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UPDATING THE SYSTEM*
*: This function is not available in some countries/areas.
If a problem occurs when attempting to perform a system update, refer to the following table.
Symptom Cause Solution
“No server response.” is displayed and software
cannot be downloaded.
The vehicle may be in an area having weak
communication signals.
Move the vehicle to an area where
communication signals can be received
normally. If it is still not possible to download,
contact your SUBARU dealer.
An error occurred at the server. (Server cannot
respond temporarily due to maintenance, etc.)
Wait for the server to return to normal. If it is still
not possible to download, contact your SUBARU
dealer.
“The software install failed.” is displayed.
Software installation may have failed or an error
of unidentied cause may have occurred.
Contact your SUBARU dealer.
WHAT TO DO IF
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