Fi and/or other connectivity settings should be reset at each change of resident. Please refer to factory
reset instructions in this manual.
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English 53
Maintenance
Keep the washer clean to prevent deteriorated performance and to preserve its life cycle.
WARNING
Certain internal parts are intentionally not grounded and may present a risk of electric shock only during
servicing. Service personnel – Do not contact the following parts while the appliance is energized: Control
board, heat sink, motor, inlet valve and pump.
Self Clean+
Certain usage and environmental conditions may result in some residue build-up or odor in the washer
drum. To prevent this build-up or odor and keep your washer drum fresh and clean, perform the Self Clean+
cycle at least once a month or every 40 cycles. Perform the recommended procedure below when using the
Self Clean+ cycle.
1. Tap .
2. Turn the Navigation dial to select Self Clean+.
3. Tap and hold .
CAUTION
If there is chlorine bleach left in the washer drum for an extended period of time, rust can occur.
NOTE
• The water temperature for Self Clean+ is defaulted to Extra Hot. This temperature cannot be changed.
• In the case where residue is present in the washer drum, add liquid chlorine bleach to the MAX level
line in the Manual detergent compartment before starting the Self Clean+ cycle. Do not add the liquid
chlorine bleach to the other compartments (This is only the case for Self Clean+ cycle).
• Do not exceed the max line. Do not use or mix any other detergent or chemicals during the Self Clean+
cycle. If necessary, run a Rinse+Spin cycle after the Self Clean+ cycle has completed to help remove any
remaining residue.
Self Clean+ reminder
• After every 40 cycles, the washer displays the "Remove laundry and hold to clean washer" message
for an hour to alert you to run the Self Clean+ cycle.
• It is recommended to run the cycle regularly for hygienic purposes.
• You will see the Self Clean+ alert message when the washer completes a cycle. If you open the door, the
message disappears, and the display shows the Self Clean+ cycle setting screen automatically. At this
time, the dryer control panel displays the recommended drying cycle.
• The reminder will appear on the control panel for 5 additional consecutive cycles before turning off. The
next reminder will not appear until another 40 cycles have been completed.
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Maintenance
English54
Emergency drain
In case of a power failure, drain the water inside the drum before taking out the laundry.
1. Power off and unplug the washer from the electrical
outlet.
2. Gently press the top area of the filter cover to open.
3. Put an empty, spacious container around the
cover, and stretch the emergency drain tube to the
container while holding the tube cap (A).
9
4. Open the tube cap and let water in the emergency
drain tube (B) flow into the container.
5. When done, close the tube cap, and reinsert the tube.
Then, close the filter cover.
NOTE
Use a spacious container because the water in the drum
may be more than expected.
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Cleaning
Surface of the washer
Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washer.
Mesh filter
Clean the mesh filter of the water hose once or twice a year.
1. Turn off the washer, and unplug the power cord.
2. Close the water tap.
3. Loosen and disconnect the water hose from the back
of the washer. Cover the end of each hose with a cloth
or towel to prevent water from gushing out.
4. Use pliers to pull out the mesh filter from the inlet
valve.
5. Submerge the mesh filter deeply in water so that the
threaded connector is also submerged.
6. Dry the mesh filter completely in the shade.
7. Reinsert the mesh filter into the inlet valve, and
reconnect the water hose to the inlet valve.
8. Open the water tap.
NOTE
• If the mesh filter is clogged, an information code of "4C" appears on the screen.
• Clean the mesh filter of the water hose more frequently if water is provided by an aged water system or
well.
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Maintenance
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Drain filter
It is advisable to clean the drain filter every 2 months to prevent its clogging.
1. Turn off the washer, and unplug the power cord.
2. Drain the remaining water inside the drum. See the
Emergency drain section.
3. Gently press the top area of the filter cover to open.
4. Turn the drain filter knob to the left, and drain off the
remaining water.
5. Clean the drain filter using soft brushes. While the
drain filter is removed, make sure the impeller inside
the drain pump is free of debris.
6. Reinsert the drain filter, and turn the filter knob to
the right.
NOTE
Some drain filters feature a safety knob that is designed
to prevent accidents by children. To open the safety knob
of the drain filter, push in and turn it anticlockwise. The
spring mechanism of the safety knob helps open the
filter.
NOTE
If the drain filter is clogged, an information code of "5C" appears on the screen.
