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6
Wa r r a n t y
4. HOW TO OBTAIN RETURN AUTHORIZATION UNDER THIS WARRANTY.
In the event the Container or Container Component needs service or repair, please
call Vitamix Customer Service at 1-800-848-2649. You will be asked to provide a
date of purchase and proof of purchase for any product that has not been registered
with Vitamix. For product subject to this Warranty you will be provided with a return
authorization number, up-to-date shipping instructions and a pre-paid return pick up
label. Vitamix will pay standard shipping costs on the return of a Container or Container
Component for warranty service and repair and for return shipment of the product to
you after the warranty repair or replacement. Purchaser is responsible for the costs of
special shipping requests.
Within the U.S.A. and Canada, this Warranty is honored directly through the Vita-Mix®
Corporation.
United States Canada
Vita-Mix® Corporation Vita-Mix® Corporation
8615 Usher Road 200-1701 Shepherd Street East
Cleveland, Ohio 44138-2199 Windsor, Ontario N8Y 4Y5
1-800-848-2649 1-800-848-2649
service@vitamix.com service@vitamix.com
You will be deemed to have accepted the returned product “as is” upon delivery
unless you notify Vitamix of any problem, including shipment damage, within
48 hours of delivery.
SPECIAL INTERNATIONAL INSTRUCTIONS
If a machine was purchased within the U.S.A. or Canada, but is currently outside the U.S.A.
or Canada, all shipping and resulting taxes and duties are at the owner’s expense.
Call +1-440-235-4840 or email service@vitamix.com for more details.
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