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Problem solving guide
36
Many malfunctions and faults that can occur in daily operation can be easily
remedied. Time and money will be saved because a service call will not be
needed.
The following guide may help you to find the reason for a malfunction or a fault,
and to correct it.
To prevent unnecessary loss of temperature it is advisable not to open the door
while waiting for the appliance to be serviced.
Problem Cause and remedy
The appliance is not
getting cold and the in-
terior lighting does not
come on when the door
is opened.
The appliance has not been switched on.
Switch the appliance on.
The plug is not inserted in the socket correctly.
Insert the plug into the socket correctly and switch
on.
Check whether the mains fuse has tripped. There
could be a fault with the appliance, the household
electrical wiring or another electrical appliance.
Contact a qualified electrician or Miele.
The compressor runs
continuously.
This is not a fault. To save energy, the compressor
runs at a lower speed, but for longer, when less
cooling is required.
The compressor is
switching on more fre-
quently and for longer
periods of time. The
temperature in the refri-
geration appliance is
too low.
The ventilation gaps have been covered or become
too dusty.
Do not block the ventilation gaps.
Dust the ventilation gaps regularly.
The appliance door and the freezer compartment
door (depending on model) have been opened too
frequently, or a large amount of fresh food has been
placed in the appliance at once for chilling or freez-
ing.
Only open the appliance doors when necessary
and for as short a time as possible.
After a while, the temperature will return to normal by
itself.
The appliance doors are not closed properly. A thick
layer of ice may have already formed in the freezer
compartment.
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