Pro 920
Jabra
User manual
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JABRA PRO 920
CONTENTS
1. WELCOME ................................................................................4
2. PRODUCT OVERVIEW...........................................................5
2.1 PACKAGE CONTENTS .................................................................................... 5
2.2 HEADSET OVERVIEW ....................................................................................6
2.3 HEADSET ATTACHMENTS ............................................................................ 7
2.4 BASE OVERVIEW .............................................................................................8
2.5 OPTIONAL ACCESSORIES .............................................................................9
3. CONNECTING TO A DESK PHONE .................................. 10
3.1 FOLDABLE BASE STAND ............................................................................ 10
3.2 CONNECT TO DESK PHONE ..................................................................... 11
3.3 CONNECT POWER SUPPLY TO BASE .................................................... 13
3.4 DOCK THE HEADSET .................................................................................. 13
4. CONFIGURING THE DESK PHONE AUDIO ................... 14
4.1 SET A CLEAR DIAL TONE ........................................................................... 14
4.2 SET THE MICROPHONE VOLUME ........................................................... 14
5. JABRA PRO 920 FEATURES .............................................. 15
5.1 HEADSET MULTI-FUNCTION BUTTON ................................................. 15
5.2 HEADSET SPEAKER VOLUME BUTTONS ............................................. 15
5.3 HEADSET MUTE BUTTON ......................................................................... 15
5.4 HEADSET LED INDICATOR ........................................................................ 16
5.5 HEADSET AUDIO INDICATORS ................................................................ 16
5.6 BASE VISUAL INDICATORS ....................................................................... 17
6. CALL MANAGEMENT .......................................................... 18
6.1 MAKING CALLS, ANSWERING CALLS AND ENDING CALLS ............ 18
6.2 SWITCHING BETWEEN PHONE AND HEADSET ................................ 18
6.3 CONFERENCE CALL WITH MULTIPLE HEADSETS ............................. 18
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JABRA PRO 920
7. ADVANCED JABRA PRO 920 FEATURES ....................... 19
7.1 SAFETONE™ AUDIO PROTECTION ........................................................ 19
7.2 WIRELESS RANGE ....................................................................................... 19
7.3 POWER MANAGEMENT ............................................................................. 19
7.4 REMOTE CALL CONTROL .......................................................................... 19
7.5 HOW TO CHANGE THE ADVANCED SETTINGS .................................. 20
7.6 HOW TO RESET ADVANCED SETTINGS ................................................ 21
7.7 COPY SETTINGS TO MULTIPLE JABRA PRO 920 BASES .................. 22
7.8 FORCED PAIRING (PAIRING A NEW PRIMARY HEADSET) ............... 22
7.9 UPDATE FIRMWARE AND HEADSET SETTINGS (SERVICE CABLE) 22
8. SUPPORT .............................................................................. 23
8.1 FAQS AND TROUBLESHOOTING ............................................................ 23
9. TECHNICAL SPECIFICATIONS .......................................... 24
9.1 JABRA PRO 920 HEADSET ........................................................................ 24
9.2 HEADSET BATTERY ..................................................................................... 24
9.3 MATERIALS AND ALLERGIES .................................................................... 25
9.4 JABRA PRO 920 BASE ................................................................................. 25
9.5 PRODUCT DISPOSAL .................................................................................. 25
9.6 CERTIFICATIONS AND SAFETY APPROVALS ....................................... 26
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JABRA PRO 920
1. WELCOME
Congratulations on purchasing your new Jabra PRO 920. We are sure you will enjoy its wide range of
features, and find the headset comfortable to wear and easy to use.
Jabra PRO 920 headset features
• Exceptional sound quality.
• Volume and mute controls.
• Intuitive headset multi-function button for easy call handling.
• LED and audio indicators.
• Advanced hearing protection with SafeTone™.
• Noise-cancelling microphone.
• Auto sleep mode for energy conservation.
• Headband and earhook wearing-styles (earhook not supplied in all regions).
Jabra PRO 920 base features
• Headset recharge docking cradle.
• Visual call status indicators.
• Battery indicators.
• Voice-prompted configuration.
• Port for Jabra LINK adapter and GN1000 remote handset lifter.
