Air conditioner
User manual
AJ***TN1DKH
• Thank you for purchasing this Samsung air conditioner.
• Before operating this unit, please read this manual carefully and retain it for future reference.
DB68-09260A-04
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Contents
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g.
charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To
prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these
items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government ofce,
for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product
and its electronic accessories should not be mixed with other commercial wastes for disposal.
Safety Information 3
Safety Information 3
At a Glance 10
Indoor Unit Overview 10
Main parts 10
Power Smart Features 11
Operating temperature and humidity 11
Cleaning and Maintenance 12
Cleaning and Maintaining 12
Cleaning the indoor unit exterior • Cleaning the outdoor unit heat exchanger 12
Cleaning the air filter 13
Periodical maintenance 16
Troubleshooting 17
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Safety Information
Safety Information
Before using your new air conditioner, please read this manual thoroughly to
ensure that you know how to safely and efciently operate the extensive features
and functions of your new appliance.
Because the following operating instructions cover various models, the
characteristics of your air conditioner may differ slightly from those described in
this manual. If you have any questions, call your nearest contact centre or nd
help and information online at www.samsung.com.
WARNING
Hazards or unsafe practices that may result in severe personal injury or death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or property
damage.
Follow directions.
Do NOT attempt.
Make sure the machine is grounded to prevent electric shock.
Cut-off the power supply.
Do NOT disassemble.
FOR INSTALLATION
WARNING
Use the power line with the power specications of the product or higher
and use the power line for this appliance only. In addition, do not use an
extension line.
• Extending the power line may result in electric shock or re.
• Do not use an electric transformer. This may result in electric shock or re.
• If the voltage/frequency/rated current condition is different, it may cause re.
Safety Information
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Safety Information
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Safety Information
The installation of this appliance must be performed by a qualied
technician or service company.
• Failing to do so may result in electric shock, re, explosion, problems with
the product, or injury and may also void warranty on the installed product.
Install a switch and circuit breaker dedicated to the air conditioner.
• Failing to do so may result in electric shock or re.
Fix the outdoor unit rmly so that the electric part of the outdoor unit is
not exposed.
• Failing to do so may result in electric shock or re.
Do not install this appliance near a heater, inammable material. Do
not install this appliance in a humid, oily or dusty location, in a location
exposed to direct sunlight and water (rain drops). Do not install this
appliance in a location where gas may leak.
• This may result in electric shock re, explosion, or problems with the product.
Never install the outdoor unit in a location such as on a high external wall
where it could fall.
• If the outdoor unit falls, it may result in injury, death or property damage.
This appliance must be properly grounded. Do not ground the appliance to
a gas pipe, plastic water pipe, or telephone line.
• Failure to do so may result in electric shock, re, an explosion, or other
problems with the product.
CAUTION
Install your appliance on a level and hard oor that can support its weight.
• Failing to do so may result in abnormal vibrations, noise, or problems with
the product.
Install the drain hose properly so that water is drained correctly.
• Failing to do so may result in water overowing and property damage.
Avoid adding drain to waste pipes as odours may arise in the future.
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Safety Information
When installing the outdoor unit, make sure to connect the drain hose so
that draining is performed correctly.
• The water generated during the heating operation in the outdoor unit may
overow and result in property damage.
In particular, in winter, if a block of ice falls, it may result in injury, death or
pr
ope
rty damage.
Do not install the product in a place where thermo-hygrostat is needed
(such as server room, machinery room, computer room, etc.)
• Those places do not provide guaranteed operation condition of the
product therefore performance can be poor in these places.
FOR POWER SUPPLY
WARNING
When the circuit breaker is damaged, contact your nearest service centre.
Do not pull or excessively bend the power line. Do not twist or tie the power
line. Do not hook the power line over a metal object, place a heavy object
on the power line, insert the power line between objects, or push the power
line into the space behind the appliance.
• This may result in electric shock or re.
CAUTION
When not using the air conditioner for a long period of time or during a
thunder/lightning storm, cut the power at the circuit breaker.
• Failing to do so may result in electric shock or re.
FOR USING
WARNING
If the appliance is ooded, please contact your nearest service centre.
• Failing to do so may result in electric shock or re.
