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20.4.2 Repair Service
If it becomes necessary to return your device for repair, please contact us first and then
download the repair service form from
www.autel.com, and fill it in. The following
information must be included:
Contact name
Return address
Telephone number
Product name
Complete description of the problem
Proof-of-purchase for warranty repairs
Preferred method of payment for non-warranty repairs
NOTE
For non-warranty repairs, payment can be made with Visa, Master Card, or with
approved credit terms.
Send the device to your local agent, or to the below address:
8th Floor, Building B1, Zhiyuan, Xueyuan Road, Xili, Nanshan, Shenzhen, 518055,
China
20.4.3 Other Services
You can purchase the optional accessories directly from Autel’s authorized tool
suppliers, and/or your local distributor or agent.
Your purchase order should include the following information:
Contact information
Product or part name
Item description
Purchase quantity
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