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JABRA PRO 920
2. PRODUCT OVERVIEW
2.1 PACKAGE CONTENTS
Power adapter
Telephone cable
Headband attachment
Earhook attachment
(not supplied in all regions)
Quick Start Guide
Base
Warning & Declaration
booklet
Headset
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JABRA PRO 920
2.2 HEADSET OVERVIEW
Microphone boom arm
Speaker volume down
button
Speaker volume up
button
Mute button
Mount for
wearing-style
attachments
Recharge
contact
Speaker
Noise-cancelling
microphone
LED indicator
Multi-function
button
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JABRA PRO 920
2.3 HEADSET ATTACHMENTS
The Jabra PRO 920 headset can be worn in three dierent wearing-styles: headband, ear hook or
neckband. The headband and earhook attachments (earhook not supplied in all regions) are included
with the Jabra PRO 920. The neckband attachment can be purchased separately.
All wearing-styles are interchangeable and can be worn on either the left or right ear.
Regardless of wearing-style, position the microphone as close to the mouth as possible for maximum
noise-cancelling eect.
Attaching the headband
CLICK
Attaching the earhook (earhook not supplied in all regions)
CLICK
Attaching the neckband (optional accessory)
R
L
CLICK
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JABRA PRO 920
2.4 BASE OVERVIEW
1
Mute indica-
tor
Audio link
indicator
Battery indicator
Headset cradle
Headset recharge
contact
Foldable
base stand
Power adapter port
Telephone port
Handset port
Clear Dial Tone
switch
AUX port
Microphone volume
controls
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JABRA PRO 920
2.5 OPTIONAL ACCESSORIES
The following Jabra PRO accessories are available separately. Visit jabra.com for full accessory overview.
Neckband attachment
Replacement earhook, with earbuds
Replacement ear cushions
Replacement headband attachment
Jabra GN1000
Electronic hookswitch adapter
(actual product may vary from illustra-
tion)
Service cable
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JABRA PRO 920
3. CONNECTING TO A DESK PHONE
3.1 FOLDABLE BASE STAND
The Jabra PRO 920 base stand can be folded into three positions: open, closed and standing position, as
illustrated.
CLICK
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JABRA PRO 920
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JABRA PRO 920
3.2 CONNECT TO DESK PHONE
OPTION 1
Desk Phone with Headset
Port
This type of desk phone
has a dedicated headset
port (usually at the back of
the phone). These phones
typically have a button on
the front panel for switching
between handset and
headset.
1. Plug the supplied tele-
phone cable into the port
marked
on the base.
2. Connect the telephone
cable to the headset port
on the desk phone.
OPTION 2
Desk Phone with Jabra Link
A Jabra Link adapter enables
an incoming call to be
answered or ended by the
headset multi-function
button.
Contact your local Jabra
dealer to purchase a Jabra
Link adapter for your specific
desk phone.
1. Connect the Jabra Link
adapter as shown in
adapter documentation
supplied with the Jabra
Link. On some phones the
telephone cable will also
need to be connected.
2. Call your connected desk
phone using another
phone to enable the Jabra
Link adapter. Wait 10
seconds before answering
the phone.
Refer to Jabra Link
documentation
OPTION 3
Desk Phone with GN1000
The GN1000 remote
handset lifter manually lifts
the desk phone handset to
make or answer a call. For
mounting instructions refer
to documentation supplied
with the GN1000.
1. On the desk phone, un-
plug the handset cable
from the phone body.
2. Connect the handset
cable to the port marked
on the base.
3. Plug the supplied
telephone cable into the
port marked
on the
base.
4. Connect the telephone
cable into the handset
port on the desk phone.
5. Connect the GN1000
cable into the port
marked
on the base.
OPTION 4
Desk Phone without
Headset Port
This desk phone does not
have a dedicated headset
port.
1. On the desk phone, un-
plug the handset cable
from the phone body.
2. Connect the handset
cable to the port marked
on the base.
3. Plug the supplied
telephone cable into the
port marked
on the
base.
4. Connect the telephone
cable into the handset
port on the desk phone.
or
or
or
or
Refer to Jabra Link
documentation
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JABRA PRO 920
3.3 CONNECT POWER SUPPLY TO BASE
1. Plug the power adapter into the port marked on the base.
2. Connect the power adapter to the mains power socket.
3.4 DOCK THE HEADSET
Dock the headset with the base
Dock the headset. When docked correctly the headset battery will begin charging, if needed. Charge for
20 minutes or until the battery indicator on the base
is steady green.
