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Troubleshooting en-us
33
Issue Cause and troubleshooting
Water is left in the appliance at the
end of the program.
▶
→
"Terminating the wash cycle", Page20
Appliance cannot be switched on
or operated.
Software update is taking place.
▶ Wait until the software update has finished.
Appliance functions have failed.
1. Pull out the power cord plug or switch off the breaker.
2. Wait at least 2minutes.
3. Connect the appliance to the power supply.
4. Switch the appliance on.
Appliance does not start. The breaker has tripped.
▶ Check the relevant breaker.
Power cord is not inserted.
1. Check whether the power outlet is working.
2. Check whether the power cord plug is properly inserted in the power outlet and
on the rear of the appliance.
Appliance door is not closed properly.
▶ Close the appliance door.
Wash cycle starts up
automatically.
You did not wait until the cycle ended.
▶
→
"Terminating the wash cycle", Page20
Appliance stops during the cycle or
cuts out.
Appliance door is not closed properly.
▶ Close the appliance door.
Power and/or water supply has been interrupted.
1. Check the power supply.
2. Check the water supply.
Upper rack is pressing against inner door and preventing appliance door from being
closed securely.
▶ Check whether the rear panel of the appliance is being pressed in by a power
outlet or a hose holder that has not been removed.
▶ Arrange the dishware so that no parts project beyond the rack and prevent the
appliance door from closing properly.
Appliance door cannot be closed. Door lock has been activated.
▶ Close the appliance door with greater force.
Door cannot be closed due to installation method.
▶ Check whether the appliance has been installed properly.
When closed, the appliance door, its decor or attached parts should not knock
against adjacent cabinets or the worktop.
Lid on the detergent dispenser
cannot be closed.
Detergent dispenser or lid are blocked by sticky detergent residue.
▶ Remove detergent residue.
Filling valves making knocking
noises.
Caused by the domestic installation. No fault present in the appliance. Does not
affect functioning of the appliance.
▶ Can only be remedied in the home installation.
Noise level varies The noise level can vary, depending on what kind of dishes are loaded and where
they are placed.
▶ Make sure the dishware is loaded in the most secure way, resting on the tines
and not hitting each other.
→
"Loading dishware", Page18
Spray arm is striking dishes.
▶ Arrange dishware so the spray arms do not strike dishware.
With a small load the water jets directly strike against the tub.
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