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en-US
185
Frequently Asked Questions
With the help of the following guide minor faults in the performance of the ma-
chine, some of which may result from incorrect operation, can be remedied with-
out contacting the Service Department.
This guide may help you to find the reason for the fault, and how to correct it.
Risk of injury caused by rotating roller brush.
You can injure yourself on the rotating roller brush.
Switch the vacuum cleaner off before dealing with any problems. Use the On/
Off switch on the Comfort handle to do this.
Problem Possible cause and solution
The vacuum cleaner
does not start when it is
switched on.
There is no battery inserted or the battery is inserted
incorrectly.
Insert the battery or check how the battery is posi-
tioned (see “Installation and connection” – “Insert-
ing the battery”).
The rechargeable battery is not sufficiently charged.
Charge the battery exactly as described in these
operating instructions (see “Installation and con-
nection” – “General battery information” and
“Charging the battery”).
An original Miele battery has not been inserted.
Insert an original MieleAP01/AP02/AP03lithium-
ionrechargeablebattery (HXLA).
The battery was not placed in the PowerUnit when
charging it for the first time.
To activate the battery, it must be placed in the
PowerUnit the first time it is charged (see “Installa-
tion and connection” – “General battery informa-
tion” and “Charging the battery”).
The charger is still plugged in.
Pull the plug out of the charging socket on the bot-
tom of the battery.
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