CAUTION
• Make sure the filter knob is closed properly after cleaning the filter. Otherwise, this may cause a leak.
• Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an operational
failure or a leak.
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Detergent drawer
To prevent the detergent residue buildup in the detergent drawer, clean the detergent/softener
compartments once or twice a month, and whenever you refill or change the detergent or softener.
CAUTION
• Make sure to turn off the washer and unplug the power cord before cleaning.
• If you are not going to use the washer for a long time, empty the detergent/softener compartments and
clean them thoroughly.
1. While holding down the release lever on the inner of
the drawer, pull the detergent drawer to remove.
2. Remove the tops of both compartments using the
pull tabs located on the back of the lid, then clean
inside the compartments under warm running water
with a soft brush.
3. Clean the drawer components in warm running water
using a soft brush.
- Wipe all components with a dry towel or cloth
after cleaning.
NOTE
If the cleaning agent in the compartment is hardened,
open the compartment, and pour lukewarm water into
the compartment to dissolve the hardened agents.
Then, clean inside the compartment and its rear valve
thoroughly.
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Maintenance
English58
4. Clean the drawer recess using a soft brush to remove
detergent residues and limescale on the drawer
recess.
5. Insert the detergent drawer back into the washer.
NOTE
• Make sure the drawer recess is completely dry before
inserting the detergent drawer.
• Tightly attach the tops of both compartments before
inserting them back into the drawer.
CAUTION
Do not spray water into the detergent drawer recess. It may cause electronic shock or fire. Unplug power if
necessary.
Door diaphragm
A
1. Open the door, and then empty the drum.
2. Combine 3/4 cups of liquid chlorine bleach and 1
gallon of warm tap water.
3. Wearing rubber gloves, use a soft, clean cloth
dipped in the water and bleach solution to clean the
diaphragm.
4. Let stand 5 minutes, and then wipe up and dry well.
CAUTION
Use bleach carefully and be sure to follow the bleach manufacturer’s use and care instructions.
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Recovery from freezing
The washer may freeze when the temperature in its location drops below 32 °F (0 °C).
1. Turn off the washer, and then unplug the power cord.
2. Pour warm water over the water tap to loosen the water hose.
3. Disconnect the water hose, and then soak it in warm water.
4. Pour warm water into the drum and leave it for about 10 minutes.
5. Reconnect the water hose to the water tap.
NOTE
If the washer still doesn’t operate normally, repeat the steps above.
Care for an extended period of non-use
Avoid leaving the washer unused for an extended time. However, if you intend to leave the washer unused
for a long period of time, follow the directions below:
1. Tap .
2. Turn the Navigation dial to select Rinse+Spin.
3. Empty the drum, and then tap and hold .
4. When the cycle is complete, close the water taps and disconnect the water hoses.
5. Turn off the washer, and then unplug the power cord.
6. Open the door to let air circulate through the drum.
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Maintenance
English60
Cleaning the exterior
1. Turn off the water taps after finishing the day’s washing.
This will shut off the water supply to your washer and prevent the unlikely possibility of damage from
escaping water. Leave the door open to allow the inside of your washer to dry out.
2. Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur. Clean the following as
recommended below:
- Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not
spray cleaners directly on the panel.
- Cabinet – Clean with soap and water.
CAUTION
Make sure to turn off the washer and unplug the power cord before cleaning.
Cleaning the interior
Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial
residue that may remain in your washer as a result of washing clothes.
CAUTION
Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent
stains on your washer or laundry.
NOTE
Hard water deposits may be removed, if needed. Use a cleaner labeled "Washer safe".
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Troubleshooting
If there is any problem, check the information message on the LCD screen and follow the on-screen
instructions.
If the problem persists, please contact the service center.
Checkpoints
If you encounter a problem with the washer, first check the table below and try these suggestions.
Problem Action
Does not start.
• Make sure the washer is plugged in.
• Make sure the door is properly closed.
• Make sure the water taps are open.
• Tap and hold to start the washer.
• Make sure Child Lock is not activated.
• Before the washer starts to fill, it will make a series of clicking noises to
check the door lock and will do quick drain.
• Check the fuse or reset the circuit breaker.
• Check if power is supplied properly.
• Low voltage detected.
- Check if the power cord is plugged in.
• Make sure laundry is not caught in the door.
Water supply is
insufficient, or no water is
supplied.
• Fully open the water tap.