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Safety Information
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Safety Information
If the appliance generates a strange noise, a burning smell or smoke, cut-off
the power supply immediately and contact the nearest service center.
• Failing to do so may result in electric shock or re.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate
immediately without touching the power line. Do not touch the appliance
or power line.
• Do not use a ventilating fan.
• A spark may result in an explosion or re.
To reinstall the air conditioner, please contact your nearest service centre.
• Failing to do so may result in problems with the product, water leakage,
electric shock, or re.
• A delivery service for the product is not provided. If you reinstall the
product in another location, additional construction expenses and an
installation fee will be charged.
• Especially, when you wish to install the product in an unusual location
such as in an industrial area or near the seaside where it is exposed to salt
in the air, please contact your nearest service centre.
Do not touch the circuit breaker with wet hands.
• This may result in electric shock.
Do not turn the air conditioner off with the circuit breaker while it is
operating.
• Turning the air conditioner off and then on again with the circuit breaker
may cause a spark and result in electric shock or re.
After unpacking the air conditioner, keep all packaging materials well out of
the reach of children, as packaging materials can be dangerous to children.
• If a child places a bag over its head, it may result in suffocation.
Do not touch the front panel with your hands or ngers during the heating
operation.
• This may result in electric shock or burns.
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Safety Information
Do not insert your ngers or foreign substances into the outlet when the air
conditioner is operating or the front panel is closing.
• Take special care that children do not injure themselves by inserting their
ngers into the product.
Do not insert your ngers or foreign substances into the air inlet/outlet of
the air conditioner.
• Take special care that children do not injure themselves by inserting their
ngers into the product.
Do not strike or pull the air conditioner with excessive force.
• This may result in re, injury, or problems with the product.
Do not place an object near the outdoor unit that allows children to climb
onto the machine.
• This may result in children seriously injuring themselves.
Do not use this air conditioner for long periods of time in badly ventilated
locations or near inrm people.
• Since this may be dangerous due to a lack of oxygen, open a window at
least once an hour.
If any foreign substance such as water has entered the appliance, cut-off
the power supply and contact the nearest service center.
• Failing to do so may result in electric shock or re.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use any fuse (such as copper, steel wire, etc.)other than the standard fuse.
• Failing to do so may result in electric shock, re, problems with the product,
or injury.
CAUTION
Do not place objects or devices under the indoor unit.
• Water dripping from the indoor unit may result in re or property damage.
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Safety Information
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Safety Information
Check that the installation frame of the outdoor unit is not broken at least
once a year.
• Failing to do so may result in injury, death or property damage.
Max current is measured according to IEC standard for safety and current is
measured according to ISO standard for energy efciency.
Do not install the product in a ship or a vehicle (such as a campervan).
• Salt, vibration or other environmental factor may cause the product
malfunction, electric shock or re.
Do not stand on top of the appliance or place objects (such as laundry,
lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.)
on the appliance.
• This may result in electric shock, re, problems with the product, or injury.
Do not operate the appliance with wet hands.
• This may result in electric shock.
Do not spray volatile material such as insecticide onto the surface of the
appliance.
• As well as being harmful to humans, it may also result in electric shock,
re or problems with the product.
Do not drink the water from the air conditioner.
• The water may be harmful to humans.
Do not apply a strong impact to the remote controller and do not
disassemble the remote controller.
Do not touch the pipes connected with the product.
• This may result in burns or injury.
Do not use this air conditioner to preserve precision equipment, food,
animals, plants or cosmetics, or for any other unusual purposes.
• This may result in property damage.
Avoid directly exposing humans, animals or plants to the air ow from the
air conditioner for long periods of time.
• This may result in harm to humans, animals or plants.
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Safety Information
This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the
appliance.
FOR CLEANING
WARNING
Do not clean the appliance by spraying water directly onto it. Do not use
benzene, thinner, alcohol or acetone to clean the appliance.
•
This may result in discoloration, deformation, damage, electric shock or re.
Before cleaning or performing maintenance, cut-off the power supply and
wait until the fan stops.
• Failing to do so may result in electric shock or re.
CAUTION
Take care when cleaning the surface of the heat exchanger of the outdoor
unit since it has sharp edges.
• To avoid cutting your ngers, wear thick cotton gloves when cleaning it.
