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Samsung UE65CU8500KXXU User Manual
Page 27
Samsung UE65CU8500KXXU 2023 65” Cu8500 Crystal Uhd 4k Hdr Smart Tv
e-Manual - Page 27
For UE65CU8500KXXU.
PDF File Manual
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Guide
Connections
Connection Guide
Connecting An Antenna (Aerial)
Connecting To The Network
Displaying Your Mobile Device Screen On The TV
Connection Cables For External Devices
Switching Between External Devices Connected To The TV
Connection Notes
Remote Control And Peripherals
About The Samsung Smart Remote (QLED TV/The Frame/S9*C Series/CU8 Series/CU77 ** Model)
About The Remote Control(CU7 /BEC Series) (except For CU77 ** Model)
Connecting The Samsung Smart Remote To The TV
Controlling External Devices With A Samsung Remote Control Using The Universal Remote Setup
Learn How To Use Samsung Smart Remote
Using Anynet+ (HDMICEC)
Controlling The TV With A Keyboard, Mouse Or Gamepad
Entering Text Using The OnScreen Virtual Keyboard
Smart Features
Using Smart Hub
Using Ambient Mode
Using Art Mode
Using Samsung Gaming Hub
About The Media Home Screen
About The Menu Home Screen
Using A Samsung Account
Using The Shortcuts
Using Workspace
Using The Apps Service
Using The EManual
Using The Internet
Using SmartThings
Playing Pictures/video/music
Using Multi View
Using Bixby
Using The Game Bar
TV Viewing
Using The Guide
Recording Programmes
Setting Up Schedule Viewing
Using Timeshift
Buttons And Functions Available While Recording A Programme Or Timeshift
Using The Channel List
Using The Channel Edit Function
Using A Personal Favourites List
TVViewing Support Functions
Picture And Sound
Using Intelligent Mode
Adjusting The Picture Quality
Picture Support Functions
Setting The Viewing Environment For External Devices
Configuring A Sound Mode And Expert Settings
Using The Sound Support Functions
System And Support
Using The Time Functions And The Timers
Using The Power And Energy Saving Functions
Using The Panel Care Functions
Updating The TV's Software
Using The Parental Settings Function
Audio And Video Functions For The Visually Or Hearing Impaired
Using Voice Assistants On The TV
Using Other Functions
HbbTV
Using A TV Viewing Card (“CI Or CI+ Card”)
Teletext Feature
Precautions And Notes
Before Using The Recording And Timeshift Functions
Supported Broadcasting Audio Options
Read Before Using Apps
Read Before Using The Internet Function
Read Before Playing Photo, Video Or Music Files
Read After Installing The TV
Supported Resolutions For UHD Input Signals
Resolutions For Input Signals Supported By 8 K Models (QN7 **C Series Or Higher)
Supported Resolutions For FreeSync (VRR)
Read Before Connecting A Computer (Supported Resolutions )
Supported Resolutions For Video Signals
Read Before Using Bluetooth Devices
Licences & Other Information
Troubleshooting
Picture Issues
The Screen Is Flashing Or Has Become Dark
The Picture Is Not Bright, Or The Picture Colours Do Not Look Clear
The Picture Colours Are Black And White Or Do Not Look The Way They Should Look
The TV Automatically Turns Off By Itself
TV (The Frame TV) Cannot Be Turned Off
Unable To Power On
The TV Remains On Or Does Not Turn On Automatically
Unable To File A Channel
The TV Image Does Not Look As Good As It Did In The Store
Displayed Video Looks Blurry
The Picture Is Distorted
There Is A Dotted Line On The Edge Of The Screen
The Picture Won't Display In Full Screen
The Subtitle Function In The TV Menu Is Deactivated
Subtitles Appear On The TV Screen
The HDR Of The Connected External Device Turns Off
Sound And Noise Issues
How Can I Connect An Audio Device To The TV?