• Make sure the door is properly closed.
• Make sure the water supply hose is not frozen.
• Make sure the water supply hose is not kinked or clogged.
• Make sure there is sufficient water pressure.
• Make sure that the cold water tap and the hot water tap are properly
connected.
• Clean the mesh filter as it may be clogged.
After a cycle, detergent
remains in the detergent
drawer.
• Make sure the washer is running with sufficient water pressure.
• Make sure the detergent is added to the center of the detergent drawer.
• Make sure the rinse cap is inserted properly.
• If using granular detergent, make sure the detergent selector is in the
upper position.
• Remove the rinse cap and clean the detergent drawer.
• Make sure the dispense settings are turned on for models with
automatic dispense features. See "Detergent/softener is not
dispensed." in Troubleshooting
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Troubleshooting
English62
Problem Action
Excessive vibrations or
makes noise.
• Make sure the washer is installed on a level, solid floor that is not
slippery. If the floor is not level, use the leveling feet to adjust the
height of the washer.
• Make sure the shipping bolts are removed.
• Make sure the washer is not in contact with any other object.
• Make sure the laundry load is balanced.
• The motor can cause noise during normal operation.
• Overalls or clothes with metallic decorations can cause noise while
being washed. This is normal.
• Metal objects such as coins can cause noise. After washing, remove
these objects from the drum or filter case.
• Redistribute the load. If only one item of clothing needs washing,
such as a bathrobe or pair of jeans, the final spin result might be
unsatisfactory, and an "Unbalanced laundry detected" check message
will be shown in the display.
Does not drain and/or
spin.
• Make sure the drain hose is not kinked between the unit and drain
system. If you encounter a drain problem, call for service.
• Make sure the drain filter is not clogged.
• Close the door and tap and hold .
For your safety, the washer will not tumble or spin unless the door is
closed.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is connected to a drain system that is not
clogged.
• If the washer is not supplied with sufficient power, the washer will
temporarily not drain or spin. As soon as the washer regains sufficient
power, it will operate normally.
• Make sure the drain hose is positioned correctly, depending on the
connection type.
• Clean the drain filter as it may be clogged.
The door does not open.
• Tap to stop the washer.
• It may take a few moments for the door lock mechanism to disengage.
• The door will not open until 3 minutes after the washer has stopped or
the power has been off.
• Make sure all the water in the drum is drained.
• The door may not open if water remains in the drum. Drain the drum
and open the door manually.
• Make sure the door lock light is off. The door lock light turns off after
the washer has drained.
• Power Off and restart the unit.
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English 63
Problem Action
Excessive suds.
• Make sure you use the recommended types of detergent as appropriate.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or lightly
soiled loads.
• Non-HE detergent is not recommended.
Cannot add additional
detergent.
• Make sure the remaining amount of detergent and fabric softener is not
over the limit.
Stops.
• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door, and tap and hold to start the washer. For your safety,
the washer will not tumble or spin unless the door is closed.
• Before the washer starts to fill, it will make a series of clicking noises to
check the door lock and will do quick drain.
• There may be a pause or soak period in the cycle. Wait briefly, and the
washer may start.
• Make sure the mesh filter of the water supply hose at the water taps is
not clogged. Periodically clean the mesh filter.
• If the washer is not supplied with sufficient power, the washer will
temporarily not drain or spin. As soon as the washer regains sufficient
power, it will operate normally.
Fills with the wrong water
temperature.
• Fully open both taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct taps. Flush water
lines.
• Make sure the water heater is set to supply a minimum of 49 °C hot
water at the tap. Also, check the water heater capacity and recovery
rate.
• Disconnect the hoses and clean the mesh filter. The mesh filter may be
clogged.
• While the washer fills, the water temperature may change as the
automatic temperature control feature checks incoming water
temperature. This is normal.
• While the washer fills, you may notice just hot and/or just cold water
going through the dispenser when cold or warm temperatures are
selected. This is a normal function of the automatic temperature control
feature as the washer determines the water temperature.
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Troubleshooting
English64
Problem Action
Load is wet at the end of
a cycle.
• Use the High or Extra High spin speed.
• Use high efficiency (HE) detergent to reduce oversudsing.
• Load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
• Make sure the drain hose is not kinked or clogged.
Leaks water.
• Make sure the door is properly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and secured to
the drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Check the drain hose.
- Make sure the end of the drain hose is not placed on the floor.