• This should be done by a qualied technician please contact your installer
or service centre.
Do not clean the inside of the air conditioner by yourself.
• For cleaning inside the appliance, contact your nearest service centre.
• When cleaning the internal lter, refer to the descriptions in the ‘Cleaning
and Maintaining’ section.
• Failure to do may result in damage, electric shock or re.
• Make sure to prevent any injury from sharp edges of the surface when
handling the heat exchanger.
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At a Glance
At a Glance
Main parts
The indoor unit and its display may look slightly different from the illustration shown below,
depending on the model and the panel type.
02
01
04
05
03
01 Display
02 Remote control sensor
03 Airow blade
04 WindFree panel
(You can use the WindFree Cooling function
when the Cool, Dry, or Fan mode is running.)
(Refer to the remote control manual for
product oper
ation.)
05 Air intake
Indication Function
Operation indicator
• Operation(Blue) / Defrost(Yellow)
Timer indicator
Fan indicator
Filter reset indicator
Indoor Unit Overview
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At a Glance
Power Smart Features
Operating temperature and humidity
When using the air conditioner follow the operating temperature and humidity ranges.
Mode Outdoor temperature Indoor temperature Indoor humidity
Cool mode
Depending on the outdoor
unit specications
21℃ to 32℃ 80% or less
Heat mode 27℃ or less -
Dry mode 18°C to 32°C -
CAUTION
• If you use the air conditioner at a relative humidity above 80%, it may cause a formation of
condensation and a leakage of water on the oor.
• The rated heating capacity is based on an outdoor temperature of 7°C. If the outdoor
temperature goes down below 0°C, heating efciencies may decrease depending on the
temperature conditions.
• If the indoor unit is out of the operating temperature and humidity range, the safety device may
operate and the air conditioner may stops.
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Cleaning and Maintenance
Before cleaning the indoor unit, be sure to turn off the auxiliary power switch.
Cleaning and Maintaining
Cleaning and Maintenance
Cleaning the indoor unit exterior
Wipe the surface of the indoor unit with a
tepid damp cloth.
Remove the dust accumulated in the narrow
gaps of the product with a soft brush.
CAUTION
• Do not use alkaline detergent, sulphuric
acid, hydrochloric acid, or organic solvents
(such as thinner, kerosene, and acetone) to
clean the surfaces.
• Do not attach any stickers on the surfaces
because this may cause damage.
• When you clean the heat exchanger on the
indoor unit, you need to disassemble the
indoor unit. Therefore, you must contact the
local service center for help.
Cleaning the outdoor unit heat exchanger
Spray water to clean the dust.
CAUTION
• Turn off power to the outdoor unit before
cleaning.
• The heat exchanger of the outdoor unit has
sharp edges. Take care when cleaning its
surface.
NOTE
• If it is difcult to clean the heat exchanger
of the outdoor unit, contact the local service
center.
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Cleaning and Maintenance
Cleaning the air lter
CAUTION
• Before cleaning the indoor unit, be sure to turn off the auxiliary power switch.
• Be sure to hold the grille with a hand to prevent dropping from the opening of the front grille.
NOTE
• When removing the grill completely, unhook the safety hooks on both sides of the grill.
1 Detaching the air lter
PUSH
Press the PUSH signs on the front panel, then
open the grille.
Press the PUSH signs (▽) on the air lter.
Grab the handle of the air lter and pull it out
from the indoor unit with your hand.
Pull the air lter out of the indoor unit.
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Cleaning and Maintaining
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Cleaning and Maintenance
2 Cleaning the air lter
Clean the air lter with a vacuum cleaner or soft
brush. If dust is too heavy, then rinse it with
running water and dry it in a ventilated area.
CAUTION
Do not scrub the air lter with a brush or other
cleaning utensil. This may damage the lter.
NOTE
• If the air lter dries in a humid area, it may
produce offensive odours. Clean it again and
dry it in a well-ventilated area.
• The cleaning period may differ depending
on the usage and environmental conditions,
so clean the air lter every week if the air
conditioner is in the dusty area.
• You can request a lter cleaning service.
Note that it is a charged service.
3 Reassembling the air lter
To assemble the air lter, proceed in reverse
order of detaching.