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JABRA PRO 920
4. CONFIGURING THE DESK PHONE AUDIO
Due to the large range of desk phone brands/models available, a clear dial tone must be set before
first-time use of the Jabra PRO 920. Setting the clear dial tone will enable the Jabra PRO 920 to function
correctly with your specific desk phone. Additionally it is also important to set the microphone volume
for optimal sound quality.
4.1 SET A CLEAR DIAL TONE
1. Put on the headset.
2. Press the headset button on the desk phone, or
lift the desk phone handset.
3. Locate the clear dial tone switch on the back
of the Jabra PRO 920 base, as illustrated, and
while listening in the headset for a clear dial
tone, rotate the switch from A to G.
4. Determine the best switch position. The dial
tone should be strong, clear and undistorted.
5. When the clear dial tone is set, press the
headset button on the desk phone, or return
the desk phone handset to the receiver.
CLICK
4.2 SET THE MICROPHONE VOLUME
1. Put on the headset.
2. Get a dial tone by pressing the headset button
on the desk phone, or by lifting the desk phone
handset.
3. Make a test call. Call a friend or colleague to
test your speaking volume. Ensure the listener
does not adjust their own volume.
4. Adjust the microphone volume using the
microphone + / - volume buttons, as illustrated,
if your speaking volume is too loud or too quiet
for the listener.
5. When the microphone volume is set, end the
call.
Note: To reset the microphone volume to the
factory default setting, make a call and then press
and hold both microphone + / - volume buttons
until a tone is played, and then release the volume
buttons.
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JABRA PRO 920
5. JABRA PRO 920 FEATURES
5.1 HEADSET MULTI-FUNCTION BUTTON
The multi-function button can answer calls and end calls using a combination of taps, double-taps or
presses.
Multi-function button
Function Tap Double-tap
Press
(hold 1-3 seconds)
Answer incoming call
End current call
Reject incoming call
Put current call on hold, and accept incoming
call
(not supported by all phones)
Power on
Power o
(5 secs)
5.2 HEADSET SPEAKER VOLUME BUTTONS
The speaker volume buttons adjust the headset speaker volume.
Speaker volume buttons
5.3 HEADSET MUTE BUTTON
The mute button mutes or un-mutes the headset microphone.
Mute button
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JABRA PRO 920
5.4 HEADSET LED INDICATOR
The LED indicator indicates call status.
Led indicator
Headset state LED Headset state LED
Connected Slow blink (60 secs) Headset docked in base Solid
Not connected Fast flash (x3) Headset docked in charger Very slow flash
Active call Fast flash
Headset docked in unknown
base
Slow flash
Incoming call Fast flash Headset undocked from base Slow flash
Power on Fast flash (x4)
Power o Fast flash (x4)
Pairing Fast flash
5.5 HEADSET AUDIO INDICATORS
The headset plays a variety of voice announcements and audio tones to indicate headset status and
actions.
Audio tone Audio tone
Power on Microphone muted
Power o Call ended
Button tap Battery low
Button double-tap Conference start
Button press Conference end
Maximum speaker volume reached Out of range
Minimum speaker volume reached Incoming call accepted
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JABRA PRO 920
Voice prompt Voice prompt
Setup Remote call control
Audio protection Goodbye
Wireless range Factory default
Auto sleep mode
5.6 BASE VISUAL INDICATORS
The Jabra PRO 920 base has three LEDs to indicate battery, call status and events.
1
Icon Event
Battery charging (slow
flash)
Full battery
Low battery
Very low battery (fast flash)
Sleep mode (slow flash)
Unknown battery status
Microphone muted
Active audio link between
headset and base
Searching for headset
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JABRA PRO 920
6. CALL MANAGEMENT
6.1 MAKING CALLS, ANSWERING CALLS AND ENDING CALLS
Phone with headset port
Phone with Jabra Link, or
GN1000
Phone without headset port
Make
call
1. Tap the headset button on
the desk phone.
2. Lift headset from docking
cradle, or
tap the multi-function
button.
3. Dial number using desk
phone.
1. Lift headset from dock-
ing cradle, or
tap the multi-function
button.