- Make sure the drain hose is not clogged.
• Make sure the water supply hose is not kinked.
• If the water pressure supply is too strong, water may leak. Close the
water tap a little.
• Make sure water is not leaking from the water tap. If it is, repair the
water tap.
Has odors.
• Excessive suds collect in recesses and can cause foul odors.
• Run cleansing cycles to sanitise periodically.
• Clean the door seal (diaphragm).
• Dry the washer interior after a cycle has finished.
• Clean the drain filter following manual instructions. Debris remaining in
the filter may produce odors over time.
A message appears on
the display to alert that
dispenser is open.
• Check if the detergent drawer is closed properly.
- Open the detergent drawer and close it again. Make sure it’s closed
properly.
The "Refill Auto detergent
dispenser", "Refill Auto
softener dispenser", or
"Refill Auto detergent
and softener dispensers"
message does not
disappear after refilling
the detergent/softener.
• After refilling the auto detergent/softener compartments, close the
detergent drawer, and then tap and hold . Then, the washer will start
to detect the detergent/softener, and the message will disappear.
• Depending on the type of detergent/softener, the message may not
disappear immediately.
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English 65
Problem Action
Detergent/softener is not
dispensed.
• Check if the "Dose per Wash" or "Dose per Rinse" option is set to Off.
- Auto detergent/softener compartment does not dispense the
detergent/softener if the option is set to Off.
- Tap Options, select Dose per Wash or Dose per Rinse, and then tap
OK to select the desired input level of detergent/softener.
- The "Dose per Wash" and "Dose per Rinse" options automatically
turns off in the Wool, Delicates, Outdoor, and Activewear cycles.
To dispense detergent/softener in the Wool, Delicates, Outdoor,
and Activewear cycles, tap Options, select Dose per Wash or Dose
per Rinse, and then tap OK to select the desired input level of
detergent/softener.
Excessive or insufficient
amount of detergent/
softener is dispensed.
• Check the "Dose per Wash" and "Dose per Rinse" settings.
- Tap Options, select Dose per Wash or Dose per Rinse, and then tap
OK to select the desired input level of detergent/softener.
If a problem persists, contact a service center. The number of the service center is on the label attached to
the product.
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Troubleshooting
English66
Information codes
If the washer fails to operate, you may see an information code on the screen. Check the table below and
try the suggestions.
Code Action
Check drainage
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending on the
connection type.
• Clean the drain filter as it may be clogged.
• Make sure the drain hose is not kinked between the unit and drain system.
• If the information code remains, contact a customer service center.
Check water supply
Water is not supplied.
• Make sure the water taps are open.
• Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
• Make sure the washer is running with sufficient water pressure.
• Make sure that the cold water tap and the hot water tap are properly
connected.
• Clean the mesh filter as it may be clogged.
• All buttons will be disabled for 3 minutes after the information code
appears.
• When the "Check water supply" message appears, the machine drains
water for 3 minutes. In the meantime, the Power button will be disabled.
Check water lines
• Make sure the cold water supply hose is firmly connected to the cold water
tap. If it is connected to the hot water tap, the laundry may be deformed
with some cycles.
Unbalanced laundry
detected
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washer is on a flat, stable surface.
• Redistribute the load. If only one item of clothing needs washing, such as
a bathrobe or pair of jeans, the final spin result might be unsatisfactory,
and an "Unbalanced laundry detected" check message will be shown in
the display.
• Make sure the unit is level.
Door is open
Operating the washer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
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English 67
Code Action
OC
Water has overflowed.
• Restart after spinning.
• If the information code remains on the display, contact a local Samsung
service center.
LC, LC1
Check the drain hose.
• Make sure the end of the drain hose is not placed on the floor.
• Make sure the drain hose is not clogged.
• If the information code remains, contact a customer service center.
3C
Check the drum motor for operation.
• Try restarting the cycle.
• If the information code remains, contact a customer service center.
HC
High temperature heating check.
• If the information code remains, contact a customer service center.
1C
The Water Level sensor is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service center.
AC
Check communications between main and sub PBAs.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service center.
AC6
Check communications between the main and the inverter PBAs.
• Depending on the state, the machine may automatically returns to normal
operation.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service center.
DC1
The Main Door lock/unlock is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service center.
If any information code keeps appearing on the screen, contact a local Samsung service center.