CAUTION
• If the indoor unit is used without the air
lter, it may be damaged due to dust.
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Cleaning and Maintenance
4 Resetting the air lter (Wired remote control is an optional item.)
After cleaning and reassembling the air lter,
be sure to reset the lter-cleaning reminder as
follows:
• Indoor unit with the wired remote control:
Press the Filter
Reset button.
• Indoor unit with the wireless remote control:
Press the Options button → < or > → (Filter
Reset) Blinking → press the SET button.
NOTE
• Be sure to reset the lter-cleaning reminder
every time you clean the air lter although
the lter reset indicator (
) does not blink.
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Cleaning and Maintaining
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Cleaning and Maintenance
Periodical maintenance
Unit Maintenance item Interval
Requires qualied
technicians
Indoor
unit
Clean the air lter. At least once a month
Clean the condensate drain pan. Once a year Required
Clean up the heat exchange. Once a year Required
Clean the condensate drain pipe. Once every 4 months Required
Replace the remote control batteries. At least once a year
Outdoor
unit
Clean the heat exchanger on the
outside of the unit.
Once every 4 months Required
Clean the heat exchanger on the
inside of the unit.
Once a year Required
Clean the electric components with
jets of air.
Once a year Required
Verify that all the electric
components are rmly tightened.
Once a year Required
Clean the fan. Once a year Required
Verify that the fan assemblies are
rmly tightened.
Once a year Required
Clean the condensate drain pan. Once a year Required
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Cleaning and Maintenance
Troubleshooting
Refer to the following chart if the air conditioner operates abnormally. This may save time and
unnecessary expense.
Problem Solution
The air conditioner
does not operate
at all.
• Check whether the power is turned on, and then operate the air
conditioner again.
• Check whether the auxiliary power switch (MCCB, ELB) is turned on.
• If the auxiliary power switch (MCCB, ELB) is turned off, the air
conditioner does not work although you press the
(Power) button.
• When you clean the air conditioner or do not use it for an extended
period of time, turn off the auxiliary power switch (MCCB, ELB).
• After the air conditioner is not used for an extended period of time, be
sure to turn on the auxiliary power switch (MCCB, ELB) 6 hours before
starting operation.
NOTE
• The auxiliary power switch (MCCB, ELB) is sold separately.
• Make sure that auxiliary power switch (MCCB, ELB) is installed in the
distribution box inside the building.
• If the air conditioner is turned off by the Timed off function, turn on the
air conditioner again by pressing the
(Power) button.
The temperature
does not change.
• Check whether the Fan mode is running. In the Fan mode, the air
conditioner controls the set temperature automatically, and you cannot
change the set temperature.
Warm air does not
come out of the air
conditioner.
• Check whether the outdoor unit is designed for cooling only. In this
case, warm air does not come out although you select the Heat mode.
• Check whether the remote control is designed only for cooling only.
Use a remote control that supports both cooling and heating.
The fan speed does
not change.
• Check whether the Auto or Dry mode is running. In these modes, the
air conditioner controls the fan speed automatically, and you cannot
change the fan speed.
The wireless
remote control
does not operate.
• Check whether the batteries are discharged. Replace the batteries with
new ones.
• Make sure that nothing is blocking the remote control sensor.
• Check whether any strong lighting sources are near the air conditioner.
Strong light which comes from uorescent bulbs or neon signs may
interfere with the remote control.
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Cleaning and Maintaining
English
Cleaning and Maintenance
Problem Solution
The wired remote
control does not
operate.
• Check whether the
indicator is displayed at the bottom right of the
remote control display. In this case, turn off both the air conditioner
and the auxiliary power switch, and then contact a service centre.
The air conditioner
is not turned on or
off immediately
with the wired
remote control.
• Check whether the wired remote control is set for group control. In this
case, the air conditioners connected to the wired remote control are
turned on or off sequentially. This operation takes up to 32 seconds.
The Timed on/off
function does not
operate.
• Check whether you pressed the
(SET) button on the remote control
after setting the on/off time. Set the on/off time.
The indoor unit
display blinks
continuously.
• Turn on the air conditioner again by pressing the
(Power) button.
• Turn off and then turn on the auxiliary power switch, and then turn on
the conditioner.
