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If a problem occurs ...
24 | RS 2000
If a problem occurs that is not listed in the above table or if the problem cannot be solved with the
proposed solutions, visit the RS 2000 product page at www.sennheiser.com for the most up-to-date
list of frequently asked questions.
You may also contact your local Sennheiser partner for assistance. To find a Sennheiser partner in your
country, search at www.sennheiser.com.
Leaving the range of the transmitter
The range of the transmitter largely depends on environmental con-
ditions such as wall thickness, wall composition etc. If you leave the
range of the transmitter, the audio first cuts out occasionally until
it finally cuts out completely. The
Receiver status
LED on the ste-
thoset receiver flashes green (or red if the rechargeable battery is
almost empty). The transmitter automatically switches off
(standby) when there is no stethoset receiver connected. The
Transmitter status
LED goes off.
If you re-enter the range of the transmitter, the transmitter auto-
matically switches on again and the connection is re-established.
Sound is
distorted
The audio cable is defective. Replace the audio cable. –
The signal of the audio source is
distorted.
Reduce the volume of the audio
source.
–
The volume on the stethoset
receiver is adjusted to high.
Reduce the volume on the stethoset
receiver.
17
The
Receiver
status
LED lights
up red
The rechargeable battery is almost
empty.
Recharge the rechargeable battery. 14
The operating
time decreases
The rechargeable battery is
exhausted.
Have the rechargeable battery
replaced by an authorized Sennheiser
service partner.
20
The stethoset
receiver does
not connect to
the transmitter
The stethoset receiver is not paired
with the transmitter.
Pair the stethoset receiver with the
transmitter.
21
The distance to the transmitter is
too large.
Reduce the distance between the
stethoset receiver and the
transmitter.
–
2 stethoset receivers are currently
connected to the transmitter
Up to 2 stethoset receivers can be
simultaneously used with the
transmitter.
–
Problem Possible cause Possible solution Page
WARNING
Danger of hearing damage due to high volumes!
If you leave the range of the transmitter and the connection is lost,
the stethoset receiver remains switched on. If, in this case, you
increase the volume on the stethoset receiver and then re-enter the
transmitter’s range, the volume will be louder than before the con-
nection loss.
왘 Do not change the volume when you are outside the range of the
transmitter.
왘 Take off the stethoset receiver before re-entering the range of
the transmitter.
Vol +
Vol -
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