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English68
Specifications
Fabric care chart
The following symbols provide garment care
direction. The clothing care labels include
symbols for drying, bleaching, drying and ironing,
or dry cleaning when necessary. The use of
symbols ensures consistency among garment
manufacturers of domestic and imported items.
Follow care label directions to optimize garment
life and reduce laundering problems.
Wash cycle
Normal
Permanent press/Wrinkle resistant/
Wrinkle control
Gentle/Delicates
Hand wash
Water temperature
Hot
Warm
Cold
NOTE
The temperature range for Hot is 135 °F (57 °C) or
below, 95 °F (35 °C) or below for Warm, and 68 °F
(20 °C) or below for Cold. Wash water temperature
must be a minimum of 60 °F (16 °C) for detergent
activation and effective cleaning.
Bleach
Any bleach (when needed)
Only non-chlorine (color-safe) bleach
(when needed)
Tumble dry
Normal
Permanent press/Wrinkle resistant/
Wrinkle control
Gentle/Delicates
Special instructions
Line dry/Hang to dry
Drip dry
Dry flat
Heat setting
High
Medium
Low
Any heat
No heat / Air
Iron dry or steam temperatures
High
Medium
Low
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English 69
Warning symbols for laundering
Do not wash
Do not wring
Do not bleach
Do not tumble dry
No steam (added to iron)
Do not iron
Dry-clean
Dry-clean
Do not dry-clean
Line dry/Hang to dry
Drip dry
Dry flat
Protecting the environment
• This appliance is manufactured from recyclable materials. If you decide to dispose of it, please observe
local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected
to a power source. Remove the lid so that animals and small children cannot get trapped inside the
appliance.
• Do not exceed the detergent quantities recommended in the detergent manufacturers’ instructions.
• Use stain removal products and bleaches before the wash cycle only when necessary.
• Save water and electricity by only washing full loads (the exact amount depends upon the program
used).
Declaration of conformity
This appliance complies with UL2157.
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Specifications
English70
Specification sheet
Type
Front loading washer
WF53BB89**A* WF46BG65**A*
Capacity (Cu.ft) 5.3 4.6
Water pressure (psi (kPa)) 20-116 (137-800)
NET weight (lb (kg)) 227 (103.0) 201 (91.0)
Spin revolution 1200 rpm
Heating rating 900 W
Power
consumption
Washing
120 V
200 W
Washing and
heating
1150 W
Spin 550 W
Drain 80 W
NOTE
You can fill the tub with dry, unfolded clothes, but DO NOT OVERLOAD the tub.
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English 71
LIMITED WARRANTY (U.S.A.)
SAMSUNG WASHER
LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF PURCHASE AND/
OR PROOF OF DELIVERY
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA, INC.
(SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by
SAMSUNG against manufacturing defects in materials or workmanship for the following limited warranty
periods, starting on the date of delivery to the original consumer purchaser:
Parts and labor : One (1) year
Stainless tub part (Part Only) : Three (3) years
Washing DIT (Digital Inverter Motor) motor part (Part Only):
• Twenty (20) years
This limited warranty is valid only on products purchased and used in the United States that have been
installed, operated, and maintained according to the instructions attached to or furnished with the product.
To receive warranty service, the purchaser must contact SAMSUNG at the address or phone number
provided below for problem determination and service procedures. Warranty service can only be performed
by a SAMSUNG authorized service center. The original dated bill of sale and/or proof of delivery must be
presented upon request to SAMSUNG or SAMSUNG’s authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States during the warranty period
at no charge, subject to availability of SAMSUNG authorized servicers within the customer’s geographic
area. If in-home service is not available, SAMSUNG may elect, at its option, to provide transportation of
the product to and from an authorized service center. If the product is located in an area where service by a
SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring
the product to a SAMSUNG authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the service agent.
During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded,
at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or
replace the product with a new or reconditioned product. Replacement parts and products are warranted
for the remaining portion of the original product’s warranty or ninety (90) days, whichever is longer. All
replaced parts and products are the property of SAMSUNG and you must return them to SAMSUNG.
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LIMITED WARRANTY (U.S.A.)
