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44 English
Troubleshooting
Troubleshooting
Code Action
5C
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending
on the connection type.
• Clean the debris lter as it may be clogged.
• Make sure the drain hose is straightened all the way to the
drain system.
• If the information code remains, contact a customer service
center.
9C1
The electronic control needs to be checked (Over Voltage Error).
• Check the PCB and wire harness.
• Check if power is supplied properly.
• If the information code remains, contact a customer service
center.
9C2
Low voltage detected
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service
center.
9C4
DC Sensor electrical leakage Problem
• If the information code remains, contact a customer service
center.
AC6
Inverter Communication problem
• Check the Inverter PCB and wire harness.
• If the information code remains, contact a customer service
center.
dC
Operating the washing machine with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
HC
High temperature heating check.
• If the information code remains, contact a customer service
center.
WA6000R_DC68-04120D-01_EN.indd 44 2021-12-09 2:23:18
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