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EN 29
OTHER
Faults table
Problem Cause/Solution
Appliance is
connected to the
power supply but is
not working.
Check that the socket is live and that the appliance is switched on.
Appliance cools
continuously for a
long time.
The compressor is operating for a longer time at low capacity (low
energy consumption / high efficiency). This is the most efficient form
of operation. The following factors can also influence the appliance’s
operation:
• The ambient temperature is too high.
• The door has been opened for too long or too frequently.
• The door is not closed properly.
• The door does not seal properly (the seal is dirty, the door is
misaligned or the seal is damaged, etc.).
• Too much fresh food has been put in at the same time.
• Insufficient air circulation around the compressor and condenser.
Check that the ventilation around the appliance is sufficient (see
the separate installation instructions).
• The sensor in the refrigerator is blocked by fresh food. Make sure
that air can circulate freely around the sensor (not applicable to all
models).
Condensation on
the glass shelf
above the drawers
in the refrigeration
compartment.
• Check that the door is closed properly and seals properly.
• This is a temporary problem that cannot be avoided entirely in
periods of high ambient temperatures and high humidity. The
problem disappears when the temperature and humidity return to
normal levels. We recommend that you clean the drawers more
frequently and occasionally wipe off any drips.
• Pack food in bags or other air-tight packaging.
Symbol D flashes: • The door has been opened for too long or too frequently.
• The door does not seal properly (the seal is dirty, the door is
misaligned or the seal is damaged, etc.).
• Too much fresh food has been put in at the same time.
Door does not
open easily.
You are trying to open the appliance’s door just after you have closed
the door. Then opening the door is difficult. When you open the door,
cold air escapes from the appliance and is replaced by warm air
from the surroundings. As this air cools a slight vacuum is created
that makes it more difficult to open the door. The situation returns to
normal after a few minutes, and the door opens easily again.
When you have any doubts about whether your appliance is working properly you should not
immediately assume that it is defective. We recommend that you should in any case check the
points in the following table.
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