Loading ...
Loading ...
Loading ...
8 Display messages
25
en
fr
es
pt
9 Troubleshooting
Problem Cause/Result Action
Coffee only comes out
in drips when it is being
prepared.
The coffee is ground too finely
and obstructs the system.
T
Set the grinder to a coarser
setting (see chapter 4
‘Preparation – Adjusting
the grinder’).
The water hardness may not have
been correctly set.
T
Perform descaling (see chapter 7
‘Maintenance – Descaling the
machine ’).
There is dry ground
coffee behind the coffee
grounds container.
The beans used are resulting in
an above-average volume of
ground coffee.
T
Reduce the coffee strength or
choose a finer grinder setting.
Grinder is making a
very loud noise.
There are foreign objects in the
grinder.
T
Contact customer support in your
country (see chapter 13 ‘JURA
contact details/ Legal information’).
The & symbol or the
! symbol lights up
brightly and other
symbols flash.
If the machine has been exposed
to the cold for a long period of
time, heating may be disabled
for safety reasons. The ENA
switches off automatically.
T
Warm the machine at room
temperature.
E If you were unable to solve the problem, contact customer support in your country
(see chapter 13 ‘JURA contact details/ Legal information’).
Message Cause/Result Action
The ! symbol lights
up even though no
filter has been
inserted.
No CLEARYL Smart / Smart mini
filter cartridge was inserted in
the water tank after the
descaling program finished.
Insert a CLEARYL Smart / Smart mini
filter cartridge in the water tank.
The symbols sss
flash after the beans
have been ground.
The bean container is empty.
You cannot prepare any
products.
T
Fill the bean container (see chapter 3
‘Preparing and using for the first time –
Filling the bean container’).
The £ symbol
flashes.
Not enough ground coffee was
added. The ENA cancels the
operation.
T
Start preparation again.
The first and third
symbols s light up
alternately.
The system must be filled with
water. You cannot prepare any
products.
T
Press the s button to fill the system.
Loading ...
Loading ...
Loading ...