2. Dial number using desk
phone.
1. Lift headset from docking
cradle, or
tap the multi-function
button.
2. Lift desk phone handset
and set aside .
3. Dial number using desk
phone.
An-
swer
call
1. Lift headset from docking
cradle, or
tap the multi-function
button.
2. Lift desk phone handset
and set aside.
Lift headset from docking
cradle, or
tap the multi-function
button.
1. Lift headset from docking
cradle, or
tap the multi-function
button.
2. Lift desk phone handset
and set aside.
End
call
Tap the headset button on the
desk phone.
Dock the headset, or
tap the multi-function
button.
1. Dock the headset, or
tap the multi-function
button.
2. Return desk phone hand-
set to receiver.
6.2 SWITCHING BETWEEN PHONE AND HEADSET
Switch from desk phone to headset
1. Lift headset from docking cradle.
2. Do not return desk phone handset to receiver, as this will hang up the call.
Switch from headset to desk phone (without Jabra Link or GN1000)
1. Lift desk phone handset.
2. Dock headset, or tap the multi-function button.
Switch from headset to desk phone (with Jabra Link or GN1000)
1. Lift desk phone handset.
2. Refer to specific desk phone documentation. In some cases a button must be pressed on the desk
phone, while in others the switch from handset to desk phone will be automatic.
6.3 CONFERENCE CALL WITH MULTIPLE HEADSETS
The Jabra PRO 920 is able to pair with four headsets in total for conferencing: one primary and three
secondary headsets.
Connect secondary headset
1. While the primary headset is undocked and on a call, dock the secondary headset with the base
hosting the call. When the headsets are successfully paired, a double-tone will sound in the primary
headset.
2. Tap the multi-function button on the primary headset to accept the secondary headset. The audio is
now shared between headsets.
Ending, or leaving, the conference
The primary headset user can end the conference by hanging up on the call. The call is ended for all
headsets.
Guests can leave the conference by tapping the multi-function on their headset, or by docking the
headset with the base. The conference call is still active for the other headset(s).
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JABRA PRO 920
7. ADVANCED JABRA PRO 920 FEATURES
7.1 SAFETONE™ AUDIO PROTECTION
SafeTone™ provides eective hearing protection against potential risks, such as acoustic shock and noise
exposure. SafeTone™ consists of two components, PeakStop™ and IntelliTone™ and can be set using
the Jabra PRO 920 headset (see Section 7.5).
PeakStop™ acoustic shock protection
PeakStop™ automatically suppresses sounds over 118dB(A), protecting hearing from acoustic shock.
IntelliTone™ noise exposure protection
IntelliTone™ oers protection against acoustic shock and noise exposure over 85dB(A), corresponding
to up to 8 hours of daily talk.
7.2 WIRELESS RANGE
The Jabra PRO 920 supports a maximum wireless range of up to 120 meters. Physical obstructions and
electromagnetic interference may shorten this range. The wireless range can be adjusted to prevent
interference with other wireless devices (see Section 7.5).
Headset sound quality may deteriorate the further the headset is from the base, and may improve the
closer the headset is to the base. When the headset is completely out of range, a unique tone will be
played in the headset every few seconds.
If the headset is on a call when moved out of range, the audio will be lost; however the call will remain
active at the base for 120 seconds. To restore audio to the call, move the headset into range of the base.
If the headset remains out of range of the base for more than an hour, the headset will power down to
conserve battery.
7.3 POWER MANAGEMENT
The Jabra PRO 920 provides several built-in power management features for conserving energy.
Auto sleep mode
Auto sleep mode can be enabled using the Jabra PRO 920 base (see Section 7.5). Auto sleep mode is
o by default. When enabled, the Jabra PRO 920 will automatically enter sleep mode after 8 hours of
inactivity, as indicated by the battery indicator slow flashing blue. Sleep mode will end when docking or
undocking the headset.
Automatic headset power o
After 60 minutes of no link between headset and base, the headset will automatically power o. To
power the headset on, tap the multi-function button.
7.4 REMOTE CALL CONTROL
Remote call control (or hookswitch) is the control mechanism used to answer or end a call on a desk
phone. To enable the Jabra PRO 920 headset to answer or end calls, the desk phone will need to have a
Jabra Link or a GN1000 installed.