• If the indoor unit display is still blinking, contact a service centre.
I want to get cooler
air.
• Operate the air conditioner with a electric fan to save energy and
enhance the cooling efciency.
The air is not cool
or warm enough.
• In the Cool mode, cool air does not come out if the set temperature is
higher than the current temperature.
– Remote control: Press the Temperature button repeatedly until the
set temperature (minimum: 18°C) is set to lower than the current
temperature.
• In the Heat mode, warm air does not come out if the set temperature is
lower than the current temperature.
– Remote control: Press the Temperature button repeatedly until the
set temperature (maximum: 30°C) is set to higher than the current
temperature.
• Both cooling and heating do not operate in the Fan mode. Select the
Cool, Heat, Auto, or Dry mode.
•
Check whether the air lter is blocked with dirt. A dusty lter may decrease
the cooling and heating efciencies. Clean the air lter frequently.
• If a cover is on the outdoor unit or any obstacle is present near the
outdoor unit, remove them.
• Install the outdoor unit in a well-ventilated place. Avoiding places
exposed to direct sunlight or close to a heating appliance.
• Place a sunscreen over the outdoor unit to protect it from direct sunlight.
• If the indoor unit is installed in a place exposed to direct sunlight, pull
the curtains on the windows.
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Cleaning and Maintenance
Problem Solution
The air is not cool
or warm enough.
• Close the windows and doors to maximize the cooling and heating
efciencies.
• If the Cool mode is stopped and then started immediately, cool air
comes out after about 3 minutes to protect the compressor of the
outdoor unit.
• When the Heat mode is started, warm air does not come out
immediately to prevent cool air from coming out at the beginning.
• If the refrigerant pipe is too long, the cooling and heating efciencies
may be decreased. Avoid exceeding the maximum pipe length.
The air conditioner
makes strange
noises.
• In certain conditions (especially, when the outdoor temperature is
lower than 20°C), a hissing, rumbling, or splashing sound may be heard
while the refrigerant is circulating through the air conditioner. This is a
normal operation.
• When you press the
(Power) button on the remote control, noise
may be heard from the drain pump inside the air conditioner. This noise
is a normal sound.
Unpleasant odours
permeate the
room.
• If the air conditioner is running in a smoky area or if there is a smell
entering from outside, ventilate the room properly.
• If both indoor temperature and indoor humidity are high, operate the
air conditioner in the Clean or Fan mode for 1 to 2 hours.
• If the air conditioner has not been operated for an extended period
of time, clean the indoor unit and then operate the air conditioner in
the Fan mode for 3 to 4 hours to dry the inside of the indoor unit for
removal of unpleasant odours.
• If the air lter blocked with dirt, clean the air lter.
Steam is produced
on the indoor unit.
• In winter, if the indoor humidity is high, steam may be produced around
the air outlet while the defrost function is running. This is a normal
operation.
The outdoor unit
fan continues to
operate when the
air conditioner is
turned off.
• When the air conditioner is turned off, the outdoor unit fan may
continue to operate to reduce noise of the refrigerant gas. This is a
normal operation.
Water drops
from the piping
connections of the
outdoor unit.
• Condensation may develop due to the difference in temperature. This is
a normal condition.
Steam is produced
on the outdoor
unit.
• In winter, when the air conditioner runs in the Heat mode, the frost
on the heat exchanger melts and steam may be produced. This is a
normal operation, neither product malfunction nor a re.