There Is No Sound Or The Sound Is Too Low At Maximum Volume
The Picture Is Good But There Is No Sound
HDMI (eARC/ARC) Is Connected, And There Is No Sound
The Speakers Are Making An Odd Sound
The Sound Is Interrupted
The TV Audio Is Not Being Played Through The Soundbar Or A /V Receiver
The Sound Is Not Heard Clearly
The Volume Of The External Device Cannot Be Adjusted
I Want To Turn The TV And Audio Device Off And On At The Same Time
Channel And Broadcast Issues
Weak Or No Signal Displayed In TV Mode Or Cannot Find Channel
The TV Is Not Receiving All Channels
The Subtitles Are Not Provided On A Digital Channel
Broadcasting Is Deactivated
External Device Connectivity Issues
The "Mode Not Supported" Message Appears
The Video Is OK But There Is No Audio
I Want To Connect To A PC And Mobile Device Via Screen Mirroring
No Screen Appears When Connecting The TV To An External Device
I Want To Connect To A Bluetooth Speaker
The PC Screen Does Not Appear Or It Fl̈ʀ̧ʪθϑࢋ
Network Issues
Wired Network Connection Failed
Connected To A Local Network, But Not To The Internet
Anynet + (HDMICEC) Issues
What Is Anynet+?
The Anynet+ Device Won't Play
Remote Control Issues
The Remote Control Does Not Work
External Devices Cannot Be Operated With The TV Remote Control
Recording Issues
The Timeshift Or Recording Function Cannot Be Used
Cannot Record Videos Received From An External Device Or Samsung TV Plus
The "Format Device" Message Appears When The Timeshift Or Recding Function Is Used
The Recorded Fi̷ʪϑ On The TV Are Not Played Back On A PC
Apps
I Cannot Find The App I Want
I Launched An App, But It's In A Different Language.How Can I Change The Language?
The Smart Hub Home Screen Keeps Appearing Whenever You Turn On The TV
Media Files
Some Fi̷ʪϑ Are Interrupted During Playback
Some Fi̷ʪϑ Can't Be Played
Voice Assistant Issues
The Microphone Is Off
The Voice Commands Do Not Work Well
Bixby/Alexa Answers Although I Did Not Call It
I Spoke "Hi, Bixby/Alexa" But Bixby/Alexa Does Not Answer
Voice Recognition Does Not Work With The Samsung Smart Remote Unlike Other Features.There Is No Response Even If The Voice Assistant Button Is Pressed
During Voice Recognition, The Heavy Load Message Appears And The Function Does Not Work
I Want To See Weather Information Of The Desired Area
Other Issues
The TV Is Hot
The TV Smells Like Plastic
The Settings Are Lost After 5 Minutes Or Every Time The TV Is Turned Off
The TV Is Tilted To The Side
The Stand Is Wobbly Or Crooked
I Want To Know How To Attach And Remove The TV Stand
A POP (TV's Internal Banner Ad) Appears On The Screen
The TV Is Making A Popping Noise
The TV Is Making A Humming Noise
The TV Narrates The Screen Events In Voiceover
Diagnosing TV Operational Issues
Self Diagnosis
Cannot Select Signal Information In Self Diagnosis
Reset Smart Hub
Reset Picture
Reset Sound
Getting Support
Getting Support Through Remote Management
Finding The Contact Information For Service
Requesting Service
Accessibility Guidance
Menu Learning Screen
Using The Remote Control
Using The Accessibility Menu
Using The TV With Voice Guide On
Using The Guide
Using Schedule Viewing
Using The Channel List
Recording
Using Smart Hub
Launching The EManual
Using Bixby
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Contents
Table of Contents
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About the Remote Control (CU7/BEC Series) (except for CU77** model)
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File type: PDF
File name: 97084166_ue65cu8500kxxu.pdf
File size: 279.26 KB
File Language: English
Pages: 267
Author: Samsung
File created: 2023-03-10
Published: 2023-06-26
Updated: 2023-09-11
Verified by
Rosalee Gibson
on 2023-09-11
Download File
Table of Contents
