Epson C11CJ60203 WorkForce ST-C4100 All-in-One Supertank Color Printer

User Manual - Page 306

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306
Setting Up the Fax Utility - Windows
Fax Quality is Poor
If you receive a poor quality fax, try these solutions:
Try enabling the error correction mode (ECM) setting.
Contact the fax sender and ask them to send the fax in a higher resolution.
Try reprinting the received fax.
If the sent fax quality is poor, try these solutions:
Clean the scanner glass.
Clean the ADF.
Try changing the resolution or density setting on the control panel.
Do not press on the document cover or the original with too much force.
Remove any dust or dirt from the originals.
If you are sending a monochrome fax to a single recipient, try sending the fax using the Direct Send
feature.
Note: If you send a high-resolution monochrome fax without using the Direct Send feature, the
product may automatically lower the resolution.
Try enabling the error correction mode (ECM) setting.
If the back of the original appears in your sent fax, place a piece of black paper on the back of the
original and fax it again.
Parent topic: Solving Faxing Problems
Related references
Basic Settings - Fax
Fax Sending Options
Related tasks
Cleaning Your Product
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