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16
TROUBLESHOOTING
CHART
You can solve many common freezer problems easily, saving you the cost of a
service call. Try the suggestions below to see if you can solve the problem before
calling the service agent.
Problem
Possible
Causes
Possible
Solutions
The compressor
does not start
or make noise
The power is disconnected.
The appliance is turned off.
Blown fuse or circuit
breaker
Defective or broken wiring
Overloaded outlet Defective
relay
Check the power cord
for proper
connection.
Turn the power ON.
Replace the fuse or
circuit breaker.
Repair or replace wiring
Replace the overloaded
outlet
Replace the relay
Warm storage
temperatures
The appliance is in a
location that is too warm.
Low voltage, compressor
cycling on overload
Relocate the appliance
Check the voltage
supply
The
compressor
runs
continuously/
stored items
are too cold
Defective control feeler
tube.
The control feeler tube
was not installed properly
Call for service
Push the control feeler tube
well into the unit.
P1
Ambient probe failure
Call the service
P2
Evaporator probe failure
Call the service
If you continue to experience issues, contact Accucold’s technical support
department at 1-888-4-MEDLAB (1-888-463-3522).
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