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18
TROUBLESHOOTING
The following simple issues can be handled by the user. Please call the after-sale
service department if the issues are not solved.
Problem Possible reason
Failed
operation
•
Check whether the appliance is connected to power or
whether the plug is in well contact
•
Check whether the voltage is too low
•
Check whether there is a power failure or partial circuits have
tripped
Odor
•
Odorous foods shall be tightly wrapped
•
Check whether there is any rotten food
•
Clean the inside of the refrigerator
Long
-time
operation
of the
compressor
•
Long operation of the refrigerator is normal in summer
•
when the ambient temperature is high It is not suggestible
having too much food in the appliance at the same time
•
Food shall get cool before being put into the appliance
•
The doors are opened too frequently
Light
fails to get lit
•
Check whether the refrigerator is connected to power
supply
and whether the illuminating light is damaged
•
Have the light replaced by a specialist
Door
can not be
properly
closed
•
The door is stuck by food packages Too much food is placed
•
The upright freezer is not placed properly.
Loud
noises
•
Check whether the floor is level and whether the refrigerator
is placed stably
•
Check whether accessories are placed at proper locations
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