Electronic Hookswitch (EHS)
An electronic hookswitch is a feature on some desk phones that enables calls to be answered or ended
by the headset multi-function button. To use this feature an electronic hookswitch adapter (e.g. Jabra
Link) needs to be connected between the desk phone and the Jabra PRO 920 base. To purchase a Jabra
Link contact your supplier, or visit www.jabra.com.
GN1000
A GN1000 manually lifts the handset from the desk phone receiver to automatically place or answer a
call. To purchase the Jabra GN1000 remote handset lifter contact your supplier, or visit www.jabra.com.
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7.5 HOW TO CHANGE THE ADVANCED SETTINGS
Seven advanced settings can be configured using the base. Voice prompts indicate the current setting
and value. The seven settings are:
• Mute reminder tone.
• Ringtone.
• Audio protection.
• Wireless range.
• Auto sleep mode.
• Remote call control.
• Wideband audio.
1 Start setup mode
• Put on the headset.
• Simultaneously press and hold both headset
volume buttons until the voice prompt says
“Setup” and then release the buttons.
Start
setup
SETUP
2 Setup mode
• The headset buttons are used to cycle through the settings and values.
• The base lights
,or voice prompts are used to indicate which setting and value is currently
selected.
Settings Values
Cycle
through
settings
Cycle
through
values
Base
light
Setting
Base
light
Value
flash x1
Mute reminder
tone
On
O
flash x2
Ringtone
Ringtone 1 (default)
Ringtone 2
Ringtone 3
Ringtone 4
Ringtone 5
flash x4
Audio protection
Peakstop and Intellitone
Peakstop (default)
flash x5
Wireless Range
Normal range (default)
Low range
Very low range
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Settings Values
Cycle
through
settings
Cycle
through
values
Base
light
Setting
Base
light
Value
flash x6
Auto sleep mode
On
O (default)
flash x7
Remote call control
Auto detect
GN1000, RHL or none
Jabra IQ
DHSG
MSH
Siemens Optipoint
flash x8
Wideband audio
O
On
3 End setup mode
When finished, simultaneously press and hold
both headset volume buttons until the voice
prompt says “Goodbye” and then release the
buttons.
The base will restart and update the settings,
indicated by the white battery icon
on the
base.
End
setup
GOODBYE
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7.6 HOW TO RESET ADVANCED SETTINGS
• Put on the headset.
• Simultaneously press and hold the mute
button and both headset volume buttons until
the voice prompt says “Factory default” and
then release the buttons.
The base will restart and reset the settings,
indicated by the white battery icon
on the
base.
Reset
settings
FACTORY
DEFAULT
7.7 COPY SETTINGS TO MULTIPLE JABRA PRO 920 BASES
Jabra PRO 920 settings can be manually copied onto other Jabra PRO 920 bases.
1. Dock the headset in the base.
2. Press and hold the headset mute button until the headset LED flashes, and then release. When the
settings have successfully copied, the headset LED will turn solid white.
3. Undock the headset and dock in the new base to copy the settings to the new base. The headset
LED will flash 5 times to indicate the settings are being copied, and then will turn solid white when
successfully copied to the new base.
4. To copy the settings to multiple bases, repeat step 3.
5. When finished copying settings, redock the headset with the original base (primary base), or press
and hold the headset mute button until the headset LED flashes and then release.
7.8 FORCED PAIRING (PAIRING A NEW PRIMARY HEADSET)
It is possible to force the Jabra PRO 920 to pair with a new headset, even when it is currently paired with
another headset.
1. Dock the new headset in the base.
2. Press the multi-function for 1-2 seconds. The headset LED will begin to flash. Forced pairing will take
between 10 seconds - 2 minutes.
3. When paired successfully, the battery indicator will turn green (or red if the headset battery is low).
7.9 UPDATE FIRMWARE AND HEADSET SETTINGS (SERVICE CABLE)
It is possible to update the Jabra PRO 920 firmware and headset settings (via Jabra Direct) by
connecting the Jabra PRO 920 to a PC using the service cable (optional accessory).
1. Disconnect the Jabra PRO 920 from power.
2. Connect the Jabra PRO 920 to any available USB port on the PC using the service cable (optional
accessory).
