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31
TROUBLESHOOTING TIPS
Problem Possible Cause What To Do
Display goes blank. A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
See the Special features sections.
Oven or cooktop will not stay
set.
Disconnect all power for at least 30 seconds and then
reconnect power. If repeating, visit cafeappliances.c
/
service.
you must reset it by
pressing the
Reset the clock. If the oven was in use,
Cancel/Off pad, setting the clock and resetting
any cooking function.
“Burning” or “oily” odor
emitting from the vent.
This is normal in a new oven and will
Functions error.
Power outage or surge.
The clock is turned off.
disappear in time.
To speed the process, set a self-clean cycle for a minimum of
3 hours. See the Cleaning the Oven section.
Strong odor. An odor from the insulation around the
times the oven is used.
This is temporary and will go away after several uses or a self-
clean cycle.
Fan noise. A convection fan may automatically turn on
and off.
This is normal. The fan is designed to operate intermittently to
maximize cooking evenness. The convection fan will operate
during preheat of the bake cycle. The fan will turn off after the
oven is heated to the set temperature. This is normal.
A cooling fan may automatically turn on
and off.
This is normal. The cooling fan will turn off and on to cool
internal parts. It may run after the oven is turned off.
My oven door glass appears
to be "tinted" or have a
"rainbow" color. Is this
defective?
No. The inner oven glass is coated with
the oven to prevent heat loss and keep the
outer door cool while baking.
This is normal. Under certain light or angles, you may see this
tint or rainbow color.
Sometimes the oven takes
longer to preheat to the same
temperature.
Cookware or food in oven. The cookware or food in the oven will cause the oven to take
longer to preheat. Remove items to reduce preheat time.
Number of racks in oven. Adding more racks to the oven will cause the oven to take
longer to preheat. Remove some racks.
Different cooking modes.
Power failure.
The different cooking modes use different preheat methods to
take longer than others (i.e. convection bake).
Control signals after entering
cooking time or start time.
You forgot to enter a bake temperature or
cleaning time.
Reset the clock.
Touch the
Bake pad and desired temperature or the Self
Clean pad and desired clean time.
slide.
The shiny, silver-colored racks were
cleaned in a self-clean cycle.
Apply a small amount of vegetable oil to a paper towel and
wipe the edges of the oven racks with the paper towel. Do not
spray with Pam
®
or other lubricant sprays.
Steam from the vent. When using the ovens, it is normal to see
steam coming out of the oven vents. As the
number of racks or amount of food being
cooked increases, the amount of visible
steam will increase.
This is normal.
Warming drawer will not
work.
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Liquid in drawer.
Undercover foods.
Moisture escaping.
Drawer not fully closed.
This is normal.
Controls improperly set.
See the Using the warming drawer sectio
Revome liquid.
Cover food with lid or aluminum foil.
Cover food with lid or aluminum foil.
Push drawer in until latch engages.
Remove any remaining with a dry cloth or sponge.
n.
Excessive condensation in
the drawer.
Temperature setting too high. Reduce temperature setting.
Food dries out in the
warming drawer.
after Steam Clean cycle.
Troubleshooting tips ... Before you schedule service
Rev. 1
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