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18 49-7000181 Rev. 1
Troubleshooting Tips
TROUBLESHOOTING TIPS
Things That Are Normal With Your Microwave Oven
■ Steam or vapor escaping from around the door.
■ Light reflection around door or outer case.
■ Dimming oven light and change in the blower sound at
power levels other than high.
■ Dull thumping sound while oven is operating.
Problem Possible Causes What To Do
Oven will not
come on
A fuse in your home may be blown or
the circuit breaker tripped.
Replace fuse or reset circuit breaker.
Power surge. Unplug your microwave oven, then plug it back
in.
Plug not fully inserted into wall outlet. Make sure 3-prong plug on oven is fully
inserted into wall receptacle.
Control panel
lighted, yet oven
will not start
Door not securely closed. Open the door and close securely
Start/Pause button not pressed after
entering cooking selection
Press Start/Pause
Another selection entered already in
oven and Cancel/Off not pressed to
cancel it.
Press Cancel/Off
Cooking time not entered after pressing
Cook Time
Make sure you have entered cooking time after
pressing Cook Time.
Cancel/Off was pressed accidentally. Reset cooking program and press Start/Pause.
Food weight not entered after selecting
Weight Defrost or Time Defrost
Make sure you entered food weight after
pressing Defrost Weight.
Oven was paused accidentally. Press
Start/Pause to restart the cooking
program.
“LOC” appears
on display
The control panel has been locked.
(When the control panel is locked,
“LOC” will be displayed.)
Press and hold Cancel/Off for about 3
seconds to unlock the control panel.
“FOOD” appears
on display
The control detected that the door has
not been opened after program ends.
Open the door. Food/beverage has not been
removed.
“PF” appears on
display
A Power Failure has occurred. Press Cancel/Off to clear the display.
“F3” appears on
display
A key has been activated for more than
60 seconds.
Press Cancel/Off to clear the display. This can
happen if liquid is on the control panel. Dry the
control panel thoroughly after cleaning.
FEDERAL COMMUNICATIONS COMMISSION (U.S.A.)
RADIO FREQUENCY INTERFERENCE STATEMENT
This equipment generates and uses ISM frequency energy
and if not installed and used properly, that is in strict
accordance with the manufacturer’s instructions, may
cause interference to radio and television reception. It has
been type tested and found to comply with limits for an
ISM Equipment pursuant to part 18 of FCC Rules, which
are designed to provide reasonable protection against
such interference in a residential installation. However,
there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause
interference to radio or television reception, which can be
determined by tuning the equipment off and on, the user
is encouraged to try to correct the interference by one or
more of the following:
■ Reorient the receiving antenna of radio or television.
■ Relocate the Microwave oven with respect to the
receiver.
■ Move the microwave oven away from the receiver.
■ Plug the microwave oven into a different outlet so that
microwave oven and receiver are on different branch
circuits.
The manufacturer is not responsible for any radio or TV
interference cause by unauthorized modification to this
microwave oven. It is the responsibility of the user to
correct such interference.
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