#1 What can I do if my camera is not working properly or I’m
having problems setting it up?
Reset the hub by pressing the Reset button for 10 seconds using a paper clip, assuring that all the LEDs turn off briefly after releasing the button. Then try setting it up again in the mydlink app.
In addition, please verify that:
• your Internet connection is active on your router.
• your router’s Wi-Fi is turned on.
• the camera’s battery has enough power.
• your mobile device is connected to the same Wi-Fi network of the router that you connected the hub to.