×
Guide
6
Connections
6
Connection Guide
6
Connecting An Antenna (Aerial)
8
Connecting To The Network
9
Displaying Your Mobile Device Screen On The TV
14
Connection Cables For External Devices
16
Switching Between External Devices Connected To The TV
18
Connection Notes
21
Remote Control And Peripherals
24
About The Samsung Smart Remote (QLED TV/The Frame/S9*C Series/CU8 Series/CU77 ** Model)
24
About The Remote Control(CU7 /BEC Series) (except For CU77 ** Model)
27
Connecting The Samsung Smart Remote To The TV
30
Controlling External Devices With A Samsung Remote Control Using The Universal Remote Setup
31
Learn How To Use Samsung Smart Remote
31
Using Anynet+ (HDMICEC)
32
Controlling The TV With A Keyboard, Mouse Or Gamepad
33
Entering Text Using The OnScreen Virtual Keyboard
37
Smart Features
39
Using Smart Hub
39
Using Ambient Mode
44
Using Art Mode
50
Using Samsung Gaming Hub
58
About The Media Home Screen
61
About The Menu Home Screen
64
Using A Samsung Account
69
Using The Shortcuts
71
Using Workspace
74
Using The Apps Service
81
Using The EManual
85
Using The Internet
87
Using SmartThings
88
Playing Pictures/video/music
93
Using Multi View
99
Using Bixby
101
Using The Game Bar
106
TV Viewing
111
Using The Guide
111
Recording Programmes
115
Setting Up Schedule Viewing
118
Using Timeshift
119
Buttons And Functions Available While Recording A Programme Or Timeshift
120
Using The Channel List
122
Using The Channel Edit Function
124
Using A Personal Favourites List
126
TVViewing Support Functions
127
Picture And Sound
134
Using Intelligent Mode
134
Adjusting The Picture Quality
137
Picture Support Functions
141
Setting The Viewing Environment For External Devices
143
Configuring A Sound Mode And Expert Settings
147
Using The Sound Support Functions
149
System And Support
152
Using The Time Functions And The Timers
152
Using The Power And Energy Saving Functions
155
Using The Panel Care Functions
157
Updating The TV's Software
158
Using The Parental Settings Function
159
Audio And Video Functions For The Visually Or Hearing Impaired
160
Using Voice Assistants On The TV
166
Using Other Functions
167
HbbTV
170
Using A TV Viewing Card (“CI Or CI+ Card”)
171
Teletext Feature
174
Precautions And Notes
178
Before Using The Recording And Timeshift Functions
178
Supported Broadcasting Audio Options
180
Read Before Using Apps
181
Read Before Using The Internet Function
182
Read Before Playing Photo, Video Or Music Files
184
Read After Installing The TV
201
Supported Resolutions For UHD Input Signals
202
Resolutions For Input Signals Supported By 8 K Models (QN7 **C Series Or Higher)
203
Supported Resolutions For FreeSync (VRR)
204
Read Before Connecting A Computer (Supported Resolutions )
205
Supported Resolutions For Video Signals
208
Read Before Using Bluetooth Devices
210
Licences & Other Information
211
Troubleshooting
213
Picture Issues
213
The Screen Is Flashing Or Has Become Dark
213
The Picture Is Not Bright, Or The Picture Colours Do Not Look Clear
214
The Picture Colours Are Black And White Or Do Not Look The Way They Should Look
215
The TV Automatically Turns Off By Itself
215
TV (The Frame TV) Cannot Be Turned Off
216
Unable To Power On
216
The TV Remains On Or Does Not Turn On Automatically
216
Unable To File A Channel
217
The TV Image Does Not Look As Good As It Did In The Store
217
Displayed Video Looks Blurry
217
The Picture Is Distorted
218
There Is A Dotted Line On The Edge Of The Screen
218
The Picture Won't Display In Full Screen
218
The Subtitle Function In The TV Menu Is Deactivated
218
Subtitles Appear On The TV Screen
219
The HDR Of The Connected External Device Turns Off
219
Sound And Noise Issues
220
How Can I Connect An Audio Device To The TV?