English72
This limited warranty covers manufacturing defects in materials or workmanship encountered in normal
household, noncommercial use of this product and shall not cover the following: damage that occurs in
shipment, delivery, installation, and uses for which this product was not intended; damage caused by
unauthorized modification or alteration of the product; product where the original factory serial numbers
have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage
including scratches, dents, chips, and other damage to the product’s finishes; damage caused by abuse,
misuse, pest infestations, accident, fire, floods, or other acts of nature or God; damage caused by use of
equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs, external
wiring or connectors not supplied or authorized by SAMSUNG; damage caused by incorrect electrical
line current, voltage, fluctuations and surges; damage caused by failure to operate and maintain the
product according to instructions; in-home instruction on how to use your product; and service to correct
installation not in accordance with electrical or plumbing codes or correction of household electrical or
plumbing (i.e., house wiring, fuses, or water inlet hoses). The cost of repair or replacement under these
excluded circumstances shall be the customer’s responsibility.
Visits by an authorized servicer to explain product functions, maintenance or installation are not covered
by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these
issues.
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or
exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights,
which vary from state to state.
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English 73
LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR REFUND OF
THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG
SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT
LIMITED TO TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES,
LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF
THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives
you specific rights, and you may also have other rights, which vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product. No warranty or
guarantee given by any other person, firm, or corporation with respect to this product shall be binding on
SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660
1-800-SAMSUNG (726-7864)
www.samsung.com/us/support
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English74
Warranty (CANADA)
SAMSUNG WASHER
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS CANADA, INC.
(SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by
SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of:
Parts and labor : One (1) year
Washing DIT (Digital Inverter Motor) motor part (Part Only):
• Twenty (20) years
This limited warranty begins on the original date of purchase, and is valid only on products purchased
and used in the Canada. To receive warranty service, the purchaser must contact SAMSUNG for problem
determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized
service center. The original dated bill of sale must be presented upon request as proof of purchase to
SAMSUNG or SAMSUNG’s authorized service center. SAMSUNG will provide in-home service during the
warranty period at no charge, subject to availability within the Canada. In-home service is not available in
all areas.
To receive in-home service, product must be unobstructed and accessible to the service agent. If service
is not available, SAMSUNG may elect to provide transportation of the product to and from an authorized
service center.
SAMSUNG will repair, replace, or refund this product at our option and at no charge as stipulated
herein, with new or reconditioned parts or products if found to be defective during the limited warranty
period specified above. All replaced parts and products become the property of SAMSUNG and must
be returned to SAMSUNG. Replacement parts and products assume the remaining original warranty, or
ninety (90) days, whichever is longer.This limited warranty covers manufacturing defects in materials
and workmanship encountered in normal, noncommercial use of this product and shall not apply to
the following: damage that occurs in shipment; delivery and installation; applications and uses for
which this product was not intended; altered product or serial numbers; cosmetic damage or exterior
finish; accidents, abuse, neglect, fire, water, lightning, or other acts of nature or God; use of products,
equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs,
external wiring or connectors not supplied or authorized by SAMSUNG that damage this product or result
in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and
failure to follow operating instructions, maintenance and environmental instructions that are covered
and prescribed in the instruction book; product removal and reinstallation; problems caused by pest
infestations. This limited warranty does not cover problems resulting from incorrect electric current,
voltage or supply, light bulbs, house fuses, house wiring, cost of a service call for instructions, or fixing
installation errors. SAMSUNG does not warranty uninterrupted or error-free operation of the product.
EXCEPT AS SET FORTH HEREIN, THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR
IMPLIED, AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE.
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English 75
NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM, OR CORPORATION WITH RESPECT TO THIS
PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE
OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT,
REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE
PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING
THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE, OR INJURY TO
PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF
THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT. THIS LIMITED WARRANTY SHALL NOT EXTEND
TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND
STATES YOUR EXCLUSIVE REMEDY.
Some provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or
limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to
you.
This warranty gives you specific rights, and you may also have other rights, which vary from province to
province.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics Canada Inc.
2050 Derry Road West,
Mississauga, Ontario L5N 0B9 Canada
1-800-SAMSUNG (726-7864)
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
FAX : 1-866-436-4617
Visits by a Service Engineer to explain functions, maintenance, or installation are not covered by
warranty.
Please contact your Samsung call agent for help with any of these issues.
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Scan this with your smartphone
QUESTIONS OR COMMENTS?
COUNTRY CALL OR VISIT US ONLINE AT
U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/us/support
CANADA 1-800-Samsung (726-7864)
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
DC68-04386A-04
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