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Cleaning and Maintenance
Memo
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English
Cleaning and Maintenance
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COUNTRY /
LOCATION
CALL OR
VISIT US ONLINE AT
BRAZIL
0800 555 0000 (Demais cidades e regiões)
4004-0000 (Capitais e grandes centros)
www.samsung.com/br/support
COSTA RICA 00-800-1-SAMSUNG (726-7864)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
DOMINICAN
REPUBLIC
1-800-751-2676
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
EC
UADOR 1-800-SAMSUN (72-6786)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
EL S
ALVADOR 8000-SAMSUNG (726-7864)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
GUA
TEMALA 1-800-299-0033
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
HONDURAS 800-
2791-9111
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
JAMAIC
A 1-800-SAMSUNG (726-7864) www.samsung.com/latin_en/support (English)
NICARAGUA 001-800-5077267
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
PANAMA 800-0101
www
.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
TRINIDAD
& TOBAGO
1-800-SAMS
UNG(726-7864)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
VENEZUELA 0-800-100-5303
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
COL
OMBIA
Bogotá en el 600 12 72
Sin costo en todo el pais 01 8000 112 112
Y desde tu celular #726
www.s
amsung.com/co/support
CHILE 800 726 786 www.samsung.com/cl/support
BOLIVIA 800 107 260 www.samsung.com/cl/support
PERU
080077708 Desde teléfonos jos,
públicos o celulares
www.samsung.com/pe/support
ARGENTINA 0800-555-SAMS(7267) www.samsung.com/ar
URUGUAY 0800-SAMS(7267) www.samsung.com/uy
PARAGUAY 0800-11-SAMS(7267) www.samsung.com/py
RUSSIA 8-800-555-55-55 www.samsung.com/ru/support
BELARUS 810-800-500-55-500 www.samsung.com/ru/support
GEORGIA 0-800-555-555 www.samsung.com/ru/support
ARMENIA 0-800-05-555 www.samsung.com/ru/support
AZERBAIJAN 0-88-555-55-55 www.samsung.com/az/support
KAZAKHSTAN 8-10-800-500-55-500 (GSM: 7799) www.samsung.com/kz_ru/support
UZBEKISTAN
00-800-500-55-500 (GSM: 7799, 0799
(Uztelecom))
www.samsung.com/uz_ru/support
COUNTRY /
LOCATION
CAL
L OR VISIT US ONLINE AT
KYRGYZSTAN 00-800-500-55-500 (GSM: 9977) www.samsung.com/kz_ru/support
TAJIKISTAN 8-10-800-500-55-500 (GSM: 8888) www.samsung.com/kz_ru/support
MONGOLIA 1800-25-55 www.samsung.com/kz_ru/support
UKRAINE 0-800-502-000 www.samsung.com/ua/support
MOLDOVA +373-22-667-400 www.samsung.com/ua/support/moldova
HONG KONG
3698 4698 ( All Product)
3698 4688 ( B2B )
3698 4633 (eStore)
www.s
amsung.com/hk/support (Chinese)
www.samsung.com/hk_en/support (English)
AUSTRALIA 1300 362 603 (Other) www.samsung.com/au/support
VIETNAM
www.samsung.com/vn/support
MALAYSIA
1800-88-9999 (OTH)
+603-7713 7420 (Overseas contact)
www.s
amsung.com/my/support
INDONESIA
021-5699-7777
0800-112-8888 (All Product, Toll Free)
0800-112-7777 (All Product, Toll Free)
www.s
amsung.com/id/support
PHILIPPINES
1-800-10-7267864 [ PLDT - Toll Free ]
1-800-8-7267864 [ Globe - Toll Free ]
84222111 [ Landline ]
www.s
amsung.com/ph/support
Türkiye 444 77 11 www.samsung.com/tr/support
ALGERIA 0800 100 001
www.samsung.com/n_africa/supportTUNISIA 80 100 012
MOROCCO 080 100 22 55
SOUTH AFRICA 0860 SAMSUNG (726 7864) www.samsung.com/za/support
NAMIBIA 08 197 267 864 www.samsung.com/africa_en/support
MAURITIUS 800 5050 www.samsung.com/africa_en/support
REUNION 0262 50 88 80 www.samsung.com/africa_fr/support
MOZAMBIQUE 84 726 7864 www.samsung.com/africa_pt/support
NIGERIA 0800 726 7864 www.samsung.com/africa_en/support
Ghana 0800 100 077 www.samsung.com/africa_en/support
Cote D’Ivoire 8000 0077 www.samsung.com/africa_fr/support
SENEGAL 200 077 www.samsung.com/africa_fr/support
CAMEROON 67095 0077 www.samsung.com/africa_fr/support
KENYA 0800 545 545 www.samsung.com/africa_en/support
UGANDA 0800 300 300 www.samsung.com/africa_en/support
TANZANIA 0800 780 089 www.samsung.com/africa_en/support
SUDAN 1969 www.samsung.com/eg/support
QUESTIONS OR COMMENTS?
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