220
There Is No Sound Or The Sound Is Too Low At Maximum Volume
220
The Picture Is Good But There Is No Sound
220
HDMI (eARC/ARC) Is Connected, And There Is No Sound
221
The Speakers Are Making An Odd Sound
221
The Sound Is Interrupted
221
The TV Audio Is Not Being Played Through The Soundbar Or A /V Receiver
222
The Sound Is Not Heard Clearly
222
The Volume Of The External Device Cannot Be Adjusted
223
I Want To Turn The TV And Audio Device Off And On At The Same Time
223
Channel And Broadcast Issues
224
Weak Or No Signal Displayed In TV Mode Or Cannot Find Channel
224
The TV Is Not Receiving All Channels
224
The Subtitles Are Not Provided On A Digital Channel
225
Broadcasting Is Deactivated
225
External Device Connectivity Issues
226
The "Mode Not Supported" Message Appears
226
The Video Is OK But There Is No Audio
226
I Want To Connect To A PC And Mobile Device Via Screen Mirroring
226
No Screen Appears When Connecting The TV To An External Device
227
I Want To Connect To A Bluetooth Speaker
227
The PC Screen Does Not Appear Or It Fl̈ʀ̧ʪθϑࢋ
227
Network Issues
228
Wired Network Connection Failed
228
Connected To A Local Network, But Not To The Internet
228
Anynet + (HDMICEC) Issues
229
What Is Anynet+?
229
The Anynet+ Device Won't Play
230
Remote Control Issues
231
The Remote Control Does Not Work
231
External Devices Cannot Be Operated With The TV Remote Control
231
Recording Issues
232
The Timeshift Or Recording Function Cannot Be Used
232
Cannot Record Videos Received From An External Device Or Samsung TV Plus
232
The "Format Device" Message Appears When The Timeshift Or Recding Function Is Used
232
The Recorded Fi̷ʪϑ On The TV Are Not Played Back On A PC
232
Apps
233
I Cannot Find The App I Want
233
I Launched An App, But It's In A Different Language.How Can I Change The Language?
233
The Smart Hub Home Screen Keeps Appearing Whenever You Turn On The TV
233
Media Files
234
Some Fi̷ʪϑ Are Interrupted During Playback
234
Some Fi̷ʪϑ Can't Be Played
234
Voice Assistant Issues
235
The Microphone Is Off
235
The Voice Commands Do Not Work Well
235
Bixby/Alexa Answers Although I Did Not Call It
235
I Spoke "Hi, Bixby/Alexa" But Bixby/Alexa Does Not Answer
236
Voice Recognition Does Not Work With The Samsung Smart Remote Unlike Other Features.There Is No Response Even If The Voice Assistant Button Is Pressed
236
During Voice Recognition, The Heavy Load Message Appears And The Function Does Not Work
237
I Want To See Weather Information Of The Desired Area
237
Other Issues
238
The TV Is Hot
238
The TV Smells Like Plastic
238
The Settings Are Lost After 5 Minutes Or Every Time The TV Is Turned Off
238
The TV Is Tilted To The Side
239
The Stand Is Wobbly Or Crooked
239
I Want To Know How To Attach And Remove The TV Stand
239
A POP (TV's Internal Banner Ad) Appears On The Screen
240
The TV Is Making A Popping Noise
240
The TV Is Making A Humming Noise
240
The TV Narrates The Screen Events In Voiceover
240
Diagnosing TV Operational Issues
241
Self Diagnosis
241
Cannot Select Signal Information In Self Diagnosis
241
Reset Smart Hub
242
Reset Picture
242
Reset Sound
242
Getting Support
243
Getting Support Through Remote Management
243
Finding The Contact Information For Service
243
Requesting Service
243
Accessibility Guidance
244
Menu Learning Screen
244
Using The Remote Control
244
Using The Accessibility Menu
246
Using The TV With Voice Guide On
251
Using The Guide
253
Using Schedule Viewing
257
Using The Channel List
258
Recording
260
Using Smart Hub
263
Launching The EManual
266
Using Bixby
267
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