3. Connect the Jabra PRO 920 to power, and wait for the headset indicator to turn green.
When connected successfully the Jabra 920 base is put into firmware update mode. It is now possible
to update firmware and configure headset settings using Jabra Direct. Jabra Direct can be downloaded
from www.jabra.com/direct
NOTE: To exit firmware update mode, disconnect the service cable and unplug the Jabra PRO 920 from
power to reboot.
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8. SUPPORT
8.1 FAQS AND TROUBLESHOOTING
Q How do I pair my headset with the Jabra PRO 920 base?
A Dock the headset with the base to initiate pairing. Pairing will occur automatically, unless the base
is currently linked with a primary headset (a headset already paired with the base). Alternatively you
can force pair a new primary headset, if there is currently a primary headset already paired with the
base.
Q Can I pair my headset directly with a third-party DECT phone, or base?
A No. The headset can only be paired with a Jabra PRO 920 base.
Q Why doesn’t my headset work with my desk phone?
A Check the following:
• Ensure the headset battery is charged. The keypad battery icon will be blinking green when
charging,
or solid green when charged.
• Ensure the headset is in range of the base. The range is up to 120 m, depending on environment.
• Ensure the headset and base are paired. To initiate pairing, dock the headset.
Q Why does nothing happen when I try to use my desk phone?
A Ensure the base is powered on, and check there is a dial tone. Lift the desk phone handset, or press
the headset button on the desk phone, to get a dial tone. If there is no dial tone, double-check all
cables have been correctly connected.
Q The person I am calling cannot hear me. Why?
A The clear dial tone or microphone volume settings might be incorrectly set. Read Section 3 and 4 of
this manual.
Q Why am I getting a buzzing sound in my headset?
A Assuming the device has been set up correctly, the desk phone may not be fully immune to the radio
signals the headset uses. To overcome this problem, move the headset base at least 30 cm away from
the desk phone.
Q When I try to make a call on my desk phone, the GN1000 RHL lifts, but the call is not connected.
A Ensure the base is connected to the desk phone handset port, and not the desk phone headset port.
The GN1000 should not be connected to the headset port.
Q Is it possible to automate calling and answering on my desk phone without using a handset lifter?
A Yes, if the desk phone has an electronic hookswitch feature. Check your supplier for compatibility
with your phone, and/or consult the support section on www.jabra.com.
Q Why does my desk phone’s electronic hookswitch not work with my headset?
A Please check your specific desk phone documentation for electronic hookswitch compatibility and
configuration settings. Alternatively visit www.jabra.com.
Q What is the range on the Jabra PRO 920?
A Jabra PRO 920 supports a maximum range of up to 120 m (base to headset). Range varies according
to the environment in which the headset is used.
Q Can I make a conference call using multiple headsets?
A Yes, the Jabra PRO 920 is able to pair with four headsets in total: one primary and three secondary
headsets . Please see section 6.3 of this manual for more information.
Q Can I turn the headset o to save power when I’m away from the base?
A Yes. Press and hold the headset multi-function button on the headset for five seconds to power the
headset o. To power the headset back on, dock the headset with the base, or tap the multi-function
button.
Q What is the talk time for a Jabra PRO 920 headset?
A Up to 8 hours talk time.
Q My headband/earhook/neckband is broken. How do I purchase another one?
A Contact your local Jabra supplier.
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9. TECHNICAL SPECIFICATIONS
9.1 JABRA PRO 920 HEADSET
Operating environment:
0˚C to +40˚C; Up to 95% RH non-condensing.
Call control:
Multi-function button support for answer call, end call, reject call, docking operations also answer and
end calls.
Volume control and microphone mute:
Button controls on headset.
Visual indicator:
LED indicates call status, pairing status and other events.
Audio indicators:
Tones indicate incoming calls, low battery, volume level, microphone muting and other events.
Sound quality:
DSP noise reduction; echo cancellation; tone control; narrowband audio.
Recharge:
While docked in the Jabra PRO 920 base.
Wireless standard:
(CAT - iq) European DECT and U.S. DECT.
DECT range:
For European DECT; up to 120 meters from Jabra PRO 920 base to headset.
For U.S. DECT; up to 350 feet from Jabra PRO 920 base to headset.
DECT frequencies:
US DECT: 1.92 - 1.93 GHz.
