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21
After Sales Support
(AU) 1300 886 649 (NZ) 0800 836 761 | tempo.org/support
Other Useful Information
Cleaning and care
WARNING!
Clean the bicycle properly and maintain it in good working condition. The
warranty will not apply in case of corrosion due to lack of maintenance.
• After every ride, wash your bike with soapy water (liquid dish soap is
recommended for its ability to remove grease without damaging the bike),
but do not wash any electrical parts. Avoid using high-pressure washers.
Always dry your bike with a soft cloth in order to avoid rust and corrosion. While
carefully drying your entire bike, you will also be able to inspect all the different
parts and detect any potential problems.
• Lubrication is an important part of maintaining an electric vehicle. Parts of
the bike - including the chain and derailleur - should be scrubbed with an
appropriate lubricating oil every six months. Lubrication is a function of
climate. Talk to your local bike shop about appropriate lubrication.
• Check the chain tension after every ride. The correct chain tension is 8036 N.
This should allow you to move it about 125 mm in either direction. The chain
needs to be as tight as possible without creating friction that will waste energy
and wear the chain and cogs prematurely.
• In terms of gear adjustment, the most important factor will be any adjustments
made to the rear derailleur. If the bicycle is skipping or jumping gears, adjusting
the derailleur may help fix this. If necessary, you can find the manual for the
rear derailleur on the SHIMANO website (Model Number: FT35-A) for more
information on this process.
• If the chain skips or jumps please refer to this SHIMANO rear derailleur
manual (see above for more information), or a qualified bike mechanic.
Professional bike mechanics are required to carry out the following steps:
• To adjust the rear wheel's position, loosen one side and push the rim between
the chain stays to one side to move the loose end of the axle a short distance
back or forward. Retighten the nut. Loosen the other side and ease the rim in
the other direction so the rear wheel is once again straight in the frame.
• Test again and repeat the process, moving the rear wheel a short distance
forward or back until the tension is in the target zone. You need to test by
spinning the pedals because neither cogwheel will be a perfect circle so the
chain tension will vary as the cranks spin. Once the chain tension is acceptable,
tighten both nuts fully.
• During the whole process please pay attention to the motor cable, do not
damage or loosen the cable.
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