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Troubleshooting en
21
25.4 Cleaning Twist Pad®
The rotary knob consists of two parts, which you can
easily remove for a more thorough clean.
Recommended cleaning:
¡ Wipe the parts with warm soapy water and a cloth.
¡ Dry the parts thoroughly before reassembling.
Non-recommended cleaning:
¡ Do not use abrasive or corrosive products, such as
citric acid, vinegar, aggressive cleaning agents or
glass ceramic cleaners.
¡ Do not clean it in the dishwasher or immerse it in
water, as this may damage it.
¡ Do not use the glass scraper.
¡ Do not use stainless steel care products.
Troubleshooting
26 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING‒Risk of injury!
Improper repairs are dangerous.
▶ Repairs to the appliance should only be carried out
by trained specialist staff.
▶ If the appliance is defective, call Customer Service.
→"Customer Service", Page23
WARNING‒Risk of electric shock!
Improper repairs are dangerous.
▶ Repairs to the appliance should only be carried out
by trained specialist staff.
▶ Only use genuine spare parts when repairing the
appliance.
▶ If the power cord or the appliance power cable of
this appliance is damaged, it must be replaced with
a special power cord or special appliance power
cable, which is available from the manufacturer or
its Customer Service.
26.1 Warnings
Notes
¡ If or appears on the display, press and hold the
rotary knob next to the mark for the relevant cook-
ing zone in order to read the fault code.
¡ If the fault code is not listed in the table, disconnect
the hob from the power supply and wait 30seconds
before reconnecting it. If this display appears again,
contact customer service and specify the exact fault
code.
¡ If an error occurs, the appliance does not switch to
standby mode.
¡ In order to protect the appliance's electronic parts
from overheating or surge currents, the hob may
temporarily reduce the power level.
26.2 Information on the display panel
Fault Cause and troubleshooting
No displays light up. The power supply has been disconnected.
▶
Use other electrical appliances to check whether there has been a power failure.
The appliance has not been connected as shown in the circuit diagram.
▶
Connect the appliance in accordance with the circuit diagram.
Electronics fault
▶
If you are unable to rectify the fault, inform the technical after-sales service.
The displays flash. The control panel is wet or an object is covering it.
▶
Dry the control panel or remove the object.
, , ,
,
The electronics have overheated and one or all of the cooking zones have been switched
off.
▶
Wait until the electronics have cooled down sufficiently. Then touch any button on the
control panel.
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