EU DECT: 1.88 - 1.90 GHz.
Wearing-styles:
Headband, and earhook (earhook not supplied in all regions). Neckband is available as an accessory.
Microphone boom arm style:
Midi.
Speaker(s):
Wideband speaker.
Microphone:
Noise-cancelling microphone.
9.2 HEADSET BATTERY
Battery type:
Lithium Ion-polymer.
Battery capacity:
295 mA/h, typical.
Battery talk time:
Up to 8 hours.
Battery lifetime:
Minimum 1000 charge cycles.
Battery standby time:
At least 36 hours.
Operating temperature range:
-20˚C to +60˚C.
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Note: The headset features a temperature-dependant charging algorithm that prevents the battery
from being charged during extreme temperatures (below 0˚ and above 45˚C).
Battery charge time:
20% charge in less than 20 minutes.
50% charge in less than 45 minutes.
Full charge in less than 3 hours.
Battery shelf life:
Headset battery holds charge for 6 months in the o state, before recharge is required.
9.3 MATERIALS AND ALLERGIES
The headband attachment is made of stainless steel and does not have a nickel-coated surface. Nickel
release from the headband is 0.02 μg/cm2/week, which is below the 0.50 μg/cm2/week limit established
by EU Directive 94/27/EF. The stainless steel alloy was tested for nickel release in accordance with the
European standard EN 1811:1998.
Other wearing-style attachments are made of plastic and contain no known allergens. The ear cushions
do not contain vinyl. The products contain no nickel, chrome or natural rubber that can come into contact
with users’ skin.
9.4 JABRA PRO 920 BASE
The Jabra PRO 920 base meets the following specifications.
Dimensions:
118 mm x 76 mm x 29 mm.
Wireless standard:
(CAT - iq) European DECT and U.S. DECT.
Operating environment:
-0˚C to +40˚C; Up to 95% RH non-condensing.
Recharge cradle:
Fits supplied Jabra PRO 900 series headset.
Desk Phone connections:
RJ-9 for handset, RJ-9 for phone body (or headset port), RJ-45 for AUX (for Jabra Link or GN1000
handset lifter).
Clear Dial Tone switch and microphone volume switch:
Electromechanical switches. Clear dial tone switch and microphone volume level set manually.
Electronic hookswitch standards:
GN1000, Jabra IQ, DHSG and MSH, and other Jabra DHSG adapters. Each EHS requires additional
cabling and/or equipment available separately. GN1000 is supported by default and requires no
additional configuration.
9.5 PRODUCT DISPOSAL
Please dispose of the headset according to local regulations and recycle when possible. Do not dispose
as household waste. Do not dispose of the headset in a fire as the battery may explode. Batteries may
also explode if damaged.
9.6 CERTIFICATIONS AND SAFETY APPROVALS
CE
This product is CE marked according to the provisions of the R & TTE Directive (99/5/EC). Hereby, GN
declares that this product is in compliance with the essential requirements and other relevant provisions
of Directive 1999/5/EC. For further information, please consult http://www.jabra.com.
Within the EU, this device is intended for use in Austria, Belgium, Cyprus, Czech Republic, Denmark,
Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,
Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, The Netherlands, United Kingdom, and within EFTA
in Iceland, Norway and Switzerland.
FCC
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
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JABRA PRO 920
Users are not permitted to make changes or modify the device in any way. Changes or modifications not
expressly approved by Jabra will void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment o and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
The user must place the base 8” (20 cm) or more from any personnel in order to comply with FCC RF
exposure requirements.
Industry Canada
Operation is subject to the following two conditions: (1) This device may not cause interference and (2)
This device must accept any interference, including interference that may cause undesired operation
of the device. The term “IC:” before the certification/registration number only signifies that registration
was performed based on a Declaration of Conformity indicating that Industry Canada technical
specifications were met. It does not imply that Industry Canada approved the equipment.
Patents and design registration pending international
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JABRA PRO 920
32-00696 H
© 2024 GN Audio A/S. All rights reserved. Jabra
®
is a trademark of GN Audio A/S.
All other trademarks included herein are the property of their respective owners.
(Design and specifications subject to change without notice).
Made in China
MODEL: WHB003
Declaration of Conformity can be found on
www.jabra.com/CP/US/declarations-of-conformity
